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<h3>Job Description:</h3><h3>The Role</h3>As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes to ensure they are fully functional, productive, and focused on Sprint goals.Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our Associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives!<h3>The Expertise and Skills You Bring </h3><ul><li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency</li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW</li><li>Proficient with Agile enabling tools like Jira/Jira Align</li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement</li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives</li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members</li><li>Proficient in producing, maintaining, updating, and explaining process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners</li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives</li><li>Demonstrated experience working in a technology delivery environment</li><li>Bachelor’s degree/undergraduate degree/equivalent experience required</li><li>Scrum certification required (CSM or PSM)</li></ul><h3>The Team</h3>Fidelity Brokerage Delivery Enablement is a team of Scrum Masters and Delivery Program Managers, who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery solutions, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. We are focused on building a highly integrated organization, aimed at maximizing value delivery for Fidelity Brokerage. Our core capabilities include delivery insights, delivery planning &amp; alignment and delivery coaching. <h3>Certifications:</h3><h3>Category:</h3>Program/Project ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Scrum Master - Fidelity Brokerage

April 1st Start DateCase Manager at National Life GroupPlease note that we do not offer visa sponsorship for this position.The Opportunity to Make a DifferenceOur Case Managers deliver a superior customer experience to the distribution channels—agent or agencies—by ensuring life insurance applications are processed with the speed, accuracy and caring curiosity that gives our customer peace of mind.&nbsp; In addition to&nbsp;assessing basic life insurance risk, you will empower our customers by providing information, help to resolve application issues, and collaborate with the team to reach our full potential and achieve results.A typical day finds the Case Manager assessing medical, nonmedical and financial risk factors and determining appropriate rating for life applications, processing applications in workflow management systems, collaborating within a team, and effectively communicating with the agent/agency via phone, email, and CRM.&nbsp;&nbsp; You will be the primary liaison with the producing agent(s)/agency throughout the&nbsp;life cycle of each application.We encourage and provide professional and personal development opportunities in between handling your daily work with various courses and seminars through our very own NL University.&nbsp; In addition, you will be part of a small, but mighty, work-family working toward our annual goals and developing yourself and teammates along the way…and all for a common Cause!Successful Candidates We’re Seeking<ul><li>You have 2+ years of professional work experience interacting with customers</li><li>You are passionate about working for a company with a cause-driven culture</li><li>A college degree is not required, but it is preferred; ultimately, we value high quality skills, experience and a winning attitude as much as an earned degree</li><li>Must be able to successfully pass a background check that may include fingerprinting</li></ul>The Skills to Succeed<ul><li>You are detail-oriented and great at multi-tasking in a fast-paced environment</li><li>You are an excellent communicator, with empathy and strong listening skills</li><li>You are results-oriented, are great with people and not afraid to lead</li><li>You are an intuitive problem-solver who thinks critically and creatively to deliver the right solution</li><li>You enjoy delighting customers with exceptional service</li><li>You exercise sound judgement&nbsp;and independent thinking in decision making, make while balancing the need for collaboration in a team</li><li>You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous&nbsp;improvement and change</li><li>You demonstrate a healthy curiosity and passion to continually learn and improve business acumen</li><li>You are adaptable and can roll with change that occurs within a rapidly growing company</li></ul>What You’ll Find at National Life Group<ul><li>Competitive pay and outstanding health, wellness and insurance benefits</li><li>Genuine opportunities for growth and career advancement</li><li>Fun collaborative, team-based environment</li><li>Paid training and development through NL University</li><li>Over $5k in annual tuition reimbursement, including&nbsp;full tuition sponsorship&nbsp;for completing your undergraduate and graduate degrees with&nbsp;University of Arizona World Campus</li><li>Paid time off and holidays</li><li>40 hours of paid community service hours annually</li><li>Onsite fitness center</li><li>A culture committed to inclusion and diversity</li></ul>We’ve been keeping our promise to our people, customers, community and environment since 1848.&nbsp; Come join our cause!<h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Concierge Case Management Associate

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science &amp; Innovation, the Energy &amp; Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall. Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.Job DescriptionPURPOSE AND SCOPE:The PT Coordinator I Engage the Electorate will serve at one of the LSC campuses supporting the implementation of programming required to fulfill the requirements of the Engage the Electorate grant. Coordinates logistics, services and support surrounding programs or departments. Responsible for compliance with policies, procedures and a variety of local, state and federal regulations. Makes and communicates process decisions based on best practices.This is a temporary, grant-funded position. Continuation of the position from one academic year to the next is contingent upon continued grant funding.ESSENTIAL JOB FUNCTIONS:<ul><li>Assist with planning and executing events on each campus related to the requirements of the Engage the Electorate Grant</li><li>May make presentations at various levels both internally and externally</li><li>Support the Project Coordinator and the assigned campus' Civic Engagement Coordinator in the development of events related to the grant requirements</li><li>Coordinates various department and management calendars and schedules. Assists with planning, schedules and coordinates various meetings/seminars/events, including site selection and preparation, marketing and training materials, and general support</li><li>Maintain and submit records of reporting requirements as determined by the Project Coordinator and assigned campus' Civic Engagement Coordinator</li><li>May monitor and maintain website for department and external use</li><li>Assists with entering and tracking the department budget</li><li>Takes part in special projects as needed</li><li>Attend system wide Engage the Electorate meetings as required by Engage the Electorate Project Coordinator</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possess good organizational skills</li><li>Ability to prioritize duties</li><li>High level of customer service</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:· Associate degree and at least 1 year of related work experience, or an equivalent combination of education and experienceSalaryHourly Pay Rate is $17.58.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Coordinator I, Engage Electorate

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science &amp; Innovation, the Energy &amp; Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall. Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.Job DescriptionPURPOSE AND SCOPE:The PT Lab Coordinator coordinates all aspects of the laboratory experience for the biology classes, including evaluating, requesting and justifying budget funds, purchasing of all materials and supplies, maintaining an inventory of appropriate materials for each course, training the instructors as necessary on how to use the equipment or follow the protocols for each lab, directing the proper disposal of hazardous materials, assisting as required in the classroom, and coordinating lab schedules with instructors. He or She also supports the Geology and Physics departments by evaluating and justifying budgets, purchasing materials and supplies, training and assisting instructors as necessary on using equipment or protocols, maintaining their inventories, and coordinating their contracted services.ESSENTIAL JOB FUNCTIONS:<ul><li>Prepare the labs that the professors request. Clean glassware and make all solutions for labs. Organize materials in prep area in order to maintain a clean, safe work environment. Reset labs for each new class that comes into the lab. Conduct setup and breakdown of labs and assist instructors as needed. Take down, clean, organize, and put away lab equipment.</li><li>Collect and arrange lab materials, in accordance with requirements set by the lab manual and syllabi, and make them available to classes.</li><li>Coordinate lab schedules and maintain constant communications with instructors concerning laboratory issues. Communicate with faculty and staff to maintain a schedule to ensure smooth transitions between labs. </li><li>Ensure safety and good practice procedures.</li><li>Evaluate new lab manuals (when applicable) and determine any new materials, supplies, equipment or training needed to ensure the success of the lab experience.</li><li>Evaluate and justify budgets. Communicate budgetary concerns to management.</li><li>Identify issues that arise due to inconsistencies or changes in curriculum and make necessary adjustments to lab requirements.</li><li>Instruct and reinforce training in other lab assistants.</li><li>Interact with online lab scheduling software in order to prepare proper labs. Update and schedule board to inform all lab workers of labs scheduled.</li><li>Maintain a chemical inventory. Keep chemicals properly labeled and stored in a safe manner. Maintain inventory on educational materials necessary for labs. Purchase materials and supplies and maintain inventory (receiving, labeling, proper storage).</li><li>Process biohazard materials and waste in accordance with state and federal safety laws.</li><li>Set up and maintain Right-to-Know Centers and a chemical inventory/SDS.</li><li>Update lab preparation sheets.</li><li>Responsible for other related duties, as assigned</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Must be computer literate</li><li>Safety record and safety consciousness</li><li>Flexible and creative to perform multiple tasks simultaneously</li><li>Ability to work with a diverse group of faculty and staff</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED and at least 1 year of related work experience, or an equivalent combination of education and experience</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Strong Chemistry background</li></ul>SalaryHourly Pay Rate is $17.58.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Coordinator I, Chemistry Lab

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science &amp; Innovation, the Energy &amp; Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall. Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.Job DescriptionPURPOSE AND SCOPE:This position is responsible for the coordination of general functions in the science laboratory environment. Functions of the position include coordination of services, delivery of materials, coordinating events, organizing resources, tracking laboratory materials, tracking equipment, and assisting with running the lab.ESSENTIAL JOB FUNCTIONS:<ul><li>Communicates with the faculty and other laboratory staff about lab schedules and lab materials; maintains a constant dialogue between instructors and labs throughout the semester</li><li>Continuously analyzes and improves upon lab-related procedures and practices</li><li>Properly handles, controls, and keeps diligent records of chemical and bio-hazardous wastes</li><li>Actively remains current with new technologies and safety regulations and promotes a culture of safety in the laboratory</li><li>Prepares and inventories complex reagents, chemicals, solutions, stains, media and dyes according to protocol</li><li>Properly monitors, handles, sterilizes and disposes of microbiological organisms and other bio-hazardous &amp; chemical waste or materials</li><li>Operates and maintains laboratory equipment &amp; supplies including but not limited to microscopes, autoclave, Thermal Cycler, UV transilluminators, shakers, vortexes, incubators, micropipettors and DNA Evaporator/Concentrator</li><li>Ensures safety and quality assurance practices are followed including maintenance of SDS (Safety Data Sheets) workstations and proper use of Personal Protective Equipment (PPE)</li><li>Provides routine lab support including cleaning and restocking of labs, preparation of microbiological mediums, refilling reagent bottles, washing glassware and recording supplies inventory</li><li>Tracks and coordinates budget expenditures</li><li>Maintains professional working relationships with a variety of LSC employees at all levels, as well as with outside vendors</li><li>Responsible for other reasonable duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Knowledge and/or experience with infection control policies and procedures and safety regulations (EPA, OSHA)</li><li>Astute and broad knowledge of the sciences and related safety protocols for the successful handling of day-to-day operations</li><li>Working knowledge of sterile/aseptic techniques for microbiology Organizational, leadership, and interpersonal communication skills</li><li>Ability to work independently with minimum instruction and cooperatively as a member of a team</li><li>Ability to work with a diverse group of faculty and staff</li><li>Capable of performing required duties with minimal supervision</li><li>Good safety record and safety consciousness</li></ul>PHYSICAL ABILITIES:The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity.WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, various lab equipment and safety/protective gear appropriate to the material being taught</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed mostly in a climate-controlled lab environment with potential exposure to hazardous items such as chemicals and biological, toxic or caustic materials, contamination, or mechanical moving parts. At times work also performed in outdoor environments such as specimen or water collections and may encounter a variety of conditions</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED and at least 1 year of related work experience, or an equivalent combination of education and experience</li></ul>SalaryHourly Pay Rate is $17.58.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Coordinator I, Science Lab

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-System OfficeLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.Job DescriptionPURPOSE AND SCOPE:The Coordinator III, Talent Management supports the strategic goals of Lone Star College by coordinating talent management programs and initiatives that foster employee growth, engagement, retention, and internal mobility. This role will assist in implementing college-wide strategies related to talent development support, learning and development, succession planning guidance and employee recognition. The Talent Coordinator serves as a collaborative partner across departments, ensuring alignment with institutional goals and plays a key part in cultivating a culture of continuous learning and leadership development across the College.ESSENTIAL JOB FUNCTIONS:<ul><li>Creates methods of evaluation to track, analyze, report, and make recommendations for key talent metrics related to employee participation, performance, engagement, and development outcomes</li><li>Manage logistics for talent programs and events, including but not limited to scheduling, communications, evaluations, materials preparation, attendance, and vendor coordination</li><li>Assist with the communication, marketing, and facilitation of programs in Organizational Development area related to talent management</li><li>Coordinate, support, and implement college-wide talent development programs and initiatives, career pathing, and internal mobility initiatives</li><li>Engage with stakeholders, lead committees, and represent department and institution on committees, meetings, conferences, and professional organizations</li><li>Conducts data analysis and research from internal resources such as PowerBi and MyWorkshops and external sources to identify and, where applicable, apply key trends for continuous talent growth and internal mobility&nbsp;</li><li>Manage logistics for talent programs and events, including but not limited to scheduling, communications, evaluations, materials preparation, attendance, and vendor coordination</li><li>Contribute to the continuous improvement of talent initiatives, tools, and resources to ensure alignment with LSC's mission and values while promoting the LSC culture&nbsp;</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Knowledge of organizational development, adult learning principles, and higher education work environments.</li><li>Strong understanding of talent management, employee development, and succession planning best practices&nbsp;</li><li>Strong project coordination skills, with the ability to manage multiple tasks and deadlines.</li><li>Ability to work collaboratively with cross-functional teams and stakeholders at all levels.</li><li>Excellent communication and interpersonal skills; ability to work with diverse groups of employees and stakeholders.</li><li>Proficient in Microsoft Office Suite, learning management systems, and other digital collaboration tools.</li><li>Data literacy and comfort using dashboards or analytics tools to drive decision-making.</li><li>Ability to gather and interpret data for continuous program improvement</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE &amp; CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Bachelor's degree and at least 1 year of experience, or an equivalent combination of education and experience</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Bachelor;s degree in Organizational Development, Education, Human Resources, Business Administration, Psychology, or a related field</li><li>Two (2) years of experience in talent development, training coordination, organizational development, human resources, or related functions</li><li>Experience in project coordination and event planning</li></ul>SalaryHiring salary range is $48,152 - $55,375Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Coordinator III, Talent Management

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-CyFairLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Located in suburban northwest Houston in the heart of the CyFair Community, the college provides a full range of offerings including unique programs in fire science technology, logistics management and sonography. Since opening our award winning campus in 2003, the college has experienced record growth and supports an exciting learning environment that brings together state-of-the-art technology and active, collaborative learning.Location address is 9191 Barker Cypress Road, Cypress, TX 77433.Job DescriptionPURPOSE AND SCOPE:The Coordinator III, Enrollment Communications, is primarily responsible for the coordination of all&nbsp;enrollment management&nbsp;student communications. The position serves as the lead for all&nbsp;enrollment management communications and collaborates with multiple departments across Lone Star College-CyFair to facilitate successful persistence and retention efforts. This position reports to the Vice President of Student Success.ESSENTIAL JOB FUNCTIONS:<ul><li>Creates and monitors the day-to-day and some long-term operations of communication tools including but not limited to records maintenance, queries, campaigns, ad hoc emails, forms, events, data imports and exports</li><li>Creates and deploys recruitment communications in multiple modalities, including email, text, direct mail, social media, and web</li><li>Works collaboratively with others across the college in coordinating methods of marketing student programs, events, and activities that support enrollment management</li><li>Provides communications support and training to team members across Lone Star College by managing user accounts, communications enhancements, and configurations as necessary</li><li>Executes content strategies that are aligned with LSC brand standards. Participates in creative copy and design decisions, to include print, lead nurturing email campaigns, and web content</li><li>In conjunction with colleagues and supervisors, identifies gaps or areas of opportunity within the student journey and available market research. Executes action plans to address these areas by setting engagement goals and establishing key performance indicators</li><li>Stays current on best practices, tools, and emerging trends related to developments in marketing strategy, content development, and audience engagement from within and outside the higher education industry</li><li>Handles various software processes, data entry, and queries related to enrollment management</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Excellent written and interpersonal communication skills</li><li>Ability to work collaboratively in a student-centered, team-oriented environment</li><li>Ability to identify relevant data and use it appropriately in decision-making</li><li>Strong organizational skills with attention to accuracy and detail</li><li>Knowledge of web and marketing analytic tools</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE &amp; CONDITIONS:<ul><li>PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Bachelor'sDegree and at least 1 year of experience, or an equivalent combination of education and experience</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Experience working in higher education</li><li>Experience working with CRM (e.g. SalesForce, Element 451)</li><li>Experience in graphic or web design</li><li>Experience in HTML-email design</li><li>Experience with reporting or querying tools (e.g. Google Analytics)</li></ul>SalaryHiring salary range is $48,152 - $55,375Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Coordinator III, Enrollment Communications

Manager of Student Aid SystemsJob ID: 13637Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEPThe University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 85% of our 25,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.Position InformationHiring Department: Office of Financial Aid and ScholarshipsPosting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends.FLSA status: ExemptEarliest Start Date: As soon as possible.Salary: $60,000.00 Annually.Required Application Materials:• Resume• Cover Letter• List of three referencesThe primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionUnder guidance of the Director of Systems and Operations, this position designs, develops, and maintains computer programs and web applications that automate specific business processes and facilitate the successful operation of the department. Functional knowledge of financial aid programs is desirable. Experience with SQL is required, with preference for procedural SQL (Oracle). This position is responsible for the continuous operation of all software systems employed by the Office of Financial Aid and Scholarships and ensures compliance with all federal, state, and institutional policies.Essential FunctionsConsults with stakeholders to analyze and understand functions to be automated, needs, objectives, desired features, and input and output requirements.Documents hardware and software requirements and produces estimates of feasibility, cost, time to implementation, and compatibility with other systems.Develops and maintains plans outlining steps and timetables for developing, testing, and installing applications.Researches and evaluates software and hardware alternatives to meet the department's needs.Converts designs and specifications into computer code, designs and codes screen layouts, graphical user interfaces, printed outputs, and interfaces with other systems; troubleshoots and corrects errors, and confirms that programs meet specifications.Writes and maintains documentation to describe program development, logic, coding, testing, changes, and corrections; is capable of reviewing preexisting documentation and understand currently existing automations, to support and expand the department's capabilities.Monitors performance of automation and programming after implementation to identify areas of opportunity for improvement and increased efficiency.Understands department's role in accomplishing the University's mission.Compiles and submits reports as required by management, state, local, and federal regulatory agencies.Acts as liaison between the department and internal or external customers, including software vendors and UTEP Division of Information Resources.Participates in various committees, professional trainings, industry conferences, and conventions.Complies with all state and University policies.Other duties may be assigned.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Required Qualifications:Education: Bachelor's degree within area of assigned responsibility.andExperience: Three years of related experience and/or training to the essential duties and responsibilities; or equivalent combination of education and experience. Experience with SQL.Preferred Qualifications: Functional knowledge of financial aid programs is desirable, as well as experience in the use of UC4/Automic Job Scheduler, Ellucian Banner, and transactional SQL (Oracle).Additional InformationThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 50 pounds.The noise level for this work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="mailto:titleix@utep.edu" target="_blank">mailto:titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6525450jeid-aee87fcdd4c05b42b256e3634fbba7e3" target="_blank">https://apptrkr.com/6525450jeid-aee87fcdd4c05b42b256e3634fbba7e3</a>

The University of Texas at El Paso

Manager of Student Aid Systems

<h3>Job Description:</h3>The Team-Based Client Services Manager (CSM) is part of the Client Service Management, TEM Plan Services organization and is a key client facing associate responsible for the operational integrity of the plan. The CSM operates in a service team environment and is accountable for plan level record keeping and operational activities related to DC, NQ, and HSA plans.The CSM establishes, maintains, and manages daily client relationships with client decision makers, who are responsible for operational plan design and overseeing ongoing administration. In addition, they focus on day-to-day resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes. They coordinate and prioritize the efforts of the internal operational service team, Managing Directors, aligned CSMs and back-office processing groups. This role supports clients in a team service model so the Team-Based CSM provides both Plan-Level (CSM) and Participant-Level (CSA) expertise and support to Tax Exempt plan administrators. There is no aligned book of business for this role.The CSM may be primarily phone-based, primarily email/XTRACs-based, or a hybrid depending on business needs and skillset of the associate. Our hours of operation are 8:00AM - 7:00PM ET.Primary Responsibilities<ul><li>Respond to client phone calls and emails related to participant-level issues</li><li>For Team-Based CSM clients, submit projects for plan-level changes/enhancements (AE, AIP, EDT, OLE, eCertify Hardships, etc.)</li><li>Provide PSW/SCP training and support to clients</li><li>Collaborate with internal business partners (CAR, MI, MO, TRS, NQ) to ensure that client requests and escalations are responded to timely</li><li>Respond timely to internal requests (COMM items)</li><li>Point of escalation for operational issues and service recovery efforts</li><li>Obtain formal direction from client from proper authorized requestor as required</li><li>Provides education/training on service changes</li><li>Review changes to ensure they were made according to request</li><li>Consult with clients regarding legal ramification of not complying with NDT results</li><li>Assist with delivery of test results and interpretation (i.e. for plans that fail NDT testing, follow-up discussions with the client to determine if a change to business plan is required)</li><li>Serves as operational consultant during client on boarding for new Implementations and corporate actions</li><li>Responsible for consulting on regulatory changes and ensuring the plan is updated in compliance with the regulatory changes </li></ul>Education and Experience<ul><li>Bachelor's degree preferred</li><li>5-10 years of relevant experience, preferably with 5 being in defined contribution</li><li>Experience establishing and maintaining relationships with key client operational decision makers</li><li>Experience facilitating client interactions (phone, face to face) </li></ul>Skills and Knowledge<ul><li>Demonstrates a strong knowledge of industry trends and issues, Fidelity processes, procedures, services, and apply knowledge to the client business objectives and needs</li><li>Maintain control of situations through appropriate positioning and escalation</li><li>Relationship professionals</li><li>Impacts organization through mentoring and coaching of others</li><li>Critical thinking</li><li>Have mastered influencing skills and active listening</li><li>Top notch client skills</li><li>Has extremely strong consultative skills</li><li>Takes control of situations, brings teams together and facilitates problem solving</li><li>Feels fully accountable and drives ownership</li><li>Strong regulatory knowledge of 403 (b) plans, NQ plans, products and application</li><li>Ability to be a leader in a team environment, demonstrates the ability to get things done; demonstrates confidence in building a case with a successful outcome; and proven ability and success in identifying issues, identify solutions and determine and act upon best solution</li><li>Demonstrated ability to negotiate with clients and all business partners</li><li>Technical and operations knowledge</li><li>Ability to project manage, set priorities, meet goals and deadlines</li><li>Use of judgment and ability to influence and execute strategies with clients</li><li>Customer service oriented, including the ability to represent firm in post-sale meetings and ongoing relationship</li><li>Microsoft Office applications are a plus</li></ul>Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>Client ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client Service Manager

<h3>Job Description:</h3><h3>Learning Experience Associate (Job Code – J005676) </h3>The RoleWe are seeking a flexible and detail-oriented learning professional who can succeed in both a highly collaborative and independent role. In this position, you will help analyze, design, develop, and deploy online learning and awareness programs across Fidelity Investments. If you are passionate about learning and want to help Fidelity associates comply with various regulatory requirements and policies, this may be the role for you.<h3>The Expertise and Skills you Bring</h3>Required<ul><li>BS/BA degree </li><li>At least 2-4 years of relevant experience with graphic design, layout design, video production, or developing professional-quality learning materials</li><li>Excellent written and verbal communication skills with strong attention to detail</li><li>Proven track record of learning new software platforms</li><li>Experience providing exceptional customer service by responding to requests and inquiries in a timely, professional manner</li><li>Ability to multi-task and balance day-to-day responsibilities with longer term projects</li><li>Ability to build relationships with senior leaders, managers, subject matter experts, and business partners across the organization</li></ul>Preferred<ul><li>Experience with educational technology (LMS, LCMS, LXP, or course authoring tools)</li><li>Familiarity with digital accessibility practices or Universal Design for Learning</li><li>Knowledge of risk, compliance, audit, legal, or security functions</li></ul>The TeamEmployee Compliance works closely with business, compliance, and legal partners to ensure ongoing regulatory compliance and protection of Fidelity’s brand and reputation. We are passionate about the associate experience and committed to providing sound and consistent guidance that effectively strengthens our overall Compliance Program. A critical component of Employee Compliance is the Enterprise Compliance Training team.<h3>Certifications:</h3><h3>Category:</h3>ComplianceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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