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It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Project Management Assistant provides comprehensive administrative support for the integration team. This role upholds the highest standards of professionalism, ethical conduct, and integrity, while furthering the Organization’s mission. The Project Management Assistant is committed to maintaining strict confidentiality regarding patients/families, colleagues, internal customers, and all sensitive information or situations arising within the Organization.Qualifications:<ul><li>College degree preferred or an equivalent combination of education and experience</li><li>Minimum five (5) years of experience providing administrative and technical support, preferably within project- driven executive environments.</li><li>Experience working with advanced features and functionality in Smartsheet required, including linking sheets, creating executive dashboards, tracking dependencies and resource allocation.&nbsp;</li><li>Expert computer knowledge including SharePoint, word processing, spreadsheet, presentation, and email software such as advanced skill in Microsoft office software (Word, Excel, PowerPoint, Outlook)</li><li>Highly organized with the ability to successfully manage multiple priorities simultaneously while supporting multiple executives &nbsp;&nbsp;&nbsp;</li><li>Ability to maintain confidentiality and demonstrate initiative and overall efficiency</li><li>Excellent interpersonal skills; ability to interact professionally with internal and external key stakeholders while exercising mature judgment in complex, fast-paced environments.</li><li>Superior written and verbal communication skills</li><li>Able to perform efficiently and effectively with a high degree of accuracy while meeting deadlines</li><li>Ability to remain calm and professional in stressful situations and to maintain stability of performance under pressure and/or opposition</li><li>Ability to work independently analyzing and reviewing contracts and other legal documents</li><li>Ability to work effectively and professionally with attorneys, secretaries, clients and outside organizations</li><li>Ability to work with minimal oversight</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for the position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Assists with evaluation and tracking of enterprise documents and contracts</li><li>Manages records, manuals, databases, and files; composes and distributes correspondence, announcements, memoranda, spreadsheets, etc.</li><li>Functions as a liaison between in-house counsel, outside counsel and internal and external customers in a variety of activities, actions and projects.</li><li>Creates, maintains and manages access for various Smartsheets and SharePoint sites to track enterprise level projects</li><li>Proactively communicates and collaborates with external and internal stakeholders to analyze information needs and functional requirements for all deliverables.</li><li>Functions as a liaison between office of the assigned executives and others by facilitating a variety of activities, actions and projects.</li><li>Anticipates needs for and provides overall administrative support for the assigned executive(s).</li><li>Assists with questions and information regarding assigned areas.</li><li>Analyzes, validates, and tabulates data.</li><li>Produces complex data reports and manages large volumes of data.</li><li>Performs other duties as assigned.</li></ul>Compensation Pay Range: $53,623.86 - $80,435.79This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Chapters Health System

Project Management Assistant - Remote Opportunity

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. Benefits you can count on: <ul><li>Pay rate: $15.97 to $27.50 per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Customer Service Representative II: <ul><li>Monitor customer reporting; communicate critical issues. </li><li>Research and respond to customer inquiries.</li><li>Maintain customer files to ensure up to date information.</li><li>Manage customer requests for assistance, information, and issue resolution.</li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li><li>Maintain regular communication with decision makers within customer organizations.</li><li>Train customers on various business applications to maximize company value to the organization.</li><li>Analyze and respond to various customer requests involving store level and group level information.</li><li>Respond to various customer requests and needs.</li><li>Answer inquiries by phone, email, and internet response.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Customer Service Representative II: <ul><li>High School Diploma or GED. </li><li>2 or more years of customer service experience.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Strong verbal and written communication skills, and organization and planning skills.</li><li>Knowledge and experience with all Microsoft office applications.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly, retain information and meet deadlines. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Representative, Customer Service II

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The IT&amp;D Manager of Product Management will lead the development and execution of product strategy. Manage products from conception to launch. This hybrid role involves a regular on-site schedule at either our Temple location or Austin Hub therefore candidates must reside within a 50-mile commutable distance. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as an IT&amp;D Manager of Product Management: <ul><li>Define and communicate the product vision, strategy, and roadmap.</li><li>Collaborate with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure alignment and successful </li><li>product delivery. </li><li>Conduct market research and competitive analysis to identify opportunities and inform product decisions.</li><li>Gather and prioritize product requirements based on customer feedback, market trends, and business objectives.</li><li>Develop and maintain detailed product specifications and documentation.</li><li>Manage the product lifecycle, including planning, development, launch, and post-launch activities.</li><li>Monitor product performance and gather user feedback to drive continuous improvement.</li><li>Present product updates and performance metrics to senior leadership and stakeholders.</li><li>Facilitate release planning with stakeholders as well as weekly demos.</li><li>Serve as a key role on Agile team(s) and work onsite with the team daily.</li><li>Build close relationships with key stakeholders to ensure the team's efforts align with the overall strategy.</li><li>Perform other duties as assigned.</li></ul> Qualifications you'll bring as an IT&amp;D Manager of Product Management: <ul><li>Bachelor's degree in computer science, Engineering, Business, or a related field; MBA preferred.</li><li>Five or more years of experience in product management within the IT industry, preferably in a Fortune 100 company.</li><li>Strong understanding of software development processes and methodologies.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.</li><li>Proven ability to manage multiple projects and priorities in a fast-paced environment.</li><li>Experience with Agile/Scrum methodologies is a plus.</li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

IT&D Manager of Product Management

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information. Benefits you can count on: <ul><li>Pay rate: $19.00 to $21.20 per hour depending on experience. </li><li>Schedule: Sunday- Thursday, 7am-3:30pm</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Customer Service Representative I: <ul><li>Maintain customer files to ensure up to date information.</li><li>Research and respond to customer inquiries.</li><li>Manage customer requests for assistance, information, and issue resolution.</li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li><li>Maintain regular communication with decision makers within customer organizations.</li><li>Train customers on various business issues and applications to maximize value.</li><li>Respond to various customer requests and needs.</li><li>Answer inquiries by phone, email, and internet response.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Customer Service Representative I: <ul><li>High School Diploma or GED. </li><li>Up to 2 years of experience in a customer service role.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Strong verbal and written communication skills, and organization and planning skills.</li><li>Knowledge and experience with Microsoft office applications.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly and retain information. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Representative, Customer Service I

<h4>Floating Leasing Consultant</h4>Civic Lofts Apartments and Lydian Apartments in Denver, ColoradoCenterspace is seeking an enthusiastic, customer-focused Leasing Consultant to join our team at the stunning Civic Lofts Apartments and Lydian Apartments in Denver, Colorado. In this role, you'll drive your own success by meeting leasing goals and fostering strong, professional relationships with both prospective and current residents. We offer a competitive hourly wage of $20–$24, along with the opportunity to earn commissions on new leases and bonuses for renewals.Successful Leasing Consultant demonstrates an unparallel commitment to customer service and resident satisfaction while helping customers find their perfect home. You will report to the Community Leader. As part of the selection process, all candidates are required to complete a 35-minute pre-employment assessment once they complete the job application. Completion of this assessment is mandatory for further consideration of your application. Failure to complete the assessment will result in the discontinuation of your candidacy for the position. Want to learn more about the assessment? Click here!This position is eligible for:<ul><li>Monthly Leasing Commissions and Quarterly Renewal Bonuses</li><li>Competitive PTO</li><li>Generous time off - 10 paid holidays, plus diversity day and your birthday</li><li>Paid Caregiver and Paid Parental Leave</li><li>20% Rent, Parking, and Storage Discount for Centerspace rents</li><li>32 Paid Hours of Volunteer Time Off</li><li>Medical/Dental/Vision Benefits – 1st of Month Following Start Date</li><li>Centerspace Stock Purchase Plan</li><li>401(k) match up to 5% per paycheck</li><li>Tuition Reimbursement &amp; Scholarship Program</li></ul>SummaryResponsible for the rental of apartment units to always ensure maximum occupancy and an exceptional customer experience that promotes optimal retention by performing the following duties personally.ExpectationsFollows already established procedures.&nbsp; Complies with all internal leasing policies, Fair Housing requirements and all other applicable laws and regulations.&nbsp; Generally given substantial guidance but expected to be self-directed once trained. Able to follow instructions, prioritize duties and comply with deadlines.Essential Duties &amp; Responsibilities include the following. &nbsp;Other duties may be assigned.To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Operational:<ul><li>Responsible for managing the sales/leasing funnel at the assigned community(s).</li><li>Produces sales results commensurate with the company’s performance benchmarks.</li><li>Evaluates and has expertise in assigned community(s) competitors’ offerings and pricing by conducting regular surveys and visits.</li><li>Prepares the office and tour path for business.</li><li>Prospect generation through creation of advertising online, business outreach, and other various grass roots campaigns.</li><li>Assists with community social media as directed, following all set standards for quality and frequency provided.</li><li>Provides service to new applicants to help get approval, coordinates leasing documents for move in and performs move in orientation for each new resident.</li><li>Provides excellent service to existing residents for their housing needs.</li><li>Focuses on resident retention, assisting with resident events and appreciation campaigns.</li><li>Communicates and coordinates with onsite and support team as needed to ensure resident needs and experiences are handled with an exceptional level of service.</li><li>Assists with package handling.</li><li>Coordinates communication with residents via phone, email, text, resident portal, resident app, etc.</li><li>Interact professionally with other employees, customers, vendors, and suppliers.</li><li>Work effectively as a team contributor on all assignments.</li><li>Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and stakeholders.</li><li>Delivers high level resident satisfaction while maintaining Fair Housing Practices.</li><li>Helps to address and resolve issues.</li><li>Encouraged/Expected to participate in industry appropriate networking groups. Encouraged/Expected to participate in service projects, and to establish and maintain contacts within the community to promote Centerspace.</li></ul>Financial:<ul><li>May assist with administrative duties as directed</li><li>Maintains accurate records in software and files.</li></ul>Responsible for 40% marketing &amp; sales, 40% customer service, 20% business adminSupervisory ResponsibilitiesThis role has no supervisory responsibilities.Equipment IssuedStandard computer package issued. If expected to carry a mobile phone, eligible for monthly reimbursement according to company policy.Travel RequiredSome local travel may be required.Education &amp; Experience<ul><li>Required: High School Diploma, or equivalent.</li><li>Preferred: Background in sales is preferred.</li></ul>Knowledge, Skills, &amp; Abilities<ul><li>Language Skills – Ability to read and interpret documents such as lease documents, safety rules, instructions, and procedural manuals. Ability to write routine reports and correspondence.&nbsp; Ability to speak effectively before groups of customers or employees of the organization.</li><li>Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.&nbsp;</li><li>Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li><li>Computer Skills – To perform this job successfully, an individual should be computer literate and have knowledge of Property Management software; MRI preferred; working knowledge of Outlook, Word, and Excel. The ability to use a computer in a professional manner is required.</li></ul>Physical RequirementsWhile performing the duties of this job, the employee is regularly required to talk or hear.&nbsp; The employee is frequently required to sit.&nbsp; The employee is occasionally required to stand, walk; use hands to handle or feel; and reach with arms and hands.&nbsp; The employee must occasionally lift and/or move up to 10 pounds.&nbsp; Specific vision abilities required by this job include close vision, distance vision, and depth perception.

Centerspace

Leasing Consultant

Position Title: Grant Coordinator (CEJA) Department: Institutional Research and Effectiveness (INR) Division: Institutional Research and Effectiveness (INR) Employee Status: Full-time Grant Funded (Grant Funded through June 30, 2026, with opportunity for renewal) Type: Professional Staff Association (PSA) Grade: K Salary Range: $55,000/annually Location: Woodward Technology Center (WTC) FLSA: Exempt Business Hours: Monday - Friday, 8 am - 5 pm (evening and weekend events may be required) ICCB Classification: Professional / Tech Issued: 08/2025 Application Deadline: January 20, 2026 &nbsp; Rock Valley College does not offer sponsorship for employment-based visas for this position now or in the future. Applicants must be currently authorized to work in the United States without the need for employer sponsorship.&nbsp; Reporting Relationships Reports to: Small Business Development Center Director Supervision Exercised: None Job Summary Coordinate with the Small Business Development Center Director to plan, develop, and implement the CEJA Contractor Incubator Program grant.&nbsp; Ensures grant goals and requirements are met, including recruitment and retention of clients, direct service delivery, marketing of program services within the community, and timely completion and submission of grant reports. Model excellent customer service to clients, faculty, administration, staff, and others through all methods of contact. Confidentiality and discretion are required. Essential Duties and Responsibilities include the following.&nbsp; Related duties may be assigned.<ul><li>Responsible for the implementation and attainment of approved grant application programming and activities, goals, objectives, and outcomes.</li><li>Monitor performance and plan activities to ensure that the grant is being implemented and established performance goals are being met.</li><li>Manages an annual budget, ensuring that funds received are spent efficiently, effectively, and in accordance with grant guidelines.</li><li>Coordinate and co-chair Team meetings.</li><li>Develop and maintain reports related to the CEJA Contractor Incubator Program efforts and expenditures.</li><li>Monitor grant activities to ensure compliance with fiscal, regulatory, programmatic, and funding agency requirements.</li><li>Ensure accurate and timely submissions of grant reports and required documents.</li><li>Actively participate in the retention and recruitment of clients and any other outreach to support grant goals.</li><li>Using tact and courtesy, must have the ability to establish and maintain effective relationships with persons contacted in the course of work.</li><li>Develop and formalize partnerships with area industry partners to both recruit clients and identify job opportunities for program completers.</li><li>Coordinate with all areas within the College to provide services and opportunities for participants</li><li>Maintain appropriate documentation and records for all participants, and activities, events, partnerships, meetings, and other programming elements</li><li>Excellent verbal communication skills.</li><li>Foster and maintain professional interaction with internal and external community partners including and not limited to; in-person, virtual, and written correspondence.</li><li>File, code, and/or arrange filing of grant documents, and purge files in accordance with statutory governmental regulations and/or college guidelines.</li><li>Engage in ongoing professional training as needed to maintain current with administrative and technological demands of the position.</li></ul> Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. &nbsp; Minimum Qualifications Bachelor’s Degree in a related discipline is required along with three to five years of experience in business accounting, economic development, and/or grant program coordinating. Must demonstrate experience with small business development, and budget planning and management. Familiarity with federal and state grant guidelines. Ability to gather, analyze and evaluate a variety of data. Outstanding oral and written communication skills that demonstrate an ability to produce information that is understandable to others. Strong organizational skills. Excellent computer skills in Microsoft Office, specifically Outlook and Excel, including, online research resources, databases and spreadsheets. Must possess a current and valid driver’s license and must be able to travel to community locations. Must possess the ability to effectively interact with various College and community members and have experience working with diverse community stakeholders. Work Environment While performing the duties of this job, the employee regularly works in an office setting and will be required to travel to community events and partner locations. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. &nbsp; &nbsp;&nbsp;&nbsp; &nbsp;

Rock Valley College

Grant Coordinator (CEJA)

Client Service Representative Quality Team Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Charitable Planning Associate to work in Westlake, TX. The primary goal of the Quality Specialist is to ensure the accuracy and completion of all transactions processed by the Fidelity Charitable Service Delivery team. This role will support Service Delivery in its mission to improve processes, measure capability, and drive performance. The Expertise We’re Looking For <ul> <li>Bachelor’s degree or equivalent experience in a related field </li><li>1-2 years of work experience, including demonstrated success working in a fast-paced environment </li><li>Financial Services experience preferred </li><li>Experience within the quality field </li><li>Understanding of analytical tools for process improvement; Six Sigma and Lean </li></ul> The Purpose of Your Role In this role, you will be part of the Service Delivery team and support the execution of Fidelity Charitable’s operations strategy. This position exists to mitigate risk, create efficiencies and provide quality analysis to our operations teams. The primary role is to identify errors in daily processing and analyze available data to prevent future errors from occurring. The Skills You Bring Your ability to be a self-starter with a high degree of ownership and accountability for results, and ability to take initiative, learn quickly and think independently will enable Service Delivery to reduce risk and enhance the customer experience. Your flexibility and adaptability will enable you to react constructively and with a positive demeanor to multiple and shifting priorities, unexpected events and seasonal demands. Your strong communication and interpersonal skills will drive collaboration with internal and external business partners to help create and implement solutions. Your attention to detail and inquisitive nature will be key in helping you problem solve. The Value You Deliver <ul> <li>Review transactions and work items to determine accuracy. Ability to code and concisely capture the details regarding the review to enable trending and further analysis. </li><li>Apply the appropriate business tools to identify and gather samples as outlined in Quality Management plan. </li><li>Perform testing of samples using the appropriate business rules to ensure completion and accuracy. </li><li>Collaborate with other quality specialists to ensure daily completion of audits per SLA requirements. </li><li>Proactively look for opportunities to improve Fidelity Charitable’s operational capabilities and performance; and stay abreast of internal and external operational developments and best-in-class capabilities. </li><li>Develop and maintain strong and effective relationships with internal and external business partners upon which Fidelity Charitable relies to complete its work. </li><li>Provide feedback as directed to assist with root cause identification. </li><li>Identify gaps in business partner organization’s policies and procedures based on assigned predefined audit points. </li><li>Share new insights or realized trends with analysts and peers. </li></ul> How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising.

Fidelity TalentSource

Client Service Representative

The Role As a member of the Transfer of Assets Receives Team, you will be responsible for facilitating the movement of assets into Fidelity accounts by analyzing account details and resolving issues for complex transactions. Within this role, you will interact with many different groups in Fidelity and throughout the Financial Services industry. These accounts may include mutual fund and brokerage accounts, as well as retirement and non-retirement accounts for Retail, Correspondent, and Advisor Clients. Responsibilities include: <ul> <li>Delivering highly efficient transaction processing </li><li>Establishing relationships with numerous teams within Fidelity in order to service our clients while supporting divisional business needs and maintaining a “client first” mentality </li><li>Delivering superior results quickly and efficiently, utilizing effective time management skills </li><li>Driving innovation through curiosity and comprehensive understanding of business processes and challenges </li><li>Maintaining a daily workflow, while gaining industry knowledge and building a professional skill set </li></ul> The Expertise and Skills You Bring <ul> <li>College degree or 2 years of work-related experience </li><li>One or more years customer service and processing experience recommended </li><li>Excellent interpersonal and leadership skills. </li><li>Deliver superior service to all of our clients by processing their requests in an accurate and timely manner </li><li>Analytical skills will ensure satisfactory problem resolution for our clients and deliver solutions to complex challenges. </li><li>Grow and succeed through feedback and instruction </li><li>Great organization and time management skills </li><li>Effective written and verbal communication will assist business partners and customers when requests are not in good order </li><li>Take the initiative to learn new functions and engage in inter-departmental training </li><li>Identify opportunities to develop new procedures on an on-going basis to enhance the documentation process </li><li>Use multiple systems to analyze transactions </li><li>Collaborate to develop an excellent work environment </li></ul> The Team Members of this group obtain an essential understanding of the financial services industry. These associates work in Fidelity’s Operations and Services Group (OSG), supporting our major lines of business including Personal Investing, Fidelity Institutional, and National Financial Services. You will work closely with contra firms, including bank and insurance companies and brokerage firms, to determine the statuses of incoming transfers. The team is the voice of the customer and is dedicated to facilitating and completing the transfers with the highest level of quality and excellence.

Brokerage Operations Representative

<h3>Job Description:</h3>The Role We have an exciting sales opportunity in San Francisco (or Silicon Valley area) working with Financial Advisors and Registered Investment Advisors to drive the distribution of Fidelity products, tools, and resources! We seek someone who thrives in a collaborative, driven environment, is passionate about the business and building client relationships, and has a strong sales background. This role provides the opportunity to work with encouraging team members in an organization that is focused on strong client relationships, depth and breadth of both products and resources, along with the growth and development of their employees. Your responsibilities include:<ul><li>Consulting on a wide range of Fidelity products, investment perspectives, and financial markets to assist our clients in their investing goals.</li><li>Collaborating with Internal partners and Specialists on how to service these professionals and create more opportunities for us to partner with them going forward.</li><li>The territory is currently constructed to cover both Broker/Dealer and RIA Representatives in the San Francisco and Silicon Valley Markets .</li><li>You would be required to live and work from home in the designated territory while engaging in face-to-face interactions with our clients.</li></ul> The Expertise and Skills You Bring<ul><li>Bachelor’s Degree required</li><li>Series 7 and 63 required</li><li>CIMA or CFA desired</li><li>Passion for the financial or investment management industry</li><li>5 years of field sales experience, working within Financial Services Industry highly preferred</li><li>Outstanding communication, negotiation, decision making and multi-tasking abilities</li><li>Ability to stay organized, be resourceful, and prioritize ongoing sales opportunities</li><li>Ability to represent multiple product offerings including: Mutual Funds, model portfolios, ETFs, SMAs, Index Funds, alternative investments and retirement solutions</li><li>Excellent interpersonal skills that translate into a positive client experience</li><li>Passion for sales and the ability to uncover and qualify new opportunities</li><li>Commitment to constant self-improvement and exhibit a competitive drive</li><li>Ability to thrive in our fast-paced environment and enjoy being part of a strong team</li><li>High aptitude to learn new things quickly and adapt to new situations</li><li>Effective consultative sales and presentation skills</li></ul>Note: Fidelity is not providing immigration sponsorship for this position ​The TeamAs a Regional Director your primary responsibility will be supporting and driving sales through Broker Dealer Financial Advisors and Registered Investment Advisors. You’ll work daily to help provide valuable market insight, portfolio construction guidance and investment product solutions to financial advisors and their firms. You will work in partnership with other Regional Directors in your territory offering an opportunity for long-term expanded career upside and professional growth. In your role you will be an important part of the Fidelity Institutional Core Wealth distribution team and will be responsible for making in-person sales calls, partnering with your internal partners and specialist teams to drive new business, retain assets and grow market share.Must live in the territory.The base salary range for this position is $70,000 - $175,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA<h3>Category:</h3>Sales

Fidelity Investments

Regional Director/ External Wholesaler(San Francisco / Silicon Valley)

<h3>Job Description:</h3><h3>Planning Consultant</h3>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your integrity and adoption of Fidelity’s client commitment standards, we know you will inspire client dedication with the goal of developing lifetime relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Financial services experience preferably in financial planning</li><li>Degree and/or other professional certifications such as CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Planning Consultant works alongside Financial Consultants and/or Wealth Planners in a financial planning capacity. Through your knowledge and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional planning opportunities in which you will partner with the adviser to develop further. This partnership will allow the team to further meet the needs of our clients. You will see your impact on the business and have rewarding interactions with clients every single day!<h3>The Skills You Bring</h3><ul><li>Thorough understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound telephone calls to further educate clients and find opportunities to add value to the relationship</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners, and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul>The base salary range for this position is $70,000 - $105,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

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