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Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Essential Duties and Responsibilities:1. Order entry processing for residential and commercial customers, efficiently and accurately.2. Answer inbound calls from Property Managers and residential customers regarding billing inquiries, technical support, new sales, change of service and other customer service functions.3. Manage cases escalated to the Chicago Market from corporate to be completed within the specified timeline, by working with other key departments.4. Make outbound calls to customers for appointment confirmation, customer satisfaction, product/service evaluation and upselling.5. Escalate complex issues as appropriate in a prompt and professional manner.6. Work with the MDU Team in preparation for launch and renewal events and attendance at events as needed.7. Complete various projects as assigned by Manager in a timely and efficient manner.Minimum Qualifications:· High School Diploma or GED required; College degree preferred· 2-5 years previous experience in customer service, sales and technical support from a customer centric organization is preferred.· A high level of professionalism is critical.· Excellent verbal and written communication skills, ability to multi-task, pay strong attention to detail, solid organizational skills, resourceful and thorough follow up skills are required.· Identifying the appropriate internal resources to resolve building related issues and is heavily involved with internal cross functional teams.· Valid driver’s license required.· Availability to work evenings and weekends.We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Salary: The base salary range for this position is $18.00-$20.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Quality Assurance Coordinator

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul>The base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Fidelity Investments

Financial Representative - Gold Coast, IL

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRAThe base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Financial Services Representative - Orland Park, IL

Financial Services Representative - Oak Brook, IL

<h3>Job Description:</h3><h3>Planning Consultant</h3>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your integrity and adoption of Fidelity’s client commitment standards, we know you will inspire client dedication with the goal of developing lifetime relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Financial services experience preferably in financial planning</li><li>Degree and/or other professional certifications such as CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Planning Consultant works alongside Financial Consultants and/or Wealth Planners in a financial planning capacity. Through your knowledge and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional planning opportunities in which you will partner with the adviser to develop further. This partnership will allow the team to further meet the needs of our clients. You will see your impact on the business and have rewarding interactions with clients every single day!<h3>The Skills You Bring</h3><ul><li>Thorough understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound telephone calls to further educate clients and find opportunities to add value to the relationship</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners, and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul>The base salary range for this position is $70,000 - $105,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

Planning Consultant - Gold Coast, IL

Sr. Manager, Program Management (Hybrid)Chicago, IL (Hybrid)The American Medical Association (AMA) is&nbsp;the nation's largest professional Association of physicians and a non-profit organization.&nbsp;We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.&nbsp;At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.&nbsp;We encourage and support professional development for our&nbsp;employees,&nbsp;and we are dedicated to&nbsp;social responsibility.&nbsp;We invite you to learn more about us and we look forward to getting to know you.&nbsp;We have an opportunity at our corporate offices in&nbsp;Chicago for a&nbsp;Sr. Manager, Program Management (Hybrid)&nbsp;on our Mission Operations- Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.This position will provide senior project management support to aid in the successful&nbsp;implementation of high-profile projects and programs. Lead a team that supports the implementation of various Education Center and AMA Ed Hub projects. Responsible for collaborating with cross-functional teams, engaging with stakeholders, and ensuring successful project delivery from inception to completion This role will lead planning, executing, and overseeing high-impact projects that align with AMA’s and AMA Education Center’s strategic goals.RESPONSIBILITIES:Project Management<ul><li>Manage multiple medium to highly complex projects or programs simultaneously.</li><li>Lead project planning workshops and meetings.</li><li>Collaborate and coordinate the efforts of cross-functional teams, including Marketing, Operations, Editorial Services, Content Services and Partnership Development to define project goals and success criteria.</li><li>Develop and maintain project plans outlining scope, objectives, timelines, and resource requirements related to strategic initiatives.</li><li>Create and maintain project documentation, including status reports, dashboards, and other documents and presentations to key stakeholders.</li><li>Manage risk, issues and expectations and ensure alignment between project goals and business objectives. Track interdependencies of workstreams.</li></ul>Relationship Management<ul><li>Collaborate with peers to improve standard project management practices.</li><li>Collaborate with cross-functional teams to leverage diverse expertise and ensure successful project outcomes.</li><li>Communicate effectively with diverse stakeholders, ensuring alignment and buy-in throughout the project&nbsp;lifecycle.</li><li>Provide leadership and guidance to project teams, fostering a collaborative and positive working environment.</li></ul>Support Other Projects and Activities<ul><li>Identify and implement project management frameworks, principles and staff development, as needed.</li><li>Participate and manage strategic planning, budgeting, contract initiation, and cross-project resource sharing, for strategic initiatives as assigned.</li><li>Recognize and identify potential areas where existing project governance process and procedures require change</li></ul>Staff Management<ul><li>Provide management oversight for staff including hiring, training, and ensuring compliance.</li><li>Responsible for setting objectives, evaluating employees performance and fostering a collaborative team environment.</li><li>Responsible for developing staff’s knowledge and skills to support career development.</li></ul>May include other responsibilities as assignedREQUIREMENTS:<ol><li>Bachelor's degree strongly preferred or equivalent work experience and high school diploma or equivalent education required.</li><li>Minimum 7+ years of project management experience required; preferably in a product organization or healthcare field.</li><li>Experience in people management required; able to attract and develop talent.</li><li>Project management certification strongly preferred.</li><li>Proven track record of successfully managing complex projects.</li><li>Strong knowledge and experience with project management methodologies, tools and techniques (including Waterfall, Agile and hybrid project management methodologies) and an understanding as to when each is appropriate.</li><li>Intermediate analytical skills to support reporting and analysis of metrics.</li><li>Supervisory experience required.</li></ol>The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.&nbsp;&nbsp;This role is an exempt position, and the salary range for this position is $102,816-$136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee’s pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association’s benefits offerings, <a href="void(0)">please click here.</a>We are an equal opportunity employer, committed to diversity in our workforce.&nbsp; All qualified applicants will receive consideration for employment.&nbsp; As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

American Medical Association

Sr. Manager, Program Management (Hybrid)

Job Description:ABOUT THE UNIVERSITYThe Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 40 years.&nbsp;As an employee at The Chicago School, you can become a member of an inclusive community committed to excellence. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.&nbsp;The University is building the Illinois College of Osteopathic Medicine, or the IllinoisCOM , anticipated to open for its first class of students in summer 2026 with a mission to train exceptional physicians to leverage the interconnection of physical and mental health to provide compassionate, patient-centered care of the highest quality.&nbsp;ABOUT THE POSITIONThe Chicago School is hiring a Standardized Patient (SP) Coordinator to serve as a key member of the IllinoisCOM simulation team, with primary responsibility for managing the Standardized Patient (SP) program and coordinating simulation-based education activities. The Standardized Patient Coordinator will play a crucial role in enhancing the quality of medical education by creating realistic, immersive learning experiences for osteopathic medical students through effective SP case development, SP recruitment and training, and simulation scenario coordination.&nbsp;Working closely with faculty, staff, and administration, the Standardized Patient Coordinator will oversee the day-to-day operations of the SP program and support simulation-based training sessions. This position requires strong program management skills, educational insight, and excellent interpersonal abilities to create effective learning environments that bridge theoretical knowledge with practical application in osteopathic medicine.&nbsp;The IllinoisCOM is located in Chicago, IL. The Standardized Patient Coordinator position will be based on-site at our Chicago campus. The Standardized Patient Coordinator reports to the Director of Clinical Simulation. The anticipated hire date for this position is January 1, 2026.&nbsp;PRINCIPLE DUTIES:Standardized Patient Program Management<ul><li>Recruit, screen, and hire Standardized Patients to support the curriculum&nbsp;</li></ul><ul><li>Develop and implement comprehensive SP training programs, including physical exam training, case portrayal, and student feedback techniques&nbsp;</li></ul><ul><li>Create and maintain SP training materials, case materials, and evaluation tools&nbsp;</li></ul><ul><li>Schedule and coordinate SPs for teaching sessions, assessments, and examinations&nbsp;</li></ul><ul><li>Maintain SP database including demographics, availability, case experience, and performance evaluations&nbsp;</li></ul><ul><li>Provide regular performance feedback to SPs and implement quality improvement measures&nbsp;</li></ul><ul><li>Manage SP compensation and payroll documentation&nbsp;</li></ul><ul><li>Develop and update SP policies and procedures&nbsp;</li></ul><ul><li>Manage SP program budget within established parameters&nbsp;&nbsp;</li></ul><ul><li>Authorize routine SP program expenditures up to $1,000&nbsp;&nbsp;</li></ul><ul><li>Track and report SP program expenses&nbsp;&nbsp;</li></ul><ul><li>Submit budget requests for SP program needs to Director&nbsp;&nbsp;</li></ul><ul><li>Maintain accurate records of SP compensation and program expenses&nbsp;</li></ul>Simulation Program Coordination<ul><li>Collaborate with faculty and curriculum leaders to schedule simulation activities and ensure alignment with learning objectives&nbsp;</li></ul><ul><li>Support the development and implementation of new simulation scenarios that reflect current best practices in osteopathic medicine&nbsp;</li></ul><ul><li>Maintain master simulation calendar and coordinate with all stakeholders to ensure efficient use of resources&nbsp;</li></ul><ul><li>Analyze the effectiveness of simulation activities and provide recommendations for improvements&nbsp;</li></ul><ul><li>Assist with accreditation documentation and compliance related to simulation activities&nbsp;</li></ul><ul><li>Support quality assurance processes for all simulation-based assessments&nbsp;</li></ul>Case Development and Implementation<ul><li>Lead the development of SP cases in collaboration with faculty and subject matter experts&nbsp;</li></ul><ul><li>Ensure cases reflect appropriate difficulty level and align with curriculum objectives&nbsp;</li></ul><ul><li>Create detailed SP training notes, door charts, and other supporting materials&nbsp;</li></ul><ul><li>Coordinate case implementation including room setup, props, and documentation&nbsp;</li></ul><ul><li>Maintain case library and documentation system&nbsp;</li></ul>Educational Support<ul><li>Facilitate pre-briefing and debriefing sessions for simulation activities as needed&nbsp;</li></ul><ul><li>Provide orientation to students regarding SP encounter expectations and protocols&nbsp;</li></ul><ul><li>Support faculty in the implementation of simulation-based assessments&nbsp;</li></ul><ul><li>Participate in curriculum planning meetings to ensure effective integration of SP experiences&nbsp;</li></ul><ul><li>Assist in the development of remediation plans for students requiring additional support&nbsp;</li></ul>Technical and Operational Support<ul><li>Collaborate with Simulation Technician to ensure proper setup and function of recording and evaluation systems for SP encounters&nbsp;</li></ul><ul><li>Support the Simulation Technician in maintaining simulation equipment and spaces as needed&nbsp;</li></ul><ul><li>Assist with inventory management of supplies needed for SP cases&nbsp;</li></ul><ul><li>Coordinate with Simulation Technician for any technical needs during SP encounters and assessments&nbsp;</li></ul>Research and Quality Improvement<ul><li>Support research activities as directed by simulation leadership&nbsp;&nbsp;</li></ul><ul><li>Collect and organize data according to established protocols&nbsp;&nbsp;</li></ul><ul><li>Assist in preparation of research materials and documentation&nbsp;&nbsp;</li></ul><ul><li>Contribute to quality improvement initiatives within scope of role&nbsp;</li></ul>BASIC QUALIFICATIONS<ul><li>Bachelor's degree in healthcare, education, psychology, or related field&nbsp;</li></ul><ul><li>Minimum of 2 years of experience in medical education, standardized patient program, or healthcare simulation&nbsp;</li></ul><ul><li>Demonstrated experience in project management and program coordination&nbsp;</li></ul><ul><li>Strong interpersonal and communication skills&nbsp;</li></ul><ul><li>Proficiency with Microsoft Office suite and comfort with learning new software platforms&nbsp;</li></ul><ul><li>Experience with scheduling and database management&nbsp;</li></ul><ul><li>Demonstrated ability to work effectively with diverse groups&nbsp;</li></ul>IDEAL QUALIFICATIONS<ul><li>Master's degree in medical education, healthcare simulation, or related field&nbsp;</li></ul><ul><li>Experience managing standardized patient programs&nbsp;</li></ul><ul><li>Familiarity with osteopathic principles and practices&nbsp;</li></ul><ul><li>Experience with curriculum development or instructional design&nbsp;</li></ul><ul><li>Knowledge of medical education assessment methodologies&nbsp;</li></ul><ul><li>Experience with simulation-based examination development&nbsp;</li></ul><ul><li>Familiarity with accreditation processes for medical education programs&nbsp;</li></ul><ul><li>Association of Standardized Patient Educators (ASPE) membership or certification&nbsp;</li></ul><ul><li>Experience with learning management systems and SP scheduling software&nbsp;</li></ul>COMPENSATION AND BENEFITSCompensation for this position is commensurate with experience. The Chicago School offers a competitive benefits package including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, and multiple flexible spending accounts. Tuition reimbursement opportunities may also be available for eligible employees.&nbsp;DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.&nbsp;Compensation &amp; BenefitsThis opportunity is budgeted at $60,000 - $70,000 annual base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

The Chicago School of Professional Psychology

Standardized Patient (SP) Coordinator

Job Description:ABOUT THE POSITIONThe Chicago School is hiring an Assessment Coordinator as part of the Academic Operations team of the Illinois College of Osteopathic Medicine (IllinoisCOM).&nbsp; This role supports exam preparation and administration and focuses primarily on assessment logistics and support while collaborating on broader program assessment initiatives.&nbsp; Reporting to the Director of Academic Operations, the Assessment Coordinatorwill collaborate closely with faculty, administrators, and COM stakeholders tobuild and administerassessments.Responsibilities associated with the collection and reporting of outcomes data will support thecontinuous quality improvement of the Doctor of Osteopathic Medicine program.This position is in-person at The Chicago Campus with some opportunities for remote work. The anticipated hire date for this position is January 1, 2026.&nbsp;ABOUT THE UNIVERSITYThe Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 40 years.  As an employee at The Chicago School, you can become a member of a university community committed to true inclusion and equity. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.  The University is building IllinoisCOM , anticipated to open for its first class of students in summer 2026 with a Mission to train exceptional physicians to leverage the interconnection of physical and mental health to provide compassionate, patient-centered care of the highest quality.  PRINCIPAL DUTIES:Assessment Development and Implementation<ul><li>Support faculty in developing high-quality exam items aligned with learning objectives and standards as determined by national licensure exams</li></ul><ul><li>Coordinate the construction, review, and finalization of exams with course directors</li></ul><ul><li>Manage the logistical details for both in-person and online assessments, ensuring a smooth testing process for students</li></ul><ul><li>Implement best practices in assessment security and integrity</li></ul><ul><li>Coordinate efforts to maintain a secure item bank with appropriate metadata and performance statistics</li></ul><ul><li>As part of the COM Operations Team, support the schedulingand make-ups of assessments&nbsp;</li></ul>Student Assessment Analytics<ul><li>Supportreporting of comprehensive item analysis to facilitate faculty evaluation of itemvalidity, quality and student outcomes</li></ul><ul><li>Support the tracking and reporting of longitudinal performance metrics for student and programmatic evaluation</li></ul>Student Academic Success&nbsp;<ul><li>Facilitate data collection and reporting to support early intervention systems and student self-evaluation</li></ul><ul><li>Generate outcomes reports to inform the development of academic development plans</li></ul><ul><li>Provide support duringCOM faculty training&nbsp;</li></ul><ul><li>Effectively communicate assessment results and performance trends to faculty</li></ul><ul><li>As assigned, monitor progress of students in remediation programs through targeted assessments</li></ul>Data Management and Reporting<ul><li>Coordinate assessment data management within established platforms</li></ul><ul><li>Assist in the generation of user-friendly reports and dashboards to present student performance metrics for COM faculty and administrators</li></ul><ul><li>Generate customized reports for administrators, student support efforts, curriculum committees, accreditationand other reporting requirements</li></ul><ul><li>Support thecollection of assessment data from appropriate sources (e.g.ExamSoft, Acuity Insights One45)to support curriculum effectiveness and continuous quality improvement</li></ul><ul><li>Support the collection and analysis of data for quality assurance, accreditation, compliance and reporting requirements</li></ul>BASIC QUALIFICATIONS<ul><li>A bachelor's degree or equivalent experience in a similar support role in education, health or a related discipline</li></ul><ul><li>Strong data analysis and interpretation skills</li></ul><ul><li>Excellent written and oral communication skills</li></ul><ul><li>Ability to work effectively with faculty on assessment development</li></ul><ul><li>Ability to communicate with faculty and staff of all levels.</li></ul>IDEAL QUALIFICATIONS<ul><li>Experience developing and administering examinations in higher education</li></ul><ul><li>Experience in medical education assessment or health professions testing</li></ul><ul><li>Familiarity with COCA accreditation standards related to student assessment</li></ul><ul><li>Experience with exam software platforms and other related question banks</li></ul><ul><li>Experience with secure testing procedures and exam integrity protocols</li></ul><ul><li>Understanding of competency-based assessment in medical education</li></ul>POSITION DETAILS <ul><li>This opportunity is budgeted at $23.08 - 28.21 hourly (equivalent to $45,000 - $55,000 annually) base compensation. Additional compensation factors may impact total compensation.&nbsp;</li></ul><ul><li>Candidates must be authorized to work in the United States.</li></ul>Compensation &amp; BenefitsThis opportunity is budgeted at $23.08 - 28.21 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

Assessment Coordinator - IllinoisCOM

<h3>Job Description:</h3><h3>Financial Consultant</h3>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul>The base salary range for this position is $60,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

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