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Join the Clean Energy RevolutionBecome a Business Readiness Management - Business Transformation and Readiness, Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be at the forefront of driving strategic readiness activities across organizational design, field engagement, coordination of the Business Readiness Network and Super User Network, and user adoption for the NextGen ERP implementation. You’ll partner closely with cross-functional teams to assess change readiness impacts, develop readiness strategies, and deliver actionable insights through dashboards and reporting. You’ll bring deep expertise in business transformation and change enablement, acting as a trusted advisor to program leadership and business stakeholders. As a senior specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone.The NextGen ERP program will span the next 5 years leveraging emerging digital solutions in concert with re-imagining and transforming our current processes and organization to make dramatic improvements to operational performance, as many companies are doing across industries. We are looking at an approach that not only upgrades the systems but also transforms our business processes to enhance efficiency, improve data quality, and provide better integrated decision making across the enterprise. We are currently in the implementation phase of a major ERP transformation program, leveraging a hybrid agile approach to motivate change. This effort goes beyond a system upgrade—it’s a fundamental redesign of our core financial processes. Our goal is to streamline operations, enhance data accuracy, and enable integrated, enterprise-wide decision-making. The Finance Integration track plays a critical role in delivering these outcomes.&nbsp;As a&nbsp;Business Readiness Management - Business Transformation and Readiness, Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Provides reporting on key metrics related to major programs and initiatives</li><li>Develops, produces, and tracks key metrics through automated processes and KPI dashboards</li><li>Monitors the creation and storage of documentation and records for use in project monitoring, ensuring accuracy and completeness in order to track project/program costs, resources, schedules, and status for management review</li><li>Delivers data analysis and business intelligence reports, including complex requests with high internal and external visibility or special requests, such as audits</li><li>Coordinates research efforts on various topics to ensure timely information is gathered which can form the basis for decision making on organization priorities and needs</li><li>Contributes to process improvement and refinement efforts of department and/or Operating Unit</li><li>Develop and maintains systems/tools to facilitate work processes, records management, and communications in support of Business Operations analysis</li><li>Develops and reports on key performance indicators to measure efficiency and effectiveness of projects and programs</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience performing business operations analysis.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree or higher in Business Administration, Economics, Organizational Development, or related field.</li><li>Project Management Certification and/or experience working with hybrid Waterfall/ Agile approach.&nbsp;</li><li>Two or more years of experience with business transformation readiness, organization change readiness, or related business transformation projects.&nbsp;</li><li>Two or more years of experience with business readiness tasks, such as training, technical and operational user readiness, impact and readiness assessments, and overall organizational preparedness for successful deployment and post-deployment/ hypercare phases.&nbsp;</li><li>Two or more years of experience and working knowledge with SAP/ ERP applications/ modules, with deep understanding of related business processes and operating models spanning one or more business process domains.&nbsp;</li><li>Two or more years of experience with developing dashboards and tracking KPIs using tools such as Power BI to support strategic insights and performance monitoring. &nbsp;</li><li>Experience working in cross-functional, matrixed environments.&nbsp;</li><li>Experience with major business transformations,&nbsp;such as the Southern California Edison's previous CSRP (Customer Service Re-platform Project).</li><li>Experience in either training program development and delivery, organizational change management, or preparing and ensuring large-scale business readiness.&nbsp;</li><li>Collaborative and able to quickly build trust and engender consensus from diverse groups&nbsp;</li><li>Exceptional communication skills, written and verbal, along with negotiation and influence skills.&nbsp;</li><li>Experience working with Copilot, ChatGPT, GPT-3 and/or other GenAI technologies&nbsp;</li><li>Experience and proficiency with MS Office 360 applications, including Microsoft Teams, Word, Excel, PowerPoint, SharePoint and Power BI.&nbsp;</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is Pomona, CA (Pomona Innovation Village 2).&nbsp; However, the successful candidate may also be asked to work for an extended amount of time throughout the SCE service territory. </li><li>Position will require up to 25% traveling and being out in the field throughout the SCE service territory.&nbsp;</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Business Readiness Management - Business Transformation and Readiness, Senior Specialist

Join the Clean Energy RevolutionBecome a Business Readiness Management - Business Transformation &amp; Readiness, Senior Advisor&nbsp;at Southern California Edison (SCE) and build a better tomorrow.&nbsp; In this job, you’ll be at the forefront of driving strategic readiness activities across organizational design, field engagement, coordination of the Business Readiness Network and Super User Network, and user adoption for the NextGen ERP implementation. You’ll partner closely with cross-functional teams to assess change readiness impacts, develop readiness strategies, and deliver actionable insights through dashboards and reporting. You’ll bring deep expertise in business transformation and change enablement, acting as a trusted advisor to program leadership and business stakeholders. As a senior advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?The NextGen ERP program will span the next 5 years leveraging emerging digital solutions in concert with re-imagining and transforming our current processes and organization to make dramatic improvements to operational performance, as many companies are doing across industries. We are looking at an approach that not only upgrades the systems but also transforms our business processes to enhance efficiency, improve data quality, and provide better integrated decision making across the enterprise. We are currently in the implementation phase of a major ERP transformation program, leveraging a hybrid agile approach to motivate change. This effort goes beyond a system upgrade—it’s a fundamental redesign of our core financial processes. Our goal is to streamline operations, enhance data accuracy, and enable integrated, enterprise-wide decision-making. The Finance Integration track plays a critical role in delivering these outcomes.As a&nbsp;Business Readiness Management - Business Transformation &amp; Readiness, Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Develop and execute a comprehensive transformation strategy that aligns with the company's goals and objectives.</li><li>Stay current with industry trends and emerging technologies to ensure the organization remains competitive and innovative.</li><li>Analyze the current state of the organization and perform impact assessments around processes, systems, and culture, to identify areas for improvement.</li><li>Develop and maintain project plans, timelines, and budgets to ensure successful delivery of transformation initiatives.</li><li>Monitor and evaluate progress against targets, identifying areas of improvement and making necessary adjustments.</li><li>Engage and influence stakeholders at all levels of the organization, including senior leadership, to gain support and alignment for the transformation efforts.</li><li>Serve as lead on implementation teams and the single point of contact for assigned technology workshops as well as oversee the development of tools, data readiness efforts, and processes needed to ensure a successful implementation of Asset Management principles and asset integration business planning</li><li>This position is expected to be a subject matter expert.</li><li>Provide strategic guidance and mentorship to junior team members, fostering a culture of learning and development.</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of business operations and/or transformation experience.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree or higher in Business Administration, Economics, Organizational Development, or related field.</li><li>PROSCI - Change Management Practitioner certification.</li><li>Project Management Certification and/or experience working with hybrid Waterfall/ Agile approach.</li><li>Five or more years of experience with business transformation readiness, organization change readiness, or related business transformation projects.</li><li>Five or more years of experience with business readiness tasks, such as training, technical and operational user readiness, impact and readiness assessments, and overall organizational preparedness for successful deployment and post-deployment/ hypercare phases.</li><li>Two or more years of experience and working knowledge with SAP/ ERP applications/ modules, with deep understanding of related business processes and operating models spanning one or more business process domains.</li><li>Experience handling activities/ projects delivered by the Service Integrator (SI) scope of work, including quality and timely acceptance of deliverables from the SI.</li><li>Strong experience conducting and facilitating large scale projects and end-to-end project management skills.</li><li>Experience working in cross-functional, matrixed environments.</li><li>Experience with major business transformations, such as CSRP</li><li>Experience in either training program development and delivery, organizational change management, or preparing and ensuring large-scale business readiness.</li><li>Collaborative and able to quickly build trust and engender consensus from diverse groups.</li><li>Exceptional communication skills, written and verbal, along with negotiation and influence skills.</li><li>Experience working with Copilot, ChatGPT, GPT-3 and/or other GenAI technologies.</li><li>Experience and proficiency with MS Office 360 applications, including Microsoft Teams, Word, Excel, PowerPoint, and SharePoint.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is Pomona, CA (Pomona Innovation Village 2).&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at throughout the SCE service territory.&nbsp;</li><li>Position will require up to 25% traveling and being out in the field throughout the SCE service territory.&nbsp;</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Business Readiness Management - Business Transformation & Readiness, Senior Advisor

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including&nbsp;SUSE® Linux Suite,&nbsp;SUSE® Rancher Suite,&nbsp;SUSE® Edge Suite, and&nbsp;SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit&nbsp;<a href="http://www.suse.com" target="_blank">www.suse.com</a>.Project ManagerJob DescriptionABOUT SUSE&nbsp;SUSE - the world’s largest independent open source company - helps customers, partners and&nbsp; communities be the difference in their spheres of influence. Through open collaboration and&nbsp; agile, enterprise-grade open source solutions; customers, partners and communities are&nbsp; empowered to simplify tasks, modernize environments and accelerate business innovation –&nbsp;ultimately reaping the benefits of measurable value and better futures. Our customer obsessed&nbsp; operating model means exceptional service, value, flexibility and customer choice, with no&nbsp; enforced lock in.&nbsp;&nbsp;SUSE’s open, open source approach helps our customers and partners move their businesses&nbsp; forward, transforming IT, delivering increased agility and faster innovation.&nbsp;&nbsp;About SUSE Professional Services&nbsp;In Professional Services at SUSE, we provide world-class Consulting, Training and Premium&nbsp; Support services which enable our customers in their successful adoption of SUSE’s portfolio of&nbsp; products and solutions, be that Enterprise Container Management using SUSE Rancher Prime,&nbsp; or Linux platforms to support business critical applications such as SAP.&nbsp;&nbsp;Reports To&nbsp;Director, Consulting, EMEA&nbsp;Objectives of the role&nbsp;In this Post-Sales role as a Project Manager, you will be responsible for the coordination and&nbsp; management of customer facing Consulting delivery projects within the CEMEA region (including&nbsp; the Middle East and Africa). This can take the form of oversight across a portfolio of smaller&nbsp; engagements, or hands-on and in-depth management of more strategic engagements, as the&nbsp; market demands.&nbsp;&nbsp;You will build positive relationships with customers and drive customer satisfaction, whilst aligning&nbsp; with all relevant members of the SUSE team including Technical Consultants and Sales teams – communicating effectively with internal and external Stakeholders at all levels.&nbsp;&nbsp;Additionally, you will need to have a good understanding of industry-standard best practices for a&nbsp; professional services organization and will play an integral part in implementing or improving&nbsp; processes, contributing your expertise to shaping the future growth of the Professional Services&nbsp; function in SUSE.&nbsp;&nbsp;Focus Areas&nbsp;● Act as main point of contact for assigned customers during the full lifecycle of SUSE&nbsp; Consulting projects&nbsp;● Lead project planning, scheduling, monitoring, and reporting activities for these engagements ● Work with the Consulting management team and Operations function to secure and plan&nbsp; project resources&nbsp;&nbsp;● Control project requirements, scope, and change requests&nbsp;● Manage customer satisfaction and escalate issues in a timely manner ● Contribute to the weekly Forecasting process with timely &amp; accurate project updates ● Work with Services Engagement Managers to negotiate Professional Services Contracts ● Assist with the creation of Statements of Work (SOWs)&nbsp;● Contribute expertise on best practices for Project Delivery&nbsp;&nbsp;● Work with other regions and geos in sharing best practice and resources, where it makes&nbsp; sense for the SUSE global business&nbsp;&nbsp;● Work with the Operations function and other stakeholders to comply with departmental&nbsp; processes and to improve processes or develop new practices where appropriate ● Provide cover for colleagues’ absences from time to time&nbsp;● Be able to articulate the key values of SUSE products, solutions and strategy ● Display a flexible mind-set and be ready to adapt to the changing needs of the businessAbout You – Must Haves&nbsp;● Native Arabic speaker or fluent in Arabic to the equivalent standard of a native speaker ● Fluent in written and spoken English&nbsp;&nbsp;● Experienced at coordinating the delivery of technical projects, including management of a&nbsp; dynamic portfolio of engagements which are on-going simultaneously&nbsp;● Proven expertise in use of project management tooling&nbsp;&nbsp;● Capable of dealing effectively with challenging customers&nbsp;● Comfortable in a fast-paced environment in which change is constant – proven ability to be&nbsp; flexible and adaptive&nbsp;&nbsp;● Adjusted to working internationally – with customers &amp; colleagues in a variety of countries&nbsp; ● Organised mindset, bringing structure to your customer &amp; colleague interactions, reliability to&nbsp; your regular commitments and able to generate clear reports&nbsp;● Detail oriented and comfortable with financial data&nbsp;&nbsp;● Excellent communicator, able to interact with stakeholders at all management levels&nbsp; ● Great collaborator, able to work across your own team and wider groups, and to extract the&nbsp; best from the resources you work with&nbsp;About You – Nice to Haves&nbsp;● Direct experience, or awareness and understanding of the Open Source software industry ● Background in working with software defined infrastructure platforms&nbsp;● Experience in managing OS migration and/or platform migration projects ● Technical knowledge in one or more of the following areas: SUSE Rancher Prime and/or&nbsp; Kubernetes based platforms, SUSE Linux Enterprise and/or Enterprise Linux Operating&nbsp; Systems&nbsp;● Certification or equivalent experience in managing projects using Agile methodologies&nbsp;SUSE is proud to be an Equal Opportunity Employer. Prospective employees will receive&nbsp; consideration without discrimination because of race, colour, religion, creed, gender, national&nbsp; origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship&nbsp; or any other legally protected status&nbsp;<a href="https://jobs.suse.com" target="_blank">https://jobs.suse.com</a>This position is subject to a background check(s), including criminal, credit, and/or employment references. The candidate is required to complete the background check(s) once an offer has been accepted. This will be conducted by SUSE’s external provider, where legally permitted.JobServicesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

SUSE

Project Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Risk Management (“EDRM”), within Global Risk &amp; Compliance Organization, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Manager who will play a key role in supporting the oversight of data used in key risk and regulatory reports. The Manager will review and assess reporting outputs, evaluate controls, and provide transparency into data risks, ensuring alignment with EDRM policies, regulatory requirements, and our enterprise risk appetite.Responsibilities include, but are not limited to:<ul><li>Review data used in key risk and regulatory reports for completeness, accuracy, and alignment with enterprise standards.</li><li>Conduct independent assessments of reporting processes and challenge the design and effectiveness of data-related controls.</li><li>Collaborate with stakeholders across Global Risk &amp; Compliance, Finance, the Enterprise Data Office, and business units to strengthen reporting processes and data risk transparency.</li><li>Monitor and analyze key risk indicators to identify trends, emerging issues, and potential control weaknesses in data used in reporting processes.</li><li>Contribute to the development and enhancement of EDRM policies, procedures, and guidance.</li><li>Stay current on regulatory requirements and industry best practices to ensure ongoing compliance and relevance of oversight activities.</li></ul>Qualifications<ul><li>Bachelor’s degree in Finance, Risk Management, Information Technology, Data Analytics, or related field required.</li><li>Advanced degree preferred.</li><li>5+ years of experience in data management, risk management, compliance, audit, or regulatory reporting, preferably in financial services.</li><li>Strong knowledge of data governance, compliance, and issue management in large organizations.</li><li>Experience reviewing and assessing risk reporting, dashboards, or control testing results.</li><li>Proficiency with reporting and data analysis tools (Excel, SQL, Power BI, Tableau).</li><li>Familiarity with database systems and enterprise risk platforms.</li><li>Strong analytical and critical thinking skills with high attention to detail.</li><li>Excellent communication skills, with the ability to distill complex findings for senior stakeholders.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li>Strong collaboration and influencing skills across a matrixed organization.</li><li>High integrity and willingness to challenge assumptions constructively.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a detail-oriented and highly organized analyst to develop and manage training and awareness content related to Global Sanctions and PEP compliance, as part of the Policy, Procedure, and Project Management pillar. This role is ideal for someone who excels at translating complex concepts into clear, engaging materials for a variety of global audiences. The analyst will lead the creation, maintenance, and distribution of training modules and job aids, ensuring that content remains up-to-date, consistent, and aligned with regulatory expectations. The ideal candidate will have experience in training development, content strategy, or communications.This is a&nbsp;hybrid position&nbsp;and cannot be performed remotely.This role may also support other responsibilities and functions within the Global Sanctions team as needed.How will you make an impact in this role?<ul><li>Develop and update training materials for sanctions and PEP-related topics</li><li>Conduct live, recorded, and in-person training sessions for global employees</li><li>Assist in enterprise-wide training content refreshes and alignment with policy changes</li><li>Train internal stakeholders on Bridger and alert adjudication best practices</li><li>Create case-study based materials to illustrate key risks and decision-making frameworks</li><li>Partner with GCO and subject matter experts to ensure training relevance and accuracy</li><li>Maintain version control and documentation for training modules</li><li>Support other functions in support of the Global Sanctions Team as needed</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent experience</li><li>2+ years of experience in training, content creation, or compliance</li><li>Strong communication and presentation skills</li><li>Proficiency with PowerPoint and other content delivery platforms</li><li>Detail-oriented and organized with strong documentation skills</li></ul>Preferred Qualifications<ul><li>Familiarity with sanctions/PEP screening systems (e.g., Bridger)</li><li>Experience delivering training in a regulatory or compliance-focused environment</li><li>Knowledge of financial crimes risk and regulatory frameworks</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Global Sanctions Policy, Procedure & Project Management Analyst Compliance– Training & Content Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a centre of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThe role of Manager, Enterprise Payments Product Management is an exciting opportunity for a talented product manager to define the product strategy and roadmap to deliver a best-in-class enterprise payment service for American Express. This colleague will be a central member of the Enterprise Payments COE that is tasked with driving an enterprise critical multi-year Multi-Rail Payments program established to (1) accelerate the development of our enterprise payment services and (2) redesign the operating model surrounding it to drive excellence in payment execution. This role will help to reshape and transform how payment products are built and delivered at American Express with a specific focus on defining product strategies for our payment controls. The Manager, Enterprise Payments Product Management will collaborate closely with Business, Delivery, and Technology to define the product vision and roadmap for AML and Payments compliance within Enterprise Payments.Key Responsibilities<ul><li>Help define the product vision and strategy for A2A / money movement products and services used across American Express.</li><li>Drive product strategy for crucial strategies related to our payment controls</li><li>Evaluate market trends, competitive landscape, and customer feedback to identify opportunities to further enhance the product value proposition.</li><li>Engage with and influence internal business stakeholders and partners to understand customer needs, flesh out use case details, collaborate on new/relevant product concepts, and&nbsp;co-develop solutions to deliver on Enterprise goals.</li><li>Identify opportunities to leverage existing payment capabilities to deliver value for new use cases or new markets.</li><li>Own, update, and prioritize the product roadmap including new capabilities, features, services, expanded markets, product integrations, decommission of products, etc.</li><li>Develop robust business cases to support prioritization of roadmap items.</li><li>Collaborate with Product owners to align on product roadmap including new product features and enhanced services, as required to deliver on the overarching strategy.</li><li>Define capabilities for new payment products and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value.</li></ul>Requirements/Qualifications<ul><li>Relevant experience: Experience in product management, product development, management consulting, and/or strategy. MBA preferred.</li><li>Passion for payments: Passion for emerging payments, fintechs, and the evolving payments landscape (e.g., real time payments, PSD2, APM’s, etc.). AML/Payments controls expertise a must, and a knowledge of A2A money movement (ACH, wires, RTP, etc.) a plus.</li><li>Results-oriented: Passion to drive strategies to deliver results in a dynamic and highly matrixed environment.</li><li>Intellectual curiosity: High-intellectual curiosity, out-of-the-box, creative &amp; critical thinker with experience in complex problem solving and strategic thought leadership.</li><li>Entrepreneurial spirit: Ability to mobilize and lead cross-functional team collaboration to achieve results in a fast paced, multi-partner environment with constant change.</li><li>Highly collaborative: Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives.</li><li>Agility: Ability to operate in ambiguity, white space, and an environment with quickly-evolving priorities.</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Manager, Enterprise Payments Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Servicing (GS) is responsible for the company's customer service, credit, and fraud operations serving consumers, commercial clients, and merchants around the world, as well as global consumer travel and lifestyle servicing. GS provides the world's best customer experience every day by building on Amex's 175-year legacy of service excellence, leveraging new technologies and capabilities to drive innovation, and bringing a human touch to each customer interaction.GS Control Management supports our organization in identifying, assessing, &amp; managing operational risk and supporting customer complaints resolution &amp; privacy rights, to maintain a strong &amp; consistent risk &amp; control culture across GS.The objective of the GS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.GS is looking for a Director of Issues, Events &amp; Remediation to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.Global Servicing (GS) is responsible for the company's customer service, credit, and fraud operations serving consumers, commercial clients, and merchants around the world, as well as global consumer travel and lifestyle servicing. GS provides the world's best customer experience every day by building on Amex's 175-year legacy of service excellence, leveraging new technologies and capabilities to drive innovation, and bringing a human touch to each customer interaction.GS Control Management supports our organization in identifying, assessing, &amp; managing operational risk and supporting customer complaints resolution &amp; privacy rights, to maintain a strong &amp; consistent risk &amp; control culture across GS.The objective of the GS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.GS is looking for a Director of Issues, Events &amp; Remediation to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Director, GS Issues, Events &amp; Remediation will:<ul><li>Scope, triage (prioritize), and support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Investigate and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Oversee the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support and oversee the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution</li><li>Prepare and present detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing the remediation process for operational risk issues and events</li><li>Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director Control Management

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Key Responsibilities:<ul><li>Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals</li><li>Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones</li><li>Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution</li><li>Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution</li><li>Facilitates Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams</li><li>Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies</li><li>Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance</li><li>Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow</li><li>May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues</li><li>May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices</li><li>May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Education and Knowledge:<ul><li>Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred</li><li>Knowledge of Agile/SAFe/Lean methodologies</li><li>Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions</li><li>Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development</li></ul>Work Experience:<ul><li>Experience in program delivery or project management, preferably within a technology-focused environment</li><li>Experience in leading project teams, with a track record of successful project delivery</li><li>Experience in managing multiple projects and coordinating cross-functional teams</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li><li>Experience in writing technical documentation</li></ul>Licenses &amp; Certifications:<ul><li>Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and supplement and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager-Technology Project Management-Int Card & Risk Services Tech

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk &amp; Compliance (GRC) is responsible for identifying and managing credit risk across all processes and geographies at American Express.&nbsp;Key Responsibilities:<ul><li>Conduct quantitative analysis on risk management data to drive insights and recommendations for first line teams.&nbsp;</li><li>Conduct independent reviews of commercial credit risk processes and provide effective challenge to first line teams.&nbsp;</li><li>Identify credit risk metrics (e.g. KRIs and KPIs) to continuously monitor and oversee risk.&nbsp;</li><li>Develop requirements to support the next generation risk capabilities (e.g. Smart Monitoring)&nbsp;</li><li>Produce credit risk dashboards for AXP Risk Committees including tracking risk appetite metrics.&nbsp;</li><li>Analyze trends in the charge and lending portfolios and conduct deep dive analysis to understand key drivers.&nbsp;</li></ul>Minimum Qualifications:Experience and Background:&nbsp;<ul><li>2+ years of credit risk management experience</li><li>Bachelor's degree in Computer Science, Mathematics, Quant, Engineering. Advanced degree in quantitative field is preferred.&nbsp;</li><li>Strong analytical skills and business acumen with a risk-reward control perspective</li><li>Experience with data-driven analytical tools (e.g. SQL, HIVE/HADOOP, R, Python)</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders.&nbsp;</li><li>Demonstrates the courage to challenge the status quo.&nbsp;</li><li>Demonstrates the ability to successfully manage multiple priorities under pressure.&nbsp;</li><li>Proven ability to collaborate with colleagues across the Company.&nbsp;</li><li>Self-starter with natural curiosity to solve problems.&nbsp;</li></ul>Leadership Skills:<ul><li>Developing leader who can build, encourage, and mentor a team with a passion for the business.&nbsp;</li><li>Exhibits strong collaboration and influential leadership skills with the ability to build positive relationships across teams and levels of seniority.&nbsp;</li><li>Self-confident with a strong sense of integrity, and the ability and willingness to challenge and be challenged.&nbsp;</li><li>Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks.&nbsp;</li><li>Strong verbal and written communication skills, and ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders.&nbsp;Guardian</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager, Credit Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.American Express is embarking on an exciting transformation on building the next generation customer first ecosystem for democratizing Machine Learning in Amex on the Cloud. This includes building ad deploying reusable AI/ML components to solve unique and challenging business requirements in the space of document and image processing, NLP, Chatbots.&nbsp;You will be part of an energetic Machine Learning team within Technology, to drive road mapping and a cohesive set of technology and machine learning solutions enabling data and platform transformation, by collaborating across all channel teams and the critical technology platforms that support Colleague and Customer Experiences. This position provides an opportunity to solve very interesting problems that directly and greatly impact millions of individuals worldwide. If you have the talent and desire to deliver innovative and resourceful products as well as services at a rapid pace, serving our colleagues and customers seamlessly across through cognitive solutions, this would be the right fit for you!Responsibilities:<ul><li>Working closely with AI/ML Research teams, Data Scientists and Product Owners in analyzing business features and refining them to appropriately support design and build activities.</li><li>Performing all development for assigned applications including architecture, design, developing prototypes, writing new code and API's and performing unit and assembly testing of developed software also as needed</li><li>Coding and implementation of re-usable ML solutions</li><li>Enabling the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Combine Data Science and Engineering skills to solve interesting problems that directly and greatly impact millions of individuals worldwide</li><li>Help craft the direction of machine learning and artificial intelligence at AmEx</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in computer science, Computer Engineering, Statistics or related fields. </li><li>3 to 5 years of software development experience</li><li>Strong analytical skills and programming skills, with experience with deployment in production environment. </li><li>3+ years hands-on experience with the following technologies:</li><li>JAVA &amp; Python </li><li>Big Data – Spark/Hive/Hbase</li><li>SQL/ NoSQL </li><li>REST API and services </li><li>&nbsp;Implementation or working experience of Continuous Integration and Continues Delivery using tools and automation capabilities such as JUnit, Mocking, TestNG, Jenkins, Git, Stash and Jira</li><li>Experience supporting and working with cross-functional teams in a dynamic environment </li><li>Ability to effectively communicate with internal and external business partners</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

968 Project Management / Professional Services Jobs