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<p><strong>Join the Clean Energy Revolution</strong></p><p>Become a <strong>Resource Management Business Planning, Senior Specialist</strong> at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll focus on forecasting and supporting the workforce planning portfolio within the call center, performing risk assessments, and conducting performance and trend analysis. Additionally, you’ll provide project support, develop, and analyze strategic plans to ensure alignment with organizational goals and objectives. As a <strong>Resource Management Business Planning, Senior Specialist</strong>, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><h4><b>Responsibilities</b></h4><ul><li>Participate in capacity planning activities to assess future resource demands; assist in analyzing historical data and growth projections to anticipate resource needs</li><li>Participates in discussions to resolve conflicts related to resource allocation; support stakeholders in negotiating compromises and finding equitable solutions</li><li>Analyze resource utilization data to identify patterns and inefficiencies</li><li>Assist in identifying and managing risks related to resource availability and allocation; assists in the development of contingency plans to address potential resource constraints</li><li>Collaborate with stakeholders to gather resource requirements and provide updates on resource allocation; engage stakeholders in resource planning discussions and communicate resource-related decisions</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity</li></ul><h4><b>Minimum Qualifications</b></h4><ul><li>Five or more years of experience performing resource management and/or business planning.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Three or more years of experience with strategic resource allocation and optimization.</li><li>Two or more years of experience collaborating with stakeholders and developing resource plans.</li><li>Two or more years of experience monitoring and tracking resource utilization.</li><li>Three or more years of experience analyzing resource utilization data for improvements and recommendations.</li><li>Two or more years of experience identifying and managing resource-related risks.</li><li>Three or more years of experience and advanced use of Microsoft Excel, Microsoft Access database, Power BI, and/or any workforce-related software.</li></ul><p><strong>Additional Information</strong></p><ul><li>This position’s work mode is&nbsp;<strong>hybrid.&nbsp;</strong>The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li></ul><ul><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li></ul><p><strong>About Southern California Edison</strong></p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

Southern California Edison

Resource Management Business Planning, Senior Specialist

<h3>Job Description:</h3><p><strong><strong><strong><strong>Financial Services Representative </strong></strong></strong></strong></p><p>Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.</p><p><strong><strong><strong><strong>What to expect…</strong></strong></strong></strong></p><p>In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.</p><ul><li><p><strong>Obtain Licenses: </strong>Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</p></li><li><p><strong>Build and Solidify Skills: </strong> You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</p></li><li><p><strong>Discover Success:</strong> You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</p></li></ul><p><strong><strong><strong><strong>Advantages of our career development experience…</strong></strong></strong></strong></p><ul><li><p><strong>You are supported.</strong> We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</p></li><li><p><strong>You are celebrated</strong>. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</p></li><li><p><strong>You are growing.</strong> From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</p></li><li><p><strong>You get variety.</strong> You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</p></li></ul><p><strong><strong><strong><strong>The expertise we’re looking for…</strong></strong></strong></strong></p><ul><li><p>High energy and enthusiasm with a natural passion for helping people</p></li><li><p>Flexibility and self-motivation</p></li><li><p>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</p></li></ul><p><strong><strong><strong><strong>The Skills You Br</strong></strong></strong><strong><strong><strong>ing</strong></strong></strong></strong></p><ul><li><p>Eagerness to learn and build a career in financial services</p></li><li><p>Ability to deliver an outstanding customer experience</p></li><li><p>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</p></li><li><p>Coachability, collaboration and curiosity will fuel your success</p></li></ul><p><strong><strong><strong><strong>Our Investments in You</strong></strong></strong></strong></p><p>Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.</p><p>Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA</p>The base salary range for this position is $45,000 - $70,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p><br>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Fidelity Investments

Financial Services Representative - Brea, CA

<p><b>Salary Range:&nbsp;&nbsp;<b><b><b><b>$88,854.00</b></b></b></b>&nbsp;(Min.) -&nbsp;<b><b><b><b>$115,509.00</b></b></b></b>&nbsp;(Mid.) -&nbsp;<b><b><b><b>$142,166.00</b></b></b></b>&nbsp;(Max.)</b></p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p><br>The Care Management Specialist II utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines.</p><p>Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases, which are those with the severest acuities or care needs and requiring the highest clinical skills and judgement. &nbsp;Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner.&nbsp;</p><p>Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit: Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team. Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines. Uses claims processing and care management software to look up member information, document contacts, and track member progress.&nbsp;</p><h4>Duties</h4><p>Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs.</p><p>Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives; reviewing member claims histories and identifies intervention opportunities through the professional standards of practice; contacting and interviewing members to conduct a baseline assessment, assess self-care ability, assess knowledge and adherence deficits; conducting comprehensive clinical assessments as indicated; developing a member centric plan of care. Maintains assigned care management caseload for with a focus on the most complex, highest-risk members particularly those with advanced chronic conditions, co-occurring mental and/or substance abuse and complex social issues (e.g. homelessness, domestic violence).&nbsp; </p><p>Collaborates with primary care physician and other treating professionals as appropriate. Authorizes initiation of care management services and specialized program services for members and specific populations, and develops interventions designed to meet member or population desired outcomes. Provides comprehensive education and resources to members about accessing services, in-network use, national guidelines for care, community resources, and self-management skills and strategies.</p><p>Employs engagement techniques to build relationships with members and their authorized representatives. Encourages participants to participate in their health care decisions and assists member with researching treatment options in order to communicate effectively with providers and to make informed decisions.</p><h4>Notifies Care Coordinators and CHWs of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines.</h4><h4>Performs field assessment and care coordination functions in community settings with members, such as at the L.A. Care Community Resource Centers, medical clinics, and member homes.</h4><h4>Duties Continued</h4><h4>Meets and assesses members at L.A. Care Community Resource Centers, as needed.</h4><h4>Provides effective care management for Individualized Care Plan summary and interventions during the Interdisciplinary Care Team meetings based on department guidelines.</h4><h4>Facilitates appropriate use of resources and coordinates necessary services to improve health status and impact the cost of care. Identifies member needs for and refers to appropriate internal and external programs, as appropriate.</h4><h4>Encourages member and family empowerment through education and use of reliable resources.</h4><h4>Monitors and evaluates member progress: evaluates member response to interventions and refines action plan to produce desired outcomes. Identifies complex care management issues and discusses possible solutions with management. Assesses effectiveness of care plan’s goals and interventions on a regular basis.</h4><h4>Uses claims and care management software to document interactions and interventions with members, vendors, and providers. Maintains case information in the member's clinical records to promote care coordination. </h4><h4>Provides ongoing direction and support to internal customers regarding Care Management programs, processes, and benefit coverage.</h4><h4>Responsible for staying current with best practices, identifying areas for personal growth opportunities and works with management to develop a plan for obtaining the necessary training.</h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Associate's Degree in Nursing for Registered NursesMaster's Degree in Social Work for Licensed Clinical Social Workers<h4>Education Preferred</h4>Bachelor's Degree in Nursing for Registered Nurses<h4>Experience</h4><p><br><strong>Required:</strong><br>Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments. &nbsp;</p><p>Experience providing care management with complex/catastrophic conditions.</p><h4>Skills</h4><p><br><b>Required:</b><br>Current knowledge of clinical standards of care and disease processes.</p><p>Critical thinking skill.&nbsp;</p><p>Excellent customer service skills.</p><p>Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions.</p><p>Ability to triage immediate member health and safety risks.</p><p>Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping.</p><p>Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders. &nbsp;</p><p>Ability to use a personal computer, and knowledge of medical information systems.</p><p>Knowledge of and ability to comply with HIPAA compliance.</p><p>Ability to interview, assess and coordinate care. Ability to prioritize caseload.</p><p>Knowledge of community resources.</p><p>Knowledge of Medi-Cal and Medicare regulations.</p><p>Ability to work as a part of a diverse team and gain consensus and resolution of problems.</p><p><b>Preferred:</b><br>Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.</p><h4>Licenses/Certifications Required</h4>Registered Nurse (RN);current and unrestricted California License OR Licensed Clinical Social Worker; current and unrestricted California License.<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)Accredited Case Manager (ACM) CertificationCase Management Nurse – Board Certified (CMGT-BC)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Required:&nbsp;</b><br>Travel to offsite locations for work.</p><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>This position is a limited duration position. The term of this position is a minimum one year and maximum of two years from the start date unless terminated earlier by either party. Limited duration positions are full-time positions and are eligible to receive full benefits.</p><p><br><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Call Center, Nursing, Registered Nurse, Social Worker, Travel Nurse, Customer Service, Healthcare, Service                                                    </p>

L.A. Care Health Plan

Care Management Specialist II, D-SNP Team (12 month Assignment)

<p><b>Salary Range:&nbsp;</b>&nbsp;$60,778.00&nbsp;(Min.) -&nbsp;$75,950.00&nbsp;(Mid.) -&nbsp;$91,166.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Utilization Management (UM) Quality Reporting and Auditing Specialist I is responsible for dynamically working with the quality team and UM Leadership to support and ensure effective implementation of reporting and auditing work plans and projects on behalf of L.A. Care’s Utilization Management Quality Program by working collaboratively and independently on components of reporting and auditing projects as assigned.</p><h4>Duties</h4><p>Ensures successful completion of assigned quality projects related to reporting, auditing, preparation and execution of external and internal audits while working with UM department to support quality projects including improvement and auditing and monitoring functions. </p><p>Completes projects related to the UM departments Quality and Compliance/Regulatory/Accreditation projects and cross functional departments and teams. </p><p>Supports the UM department with routine reporting and auditing/quality activities and work plans especially related to quality, reporting, regulations, accreditation and compliance.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><p>Manages administrative activities related to reporting, compliance, and quality projects in the UM department. </p><p>Plans and organizes collaboratively and cross departmental meetings to problem solve, document issues and validate activities or reports. </p><p>In collaboration with leadership and trainers, provides education to staff based on results of audit findings, including but not limited to assisting with updating job aids and demonstration of compliant processes in group or individual meetings.</p><p>Applies knowledge of federal and state requirements/standards to ensure compliance for reporting and auditing.</p><h4>Performs other duties as assigned.</h4><h4>Duties Continued</h4><h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree in Business Administration or Related Field<h4>Experience</h4><p><b>Required:</b></p><p>At least 2 years of experience in a healthcare quality or quality/compliance role. </p><p>Experience navigating a EMR/ system. </p><p>Experience in using analytical skills related to reporting and data processing.</p><h4>Skills</h4><p><b>Required:</b><br>Ability to work under pressure with multiple deadlines.&nbsp;</p><p>Excellent verbal and written communication skills. &nbsp;</p><p>Ability to develop reports and documents on an as-needed basis.&nbsp;</p><p>Strong Microsoft Excel knowledge and skills</p><p>Knowledge of location of federal and state requirements and standards especially related to reporting and auditing.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Audit, Finance                                                    </p>

Utilization Management Quality Reporting and Auditing Specialist I

<h3>Job Description:</h3><h3>Financial Consultant</h3><p>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.</p><h3>The Purpose of Your Role</h3><p>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.</p><h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3><p>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</p><h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul>The base salary range for this position is $60,000 - $75,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p><br>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><h3>Certifications:</h3>Certified Financial Planner ® / CFP-® - Issuing Authority, Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Financial Consultant - Woodland Hills, CA

<p>At West Coast University, we share a<em> passion for students and transforming healthcare education!</em> As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.</p><p><strong>You will make an impact by:&nbsp;</strong></p><ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul><p><strong>Your Experience Includes:</strong></p><ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul><p><strong>Education:</strong></p><ul><li>High School Graduate or equivalent required.</li></ul>

American Career College

Call Center Representative, Full Time

<p><strong>Join the Clean Energy Revolution</strong></p><p>Become a <strong>Management Data Analysis Advisor </strong>at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll support strategic decision making by collecting, transforming, and analyzing data to optimize resource planning and operational performance. This role bridges business and technical teams ensuring data accuracy, actionable insights, and efficient reporting. It combines strong analytical and problem-solving skills with clear communication to help leadership and cross-functional partners translate data trends into informed business strategies and process improvements.&nbsp; As a <strong>Management Data Analysis Advisor</strong>, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><h4><b>Responsibilities</b></h4><ul><li>Participates in the design, development and maintenance of our business intelligence infrastructure, enhancing our analytics ecosystem to support key decision-making processes</li><li>Partners with different business units to understand their data needs, driving the implementation of data solutions that meet strategic objectives</li><li>Designs advanced predictive models using statistical and data mining methods to create scalable solutions for real business problems</li><li>Identifies and prototypes industry best practices for emerging analytical tools</li><li>Conducts detailed data analysis on complex data used across businesses to evaluate performance and to synthesize findings into key insights for partner team's decision making</li><li>Builds and executes tools to monitor and report on data quality</li><li>Drives the delivery of complex analytics projects in terms of the design, development, project management and deployment with related functions</li><li>Delivers the assessment of new solutions, features and processes to inform whether to double down, pivot, or eliminate the feature or process</li><li>Builds well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers</li><li>Maintains and sustains positives relationship with other data and analytics-focused teams to leverage ongoing initiatives and capabilities, or hand-over data models developed during programs</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4><b>Minimum Qualifications</b></h4><ul><li>Seven or more years of experience working with data visualization tools such as Power BI, Tableau, Power Apps, SAS or similar.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Bachelor's degree or higher in Business Analytics, Data Science, Business, or technical discipline, or an equivalent combination of education, training, and experience</li><li>7+ years of experience in data analysis, root cause analysis, and normalizing data</li><li>5+ years of experience in database design and administration</li><li>Experience extracting, transforming, and loading data from multiple sources</li><li>Experience with programming languages in Python, HTML, SQL and/or JSON</li><li>Proficient in Microsoft SharePoint, Power BI, Access, and/or Excel</li><li>Strong written, verbal, and interpersonal communication skills</li></ul><p><strong>Additional Information</strong></p><ul><li>The position’s work mode is&nbsp;<strong>remote</strong>. Employee is able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;(External Posting only)</li></ul><p><strong>About Southern California Edison</strong></p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

Management Data Analysis Advisor

<p>At West Coast University, we share a<em> passion for students and transforming healthcare education!</em> As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.</p><p><strong>You will make an impact by:&nbsp;</strong></p><ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul><p><strong>Your Experience Includes:</strong></p><ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul><p><strong>Education:</strong></p><ul><li>High School Graduate or equivalent required.</li></ul><p><strong>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.</strong></p><p>At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.</p><p><em>West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.</em></p>

West Coast University

<p><b>Salary Range:&nbsp;&nbsp;<b><b><b><b>$55,245.00</b></b></b></b>&nbsp;(Min.) -&nbsp;<b><b><b><b>$69,045.00</b></b></b></b>&nbsp;(Mid.) -&nbsp;<b><b><b><b>$82,867.00</b></b></b></b>&nbsp;(Max.)</b></p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Care Management Community Health Worker II (CHW) is part of the care management team and is responsible for promoting members’ optimal health and well-being through active engagement and helping them navigate and access health services. The CHW supports providers and the care management team through an integrated approach to care management and community outreach. Through 1:1 in-home visits as well as group education and support, the CHW helps identify members’ barriers to care and their preferences, provides education and mentoring, connects them to resources, and advocates for the individual. &nbsp;</p><h4>Duties</h4><p><b>Cultural Mediation Among Individuals, Communities, and Health and Social Service Systems</b>: Educating individuals and communities about how to use health and social service systems (including understanding how systems operate).&nbsp; Educating systems about community perspectives and cultural norms. Building health literacy and cross-cultural communication. (10%)</p><p><b>Providing Culturally Appropriate Health Education and Information</b>: Conducting health promotion and disease prevention education in a manner that matches linguistic and cultural needs of members. Providing necessary information to understand and prevent diseases and to help members manage health conditions (including chronic disease). (10%)</p><p><b>Care Coordination, Case Management, and System Navigation</b>: Participating in care coordination and case management. Making referrals and providing follow-up. Coordinating transportation to services and helping address barriers to services. Documenting and tracking individual and population level data. Informing people and systems about community assets and challenges. (20%)</p><p><b>Providing Coaching and Social Support</b>: Providing individual support and coaching. Motivating and encouraging people to obtain care and other services. Supporting self-management of disease prevention and management of health conditions (including chronic disease). Planning and/or leading support and health education groups. (15%)</p><p><b>Advocating for Individuals and Communities</b>: Advocating for the needs and perspectives of communities. Connecting to resources and advocating for basic needs (e.g. food and housing). Conducting policy advocacy for their communities. (10%)</p><p><b>Building Individual and Community Capacity</b>: Building individual capacity. Building community capacity. Training and building individual capacity with peers and among CHW groups. (5%)</p><h4><b>Implementing Individual and Community Assessments</b>: Participating in design, implementation, and interpretation of individual-level assessments (e.g. Health Risk Assessments, medication reviews, home environmental and safety assessment). Participating in design, implementation, and interpretation of community-level assessments (e.g. windshield survey of community assets and challenges, community asset mapping). (10%)</h4><h4>Duties Continued</h4><h4><b>Conducting Outreach</b>: Case-finding/recruitment of individuals, families, and community groups to services and systems. Follow up on health and social service encounters with individuals, families, and community groups. Home visiting to provide education, assessment, and social support. Presenting at local agencies and community events. (5%)</h4><h4>Attending regular staff meetings, on-site monthly trainings and other meetings as requested.&nbsp; Managing assigned caseload. (5%)</h4><h4>Perform other duties as assigned. (10%)</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4><h4>Experience</h4><p><b>Required:</b></p><p>At least 1 year of experience as a health navigator, peer support worker, outreach work, or promotora or working in a community setting and providing health education for chronic conditions, or equivalent.</p><h4>Skills</h4><p><b>Required:</b></p><p>Knowledge of community resources in area of residence.</p><p>Comfortable working with diverse populations.</p><p>Exceptional ability to connect and engage with people.</p><p>Ability to work in various environments including 1:1 in member’s homes, clinical settings, and/ or shelters.</p><p>Excellent verbal and written communication skills.</p><p>Detail oriented, organized and possess time management skills.</p><p>Basic computer skills.</p><p><b>Preferred:</b><br>Motivational interviewing is desirable.</p><p>"Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese ".</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Mental Health First Aide Certification<h4>Required Training</h4><p><b>Preferred:</b><br>Successful completion of a Community Health Worker formal training program from a college or other education institution.</p><p><br>Training in health education for chronic diseases, motivational interviewing is desirable.</p><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><br><b>Required:</b><br>Travel to offsite locations for work.</p><p>Able to work flexible job hours.</p><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>This position is a limited duration position. The term of this position is a minimum one year and maximum of two years from the start date unless terminated earlier by either party. Limited duration positions are full-time positions and are eligible to receive full benefits.</p><p><br><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Public Health, Counseling, Medical, Healthcare                                                    </p>

Care Management Community Health Worker II (12 Month Contract)

<p><strong>Join the Clean Energy Revolution</strong></p><p>Become an <strong>Outage Management System (OMS) Advisor</strong> at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide in-depth technical subject-matter expertise for critical outage management project work defining the future of Grid Management.&nbsp; Strong technical leadership and guidance will ensure our team’s success.&nbsp; Your technical expertise will help ensure our team’s success by supporting the operations and maintenance of the existing OMS system.&nbsp; You will also leverage your skills and experience to solve technical challenges with our next generation outage and grid solutions.&nbsp; As part of the IT team that brings these core capabilities to our T&amp;D organization, you make a true difference in the planning, delivery, and operational support of our key outage management technologies.</p><p>SCE’s OMS provides critical planned and unplanned outage information to our Transmission &amp; Distribution Organization as well as our Customer Service Organization. The system allows identification and management of outages from initial incidents through restoration and feeds analytical data to several outage-related systems.</p><p>As an <strong>Outage Management System (OMS) Advisor</strong>, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;</p><h4><b>Responsibilities</b></h4><ul><li>Manages the reliable, safe, and compliant operation and maintenance of the grid application system, and implements grid modernization capital and expense programs</li><li>Develops and manages energy efficiency projects, integrating advanced technologies and renewable energy sources to reduce energy consumption</li><li>Develops and implements tools, processes and procedures that enhance system reliability and organizational efficiencies</li><li>Collaborates with cross-functional teams to promote energy-saving practices and ensure effective energy management throughout the organization</li><li>Identifies, implements, and maintains key performance and process metrics to evaluate the efficiency and effectiveness of processes, procedures and applications</li><li>Designs, develops and maintains plans related to data integrity, system reliability, and consistency</li><li>Oversees software development and maintenance support for the grid applications as they relate to the operation and control of the electrical grid</li><li>Designs, administers and monitors grid application software configurations</li><li>Facilitates grid application vendor software enhancements and leverages product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions</li><li>Develops group performance expectations and goals that align with line of business and Company goals</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4><b>Minimum Qualifications</b></h4><ul><li>Seven or more years of experience in designing, building, implementing, maintaining, and supporting complex Utility, Realtime or Enterprise systems&nbsp; - OR - Seven or more years of experience as a user of a Utility grid application</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Seven or more years of experience with Transmission and Distribution networks, SCADA and control systems.</li><li>Seven or more years of experience working with and/or supporting an electric utility Outage Management System.</li><li>Have proficient analytical skills to troubleshoot complex problems related to real-time systems.</li><li>Experience creating and executing shell script and/or Python.</li><li>Experience with SQL queries and reporting tools and platforms.</li><li>Experience performing data analysis and development of business reporting.</li><li>Strong coordination and communication skills to support working with cross-functional teams and vendors to achieve success in project activities.</li><li>Five or more years of experience with Kubernetes and Jenkins.</li><li>Experience with SAP ISU.</li></ul><p><strong>Additional Information</strong></p><ul><li>This position’s work mode is&nbsp;<strong>hybrid.&nbsp;</strong>The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li><strong>This position includes providing phone and occasional on-site technical support related to troubleshooting and resolving moderate to highly complex system issues.&nbsp; OMS is supported 24/7, 365 through after-hours on-call that this position will participate in through weekly rotation.</strong></li><li>The primary work location for this position is <strong>Santa Ana, CA.</strong>&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at an alternate work location.</li><li>Position will require up to&nbsp;<strong>5%</strong>&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.</li><li>Relocation does not apply to this position.</li></ul><p><strong>About Southern California Edison</strong></p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

30 Project Management / Professional Services Jobs in Brea, CA, USA