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<h3>Job Description:</h3>Job Title: Senior Specialist – GSI ASOC (Grade-4)<h3>The Purpose of Your Role</h3>This position will embrace all the knowledge, skills and abilities of Asia Security Operations Center (ASOC) Console specialist. However, will require different skills and an enhanced knowledgebase as outlined below.Ensure the integrity, availability and protection of Fidelity’s primary assets; reputation, people, information and facilities, by monitoring Fidelity’s critical infrastructure and acting as control liaison during incidents. This position may also assume full decision-making responsibilities in the absence of the Work leader/Duty Manager.Support the daily operations of ASOC and monitor security controls at across sites in ASIA region. Responsible for monitoring procedures and duly raising incidents to the hierarchy. Assist ASOC Duty Manager to support Security Technology Group (STG) during installation, implementation and user education of security systems. Assist &amp; coordinate with STG &amp; RE teams to conduct periodic preventive maintenance of all security infrastructure. Assist and coordinate with Travel Desk and RE for safety audit of travel and transport cabs. Active monitoring and reporting catastrophic events in ASIA region, which would have potential to disrupt FMR business. Assist in implementing all Women Safety Controls.<h3>The Value You Deliver</h3><ul><li>Providing command, communications and control functions for FBSI’s Global Security Console. This includes, alarm monitoring and assessment, dispatch and communications, emergency response, incident management, and corporate-wide notification and partner concern for major incidents.</li><li>Monitoring all command center systems for functionality and status and conducts basic troubleshooting and assessment prior escalating problems to the relevant teams. Also work with them to test and resolve issues related to alarm, access control devices and infrastructure to ensure system integrity.</li><li>If supervisor is not present, reviews documentation prepared by team members for accuracy and completeness.</li><li>Assist ASOC Duty Manager to provide security support during events. Support in preparation of periodic MIS reports on different procedural requirements.</li><li>Handling various helplines (emergency &amp; non-emergency) and providing assistance for the incidents and report the same to the relevant stakeholders.</li><li>Acting on all customer service-related calls and either resolves them personally or refers issues to the Supervisors.</li><li>Remotely monitoring and supervising Security &amp; Risk controls of ASOC in all the sites in ASIA region.</li><li>Adhering to laid down protocols on women safety programs.</li><li>Coordinate on travel security program for International &amp; Domestic travelers.</li><li>Maintaining dedicated engagement and working relationships with other support functions &amp; stakeholders (Human Resources, IT, Audit, Compliance, RE etc.)</li></ul><h3>The Skills that are Key to this role</h3><ul><li>You have delivery focus with the ability to take full ownership</li><li>You have exposure of working with different time-zones</li><li>You have strong dedication to quality, documentation and operational excellence</li><li>You have good interpersonal, problem-solving skills and adaptability</li><li>You know preparation of periodic MIS reports on different procedural requirements.</li><li>You know protocols of handling emergency line, offering assistance and detailing the incidents to Supervisors.</li><li>You have knowledge of reporting and detailing transport related incidents and raising it to senior management.</li><li>You have Experience to prepare situational incident report, collect inputs with the critical questions (5W and 1 H)</li><li>You are committed to adhere laid down protocols on women safety programs.</li><li>You have strong dedication to offer resolutions to all customer service-related queries</li><li>You are flexible to work in rotational shift operations</li><li>You are self-motivated and resourceful. Confident and able to work alone as efficiently as in a team</li></ul><h3>How Your Work Impacts the Organization </h3>ASOC is the Center of Excellence covering all the aspects of security monitoring, communication and response. It comprises of four pillars as Site Security Surveillance, Transport Security, Travel Security and Threat &amp; Risk Analysis Program.Alarm management, life safety support, incident management, travel security briefings and catastrophic event support are the core responsibilities of ASOC.Escalation of alarm response and crisis events to regions and senior management as detailed in the Standard Operating Procedures. This position may also assume full decision-making responsibilities in the absence of the Work leader/Duty Manager. Impact of error can result in grave consequences and potentially impact life safety.Your contributions are inevitable to achieve ASOC’s goals efficiently and promote uninterrupted business. You will also demonstrate high standards on daily operations to attain candid customer support.<h3>The Expertise We’re Looking For </h3><ul><li>Minimum Graduation Degree in any subject area.</li><li>3-5 years of relevant working experience in Security Command Center and their interdependencies with Firmwide business operations</li><li>Preferred knowledge of integrated security systems, access control, CCTV, LAN and network infrastructures and associated software.</li><li>Familiar with business contingency planning and investigations.</li><li>Ability to carry out operations during crisis situations.</li><li>Certification from a recognized institute on Risk and Crisis Management would be preferred. </li><li>Must be proficient in written and oral communication.</li><li>Must have strong data analytical capabilities and proficiency in Microsoft office tools.</li></ul><h3>Location: Bangalore - EGL</h3>Shift timings: Work in round the clock shift operations and/or based on operational requirements.<h3>Certifications:</h3><h3>Category:</h3>Security

Fidelity Investments

Senior Specialist - ASOC

<h3>Job Description:</h3>Job Title –Manager - Customer Experience Insights and AnalyticsThe Purpose of This Role The Customer Knowledge and Strategic Insights (CKSI) team, within the Fidelity Wealth Business unit, plays a crucial role in providing data-driven analytics to various product areas. Your responsibilities will involve providing data and insights that contribute to strategy and execution. Your expertise in data analytics will be instrumental in driving impactful outcomes.This is an Individual contributor role in Customer Experience (CX) Insights and Analytics team within CKSI.The Value You Deliver<ul><li>Develop, maintain, and optimize SQL queries to extract, manipulate, and analyze data from various databases.</li><li>Create and manage Tableau dashboards and reports to visualize data insights and support business decision-making.</li><li>Perform data validation and ensure data accuracy and integrity.</li><li>Assist in the design and implementation of data models and schemas.</li><li>Document processes for future reference.</li><li>Setup governance and access control as needed for various data and platforms.</li><li>Develop standards to feed data into Fidelity databases enabling democratization and organization wide quick learning and insights. Collaborate developing data pipes through to Snowflake. </li><li> Build relationship with Data Steward team that will result with enhanced processes and efficiency</li></ul>The Skills that are Key to this role Technical / Behavioral <ul><li>Proficiency in writing complex SQL queries and optimizing database performance.</li><li>Strong knowledge of Tableau for data visualization and dashboard creation.</li><li>Experience with data engineering, and data validation techniques. Analytics experience will be preferred.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Technological nuance – understanding and appreciation of technology, data, systems and platforms and their interconnections.</li><li>Systems thinking: Holistic outlook in building end to end systems in a complex organization.</li><li>Self-starter who will take initiative on solving problems.</li></ul>The Expertise we are looking for <ul><li>4-7 years of experience in analytics in areas such as customer analytics.</li><li>Bachelor’s degree in a quantitative / technical field such as Engineering, Statistics</li><li>Excellent communication and presentation skills.</li><li>Consistent behavioural skills in terms of time management, prioritization, and delivery focused.</li></ul>How will your work impact the OrganizationAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity India has been the Global Inhouse Center of Fidelity Investments since 2003 with offices in Bangalore and Chennai. For information about working at Fidelity, visit India.Fidelity.com.Fidelity Investments is an equal opportunity employer.Location: BangaloreShift timings: 11 AM – 8 PM<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

Lead - Data Engineering and Visualization

<h3>Job Description:</h3>Job title: Lead / Senior Lead - Equity ResearchThe Purpose of This RoleWe are seeking candidates for the role of Lead / Senior Lead – Equity Research who are passionate about financial markets, investing, fundamental equity &amp; sector research. S/he should have experience analysing global stocks and sectors. The ideal candidate will bring in subject matter expertise in at least one of the 11 GICS sectors, fundamental research, macroeconomic &amp; statistics, along with proven track record in identifying winning stocks.This is an independent research role covering emerging markets. The candidate should possess excellent communication, presentation and writing skills and be able to clearly articulate research findings. This role requires someone who is hard working, hungry to learn and achievement- and results-oriented.The Value You DeliverLead / Senior Lead – Equity Research will carry out in-depth research on sector &amp; portfolio companies, engage with company management, and present his/her findings to the portfolio manager in the form of research notes. The primary responsibilities of the sector specialist will be to independently work with 3 to 4 research analysts (on one or more sectors) &amp; portfolio managers (sector or diversified) across FMRCo offices. Responsibilities also include gathering important industry data, identifying industry trends, and helping equity analysts &amp; PMs with various projects to support stock-specific and industry presentations. Insights from the sector specialist help PMs/analysts identify investment opportunities and macroeconomic trends, thus playing an important role in Fidelity’s investment process.Sector specialists spend a considerable amount of time working on projects with their research analysts / PMs on analysis of specific stocks &amp; topical research themes. <ul><li>Work closely with global portfolio managers and fundamental analyst located in Hong Kong, Tokyo, London, and Boston to coordinate and collaborate on industry, sector and macro-economic research</li><li>Publish detailed research notes on uncovered stocks opportunistically</li><li>Help research analysts with initiating stocks &amp; sectors reviews</li><li>Engage with senior management (CEO, CFO, and IR) of companies to build conviction on the investment thesis</li><li>Publish thematic research, thought leadership notes and educational series to help investment professionals on key focus areas</li><li>Build proprietary global demand supply models &amp; industry databases</li><li>Develop proprietary investment strategies, models &amp; frameworks to help investment professionals with investing</li></ul>The sector specialist will also work closely with other sector specialists, industry sources and Wall Street contacts, market data and research services, and the technology teams to gain important insights, knowledge, and tools to provide the highest level of support to the research process. Apart from these, analyst is expected to interview industry experts, customers, suppliers, competitors etc to gain insights into the company.The Skills that are Key to this RoleTechnical / Behavioral<ul><li>The candidate should be an independent thinker with the ability to effectively articulate his/her research analysis with experience and interest a keen interest in worldwide equity markets and research</li><li>Strong analytical, quantitative, and problem-solving skills</li><li>The role is largely self-driven and self-managed, with minimal supervision on a day-to-day basis. </li><li>The role requires frequent use of concepts in accounting, economics, statistics, financial markets, financial statement analysis, and industry analysis.</li><li>Strong communication and interpersonal skills as the role interact extensively with people of various nationalities in different locations.</li><li>Ability to work with limited information and influence stakeholders</li><li>Ability to manage multiple projects simultaneously and be able to work under pressure and time constraints.</li><li>Excellent presentation and writing skills and be able to clearly articulate research findings </li></ul>The Skills that are Good to Have for this role<ul><li>Exposure to financial databases such as Bloomberg, FactSet etc. is desirable</li><li>Working knowledge of usage of Python, statistical packages and modeling tools will be a plus.</li><li>The ability to work with external information sources (analysts, companies, consultants)</li></ul>ValuesThe following values are considered to be fundamental to the way in which our company operates:<ul><li>Accountability </li><li>Enthusiasm</li><li>Integrity</li><li>Teamwork </li><li>Respect</li></ul>How Your Work Impacts the OrganizationAnalytics, Research &amp; Data (ARD), established in 2006, is a fast-growing, vibrant team within FMR India that provides three main capabilities: Investment Research, Database Modelling &amp; Analysis and Customer and Competitive Insights. This position is part of the Equity Research team.Equity Research team provide equity research, debt research, sustainable research and corporate governance/forensic accounting research support to research analysts and portfolio managers in Boston, London, Hong Kong, and Tokyo, covering all major international stock markets and market sectors.The Expertise We’re Looking For<ul><li>MBA specialization in Finance from top-tier B-school. Additional qualification of CFA/CA is desirable.</li><li>Ideally 4+ years of research work experience</li></ul>Location: Bangalore - EGLShift timings: 11:00 am - 8:00pm<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

Senior Lead - Equity Research

<h3>Job Description:</h3>Job Title – Lead - Measurement and Analytics The Purpose of This Role The Customer Knowledge and Strategic Insights (CKSI) team, within the Fidelity Wealth Business unit, plays a crucial role in providing data-driven analytics to various product areas. Your responsibilities will involve providing data and insights that contribute to strategy and execution. Your expertise in data analytics will be instrumental in driving impactful outcomes.The Team As a member of the Marketing Measurement and Analytics team, you will be part of an agile team focused on helping create insights from mining customer data, creating design of experiments, providing measurement read outs and exploring data to drive strategic decisions. The work will drive decisions within the Distribution (Investor and Regional Centers) domain resulting in transformed customer &amp; associate experiences. This will drive both revenue growth and costs savings for the firm.The Expertise We’re Looking For <ul><li>Bachelor’s degree boosted by additional focused experience or education in areas like analytics, consulting, data science, and statistics.</li><li>3-6 years of prior work experience, preferably in Customer analytics/measurement role(s) focused on data and analytics delivery.</li><li>Demonstrates critical thinking and structured problem solving. Ability to draw out insights, answer the ‘so-what’ &amp; ‘what-if’ and propose actionable recommendations.</li><li>Proficient in SQL(Snowflake), data visualization tools (e.g., Tableau) and advanced analytics software (e.g., R, Python)</li><li>Excellent communication and presentation skills. You can influence stakeholders and collaboratively work across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach.</li><li>Consistent behavioural skills in terms of time management, prioritization, and delivery focused.</li><li>Exposure to concepts such as attribution, A/B testing.</li><li>Stay abreast of emerging trends and technologies in data analytics and evaluate and implement appropriate techniques to enhance analytical capabilities.</li></ul>Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity India has been the Global Inhouse Center of Fidelity Investments since 2003 with offices in Bangalore and Chennai. For information about working at Fidelity, visit India.Fidelity.com.Fidelity Investments is an equal opportunity employer.Fidelity Investments is an equal opportunity employer.Location: BengaluruShift timings: 11 AM – 8 PM<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

Lead - Advanced Data Analytics and Insights

<h3>Job Description:</h3>Job Tittle - Director - IT Audit The Purpose of Your Role As a leader, you will be accountable for delivering value to Fidelity’s various Business and Enterprise Technology functions such as Corporate Technology, Workplace Investing Technology, Fidelity India, Fidelity Ireland through the audit services provided by you.Your role includes developing a deep understanding of relevant business processes, technologies and risks, partnering with audit stakeholders to gain consensus on key focus areas, envisioning the audit scope, leading other team members to prioritize and manage the work, and effectively prioritize and resolve dependencies. You will lead audits by working with the team and Audit leaders to ensure alignment of the team’s objectives with function’s priorities and strategy and deliver high quality audit results. You will be responsible for collaborating with audit leaders across India and the U.S. and manage relationships with the Business and Technology leaders. How Your Work Impacts the Organization Fidelity Corporate Audit provides independent and objective audit and advisory services that help Fidelity manage risk, improve customer service, and enhance business performance. This mission is accomplished through: <ul><li>Assessing the adequacy and effectiveness of controls, risk management, compliance, and governance processes </li><li>Reporting on issues and solutions that improve Fidelity’s control environment </li><li>Responding to change with a sense of urgency through continuous risk assessment and resource allocation </li><li>Delivering value by enhancing the existing controls and enterprise security frameworks to adapt to a continuously changing environment </li><li>Providing audit advisory services on new and changing products and systems </li><li>Developing talented professionals for audit and leadership positions </li></ul>The Expertise we are looking forA strong leader who truly loves working with an inspired team to design and deliver exceptional value to audit stakeholders, and effectively collaborates within and across audit teams (as appropriate) to ensure alignment and appropriate execution for the work of the team. You bring to this role strong business and technical knowledge, collaboration skills and a fact-based, data driven approach to understanding risks to our business.The Skills that are key to this role<ul><li>Strong foundation and hands-on experience of 15+ years within Internal Audit domain, with a specialization of Technology Audits and Financial Services. Ability to lead complex cross-functional audits across global locations, examining complex data, identifying patterns, and drawing accurate conclusions to uncover potential issues.</li><li>Deep knowledge of Cloud computing (AWS), Dev(sec)Ops, databases, APIs, servers, SaaS security, Cyber and information security controls required.</li><li>Works with Team to execute technology audits using a variety of audit methods, tools and techniques.</li><li>Professional audit or information security certifications preferred (CISA, CISSP, SANS GIAC, CIA, CPA etc.).</li><li>Strong oral and written communication and ability to articulate audit goals and value to clients</li><li>Experience working with and understanding the needs of clients</li><li>Strong project management skills to support the team in effectively managing multiple audits at a time</li><li>Creative approach to continuous auditing and audit automation</li><li>Ability to quickly learn new technology, subject matter in various business areas and develop others</li><li>Lead by example – demonstrated by strong focus on continuous learning &amp; development, and enabling others </li></ul>The Value You DeliverSetting vision to direct and inform the team’s work<ul><li>Collaborating closely with your team, product area and domain leaders to understand and drive alignment on the domain’s strategy, goals, and objectives</li><li>Translating this understanding into a clear vision for your team to inform and prioritize audits</li></ul>Supporting the team to achieve goals for each audit<ul><li>Prioritizing work through a well-organized backlog and clearly communicating highest value work</li><li>Defining and clearly communicating acceptance criteria for output</li><li>Making trade-off decisions to strike the right balance between identified risks and delivery timelines, as needed</li><li>Delivering business results and customer value</li></ul>Supporting and enabling the team to get its work done<ul><li>Regularly engaging with the team members to offer feedback on work-in-progress, clarify requirements and answer questions</li><li>Removing blockers or impediments that prevent the team from progressing on its work</li><li>Motivating and influencing team, being a voice for its members</li></ul>Executing against Domain KPIs and sharing with your primary aligned chapter leaders<ul><li>Determining specific and measurable KPIs for your team</li><li>Align on data-driven metrics to monitor domain and product area results</li><li>Utilize results to modify and improve performance accordingly</li></ul>Location: Bangalore, EGL<h3>Certifications:</h3><h3>Category:</h3>Audit

5 Project Management / Professional Services Jobs in Bengaluru, Karnataka, India