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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express US Consumer Services (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Governance &amp; Control - Process Risk Reduction team is to drive high-impact change to mitigate operational risk, stepping in when significant issues or events occur to improve processes and controls in partnership with business and technical leaders across the enterprise.How will you make an impact in this role?You will be joining a high priority and high visibility program management team that touches many teams within USCS and across American Express. The successful candidate will be responsible for providing program management support across deliverables and ensuring we seamlessly advance the business unit to an elevated risk management model. This individual will ensure the timely and structured management of the multi-year program for USCS. The role involves critical coordination across USCS workstreams, business unit leaders, and extensive collaboration with partners in second-line, third-line, and supporting areas to ensure we continue maintaining the highest levels of control and compliance standards.Core Responsibilities:<ul><li>Develop and support an E2E cross-functional workplan enabling the delivery and oversight of project deliverables</li><li>Partner with Marketing, Product, Servicing, Compliance, Legal, Control Management, Technologies, 2LOD/3LOD and other key stakeholders</li><li>Serve as the program management function, acting as a conduit between USCS sponsors/leads and the critical workstreams delivering on project mandates</li><li>Ensure clear communication of progress up to top level management; report on milestone progress, raise key decisions and issues for resolution where required</li><li>Collaborate closely with external parties (i.e. consulting partners) and support all engagements to ensure key decisions are made and progress is achieved</li><li>Identify learning needs and form communication strategies as the program progresses</li><li>Develop linkages and dependencies with groups within and outside USCS</li><li>Champion change management by establishing an appropriate governance and communication cadence, driving organizational alignment to further our control and compliance outcomes</li><li>Support PMO forums for USCS, interface with organization-wide committees (e.g., Operational Risk Management Committee), and share insights (e.g., Communities of Practice)</li><li>Oversee capture of all key artifacts including approvals and evidence of task completion to support appropriate milestone completion, in line with Enterprise PMO guidance</li></ul>Minimum Qualifications:<ul><li>The ideal candidate will be a highly motivated self-starter who is able to deliver strategic thought leadership and lead projects with limited guidance</li><li>Comfortable operating in a fast-paced, highly complex environment with a proven ability to quickly adjust to shifting priorities, multiple demands, ambiguity and rapid change</li><li>Proven track record of building relationships, successfully operating in a matrixed environment, and being able to lead and influence without direct authority</li><li>Proven track record of developing strategic frameworks for vaguely defined business problems and ability to turn those frameworks into actionable projects/initiatives that drive meaningful results</li><li>Strong thought leadership including ability to quickly understand critical linkages and implications of program strategies on the business at large</li><li>Excellent program management, written, and organizational skills&nbsp;</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality&nbsp;</li><li>Experienced people leader, growth mindset focused, with ability to manage, develop and motivate a diverse team of colleagues</li><li>Experience in Strategic Planning, Program Management, Project Management, Consulting, and/or Process Transformation supporting a large cross-functional, change-management initiative that supports multiple domains&nbsp;</li><li>Demonstrated control mindset, with preference of previous experience in operational risk and compliance at a Bank</li><li>Knowledge of commercial payments industry &amp; economics advantageous</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

American Express

Director, Governance & Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The Control Management (CM) Risk ID team is seeking an experienced and driven leader to manage the strategic and programmatic oversight of our RCSA program.This role leads a dedicated team overseeing forecasting, capacity planning, pre-work, process mapping, and documentation for all RCSA RAU-related initiatives. You’ll serve as a key partner to stakeholders, driving the success of one of the company’s most critical operational risk initiatives.This is an outstanding opportunity to work at the intersection of strategic planning, operational excellence, and risk management — shaping the way GCS approaches RCSA program governance.<h4>Key Responsibilities:</h4><ul><li>Lead the development of business unit-level approval processes for RCSA Program Management, with a focus on strategic timelines and deliverables.</li><li>Oversee the creation and ongoing refinement of process maps, RAU procedures, and policies to support the RCSA transition.</li><li>Drive root cause analyses for recurring issues within GCS and support effective remediation to reduce future risks.</li><li>Track progress, validate the effectiveness of resolutions, and provide timely status updates to key stakeholders.</li><li>Develop and maintain accurate forecasting for GCS CM Risk ID personnel and resources to ensure adequate coverage for current and future RAUs</li><li>Implement and optimize team systems, tools, and procedures to maximize operational efficiency</li></ul><h4>Minimum Qualifications:</h4><ul><li>Proven experience in project management/coordination through to execution, with strong organizational skills and keen attention to detail</li><li>Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and assess risk scenarios</li><li>Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities and whilst accelerating program knowledge</li><li>Excellent written and verbal communication and relationship management skills to effectively partner with key program stakeholders to drive successful program delivery</li><li>Experience in preparing materials for senior stakeholders and committees</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality</li></ul><h4>Preferred Qualifications:</h4><ul><li>Familiarity working in a risk and control or regulatory environment and knowledge of commercial payments industry &amp; economics is a plus</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus</li></ul>ORMCMSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - RCSA Program Management

Job Title Social Needs Coordinator/UKHC Requisition Number RE52073 Working Title Food as Health Program Manager Department Name HB100:Beyond Blue-UKHC Work Location Lexington, Ky Grade Level 11 Salary Range $54,080-95,056/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 4 yrs Required License/Registration/Certification None Physical Requirements Lifting 10 lbs, sitting for periods of time, standing and walking, and some traveling. Shift Monday – Friday 8:00 am – 5:00 pm with occasional night and weekend work required. Occasional overnight travel may also be required. Job Summary Social Needs Coordinator will oversee the day to day operations of screening, referral, enrollment, and engagement of all participants receiving the food is medicine program across Kentucky. This position will maintain the RedCap system for enrollment, maintain the database, and oversee the text Mosio help line for those receiving these services. Connect patient enrollment with Billing and Claims personnel for submission of claims as a potential for billing. Monitoring screening, referral, enrollment, and engagement daily operations, including reporting key metrics to partners and state as required. Maintaining relationships with program-level staff from key partners, including healthcare, insurance, state agencies, and food providers, including training on the Alliance’s process. Managing referral coordinators, including training, performance evaluations, and providing support with enrollment activities. Contributing to strategic planning by sharing learnings from day-to-day operations with the Director. Communicating the Alliance’s work to internal and external stakeholders as needed. There is an internal candidate being considered. Skills / Knowledge / Abilities Experience with RedCap, Epic or other EMR, MS Windows, Excel Does this position have supervisory responsibilities? Yes Preferred Education/Experience MSW, MPH, or MS in related field Deadline to Apply 10/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Social Needs Coordinator/UKHC

Job Title Periop Operational Coordinator/UKHC Requisition Number NR12782 Working Title Operational Coordinator/Endoscopy Department Name H6200:Diagnostic Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift 3 12-hour shifts with some required call Job Summary This position has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Critical thinking skills Does this position have supervisory responsibilities? No Preferred Education/Experience BSN Deadline to Apply 10/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Periop Operational Coordinator/UKHC

Job Title Accounting Coordinator Associate Requisition Number RE51758 Working Title Payroll Analyst Department Name 3A400:Payroll Services Work Location Lexington, KY Grade Level 43 Salary Range $19.18-30.68/hour Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 2 yrs Required License/Registration/Certification None Physical Requirements Sitting for long periods of time. Shift Monday – Friday 8:30am – 5:00pm Job Summary Payroll Services’ supports the University community in producing accurate and timely employee compensation payments in compliance with Federal, State and University regulations while providing exceptional customer service to meet the payroll needs of our students, faculty and staff. This position requires someone who is skilled in their attention to detail, a strong work ethic, organizational skills, the ability to meet the established deadlines and providing exceptional customer service. Duties for this position include: <ul><li>evaluation, calculation and entry of tax documents, direct deposit information and Court Ordered deductions to ensure data integrity and timely processing of biweekly and monthly payrolls</li><li>assist and provide direction to University departments and employees on all aspects of payroll regarding SAP data processing and payroll functionality while adhering to all University, Federal, State, and Local government regulations</li><li>validation of W2 and 1042S information for all University employees</li><li>maintenance of Nonresident Alien documentation, ensuring proper taxation and compliance with IRS regulations.</li></ul> Skills / Knowledge / Abilities SAP, Word, Excel, Strong Communication, Attention to Detail Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 11/09/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Accounting Coordinator Associate

Job Title Food as Health Coordinator/UKHC Requisition Number RE52071 Working Title Food as Health Coordinator Department Name HB100:Beyond Blue-UKHC Work Location Lexington, Ky Grade Level 08 Salary Range $19.00-30.09/hour Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 2 yrs Required License/Registration/Certification None Physical Requirements Sitting, working on computers and talking on phone for extended periods of time, occasional lifting of 10 lbs Shift Monday – Friday 8:00am – 4:30pm Job Summary The Food as Health Program Coordinator supports UK HealthCare’s efforts to address food insecurity and improve patient outcomes by coordinating the daily operations of the Food as Health initiative. This role ensures that patients identified through screening and referral processes are enrolled into the appropriate food resources. The Coordinator serves as a liaison between clinical teams, community organizations, and nutrition services, facilitating referrals, maintaining accurate data, providing day-to-day case management of enrolled members, and ensuring program activities align with UKHC’s mission to promote health and wellness. While the position collaborates across departments to support program improvement, emphasis is placed on coordinating and implementing established workflows rather than developing program strategy or supervising staff. There is an internal candidate being considered. Skills / Knowledge / Abilities •Knowledge of healthcare operations and referral workflows •Strong organizational, communication, and interpersonal skills •Ability to work collaboratively with diverse populations and multidisciplinary teams •Experience using data management systems and Microsoft Office Suite •Familiarity with HIPAA and patient confidentiality standards Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s degree in nutrition, public health, health promotion, community health, or a related field. Preferred MSW, MPH, or MS in related field with 1 year experience. At least two (2) years of experience coordinating programs in a healthcare, public health, or community setting. Experience supporting initiatives focused on social determinants of health or food insecurity is preferred. Deadline to Apply 10/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Food as Health Coordinator/UKHC

Associate Director of Business Continuity and Disaster RecoveryPlease note that we do not offer visa sponsorship for this positionPosition OverviewWe are seeking an experienced and strategic AssociateDirector of Business Continuity and Disaster Recovery to lead and oversee enterprise-wide resilience programs for our growing business. This leader ensures the company’s ability to maintain operations, safeguard policyholder interests, and meet regulatory obligations during disruptive events. The Director will manage critical vendor relationships, such as Everbridge and oversee program management within the RSA Archer platform.&nbsp; This role will also serve as a key liaison to the NLG Corporate Emergency Response Team (CERT) and the NLGOperational Risk Committee.Key ResponsibilitiesStrategic Leadership &amp; Governance<ul><li>Provide thought leadership in the development, organization, monitoring, and reporting associated with the Business Continuity Management (BCM) and Disaster Recovery (DR) programs that ensures a clear and concise operating plans for the company</li><li>Lead the enterprise-wide BCM framework aligned with ISO 22301, NAIC, FFIEC, and other relevant standards.</li><li>Advise executive leadership, regulators, and auditors on organizational resilience and crisis readiness.</li><li>Embed continuity planning into governance, enterprise risk management, and corporate strategy.</li><li>Collaborate with business units to ensure individual business continuity activities are kept current and documented</li></ul>Program &amp; Vendor Management<ul><li>Manage the company’s Everbridge contract, ensuring readiness of crisis communication capabilities.</li><li>Oversee use of software tools such as RSA Archer and Service Now for documenting, monitoring, and reporting on continuity and disaster recovery programs.</li><li>Ensure consistency and quality across all BC and DR plans</li></ul>Risk, Compliance &amp; Regulatory Alignment<ul><li>Collaborate with the Operational Risk Committee to ensure continuity considerations are integrated into the enterprise risk framework.</li><li>Partner with Compliance, Risk, Audit, and Legal to ensure readiness for audits and regulatory exams.</li><li>Align BC and DR program activities with cybersecurity, compliance, and vendor risk management requirements.</li></ul>Collaboration &amp; Reporting<ul><li>Consult and advise senior and mid-level business and IT leaders in documenting and enhancing BC and DR strategies, evaluating business and IT risks, identifying program opportunities, and implementing effective and efficient solutions to manage or accept risk related to these programs.</li><li>Build cross-functional partnerships with other business units and teams throughout the organization to deliver business results.</li><li>Provide clear reporting and dashboards via Archer to executives, regulators, and committees.</li><li>Build awareness, training, and accountability across business units and field partners.</li></ul>Qualifications<ul><li>Education: Bachelor’s in Business Administration, or related field; Master’s preferred.</li><li>Certifications: CBCP, MBCP, or equivalent strongly preferred.</li><li>Experience:</li><ul><li>8+ years in Business Continuity, Disaster Recovery, or Operational Risk with 2+ in leadership.</li><li>Strong knowledge of life &amp; annuity insurance operations and supporting investments.</li><li>Experience with NAIC, FINRA, SEC, and state insurance regulatory frameworks.</li><li>Hands-on proficiency in RSA Archer for business continuity and risk reporting.</li></ul><li>Skills:</li><ul><li>Exceptional leadership and communication skills, able to engage with executives, committees, and regulators.</li><li>Analytical and organizational expertise with cross-functional influence.</li></ul></ul> <h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Associate Director, IT Service Management

Essential Job Duties:<ul><li>Demonstrate strong working knowledge of multiple deregulated electric and gas energy markets (ERCOT, PJM, NY, OH, etc.), including market rules and utility-specific business requirements.</li><li>Analyze and validate transactions (814, 810, 867, 820, etc.) to ensure accurate enrollments, drops, billing, payments, usage, and other related processes across all markets.</li><li>Research, analyze, and document client requests and utility or market mandates, ensuring timely updates, accurate implementation, and regulatory compliance.</li><li>Support meter-to-cash processes across multiple utilities, including enrollments, billing, payments, and adjustments.</li><li>Support cross-functional initiatives across client support, roadmaps, client projects, implementations, and market mandates.</li><li>Work with CSMs and Technical Support Analysts to triage issues for existing clients and post go-live for new clients.</li><li>Engage in implementation projects by actively participating during the implementation phase and assisting with a smooth transition to Support.</li><li>Collaborate closely with clients to review enhancement requests, gather comprehensive business requirements, and develop a clear understanding of end-to-end business process flows.</li><li>Write and document clear user stories and acceptance criteria, using Gherkin syntax, to ensure proposed solutions align with client needs and industry best practices.</li><li>Participate in 3 Amigos sessions with Development and QA to discuss, refine, and confirm shared understanding of user stories and requirements prior to development.</li><li>Familiarity with Agile methodologies is preferred to support effective collaboration with Development and QA teams.</li><li>Execute user acceptance testing (UAT) for enhancements, projects, and roadmap initiatives, market mandates, while thoroughly documenting, reporting, and tracking any issues identified.</li><li>Troubleshoot and perform root cause analysis of reported issues, including complex account structures.</li><li>Prioritize and work client issues, providing detailed analysis and documentation.</li><li>Communicate technical information to clients in a way that suits their business models.</li><li>Research and stay updated on utilities market mandates, regulations, and business rules, ensuring compliance across all client types.</li><li>Leverage prior knowledge of Commercial &amp; Industrial (C&amp;I) clients when applicable; while not mandatory, familiarity with C&amp;I operations is considered a strong asset.</li><li>Participate in internal and client workshops for new clients, new products, and partner integrations.</li><li>Attend client meetings as needed to review open items, discuss reported issues, and gather details.</li><li>Meet deadlines and team goals, managing multiple projects while focusing on key priorities.</li><li>Create internal user guides, training documentation, and best practices.</li><li>Provide training to clients on the VertexOne CIS system and other products when needed, ensuring clear understanding and effective system utilization.</li><li>Communicate areas for improvement and help develop and implement solutions.</li><li>Become a subject matter expert on the VertexOne CIS application and related products, with an understanding of how they support deregulated energy operations and integrate with other systems.</li><li>Create and manage issues in the VertexOne ticketing system through to resolution.</li><li>Work cooperatively in a team environment to deliver high client satisfaction.</li><li>Escalate and communicate issues to VertexOne Management or clients as needed.</li><li>Travel to client sites or VertexOne events, as required.</li></ul>Required Skills/Qualifications:<ul><li>3–5 years of Business Analyst experience in the deregulated energy industry with exposure to multiple electric and gas markets (ERCOT, PJM, NY, OH, etc.)</li><li>Must have a strong understanding of all billing methods in deregulated energy markets, including UBR, URR, SCB/MBR, and Dual Billing</li><li>Proficient in documenting business requirements, user stories, and acceptance criteria using Gherkin syntax</li><li>Excellent understanding of meter to cash processes for utilities and suppliers</li><li>Proficient in User Acceptance Testing (UAT) to ensure system changes meet business requirements</li><li>Strong analytical skills to review and validate transactions ensuring accuracy across markets</li><li>Analyze and document client requests and utility changes to maintain compliance and timely updates</li><li>Familiarity with Agile methodologies and collaboration practices, including participation in 3 Amigos sessions with Development and QA teams</li><li>Proactive and self-driven, with a strong ability to identify issues, propose solutions, and take ownership of deliverables through completion</li><li>Able to manage multiple priorities while supporting cross-functional initiatives</li><li>Experience with Customer Information Systems (CIS); VXretail (UtiliBill) experience is a plus</li><li>Knowledge of multiple deregulated electric and gas markets; Texas market experience is a plus</li><li>Knowledge of Commercial and Industrial (C&amp;I) is a plus</li><li>Knowledge of Electronic Data Interchange (EDI) is a plus</li><li>Proficient in MS Excel, MS Word, Visio, SQL, Jira</li><li>Highly detail-oriented with strong analytical and problem-solving skills</li><li>Ability to work independently and with others</li><li>Extremely organized with strong time management&nbsp;</li></ul>JobFamilyBusiness AnalystJobFunctionIndividual ContributorPayTypeSalaryEmploymentIndicatorRegularHiringMinRate81500HiringMaxRate101600

VertexOne

Business Analyst

Job Title Pathology Referrals Coordinator/UKHC Requisition Number RE52085 Working Title Pathology Referrals Coordinator Department Name H3200:Laboratory Services Work Location Lexington, KY Grade Level 09 Salary Range $21.00-34.29/hour Type of Position Staff Position Time Status Full-Time Required Education AS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements Sitting for long periods of time mixed with extended periods of moving around the hospital; lifting, pushing, and pulling of objects less than 50 lbs on a regular basis; bends, twists, squats, and kneels frequently; hours spent in front of computer. Shift Monday through Friday (40 hrs/wk). Hours may vary. Job Summary UK Healthcare’s Anatomic Pathology Department is seeking a Pathology Referrals Coordinator who is able to work well under pressure and function independently while coordinating the efficient and timely preparation of pathology cases for additional molecular testing. This person will coordinate all aspects of the anatomic reference lab send-out testing and ensure appropriate specimen collection and handling, rapid result reporting, and act as a resource for lab users regarding the appropriate use of anatomic pathology reference lab tests. Skills / Knowledge / Abilities Previous laboratory experience. General office/clerical duties and excellent customer service skills. Medical terminology, general clerical experience, Microsoft Office knowledge. Does this position have supervisory responsibilities? No Preferred Education/Experience BS with previous anatomic pathology lab experience and/or ASCP certification; Epic Beaker experience preferred. Deadline to Apply 11/06/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Pathology Referrals Coordinator/UKHC

Job Title Medical Staff Affairs Coordinator/UKHC Requisition Number RE52084 Working Title Medical Staff Affairs Coordinator Department Name H4007:Chief Medical Office Work Location Lexington, KY Grade Level 09 Salary Range $43,680-71,323/year Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements This position may require intermittent standing or walking with, lifting, pushing and/or pulling of objects up to 50 lbs.; regularly sitting at a computer workstation for extended periods of time performing tasks requiring repetitive motions such as typing; and occasional job-related travel. Shift Monday through Friday, 8:00am-5:00pm Job Summary Under the guidance of the Medical Staff Affairs Director, the Medical Staff Affairs Coordinator will function as the primary source for credentialing and privileging for the Good Samaritan Medical Staff office. Further, the duties of the Coordinator include: processing privilege applications, reapplications, and delineation revisions for physicians and advanced practice providers, and auditing applications and verifications; maintaining documentation materials as mandated by the Joint Commission, NCQA, and other regulatory bodies; management of critical document expirations for medical staff; collaboration with medical staff department chairs and the Credentials Committee Chair to establish and implement provider competency threshold criteria; coordinating medical staff associated committees and meetings, and providing overall administrative support such as taking meeting minutes, supplying files for review, and generating communications for medical staff governance and stakeholders; providing exceptional service in all aspects to both internal and external customers; and collaborating and working with other team members of the Medical Staff Office. Being a team player, organizational skills, attention to detail and the ability to provide cross-coverage are of the utmost importance to this position. Skills / Knowledge / Abilities The ideal candidate will have a Bachelor’s degree and extensive experience with credentialing and privileging processes and requirements; a proven track record of exceptional organizational, communication, and customer service skills; proficiency with using various computer software and systems, including Microsoft Office; experience coordinating meetings for and collaborating with key medical staff stakeholders; and a strong background in regulatory compliance and process improvement efforts. Does this position have supervisory responsibilities? No Preferred Education/Experience A Bachelor’s degree and over five years of credentialing and/or privileging and/or office administration employment experience preferred. Deadline to Apply 11/02/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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