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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and-network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Digital Product &amp; Capability team within NAS organization is at the heart of the proprietary transaction process.&nbsp; We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards. The Digital Merchant Experience (DMX) team is dedicated to helping American Express to leverage enterprise-wide capabilities and assets to strengthen our digital servicing products and become an essential part of our customers’ digital lives.About the roleReporting to the Director of Digital Merchant Experience (Core Servicing Products), the Senior Manager, Digital Product Management will be responsible for delivering the self-servicing experiences that Merchants leverage to manage their Amex relationship. This role is part of a broader team that provides the digital tools, insights and support to help merchants of all sizes manage every aspect of their American Express relationship securely and efficiently.The Senior Manager, Digital Product Management has ultimate responsibility for delivering the product backlog working with business, markets, compliance, design and engineering to realize the product vision driving a well-managed development roadmap with set release cycles. This role will be integral for transforming the Digital Self-Servicing experience building value-ad capabilities for DMX Customers. This is an evolving space and offers an exciting opportunity to chart a strategic course for Amex to back our merchants through effective and engaging digital products.You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You will enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:&nbsp;<ul><li>Define product vision, strategy &amp; roadmap understanding end user needs to enable intuitive and value-ad digital experience</li><li>Continuously engage with partners and stakeholders to review growth opportunities for the product to increase digital engagement</li><li>Leverage quantitative and qualitative data to understand customer behavior to drive informed product decisions</li><li>Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility</li><li>Managing the product life cycle from strategic planning to tactical execution closely partnering with business, design and engineering teams</li><li>Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections</li><li>Partner closely with Technologies to translate Business requirements into solutions that meet customer’s needs.</li><li>Work closely with your partners and colleagues to create and maintain a feature backlog</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Craft high quality user stories with robust acceptance criteria</li><li>Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos</li><li>Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends</li><li>Create and implement go to market strategy working with all stakeholders</li></ul>Minimum Qualifications<ul><li>5+ years’ experience as a product owner or manager within a user-centric, digital product development team</li><li>Ability to analyze user experience metrics to determine priorities, opportunities, and issues with product</li><li>Experience building digital products</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)</li><li>Excellent written and verbal communication skills</li><li>Highly organized with a can-do attitude</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated teamwork and excellent collaboration skills</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence</li><li>Experience with Agile methodologies including Scrum, Kanban and SAFe</li><li>Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity</li><li>Bachelor's Degree preferred or relevant years of professional experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;The Enterprise Conduct Risk Management team within Global Risk and Compliance (GRC) is responsible for identifying and managing conduct risk across all processes and geographies at American Express.&nbsp;We are seeking a highly motivated and analytical professional to join our Independent Risk Management team as a Director of Conduct Risk. This role will report to the Vice President and Head of Enterprise Conduct Risk Management. The incumbent will help support the oversight of conduct risk for the Company.The incumbent will be responsible for identifying, measuring, monitoring, and reporting on conduct risks and data analytics. This role is critical in providing independent oversight and challenge of conduct risks across the enterprise, with a focus on ensuring behaviors and processes align with regulatory expectations and our company’s Risk Appetite.As a trusted colleague in the second line of defense, you will assess behavioral data, evaluate control environments, drive automation of reporting processes, and present actionable insights to senior leadership and governance committees. This position offers exposure to enterprise-level risk management, frequent interaction with stakeholders across the business, and an opportunity to influence key decisions that promote sound risk culture and accountability.Key Responsibilities:<ul><li>Leverage technology and data analytics to produce clear aggregate reporting on conduct risk to senior executives</li><li>Provide independent oversight of the first-line business activities to ensure conduct risks are appropriately identified, assessed, and managed</li><li>Maintain a thorough understanding of regulatory requirements to guide conduct risk practices in line with applicable laws and standards</li><li>Perform periodic scheduled reviews and sample-based testing to evaluate the adequacy and effectiveness of conduct risk management strategies and control mechanisms</li><li>Incorporate relevant insights from independent risk management activities, industry practices, emerging trends, and regulatory developments into broader Conduct Risk governance framework </li><li>Effectively coach, train and develop a team in all aspects of their role</li><li>Handle confidential information with impeccable integrity</li></ul>Minimum Qualifications:<ul><li>8+ years of experience in risk management within the financial services industry, specific expertise in compliance or enterprise risk management preferred</li><li>Bachelor’s degree in Finance, Data Science, Risk Management, Business Administration or related field </li><li>Proven experience in data aggregation and analysis, particularly in a financial or regulatory environment</li><li>Excellent written and verbal communication skills, with the ability to present findings to executive leadership and stakeholders clearly and concisely</li><li>Ability to Influence and help embed a strong risk-aware culture throughout the organization, encouraging proactive risk management behaviors at all levels</li><li>Prior experience managing regulatory exams and supervisory engagements</li><li>Understanding of risk management principles, frameworks, and regulatory requirements</li><li>Team management experience</li></ul>Preferred Qualifications:<ul><li>Independent Risk Management with a GSIB </li><li>Master’s degree or relevant formal certification </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Enterprise Conduct Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Global Risk &amp; Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite.&nbsp;GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.The Financial Risk Management within Global Risk and Compliance (GRC) is responsible for identifying and managing Credit Risk, Model Risk, Market &amp; Liquidity Risk, External Fraud risk and Financial Crimes Decision Science &amp; Analytics CoE, across all business units, functions, processes and geographies at American Express.&nbsp;We are seeking a Director, Portfolio Analytics, to join our Financial Risk Management (FRM) function within GRC. The successful candidate will&nbsp;be responsible for Financial Management Risk Portfolio Analytics and will lead a team of B35s in US. The role requires close collaboration with several key partners including CCO teams across US &amp; International markets, Fraud Risk team, Finance, Treasury and Capabilities teams to evolve globally consistent and scalable analytics &amp; MIS.Key responsibilities<ul><li>Monitor key Liquidity, market and External Fraud risk portfolio metrics and ensure that the analytics yields impactful actionable insights and provides early reads on emerging trends</li><li>Create and Manage Risk MIS, dashboards, execute report and regulatory reporting.</li><li>Responsible for ideating and developing MIS and monitoring capabilities</li><li>Create Early Warning Indicators leveraging Macro-trends, alternate data, customer insights</li><li>Identifying different risks, delivering and calling out key findings, and advising on recommended solutions to mitigate these risks.</li></ul>Required Qualifications:<ul><li>7+ years of Risk Management experience </li><li>Strong analytical skills with extensive knowledge of Amex products and portfolios.</li><li>Ability to clearly define what winning looks like with an analytics agenda that is actionably insightful</li><li>Strong collaboration &amp; communication skills to work effectively &amp; influentially with multiple stakeholders.</li><li>Strong sense of urgency combined with the ability to react nimbly to senior leadership requests.</li><li>Drive to create and maintain an external focus and the ability to connect the dots between external and internal trends.</li><li>Masters or Ph.D. in an analytical subject preferred (Engineering, Science, Math, Statistics, Economics, Business)</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. &nbsp;

Director - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our organization:Global Merchant &amp; Network Services primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally.Network &amp; Acquirer Solutions (NAS) drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.7 trillion in transaction volume globally each year.The Global Network team is a critical part of the NAS organization. Our remit spans the maintenance of existing functionality, the development of new products and services, operating the Network and managing the end-to-end partner lifecycle. Our solutions deliver value to American Express’ Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express’ issuers, acquirers and merchants.About the Role&nbsp;The Contactless Growth (Transit, SoftPOS, QR) team is responsible for defining and scaling use cases which drive everyday spend on the Network. Reporting to the Director, Contactless Growth (Transit, SoftPOS, QR), this is an exciting opportunity for a talented product associate to join a new team focused on identifying, defining, and scaling new Transit verticals.&nbsp;Primary Responsibilities:&nbsp;<ul><li>Support the product vision, strategy, and roadmap for our Global Transit “Tap &amp; Go” product. </li><li>Assist in identifying new Transit verticals for Amex to enable (e.g., Connected-Car - Parking, tolls, Electrical Vehicle charging). </li><li>Assist in the research of regulatory developments and provide preliminary input on analysis of potential implications to existing Products.&nbsp; </li><li>Support in the documentation of as-is processes for product management, product enhancements, key findings and standard methodologies. </li><li>Support in the creation and maintenance of the product backlog, prioritizing features and establishing timelines for product releases. Partner closely with analytics team to provide input and prioritize analytics requests. </li><li>Collaborate with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies. </li><li>Assist in the identification of technical gaps and collaborate with broader teams to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes. Maintain core critical metrics </li><li>Understands competitive and internal positioning for the product through internal and external market research. </li><li>Use analytical abilities and strategic perspective to identify trends &amp; recommend solutions that will help improve the user experience. </li><li>Regulatory Compliance and Industry Trends: Stay informed about regulatory requirements and ensure that our products comply with applicable laws and regulations, whilst maintaining a pulse on industry trends to shape the direction of product features and capabilities.&nbsp;</li></ul>Skills Required&nbsp;<ul><li>Agile Methodologies </li><li>Communication Management </li><li>Feature Prioritization </li><li>Market Analysis </li><li>Product Development </li><li>Product Road mapping&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Associate -Digital Product Management

American Express Travel Related Services Company, Inc. seeks Directors, Data Governance and Management to oversee and monitor databases and execute processes to bring data under governance. Partner with internal teams to customize the Enterprise Data Governance Management and Sharing program to the needs of the business. Lead and advance data governance principles, policies, and programs for stewardship, advocacy, and custodianship of data. Define frameworks, operating model, and organizational change considerations for data governance and management in support of new and existing data capabilities. Position requires a Master’s degree in Computer Science, Information Systems, Statistics, Business Administration, Data Science, Engineering, or a related field, and 3 years of experience with leveraging analytics and data science tools and techniques to analyze and solve business problems and drive business results. Experience must also include 3 years of experience with each of the following: data Governance strategies and executing roadmaps, leveraging systems, including Collibra, Manta, Informatica IDQ, and Informatica IPC; improving business performance by turning risk and compliance efforts into opportunities; performing data quality assessments and ETL procedures using data analysis tools; executing application development activities utilizing Java, Qlikview, Attivio and Apache; and experience with Agile- and Sprint-based development with C, C++, Clarizen, COBOL, Confluence, Control-M, DBeaver, Hbase, HTML, Java Script, Jira, MS SQL Server, Oracle DB, Power Bi, Qlikview, relational and NoSQL database systems, and Tableau. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $160,805.00 - $225,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: ·Competitive base salaries ·Bonus incentives ·6% Company Match on retirement savings plan ·Free financial coaching and financial well-being support ·Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp; ·20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy ·Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) ·Free and confidential counseling support through our Healthy Minds program&nbsp; ·Career development and training opportunities For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI

Directors, Data Governance and Management

Job Title Patient Services Coordinator/UKHC Requisition Number RE50892 Working Title Patient Services Coordinator - Child Neuroscience Clinic Department Name M1300:Kentucky Neuroscience Institute Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements Sitting at computer workstation for extended periods. Repetitive motion. Shift Day shift. Job Summary This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred. Skills / Knowledge / Abilities MS Windows, EPIC, Telephone etiquette, customer service Does this position have supervisory responsibilities? No Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience. Deadline to Apply 07/21/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Services Coordinator/UKHC

Compensation Type: SalariedCompensation: $53,206.00Job SummaryThe Regional Coordinator supports the K-12 Partnerships Team in executing a regional strategy related to college readiness and other college credit options for K-12 students. The Coordinator is directly responsible for program management of all aspects of a critically important geographic region within the College Credit Plus (CCP)/ K-12 enterprise. This role includes other College department collaborations, such as working with Admissions and other teams that engage in recruitment from K-12. This role serves as a primary point of contact for assigned partner K-12 school districts. The Regional Coordinator ensures that there is awareness across departments of the key strategies for a particular region or district.College Credit Plus &amp; K-12 Planning<ul><li>Prepares materials to support registration and enrollment in college credit options.</li><li>Answers student, family, and stakeholder questions about registration.</li><li>Participates in regional planning conversations and develops an outline of all higher education-related initiatives for the district.</li><li>Handles correspondence, academic planning, and advising details for a specific region or district partnership.</li><li>Plans and manages reports about innovative programs and student success.</li></ul>Student Advising &amp; Support<ul><li>Provides advising support regarding matters related to the assigned functional area.</li><li>Explains the applicable paperwork, processes, and procedures to students and school counselors.</li><li>Shares resources available for students relating to individual needs.</li><li>Provides information on programs of study and next steps for enrollment, including admission criteria, documents needed, financial aid, new student orientation, placement testing, advising, course selection, and registration.</li><li>Facilitates presentations to students, industry partners, and community partners when needed.</li><li>Provides information on College Credit Plus to school districts and parents/families in the form of presentations (CCP Info Nights) and during other meetings at school partner, and college locations as needed.</li><li>Assists special student populations appropriately.</li><li>Advises students in person, via phone, e-mail, or other delivery formats as needed.</li></ul>Building Partnerships<ul><li>Works collaboratively and in person with district partners to increase opportunities for students.</li><li>Serves as a liaison to internal teams regarding district strategic plans.</li><li>Communicates across departments about district needs and priority areas.</li><li>Communicates with local high school counselors and district employees to share news from CSCC.</li><li>Maintains excellent customer service by providing timely responses in person, over the phone, and electronically.</li><li>Works with others in a leadership capacity on strategic planning and goal setting.</li></ul>Fiscal &amp; Administrative<ul><li>Processes registration forms as needed.</li><li>Keeps accurate status reports of districtwide initiatives.</li><li>Ensures compliance with state regulations as well as institutional policies and procedures.</li><li>Maintains confidentiality of student records and other confidential information.</li></ul>Culture of Respect<ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in Student Affairs, Higher Education, Administration, Counseling, or in a related field.</li><li>Three (3) years progressively responsible experience in student advising and support or related field.</li></ul>Additional Information<ul><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li></ul>CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Regional Coordinator - College Credit Plus

Compensation Type: SalariedCompensation: $25.58Job SummaryThe Coordinator will be responsible for front-line management, planning, coordination and successful execution of all services provided by Testing Services: academic testing (in-person and virtual), accommodated testing, placement testing, and vendor specific testing. A Coordinator partners with department leadership to create an engaging environment designed to enhance the student experience. This role will lead staff training, address on-site issues, process academic exams, and communicate to a diverse audience in a variety of settings. The individual best suited for this role is one who is open and willing to working with diverse student populations while remaining consistent and unbiased in the delivery of services. The incumbent will be dedicated to creating a positive, equitable, and inclusive experience for students during their time at Columbus State.ESSENTIAL JOB FUNCTIONSCoordination of Testing Services<ul><li>Responsible for the coordination and administration of comprehensive test proctoring services, including instructional make-up exams, distance learning, special testing requests (proficiency exams, HESI, BOA, Virtual Testing with RM) as well as accommodated testing. Serves as a liaison between all testing locations to ensure consistent processes and practices.</li><li>Administers and monitors academic testing (in-person and virtual). Ensures test instrument security and standardized administration within the guidelines provided by instructors, established college procedures, external certification providers, and National College Testing Association (NCTA) standards. Processes completed tests in accordance with college procedures and maintains department documents. Ensures a safe and supportive learning environment with department procedures, Columbus State’s Academic and Student Code of Conduct policies, National College Testing Association standards, and the college’s security procedures.</li><li>Assists in the review and development of procedures for Testing Services and Instructional Services. Responsible for the front-line operations of testing services; working in conjunction with the DEIS, Assistant Directors, Supervisors, and Coordinators, in collaboration with faculty and campus student services. Provides input to policies for testing-related accommodations.</li><li>Functions as a working coordinator, providing direct service to customers, in-person and virtually. Provides support and functional supervision to assigned Instructional Services Specialists working in Columbus State Testing Centers. Assigns and delegates tasks, communicates job expectations, trains employees, participates in evaluations, employee selection, and other personnel actions. Provides direction and guidance regarding job methods, standards, and operations. Works with Virtual Proctors, Specialists, and other staff as needed with assigned projects. Presents technical concerns and works with appropriate personnel to achieve an appropriate resolution. Coordinates special testing projects. Works in conjunction with appropriate personnel to ensure maintenance and upgrades of testing systems.</li><li>Maintains integrity of testing materials and testing environment. Ensures front line staff enforce policies to maintain academic integrity. Ensures exams and spaces are monitored via video cameras and computer monitoring software. Performs walkthroughs and visual inspection of testing spaces during exams. Follows standard testing protocol by ensuring assessment integrity, distributing appropriate support materials, assisting students with accommodations, troubleshoots technology and Blackboard errors in accordance with college policies and procedures.</li></ul>Clerical<ul><li>Accurately records the receipt and distribution of tests. Completes and maintains required documentation including various spreadsheets, test administration logs, and virtual test proctoring forms. Gathers, maintains and presents statistical reports as needed. Responsible for reporting and tracking students served through Instructional Services – Testing Services. Maintains confidentiality of student files and other sensitive information.</li><li>Record any incidents of academic misconduct via an incident report. Report incidents of suspected academic misconduct to Student Conduct and the Instructional Services Assistant Director as needed. Report any issues with assistive technology software and hardware or general testing software programs to the department leadership team.</li><li>Answers telephones, schedules appointments, provides informational materials and answers questions, operates a variety of office and computer equipment. Uses computer software, assesses material needs, orders, receives, and maintains test instruments and supplies inventories.</li><li>Collaborates with IT and Accessibility Services to determine effective implementation of new testing and accessibility hardware and software. Works closely with the department’s leadership team when purchasing updated equipment and software which will streamline and enhance the services provided to students.</li></ul>​Customer Service<ul><li>Delivers excellent customer service and provides students, faculty, adjuncts, and staff with a secure, comfortable, and accessible environment. Keeps distractions to a minimum during testing appointments. Must be aware and able to conform to the proper etiquette for all individuals with a disability. Answers student, faculty, adjunct, and staff inquiries and makes referrals to other campus resources as appropriate.</li><li>Describes Instructional Services – Testing Services policies and procedures to students and instructors, providing relative training to campus stakeholders as appropriate. Collaborates internally and may facilitate appropriate training within the department as well as to business partners requiring Testing Services – Instructional Services training.</li></ul>Professional Development <ul><li>Attends Digital Education and Instructional Services staff meetings and scheduled training sessions. Stays current on National College Testing Association (NCTA) standards, vendor testing, virtual testing and accessibility related trends. Attends professional development trainings/workshops.</li><li>Maintains credentials &amp; any annual training/recertification necessary to administer any high-stakes certification examinations administered by Testing Services.</li></ul>​Culture of Respect <ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>*Regular, predictable, and punctual attendance is required.Other duties as required MINIMUM EDUCATION AND EXPERIENCE REQUIRED<ul><li>Bachelor’s Degree in a closely related field.</li><li>Three (3) years’ experience in college testing, academic or student affairs, or related services.</li><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li><li>*An appropriate combination of education, training, coursework and experience may qualify a candidate.</li></ul>Compensation: $25.58CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Part timeUnion (If Applicable):Scheduled Hours:20Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Coordinator

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Services Representative - Birmingham, AL

About UsAt Cast &amp; Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks &amp; Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data &amp; reporting, and a host of creative tools.&nbsp; The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. &nbsp;We are a production’s best ally every step of the way.&nbsp;#OneCastOneCrewPosition Overview In this role, you will oversee the entire product lifecycle for new and existing products, from discovery, product planning, development to execution. You’ll be responsible for a nimble team who are responsible for our crew portal/user profile, project onboarding, project document exchange and employee onboarding within our suite and growing platform. The Director, Product Management will be responsible for both new product ideation and existing product strategy, you must be creative and visionary, able to innovate and simplify product offerings to provide a positive, seamless experience for our customers. As our clients include Studios, Networks, Film &amp; TV companies, Brands, Ad Agencies, Live Event Organizers as well as their end users, you must be able to envision the unique and complex intersection of the distinct audiences who use our products, and guide product strategy to serve each equally. As we are a lean team in a growing organization, you must covet the opportunity to be a hands’ on individual contributor in a senior leadership role. This position will also provide mentorship, guidance, and training to other members of the product team, and work cross-functionally to drive the strategic direction of our product suite and influence product growth. The ideal candidate will have a proven track record of managing product lifecycles, understanding customer needs, and driving product success.Core Responsibilities•Define and drive the product vision, strategy, and roadmap in line with the company's strategic goals•Oversee the entire product lifecycle from ideation through development, launch, and retirement; lead large-scale, cross-functional product initiatives including related system integrations•Prioritize and manage an agile backlog of product enhancements and be able to adapt quickly to a demanding and constantly changing environment•Engage with customers and stakeholders to gather and prioritize product requirements, ensuring products meet and exceed customer needs•Lead cross-functional teams, including design, engineering, and marketing, to deliver high-quality products to market on time•Stay on top of market trends, competitor products, and potential opportunities/threats to ensure our products remain competitive•Leverage analytics, usability studies, and market research to drive product direction and define an effective roadmap•Clearly communicate product plans, benefits, and results, as appropriate, to a spectrum of audiences, from internal stakeholders to external partnersKey Qualifications•Bachelor’s degree in a relevant field•Enterprise SaaS Product Management (minimum 5+ years) experience with a proven track record of successful launches•Proven experience launching a new product or moving a successful product into a new category or region in an agile environment•Strong execution-focus and ability to create an actionable plan amongst a certain degree of ambiguity•Deep understanding of how to interact with GTM and customer teams•Strategic and visionary; able to see the story and tie it together in a logical way•Strong leadership and communication skills that empower you to collaborate with and influence teams at all levels•Exceptionally strong process that you can articulate clearly, thoroughly, and concisely to technical and non-technical audiences•Methodical approach to set and execute a detailed, realistic, and congruent product roadmap•Adept at using qualitative and quantitative research methods and methodologies, including market landscaping and competitor analysis, to support product decisions•Excellent stakeholder management skills, including driving consensus and alignment•Ability to forge strong working relationships with design, development, and stakeholders•Advanced working knowledge of the Product Development Lifecycle with the ability to proactively suggest process improvements that drive efficiency and quality•Ability to translate technical concepts for a business audience•Technical familiarity and/or ability to acquire in-depth knowledge of asset management principles such as data indexing, OCR, platform integrations, and cloud storage across variety of cloud technologies (e.g., Azure, AWS)•Advanced written and verbal communication skills that can be tailored to suit a variety of individual personalities and levels of seniorityPreferred Qualifications •Prior experience in payroll, compliance, HR, accounting, and/or entertainment industry highly preferred•Proficiency with Pendo or similar adoption metrics tracking systemSpecial Work Conditions•Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.Benefits&nbsp;Cast &amp; Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast &amp; Crew benefits are subject to eligibility requirements.Cast &amp; Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.CA residents Your personal information may be collected in connection with certain services provided by Cast &amp; Crew or its affiliated companies. &nbsp;A summary of your California privacy rights can be found at: <a href="https://www.castandcrew.com/privacy-policy/" target="_blank">https://www.castandcrew.com/privacy-policy/</a>Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $170,000.00 - $220,000.00 per year.

1,093 Project Management / Professional Services Jobs