field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Position SummaryThe role of the Referral Coordinator is essential to providing excellent surgical care and clinical care for every patient, every day.&nbsp; This role makes certain that the patient is scheduled in a timely, accurate, efficient, and compassionate manner.&nbsp; The primary responsibility is to ensure, organize, and maintain active, accurate and operational scheduling for all involved.ScheduleMonday-Friday, 8am-4:30pmKey Duties and ResponsibilitiesThe key duties and responsibilities of the Referral Coordinator include, but are not limited to:Referral Management<ul><li>Act as a professional liaison between referring providers, employers, alternative payment referral sources, business associates and care center staff.</li><li>Ensure professional communication with clinic personnel and outside representatives whether over the phone, via email or other written documentation and respond to all inquiries.</li><li>Review and process documentation for incoming patient referrals and ensure they are accurate and complete.</li><li>Provide guidance external providers and clinical staff on completing necessary forms and information to be provided, making sure to update this in the practice management and EMR software; ensure completion of all pre and post operational data.</li><li>Triage requests from external providers and provider group’s questions and status updates.</li><li>Act as a contact for external providers with regards to appointment and surgery scheduling. Provide ongoing communication with external providers regarding and documentation completion and scheduling process. </li><li>Ensure that cancelled surgeries and procedures are communicated to all stakeholders.</li><li>Research and resolve scheduling discrepancies in a timely manner.</li></ul>Insurance Verification and Authorization<ul><li>Effectively communicate with staff as to accurate identification and input of appropriate insurance in practice management system.</li><li>Coordinate bundles and single case agreements with Director of Payor Contracting.</li><li>Obtain anesthesia rates for single case agreements.</li><li>Input bundle details in designated software for appropriate invoicing and payment.</li><li>Track and follow up on outstanding invoices to ensure timely processing.</li></ul>Communication and Collaboration<ul><li>Act as a liaison between patients, primary care providers, specialists, and external providers.</li><li>Answer inquiries from external providers and providers about referral status, requirements, or timelines.</li><li>Coordinate with healthcare providers to ensure the proper documentation is in place and close all referrals inquires.</li><li>Reconcile all referral invoices internally and externally.</li></ul>Documentation and Data Entry<ul><li>Maintain detailed records of referrals, appointments, and follow-up actions.</li><li>Ensure all patient information is entered into the system accurately and is up to date.</li><li>Maintain confidentiality of patient records and adhere to HIPAA regulations.</li></ul>Follow-up and Compliance<ul><li>Monitor and track referral statuses, ensuring patients receive timely care.</li><li>Monitor and maintain multiple vendor dashboards with accuracy and timely responses.</li></ul>Reporting and Compliance<ul><li>Generate reports on referral metrics, patient outcomes, or referral trends for management or compliance purposes.</li><li>Ensure compliance with healthcare regulations, insurance policies, and company protocols.</li></ul>Education/Experience<ul><li>High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus</li><li>BA or BS is preferred but experience is considered in lieu of formal degree</li><li>1-2 years of experience in a medical office preferred</li></ul>Knowledge, Skills and Abilities<ul><li>Attention to detail, excellent organizational and time management skills</li><li>Ability to work both independently and as a team member</li><li>Demonstrated ability to learn quickly and function well in a fast paced, high-pressure environment</li><li>Great interpersonal skills; patient, composed, cooperative, and able to work well with patients, physicians, staff, and business associates</li><li>Understanding of and adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li><li>Ability to manage and prioritize multiple tasks efficiently while maintaining accuracy and timeliness</li><li>Strong communication skills; able to interact professionally with external providers, patients, and internal teams</li><li>Proficiency in using electronic health records (EHR) and practice management systems</li><li>Ability to identify, research, and resolve scheduling discrepancies in a timely manner</li><li>Knowledge of insurance verification and authorization processes, including understanding of bundle and single case agreements</li><li>Ability to maintain confidentiality and comply with HIPAA regulations regarding patient data</li><li>Strong problem-solving skills and ability to work under pressure with minimal supervision</li><li>Ability to generate reports and analyze data for referral metrics and compliance tracking</li><li>Ability to coordinate and communicate effectively with external providers, clinical staff, and patients</li><li>Demonstrated ability to ensure all necessary documentation and forms are completed accurately and efficiently</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

Referral Coordinator

EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season.&nbsp; And we make our clothes to last—and then take them back through our Renew team to be reworn and loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to cultivating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.&nbsp;Values Statement:As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position, and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We are authentic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We thrive in connection·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We trust each other·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We innovate through creativity·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We are committed to the health of the whole·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We are united by purposePosition Summary:&nbsp;The Warehouse Systems Coordinator ensures the WMS (Manhattan Associates) and its interfaced platforms operate efficiently, supporting warehouse teams and management. This role collaborates with the Senior Systems Manager on warehouse and IT-related projects, including system testing and implementation. Responsibilities include tracking productivity metrics (KPIs/dashboards), assisting managers in optimizing operations, and managing hardware issue resolution. By enhancing system capabilities, the coordinator contributes to the overall efficiency of warehouse operations.Summary of Duties and Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with managers to document and maintain comprehensive records of all WMS processes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Independently document and analyze test results from WMS projects.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously evaluate and improve WMS documentation, including "How-To" guides.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist IT teams with hardware upgrades and changes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generate and share productivity (KPI) reports daily, weekly, or on demand, partnering with managers to enhance warehouse efficiency.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and escalate system issues, coordinating with IT Helpdesk for resolution.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop expertise in WMS interfaces, including EF systems like BlueCherry, Mi9, and OMS.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support software and hardware testing for upgrades, patches, and system improvements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate excellent verbal and written communication skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exhibit strong interpersonal skills and the ability to collaborate effectively.Performs other duties and assignments as needed, with flexibility to work overtime or occasional weekends to support warehouse operations.<h4>Required Experience</h4>Education:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least Associate/4-year bachelor’s degree from an accredited U.S. college or university or equivalent experienceRequired Skills &amp;Experience:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Eager to learn warehouse operations, technical systems, and hardware, including handheld scanners, printers, and desktop computers.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Willing to support and maintain DC-related hardware such as printers and RF devices.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Open to learning and managing KPIs in a warehouse environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in MS Office, including Excel, with strong analytical skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent documentation skills.Physical Aspects:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bending·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reaching·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Overhead tasks&nbsp; ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lift and handle packages weighing up to 50 lbs.Supervises: N/AReports to:Sr SystemManagerHas Contact With: All Distribution Center staff and E-commerce staff. May also interact with Operation Sale Team, Customer Service, Digital Team, Store Operations Team, and Account ReceivableThe salary range for this role is $22.50- 27.00/hr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.&nbsp;EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.#EF123

Eileen Fisher

Warehouse Systems Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and Digital Labs to lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Digital Labs is a high impact group within American Express with a mission to build on Amex’s legacy of reinvention to lead innovation in FinTech and create products that make a difference in our customers’ lives. Our team focuses on crafting leading digital payment solutions, using our world-class servicing network and lifestyle assets to deliver outstanding digital experiences, and thinking entrepreneurially about emerging technologies to help drive new opportunities for American Express. As a senior product manager in the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that the recommendation engine meets our business goals and provides an optimal customer experience across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements.This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Decision Science, Ventures, as well as Labs Business Development &amp; Product Enablement teams.How will you make an impact in this role?<ul><li>Advanced understanding of artificial intelligence and machine learning concepts, with hands-on experience in applying these technologies to product development.</li><li>Demonstrated track record of successfully implementing personalization strategies in digital products or services, utilizing AI-driven algorithms to enhance user experience and engagement.</li><li>Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations.</li><li>Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features.</li><li>Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively in a fast-paced, agile environment.</li></ul>Preferred Qualifications:<ul><li>Experience working as a senior product manager (or equivalent) with team leadership responsibilities in a forward-thinking, fast paced team environment</li><li>Experience in product development using Agile principles in partnership with engineering teams</li><li>Experience in using traditional AI/ML models to drive a new product/solution in the product development lifecycle </li><li>Proven ability to track and successfully complete complex programs/projects on time, while keeping all stakeholder groups informed and satisfied</li><li>Passionate and highly experienced about emerging technology and AI – able to succinctly describe the latest trends and provide thought leadership on their relevance to American Express</li><li>Experience with data and analytics to drive decision making and product improvement</li><li>Ability to communicate effectively at all levels, including concise verbal and written executive-level communications</li><li>Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership</li><li>Demonstrate leadership and organizational skills</li><li>Basic statistics skills acquired through academic study (i.e. math, computer science, engineering, economics, physics) or comparable work experience.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The Global Tax Strategic Enablement team is part of the Global Tax organization and interacts with a variety of tax functions within Global Tax to improve their processes through optimization and incorporating various forms of automation and next-generation tools. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and technology tools to solve difficult business issues.&nbsp;The ideal candidate is expected to have combination of technical knowledge, product management, project management and a strong will to grow and learn.&nbsp; The individual will report to Global Tax Strategic Enablement Director and will be based in New York.Key Accountabilities:<ul><li>Collaborate with business partners in Global Tax, to identify viable automation opportunities &amp; assess feasibility and detailed analysis in consideration of various automation solutions&nbsp;</li><li>Evaluate in-depth manual processes, suggest process optimization, rationalization &amp; assess viability of automation tools and recommend best automation option.</li><li>Ability to do process mapping, requirement gathering and curate POD – POA for the process and recommend solution options with Pros and Cons.</li><li>Facilitate automation by leveraging self-service tools, partnering with AET in capacity of product owner to use enterprise capabilities, or partner with development resources to deliver a solution working in ‘Agile’ environment. Design and build integration components and interfaces in collaboration with Architects and Infrastructure Engineers, as necessary.</li><li>Create End to End development roadmaps, monitor and ensure smooth roll-out. Resolve issues and remove roadblocks, coordinate with SMEs and development team to perform comprehensive and robust testing including parallel runs and facilitate deployment via standard AET processes.&nbsp; Prepare/hand-off process owner support documentation.</li><li>Define program objectives, scope, and success criteria in collaboration with stakeholders.</li><li>Develop and maintain program roadmaps, ensuring alignment with business goals.</li><li>Manage multiple interrelated projects, ensuring seamless execution and integration.</li><li>Identify and mitigate risks while ensuring timely resolution of issues.</li><li>Communicate program status, risks, and progress to stakeholders regularly.</li><li>Collaborate with business partners and senior leaders across Finance functions to enhance transparency, provide progress updates and proactive communication on various automation initiatives.</li><li>Conduct training sessions to spread awareness on the tools and technology, upcoming new tech trends to ensure Global Tax has the awareness and the skill to optimally utilize and adopt newer tools and technology. Help build digital mindset in Global Tax</li><li>Identify opportunities to adopt innovative technologies and collaborate with owners of existing Enterprise tools. Perform research on evolving technologies and identify use cases to implement.</li><li>Manage tax system installation, maintenance, security, and software updates</li><li>Ensure regular and timely updates on the progress of initiatives are captured and shared with the leaders and stakeholders. </li><li>Responsible for ensuring proper documentation is maintained for all the projects on Confluence and other sites (as needed).</li><li>Responsible for timely updates of Bi – Weekly Summary, Scorecard and other KPI Dashboards for the leadership to maintain complete transparency and provide regular project updates.</li></ul>Minimum Qualifications:<ul><li>BS/BTech degree required, Computer Information Systems, Computer Science. With a Minimum 7 years of Product Management experience and at least 5 years of Project Management experience</li><li>Demonstrated strategic thought leadership; superior problem-solving and analytical skills, ability to assess business objectives/strategies and define/implement appropriate strategies. </li><li>Demonstrated Fintech experience working with Technologies, SMEs, and Systems to understand requirements, assess functional and system flows &amp; linkages, and partnering with development resources to recommend optimal POA design is required.</li><li>Experience to the automation tools and programing languages like SQL, open-source coding (like Python), ETL tools (like Data Watch, Alteryx), Power Platforms is required.</li><li>Ability to learn new software and processes under tight deadlines. Ability to document and coordinate with SMEs and development resources during delivery life cycle is required. </li><li>Experience with thorough requirement gathering, documentation, POD – POA process mapping, process rationalization, solution design, draw long-term and short-term product roadmap is required.</li><li>Requires hands-on knowledge and understanding of architecture, requirements analysis, applications systems design and integration, with a detailed understanding of applicable programming methodologies is required.</li><li>Experience with Microsoft Power Platforms, and Microsoft SharePoint.</li><li>Experience with process analytics, refinement, and reporting tools like Power BI, Tableau and other Data Visualization Tools is required.</li><li>Experience with Data Structures and Data Warehouse on Public Cloud technology, using and leveraging it for Advanced Data Analytics, Machine Learning, GenAI is preferred. </li><li>Experience with coaching and mentoring colleagues on Product Management &amp; development is required.</li><li>Experience with Agile and SDLC methodology is required.</li></ul>Preferred Qualifications:<ul><li>Other professional certifications/MS degree. 8+ years of Product Experience will be preferred</li><li>Direct experience with technologies such as Python, Advance SQL, Java</li><li>Direct experience with next generation tools including Machine Learning, NLG, NLP &amp; AI</li><li>Familiarity with BPMN and CMMN is preferred</li><li>Hands on experience in Big Data Components/Frameworks (Hadoop, HBase, HDFS, Hive, Scala etc.) is desirable</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp;visa sponsorship for this position.

Manager - Product Management & Taxation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are Commercial application and onboarding experiences that enable prospects and customers to apply for our commercial products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, our team is responsible for growing new accounts acquired, billed business acquired, and accounts receivable by increasing application completion, conversion optimization, and flawlessly onboarding our approved customers. We are looking for a passionate, talented, and adaptable Senior Manager of Product Operations, Planning, and Controls who will bring rigor to the ideation, planning, and delivery process for the American Express US Commercial Application Experiences team. In this role, you will lead, develop and champion processes that will transform the way we manage product development and enhancements. Key to the success of this role is managing a tight program that increases our efficiency as we groom features to get them ready for development. You will also lead and coordinate the team’s risk and control response to proactive and reactive findings. Lastly, you will step in to project-manage large scale initiatives and create the proper documentation and forums that will keep stakeholders and impacted teams informed of progress, risks, and mitigation plans.Key Responsibilities:<ul><li>Manage and improve the ideation, intake, and prioritization processes for US Commercial Application Experiences</li><li>Drive collaboration, communication, and delivery among Product Managers, Engineers, Business Leads, Architects and the leadership team</li><li>Improve efficiency of planning and delivery by contributing to process and working practice improvements</li><li>Develop and maintain strong relationships with stakeholder teams (Product, Engineering, Marketing, Credit &amp; Fraud Risk, Analytics, among others) to maintain up-to-date product roadmaps</li><li>Monitor software development lifecycle (SDLC) tools like Rally, Confluence, Clarity, and Airtable, and ensure tickets are up to date</li><li>Extract, merge, and transform epic and feature tickets from different software development lifecycle (SDLC) tools and synthesize them into roadmaps and timelines for leadership team</li><li>Bring together teams to drive the timely remediation of Operational Risk Events (OREs) and Data Quality Issues</li><li>Strategize improvements to processes involving Process Risk Self-Assessment (PRSA), Risk and Control Self-Assessment (RCSA) and general Control Management</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses</li><li>Ensure peer and leadership buy-in of common processes and metrics</li><li>Create. present, and socialize presentations to peers and senior leaders that summarize the status, risks, mitigation plans and timeline views of major initiatives</li><li>Own product initiatives, as needed</li><li>Draft product requirements documentation (PRDs) for initiatives owned</li><li>Draft Process Risk Self-Assessment (PRSA), Risk and Control Self-Assessment (RCSA), and other controls, as needed</li><li>Assist the leadership team with special projects, as needed</li></ul>What we are looking for:<ul><li>Product Management experience in an Agile environment, working directly with scrum teams</li><li>Ability to drive clarity and outcomes in a highly matrixed organization with sometimes unclear roles and responsibilities</li><li>Hands-on fluency and speed with ticketing tools like Rally, Clarity, Airtable, and Jira</li><li>Highly organized and detail-oriented with a proven ability to manage multiple workstreams and solve complex problems</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives</li><li>Mastery in deck-writing, story-telling and managing projects</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement</li><li>A good balance of technical knowledge and business acumen</li><li>Driven, curious and diligent problem solver with a willingness to learn, challenge the status quo and collaborate to make an impact</li><li>Experience in leading corrective actions and operational risk events, financial remediation, implementing long term fix and control enhancements (such as Process Risk Self-Assessment or Risk &amp; Control Self-Assessment)</li><li>Experience working in a regulated environment with an understanding of compliance, control, data governance and integrity processes is a plus</li><li>Experience with data analytics (SQL a plus)</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Digital Product Management; Operations, Planning, and Controls

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The role is part of American Express’s Credit and Fraud Risk (“CFR”) business unit and the Global Commercial Services (GCS) group. CFR follows the company’s commitment to risk management by identifying and implementing key revenue and risk drivers, Big Data capabilities and skills, and understanding of the Company’s traditional and FinTech competitors. Professionals working in the CFR organization are responsible for leveraging highly specialized quantitative skills towards judicious management of write-offs across strong and challenging economics, along with informed risk trade-offs, which are central to great bottom line and top line results of the Company. Risk management thus requires professionals with a highly specialized set of skills and expertise in quantitative analysis; management of large, complex datasets; and the ability to derive actionable insights from business intelligence to drive this critical function.How will you make an impact in this role?The key responsibilities include:<ul><li>Drive in-depth portfolio analytics and collaborate with different cross functional team including New Accounts, Decision Science, Line management and customer management team to develop action plan to mitigate risk. </li><li>Develop strategies and controls to design new products, utilizing the existing modular capabilities and ensuring scalability and speed to market across lending portfolio.</li><li>Develop knowledge of internal processes and leverage existing risk strategies and systems to increase efficiencies and scalability across products.</li><li>Manage and prioritize investments and requirements across products.</li></ul><ul><li>Work closely with cross-functional teams–product, finance, servicing, technology – to design and execute flawless implementation. Manage written and verbal communication with key project sponsors and senior leadership.</li><li>Superior thought leadership, project management and analytical thinking with demonstrated proficiency in simultaneously managing multiple projects.</li><li>Credit Risk Management experience with an in-depth understanding of the end-to-end credit lifecycle, as well as an in-depth understanding of credit metrics and processes.</li><li>Proven ability and self-sufficiency to translate business priorities into executable strategies.</li><li>Ability to build strong relationships, drive, and influence within large cross-functional teams.</li><li>Utilize industry and internal risk management best practices and incorporate regulatory feedback as needed to recommend risk control methods and drive continuous improvement in risk management methodologies and frameworks.</li></ul>Minimum Qualifications<ul><li>A Bachelor’s or advanced degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, or Engineering</li><li>Advanced degree is preferred but not required given a suitable combination of formal education and work experience</li><li>Risk management experience with strong analytical and quantitative skills</li><li>Credit/Fraud risk management experience and understanding of credit lifecycle is preferred</li><li>Hands-on experience working with large datasets; familiarity with Hive, Python, R, SAS, SQL, and/or other similar programming languages</li><li>Creative thought leadership, bold ambition, and an ability to win</li><li>Blend of analytical skills, process expertise, project management and relationship-building skills</li><li>Ability to think strategically and apply both quantitative methods and business insights to drive results&nbsp;</li><li>Ability to build strong relationships in a cross-functional environment</li><li>Clear, effective written and oral communication skills</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express provides powerful backing to our customers by delivering exceptional financial products, insights, and experiences that enrich lives and build business success.&nbsp;The Enterprise Digital Application Experiences team is a core part of cardmember acquisition, having responsibility for growing new accounts acquired, billed business acquired, and accounts receivable by accelerating the completed applications experiences for our global customer base.In this role, you will support the acquisition experience for the US Consumer market. Your goal will be to provide a robust and streamlined experience for our applicants. You will anticipate capabilities needed to address regulatory requirements, streamline the application process, and simplify the jobs of our customer service team. &nbsp;You will do this by working in partnership with teams across US Consumer to develop an understanding of customer needs across all channels such as online, telemarketing, in-person, and partner.You will work among high performing engineering and product teams. You will have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making and for digital innovation. You will enjoy being challenged in a fun, collaborative, diverse and inclusive team environment.&nbsp;Does this sound like you?As a Product Manager, you will:<ul><li>Define the product vision, strategy, roadmap and growth opportunities</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Work closely with your partners and colleagues to create and maintain a feature backlog</li><li>Craft high quality user stories with robust acceptance criteria</li><li>Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>Develop a keen understanding of the customer experience, researching and analyzing user experience data and analytics to identify and quantify opportunity areas.</li><li>Keep up to date with industry, competitor, and new trends</li></ul>Qualifications:You should have the following skills and qualifications:<ul><li>3 years of experience in Product Management/Development</li><li>Passion for creating best-in-class products and customer experiences with a customer-first mindset</li><li>Ability to build, maintain and prioritize a product backlog</li><li>Proven track record with consumer-facing product(s) and a core product vision </li><li>Ability to effectively adapt under changing task priorities and in a fast-paced environment</li><li>Highly organized, critical thinker with a strong attention to detail</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement </li><li>Driven, curious and diligent problem solver with a willingness to learn, challenge the status quo and collaborate to make an impact </li><li>Experience in matrix organizations and cross-functional environments</li><li>Bachelor’s Degree&nbsp;</li><li>Experience with Agile software development and collaboration tools such as Rally Software, Atlassian (JIRA) Suite, Slack a plus</li><li>Prior experience within GO2, PEGA or JAVA is a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products. AENB accounts for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions and executive officers. The AENB COO Office also plays an enterprise role in driving greater consistency, effectiveness, and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.How will you make an impact in this role?The Senior Manager, AENB Affiliate Relationship and Contract Management will manage the bank’s affiliate relationships through the third-party risk management lifecycle, including planning, due diligence, contract negotiation, ongoing monitoring, and termination. This role will drive effective program governance to promote safe and sound practices, transparency, operational discipline, and ensure compliance with Regulation W and the Interagency Guidance on Third Party Relationships: Risk Management.&nbsp;Strong attention to detail, risk management, leadership, collaboration, and communication skills are essential to succeed in this role, as it requires regular interaction with cross-functional teams and regulatory compliance work. The successful candidate will have a broad understanding of affiliate management practices, contracting, and governance frameworks, as well as the ability to ensure compliance with regulatory and policy requirements. An understanding of American Express products, processes, organization, and governance processes is required.Responsibilities:<ul><li>Execute the bank’s comprehensive contract management framework, which allows bank management and boards to effectively manage the bank’s contractual relationships with affiliates</li><li>Execute risk-based due diligence activities based upon defined criteria and risk assessments. Monitor adherence to the bank’s Third-Party Management Policy (AENB 10) and Transactions with Affiliates Policy (AENB 58)</li><li>Facilitate regular ongoing bank management and affiliate discussions</li><li>Create and maintain service level agreements and related performance metrics, and ensure all activities are executed in accordance with Regulation W-23B and the Interagency Guidance on Third Party Relationships: Risk Management</li><li>Support affiliate management governance processes that identify and address risks, gaps, and action plans. &nbsp;</li><li>Ensure all activities are executed in accordance with Regulation W-23B and the Interagency Guidance on Third-Party Relationships: Risk Management</li><li>Maintain strong working relationships with key business partners in the Bank and the affiliate, including but not limited to: US Consumer Services, Global Commercial Services, Global Servicing Group, Credit and Fraud Risk, Technology, Legal, and Finance/Controllership.</li><li>Work closely with the AENB Affiliate Monitoring and Reporting Team to share monthly, quarterly, and annual performance results with Bank and Affiliate Operational and Executive Owners.</li></ul>Minimum Qualifications<ul><li>3 – 5+ years of banking, operational risk, and/or relationship, vendor, or contract management experience, with a focus on developing and executing risk-based governance solutions</li><li>Strong relationship skills including the ability to effectively and professionally communicate and build positive working relationships with all levels within the organization</li><li>Strong written, oral, and presenting skills with the ability to influence business leaders and partners</li><li>Strong attention to detail and superior organizational and follow-through skills</li><li>Effectively works independently within a team construct while supporting teamwork and achievement of team objectives</li><li>Proven collaboration skills along with the ability to influence without authority</li><li>Demonstrated willingness to take initiative and act decisively</li><li>Strong understanding of U.S. banking systems and processes, technical skills/computer knowledge (including excellent Microsoft suite skills) a plus</li><li>Understanding of legal contracts and related governance activities</li><li>Undergraduate degree preferred, graduate degree a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager, AENB Affiliate Relationship and Contract Management

Position Title: Property Coordinator Location: Woodbury, MN Full Time/Part Time: Full time Req ID: R215-2025 Description: ******Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position.****** Reporting to ­­­­­­­­­­­­the General Manager, the Operations Coordinat will work with Kimco’s in-house operations team, as well as its third-party call-center vendor to provide the highest degree of support to its tenants, customers, and associates.Duties for this position include, but are not limited to:SalesForce<ul><li>Routinely audit Sales Force for the following property information:<ul><li>Tenants</li><li>Vendors</li><li>First responders</li><li>Municipal contacts</li><li>Space plans &amp; records</li></ul></li><li>Posting of training documents, emergency response material, national program guides, contracts, etc.</li><li>Promote cross-region collaboration and use of Salesforce</li><li>Conduct regular training sessions on the use of the Salesforce platform</li></ul>Call Center Operations<ul><li>Provide oversight and direction to Kimco’s national call-center vendor. Monitory quality control of recorded calls, the accuracy of information collected, and ensure the proper routing of cases in Salesforce to the appropriate Kimco associate</li><li>On a daily basis, review Salesforce cases to ensure tenant requests are being handled in accordance with Kimco protocol</li><li>Customer satisfaction survey – review daily results from tenant satisfaction surveys. Understand drivers of positive and negative results and make recommendations for improvement. Investigate negative responses to address tenant concerns as needed</li></ul>Property Operations<ul><li>Working in coordination with Kimco’s national property management team, the Customer Support Specialist will be responsible for sending email and text alerts during emergency situations</li><li>Regularly communicate with the department through the Sales Force Chatter portal</li></ul>Requirements:<ul><li>The ideal candidate will have in-depth knowledge of SalesForce, Microsoft Word, Excel (inclusive of v-lookups, pivot tables and charts), PowerPoint and Outlook.</li><li>Extensive experience in customer support at a corporate level.</li><li>Strong communication skills are a must – both verbal and written.</li><li>The candidate must be goal-oriented, a self-starter, and able to multi-task.</li><li>Knowledge of the retail real estate industry is highly desired.</li><li>The candidate should have a 4-year degree</li></ul>Kimco Realty is an Equal Opportunity Employer – Minority/Female/Veteran/Disability/Sexual Orientation/Gender Identity or Expression. About Us: Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders. Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and rapidly expanding Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week. Publicly traded on the NYSE since 1991 and included in the S&amp;P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of December 31, 2024, the company owned interests in 568 U.S. shopping centers and mixed-use assets comprising 101 million square feet of gross leasable space. PI265761336

Kimco Realty Corporation

Property Coordinator

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLEThe Email Marketing &amp; Technology Consultant possesses in-depth conceptual and practical knowledge in email execution and marketing automation and an acute attention to detail. Partners with key stakeholders to influence and contribute to the email strategy and to the design and execute email touchpoints, often contributing input based on best practices and metrics from previous email performance. Knowledgeable in segmentation and audience creation. Effectively manages all aspects of email execution from the point content is created and audiences are developed. WHAT YOU WILL DO<ul><li>Partners with key stakeholders to influence, contribute to, and evolve Email Strategy using metrics and data from past campaigns to drive enhancements. Provides specific recommendations on overall strategic direction.</li><li>Ensures strategies and tactics can be implemented within the marketing automation platform in an efficient and timely manner and communicates to counterparts if a tactic cannot be implemented in the tool.</li><li>Works with the Digital Marketing &amp; Technology Manager to design and build email touchpoints, ranging from a one-off touch strategy to an integrated customer journey within the marketing strategy, including the incorporation of a robust test plan, where appropriate.</li><li>Builds email audiences and understands basic segmentation strategy. Provides recommendations on changes to and usage of segmentation.</li><li>Continually evaluates the efficacy of the email execution process. Proactively offers suggestions on re-engineering the process, as needed. Educates others on the email process and the appropriate roles and responsibilities across all stakeholders.</li><li>Tireless advocate of best (and avoiding worst) practices across the email channel. Will share these up, down, and across all levels and MFS email platform users. Regularly educates others on these practices in both formal and informal settings.</li><li>Continually keeps abreast on latest trends and technology that impacts the industry.</li><li>Day-to-day user of the email and Marketing Automation tool to integrate data and content to create impactful email communications, spanning the spectrum from one-off campaigns to triggered emails to complex multi-version, multi-touch communications. Is the Subject Matter Expert on this platform.</li><li>Able to employ marketing automation tactics guided by objectives within the business plan.</li><li>Partners with the technology team to implement improvements to the platform.</li><li>Stays up to date on the vendor landscape in this space as well as possessing a thorough understanding of the platform enhancements and release schedule employed by MFS' current partner.</li><li>Works with the Sales Enablement team to help integrate marketing engagement data into the sales process.</li><li>Has beginner to intermediate level experience with HTML coding and email design. Able to update existing HTML and build simple templates.</li><li>Displays and leads by example, an enthusiastic adherence to QA. Designs new QA tactics, where appropriate and ensures others across the team are also performing required QA and understands their role in the QA process.</li></ul> WHAT WE ARE LOOKING FOR<ul><li>Bachelor's degree or equivalent experience with 5-6+ years of experience in email, digital marketing or marketing operations, preferably within or servicing financial services or a digital agency.</li><li>Experience working with an email and marketing automation tool. Specific experience with Adobe Campaign, Marketo Engage, Salesforce Marketing Cloud Account Engagement or Pardot, a plus.</li><li>Exposure to a CRM tool such as Salesforce.</li><li>Proven knowledge of email marketing best practices.</li><li>Strong organizational and time management skills with a focus on quality and attention to detail; ability to manage multiple tasks simultaneously while consistency meeting deadlines.</li><li>Solid interpersonal communication skills (written and verbal); ability to interact successfully with individuals at all levels.</li><li>Positive, collaborative, flexible disposition with the ability to work independently and/or as part of a team.</li><li>Customer oriented with a commitment to proactive problem solving; ability to implement sound judgement and to handle escalated situations.</li><li>Other requirements include PC operating systems and the standard suite of MS Office software. Some knowledge of HTML and content management tools is preferred as well.</li></ul>#LI-JN1#LI-HYBRIDAt MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.<h4>What we offer:</h4><ul><li>Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time</li><li>Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave</li><li>Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions</li><li>Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more</li><li>Life &amp; Disability Benefits: Company-paid basic life insurance and short-term disability</li><li>Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs</li></ul>MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email <a href="mailto:talent_acquisition@mfs.com" target="_blank">talent_acquisition@mfs.com</a> for assistance.&nbsp;MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document and Pay Transparency Nondiscrimination Provision, linked for your reference.

1,085 Project Management / Professional Services Jobs