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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: ReferralsAll Locations: 300 Ocean Avenue – ReverePosition Summary: As an integral part of our patient service team, the Appointment and Referrals Coordinator will be primarily responsible for gathering information concerning patient’s medical needs in order to schedule appointments and securing verification from insurance companies for referral approvals. Will also the system navigator and point of contact for patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient’s behalf with the insurance carrier to ensure approval of the necessary services for the patient in a timely fashion. HS Diploma/GED and at least 2 years of experience within a healthcare setting with knowledge of EMR systems required. Must have the ability to understand and interpret various managed care insurance benefits and guidelines. Schedule: Monday-Friday, 8:00AM-5:00PMDUTIES AND RESPONSIBILITIES: <ul><li>Maximize reimbursement to the health center from various managed care payors by scheduling specialty appointments appropriately, and communicating the outcome to the patients and/or the specialist’s office; </li><li>Establish and maintain professional collaborative relationships with internal and external customers</li><li>Educate/communicate with &nbsp;patients about their insurance so that they schedule specialty appointments within their insurance network and/or understand the financial consequences of seeing providers out of network;</li><li>Provide patients with the highest quality of customer service in accordance with NeighborHealth’s mission and vision;</li><li>Review and address Epic in-basket messages in a timely manner, taking action within 24-48 hours of receipt. </li><li>With great attention to detail, schedule all external specialty visits for your assigned Referral workqueue per department guidelines; cover other workqueues as needed.&nbsp; Exhaust all avenues to achieve the goal on securing the appointment within the requested timeframe.&nbsp; Follow up with primary care provider if unable to schedule as order specifies to explore alternatives.</li><li>Ability to understand and interpret medical terminology in the orders for the purpose of making a relationship between the diagnosis and what accompanying documentation is required, such as recent lab results or other diagnostic test results.</li><li>Process 65 referrals or more a day for&nbsp; BMC work queues</li><li>Process 40 or more referrals a day for non BMC referrals</li></ul>EDUCATION:<ul><li>High School diploma and related college degree and/or&nbsp;&nbsp;equivalent work experience.</li></ul>EXPERIENCE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Experience in a health care setting – at least one year</li><li>Ability to understand and interpret various managed care insurance benefits and guidelines.</li><li>Knowledge of, and experience with medical terminology extremely helpful</li><li>Working knowledge of the health center’s computer systems for registration, billing, appointment scheduling, and managed care options, and the various managed care plan electronic/on-line authorization technology (NHP NET, NEHENLite, WebMD, Tufts, etc.)</li></ul>SKILLS/ABILITIES:<ul><li>Excellent customer service and interpersonal skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Fluency in English &amp; Spanish preferred</li><li>The ability to work independently in a fast paced environment.</li><li>Ability to communicate with internal and external customers.&nbsp;</li><li>Some medical terminology</li><li>Exceptional organizational skills</li></ul>BENEFITS <ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul> NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Appointments & Referrals

Job Title Periop Operational Coordinator/UKHC Requisition Number NR12726 Working Title Periop Operational Coordinator/OR/Chandler Department Name H3320:Perioperative Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift Days: 7a to 530p or others hours to meet operational needs Job Summary This position is for Chandler OR. This role has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience 3 years of operating room experience preferred. Deadline to Apply 01/28/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Periop Operational Coordinator/UKHC

Job Title Faculty/Instructional Consultant Requisition Number RE52956 Working Title Faculty Instructional Consultant Department Name 89001:Faculty Advancement Work Location Lexington, KY Grade Level 44 Salary Range $43,805-70,075/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 2 yrs Required License/Registration/Certification None Physical Requirements Requires handling of light-weight objects up to 10 pounds, and some standing or walking. Shift Monday-Friday; 8:00 am-5:00 pm. Job Summary The Center for the Enhancement of Learning and Teaching (CELT) at the University of Kentucky seeks to hire a Faculty/Instructional Consultant who will support the development of effective, engaging, and innovative teaching and learning environments. The applicant should have experience teaching in higher education, as well as working with faculty and/or other instructors to integrate teaching strategies into their own programs and practices across the disciplines. The Faculty/Instructional Consultant will coach and advise faculty one-on-one, conduct workshops, and collaborate with a larger team in designing large-scale, college and university-wide initiatives that reimagine learning goals in light of the changing landscape of higher education. The successful applicant will assume an active support role in envisioning how pedagogy can be enhanced in both traditional and technology-enhanced environments at the University of Kentucky. The ideal candidate will have deep training, preferably a PhD or another terminal degree, in an academic discipline. All specializations are invited to apply. The appointment comes with the possibility of teaching, either in an academic discipline or in the Preparing Future Faculty program. Essential qualifications include: a demonstrated commitment to active learning; excellent writing, communication and public speaking skills; the ability to work effectively on a team; as well as a broad knowledge of the range of technological platforms and tools that can aid learning. The Center for the Enhancement of Learning and Teaching at the University of Kentucky is a dynamic center for pedagogical innovation that serves the needs of nineteen colleges in a research university setting. The University of Kentucky is a public, land grant university dedicated to improving people’s lives through excellence in education, research and creative work, service, and health care. As Kentucky’s flagship institution, the University plays a critical leadership role by promoting one community with many people, economic development, and human well-being. Skills / Knowledge / Abilities Demonstrated commitment to active learning; excellent writing, communication and public speaking skills; as well as the ability to work effectively on a team. Does this position have supervisory responsibilities? No Preferred Education/Experience PhD plus experience or background in educational development. Deadline to Apply 03/04/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Faculty/Instructional Consultant

Job Title Patient Services Coordinator/UKHC Requisition Number RE52531 Working Title Patient Services Coordinator - Shriners Ophthalmology Clinic Department Name MG100: Physician Based Clinics Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. Shift Monday – Friday, Day Shift; 8:00am – 5:00pm (40 hrs/wk). Job Summary This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred. {department can add individualization to the job summary after this paragraph.} Skills / Knowledge / Abilities MS Windows, EPIC, Telephone etiquette, customer service Does this position have supervisory responsibilities? No Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience. Deadline to Apply 01/28/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Services Coordinator/UKHC

Job Title Dental Treatment Coordinator/DNT/UKHC Requisition Number RE52968 Working Title Department Name MD100:DENTAL GROUP CLINICAL PRACTICE Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 4 yrs Required License/Registration/Certification None Physical Requirements Sitting at computer workstation for extended periods; repetitive motion; standing or walking with objects up to 25 lbs; lifting, pushing, and/or pulling objects up to 50 lbs. Shift Monday-Friday,7:30 AM – 4:30 PM, with one hour lunch, (40 hrs/wk). Hours may be modified on occasion to meet patient care needs. Job Summary The Dental Treatment Coordinator supports the delivery of care within the Student Dental Clinic by coordinating treatment transitions, patient education, and administrative logistics within UK HealthCare Dentistry. This position serves as a liaison between general dentists, dental students, supervising faculty, and other specialty providers to ensure patients receive timely and well-coordinated care throughout their treatment plan. Key responsibilities include verifying insurance coverage, facilitating financial arrangements prior to treatment, and coordinating appointments for procedures, imaging, or related consultations within the student clinic. The coordinator ensures treatment plans are accurately entered into the EHR and helps patients understand the clinical and emotional aspects of their dental care. They also monitor case acceptance rates and follow up with patients throughout the course of care to support treatment completion and satisfaction. Additional responsibilities may be assigned to support the effectiveness of the Orthodontics clinics teams. Skills / Knowledge / Abilities Organization, critical thinking, detail-oriented, dependable, excellent computer skills, proactive, excellent listening skills, dental knowledge, positive attitude, forward thinking, multi-tasker, analytical, responsible, diligent, decisive, receptive, flexible, dedicated team player. Does this position have supervisory responsibilities? No Preferred Education/Experience Four or more years of related experience. BLS preferred but not required. Deadline to Apply 01/28/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Dental Treatment Coordinator/DNT/UKHC

Job Title Periop Operational Coordinator/UKHC Requisition Number NR13601 Working Title Periop Operational Coordinator- Chandler OR Department Name H3320:Perioperative Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. Shift days WEPP Job Summary This position is for the Chandler OR. This role has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities none Does this position have supervisory responsibilities? No Preferred Education/Experience 3 years of operating room experience preferred. Deadline to Apply 01/27/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Company seeks Senior Managers, Risk Management to design and execute business strategies and risk management solutions, leveraging bureau commercial or consumer data. Drive the analysis of and analyze structured and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques. Partner with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’sproducts/services. Promote the usage of industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and documentation.Position requires a Bachelor’s degree or equivalent in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 5 years of experience with data analysis. In the alternative, employer will accept two years of experience in lieu of a Bachelor’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 5 years of experience with data analysis. Experience also must include 2 years of experience with each of the following: statistical modeling techniques, A/B testing, data mining, and segmentation; analysis of large datasets and data visualization; qualitative data analysis; translating complex analyses for technical and non-technical audiences; working with technical, analytical, business, and non-technical teams; and data cleaning and manipulation, MS Excel for data reporting and modeling, and R. Telecommuting is available up to 2 days per week. Any suitable combination of education, training, or experience is acceptable.Job Location: New York, NY&nbsp;Salary Range: $147,881.00 to $174,750.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

American Express

Senior Managers, Risk Management

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Security Incident Response Engineering (SIRE) team sits at the heart of protecting the enterprise, blending deep technical expertise with fast-paced, real-world problem solving. This team designs, engineers, and operates the tools and platforms that detect, investigate, and respond to security incidents across the environment—working hands-on with leading endpoint, network, and threat intelligence technologies. From driving modernization initiatives and rolling out next-generation security capabilities, to partnering closely with cybersecurity operations, network security, and infrastructure teams, &nbsp;SIRE plays a critical role in reducing risk and strengthening resilience at scale. Team members have the opportunity to influence strategy, own complex security challenges end-to-end, and see the direct impact of their work every day, making this an exciting environment for individuals who want to support the front lines of cybersecurity while continuously learning and innovating.How will you make an impact in this role?The Tech Project Management role within the Security Incident Response Engineering team is responsible for planning, coordinating, and delivering security initiatives that support enterprise risk reduction and secure technology adoption. This role partners closely with security engineering, security operations, infrastructure, and application teams to ensure security projects are executed on time, within scope, and aligned to lab standards.The Tech Project Management role within the Security Incident Response Engineering team is responsible for planning, coordinating, and delivering security initiatives that support enterprise risk reduction and secure technology adoption. This role partners closely with security engineering, security operations, cloud, infrastructure, and application teams to ensure security projects are executed on time, within scope, and aligned to Information Security standards.Responsibilities:Project Management &amp; Delivery<ul><li>Develops project plans and ensures that the scope and approach are fully understood by all stakeholders</li><li>Identifies and tracks key project achievements</li><li>Monitors risks and impediments to project delivery in collaboration with cross-functional teams and escalates issues as necessary</li><li>Facilitates technical discussions related to architectural approach and system design, documenting solutions</li><li>Creates and analyzes relevant portfolio and team-level metrics to provide insights into delivery and execution</li><li>Supports product and engineering teams in building implementation roadmaps and manage dependencies cross-functionally</li><li>Consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery</li><li>Identifies opportunities for improvements to the delivery process and supports teams in redesigning process flows, ensuring documentation best practices are followed</li></ul>Audit &amp; Compliance<ul><li>Support senior team members by organizing evidence collection, tracking requests from internal and external auditors, maintaining audit schedules, and ensuring deliverables are completed accurately and on time.</li><li>Help monitor audit findings, control gaps, and remediation action items by maintaining logs, following up with control owners, and providing status updates to ensure timely closure and continuous improvement.</li><li>Act as a liaison between various teams to gather inputs, clarify compliance requirements, and support consistent execution of audit and compliance-related tasks across the organization.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Business, Technology, or related areas; or equivalent experience</li><li>5 years of experience in project management, program coordination, or delivery roles</li><li>Hands-on experience supporting information security, technology risk, cloud, or infrastructure initiatives</li><li>Working knowledge of core information security concepts (e.g., governance, risk, controls, cloud security fundamentals)</li><li>Strong organizational skills with the ability to manage multiple workstreams simultaneously</li><li>Excellent written and verbal communication skills, with the ability to translate technical updates into clear status reporting</li></ul>Preferred Qualifications:<ul><li>Strong communication and organizational skills.</li><li>Proven ability to solve problems and plan long-term projects.</li><li>Experience in creating engaging and informative presentations.</li><li>Ability to collaborate effectively with diverse stakeholders.</li><li>Proven track record of managing multiple priorities and meeting deadlines.</li><li>Ability to work independently and influence without direct authority.</li><li>Commitment to fostering an inclusive team culture.</li><li>PMP or related certification is a plus.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate-Tech Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Member of Data Center Infrastructure (DCI) organization, reporting to a Manager or Director. Works closely with DCI teams, Customers and Partners to ensure quality standards and well architected delivery solutions.Key Responsibilities<ul><li>Functions as a central point of contact for particular platforms/service capabilities in Data Center Infrastructure.</li><li>Leads the planning, execution, and delivery of complex technology projects, ensuring alignment with project goals and objectives</li><li>Develops and manages comprehensive project plans, including timelines, milestones, and resource allocation</li><li>Provides recommendations in solution design discussions on complex APIs and/or application integrations</li><li>Iterates on existing solutions to provide cost-conscious solutions over time</li><li>Fosters strong relationships with internal customers, project teams, and other partners to ensure clear communication and alignment</li><li>Facilitates regular meetings and status updates to keep all parties informed of project progress and any potential issues</li><li>Applies industry-standard project management methodologies to ensure efficient and effective project delivery</li><li>Monitors project scope, budget, and timelines to ensure projects are delivered within agreed parameters, proactively identifying and addressing any deviations from the project plan, implementing corrective actions as needed</li><li>Ensures that all project deliverables meet or exceed quality standards and expectations, conducting regular quality reviews and implementing necessary improvements to maintain high standards throughout the project</li><li>Identifies potential risks and develops mitigation strategies to minimize their impact on project delivery, monitoring and reporting on risk status, ensuring timely resolution of any issues that arise</li><li>Analyzes, scrubs, and supports data migration from current sources to future systems/platforms.</li><li>Supports software testing when engineering teams deliver new features and fixes.</li><li>Undertakes quality assessments by performing/supporting quality rating activities on key changes and ensures resolution of defects.Implements Change Requests that arises during project implementation phase</li><li>Provides regular updates to project leadership and stakeholders on project status, risks, and issues, and conducting Pre-Program Increment (PI) planning meetings by preparing materials and documenting outcomes</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li><li>Crafts and enhances documentation of standardized procedures, workflow, architecture, design, deployments, and other components of a project.</li><li>Analyzes and manages reporting, using software to generate metrics, data discovery applications, dashboards, and scorecards, validating and/or modeling data so reporting is reflective of actuals.</li></ul>Minimum Qualifications<ul><li>Minimum of 5+ years of demonstrated experience in a Tier III/IV data center service delivery environmentsupporting and partnering with teams who work with IT service delivery as well as electrical / plant operations.&nbsp;</li><li>Core knowledge of critical space, facilities operations, and IT Service delivery in mission critical data center physical environments&nbsp;</li><li>Experience with infrastructure planning / implementation, critical asset life cycle management, IT Service Management, event response, audit/compliance, and other core business processes critical to a data center environment.</li><li>Demonstrated talent supporting implementations and/or use of infrastructure systems and platforms such as DCIM, Mission Critical IT platforms and integrations with building management systems.</li><li>Advanced Microsoft Office Suite skills.</li><li>Bachelor’s Degree in relevant field or equivalent experience.Preferred Qualifications</li><li>Solid grasp of the core functions that span a Data Center Infrastructure Service Delivery organization</li><li>Relevant certifications and/or experience with Agile/SAFe/Lean methodologies, ITIL, SDLC or DCIM</li><li>Experience with Application Programming Interface (APIs), RESTful services, and middleware platforms</li><li>Ability to successfully communicate with proficiency across streams and channels of business units and infrastructure teams at all levels.</li><li>Sets and maintains high standards for self and others modeling outcomes driven behaviors.</li><li>Demonstrable ability to influence toward core outcomes without direct responsibility/authority</li><li>Knows when to advance decisions to Leadership and when to make on-the-spot decisions.</li><li>Demonstrable time management skill and ability to progress work in parallel</li><li>Does not shy away from challenging goals and persists until commitments are met.</li><li>Acts on own initiative without being prompted.</li><li>Experience working with culturally diverse and/or geographically distributed teams</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

894 Project Management / Professional Services Jobs