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Job Title Periop Operational Coordinator/UKHC Requisition Number NR12764 Working Title Operational Coordinator- Chandler OR Department Name H3320:Perioperative Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift Days: 7A to 7:30P Job Summary This position is for the Chandler OR. This role has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience 3 years of operating room experience preferred. Deadline to Apply 08/15/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Periop Operational Coordinator/UKHC

Job Title Periop Operational Coordinator/UKHC Requisition Number NR13601 Working Title Periop Operational Coordinator- Chandler OR Department Name H3320:Perioperative Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift days WEPP Job Summary This position is for the Chandler OR. This role has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities none Does this position have supervisory responsibilities? No Preferred Education/Experience 3 years of operating room experience preferred. Deadline to Apply 08/15/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Job Title Patient Services Coordinator/UKHC Requisition Number RE51247 Working Title Patient Services Coordinator – UKHC Bluegrass Care Clinic Department Name MG100: Physician Based Clinics Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs. Shift Monday – Friday, Day Shift; 8:00 am – 4:30 pm (40 hrs/wk); potential for 4x 10-hour shifts. Job Summary This position is located off-campus in Lexington, KY at UKHC Bluegrass Care Clinic. This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare. Skills / Knowledge / Abilities MS Windows, EPIC, Telephone etiquette, customer service. Does this position have supervisory responsibilities? No Preferred Education/Experience Previous experience in customer service, medical office, or care coordination roles. Deadline to Apply 08/14/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Services Coordinator/UKHC

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Bristol Myers Squibb (BMS) is seeking a candidate for the position of Senior Manager, Procurement, Third Party Risk Management. The Senior Manager will perform duties within the Research &amp; Development (R&amp;D) functional area will focus on the development and enablement of end-to-end risk governance that achieves simple and compliant processes (e.g. supplier onboarding, supplier risk assessment, on-going supplier risk monitoring) with the appropriate tools and controls in place as per the in-force enterprise Third Party Risk Management (TPRM) Standards and functional SOPs. On the on-going base the Senior Manager ensures compliance to TPRM requirements within the R&amp;D functional area by coordinating / assisting R&amp;D colleagues with each phase of the program and ensuring timely completion of requested activities (i.e. assessment renewals).Major Responsibilities and Accountabilities:<ul><li>Implementation of the enterprise TPRM program within the R&amp;D by leveraging existing Risk Management processes and SOPs and supporting key stakeholders in learning on how to use the newly developed TPRM platform.&nbsp;</li><li>Supporting the development and enablement of end-to-end risk governance that achieves simple and compliant processes (e.g. risk identification during sourcing selection (RFQ-RFPs), risk assessment, contracting, supplier onboarding, ongoing monitoring, termination) by coordinating and interacting with all key stakeholders and SMEs from involved risk areas (IT, Quality, Corporate Security, EOHSS, Compliance &amp; Ethics, Finance, Legal, etc).</li><li>Help defining process flows and steps to effectively reflect in the TPRM platform existing or newly defined risk assessment processes as per R&amp;D SOPs.</li><li>Support R&amp;D colleagues (Supplier Relationship Managers/ Business Owners, Procurement and SME’s) in implementing TPRM program and complying with the TPRM requirements.</li><li>IRQ (Inherent Risk Questionnaire) to identifying high risk areas per procured services/ goods.</li><li>Support Due Diligence Phase by facilitating and coordinating with BOs and SMEs.</li><li>Support Contingency Plan definition for Critical Suppliers.</li><li>Support on going Monitoring Phase by ensuring active interactions between BOs and SMEs and timely up-date of Risk Summary Reports.</li><li>Support SMEs and BOs with Issue Management at each phase of TPRM program as needed.</li></ul>This Senior Manager will collaborate with the following cross functional teams<ul><li>Counterparts from other BMS Functions. (GPS, Commercial Enabling Services)</li><li>Procurement core TPRM team to ensure harmonization and alignment on approach and execution of the companies’ broader risk management strategy.</li><li>SMEs from Risk Areas supporting TPRM program. (IT Data Privacy &amp; Cyber, Quality, BCM, EOHSS, Corporate Security, Financial Viability, Legal, Compliance &amp; Ethics)</li><li>Members of Procurement. (Global Category Leads, Site Procurement Leads)</li><li>Business Owners and Supplier relationship Mangers (managing external partners in all categories Direct and Indirect) at global level.</li></ul>QualificationsMinimum Requirements<ul><li>Minimum education of a B.S./B.A. is required.</li><li>Minimum of five (5) plus years of business experience is required in which four (4) years of multi-disciplined procurement experience, or related category domain experience or relevant experience is required. Minimum of one (1) year Pharmaceutical Procurement experience or working directly with Pharmaceutical Procurement teams or relevant experience is required.</li><li>Experience leading and participating on cross-functional and/or global teams.</li><li>Internal stakeholder management, data/information management, category management, process redesign and continuous improvement expertise, project management and performance measurement skills.</li><li>Procurement process knowledge, supplier selection, contract management, supplier management, technology utilization, strategic planning.</li><li>Managerial experience including managing teams of senior professionals and establishing performance expectations is preferred.</li></ul>The starting compensation for this job in New Jersey is a range in from $161,250.00 - $195,400.00, plus incentive cash and stock opportunities (based on eligibility).&nbsp;The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided&nbsp;based on demonstrated&nbsp;experience.Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit Life At BMS - BMS Careers.Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Manager, Procurement, Third Party Risk Management

Compensation Type: SalariedCompensation: $31.00Job SummaryThe Nursing Lab Coordinator works under the direction of the Nursing chairperson and in collaboration with the full-time Simulation lab coordinator to ensure the effectiveness and efficiency of laboratory operations and resource utilization to meet student learning environment needs. The Nursing Lab Coordinator stocks, organizes, sets up, and takes down supplies used for student skill practice, demonstrations, and testing. Additional responsibilities include coordination with laboratory staff and faculty to plan, coordinate, and implement laboratory experiences to support student learning.ESSENTIAL JOB FUNCTIONSLab Coordination<ul><li>Coordinates daily operations of Nursing Program Laboratories with faculty and staff. Coordinates with Course Leaders in the utilization of EBP to integrate best practices in lab instruction. Coordinates with Laboratory Staff and Course Faculty to plan leaning environment that will increase the student’s ability to meet the skill competencies.</li><li>Coordinates with course leads to provide orientation for new faculty related to lab policy, procedures, and equipment. Coordinates practices to maintain appropriate standards of lab cleanliness and assists with finding resources for equipment maintenance and repairs. Creates and maintains a respectful, professional working environment.</li><li>Performs minor simple repairs and cleans equipment to maintain good working order; collaborates with Facilities for repairs; maintains bio hazardous materials in accordance with policy to ensure safety; organizes and labels supply storage; ensures availability of supplies for students and faculty; monitors and maintains records of supplies used and needed; assures practices are in accordance with requirements for pharmacy license approval; maintains confidentiality of student information.</li></ul>Clerical<ul><li>Maintains inventory of supplies, equipment, and learning resources in Nursing Program Laboratories. Maintains professional standards reflective of the Ohio Board of Nursing rules and ACEN Standards and Criteria. Assists in maintaining records and inventories of activities, equipment, and supplies in the laboratories.</li></ul>Student Success Support<ul><li>Creates a learning environment that enhances the student’s ability to use conceptual thinking and problem-solving skills. May at times, reinforce previous learning during open Nursing Program laboratory hours.</li></ul>Culture of Respect<ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Other duties as required.*Regular, predictable, and punctual attendance is required.MINIMUM EDUCATION AND EXPERIENCE REQUIRED<ul><li>Licensed Practical Nurse (LPN) or Associate (ADN)</li><li>Two (2) years of previous employment in direct patient care as a Registered Nurse or Licensed Practical Nurse.</li><li>Current, valid license as an RN or LPN in Ohio</li><li>Current healthcare provider CPR certification</li><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li><li>*An appropriate combination of education, training, coursework, and experience may qualify a candidate.</li></ul>Compensation: $31/HourCSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Part timeUnion (If Applicable):Scheduled Hours:20Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Nursing Lab Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.This Director position is part of the Regulatory Exam Lifecycle Management (RELM or ‘the Team’) in Global Risk and Compliance (‘GRC’), and reports to the VP/Head of RELM. RELM supports the end-to-end lifecycle of regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express.&nbsp;Within RELM, the Regulatory Risk Management (RRM) team centrally manages RELM’s reporting to management committees and senior leadership and leads the annual regulatory exam Risk Performance Ratings process. RRM is responsible for ensuring exams and issues are accurately and timely updated in the system of record and maintaining ownership of RELM’s reporting platform to support effective reporting to stakeholders.&nbsp; Lastly, RRM manages RELM’s risk management-related efforts and ad hoc initiatives.&nbsp; The RRM Director will partner closely with the Director of Regulatory Professional Practices.&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;Key responsibilities will include: <ul><li>Maintaining reporting and governance standards and developing management and committee-level status reporting of exam and regulatory issues</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leading the regulatory pillar of the Risk Performance Program, including quarterly reporting·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Developing and maintaining regulatory readiness and exam-readiness training material and standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Developing and maintaining RELM’s policies and procedures, including AEMP 69·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establishing and tracking RELM goals and priorities ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing data and overseeing RELM’s work products for quality, accuracy and completeness ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining relationships with key business partners including Operational Risk Management, US Regulatory Relations, General Counsel’s Organization, Enterprise Program Management, Control Management, Enterprise Risk Management, and the Internal Audit Group·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving RELM’s risk management activities including Process Risk Self-Assessment (PRSA), Business Continuity Plan (BCP), Records Management and serving as the Line of Business Compliance Officer (LOBCO) (as LOBCO performing regulatory compliance reviews of new regs/rules in partnership with GCO, as appropriate)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serving as the primary liaison for the issue management system and owner of the Archer Regulatory EngagementMinimum Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 5-7 years of operational experience in exam management, regulatory affairs, risk management, and/or ops risk/compliance is a strong preference.&nbsp; ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to set team direction and operate independently. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Highly collaborative, with ability to build relationships with internal stakeholders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Outstanding project management, organizational, and process/workflow skills. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong communication and presentation skills, with ability to deliver clear, concise messages tailored to the audience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated ability to be flexible when faced with changing priorities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree required, advanced degree a plus.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Director Regulatory Risk Management RELM

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our business is growing, and we are looking for additional Hospitality Coordinators to join our team. Working within Resy’s Customer Success Org, Hospitality Coordinator’s primary responsibility will be to provide outstanding front-line service and support to our Resy restaurant partners and Resy app users to ensure they are getting the most out of the Resy experience.&nbsp;WHAT YOU'LL DO:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Answer guest inquiries via email &amp; live chat</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Troubleshoot any issues relating to Resy products: Resy Consumer App, ResyOS Restaurant App, Resy Restaurant Web-Dashboard &amp; Resy.com</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide top tier support to Resy customers escalating any critical issues to our SR Support Team and collaborating cross-team to resolve</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Educating restaurant operators to raise the level of hospitality they offer through Resy technology</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist the implementation team with setting new restaurant customers live on Resy</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Offboard former restaurant customers by communicating final invoice details, scheduling official churn date and documenting feedback for review</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Make phone calls to confirm premium reservations for the Resy Global Access concierge program</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Working on other duties and projects as assigned </li></ul>WHO YOU ARE:<ul><li>&nbsp; &nbsp; &nbsp;Interest in working in a fast-paced hospitality-tech environment</li><li>&nbsp; &nbsp; &nbsp;Exceptional organizational skills, a keen eye for detail, a strong technological aptitude, and the ability to stay calm under pressure</li><li>&nbsp; &nbsp; &nbsp;Mastery of Microsoft Office and MacOS</li><li>&nbsp; &nbsp; &nbsp;Ability/flexibility to work global restaurant hours, including nights and weekends</li><li>&nbsp; &nbsp; &nbsp;Passion for restaurants and the hospitality industry</li><li>&nbsp; &nbsp; &nbsp;Experience working at restaurants</li><li>&nbsp; &nbsp; &nbsp;Working knowledge of reservation-management systems and restaurant operations</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Experience supporting technology for a SaaS business</li></ul>Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Hospitality Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Sr. Client Manager (CLM) position is responsible for managing a portfolio of approximately 75-100 merchants from B2C and B2B companies representing approximately $1B in annual American Express charge volume. These are well-known brands across various industries and verticals including restaurant, retail, entertainment, manufacturing and professional services.&nbsp;Responsibilities include managing and expanding American Express’ merchant relationships through developing and delivering valuable insights, solutions, consultation, and creativity. This includes establishing deep, mutually beneficial, and profitable, relationships with the merchants and driving incremental revenue to the merchant and Amex. By understanding the merchant's organization and industry and applying knowledge of American Express, CLMs serve as consultants within Amex to develop and sell Amex solutions that help merchants manage and optimize their investments, payment processing and card acceptance experiences.Do you enjoy a dynamic, collaborative work environment where you can make a mark? Are you someone who knows how to drive significant business results and new partnerships? Are you excited to join a team culture that is opportunistic, innovative, accountable, customer-oriented, and results-focused? If so, this role is for you.Responsibilities:<ul><li>Manage a portfolio of approximately 75-100 strategic cross-industry merchants</li><li>Establish and build strong relationships through consistent in-person interaction with merchants regarding their business model, industry, marketplace, etc.</li><li>Identify and expand existing business relationships, increase acceptance with merchants, and develop strategic portfolio / account plans</li><li>Provide proactive consultation to drive business growth and improve customer satisfaction</li><li>Develop and execute strategic account plans to grow Amex revenue, market share and profitability</li><li>Increase Amex relevance by consistently and effectively communicating the value story</li><li>Consistently track / evaluate business results with a focus on moving opportunities through sales pipeline</li><li>Build and leverage relationships with internal network to efficiently execute against account growth plans</li><li>Increase Merchant Satisfaction (NPS score)</li></ul>Minimum Qualifications:<ul><li>Strong track record of relationship management and consultative selling skills with a demonstrated ability to establish, maintain and deepen partnerships with customers, and identify and drive profitability within the portfolio</li><li>Strong analytical skills with a focus on manipulating merchant metrics in excel to determine portfolio strategy / approach</li><li>Strong negotiation, influencing and collaboration skills are required</li><li>Highly customer focused, a self-starter and a results-driven individual</li><li>Ability to articulate value proposition and connect it to the customer’s business model</li><li>Strong presentation/negotiation skills and the ability to build rapport and credibility</li><li>Proven success of influencing and collaborating with C-level decision makers</li><li>Excellent oral/written communication and be proficient in MS Office applications</li><li>Ability to communicate frequently, candidly, and clearly</li><li>Ability to listen and adapt/pivot approach</li><li>Bachelors Required</li><li>50% Travel required within Michigan and Northwest Ohio</li></ul>Preferred Qualifications:<ul><li>Exceptional financial analysis expertise, both qualitative and analytical, with the ability to prepare financial analysis to support value propositions and support growth proposals</li><li>Minimum of 5 years of proven success in account management/sales and portfolio planning</li><li>Knowledge of the Merchant / acquiring business and/or the U.S. payments industry are strongly preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Client Management

<h3>Job Description:</h3>The RoleAre you passionate about empowering customers through seamless digital experiences? Do you enjoy collaborating across teams to help users achieve their digital goals?We’re looking for a Product Manager/Squad Lead to lead a team in delivering impactful features driven by customer feedback and data insights. In this role, you’ll work closely with UX, Analytics, and Engineering to optimize team strengths and deliver meaningful outcomes. You’ll also collaborate with other squads in the cohort to develop new features that enhance product adoption and scale our digital capabilities. If you're excited about shaping the future of customer self-service, we’d love to hear from you.The Expertise and Skills You Bring<ul><li>You hold a bachelor’s degree, with an advanced degree being preferred.</li><li>You have 7+ years of comparable product management experience in financial services and technology including cross enterprise focus.</li><li>You enjoy creating customer centric digital experiences that deliver on product, technology, and firm goals, using Agile methodologies.</li><li>You define and prioritize a squad roadmap aligned to the larger set of product and business goals/KPIs.</li><li>You deliver key features for our product by taking accountability for feature releases and empowering the team.</li><li>You foster a collaborative environment where opinions and team dynamics matter, to create a high functioning cross-skilled team.</li><li>You possess a keen interest in customer feedback / marketplace trends.</li><li>You build strong relationships and partner effectively to build credibility and trust with diverse stakeholders.</li><li>You are a hands-on leader, an active listener and are motivated by building teams to deliver products through all stages of product development.</li><li>You are intellectually curious and model a culture of continuous learning, mentoring, and coaching others to be the best version of themselves.</li></ul>The TeamThe team sits within the Enterprise Digital Capabilities team within Digital Products domain as part of the Fidelity Brokerage business unit. Digital Products' priority is to drive our digital business by optimizing channels and delivering core capabilities in support of attracting and deepening relationships with our self-directed customers.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Squad Lead / Product Manager, Enterprise Guided Experience

<h3>Job Description:</h3>The RoleReporting to Strategic Adviser’s Vice President, Managed Accounts Investment Solutions, the position will be a catalyst in the growth of managed accounts product including our dedicated mutual fund line-up that are the foundation of our advice solutions and investment capabilities within SAI.The Senior Manager, Managed Accounts Investment Solutions will assist in the development and execution of managed account product initiatives while continuously improving and supporting our current product offerings.An important role is to act as liaison between SAI investment professionals and key product, sales and service, communications, legal and compliance business partners. Effectively turning transforming our investment capabilities into clear and powerful value drivers for clients!Finally, you will lead the board reporting process of the Strategic Advisers multi-manager funds. You will also provide portfolio, performance and competitor profiles, analysis, and insight.In this role you will be part of a diverse, collaborative, and adaptive team tasked with helping grow Fidelity’s advice solutions in the marketplace! We are seeking candidates who like to work in an agile and future-thinking organization who values positive change agents with an unwavering commitment to wowing our customers.Primary ResponsibilitiesThe Senior Manager responsibilities within Strategic Advisers managed account offerings/capabilities will contribute to several exciting areas of the business.<ul><li>Provide business analysis and project management support which will assist in the definition of investment solutions that meet identified customer/market needs; and represent investment team needs in platform/implementation efforts to bring new capabilities and products to market</li><li>Contribute to product launches by assisting in representing the investment team to communicate the investment process, investment philosophy, portfolio construction positioning and messaging, representative training, as well as thought leadership</li><li>Provide ongoing product support in the form of communications and positioning of investment process and methodology, as well as facilitation of client exceptions, reporting/analysis enhancements, ad hoc channel requests and Board preparation for the PAS-dedicated multi-manager and underlying dedicated Fidelity SAI funds</li><li>Deliver competitive analysis and insights of the Managed Accounts marketplace by monitoring the performance, product enhancements, and product development of selected key competitors</li><li>Communicate the investment philosophy, process, resources and results to internal partners and will work closely with product professionals across Fidelity's distribution channels to support product positioning, product marketing, and product development</li><li>Generate valuable, decision-support reporting for internal and external audience to shape the future of our business and offerings</li></ul>The Skills and Expertise You Bring<ul><li>Four (4+) plus years of financial services experience, preferably in product management, product development or product strategy roles</li><li>Experience with mutual funds across multiple asset classes</li></ul><ul><li>Interpersonal and Influencing skills required along with confirmed ability to successfully engage with all levels of management across multiple business units.</li><li>Communication Skills and the ability to clearly, concisely and persuasively present complex proposals, issues and arguments, both in writing and verbally.</li><li>Analytical and Critical Thinking Skill required ensuring analyses are thoroughly vetted and sound</li><li>Project Management skills required to efficiently drive projects across the company and run critical dependencies</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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