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Location: Hybrid at least 3x/week in the office. May be in any Astound East Region office including IL, IN, PA, NY, DC, MA, NJAstound is a leading provider of internet, Wi-Fi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Opportunity Overview:<ul><li>The Human Resources Coordinator plays a pivotal role in contributing to smooth day-to-day HR operations and assists in delivering HR programs and initiatives that enhance the employee experience.&nbsp; The HR Coordinator ensures a seamless onboarding and offboarding experience while managing compliance-related processes, including I-9 verification, E-Verify, and accurate record-keeping in HR systems. This role combines responsibilities from various HR teams with a strong emphasis on supporting the employee life cycle. This role will also work across multiple administration areas, run statistical reporting and rewards program implementation and administration.&nbsp;</li></ul>A Day in the Life of the HR Coordinator: <ul><li>Validate I-9 verifications in compliance with federal regulations and maintain accurate (confidential) records.</li><li>Ensure New Hire data is accurate according to federal/state regulations.</li><li>Ensure all onboarding documents are completed, filed, and stored in the appropriate HR systems.</li><li>Deliver new hire orientation introducing new employees to company culture, policies and benefits.</li><li>Partner with hiring managers, recruiters, and new hires to facilitate a seamless pre-boarding and onboarding process.</li><li>Maintain up-to-date knowledge of federal and state employment verification laws.</li><li>Maintain/update employee records in the appropriate HRIS systems with a high degree of accuracy.</li><li>Run reports and audits to ensure compliance.</li><li>Administer the complete offboarding process, including preparing paperwork, processing Tickets for system owners/access, coordinating with Managers, and conducting employee exit interviews.</li><li>Compile and analyze data from exit interviews to identify key trends and provide actionable insights to the HR and leadership teams.</li><li>Support process improvements by identifying inefficiencies and recommending system enhancements.</li><li>Serve as a point of contact for employees regarding onboarding and offboarding questions.</li><li>Collaborate with Payroll, HRIS, HR Leaders and other departments to ensure smooth onboarding and offboarding processes&nbsp;</li><li>Coordinate and manage local employee activities as needed in support of the market.</li><li>Assist with internal communications to employees and managers regarding HR initiatives including market newsletters and upcoming events.</li><li>Handle a variety of administrative tasks including reporting, auditing, tracking, and preparing presentations.</li><li>Performs other administrative tasks and duties as assigned&nbsp;&nbsp;</li></ul>What You Bring to the Table:&nbsp;<ul><li>2+ years related experience in HR, Talent Acquisition, or onboarding, with experience with I-9/E-Verify compliance</li><li>Organizational Skills: Strong attention to detail, ability to manage multiple priorities, and meet deadlines</li><li>Problem-Solving: Ability to troubleshoot issues and improve processes</li><li>Communication: Excellent interpersonal and written communication skills</li><li>Business acumen</li><li>Maintain confidentiality</li><li>Interpersonal skills</li><li>Tenacity</li><li>Attention to detail</li><li>Self-starter</li><li>Organization skills</li><li>Results oriented</li></ul>Education:<ul><li>Associate degree or equivalent preferred</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;<ul><li>401k retirement plan, with employer match</li><li>Insurance options including medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Compensation: The base compensation range for this position is $26.44 – $33.65 (per hour), plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, relevant skills, experience, and capabilities.&nbsp;Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Human Resources Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The role is an integral part of EDMP and supports Customer 360, an AXP-wide capability that provides a global enterprise view of entities (that have or had an American Express relationship with at least one product or service globally), comprehensive insights and linkages. This is fundamentally reshaping our ecosystem and the way we engage with our customers by leveraging&nbsp;industry leading Amex&nbsp;data assets, next-gen machine learning algorithms and Big Data environment.Primary Responsibilities:We seek a professional who can blend business, technical, and industry best practices – sweating every fine detail when it comes to developing the most effective technology led solutions to improve our customer’s experiences. We are looking for a high-caliber individual who will be responsible for generating meaningful insights from data and support product manager(s)/product owner(s) with their analytical insights in driving the product vision. This is a very hands-on role that would require the individual to be able to write codes in multiple programming languages to go deeper into the data and look for any patterns, issues, and insights.Job Responsibilities:<ul><li>Focus on supporting business use case specific data analysis, creating specific business rules on data trends, data monitoring and taking remediate action.</li><li>Create / document / execute User Acceptance Test cases for new application capabilities.</li><li>Manage product issues and drive towards a speedy issue resolution.</li><li>Manage customer expectations including scope, schedule, changes, and problem resolution.</li><li>Drive on-time, high quality project deliverables.</li><li>Document UAT test scripts, execute robust UAT and compile UAT feedback for appropriate action to resolve test failures.</li><li>Appropriate action to highlight challenges and ensure resolution via correct channels.</li></ul>Qualifications:<ul><li>2-3 years of experience in product/data analyst roles.</li><li>Bachelor’s degree in computer science, Information Technology, or related fields.</li><li>Strong analytical skills include the ability to think through all aspects of complex business requirements and generate courses of action.</li><li>An independent thinker who’s organized, has great attention to detail, and can multi-task.</li><li>Willing to take risks, experiment, and share fresh perspectives.</li><li>Proficient in analytical and presentation tools, including Excel and PowerPoint</li><li>Proficient in one or more programming languages such as SQL, Python, SAS, Hive, Java etc.</li><li>Excellent written and verbal communication skills, and ability to present ideas clearly.</li><li>Agile/SAFe methodologies and previous product experience are pluses.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are building a Risk Data Management platform in RPDS to be a centralized data for all real-time risk assessment across Credit and Fraud risks. This is an amazing opportunity to build next generation of data platform with tens of thousands of risk variables to enable risk assessment across multiple risk journeys including Point of Sale, Credit concern, Safekey, Authentication and more. This role is responsible to enable high-quality data in risk data management platform and making it available to risk and non-risk journeys with high availability and low latency. Job responsibilities include:&nbsp;<ul><li>Product Owner for Agile team delivering Data enablement to bring data from various System of records to Risk Data Management platform.</li><li>Product owners for making this data available to real-time risk journeys and non-risk journeys needing real-time risk data</li><li>Translate product roadmap into well-defined product requirements. Understand current and&nbsp;future needs for product enhancements by deep engagement and consultation with various business teams</li><li>Anticipate and address unhappy paths in the requirement and be proactive in defining control requirement early in the product development</li><li>&nbsp;Articulate product requirements to leaders to gain alignment on key product decisions</li><li>&nbsp;Collaborate with cross-function team of Product Managers, Solution architects, and Data Solution to develop and prioritize data requirements.</li><li>Work closely with the design and technology teams to develop, test, and deliver defined capabilities.</li><li>Provide sign-off on product delivery after thoroughly reviewing build and test demos. Be the owner for post-implementation product validation and fixes if any</li><li>Track delivery progress, manage dependencies and communicate outcomes to stakeholders</li><li>Participation in, and support of agile practices and ceremonies to reinforce agile development&nbsp;and incremental delivery</li><li>Continuous improve data enablement product management process and product quality</li></ul>Minimum Qualifications<ul><li>3-5 years’ experience in an agile Digital Product Manager/Owner role</li><li>Inquisitive mindset and first-principle thinking to clearly articulate problem statement and ability to create new solutions from scratch&nbsp;</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to build positive relationships, operate effectively within large cross-functional teams, and influence business partners to drive ground-breaking change</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Experience in building enterprise-grade data management platforms</li><li>Expertise in iterative development, Scaled Agile Framework, and handling a backlog of initiatives optimally</li><li>Knowledge of software programming and data management tools (e.g. SQL, Python, Message Driven Architecture/Design)</li><li>Bachelor's degree in STEM, mathematics, statistics, engineering, computer science, econometrics, or equivalent field of study</li></ul>Preferred Qualifications<ul><li>Experience in risk, payments or financial data product domains</li><li>Familiarity with data governance, compliance and regulatory requirements (PCI, fraud/risk, privacy)</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Risk Data Management

You Lead the Way. We’ve Got Your BackAt American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Senior Manager of Data Incident Reporting &amp; Management plays a critical role in supporting the execution of the enterprise data incident management framework. Reporting to the Director, this role is responsible for leading a team focused on the identification, documentation, analysis, and resolution of data incidents across the organization. The Senior Manager will work closely with data owners, risk and compliance partners, and other stakeholders to ensure timely and effective management of data risks, while maintaining high standards for quality and governance.Key responsibilities include:<ul><li>Facilitate the intake, triage, and documentation of data incidents, ensuring accurate classification and tracking in the enterprise system of record.</li><li>Conduct or oversee root cause analysis to determine underlying data-related incidents and identify accountable parties.</li><li>Monitor open data incidents to ensure appropriate corrective actions are implemented, progress is tracked, and incidents are resolved within agreed timelines.</li><li>Support the development and ongoing refinement of the data incident taxonomy, including proper alignment to data lifecycle phases and risk categories.</li><li>Produce reports, dashboards, and insights on incident trends and root causes using data visualization and analytics tools.</li><li>Produce reports, dashboards, and insights across various reporting spanning data management activities.</li><li>Partner with business and technical stakeholders across lines of business to communicate expectations and promote adherence to the data incident management process.</li><li>Collaborate with risk, compliance, and audit partners to support reviews, exams, and other oversight activities.</li><li>Contribute to continuous improvement efforts, including process enhancements, automation, and standardization of reporting and documentation practices.</li><li>Collaborate with Technology partners to integrate data from identified sources into reporting systems.</li><li>Conduct report validation.</li><li>Work with business partners to identify and document root cause / impact of KRIs/KPIs.</li></ul>Qualifications:<ul><li>Minimum of 5 years of experience in data governance, incident management, risk management, data reporting analysis or a related function, preferably within the financial services industry.</li><li>Strong understanding of incident or issue management processes, including root cause analysis, remediation tracking, and closure validation.</li><li>Familiarity with data governance frameworks and risk taxonomies.</li><li>Experience with tools such as ServiceNow, Tableau, Power BI, Alteryx, or equivalent required.</li><li>Demonstrated ability to manage multiple priorities and deliver results in a deadline-driven environment.</li><li>Excellent written and verbal communication skills with the ability to present information clearly to technical and non-technical stakeholders.</li><li>Experience leading or mentoring team members and working in a cross-functional, collaborative environment.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.</li></ul>GuardianGuardianSalary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager Data Incident Reporting & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express US Consumer Services (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Governance &amp; Control - Process Risk Reduction team is to drive high-impact change to mitigate operational risk, stepping in when significant issues or events occur to improve processes and controls in partnership with business and technical leaders across the enterprise.How will you make an impact in this role?You will be joining a high priority and high visibility program management team that touches many teams within USCS and across American Express. The successful candidate will be responsible for providing program management support across deliverables and ensuring we seamlessly advance the business unit to an elevated risk management model. This individual will ensure the timely and structured management of the multi-year program for USCS. The role involves critical coordination across USCS workstreams, business unit leaders, and extensive collaboration with partners in second-line, third-line, and supporting areas to ensure we continue maintaining the highest levels of control and compliance standards.Core Responsibilities:<ul><li>Develop and support an E2E cross-functional workplan enabling the delivery and oversight of project deliverables</li><li>Partner with Marketing, Product, Servicing, Compliance, Legal, Control Management, Technologies, 2LOD/3LOD and other key stakeholders</li><li>Serve as the program management function, acting as a conduit between USCS sponsors/leads and the critical workstreams delivering on project mandates</li><li>Ensure clear communication of progress up to top level management; report on milestone progress, raise key decisions and issues for resolution where required</li><li>Collaborate closely with external parties (i.e. consulting partners) and support all engagements to ensure key decisions are made and progress is achieved</li><li>Identify learning needs and form communication strategies as the program progresses</li><li>Develop linkages and dependencies with groups within and outside USCS</li><li>Champion change management by establishing an appropriate governance and communication cadence, driving organizational alignment to further our control and compliance outcomes</li><li>Support PMO forums for USCS, interface with organization-wide committees (e.g., Operational Risk Management Committee), and share insights (e.g., Communities of Practice)</li><li>Oversee capture of all key artifacts including approvals and evidence of task completion to support appropriate milestone completion, in line with Enterprise PMO guidance</li></ul>Minimum Qualifications:<ul><li>The ideal candidate will be a highly motivated self-starter who is able to deliver strategic thought leadership and lead projects with limited guidance</li><li>Comfortable operating in a fast-paced, highly complex environment with a proven ability to quickly adjust to shifting priorities, multiple demands, ambiguity and rapid change</li><li>Proven track record of building relationships, successfully operating in a matrixed environment, and being able to lead and influence without direct authority</li><li>Proven track record of developing strategic frameworks for vaguely defined business problems and ability to turn those frameworks into actionable projects/initiatives that drive meaningful results</li><li>Strong thought leadership including ability to quickly understand critical linkages and implications of program strategies on the business at large</li><li>Excellent program management, written, and organizational skills&nbsp;</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality&nbsp;</li><li>Experienced people leader, growth mindset focused, with ability to manage, develop and motivate a diverse team of colleagues</li><li>Experience in Strategic Planning, Program Management, Project Management, Consulting, and/or Process Transformation supporting a large cross-functional, change-management initiative that supports multiple domains&nbsp;</li><li>Demonstrated control mindset, with preference of previous experience in operational risk and compliance at a Bank</li><li>Knowledge of commercial payments industry &amp; economics advantageous</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director, Governance & Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The Control Management (CM) Risk ID team is seeking an experienced and driven leader to manage the strategic and programmatic oversight of our RCSA program.This role leads a dedicated team overseeing forecasting, capacity planning, pre-work, process mapping, and documentation for all RCSA RAU-related initiatives. You’ll serve as a key partner to stakeholders, driving the success of one of the company’s most critical operational risk initiatives.This is an outstanding opportunity to work at the intersection of strategic planning, operational excellence, and risk management — shaping the way GCS approaches RCSA program governance.<h4>Key Responsibilities:</h4><ul><li>Lead the development of business unit-level approval processes for RCSA Program Management, with a focus on strategic timelines and deliverables.</li><li>Oversee the creation and ongoing refinement of process maps, RAU procedures, and policies to support the RCSA transition.</li><li>Drive root cause analyses for recurring issues within GCS and support effective remediation to reduce future risks.</li><li>Track progress, validate the effectiveness of resolutions, and provide timely status updates to key stakeholders.</li><li>Develop and maintain accurate forecasting for GCS CM Risk ID personnel and resources to ensure adequate coverage for current and future RAUs</li><li>Implement and optimize team systems, tools, and procedures to maximize operational efficiency</li></ul><h4>Minimum Qualifications:</h4><ul><li>Proven experience in project management/coordination through to execution, with strong organizational skills and keen attention to detail</li><li>Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and assess risk scenarios</li><li>Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities and whilst accelerating program knowledge</li><li>Excellent written and verbal communication and relationship management skills to effectively partner with key program stakeholders to drive successful program delivery</li><li>Experience in preparing materials for senior stakeholders and committees</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality</li></ul><h4>Preferred Qualifications:</h4><ul><li>Familiarity working in a risk and control or regulatory environment and knowledge of commercial payments industry &amp; economics is a plus</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus</li></ul>ORMCMSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - RCSA Program Management

Job Title Social Needs Coordinator/UKHC Requisition Number RE52073 Working Title Food as Health Program Manager Department Name HB100:Beyond Blue-UKHC Work Location Lexington, Ky Grade Level 11 Salary Range $54,080-95,056/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 4 yrs Required License/Registration/Certification None Physical Requirements Lifting 10 lbs, sitting for periods of time, standing and walking, and some traveling. Shift Monday – Friday 8:00 am – 5:00 pm with occasional night and weekend work required. Occasional overnight travel may also be required. Job Summary Social Needs Coordinator will oversee the day to day operations of screening, referral, enrollment, and engagement of all participants receiving the food is medicine program across Kentucky. This position will maintain the RedCap system for enrollment, maintain the database, and oversee the text Mosio help line for those receiving these services. Connect patient enrollment with Billing and Claims personnel for submission of claims as a potential for billing. Monitoring screening, referral, enrollment, and engagement daily operations, including reporting key metrics to partners and state as required. Maintaining relationships with program-level staff from key partners, including healthcare, insurance, state agencies, and food providers, including training on the Alliance’s process. Managing referral coordinators, including training, performance evaluations, and providing support with enrollment activities. Contributing to strategic planning by sharing learnings from day-to-day operations with the Director. Communicating the Alliance’s work to internal and external stakeholders as needed. There is an internal candidate being considered. Skills / Knowledge / Abilities Experience with RedCap, Epic or other EMR, MS Windows, Excel Does this position have supervisory responsibilities? Yes Preferred Education/Experience MSW, MPH, or MS in related field Deadline to Apply 10/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Social Needs Coordinator/UKHC

Job Title Periop Operational Coordinator/UKHC Requisition Number NR12782 Working Title Operational Coordinator/Endoscopy Department Name H6200:Diagnostic Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift 3 12-hour shifts with some required call Job Summary This position has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Critical thinking skills Does this position have supervisory responsibilities? No Preferred Education/Experience BSN Deadline to Apply 10/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Periop Operational Coordinator/UKHC

Job Title Accounting Coordinator Associate Requisition Number RE51758 Working Title Payroll Analyst Department Name 3A400:Payroll Services Work Location Lexington, KY Grade Level 43 Salary Range $19.18-30.68/hour Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 2 yrs Required License/Registration/Certification None Physical Requirements Sitting for long periods of time. Shift Monday – Friday 8:30am – 5:00pm Job Summary Payroll Services’ supports the University community in producing accurate and timely employee compensation payments in compliance with Federal, State and University regulations while providing exceptional customer service to meet the payroll needs of our students, faculty and staff. This position requires someone who is skilled in their attention to detail, a strong work ethic, organizational skills, the ability to meet the established deadlines and providing exceptional customer service. Duties for this position include: <ul><li>evaluation, calculation and entry of tax documents, direct deposit information and Court Ordered deductions to ensure data integrity and timely processing of biweekly and monthly payrolls</li><li>assist and provide direction to University departments and employees on all aspects of payroll regarding SAP data processing and payroll functionality while adhering to all University, Federal, State, and Local government regulations</li><li>validation of W2 and 1042S information for all University employees</li><li>maintenance of Nonresident Alien documentation, ensuring proper taxation and compliance with IRS regulations.</li></ul> Skills / Knowledge / Abilities SAP, Word, Excel, Strong Communication, Attention to Detail Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 11/09/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Accounting Coordinator Associate

Job Title Food as Health Coordinator/UKHC Requisition Number RE52071 Working Title Food as Health Coordinator Department Name HB100:Beyond Blue-UKHC Work Location Lexington, Ky Grade Level 08 Salary Range $19.00-30.09/hour Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 2 yrs Required License/Registration/Certification None Physical Requirements Sitting, working on computers and talking on phone for extended periods of time, occasional lifting of 10 lbs Shift Monday – Friday 8:00am – 4:30pm Job Summary The Food as Health Program Coordinator supports UK HealthCare’s efforts to address food insecurity and improve patient outcomes by coordinating the daily operations of the Food as Health initiative. This role ensures that patients identified through screening and referral processes are enrolled into the appropriate food resources. The Coordinator serves as a liaison between clinical teams, community organizations, and nutrition services, facilitating referrals, maintaining accurate data, providing day-to-day case management of enrolled members, and ensuring program activities align with UKHC’s mission to promote health and wellness. While the position collaborates across departments to support program improvement, emphasis is placed on coordinating and implementing established workflows rather than developing program strategy or supervising staff. There is an internal candidate being considered. Skills / Knowledge / Abilities •Knowledge of healthcare operations and referral workflows •Strong organizational, communication, and interpersonal skills •Ability to work collaboratively with diverse populations and multidisciplinary teams •Experience using data management systems and Microsoft Office Suite •Familiarity with HIPAA and patient confidentiality standards Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s degree in nutrition, public health, health promotion, community health, or a related field. Preferred MSW, MPH, or MS in related field with 1 year experience. At least two (2) years of experience coordinating programs in a healthcare, public health, or community setting. Experience supporting initiatives focused on social determinants of health or food insecurity is preferred. Deadline to Apply 10/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

960 Project Management / Professional Services Jobs