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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Seeking an Associate – Portfolio Management within our Global Infrastructure - Distributed Infrastructure &amp; Data Services organization. You will support tracking and reporting on the portfolio health and ensure that the portfolio data is accurately maintained and aligned with financial and resource targets.You will build relationships and work across multiple hosting channels to track cost and provide financial reporting that assists leadership in decision making.&nbsp;Influence and collaborate with Technology Partners and Directors to identify areas of opportunity and risk to our budgets and programs.Responsibilities:<ul><li>Utilizes reporting tools to monitor and track portfolio performance against cost, budget and forecast, ensuring accurate and timely reporting that supports decision-making processes</li><li>Supports IT labor contractor resource onboarding, offboarding and changes across the organization</li><li>Works alongside the Finance organization to perform monthly financial tasks (accruals/reclasses, etc.), reconciles costs and manages the risks and opportunities to deliver to plan</li><li>Assist with the compilation of portfolio-level status reporting</li><li>Works across Infrastructure teams to ensure proper financial reporting</li><li>Contributes to the reconciliation of portfolio funding and forecasts to ensure financial accuracy, identifying and addressing any discrepancies to maintain budget alignment</li><li>Provides administrative support to portfolio management resources for system updates and maintenance, ensuring data consistency and reliability</li></ul>Qualifications:<ul><li>Up to two years of experience with portfolio financials, reporting and/or data analytics</li><li>Possess relationship building and strong communication skills</li><li>Requires financial acumen in terms of supporting the organizational financial operating principles</li><li>Ability to handle ambiguity, multiple tasks, shifting priorities and set schedule to meet deliverables</li><li>Ability to work independently and collaboratively as a member of a team</li><li>Shows a genuine personal dedication to successfully completing all projects with an ability to learn rapidly and adapt quickly to changing situations</li><li>Requires advanced Excel skills and working knowledge of PowerPoint and Word</li><li>Typically possesses Bachelor’s degree in Business Administration, Finance, Information Technology, Business, Finance, or other related field (or has the equivalent work experience), advanced degrees a plus</li><li>Knowledge of financial management tools and principles, Data Analytics and Financial Modeling</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Associate-Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Senior Product Manager at American Express drives innovation in Enterprise Metadata Management Platforms, owning vision, roadmap, enabling secure, scalable, and compliant data ecosystems. We leverage cutting-edge technology, including AI-driven solutions, to manage metadata across diverse data landscapes, ensuring robust data management, governance, lineage tracking, and quality controls that power data-driven decision-making. We are seeking an experienced Product Leader to drive the evolution of our Enterprise Data Governance and Metadata Management capabilities, with a focus on translating governance policy into scalable, automated product solutions. This role bridges the gap between stakeholders and Products, ensuring our tools and processes support enterprise-wide data trust, quality, and compliance.Primary Responsibilities:<ul><li>Define and execute the product strategy for Data Governance and Management capabilities, ensuring alignment with enterprise data policy, stewardship, and compliance frameworks.</li><li>Translate governance and policy standards (e.g., DCAM, DAMA, DMBOK) into product features and automated controls across metadata, lineage, and data quality platforms.</li><li>Partner closely with business stakeholders — Enterprise Data Office, Business Unit Data Office, Enterprise Architecture, and Compliance — to align data ownership, accountability, and value realization.</li><li>Collaborate with technology teams (ATLAS, MANTA, AI/ML) to ensure governance capabilities are implemented, scalable, and measurable.</li><li>Drive adoption and maturity of governance capabilities by developing clear use cases, metrics, and training plans that connect governance policy to business outcomes.</li><li>Represent the voice of stakeholders — data stewards, data custodians, executives and domain owners — ensuring that data controls are effective and frictionless.</li><li>Influence enterprise data culture by promoting accountability, transparency, and data literacy through well-designed governance capabilities.</li></ul>Qualifications:<ul><li>8+ years of experience in Product Management, Data Governance, or Data Strategy roles within complex enterprise environments.</li><li>Deep understanding of data governance and management frameworks (DCAM, DAMA, DMBOK) and how to operationalize them.</li><li>Strong ability to bridge business and technical perspectives — translating governance needs into system-level requirements.</li><li>Familiarity with metadata management, data lineage, and catalog tools (e.g., Data Hub, Open Metadata, MANTA, Collibra, Alation).</li><li>Proven experience collaborating with data stewards, compliance, and enterprise data offices to deliver measurable outcomes.</li><li>Excellent communication and stakeholder management skills, with the ability to influence technology and business functions.</li><li>Bachelor’s or Master’s degree in information systems, Data Management, Business, or a related field.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Product Manager – Enterprise Data Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications:<ul><li>1 year experience in tourism, travel, or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: 18850 N 56th Street, Phoenix, AZ 85054</li></ul>Salary Range: $20.00 to $33.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Travel Consultant - Global Travel & Lifestyle Services - Phoenix, AZ

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are seeking a highly motivated and experienced Vice President of IT Asset and ITSM Platform Management to lead our organization's efforts in maturing and optimizing platform management while transforming asset management. Identity is the perimeter of the enterprise, and knowing the identity of both persons and non-persons is essential component in establishing strong security control. Asset management includes, but is not limited to hardware, software, applications, deployment units, cloud, network and IoT.The successful candidate will have extensive experience in leading diverse teams across the globe, improving financial posture, exceeding regulatory expectations, and improving customer experience throughout asset identity lifecycle. The successful candidate will have demonstrable experience in leading the architecture, engineering, integration, and operations of enterprise scale platforms servicing the organization. The candidate will also have extensive experience managing data, maintaining high levels of data quality assurance, and using data to drive action, monitor and measure outcomes. The desired candidate will lead with enterprise first thinking and make collaboration essential across Technology Risk and Information Security, Global Infrastructure, Site Reliability Engineering, Digital Workplace, Colleague Experience Group, Finance and Business teams. The successful candidate will have a proven track record of leveraging emerging technologies to achieve rapid and transformational business results securely.Responsibilities:<ul><li>Advance the implementation of IT asset management strategy that will co-create value for the business and align with the overall technology and security strategy of the organization.</li><li>Continue to innovate and mature the IT asset management program to track and manage organization’s hardware, software, applications including deployment units, corporate owned devices, cloud and IoT assets throughout their lifecycle from onboarding, maintenance to disposal.</li><li>Ensure security controls are in place for IT asset management processes, including asset identity inventory management, protections against unauthorized software, license/contract adherence, end of life, end of support, and disposal.</li><li>Lead the architecture, engineering, and operations of the ITSM platform, servicing the needs of asset owners for incidents, problem, change, providing the platform to correlate assets to customer journeys. Deliver Security Operations workflows to manage security incident response and vulnerability response, co-deliver integrated risk management including enablement of Gen AI capabilities to further improve customer experience and drive efficiencies.</li><li>Maximize the ROI in the ITSM platform by providing its many products to its many customers who are often process and control owners. Enable asset owners to make inform decisions relative to security, operations and financial management</li><li>Apply design thinking to understand customer needs to deliver frictionless, customer centric solutions orchestrated with inline self-service consumption.</li><li>Democratize ITSM and asset management data to enable and inform other controls such as vulnerability management, availability, colleague experience.</li><li>Collaborate with Cyber Analytics to ensure symbiotic asset data management, reconciliation, and normalization processes.</li><li>Collaborate with TRIS risk reporting teams and capabilities to report, measure and monitor data that supports control operations, and ensures efficient risk reporting to various risk committees.</li><li>Develop the necessary policies, standards, controls, standard operating procedures, and metrics to support ITSM and ITAM processes and program objectives.</li><li>Ensure compliance with industry standards and exceed regulatory expectations.</li><li>Attract, retain, and develop a diverse and inclusive team of IT professionals responsible for the platform and asset management.</li></ul>Qualifications:<ul><li>Bachelor’s degree in computer science, Information Systems, or related field. Master's degree preferred.</li><li>Demonstrated ability in a combination of the following disciplines: identity and access management, asset management, large-scale enterprise platform architecture, engineering, operations, integrations, and data management, with a consistent track record of delivering customer centric solutions that are highly available and performant.</li><li>Proven success instantiating controls, providing evidence, and talking to auditors and regulators.</li><li>Able to communicate complex matters simply.</li><li>Proven track record of managing complex, corporate-wide initiatives to deliver quantifiable business impact.</li><li>Expertise in building a strong culture of innovation and transformation, while taking on increasingly greater levels of accountability .</li><li>Demonstrable experience in developing and implementing modern IAM or ITAM controls based on modern protocols and methods.</li><li>Strong knowledge of security principles and practices related to service, asset, and identity management.</li><li>Excellent leadership and management skills, with a demonstrable ability to lead and motivate multi-functional teams.</li><li>Good communication and interpersonal skills, with the ability to work effectively with all levels in the organization.</li><li>Relevant certifications such as ITIL, CAMP, CISSP, CCSP, or CIMP are preferred.</li><li>Public cloud expertise, in SaaS application management, cloud architecture, assets and security.</li></ul>Salary Range: $219,000.00 to $338,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP-Cybersecurity IT Asset Management and ITSM Platform

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Oversees team of Cybersecurity colleagues dedicated to data security, leading the daily operations of the data encryption and data security posture management programs. Provides strategic guidance to ensure high-quality, secure, scalable and integrated data security solutions and controls are implemented. Act as product owner of data security capabilities for encryption, discovery, classification and integration with the IT Asset Management.&nbsp;Key Responsibilities&nbsp;<ul><li>Determines the strategy, design and execution of the data security program, ensuring alignment with the company's technology, security, data risk management vision and goals</li><li>Collaborates and co-creates with data risk management, product and business teams to align data security technology initiatives with the business’ data management objectives</li><li>Lead the evaluation and adoption of emerging technologies such as advanced encryption and data discovery methods to deliver most secure and efficient solutions, &nbsp;to quickly enable the business</li><li>Leads the data security team to deliver multiple projects and author policies, standards, controls, procedures, metrics that manage data risk consistently and in accordance with regulatory expectations</li><li>Provides direct leadership and coaching to Data Encryption and Data Security Posture Management teams</li><li>Attracts and retains top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for professional development</li><li>Mentors the data security colleagues, enabling a culture of continuous learning, growth, and inclusivity for each colleagues through mentoring and feedback</li><li>Leads resource allocation, project timeline, and budget for projects, ensuring delivery in a complex and fast paced environment</li><li>Collaborates with senior leadership to develop and implement capabilities and processes to protect data, integrated with other enterprise technology and security solutions</li><li>Lead the prioritization of data security needs, making tough decisions to balance risk, cost and speed to enable the business</li><li>Collaborate with C-suite executives, translating critical data security information into insights that inform risk and investment decisions</li><li>Lead audit and regulatory response when data security and protection is examined</li><li>Leverage broad industry experience to gather and analyze external perspectives, utilize enterprise thinking to implement best practices</li><li>Represent the organization in external forums, engaging with data security teams at other companies to share information thoughtfully</li><li>Maintain awareness of geopolitical environments and emerging risks, synthesizing recommendations for the organization</li></ul>Work Experience<ul><li>Experience in large-scale cybersecurity design and implementation in a complex environment</li><li>Leadership experience within a Technology organization or product development company, with a strong emphasis on cybersecurity strategy and execution</li><li>Knowledge of multiple technology principles and practices</li><li>Experience in attracting, hiring, retaining, and leading top architectural talent, and building high-performing teams in competitive markets that are geographically dispersed</li><li>Experience in leading in a fast-paced, complex, and dynamic global environment</li><li>Experience in turning new technologies into business solutions, with a strong emphasis on cybersecurity innovation and scalability</li><li>Experience in strategic planning and execution of cybersecurity programs in the fintech industry</li></ul>Licenses and Certifications<ul><li>Certified Information Systems Security Professional (CISSP)</li><li>Certified Information Security Manager (CISM)</li><li>SANS Cybersecurity Leadership Trainings and Certifications</li><li>Certified Chief Information Security Officer (CISO)</li></ul>Skills<ul><li>Cyber Security</li><li>Data Management</li><li>Data Risk Management</li><li>Data Security Posture Management</li><li>Data Encryption</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in Computer Science, Information Systems, Cybersecurity Engineering, and/or comparable experience</li><li>Knowledge of Program Management</li><li>Knowledge of cybersecurity technologies, risk management, threat intelligence, and incident response</li></ul>Salary Range: $219,000.00 to $338,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP, Cybersecurity - Data Security Management

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a&nbsp;Quality Assurance (QA) Coordinator to join our growing team!As a QA Coordinator, in the healthcare industry, your primary responsibility will be to ensure delivery of high-quality services and products that meet the established standards and regulatory requirements. You will maintain quality systems, processes, and procedures. Your role will be crucial in promoting patient safety, regulatory compliance, and continuous improvement within the healthcare organization.Office Location:Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)Responsibilities and Duties:Responsibilities include, but are not limited to the following:Quality Management Systems:<ul><li>Follow our quality management systems, policies, and procedures to ensure compliance with regulatory standards, such as HIPAA, FDA, or other applicable regulations.</li><li>Monitor and assess the effectiveness of quality systems through audits, inspections, and performance metrics.</li><li>Identify areas for improvement and lead initiatives to enhance quality processes, workflows, and documentation.</li></ul>Compliance and Regulatory Affairs:<ul><li>Stay up to date with healthcare regulations and industry standards to ensure compliance within the organization.</li><li>Process compliance correction requests as needed. </li><li>Support regulatory inspections and audits by preparing necessary documentation and ensuring adherence to guidelines.</li></ul>Process Improvement and Risk Management:<ul><li>Identify process gaps, quality risks, and areas for improvement within healthcare operations.</li><li>Promote a culture of continuous improvement by driving quality initiatives and best practices across the organization.</li></ul>Training and Education:<ul><li>Works with our training team to develop and deliver training programs on quality assurance principles, regulatory compliance, and best practices to enhance staff knowledge and awareness.</li><li>Provide guidance and support to departments in implementing quality standards and processes.</li></ul>Collaboration and Communication:<ul><li>Communicate quality-related metrics, trends, and issues to senior management and relevant stakeholders.</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>Has worked at tango in a rotation, qualification or staffing role for a minimum of 1 year, preferred. </li><li>Strong knowledge of healthcare regulations, such as HIPAA, FDA, or other applicable standards.</li><li>Experience in developing and implementing quality management systems and processes.</li><li>Proficient in conducting audits, inspections, and root cause analysis.</li><li>Capable of following an issue through to its conclusion.</li><li>Is detail oriented and displays good organizational skills.</li><li>Detail-oriented with a commitment to accuracy and quality.</li><li>Capable of recognizing opportunities and communicating recommendations and solutions.</li><li>Must be able to work at a fast pace managing large amounts of responsibilities while maintaining attention to details.</li><li>Ability to convey a positive and professional image with all tango members.</li><li>Is customer service oriented with good oral and written communication skills.</li><li>Is self-directed, flexible, and cooperative.</li><li>Highly self-motivated and able to work with minimal supervision.</li><li>Must be able to assist other departments as needed, even departments where they may not be a Subject Matter Expert</li><li>Must be flexible and willing to work weekends and Holidays.</li><li>Must have reliable internet service or able to commute to the office.</li><li>Has basic computer knowledge and experience including Microsoft Word, Excel &amp; typing skills.</li><li>Must be able to sit at desk in front of computer for long periods of time. </li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Quality Assurance (QA) Coordinator (Remote)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are building a Risk Data Management platform in RPDS to be a centralized data for all real-time risk assessment across Credit and Fraud risks. This is an amazing opportunity to build next generation of data platform with tens of thousands of risk variables to enable risk assessment across multiple risk journeys including Point of Sale, Credit concern, Safekey, Authentication and more. This role is responsible to enable high-quality data in risk data management platform and making it available to risk and non-risk journeys with high availability and low latency. Job responsibilities include:&nbsp;<ul><li>Product Owner for Agile team delivering Data enablement to bring data from various System of records to Risk Data Management platform.</li><li>Product owners for making this data available to real-time risk journeys and non-risk journeys needing real-time risk data</li><li>Translate product roadmap into well-defined product requirements. Understand current and&nbsp;future needs for product enhancements by deep engagement and consultation with various business teams</li><li>Anticipate and address unhappy paths in the requirement and be proactive in defining control requirement early in the product development</li><li>&nbsp;Articulate product requirements to leaders to gain alignment on key product decisions</li><li>&nbsp;Collaborate with cross-function team of Product Managers, Solution architects, and Data Solution to develop and prioritize data requirements.</li><li>Work closely with the design and technology teams to develop, test, and deliver defined capabilities.</li><li>Provide sign-off on product delivery after thoroughly reviewing build and test demos. Be the owner for post-implementation product validation and fixes if any</li><li>Track delivery progress, manage dependencies and communicate outcomes to stakeholders</li><li>Participation in, and support of agile practices and ceremonies to reinforce agile development&nbsp;and incremental delivery</li><li>Continuous improve data enablement product management process and product quality</li></ul>Minimum Qualifications<ul><li>3-5 years’ experience in an agile Digital Product Manager/Owner role</li><li>Inquisitive mindset and first-principle thinking to clearly articulate problem statement and ability to create new solutions from scratch&nbsp;</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to build positive relationships, operate effectively within large cross-functional teams, and influence business partners to drive ground-breaking change</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Experience in building enterprise-grade data management platforms</li><li>Expertise in iterative development, Scaled Agile Framework, and handling a backlog of initiatives optimally</li><li>Knowledge of software programming and data management tools (e.g. SQL, Python, Message Driven Architecture/Design)</li><li>Bachelor's degree in STEM, mathematics, statistics, engineering, computer science, econometrics, or equivalent field of study</li></ul>Preferred Qualifications<ul><li>Experience in risk, payments or financial data product domains</li><li>Familiarity with data governance, compliance and regulatory requirements (PCI, fraud/risk, privacy)</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Risk Data Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Enterprise Data Office (EDO) is part of Enterprise Data Management &amp; Platforms (EDMP), a key component of our Enterprise Technology Services organization. We focus on delivering critical data-related initiatives that accelerate digital transformation at American Express, enhancing the overall customer experience, strengthening our data strategy and practices, and driving our continued growth.American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Senior Analyst to drive data program management.This role will support the management of the EDO program and project scopes and deliverables, lead stakeholder engagement, identify and mitigate risks, and address change impacts.Primary Responsibilities:<ul><li>Maintain project plans and track progress against key program milestones, risks, dependencies, and deliverables. Keep leadership-friendly minutes and track action items.</li><li>Strategically coordinate across the EDO program to identify dependencies and cross-functional opportunities that align with organizational objectives.</li><li>Skillfully engage with a diverse range of stakeholders across multiple business functions and organizational levels. This includes workstream leads, product owners, Business Unit Data Offices, regulatory relations, Internal Audit Group (IAG), Technology, and colleagues from critical support functions.</li><li>Establish key performance indicators (KPIs) for project success and monitor their achievement.</li><li>Proactively identify and communicate risks, scope changes, resourcing, and financial implications to senior management, as well as driving timely resolution of identified gaps.</li><li>Support the EDO Program &amp; Change Management team with IAG deliverables, external regulatory remediation efforts, enterprise-wide initiatives (i.e., Project Guardian, Enterprise PMO policy), and executive leadership presentations.</li></ul>Qualifications:<ul><li>Proven experience managing multiple, cross-functional programs and projects.</li><li>Strong track record of developing executive-friendly presentations, status reports, and program summaries for senior leadership.</li><li>Exceptional organizational skills, attention to detail, and ability to analyze information to identify discrepancies and recommend solutions.</li><li>Excellent communication skills, with an ability to synthesize key messages, prepare concise materials, and tailor subject matter appropriately for the audience.</li><li>Strong relationship skills with a passion for collaborating with internal and external partners, including leadership.</li><li>Proactive mindset with the ability to work well under pressure, quickly pivot to changing priorities, and passionately contribute to a dynamic environment.</li><li>Strong problem-solving and process improvement mindset.</li><li>Bachelor’s Degree and 2-4 years of relevant experience.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.Guardian

Sr. Program Analyst – Data Management Program

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are looking for an experienced Senior Manager of Digital Product Management ready to create and drive the data strategy of improving how Amex manages our customer’s critical data. This position reports to the Director of Data Strategy in the Commercial Data Office (CoDO). CoDO is a fast-paced entrepreneurial team tasked with improving existing systems and building new innovative data solutions for our customers, while adhering to regulations and data management best practices.&nbsp;With continuous changes in the regulatory and risk management environment the program this Senior Manager is joining is critical to delivering delightfully interconnected commercial product experiences.Your Primary Responsibilities may include:·Create the strategy, requirements and detailed roadmap for integrating the corporate &amp; business to business product experiences into the new customer legal entity profile data system of record.·Investigating, synthesizing and briefing the details of current customer experiences for providing profile data through acquisition and maintenance journeys.·Comparing and contrasting the nuances of customer experiences and data capture today, especially considering how the data lineages operate to power the current experiences.·Create data flows to visualize data lifecycle from customer input through to end use cases including, but not limited to anti-money laundering and know your customer screening.·Drive consensus to standardize terms and language related to legal entities and associates (i.e. roles, entity types, industry codes, etc.)·Responsible for creating product requirements and associated documentation to clearly communicate to delivery team partners.·Responsible for leading meetings with stakeholders and driving tangible actions with cross functional groups including product, compliance and legal partners.·Creating documentation for as built solution and training others on the new or changed capabilities.·Accountable to providing roadmap, status and risk items to program PMO partners.Minimum Qualifications·Experience effectively working in a matrix organization alongside multi-national and cross-functional teams·Proven track record of understanding business challenges and translating them into value-add and technically viable data products and solutions·Direct experience measuring and quantifying business value of projects, features or data quality improvements·Knowledge of the financial services industry and financial crimes regulations·Experience related to organizing data for high performing data platforms, sensitive data elements, structured and unstructured needs.·Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues and shareholders.·College degree in engineering, technology management, analytics or business or equivalent educationPreferred Qualifications:·Understanding and experience with the Amex Corporate and Business to Business products.·Experience working with technology architects and software development teams including an understanding of iterative development practices.·Experience querying databases and creating data models.·Experience with data risk management practices.Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.We are looking for an experienced Senior Associate of Digital Product Management ready to contribute to the success of the data strategy for improving how Amex manages our customer’s critical data. This position reports to the Director of Data Strategy in the Commercial Data Office (CoDO). CoDO is a fast-paced entrepreneurial team tasked with improving existing systems and building new innovative data solutions for our customers, while adhering to regulations and data management best practices.&nbsp;With continuous changes in the regulatory and risk management environment the program this Senior Associate is joining is a critical and strategic importance to Amex.Your Primary Responsibilities may include:·Contribute to the creation of the strategy, requirements and detailed roadmap for integrating the global commercial services product experiences into the new customer legal entity profile data system of record.·Investigate current state of data capture and data lineage of customer experience journeys which provide Amex with profile data of our customers.·Comparing and contrasting the nuances of customer experiences and data capture today, especially considering how the data lineages operate to power the current experiences.·Create requirements for standard data capture and data quality requirements across product experiences. Be able to articulate why standardization is important and facilitate refinement with product, compliance and legal partners.·Create data flows to visualize data lifecycle from customer through to end use cases including but not limited to anti-money laundering and know your customer screening.·Responsible for creating product requirements and associated documentation to clearly communicate to delivery team partners.·Creating documentation for a built solution and training others on the new or changed capabilities.·Accountable to providing roadmap, status and risk items to program PMO partners.Minimum Qualifications·Experience effectively working in a matrix organization alongside multi-national and cross-functional teams.·Direct experience querying data systems and investigating potential data anomalies.·Knowledge of the financial services industry and financial crimes regulations.·Experience related to organizing data for high performing data platforms, sensitive data elements, structured and unstructured needs.·Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues and shareholders.·College degree in engineering, technology management, analytics or business or equivalent education.Preferred qualifications:·Understanding and experience with the Amex Global Commercial Services products.·Experience working with technology architects and software development teams including an understanding of iterative development practices.·Experience with data risk management practices.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

21 Project Management / Professional Services Jobs in Chandler, AZ, USA