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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The Digital Banking team is seeking a Digital Portfolio Manager to support our Payments and Banking Portfolio Management teams. We are building a banking and payments platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashionWe look primarily for people who are passionate about solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of program management and partner continuously with our many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.&nbsp;In this role, you will enable the success of the Banking and Payments product and engineering teams by designing, implementing, and managing efficient tools and processes that drive delivery excellence. You will establish and optimize business processes to support product execution, maintain unified domain backlogs and roadmaps, and track key initiatives to ensure timelines are met while proactively identifying risks and dependencies. Additionally, you will lead the product governance process, ensuring alignment with stakeholder needs and supporting smooth, consistent operations through clear documentation and process management.Responsibilities:<ul><li>Conduct analysis and reporting to support effective operations, strategic planning, and execution of digital product management initiatives and special projects.</li><li>Create and oversee portfolio-level dashboards and reports to ensure comprehensive visibility into portfolio health, risk, and delivery progress.</li><li>Consolidate status updates from project teams to provide leadership with actionable insights.</li><li>Facilitate gating reviews for large initiatives with external partners, ensuring readiness and quality at each phase of delivery</li><li>Facilitate cross-functional dependency management and milestone alignment.</li><li>Tracks and visualizes product outcomes with clearly defined metrics and targets</li><li>Promote transparency through consistent updates, dashboards, and review forums.</li><li>Align release schedules and readiness between internal Banking teams and partners like FIS, ensuring all dependencies, approvals, and timelines match.</li><li>Create and maintain templates, playbooks, and best-practice guides for consistent project execution</li><li>Sends external communications on behalf of the portfolio to increase transparency across stakeholders and business partners</li><li>Facilitates teamwork and alignment between cross-functional teams including engagement,&nbsp;design, analytics, engineering, and experimentation and helps to identify and resolve any&nbsp;risks in the plans</li><li>Fosters collaboration and transparency between product and business teams</li></ul>Qualifications:<ul><li>5+ years of experience in program/project management or PMO operations, ideally within technology or financial services.</li><li>Proven record of accomplishment managing large, complex initiatives and coordinating across multiple partners and stakeholders.</li><li>Strong understanding of governance, planning, and delivery frameworks (Agile/SDLC).</li><li>Experience coordinating releases and managing dependencies with external partners such as FIS.</li><li>Demonstrated leadership and collaboration skills, with the ability to engage and influence technical and non-technical teams across a global organization.</li><li>Strong analytical and problem-solving abilities, including the ability to develop clear reporting and metrics that drive data-informed decisions.</li><li>Excellent written and verbal communication skills; able to convey complex concepts clearly and effectively.</li><li>Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment.</li><li>Experience or knowledge in Payments and Banking preferred.</li><li>Bachelor's degree in business administration, Industrial Engineering, Computer Science, or a related field required; Master’s or MBA preferred.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Digital Portfolio Management - Digital Banking

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and helps in building the digital products for risk management across customer lifecycles i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative digital risk platform products that enable our customer facing Risk Products. If you are interested in building innovative digital risk Platform products, it can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Platform Products team.Key Responsibilities:<ul><li>As an Associate - Digital Product Management, one would translate needs of business owners/stakeholders and deliver on the Digital Platform Product roadmap</li><li>Assume responsibilities as Product Owner / Product Manager for a Business Rules Management System (BRMS) Platform</li><li>Envision and design of the next generation of Platform Product that would encompass business logic management for global consumer and commercial credit risk capabilities spanning limit management, customer management, authorizations and hardship and collections.</li><li>Partner with Manager / Director to transform Risk Systems, play a central role in detailing the blueprint, and work in close partnership with stakeholders in Credit and Fraud Risk, as well as external experts to arrive at the best design/solution and oversee its execution.</li><li>Collaborate with Platform Technology Teams, cross-functional Partners across Credit and Fraud Risk Management, capture requirements and benefits and drive a common future vision</li><li>Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization</li><li>Drive enhancement of end-to-end user facing processes that support core Platform management decisions and create innovative solutions that are cost-efficient and scalable across Enterprise</li><li>Work in close partnership with Risk Capabilities and AET to deploy next generation risk capabilities, designed for long-term adaptability</li><li>Own Platform Feature Management including, but not limited to, feature / user story creation, Sprint Planning, Sprint Review, Retrospectives.&nbsp;</li><li>Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirements.</li></ul>Minimum Qualifications:<ul><li>Experience and deep interest building robust, scalable, user-friendly Enterprise software systems</li><li>Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change</li><li>Ability to communicate and interact effectively with internal and external stakeholders at all levels</li><li>Demonstrated ability to think outside the box and design industry leading solutions</li><li>Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives desirable</li><li>Undergraduate degree and 1 year of relevant experience. Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study is preferred.</li><li>Experience working with SQL, Hive, Big Query preferred.</li><li>Knowledge of Credit Risk management function and Amex data and risk technology platforms preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations.If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! How will you make an impact in this role?As a Power BI Delivery Associate, you will be responsible for overseeing the planning, execution, and delivery of enterprise Power BI initiatives, ensuring alignment with business goals and data strategy.&nbsp;Responsibilities include:<ul><li>Leading and managing the end-to-end delivery of Power BI projects, ensuring timely execution, adherence to scope, and alignment with strategic objectives</li><li>Coordinating cross-functional teams, including business stakeholders, engineers, and analysts, to drive effective communication and successful outcomes</li><li>Overseeing solution design discussions and providing technical guidance on integrations, data governance, and platform optimization</li><li>Monitoring delivery progress, risks, and dependencies, proactively identifying and resolving issues to ensure smooth execution and quality deliverables</li><li>Continuously improving delivery frameworks and processes to enhance efficiency, scalability, and cost-effectiveness of Power BI solutions</li></ul>Minimum Qualifications:<ul><li>BS/MS in Computer Science or Information System. Besides that, one needs to have considerable work experience in similar fields.</li><li>2-4 years of experience with delivery management on Microsoft Business Intelligence Stack, preferably Power BI</li><li>Adept in understanding business requirements as they pertain to data models and Power BI reports and providing recommendations in solution design discussions that provide technical oversight on SaaS BI solutions</li><li>Experience with leading planning, execution, and delivery of complex technology projects on SaaS applications, and ensuring alignment with project goals and objectives</li><li>Experience with developing and managing comprehensive project plans, including timelines, milestones, and resource allocation</li><li>Ability to fosters strong relationships with internal stakeholders, project teams, and other stakeholders to ensure clear communication and alignment</li></ul>Preferred Qualifications:<ul><li>Experience with governance on self-service platforms, preferably Power BI</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Associate - Delivery Management- Digital Workplace

You Lead the Way. We’ve Got Your Back.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer/Global Dining Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.US Consumer/Global Dining Control Management is looking for a Sr. Analyst of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.The Sr. Analyst, US Consumer Services Risk ID &amp; Assessment: <ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate US Consumer/Global Dining in their risk assessments performance (e.g. Risk and Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product</li></ul>Governance (NPG)<ul><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise Required Qualifications:&nbsp; </li><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications:&nbsp; </li><li>Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.How will you make an impact in this role?The Enterprise Business Learning team drives the growth of enterprise-critical capabilities that enable American Express to compete and lead in a rapidly changing environment. The Manager, Enterprise Business Learning &amp; Change Management will support the design and delivery of learning and change initiatives that build key business capabilities—particularly in AI literacy and application, risk and compliance awareness, and enterprise business acumen.This role operates at the intersection of enterprise transformation, learning strategy, and change enablement. The ideal candidate is a collaborative learning professional who can translate business priorities into impactful programs, manage cross-functional relationships, and help embed new skills and mindsets that advance organizational goals.Key Responsibilities<ul><li>Design and implement learning programs that enhance enterprise capabilities in areas such as AI literacy, risk and compliance, and business acumen.</li><li>Support change management activities to promote adoption of new enterprise skills, tools, and behaviors.</li><li>Collaborate with functional SMEs, transformation leads, and external vendors to co-create relevant and practical learning solutions.</li><li>Translate business priorities into targeted learning interventions that meet the needs of different colleague groups and levels.</li><li>Track and analyze program effectiveness, using data and feedback to inform continuous improvement.</li><li>Develop clear communications and storytelling materials to engage stakeholders and promote learning initiatives.</li><li>Work closely with Risk, Compliance, and Privacy partners to ensure learning and change programs align with governance standards.</li></ul>Experience<ul><li>5–7 years of experience in enterprise learning, organizational change, or capability development.</li><li>Demonstrated ability to develop and deliver large-scale learning programs that drive measurable colleague engagement and capability growth.</li><li>Working knowledge of AI concepts and emerging technologies, and interest in translating these into accessible learning experiences.</li><li>Familiarity with change management methodologies and their practical application in complex or regulated environments.</li><li>Strong project management, communication, and collaboration skills, with experience managing multiple stakeholders.</li><li>Ability to work effectively across teams in a matrixed organization and adapt in dynamic, fast-changing business contexts.</li></ul>Salary Range: $89,000.00 to $150,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager, Business Learning & Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.Overview: The Enterprise Business Learning team drives the growth of enterprise-critical capabilities that enable American Express to compete and lead in a rapidly changing environment. The Director, Enterprise Business Learning &amp; Change Management will lead the design and implementation of learning and change strategies that build critical business capabilities — with a particular focus on AI literacy and application, risk and compliance awareness, and business acumen across the organization.This role sits at the intersection of enterprise transformation, learning strategy, and change leadership. The ideal candidate is a strategic thought leader who thrives in dynamic environments, collaborates across functions, and influences at all levels to embed new skills, behaviors, and mindsets that accelerate business outcomes.Key Responsibilities:<ul><li>Design and deliver enterprise learning strategies that build future-ready skills, focusing on AI capabilities, risk and compliance, and business acumen.</li><li>Lead end-to-end change management programs to drive culture evolution and adoption of new enterprise capabilities.</li><li>Partner with functional SMEs, enterprise transformation leaders, and external vendors to co-create relevant, practical, and measurable learning experiences.</li><li>Translate strategic business needs into targeted learning plans tailored for key colleague segments and levels.</li><li>Establish clear metrics and feedback loops to measure program impact and inform continuous improvement.</li><li>Develop and present compelling narratives and insights using data, storytelling, and strong communication skills.</li><li>Partner closely with Risk, Compliance, and Privacy teams to ensure governance and control alignment.</li></ul>Experience:<ul><li>8+ years in enterprise learning, organizational change, or capability development.</li><li>Demonstrated experience designing and implementing enterprise-scale learning and change initiatives that drive measurable business impact.</li><li>Knowledge of AI concepts and applications in business, with the ability to translate them into accessible learning programs.</li><li>Strong understanding of change management methodologies and experience applying them in complex, regulated environments.</li><li>Excellent program management, stakeholder management, and communication skills.</li><li>Proven ability to work across highly matrixed organizations and navigate ambiguity with an enterprise mindset.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director, Business Learning & Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. The Global AR Digital Product Management team is looking for a talented and driven software Senior Product Manager to lead the transformation of Account Receivable capabilities for the Core Card Platforms and help us build our next generation of technology assets. The role will lead Product Discovery, understanding the ‘who’, ‘why’, ‘what’ in collaboration with a multitude of cross functional product and engineering stakeholders to define requirements, and write features with clear &amp; measurable acceptance criteria. We are looking for someone with great business acumen, a love of technology, and product management skills.&nbsp; You will be working with our US Consumer and Small business markets, to understand and support the definition and documentation of the Roadmap, Product Vision, mapping user stories to the needs of the business and ensuring product delivery meets the business need. &nbsp;You will work with one or more scrum teams, align with other Product Owners/Managers, Delivery Managers, Solution Architects and Engineers across the globe to refine the features, prioritize the backlog, and collaborate to deliver on Global Accounts Receivable initiatives.Specifically for this role,•&nbsp;&nbsp;&nbsp;&nbsp;Candidate will be working with multiple scrum teams •&nbsp;&nbsp;&nbsp;&nbsp;The candidate will be in Phoenix and should be able to work in person 3 days per week. •&nbsp;&nbsp;&nbsp;&nbsp;The candidate will be working on the Classic Accounts Receivable platform and will be the primary owner of the Florida remediation tool. •&nbsp;&nbsp;&nbsp;&nbsp;These platforms run in multiple technology stack including Mainframe, Oracle, and Cloud •&nbsp;&nbsp;&nbsp;&nbsp;Must be a quick learner, able to understand complex functionality including multiple system interactions •&nbsp;&nbsp;&nbsp;&nbsp;Must be able to collaborate with multiple stakeholders, product and engineers located in other regions particularly New York, Phoenix, India and Manila Key Responsibilities:•&nbsp;&nbsp;&nbsp;&nbsp;Translate complex business objectives into functional and non-functional features, working closely with engineering to provide the information required for those teams to successfully deliver software products •&nbsp;&nbsp;&nbsp;&nbsp;Ensure what the team builds is aligned with what is needed to achieve the desired outcomes. •&nbsp;&nbsp;&nbsp;&nbsp;Lead refinement, and own/prioritize the team’s backlog. •&nbsp;&nbsp;&nbsp;&nbsp;Execute agile methodologies with collaboration in a dynamic product development environment. •&nbsp;&nbsp;&nbsp;&nbsp;Maintain the product backlog and ensure user stories are aligned to underlying product outcomes.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Participate in retrospectives to ensure lessons learned are carried forward in subsequent development activities&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Lead the team in defining what needs to change on the platform to support a particular business feature (impact analysis / approach definition). •&nbsp;&nbsp;&nbsp;&nbsp;Ensure feature refinement conforms to definition of ready, and acceptance test criteria is completed to definition of done.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Foster and contribute to a culture of ownership, follow-through, and collaboration by adopting a mindset of doing whatever it takes to make the team successful. •&nbsp;&nbsp;&nbsp;&nbsp;Identify risks, challenges, opportunities, and business integration needs. •&nbsp;&nbsp;&nbsp;&nbsp;Enable cross-functional collaboration with relevant teams within the product scope. •&nbsp;&nbsp;&nbsp;&nbsp;Prioritize and maintain the features backlog consistent with the Outcomes and Product Roadmap and perform story elaboration with the implementation team. •&nbsp;&nbsp;&nbsp;&nbsp;Work closely with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions. •&nbsp;&nbsp;&nbsp;&nbsp;Review/demonstrate sprint-related or general functionality with external partners and customers. •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate communication and facilitates resolution of risks, issues, and changes tied to the product backlog. •&nbsp;&nbsp;&nbsp;&nbsp;Create documentation which identifies and highlights gaps in the end user experience from production launches •&nbsp;&nbsp;&nbsp;&nbsp; Ensure that the appropriate tracking and reporting is in place to monitor performance post launch to evaluate future investment. •&nbsp;&nbsp;&nbsp;&nbsp;Manage and mentor junior product managers in the team •&nbsp;&nbsp;&nbsp;&nbsp;Serves as the Subject matter expert for the Florida remediation tool capabilities in the US market and its supported business functions. •&nbsp;&nbsp;&nbsp;&nbsp;Initiates and completes research and analyses requiring in-depth knowledge of the Triumph platform and regulatory environment for various products strategies to drive product development or improvements.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Using assessment of market trends and the competitive landscape, makes recommendations for product enhancements for respective or related group of products.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Considers economics behind products.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Manages and presents materials for product governance meetings. •&nbsp;&nbsp;&nbsp;&nbsp;Responds to inquiries and demands from AENB stakeholders across the organization.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Interacts with clients, regulators, vendors and other industry participants, as necessary.Minimum Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Must have substantial knowledge of core accounts receivables functions such as minimum due, interest, late fees and payment application across different buckets •&nbsp;&nbsp;&nbsp;&nbsp;Experience in leading corrective actions and operational risk events, financial remediation, implementing long term fix and control enhancements (such as PRSA) •&nbsp;&nbsp;&nbsp;&nbsp;Must have skills in SQL. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;5+ years’ experience in Product Management with consistent track record in defining winning product constructs and delivering a product vision and strategy. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to establish and maintain effective working relationships with all levels within organization, both within technology and the bank. •&nbsp;&nbsp;&nbsp;&nbsp;Experience with Agile and scrum software development methodologies is desirable. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and collaboration skills to consult with various stakeholders and drive to thorough requirements. •&nbsp;&nbsp;&nbsp;&nbsp;Experience in writing customer journeys, user stories, features in an easy to understand, non-technical manner. •&nbsp;&nbsp;&nbsp;&nbsp;Good analytical skills. Shown experience in data analysis and analytical decision-making •&nbsp;&nbsp;&nbsp;&nbsp;Problem solving, attention to detail, excellent organizational skills. •&nbsp;&nbsp;&nbsp;&nbsp;Product management skills, ability to prioritize and complete tasks. •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree desirable or equivalent experience •&nbsp;&nbsp;&nbsp;&nbsp;Ability to support or leading large, complex features or products with multiple partners. •&nbsp;&nbsp;&nbsp;&nbsp;Experience working with rapid and iterative development teams strongly desiredPreferred Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Experience working on corrective actions and operational risk events &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience working on the Florida internal remediation tool&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong experience working on implementing controls such as SOX •&nbsp;&nbsp;&nbsp;&nbsp;Experience working on Gen AI tools to increase efficiency in the Product management organizationSalary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Banking Center of Excellence is a team within Global Commercial Services (GCS) at American Express. We seek to expand the concept of Card membership through a curated set of financial services products that deliver differentiated value. We are looking for colleagues who enjoy building products and experiences from the ground up, have a strong external perspective and like to roll up their sleeves to accomplish common goals.We are seeking a Director of Digital Product Management who will advance our banking vision by leading the delivery of core deposit products and experiences, with a particular focus on Account Governance capabilities. This role will work closely with our product management teams to define the roadmap for new products, features and enhancements with the goal of making deposit accounts an essential part of the customers’ financial lives. The Director will then work closely with their partner product and platform teams to design and deliver best in class experiences, like leading FDIC 370 product development for banking, data and reporting, and testing our capabilities. The candidate will need to bring a strong perspective, a passion for digital products and trends, a research and data driven approach and be able to make key decisionsKey Responsibilities:<ul><li>Work closely with deposits product management and American Express National Bank (AENB) strategy team to define a strategic roadmap</li><li>Work with key business partners to understand business needs and convert them to functional product requirements&nbsp;&nbsp;</li><li>Lead a product team to manage roadmap through design, solutioning and technical delivery, partnering closely with various platform and front-end engineering &amp; product teams</li><li>Responsible for the product roadmap for multiple business banking domains, sequencing the work as efficiently as possible to achieve product goals&nbsp;</li><li>Contribute to the definition of KPIs for products, guiding where and how to invest resources and prioritize new features</li><li>Create and manage a robust testing program for American Express Banking</li><li>Interpret customer needs, marketplace developments, competitive dynamics, and business goals to build break-through product recommendations</li><li>Lead and develop a diverse, hard-working team of Product Managers, and analysts to reach their goals and career aspirations&nbsp;&nbsp;</li><li>Partner with business development leaders to define partnership approach where applicable</li><li>Occasional travel</li></ul>Minimum Qualifications:&nbsp;<ul><li>Strong technical acumen; ability to solution around complex roadblocks</li><li>Ability to partner across a large organization to get things done</li><li>Enthusiasm and passion for technology and its application to build great products</li><li>Curiosity to know how things work and ability to use that knowledge to make connections and find opportunities for innovation</li><li>Ability to assess risk and guide decision making effectively; comfort with operating without all the information</li><li>Awareness of consumer and business behaviors and digital trends in&nbsp;financial services, ideally deposit related</li><li>Authentic people leader with demonstrated ability to develop and engage colleagues and create an effective, inclusive and open culture</li><li>Adaptability and stamina to pursue innovation at a large company</li><li>Excellent interpersonal and written/verbal communication skills</li><li>Acts with high integrity; able to handle sensitive issues and maintain complete confidentiality</li></ul>Preferred Qualifications:<ul><li>Experience leading high functioning teams</li><li>Previous digital product management experience</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Digital Product Management (Banking Account Governance)

SUMMARYThe Director of Category Management -- Pharmaceuticals is responsible for leading specific drug categories or therapeutic classes, developing category-specific sourcing strategies, negotiating contracts, managing contracts, and collaborating with executive and clinical teams to ensure formulary alignment and optimal product selection. These contracts include branded, generic, specialty, and TDAPA drugs in the Renal industry in support of both clinical stock and pharmacy supply. This director level position has significant leadership responsibility in a matrixed organization to influence and drive results cross functionally, as well as, engaging with C-Suite executives.This is a hybrid role, onsite on Tuesdays at our Corporate Office in Plano, TX.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li>Accountable for value creation and delivery of budget impact cost reductions while providing high quality, safe, patient-centered and cost-effective medication, products, services, equipment and technologies. </li><li>Go-To-Market sourcing strategies and Contract Award recommendations should be based on documented business case justification for third party spend placement which optimizes total value to the organization.</li><li>Leads cross-functional teams across all levels of the organization to effect strategic placement of spend considering operational, clinical and regulatory needs. Key internal interfaces include finance, accounting, supply chain operations, biomed, legal and operations.</li><li>Works collaboratively across the organization to set priorities for assigned spend categories for cost reduction and leads the category management team's efforts in delivering against those priorities. </li><li>Responsible for oversight of contract drafting. Assesses contracting language revisions, perform redlines to support internal risk structure position and negotiate such with suppliers. Ensures that contracts are up-to-date and have all the necessary terms in accordance with internal compliance, risks and legal requirements.</li><li>Contracting activity must be performed in accordance with company policies and procedures.</li><li>Develops and maintains relationships throughout the organization; develops operational and strategic initiatives; and implements strategies in all assigned spend categories. Facilitates and/or owns responsibility for effectiveness of category management teams throughout execution and implementation of strategically placed contracts.</li><li>Oversee the new product introduction process to enhance company's ability to timely and routinely evaluate products and assure that they are evaluated against relevant business and clinical criteria in accordance with company's goals and objectives.</li><li>Oversee the supplier selection and negotiation process for key sourcing initiatives and support the category management team in the resolution of major customer satisfaction and vendor performance issues.</li><li>Working with company executives, medical staff leaders and operational leaders, develops and monitors work plans designed to bring demonstrable value and efficiencies to company. Communicate category management progress relative to goals of supply chain and the company.</li><li>Facilitates the integration of category management outcomes with the procurement, operational excellence, business transformation and finance functions to ensure appropriate implementation and execution of contracts.</li><li>Upholds management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li>Maintains effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees.</li><li>Recruits, trains, develops, and supervises personnel.</li><li>Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li>Effectively communicates expectations; accepts accountability and holds others accountable for performance.</li></ul><ul><li> Regular and reliable attendance is required for the job.</li></ul>

U.S. Renal Care

Director, Category Management (Hybrid - Plano, TX)

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently searching for an experienced and talented Project Manager to join our amazing Project Management team!&nbsp;The Project Manager will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. •&nbsp;&nbsp; &nbsp;Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). •&nbsp;&nbsp; &nbsp;Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environmentWorking under direct supervision, the Project Manager will provide servant leadership for a variety of strategic project types to coordinate, plan, lead, execute, and finalize projects according to approved scope, deadlines, and budgets. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and strategic alignment. The Project Manager, will work closely with the Project Leadership team and Project Manager Team Lead to define the project’s objectives and oversee quality control throughout the project’s life cycle.Essential Functions &amp; Responsibilities:<ul><li>Serve as predictive Project Manager or Agile Scrum Master for cross-functional teams to achieve approved project scope and deadlines on strategic initiatives.<ul><li>Establish and manage the project plan, schedules, project resources (internal and external), and requirements (internal and external)ensuring alignment with organization objectives.</li><li>&nbsp;Document and actively manage project issues resolution, risks mitigation, and changes to scope, timelines, and/or budget.</li><li>Diligently serve on behalf of the project team to remove obstacles that prevent them from successfully delivering the project.</li><li>Prepare and communicate progress and project status report for stakeholders at all levels of the organization.</li><li>Provide monthly executive project health updates.</li><li>Ensure the creation and project team approval of documentation to enable implementation and transition to maintenance support.</li><li>Conduct mid- and post-project evaluations (i.e. Sprint retrospectives and project lessons learned).</li></ul></li><li>Assist the Project Management team with strategic project coverage when team members are out of office.</li><li>Assist the Project Management team in Project Portfolio Management (PPM) system administration.</li><li>Shadow team members to gain knowledge and experience.</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>Minimum of 1 year of recent project management experience</li></ul>Skills, Certifications, and Licensing:<ul><li>Foundational Project Management process skills</li><li>Foundational leadership skills</li><li>Foundational interpersonal, organization, and presentation skills</li><li>Professional verbal and written communication skills</li><li>Strong adaptability to change</li><li>Microsoft Office proficiency</li><li>Certified ScrumMaster (CSM) certification completion within 6 months of attaining position</li><li>PPM Administration training completion within 6 months of attaining position</li></ul>Preferred:<ul><li>1 year predictive or Agile Scrum project participation or experience</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

930 Project Management / Professional Services Jobs