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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Data Management &amp; Products (EDMP), a key part of our Enterprise Technology Services organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. The Enterprise Data Office (EDO) is part of Enterprise Data Management &amp; Products (EDMP). Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise-wide growth and value creation, we develop solutions that enhance satisfaction, streamline operations, and maintain trust and security.American Express continues to invest in Enterprise Data Management, and as part of this evolution, the Enterprise Data Office is seeking a Senior Manager - Organizational Change Management to lead communications and engagement strategy in support of EDO initiatives and enterprise-wide adoption.This role will serve as the strategic and executional leader for how EDO communicates with stakeholders across the company, ensuring our messages are clear, consistent, aligned, and actionable. This individual will shape the overarching communications strategy, craft compelling content, and equip leaders and partners with the tools they need to cascade key messages and drive adoption of EDO standards, products, and initiatives.<ul><li>Develop and manage the end-to-end communications and engagement strategy for the Enterprise Data Office, ensuring clear, consistent, and actionable messaging across stakeholder groups.</li><li>Create and maintain core EDO communication assets, including newsletters, announcements, executive talking points, leadership toolkits, FAQs, and program updates.</li><li>Own messaging frameworks and narratives that articulate the purpose, impact, and expectations of EDO initiatives and Enterprise Data Management programs.</li><li>Act as a strategic communications advisor to leaders and SMEs, offering guidance on message positioning, channel selection, and communication best practices.</li><li>Equip leaders and stakeholder groups with materials and tools to effectively cascade messages and drive engagement across their organizations.</li><li>Measure communication effectiveness through defined KPIs and stakeholder feedback, using insights to refine messaging and improve engagement.</li><li>Integrate communication efforts with broader organizational change management activities to enhance readiness, awareness, and adoption of EDO initiatives.</li></ul>Minimum Qualifications<ul><li>4+ years of experience in strategic communications, organizational change management, or a related field.</li><li>Proven experience owning communication strategy and producing high-quality content for complex, enterprise-wide initiatives.</li><li>Strong writing, storytelling, and message development skills with the ability to simplify complex concepts.</li><li>Demonstrated experience partnering with senior leaders and influencing across a matrixed organization.</li><li>Bachelor’s degree.</li></ul>Preferred Qualifications<ul><li>Experience creating and managing communication channels such as newsletters, intranet pages, and multi-channel campaigns.</li><li>Excellent presentation and visual communication skills, including synthesizing complex information into compelling formats.</li><li>Background in large U.S. or global financial institutions or regulated environments is a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Organizational Change Management

ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. Maintain customer files to ensure up to date information. Research and respond to customer inquiries. Manage customer requests for assistance, information, and issue resolution. Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. Maintain regular communication with decision makers within customer organizations. Train customers on various business issues and applications to maximize value. Respond to various customer requests and needs. Answer inquiries by phone, email, and internet response. Perform other duties as needed or assigned by supervisor. Other duties may be assigned. MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School Diploma or GED. Up to 2 years of experience in a customer service role. Ability to type 45 wpm and perform 10-key by touch. Strong verbal and written communication skills, and organization and planning skills. Knowledge and experience with Microsoft office applications. Ability to prioritize pending tasks in a logical manner. Ability to learn quickly and retain information. WORKING CONDITIONS: Office environment. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

McLane

Representative, Customer Service I

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. We are looking for a Director to lead our Master Data Management transformation. This leader will define and execute the enterprise data strategy for master data (product, vendor, customer, item), build the target-state architecture across MDM platforms and middleware, and ensure master data is accurate, consistent, governed, and seamlessly integrated across downstream systems and analytics. You will play a critical role in enabling trusted data - the foundation for operational excellence, analytics, supply-chain, and commerce systems. This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Master Data Management Director: <ul><li>Own and drive the enterprise MDM transformation roadmap - define future-state architecture, data domains, governance, integration and stewardship.</li><li>Lead strategic design and hands-on oversight of MDM platforms (e.g., Syndigo, Informatica MDM or equivalent), including data models, master-data domains (product, vendor, customer, item), hierarchy management, matching/merging, survivorship logic, data enrichment, validations, and metadata.</li><li>Collaborate closely with business stakeholders (merchandising, supply-chain, operations, finance, digital) as well as engineering, architecture, analytics teams to translate business requirements into technical solutions.</li><li>Lead cross-functional teams and vendor partners involved in MDM, middleware, integration, data engineering, and analytics. Set priorities, manage deliverables, and track progress against roadmap.</li><li>Build, mentor, and lead a high-performing MDM / data-governance team - data stewards, data architects, engineers, and analysts.</li><li>Promote a data-driven culture - educate business and technical partners on master-data best practices, enforce stewardship responsibilities, and foster accountability for data quality.</li><li>Define integration architecture: lead how MDM interacts with middleware (API gateways, ESB/bus, message queues, event streams, file exchanges), and how master data flows to ERP, supply-chain systems, merchandising, e-commerce, analytics, and reporting systems.</li><li>Oversee data migration, onboarding of legacy and third-party data sources, data cleansing, harmonization, and unification under the master-data model.</li><li>Establish and enforce data governance, stewardship model, data-quality standards, metadata management, lineage tracking, and data access controls.</li><li>Build data quality frameworks: define KPIs, monitoring, auditing, remediation processes, and continuous improvement loops.</li><li>Work with analytics, BI, and reporting teams to ensure master data supports reliable reporting, business intelligence, and downstream analytics decisions.</li><li>Align with compliance, security, and privacy - ensure governance and controls meet applicable regulatory or industry standards.</li><li>Drive continuous improvement: identify opportunities for automation, reusability, scalability, and optimization of data infrastructure and processes.</li></ul> Qualifications you'll bring as a Master Data Management Director Required <ul><li>Bachelor's or Master's degree in Computer Science, Information Systems, Data Management, or related field.</li><li>10+ years in data management, data architecture, or master-data management; with at least 5+ years leading or managing enterprise MDM programs. </li><li>Hands-on experience with MDM platforms such as Syndigo, Informatica MDM (or equivalent) including design and implementation of master-data models, hierarchies, and governance frameworks.</li><li>Strong technical understanding of middleware/integration architectures (APIs, ESBs, event/message-based systems, batch or real-time data flows) and how MDM should integrate with downstream applications (ERP, supply-chain, e-commerce, analytics).</li><li>Proven experience in data migration, system consolidation, data cleansing/standardization, and data unification across multiple source systems.</li><li>Deep understanding of data governance, data quality, metadata, lineage, stewardship, access control, and data lifecycle management.</li><li>Experience leading cross-functional and vendor teams in large enterprise transformations.</li><li>Strong leadership, communication, stakeholder management - able to work with business execs, engineering teams, analytics, operations, and supply-chain partners.</li></ul> Preferred / Nice to Have <ul><li>Experience working in retail, distribution, manufacturing, CPG or supply-chain heavy environment.</li><li>Familiarity with cloud data platforms, data warehouses/lakes, data integration tools, and modern data architectures. </li><li>Experience establishing or working with enterprise data catalog, metadata repositories, or data lineage tools. </li><li>Background working on or overseeing data-platform modernization, data-warehouse / lakehouse migrations, or cloud-first data strategies. </li><li>Ability to communicate complex technical concepts to business and non-technical stakeholders.</li><li>A mindset oriented toward continuous improvement, scalability, reusability, and operational excellence.</li></ul> What Success Looks Like / Why It Matters <ul><li>You will lead the transformation of how master data is governed and used across the enterprise - delivering reliable, consistent, and high-quality data for supply-chain, product, vendor/customer master, e-commerce, analytics, and operations.</li><li>You'll enable critical cross-system integration and data flow - reducing duplication, errors, and data silos - and enabling better reporting, analytics, and operational efficiency.</li><li>You'll build and grow a capable MDM/data-governance team, instill best practices and stewardship, and embed data-quality culture across the business.</li><li>You'll help McLane scale its operations, support business growth, and leverage data as a strategic asset across merchandising, logistics, supply chain, and commerce.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Master Data Management Director

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. Benefits you can count on: <ul><li>Pay rate: $X.XX to $X.XX per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Customer Service Representative II: <ul><li>Monitor customer reporting; communicate critical issues. </li><li>Research and respond to customer inquiries. </li><li>Maintain customer files to ensure up to date information. </li><li>Manage customer requests for assistance, information, and issue resolution. </li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. </li><li>Maintain regular communication with decision makers within customer organizations. </li><li>Train customers on various business applications to maximize company value to the organization. </li><li>Analyze and respond to various customer requests involving store level and group level information. </li><li>Respond to various customer requests and needs. </li><li>Answer inquiries by phone, email, and internet response. </li><li>Perform other duties as needed or assigned by supervisor. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Customer Service Representative II: <ul><li>High School Diploma or GED. </li><li>2 or more years of customer service experience. </li><li>Ability to type 45 wpm and perform 10-key by touch. </li><li>Strong verbal and written communication skills, and organization and planning skills. </li><li>Knowledge and experience with all Microsoft office applications. </li><li>Ability to prioritize pending tasks in a logical manner. </li><li>Ability to learn quickly, retain information and meet deadlines. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Representative, Customer Service II

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: <ul><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Dispatch Coordinator: <ul><li>Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.</li><li>Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.</li><li>Develop and update driver and helper dispatch schedule daily.</li><li>Understand DOT hours of service and ensure driver compliance.</li><li>Set up daily tractor/trailer assignment for drivers.</li><li>Verify roadworthiness and keep maintenance records for tractors and trailers.</li><li>Call customers to inform them of variances in delivery times.</li><li>Expedite driver manifests and highlight keys.</li><li>Provide timely reports to immediate supervisor as requested.</li><li>Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.</li><li>Meet this position's physical demands.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Dispatch Coordinator Teammate: <ul><li>High School Diploma.</li><li>Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.</li><li>Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similarprograms.</li><li>Have 2 years in similar function (preferred).</li><li>Map reading abilities.</li><li>Understanding of distribution systems.</li><li>Ability to communicate in various methods with different levels.</li><li>Mathematical ability for maintaining schedules.</li><li>Understanding of dispatch issues and procedures. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable</li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Overnight Dispatch Coordinator

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: <ul><li>Pay rate: Starting at $19.50 dependent upon experience</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Dispatch Coordinator: <ul><li>Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.</li><li>Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.</li><li>Develop and update driver and helper dispatch schedule daily.</li><li>Understand DOT hours of service and ensure driver compliance.</li><li>Set up daily tractor/trailer assignment for drivers.</li><li>Verify roadworthiness and keep maintenance records for tractors and trailers.</li><li>Call customers to inform them of variances in delivery times.</li><li>Expedite driver manifests and highlight keys.</li><li>Provide timely reports to immediate supervisor as requested.</li><li>Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.</li><li>Meet this position's physical demands.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Dispatch Coordinator Teammate: <ul><li>High School Diploma.</li><li>Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.</li><li>Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similarprograms.</li><li>Have 2 years in similar function (preferred).</li><li>Map reading abilities.</li><li>Understanding of distribution systems.</li><li>Ability to communicate in various methods with different levels.</li><li>Mathematical ability for maintaining schedules.</li><li>Understanding of dispatch issues and procedures. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable</li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Coordinator, Dispatch

<h3>Job Description:</h3>Put your expertise in retirement planning to work every dayThe Expertise We’re Looking For<ul><li>Series 7 &amp; Series 63 licenses required</li><li>2+ years of experience in a customer service or sales role preferred</li><li>Knowledge of tax exempt retirement products and services highly desirable</li><li>Previous phone center experience preferred</li><li>Demonstrated ability to deliver exceptional customer results</li></ul>The Purpose of Your RoleRetirement Planners play a critical role in driving customer loyalty so our Tax Exempt retirement plan participants choose to become Fidelity customers for life. They will be responsible for helping our workplace participants better understand and maximize their plan benefits and provide the education and guidance they need to make their own informed decisions.The Skills You Bring<ul><li>Your comprehensive understanding of the current market, economy, &amp; economic trends</li><li>Your robust consultative, influencing and communication skills</li><li>Proven capability to be proactive and demonstrate initiative</li><li>Strong time management and prioritization skills</li><li>Your receptiveness to feedback and willingness to adapt to change</li></ul>The Value You Deliver<ul><li>Onboarding new participants into their workplace plans by providing education on their company’s match and savings as well as fundamental guidance to help with choosing their investment strategy</li><li>Supporting consolidation inquiries by proactively asking participants about prior workplace plans and other outside investments and offering suitable solutions to meet the customers’ needs</li><li>Actively engaging Tax Exempt Market retirement plan participants in a needs based analysis to identify appropriate solutions that will compliment and support their overall retirement plan</li><li>Leverage guidance offering and appropriate tools to assist customers with their retirement readiness</li><li>Applying consultative selling skills to customer interactions to identify suitable solutions and guidance while acquiring, retaining and developing assets</li><li>Understanding and articulating Fidelity Viewpoints to provide general education to clients</li><li>Identify opportunities to provide more complex guidance and partner with other Retirement Planner associates as appropriate</li></ul>How Your Work Impacts the OrganizationThe Regional Center Retirement Planner provides education and support for our workplace participants. You’re tasked with creating awareness around retirement readiness and influencing our customers to take action to improve their personal retirement situation. You’re providing value to Fidelity in a variety of ways including increasing cash flow through increasing deferrals and driving crossover customers that creates Personal &amp; Workplace Investment flows.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Retirement Planner - Tampa, FL

<h3>Job Description:</h3><h3>This role requires you to live in West Virginia (Morgantown or Charleston) in order to service local client companies on their campuses in person 2-3 days a week.</h3>The RoleThe Workplace Financial Consultant (WFC), part of Fidelity's Workplace Education Planning &amp; Advice (WEPA) organization, works directly with plan sponsor contacts, client HR representatives, and internal Fidelity partners to drive greater participant engagement and plan sponsor advocacy in our local workplace communities. You will serve as a key liaison between the client and internal business partners to create a client needs-based strategy and ensure Fidelity's overall ongoing success within a defined book of business. In addition, the WFC provides financial advice to participants through face-to-face meetings including one on ones, workshops, help desk sessions, benefits fairs, and lunch and learns. The WFC strives to ensure participants are prepared to make better decisions regarding their personal finances while ensuring industry leading customer satisfaction results are achieved.Specific responsibilities include:<ul><li>Provide 1:1 financial planning and investment advice appointments to plan participants both virtually and in-person</li><li>Apply the Fidelity Relationship Model during participant interactions</li><li>Educate participants on introductory topics in a 1: many format via onsite workshops and Ask Fidelity sessions </li><li>Conduct ongoing engagement planning with plan sponsors</li><li>Network with participants hosting lunch and learns, help desk sessions, and by attending benefits fairs</li><li>Manage relationships with our local branch business partners, strengthening the Personal Workplace Advantage/Partnership</li></ul>The Expertise and Skills You Bring <ul><li>3+ years of financial services experience required; BA required</li><li>Series 7 and 66 required (or S63/S65)</li><li>1-2 years of customer facing experience preferred</li><li>Life &amp; Annuity Certification optional</li><li>Demonstrated familiarity with Financial Planning Concepts</li><li>Demonstrated planning experience preferred</li><li>Demonstrated ability to independently problem solve/prepare for new challenges</li><li>Willingness to engage in complex conversations with a clear call to action</li><li>Ability to achieve mastery of fundamental planning and advice topics across Corporate &amp; Tax-Exempt Market (TEM) clients</li><li>Willingness to travel (up to 50%)</li></ul>The TeamThe Workplace Education, Planning and Advice (WEPA) organization exists to help employees in our local workplace communities.<ul><li>Employers who have chosen Fidelity to administer their 401k, 403b, Equity Compensation and assorted benefits plans often require help driving engagement in these valuable programs.</li><li>Our mission is to serve as a trusted partner for plan sponsors and participants, providing education, financial planning and advice, both virtually and on-site, nation-wide.</li><li>Our value is delivered to over one million plan-participants every year, inspiring them to reach their financial goals and bringing the broader Fidelity Advantage to life.</li></ul>Joining WEPA means that you will:<ul><li>UNITE as one team to intentionally connect, inspire and build strong relationships internally and with our plan sponsors</li><li>GROW in your skills to deliver more, world-class planning and education experiences for our participants</li><li>WIN on behalf of our clients, our participants and Fidelity</li></ul>Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.We invite you to Find Your Fidelity at fidelitycareers.com<h3>Certifications:</h3><h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Workplace Financial Consultant - West Virginia(Morgantown/Charleston)

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Representative - Coral Gables, FL

<h3>Job Description:</h3><h3>Financial Consultant</h3>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul>The base salary range for this position is $60,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

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