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American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Create features, user stories, and acceptance test criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined capabilities and rapidly iterate new solutions.Position requires a Master's degree in Computer Science, Engineering, Information Systems, Business Administration, or related field, and 2 years of experience leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 1 year of experience with each of the following: Product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; monitoring and improving systems for credit card or other financial products; presenting complex technical solutions to both technical and non-technical audiences; leading and influencing development partners in a cross-functional environment; and Agile rapid application development, HP Quality Center, MS Excel and SharePoint, MS Visio, Scrum methodologies, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location:&nbsp; Sunrise, FLSalary Range: $90,000.00 - $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

American Express

Senior Managers, Digital Product Management

American Express Company seeks Senior Managers, Risk Management to design and execute business strategies and risk management solutions, leveraging bureau commercial or consumer data.Drive the analysis of and analyze structured and unstructured data, and translate data using statistical, financial, machine learning, or business intelligence techniques.Partner with technology and other groups on integration and implementation of risk management policies and business strategies.Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’s products/services.Promote the usage of industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and documentation.Position requiresa Master’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 1 year of experience with data analysis, and advanced statistical techniques. Experience must include 1 year of experience with each of the following: Gradient Boosting Machine, SAS, and SQL; financial modeling and statistical modeling techniques, including econometrics, regression, cluster analysis, segmentation, and data and text mining; analysis of large datasets; translating complex analyses for technical and non-technical audiences; transforming large amounts of unstructured data; developing functions in R to perform data analysis; and STATA, and MS Excel for spreadsheet modeling and reporting. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $128,211.00 to $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Managers, Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Manager will provide executive office support to the Enterprise Risk Management &amp; Risk Oversight (ERM&amp;RO) Chief of Staff and play a key role in coordinating and advancing the work of the Enterprise Risk Management &amp; Risk Oversight organization for American Express. The Executive Office drives operational success and profitability by collaborating with teams across the enterprise and leading the overall rhythm of the business for ERM&amp;RO. The successful candidate should be a dynamic individual who is proactive in anticipating and adapting to the needs of the ERM&amp;RO team and is focused on accuracy, speed, flexibility and attention to detail. Critical to the success of this position are strong communication skills, a team-player attitude and the ability to develop positive working relationships with a wide range of colleagues both within and outside of American Express. <ul><li>Under direction of the Chief of Staff, supports the delivery of strategic business initiatives for the Head of Enterprise Risk Management &amp; Risk Oversight and his leadership team</li><li>Manage various initiatives such as executive presentation building, monthly headcount reporting, and new-joiner onboarding</li><li>Actively lead and participate in initiatives such as our ERM&amp;RO Engagement Team, DE&amp;I workstreams, and People Agenda communications and events</li><li>Identify opportunities for process improvements</li><li>Support and/or lead ad-hoc requests and special projects as needed</li><li>Build relationships with key partners across the company, including CEO/GRC offices, Corporate Secretary, General Counsel’s Office, external consultants, and regulators</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in Business, Finance, Economics, or other related area</li><li>Intermediate to advanced proficiency in Microsoft Office, including Word, Excel and PowerPoint</li><li>Proven experience (at least 5 years) working in a fast-paced, complex, and dynamic environment, preferably with senior executives and C-suite offices</li><li>Excellent organizational and interpersonal skills, demonstrating good judgment in dealing with senior executive offices and key stakeholders</li><li>Strong attention to detail while anticipating needs of stakeholders and responsive to requests in a timely, efficient manner</li><li>Excellent communication (oral, written, listening) skills, a positive attitude and solution-oriented demeanor</li><li>Strong sense of integrity with ability to handle confidential and sensitive information with discretion</li><li>Ability to prioritize multiple tasks with minimal guidance and to proactively identify and resolve issues</li><li>Be onsite 3 days a week and when there are Board or committee meetings, subject to change as needs evolve</li></ul>Preferred Qualifications<ul><li>Previous experience in financial services and/or risk management</li><li>Natural curiosity to lean in even when objectives are ambiguous</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Enterprise Risk Management & Risk Oversight Executive Office

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Governance &amp; Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.&nbsp; EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.American Express is on a multi-year journey to enhance our focus on Privacy compliance as well as Customer data handling and transparency.As part of this journey, EDGP is establishing the Global Privacy Center of Excellence.The Director, Privacy Risk Assessment Process Guidance will sit within the newly formed Privacy Center of Excellence. Primary Responsibilities<ul><li>Work with partners in the global Privacy Center of Excellence to enable assessment of enterprise-wide privacy risk in alignment with organizational best practices&nbsp;</li><li>Identify best practices for assessing and monitoring privacy risk to drive enterprise continuity across different regions and business units </li><li>Enhance user guidance for privacy risk, including control guidance, and training for business stakeholders</li><li>Collaborate with Enterprise Data Management and Third-Party Lifecycle management teams to integrate privacy risk activities across existing processes and tools</li><li>Serve as the subject matter expert for identifying, documenting, and assessing privacy risk </li><li>Establish and socialize guidance document changes, as well as mapping changes to internal and external regulatory key milestones</li></ul>Qualifications:<ul><li>A strong strategic approach with 8+ years prior experience including process improvement in privacy risk</li><li>Strong knowledge of and experience in enhancing and uplifting privacy-related processes across an Enterprise or local level for a financial services company</li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement </li><li>High degree of organization, individual initiative and personal accountability and resiliency.</li><li>Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>Proven ability to manage multiple demands successfully within a matrixed organization. </li><li>Track record of creating and leading strong cross-functional teams</li><li>Enjoys solving large and complicated problems. </li><li>Ability to maintain a positive, ‘can-do’ attitude</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director – Digital Product Management; Process, Tooling, & Enablement

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?Description:The American Express CSE team is responsible for the design and implementation of critical self-service and support capabilities for Distributed Infrastructure and Data Services. We also maintain a chatbot that supports thousands of applications across AXP. The Program Manager will be responsible to establishing, creating, and delivering best-in-class self-services and the associated operational processes. This includes ensuring build, test, deploy, release, service levels, key performance indicators and operating level agreements are defined and attained. This role is responsible for working closely with Engineers and Architects, application development teams, storage, other network partners, ITSM process owners, vendors, and production support teams to ensure business objectives are met. The best solution isn’t built in a day or even a year and it’s certainly not built without a team.The ideal candidate will have a strong experience on project management and proven ability to bring teams together.Here’s just some of what you’ll do:<ul><li>Tracks and manages dependencies for project delivery</li><li>Breaks down barriers impeding teams from making progress against sprints and deadlines</li><li>Manages and escalates risks, issues, and changes</li><li>Experience across the product/project management lifecycle for enterprise products or services</li><li>Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and facilitate identification of appropriate solutions</li><li>Partner with various teams and stakeholders to drive project governance &amp; Operational readiness</li><li>Work with extended teams across the globe</li><li>Excellent communication skills (presentation, verbal and written)</li><li>Proven record of successful delivery of company-critical projects</li><li>Establishes key operational performance metrics to monitor and manage projects</li><li>Executes service delivery projects to improve availability, and enhance customer experience</li><li>Ensures that service delivery is monitored effectively and that identified actions to maintain or improve levels of service are implemented.</li><li>Contributes to the development of policies and procedures for the production and service support function</li><li>Leads efforts to build and operate performance management framework across all partner and delivery channels</li></ul>Qualifications:<ul><li>Prefer 2+ years of project management, IT operations or service level management experience, preferably in multiple technology disciplines (i.e., mainframe, midrange, cloud, network, etc.)</li><li>Demonstrated ability to develop and implement enterprise-wide processes and deliver on those processes</li><li>Demonstrated ability to create and manage an operational performance management framework</li><li>Demonstrated ability to manage multiple projects simultaneously with minimal guidance and direction</li><li>Demonstrated ability to manage vendor partnerships</li><li>Must have the ability to successfully interact with a matrixed team of technical, business and process SMEs (Subject Matter Experts)</li><li>Strong ability to translate detailed technical analysis into high-level reporting for senior leaders</li><li>Ability to influence and manage change with strong collaboration skills</li><li>Excellent interpersonal skills including strong decision making, communications (verbal and written) and negotiation skills</li><li>Strategic thinker who is able to combine technical skills with overall business strategy to develop innovative solutions</li><li>Strong working knowledge of ITIL framework and AGILE preferred</li><li>Requires knowledge across multiple business and technical environments, covering a large range of business functions and capabilities</li><li>Microsoft skills, especially in Excel, PowerPoint, Word, and Visio</li></ul>Nice to have:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Relevant certifications, e.g., PMI, Scrum Master (CSM), SAFE Agilist (SA).</li><li>Knowledge Infrastructure technologies and components like servers/storage/databases</li><li>Strong understanding of IT Service Management Processes (Incident, Problem, Change, Performance &amp; Capacity)</li><li>Subject matter expertise in maintenance services and an understanding of key maintenance and performance metrics.</li><li>Prefer prior experience managing a team of resources in multiple geographical locations</li><li>Experience developing Post Implementation Reviews and driving Root Cause Analysis of issues</li><li>Ability to analyze high level needs/requirements, source data, identify and evaluate alternatives</li><li>Requires financial acumen in terms of monitoring, controlling, and reporting budget expenditure</li><li>Ability to work in a dynamic and challenging environment</li><li>Ability to drive results and stay with issues till closure</li><li>Self-motivated and driven to identify and deliver appropriate solutions</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Project Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are card and banking application and onboarding experiences that enable our customers to apply for our products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, our team is responsible for ensuring that we attract and engage the right prospects and fit them with the right products that serve their needs. We are looking for a passionate, talented, and adaptable strategic thought leader to help power the growth of profitable prospect acquisitions at American Express while delivering the intelligence to prioritize customer needs. In this role, you will engage and collaborate with various teams across marketing, analytics, tech and product to help drive the anti-gaming and offer decisioning strategy of the new in-application experience. You will be responsible for executing on the Card &amp; Offer Decision Engine’s platform vision, enhancing cross-functional product roadmaps, and build strong relationships with key internal stakeholders.As a Senior Associate Product Manager, you will:<ul><li>Contribute to the Card &amp; Offer Decision Engine product strategy and execution.</li><li>Work closely with partners and stakeholders to create/maintain a feature backlog and gather product requirements that align with business goals.</li><li>Author high quality user stories with robust acceptance criteria and adequate documentation.</li><li>Assist in the prioritization of features/user stories through iteration planning thus creating clear sprint/increment goals and product release plans.</li><li>Take part in delivery of features as they progress through the development lifecycle, mitigating impediments, conducting user acceptance testing and tracking completion against sprint/increment goals.</li><li>Analyze product performance metrics and experience data/analytics to identify and quantify opportunity areas.</li><li>Develop a keen understanding of the broader prospect acquisition customer experience and its impact on the Card &amp; Offer Decision Engine.</li><li>Embed operating excellence and data governance in our products and ways or working.</li><li>Keep up to date with industry, competitor, and new trends.</li></ul>You should have the following skills and qualifications:<ul><li>2+ years of experience in Product Management/Development.</li><li>Passion for creating best-in-class products and experiences with a customer-first mindset.</li><li>Ability to build, maintain and prioritize a product backlog.</li><li>Ability to effectively adapt under changing task priorities and in a fast-paced environment.</li><li>Highly organized, critical thinker with a strong attention to detail.</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives.</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement.</li><li>Driven, curious and diligent problem solver with a willingness to learn, challenge the status quo and collaborate to make an impact.</li><li>Experience in matrix organizations and cross-functional environments.</li><li>Experience with SAFe Agile software development and collaboration tools such as Rally Software, Atlassian Suite, and Slack.</li><li>Bachelor’s Degree.&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Job Description As part of the Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, this role&nbsp; is responsible for bringing and managing data under governance for Finance.Finance Data Governance (FDG) team is leading the effort of defining the future roadmap for data governance&nbsp; within Finance and ensuring that trusted information is used for critical processes, decision making, and accounting&nbsp; across various finance processes.As a FDG analyst, you will be part of a growing team of data management professionals focused on providing worldclass data management and data governance solutions. You will partner closely with Finance Technology&nbsp; Transformation, Enterprise Data Governance, Controllership, Risk, and other teams to drive data governance and&nbsp; data quality within Finance.The FDG analyst is a collaborator, a well-organized, action-oriented team player with strong time management&nbsp; skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Key Responsibilities:&nbsp;<ul><li>Finance Data Governance in compliance with the Enterprise Data Governance Policy ensuring the&nbsp; appropriate accountability model and processes for data asset management, metadata management, data&nbsp; quality, and issue resolution. </li><li>Produce data quality scorecards, dashboards, analytical reports, and attestation packages for all processes&nbsp; in scope. </li><li>Perform root-cause-analysis of data quality issues and assist in remediation of Audit and Regulatory&nbsp; feedback.</li><li>Support strategic improvements to data assessment process and making necessary enhancements to data&nbsp; analytical and data quality tools.</li><li>Continuing to support our current Regulatory Reporting needs via existing platforms working with our&nbsp; upstream data providers, downstream business partners, as well as technologies.</li></ul> Minimum Qualifications<ul><li>Strong relationship skills and communication is essential as this analyst will partner with multiple groups&nbsp; e.g., Business process owners, Technologies, and Enterprise Data Governance.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects concurrently.</li><li>Strong excel and other technical skills.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to collect business requirements and use them to guide implementation of a technical solution.</li><li>Familiarity with Agile or SAFE project methodologies.</li></ul>Preferred Qualifications <ul><li>2-3 years of experience in Finance and Controllership strongly preferred.</li><li>Prior experience with implementation of data governance and data quality programs is preferred.</li></ul>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst - Data Governance & Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express has a network that connects millions of consumers, merchants and businesses around the globe in a payments and commerce ecosystem that creates value for all its constituents.Our Global Merchant Network Services (GMNS) Risk Management Team stands behind each of these purchases, thus protecting this network of millions of consumers, merchants and businesses. The Manager will join at team responsible for overseeing a portfolio with exposure of over $5 Billion. You will be a Risk Officer on the front line, protecting our merchant business P&amp;L from loss, while carefully balancing the merchant relationship with American Express. Alongside credit risk management, you will be responsible for minimizing operational risk across your portfolio. The objective will be to establish the Operational Risk and Controls strategy for GMNS and set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting. The manager will be focused on ensuring control management is embedded in the day-to-day operations of our organization.The Manager must have good judgment, excellent communication skills, be analytical, motivated and be a strategic thinker, who can both dive into numeric financial details while still being able to conduct negotiations with C-Suite executives across a variety of industries. Our team members are often considered “jack of all trades”, who are self-directed and make decisions that have high stake profitability and risk tradeoffs. Additionally, our team plays a central role in both the GMNS Business and Risk organizations by collaborating with numerous Business Units within the enterprise. Responsibilities<ul><li>The incumbent will be managing their own portfolio of merchants to identify exposure and proper mitigation strategies. </li><li>Risk Officer will manage the end-to-end life cycle of an AMEX merchant relationship from onboarding to periodic review/maintenance and possible exits.</li><li>Facilitate investigation and conduct root cause analysis on identified process gaps or issue types</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support End-to-End (E2E) issue resolutions embedding accountability and ensuring lessons learned are integrated into future practices</li><li>Opine on specific control enhancements related to issues</li><li>Conduct in-depth process design and risk analyses on business functions to identify data integrity issues and/or operational risks</li><li>Liaise with Business Unit (BU) process owners and Technology application owners to design and implement controls, and provide broader input on areas of risk</li><li>Perform thematic analyses from previous control-related issues and partner with operational risk partners to develop risk mitigation strategies</li><li>Work with internal stakeholders on best practices and key portfolio concerns while growing GMNS business. </li><li>Demonstrate influence and negotiation skills when speaking to internal AMEX leadership as well as merchant C-Suites </li><li>Ability to turn big, raw data files into meaningful reporting and presentations.</li><li>Complete ad-hoc work assignments dedicated to mitigating the overall GMNS portfolio </li><li>The incumbent will also work alone or collaborate with fellow GMNS Risk colleagues on projects designated to enhance, manage, mitigate GMNS Risk processes.&nbsp;</li></ul>Required Qualifications<ul><li>The successful candidate must be able to work under their own initiative, have excellent time management skills and be able to problem solve in times of fast changing priorities. In addition, they must be able to navigate through very stressful, urgent, complex and ambiguous situations independently while seeking the win-win solution.&nbsp; </li><li>The incumbent must have excellent relationship and communication skills with the ability to apply analytical/quantitative and negotiating techniques to business solutions. </li><li>Previous Merchant Acquiring Risk, Client Management or Commercial Credit Underwriting experience throughout multiple industries is desirable.</li><li>Strong financial and analytical acumen, financial credit and/or accounting knowledge is required. </li><li>Previous experience with C-Level counterparts presenting complex credit metrics is preferred. </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience in at least one of the following:</li></ul>·Translating operational risk strategy and appetite into execution guidelines·Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds·Oversee the implementation of the operational risk governance frameworks ·Communicating and ensuring understanding and adherence to operational risk procedures and standards ·Scoping, prioritizing, and support remediation of operational issues ·Investigating and conducting root cause analysis to address repeated operational risk issue types ·Performing quality assurance on documentation of risk processes ·Overseeing BU remediation process for operational risk issues and events ·Reviewing documentation and maintaining records to ensure transparency and accountability <ul><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) is desired</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Project management skills with experience collaborating within large business units preferred.</li><li>Strong data analytic skills required, including extensive knowledge in Microsoft Suite (Excel and PowerPoint), SQL, Tableau, BI tools. </li><li>Knowledge of Python and Java preferred. </li><li>MBA, CFA, PM or equivalent work experience preferred. </li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.&nbsp;The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU’s resilience through managing a clear methodology of inherent and residual risk. GCS is looking for a first line of defense (1LOD) Senior Manager, Control Management - Product Risk Assessments, within Risk ID, Assessment, Testing &amp; Reporting. The Senior Manager will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Senior Manager, Control Management - Product Risk Assessments will:<ul><li>Perform risk assessments on new business initiatives, including product development, to ensure accurate risk identification and mitigation in partnership with Risk Stripes, including but not limited to, Compliance, General Counsel, Information Security, Finance, Fraud, and Third-Party Risk&nbsp;&nbsp;</li><li>Support business stakeholders with identification of risks where changes or mitigating controls are needed prior to deployment</li><li>Monitor internal issues and events to proactively identify areas of concern that may impact future business initiatives </li><li>Remain informed of the external regulatory landscape and current events impacting the financial services industry </li><li>Be a key leader for sharing insights, better practices, themes, etc. across other control management teams&nbsp;</li></ul>Required Qualifications: &nbsp;<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications: &nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least two of the following:&nbsp; <ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Managing large scale risk assessments for products, projects or services</li><li>Managing independent control monitoring, including identification of control improvements</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Control Management - Product Risk Assessments

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance (GRC) Organization is an independent risk management function, led by the Chief Risk Officer (CRO), with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.ORM is looking for a Director Assistant to support the Chief Operational Risk Officer (CORO)and team, leading planning, team management and strategic initiatives, in addition to strong management and partnership to the Chief Operational Risk Officer and their leadership team.The incumbent will be a key member of the ORM leadership team and will play a key role in shaping strategies across the organization and driving results. They will be expected to provide thought and executional leadership on organizational effectiveness, talent management, strategic priorities and goals. They will have the opportunity to work across a wide range of strategic, analytic, engagement and communications initiatives and have manage strong relationships with the ORM team and key stakeholders.Key Responsibilities: <ul><li>Provide strategic, analytical and decision support on a wide range of complex projects and initiatives</li><li>Coordinate and contribute to impactful and engaging presentations &amp; engagement activities such as Senior Executive Management Presentations, Board and Management Committees, Strategic Projects, Town Halls and Business Unit Review (BUR) presentations</li><li>Play key role in building the ORM strategy and support business planning and operations (e.g. annual budget and investment planning, risk and finance reviews, etc.)</li><li>Manage key Stakeholders/Relationships both within and outside of team</li><li>Partner with Colleague Experience Group to drive execution of annual processes – talent planning, performance management, etc. </li><li>Manage ORM colleague engagement strategy and communications &amp; cadences including leadership team meetings, town halls, market visits, etc.</li><li>Support day-to-day activities within the executive office and across the broader organization</li></ul>Minimum Qualifications:&nbsp;<ul><li>The ideal candidate will be a highly motivated self-starter who is able to lead projects with limited guidance, provide strategic thought leadership and challenge the status quo</li><li>Operational Risk knowledge is a plus but not required; intellectual curiosity and a desire to become an expert in Operational Risk if no prior Operational Risk experience</li><li>Ability to manage multiple tasks and projects simultaneously within tight deadlines, great follow-up and attention to detail, works well in a fast paced and dynamic environment</li><li>Excellent project management and organizational skills</li><li>Excellent written and verbal communication skills with a strong executive presence</li><li>Experience in budget management</li><li>Demonstrated relationship management skills with proven ability to influence with limited direct authority </li><li>Able to produce innovative, creative, and impactful materials for a variety of senior executives</li><li>High level of integrity and the ability to handle sensitive issues with complete confidentiality</li><li>Flexible and adaptable; able to re-prioritize and multi-task based on the tasks at hand </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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