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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The B2B Solutions team owns a suite of capabilities and products that give our corporate clients enhanced security, control and enriched data for their supplier payments. We are essential to our corporate clients and American Express. You will be joining a high-performing, global team that is rethinking the strategy for Global Commercial Services'&nbsp; products. As part of our team, you will evolve the strategy for Corporate Purchasing Card (CPC), evaluate innovative capabilities, and own the CPC P&amp;L. You will be the expert on our customers and competitors and will collaborate with Blue Box stakeholders to bring the best experiences and products to market.How will you make an impact in this role?Responsibilities<ul><li>Drive product strategy rooted in customer needs, Amex’s competitive advantage, industry trends and business impact. Inform our global 3-year roadmap</li><li>Develop end-to-end customer experiences and define business requirements, working closely with Product Development, pricing, risk, GCO and Technology teams</li><li>Own customer research and product construct validation activities, including surveys, Field focus groups, customer interviews, and test &amp; learns</li><li>Interface with external partners and global Amex teams to bring products &amp; enhancements to market&nbsp;</li><li>Develop go-to-market and sales enablement strategies to increase product acquisition and incremental volume in the US and globally&nbsp;</li><li>Own the product P&amp;L and articulate key levers of growth and profitability</li><li>Define and monitor metrics of success to inform backlog prioritization and customer insights</li><li>Be a B2B payments thought leader</li></ul>Minimum Qualifications<ul><li>3+ years of work experience.</li><li>Proactive, self-starter with excellent project management skills and the ability to manage multiple tasks effectively. Must have a proven track record of driving projects from conception through implementation</li><li>Strong collaboration and influencing skills - must be able to deliver results in an environment which requires a high degree of coordination and alignment working with Field organizations, internal partners across GCS and American Express</li><li>Superior written and oral communication skills with the ability to communicate frequently with senior leadership and customers</li><li>Comfortable working in a dynamic, fast changing (and fun!) environment</li><li>Proven ability to translate a broad range of insights and inputs (particularly customer needs) into a cohesive strategy and vision</li><li>Thrives in ambiguous and fast-changing environment</li></ul>Preferred Qualifications<ul><li>Bachelor's degree preferred</li><li>Product management or management consulting experience is a plus</li><li>Knowledge of procure-to-pay processes, tail spend and supplier payments is preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;

American Express

Senior Manager - Digital Product Management, B2B Solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the RoleReporting to the Vice President, Token Solutions, this Director will be responsible for shaping the strategic vision and governance framework for American Express Token Solutions.This role requires a unique dual ability to operate under ambiguity, developing a strategic vision with blue-sky thinking, while simultaneously providing structure and governance to the product development lifecycle. You will understand the industry landscape and collaborate closely with cross-functional teams to define the strategic Token roadmap, including linkages between Tokens and Passkeys, Stablecoins, Identity, etc. The Director will be a visible enterprise leader, responsible for leading Token forums, elevate token strategy visibility with senior executives, and ensure a strong controls and compliance environment.The Director, Token Product Strategy &amp; Governance, will be responsible for building a team of talented product managers.&nbsp;&nbsp; How will you make an impact with this role?Strategy &amp; Vision<ul><li>Identify and drive strategic linkages across products (e.g., payment tokens with passkeys, stablecoins, and other digital identity/payment solutions).</li><li>Shape and communicate a forward-looking vision that aligns tokenization with enterprise priorities and industry innovation.</li></ul>Influence enterprise-wide strategy by engaging senior leaders and cross-business stakeholders.&nbsp;<ul><li>Design, standardize, and institutionalize governance templates and tools (customer journeys, data flows, milestone plans, etc.) for consistent adoption across the product organization.</li><li>Establish secure and accessible repositories for governance documents, ensuring proper storage, access, and change management.</li><li>Support product governance requirements, ensuring compliance with enterprise standards.</li></ul>Controls &amp; Compliance<ul><li>Ensure a strong risk and controls environment across token solutions, proactively identifying compliance gaps and remediating them.</li><li>Maintain oversight of product governance activities to ensure alignment with internal policies and regulatory expectations.</li></ul>Enterprise Engagement<ul><li>Lead enterprise-wide forums to elevate token visibility and foster cross-functional alignment.</li><li>Act as a trusted advisor and thought leader, representing token strategy to senior executives, governance committees, and external stakeholders.</li></ul>Leadership<ul><li>Lead, inspire, and develop a high-performing team of product professionals.</li><li>Foster a culture of strategic thinking, accountability, and collaboration.</li><li>Develop talent through coaching, performance feedback, and leadership opportunities.</li></ul>Requirements/Qualifications<ul><li>Experience: 10+ years in global payments, digital products, or strategy roles, with proven ability to connect cross-functional strategies and manage governance frameworks.</li><li>Strategic mindset: Demonstrated ability to anticipate industry trends, operate under ambiguity, and drive “blue sky” thinking into actionable strategies.</li><li>Governance expertise: Experience building and scaling governance models, compliance frameworks, and enterprise-wide templates.</li><li>Leadership: Strong people leadership skills with experience developing teams and driving engagement.</li><li>Influence &amp; Communication: Excellent executive presence with the ability to influence senior leaders, present complex strategies simply, and drive consensus.</li><li>Collaboration: Proven success leading across complex organizations and balancing the needs of multiple stakeholders.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU’s resilience through managing a clear methodology of inherent and residual risk.GCS is looking for a first line of defense (1LOD) Senior Analyst, Control Management – Governance Product Risk Assessments, within Risk ID, Assessment, Testing &amp; Reporting. The Senior Analyst will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst, Control Management - Governance Product Risk Assessments will:• Perform risk assessments on new business initiatives, including product development, to ensure accurate risk identification and mitigation in partnership with Risk Stripes, including but not limited to, Compliance, General Counsel, Information Security, Finance, Fraud, and Third-Party Risk. &nbsp; •&nbsp;Support business stakeholders with identification of risks where changes or mitigating controls are needed prior to deployment. •&nbsp;Monitor internal issues and events to proactively identify areas of concern that may impact future business initiatives •&nbsp;Remain informed of the external regulatory landscape and current events impacting the financial services industry •&nbsp;Be a key leader for sharing insights, better practices, themes, etc. across other control management teams Required Qualifications: &nbsp;•&nbsp;2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities • Excellent project management, communication, and interpersonal skills •&nbsp;Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards •&nbsp;Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyPreferred Qualifications: &nbsp;•&nbsp;Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous<ul><li>Experience in at least two of the following:</li></ul>•&nbsp;Providing identification of operational risks throughout business processes and systems •&nbsp;Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met • Managing large scale risk assessments for products, projects, or services •&nbsp;Managing independent control monitoring, including identification of control improvements •&nbsp;Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing •&nbsp;Experience in financial services industry Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst – Control Management – Governance Product Risk Assessments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Merchant and Network Services&nbsp;(GMNS) is the merchant network of American Express that acquires and maintains relationships with merchants that welcome American Express branded cards. Our goal is to be an indispensable payments partner to our merchant clients while simultaneously delivering differentiated products and services that meet or exceed their needs and drive revenue growth and premium economics for both the merchants and American Express.B2B is a critical priority for the Global Merchant Services business, and American Express, and this role offers a prime opportunity to be part of a strategic growth industry for the Enterprise. The B2B Product, Partner, and Client Management Group (BPPC) within Merchant Services – U.S. is responsible for overseeing a portfolio that contains approximately 20 Merchants in the Technology &amp; Computer vertical of varying size from $200M to $1B.&nbsp;These accounts include some of the most strategic B2B partners across American Express. The Merchant accounts must be prioritized and organized both for business expansion and customer satisfaction.&nbsp; The portfolio represents a significant upward growth opportunity.&nbsp; Our mission is to be warmly welcomed by Merchants and support their growth through American Express forms of payment including credit cards, virtual cards, Accounts Payable Automation, Buyer Initiated Payments (BIP), and innovative product offerings as they become available.How will you make an impact in this role?The Technology vertical offers an opportunity to deliver innovation and efficiency to provide incremental value to our merchant partners.&nbsp; The vertical presents a high level of interaction and engagement across the Blue Box including the Global Commercial Services, Marketing, and Product. Managing this portfolio provides the opportunity to leverage strategic thinking, strong relationship management, and consultative selling skills to drive incremental revenue for American Express.Candidates considered for this position will demonstrate a robust account management and business development background, an ability to think innovatively, possess strong financial and analytical skills and the ability to lead in a fast-paced and highly complex/matrixed environment while contributing to a fun and positive team dynamic as an informal leader. Core expectations are:<ul><li>Business Development: Drive profitable charge volume, revenue growth by using in-depth knowledge of Merchant’s business/industry, FinTech, B2B Automation space and Merchant Services US. Identify and build a pipeline of incremental and innovative B2B growth opportunities to increase profitability/contribution margin.</li><li>Relationship Management: Cultivate and leverage relationships across American Express and the Merchant to identify and implement solutions to grow and expand share while ensuring premium level of servicing to dedicated account contacts.</li><li>Strategy: Devise strategic account plans to drive Merchant engagement, expand relationship contact maps, improve client satisfaction with the goal to grow profitable American Express share.</li><li>Strong Performer: Deliver against goals by leveraging American Express assets to drive AXP revenue, deepen relationships, and deliver value against merchant needs.</li><li>Consultative Selling: Consult with merchants on how to capitalize on the fast-paced evolving payments space.</li><li>Project Management:&nbsp; Work with internal partners and seamlessly multi-task, prioritize and act with a sense of urgency.</li></ul>Minimum Qualifications:<ul><li>Experienced relationship manager with proven ability to learn quickly, develop strong client relationships, sell-in initiatives and uncover new opportunities to grow revenue and share.</li><li>Demonstrate executive presence internally and externally, with the ability to confidently lead Senior/C-level discussions with clients to influence client decision- making and drive timely results.</li><li>Strong negotiation skills and project management skills, with an excellent ability to prioritize effectively and drive results.</li><li>Excellent influence management skills and the ability to work collaboratively across a wide variety of external and internal partners.</li><li>Highly developed communication skills with ability to tailor messages to different audience types internally and externally.</li><li>Demonstrated analytical and creative problem-solving skills and proven financial acumen.</li><li>Self-starter with the ability to lead a business in autonomy.</li><li>Collaborative and enthusiastic team player with a will to win.</li><li>Solid foundation in Microsoft Office: PowerPoint and Excel.</li><li>Bachelor’s degree required, MBA a plus.</li></ul>Preferred Qualifications:<ul><li>Familiarity with financial statements: Income Statement, Balance Sheet and Cash Flows Statement.</li><li>Possess the ability to understand the unique challenges facing B2B merchants.</li><li>Knowledge of B2B payments, experience developing B2B marketing promotions and/or experience in B2B Issuing organizations a plus.</li><li>Virtual based position, candidates located in the West Coast preferred.&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manage-Client Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?The objective of the ETS Governance and Data Office serves as the connective tissue across risk and control functions, ensuring consistency in reporting, tooling, and procedures. It manages risk committees, regulatory interactions and audit while providing visibility into ETS risk posture.The ETS Governance and Data Office is looking for a Program Manager focused on ensuring operational and control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Program Manager, ETS Governance and Data Office will:<ul><li>Independently manage special projects/ activities and directly manage certain day-to-day issues on behalf of the VP of Governance and Data Office</li><li>Resource management including delivery of hiring goals and contractor management.&nbsp;</li><li>Create comprehensive executive level presentations&nbsp;</li><li>Deliver a broad range of communications including technology strategy updates, Town Hall presentations, and employee communications&nbsp;</li><li>Manage business planning and operational processes (e.g., Leadership meetings, cost center management, and goal setting metrics)&nbsp;</li><li>Drive organizational optimization and business process improvement&nbsp;</li><li>Act as a central point of contact for urgent business issues&nbsp;</li><li>Balance the management of day-to-day business priorities along with long-term strategic deliverables&nbsp;</li><li>Collaborate with the various constituencies across the Company in order to accomplish tasks on behalf of the VP and their leaders&nbsp;</li><li>Act as a mentor and coach for employees and assist them in solving business problems&nbsp;</li><li>Drive organizational optimization and business process improvement &nbsp;</li></ul>Minimum Qualifications<ul><li>8+ years of experience managing large, complex Projects/ Programs in a global set up</li><li>Outstanding leadership and relationship building skills with proven ability to influence without authority across peers and superiors and drive projects with little direction</li><li>Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously</li><li>Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities</li><li>Proven decision making &amp; problem-solving capabilities with strong follow up skills and attention to detail.</li><li>Strong sense of integrity and ability to deal with issues and subject matter in ways that requires considerable sensitivity, discretion and judgment.</li><li>Exemplary communication skills – written and verbal as well as strong ability to influence leaders and drive change</li><li>Demonstrated ability to create and explain analysis of complex problems</li><li>Strong project management skills with proven record of leading complex, large-scale, cross-functional initiatives&nbsp;</li><li>Ability to understand, analyze data and produce meaningful conclusions&nbsp;</li><li>Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and drive results</li><li>Demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities.&nbsp; </li></ul>Preferred Qualifications<ul><li>Bachelor's or Master's Degree (or has equivalent work experience) preferred</li><li>Certified in either CISM or CRISC preferred </li></ul>GuardianSalary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Data Governance & Management

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The Operations Support Coordinator is responsible for the day-to-day coordination and management of operational activities to support the CorroHealth team. They will align with both internal and external customers on a daily basis in order to drive and support company objectives. This role is essential to ensure the consistent high standard of quality and service delivery of CorroHealth.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Location: Remote (Within US Only)Required Schedule: Monday – Friday, You MUST be able to start between 6:30 &amp; 7:30 AM EST with your shift then ending between 3:00 PM - 4:00 PM ESTHourly Salary: $19.00 (firm)JOB SUMMARY:The Operations Support Coordinator is responsible for the day-to-day coordination and management of operational activities to support the CorroHealth team. They will align with both internal and external customers on a daily basis in order to drive and support company objectives. This role is essential to ensure the consistent high standard of quality and service delivery of CorroHealth.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Job Responsibilities:<ul><li>Interact with designated client contacts to align CorroHealth program with existing provider systems and processes.</li><li>Coordinate projects as assigned to ensure completeness and timeliness of project delivery.&nbsp;</li><li>Comprehension and writing of business requirements for internal applications - while tracking of the project through training, deployment, and post-deployment support.&nbsp;</li><li>Maintenance of critical operational records in an accurate and detailed manner.&nbsp;</li><li>Act as a key liaison related to operational processes and objectives.</li><li>Management of complex operations tasks as assigned.</li><li>Manage and maintain excellent working relationships with internal/external customers via face to face, telephonic, and electronic interactions.</li><li>Additional responsibilities that would correlate with the growth of the company.&nbsp;</li></ul>Required Experience/Skills:<ul><li>Must have previous customer service experience</li><li>Must have administrative experience in a healthcare environment</li><li>Must have an understanding of EOBs, Medical Records, HIPAA</li><li>Must be proficient in basic computer skills and have experience using system including but not limited to Teams, Outlook, Word, Excel, Adobe</li><li>Excellent computer skills, including typing, email</li><li>Knowledge of EMR system functionality required</li><li>Exceptional communication and time management skills</li><li>Ability to work in a fast-paced environment.</li><li>Attention to Detail</li><li>Confidentiality</li><li>Strict adherence to HIPAA/HITECH compliance</li></ul>Education:<ul><li>HS Diploma or equivalent is required</li><li>Associate or bachelor's degree preferred</li></ul>What we offer:<ul><li>Hourly pay: $19.00 (firm)&nbsp;</li><li>Medical/Dental/Vision Insurance</li><li>Equipment provided</li><li>401k program</li><li>PTO: 80 hours accrued, annually</li><li>9 paid holidays</li><li>Tuition reimbursement</li><li>Professional growth and more!</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Coordinator, Clinical Operations

Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.Pay Range$59,500.00-$81,800.00 AnnualThis is the base salary pay range that an applicant can expect to make upon hire. &nbsp; Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.&nbsp;As the HRIS Coordinator, you will provide support for our HRIS system Workday and other third-party applications such as ADP. Your primary responsibility will be to ensure the efficient and accurate operation of HR systems. You will collaborate with HR team members, IT, and business partners to maintain data integrity, support system enhancements, and provide end-user support.This position is based out of Denver, CO or another JM US location.Your Day-to-Day:<ul><li>Provide technical and process support to HR and other end-users, addressing inquiries and resolving system-related issues in a timely manner.</li><li>Primary owner of HR Systems Administration requests including employee profiles, job information, and other relevant data.</li><li>Support the development of custom reports and queries to meet HR and organizational reporting needs.</li><li>Collaborate with HR, IT, and vendors to troubleshoot and resolve data or process issues, ensuring seamless system functionality.</li><li>Participate in the design, testing, and implementation of system updates, new features, and enhancements.</li><li>Perform various audits related to HR systems/processes and payroll.&nbsp;</li><li>Collaborate with HR and cross-functional teams to identify opportunities for process improvements and system automation.</li><li>Maintain data integrity and compliance by running reports, auditing, and analyzing information and troubleshooting errors.</li><li>Develop, deliver, and analyze HR Metrics monthly reporting and provide recommendations.</li><li>Ensures compliance with relevant labor laws, data protection regulations, and company policies.</li><li>Develop and assist with end-user training.</li><li>Performs other work-related duties as assigned.</li></ul>What You Bring to the Team: <ul><li>Bachelor’s degree preferred with at least 1 year of HRIS support experience or related experience such as IT or HR experience.&nbsp; Will also consider 2-4 years of HRIS support experience in lieu of a&nbsp;degree.</li><li>Experience administering HR systems; prefer ADP or Workday</li><li>Excellent skills in process improvement/business transformation, data analysis, customer service, communication, problem solving, team building, and consensus abilities.</li><li>Proven ability to multitask and manage multiple competing priorities.</li><li>Highly proficient in Excel</li><li>Ability to work independently and in a team environment.</li><li>Minimal travel required (0 – 11 days per year)</li><li>Work environment is typical of an office setting and will follow a hybrid work schedule, 3 days in office and 2 days work from home.</li></ul>Incumbent must be physically able to perform essential job functions.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.Please Keep in Mind If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.Benefits Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company’s succession planning process.&nbsp;Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.Diversity &amp; Inclusion Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&amp;I council is composed of employees from locations across North American &amp; Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&amp;I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity &amp; inclusion initiatives on JM’s Career page.Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Johns Manville

HRIS Coordinator

Salary Range:&nbsp;&nbsp;$117,509.00&nbsp;(Min.) -&nbsp;$152,762.00&nbsp;(Mid.) -&nbsp;$188,015.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>Reporting to the Director of Enhanced Care Management (ECM), the ECM Manager will be responsible for overseeing the day-to-day operations of both clinical and non-clinical ECM staff. The primary focus is on ensuring timely compliance and adherence to regulatory standards as outlined in the ECM Policy Guide, policies, and procedures. This position is responsible for enhancing care for the most vulnerable populations and actively participates in developing strategic approach to managing the ECM Team ensuring that it provide exceptional care management. This position extends to regulatory and accreditation compliance, as well as the oversight of ECM Providers and Plan Partners' delegated functions related to ECM. Collaborates with internal and external stakeholders, such as hospitals, providers, Local Initiatives, Plan Partners, and community-based organizations, is crucial to guaranteeing coordinated and cost-effective quality healthcare for L.A. Care Members. This position manages all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports. <h4>Duties</h4><h4>Oversee ECM Provider Activities: Manage and ensure the effective and compliant performance of ECM Provider contracted activities. Cultivate and maintain active communication with ECM Providers, identifying performance issues and opportunities for improvement within the provider network that impact compliance and member care.</h4><h4>Training and Collaboration: Collaborate with staff to identify topics and agenda items for Provider training and Joint Operating Meetings.</h4><h4>Quality Assurance and Improvement:</h4><ul><li>Ensure high-quality delivery of ECM services to medically and behaviorally complex members.</li><li>Review systems and processes, making recommendations for improvement to consistently provide high-quality care.</li><li>Comprehensively screen referred ECM member intakes to determine appropriate services and initiate care within established time frames.</li><li>Establish and implement Quality Assurance mechanisms to measure and maintain high standards of care.</li></ul><h4>Program Operations Enhancement:</h4><ul><li>Manages complex projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval.</li><li>Develop and implement program operations enhancements.</li><li>Ensure quality is measured and reporting requirements for state/federal compliance are met.</li><li>Track data related to contract compliance and member complaints.</li><li>Formulate reports and make recommendations to ensure overall program effectiveness through data collection and analysis.</li></ul><h4>Duties Continued</h4><h4>Community Engagement:</h4><ul><li>Interact with other agencies and service providers in the community.</li><li>Share information about services and resources.</li><li>Help develop care-management strategies to enhance the delivery of ECM services.</li></ul><h4>Team Leadership:</h4><ul><li>Manage staff, including, but not limited to monitoring of day-to-day activities of staff, monitoring of staff performance, mentoring, training, and cross-training of staff, handling of questions or issues, etc. raised by staff, encourage staff to provide recommendations for relevant process and systems enhancements, among others. Address questions or issues raised by staff, encouraging them to provide recommendations for relevant process and systems enhancements.</li></ul><h4>Compliance and Confidentiality:</h4><ul><li>Maintain confidentiality in compliance with all HIPAA requirements.</li><li>Communicate to supervisors any barriers to completing assignments or daily work efficiently and effectively.</li><li>Demonstrate reliability and uphold good attendance and punctuality standards.</li></ul><h4>Perform other duties as assigned.</h4><h4>Education Required</h4>Master's degree in Social Work OR Associates Degree in NursingIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree in Nursing or Related Field<h4>Experience</h4>Required:Minimum of 6 years of recent care management experience in a managed care setting, such as a health insurance environment and/or experience as care manager in a community based organization.At least 4 years of leading a process, program or staff or supervisory/management experience.Experience in Medi-Cal/Medicaid, Medicare, or other government medical programs for underserved populationsEquivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.Preferred:Previous care management experience in auditing/oversight/performance management.<h4>Skills</h4>Required:CalAIM Enhanced Care Management (ECM) Knowledge:<ul><li>Proficient understanding of CalAIM Enhanced Care Management (ECM) principles, policies, and processes.</li></ul>Strategic Partnership and Relationship Building:<ul><li>Acquaintance with the Los Angeles County ECM provider community, enabling effective strategic partnership development and establishment of enduring relationships.</li></ul>Healthcare Delivery and Finance:<ul><li>Knowledgeable about healthcare delivery and finance, with a keen understanding of its impact on the improving health outcomes.</li></ul>Audit and Oversight:<ul><li>Demonstrated experience in audit and oversight procedures.</li></ul>Communication Skills:<ul><li>Excellent verbal and written communication skills, and strong interpersonal skills.</li></ul>Proficiency in MS Office:<ul><li>Proficient in utilizing MS Office applications.</li></ul>Problem Solving:<ul><li>Ability to solve complex problems and identify creative solutions within the realm of healthcare management.</li></ul>Collaboration with External Agencies:Proven ability to address complex issues and identify creative solutions through collaboration with external agencies.Preferred:Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnam<h4>Licenses/Certifications Required</h4>Registered Nurse (RN);current and unrestricted California License OR Licensed Clinical Social Worker; current and unrestricted California License.<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Please note that a Licensed Clinical Social Worker is only required when Master's Degree in Social Work. Licensed Clinical Social Worker not required with Associate's or Bachelor's Degree in Nursing.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Social Worker, Nursing, Registered Nurse, Clinic, Clinical Research, Service, Healthcare

L.A. Care Health Plan

Manager, Enhanced Care Management (Clinical)

Job Title Perioperative Clinical Coordinator/UKHC Requisition Number NR14256 Working Title Perioperative Clinical Coordinator/CAS Department Name H3140:Center for Advanced Surgery Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse(RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift . Job Summary This position is responsible for providing clinical support necessary to facilitate optimal patient care and facilitating day to day operations. Skills / Knowledge / Abilities Microsoft Access, Excel Does this position have supervisory responsibilities? No Preferred Education/Experience none Deadline to Apply 10/20/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Perioperative Clinical Coordinator/UKHC

Job Title Periop Operational Coordinator/UKHC Requisition Number NR13601 Working Title Periop Operational Coordinator- Chandler OR Department Name H3320:Perioperative Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift days WEPP Job Summary This position is for the Chandler OR. This role has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities none Does this position have supervisory responsibilities? No Preferred Education/Experience 3 years of operating room experience preferred. Deadline to Apply 10/20/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

953 Project Management / Professional Services Jobs