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<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Services Representative - Cincinnati, OH

<h3>Job Description:</h3>The RoleWe are seeking a results-driven Senior Manager of Operations Excellence to join our team of internal consultants and process engineers who will drive strategy and reengineering initiatives within the Fidelity Fund and Investment Operations (FFIO) operating environment.In this role, you will join a team of change leaders focused on analyzing, designing, implementing process improvements, and improving the associate experience across various business functions. You will collaborate with business partners to design and implement enhanced business capabilities, creating a more scalable and flexible operating environment while achieving consistent quality. Your goal will be to enhance operational efficiency, reduce waste, and improve service delivery through data-driven strategies and continuous improvement methodologies. We are looking for a self-motivated individual with excellent analytic and communication skills who can work across business operations and technology teams.The Value You Deliver<ul><li>Efficient communication in team environment.</li><li>Understand business vision and strategy.</li><li>Facilitate team working sessions and influence key operational managers and directors.</li><li>Deliver measurable impact through definition and refinement of key objectives and key performance indicators that demonstrate outcomes.</li><li>Continuously learn and develop your skills in strategic analysis, design, and operational excellence.</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s Degree</li><li>5+ yrs of experience in process engineering, process improvement, or a related field.</li><li>Experience with operational strategy, strategic analysis and execution, design thinking, and large-scale process re-engineering preferred.</li><li>Demonstrated experience collaborating with cross-functional teams.</li><li>Expertise in process improvement, design thinking, and strategic thinking.</li><li>Proficiency in process mapping tools (e.g., Visio).</li><li>Strong team player who can also work independently.</li><li>Excellent written and verbal communication skills.</li><li>Excellent organizational and analytical skills.</li><li>Ability to handle ambiguity and adapt to changing business priorities.</li><li>Ability to manage concurrent projects in a fast-paced environment.</li><li>Comfortable challenging the status quo and proposing new ideas.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position.The TeamThe Operations Strategy &amp; Performance Delivery team (OSPD) plays a critical role in strategy development and performance delivery for all FFIO. The team drives operational improvement and interacts with the business domains and shared services functions within FFIO. We are an objective partner that delivers operational effectiveness and innovative automation solutions to drive measurable value and accelerated results across Fidelity business units and for our customers. As a team-centric organization, we provide ample opportunities for collaboration with other OSPD team members, as well as key business partners, both upstream and downstream.<h3>Certifications:</h3><h3>Category:</h3>Business AnalysisMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Operations Excellence

<h3>Job Description:</h3>Want a role that is crucial in all phases of digital product management? Join the Digital Strategy &amp; Solutions Team! As a Product Manager, you will integrate product knowledge and experience in product management, providing leadership to bridge the gap between strategy and execution by aligning strategic goals with business value. Applying data-driven insights to identify product improvements, define clear requirements, deliver innovative solutions, and assess business outcomes for measurable impact. Eliciting and detailing the needs of customers, partners, LRC, and project objectives to ensure alignment and clarity throughout the development lifecycle. Crafting detailed product requirements that reflect end-user functionality, supported by cross-functional collaboration and visual artifacts. Implementing quality controls to ensure solutions meet defined requirements, function as intended, and are continuously improved. Supporting client and field readiness and providing deep expertise in digital product functionality.<h3>The Expertise and Skills You Bring</h3><ul><li>5+ years of product manager experience delivering customer or associate focused digital solutions.</li><li>An ability to lead high priority initiatives from concept through execution across multiple cross-functional teams</li><li>Passionate about using data to address challenges, skilled in synthesizing insights into compelling narratives, vision statements, and data-informed decisions.</li><li>Extensive experience in root cause identification, process, journey and value stream mapping.</li><li>An affinity for technology and a dedication to staying current with industry innovations.</li><li>Experience in the specific areas of account maintenance, account opening, money movement, process workflow regulations, digital platforms, fraud, case management, XTRAC, market trends, and omnichannel applications.</li><li>Expertise in phone, branch and back-office operations, with an understanding of how paper, non-value-add calls, and manual tasks impact the cost of servicing clients.</li></ul><h3>The Team</h3>We are passionate about bringing together process, technology, analytics, and user experience to scale our ability to serve our growing client and associate base. Our members share core product management and analytical abilities, as well as a set of differentiated skills which extends their ability to meet squad needs. We are aligned with the CORE-X group area whose mission is 'Serving Millions, Moving Billions.' We help grow our core business, attract the next generation of customers, and scale our impact across the organization through our critical experiences:<ul><li>Account opening across all products</li><li>Seamless money and asset transfers within and beyond Fidelity</li><li>Essential account maintenance activities.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Business Analyst

Construction CoordinatorDallas, TexasAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.A Day in the Life of the Construction Coordinator:<ul><li>Performs pre-construction field inspection to ensure completion of make-ready and existing aerial facilities owned by various power, telephone and CATV companies.</li><li>Responsible for working with and managing contractors, preparing detailed work prints, writing Job Cost estimates, and creating a bill of materials (BOM) for aerial and underground projects.</li><li>Performs field review of upcoming projects to ensure accuracy and necessity of proposed field construction.</li><li>Performs field inspections against invoices to ensure accuracy, ensure Astound specifications are met, and material usage is correct.</li><li>Responsible for forecasting material needs and coordinating with Project Manager and Warehouse personnel.</li><li>Provides regular project status reports to the Project Manager and Community Liaison Manager.</li><li>Provides supervision and support to OSP Inspector.&nbsp;</li><li>Responsible for coordinating with others to ensure the completion of make-ready work of existing aerial facilities owned by various power, telephone, and CATV companies.&nbsp;</li><li>Responsible for the implementation of project contracts awarded by the Project Manager, preparing Notice to Proceed, and creating a bill of material for aerial and underground projects. Perform unit price negotiations with contractors when the scope of work is outside the standard price schedule.&nbsp;</li><li>Responsible for forecasting material needs and coordinating with a purchasing manager.</li><li>Provides weekly project status reports to the Director of Construction, Project Manager, and Community Liaison Manager.</li><li>Drives a company vehicle in the course and scope of performing duties.</li><li>Other duties as assigned.&nbsp;</li></ul>What You Bring to the Table:<ul><li>Education: High school diploma or equivalent;</li><li>Certification: &nbsp;Certification for operating a bucket truck or pole climbing is preferred;</li><li>Experience in word processing and Excel spreadsheets and Microsoft Money preferred;</li><li>Must have working knowledge and experience with aerial and underground CATV/telephone construction methods and procedures;</li><li>Must have experience with reading and interpreting construction prints;</li><li>Must have 3 -10 plus years experience building and maintaining communications networks and Familiarity with AutoCAD is a must;</li><li>Must possess project management skills, the ability to make decisions, work with a limited amount of supervision and be able to read and interpret construction prints;</li><li>Valid driver license and satisfactory driving record per Fleet policy.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsOur Mission Statement:<ul><li>Take care of our customers</li><li>Take care of each other</li><li>Do what we say we are going to do</li><li>Have fun</li></ul>Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Astound Broadband

Astound

Construction Coordinator

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The <a href="http://cid.harvard.edu/" target="_blank">Center for International Development</a> is Harvard University’s hub for cutting-edge research on the world’s most pressing international development issues. The center brings researchers and practitioners together to collaborate, using the latest analytical tools to address pressing development challenges. CID builds, convenes, and deploys global talent worldwide to build a thriving world for all.&nbsp;The Executive Coordinator is a key strategic partner to CID’s Faculty Director and Executive Director, ensuring effective leadership support and operational excellence across the Center. This role anchors high-level coordination for CID’s leadership, serves as the primary liaison for the Global Development Council, and supports flagship events and initiatives that drive CID’s global mission.&nbsp;The ideal candidate will have an interest in international development, be data driven in their work, and contribute to technological advances in the center. This candidate must be proactive in problem-solving, be able to multitask and prioritize successfully, and have high-level communication (oral and written) and interpersonal skills. This candidate must have the ability to interact with a variety of stakeholders including students, faculty, donors, and prominent individuals and organizations with tact and diplomacy. This candidate will speak on behalf of CID for external stakeholders. This position requires working independently and as part of a team, and a high level of maturity and good judgment.&nbsp;&nbsp; 
Job-Specific Responsibilities: Executive Coordination:&nbsp;<ul><li>Manage complex scheduling and coordinate domestic and international travel, including visas, itineraries, briefing packets, and reimbursements.&nbsp;</li></ul><ul><li>Identify and keep track of meetings at which the Faculty Director or Executive Director will have staffing needs and coordinate with the schedules of those staff.&nbsp;&nbsp;</li></ul><ul><li>Respond to Director’s correspondence and invitations as directed; compose and edit letters, memos, and reports; prepare presentations.&nbsp;&nbsp;</li></ul><ul><li>Serve as the Faculty Assistant for both the Faculty Director and the Director as required including web content; preparing course materials (including copyright requests), and working closely with student course assistants.&nbsp;</li></ul>Center-wide Management&nbsp;<ul><li>Serve as primary point of contact for CID’s Global Development Council: manage annual engagement calendar, communications, and logistics for domestic and international meetings.&nbsp;</li></ul><ul><li>Coordinate high-profile events as required (e.g., Global Empowerment Meeting), including speaker and guest outreach, logistics, and day-of execution.&nbsp;</li></ul><ul><li>Represent CID and Directors in external communications and interactions with faculty, donors, students, and global institutions. representing Executive Director and CID.&nbsp;&nbsp;</li></ul><ul><li>Compile and prepare meeting materials. Research and prepare background information, draft high level strategy briefings for faculty, senior administrators and volunteers, and draft correspondence or other communications.&nbsp;</li></ul><ul><li>Develop and monitor budget for center-wide activities such as community events, faculty lecture luncheons, and supplies.&nbsp;&nbsp;</li></ul><ul><li>Support general administrative operations including phone and email triage, calendar updates, and database maintenance.&nbsp;</li></ul> Qualifications Basic Qualifications:5 or more years of administrative support and/or project management experience. &nbsp;A relevant graduate degree in international development or public policy will count towards experience.Important instructions:&nbsp; A cover letter is required as part of the application.&nbsp; Please upload your cover letter and resume as one document, or include the cover letter as an attachment.&nbsp; 
Additional Qualifications and Skills: <ul><li>Experience providing administrative support to an executive, principal, or faculty.</li><li>Must enjoy working in a fast-paced environment, work well under pressure and be able to prioritize work.</li><li>Excellent computer skills, including word processing, spreadsheet and database management experience.</li><li>Demonstrated ability to maintain confidentiality and exercise discretion.</li><li>Excellent organizational and interpersonal skills, tact, poise and the ability to handle complex, confidential issues required.</li><li>Enthusiasm for new and emerging technologies.</li><li>Dedicated team player with strong customer service orientation.</li><li>College degree preferred&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date: This is a fully benefits eligible one year term appointment, with the possibility of renewal.</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Senior Executive Coordinator

Position: Qualification Coordinator IIDepartment: Referral ManagementReports to: Referral Management SupervisorPosition Description:The Qualification Coordinator II is responsible for accurately processing all assigned referrals. The Qualification Coordinator II acts as a liaison to facilitate communication between referral sources, patients, and the health care agencies. The Qualification Coordinator II maintains accurate records in compliance with applicable laws and regulations and the policies of tango.Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Responsibilities and Duties:Responsibilities of the Qualification Coordinator II include, but are not limited to the following:&nbsp;<ul><li>Receive referrals and enter all applicable information regarding the patient referrals into referral management system including but not limited to: patient demographics, contact information, disciplines requested and all necessary medical information to affirm appropriate patient care&nbsp;</li></ul><ul><li>Ensure all attached documents are HIPAA compliant for each referral processed.&nbsp;&nbsp;</li></ul><ul><li>Identify and process expedited requests immediately and communicate the priority status to all appropriate internal teams.&nbsp;</li></ul><ul><li>Verify insurance eligibility for each patient through software automation, running insurance manually through payor websites when needed.&nbsp;&nbsp;</li></ul><ul><li>Contact appropriate parties (patient and/or referral source) of prior authorization decisions; including but not limited to approvals, requests for more information or not able to process due to insurance.&nbsp;</li></ul><ul><li>Call agencies to coordinate continuance of patient services.&nbsp;</li></ul><ul><li>Ensure service requests include all required documentation and that services approved are appropriate based on documentation provided.&nbsp;</li></ul><ul><li>Contact patients and referral sources to obtain any additional information needed and inform of referral processing outcomes.&nbsp;</li></ul><ul><li>Identify and escalate referrals for medical review to the clinical team and follow through on the resolution of each referral.&nbsp;</li></ul><ul><li>Upon approval of referrals, apply the appropriate visits/disciplines to the patient referral per the patient’s demographic area.&nbsp;</li></ul><ul><li>Accurately staff referrals with contracted Home Health Agencies.&nbsp;&nbsp;</li></ul><ul><li>Properly document patient records with the use of notes within the Tempo system and maintain required logs.&nbsp;&nbsp;</li></ul><ul><li>Accurately follow up on patient referrals as needed.&nbsp;&nbsp;</li></ul><ul><li>Adhere to all company policies and procedures&nbsp;</li></ul><ul><li>Adhere to performance expectations&nbsp;&nbsp;</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.&nbsp;</li></ul><ul><li>High School Diploma or GED, some college&nbsp;</li></ul><ul><li>Medical Assistant or Certified Nursing Assistant with at least 2 years of experience working in a Medical Facility.&nbsp;&nbsp;</li></ul><ul><li>Home care/healthcare background is a plus but not required.&nbsp;</li></ul><ul><li>Has extensive knowledge and experience including but not limited to: Microsoft Word, Microsoft Excel, Adobe PDF, and ability to navigate computer systems efficiently.&nbsp;</li></ul><ul><li>Typing speeds &gt;60 WPM with &gt;95% Accuracy.&nbsp;</li></ul><ul><li>Reading speeds &gt;250 WPM with &gt;90% Comprehension.&nbsp;</li></ul><ul><li>Must be flexible and willing to work weekends and Holidays.&nbsp;</li></ul><ul><li>Detail oriented and displays good organizational skills.&nbsp;&nbsp;</li></ul><ul><li>Must be able to sit for long periods in front of computer.&nbsp;</li></ul><ul><li>Must have reliable internet service or willing to commute to the office if local.&nbsp;&nbsp;</li></ul>Proven Personal Attributes:<ul><li>Manage and prioritize multiple tasks effectively and efficiently while working home health referrals.&nbsp;&nbsp;</li></ul><ul><li>Able to apply critical thinking skills to review referrals and determine if they meet the medical necessity criteria.&nbsp;</li></ul><ul><li>Demonstrate empathy and compassion when communicating with patients regarding authorization decisions.&nbsp;</li></ul><ul><li>Proactive in identifying and resolving any issues or challenges that may arise during the referral management process.&nbsp;&nbsp;</li></ul><ul><li>Self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.&nbsp;</li></ul><ul><li>Capable of following an issue through to its conclusion.&nbsp;</li></ul><ul><li>Maintain a growth mindset on improving knowledge in referral management practices.&nbsp;</li></ul><ul><li>Able to remain calm under pressure and manage stressful situations.&nbsp;</li></ul><ul><li>Provide excellent and professional customer service skills with a positive, patient, and friendly attitude.&nbsp;</li></ul><ul><li>Able to establish highly productive and detailed organizational skills/habits.&nbsp;</li></ul><ul><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.&nbsp;</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Coordinator, Qualification II (Remote)

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Responsibilities:<ul><li>Manage day-to-day Portfolio activities such as resourcing, financial spend tracking, capacity planning, program health check, and data trending risk identification.</li><li>Take ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio - gathering status updates and escalating delivery risks when needed.</li><li>Drive design discussions and facilitate consensus on solution architecture decisions across all upstream engineering SMEs, Enterprise Architects and Raven SMEs.</li><li>Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals</li><li>Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones</li><li>Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution</li><li>Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution</li><li>Facilitates Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams</li><li>Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies</li><li>Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance</li><li>Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow</li><li>May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues</li><li>May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices</li><li>May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Qualifications:<ul><li>Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred</li><li>Knowledge of Agile/SAFe/Lean methodologies</li><li>Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions</li><li>Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development</li><li>Experience in program delivery or project management, preferably within a technology-focused environment</li><li>Experience in leading project teams, with a track record of successful project delivery</li><li>Experience in managing multiple projects and coordinating cross-functional teams</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li><li>Experience in writing technical documentation&nbsp;</li></ul>Licenses and Certifications:<ul><li>Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Technical Project Management - US Consumer & Digital Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Operational Risk Management (ORM) organization within Global Risk and Compliance (GRC) is responsible for conducting independent oversight and testing to assess operational risk across all business units, functions, processes and geographies at American Express.&nbsp;The Director - Operational Risk Management will be part of the GRC organization. The incumbent will help support risk analytics and build and lead a world class team of analytical professionals to support and analyze financial and regulatory reporting risk to AXP. The team will assist in independent testing of different reporting processes in creation of regulatory and financial reports.The incumbent will lead a team of 8 risk professionals in India and will be responsible for helping operationalize an independent risk management framework to provide oversight on important regulatory reporting processes. Team will be responsible to create an oversight framework to independently validate accuracy and consistency, improving overall reporting processes inclusive of intake, analysis, and review of financial and regulatory reporting interpretative items. The role will include providing effective challenge to US regulatory reporting teams who are responsible for managing and delivering key financial and regulatory reporting filings for American Express.Responsibilities include, but are not limited to:<ul><li>Create, support, and manage the execution of the second line oversight framework for effective challenge to front line processes and activities in accordance with the applicable risk management policies, consistent with enterprise risk and operational risk program procedures.</li><li>Lead a team of risk managers and perform independent testing activities to validate the accuracy, interpretation and documentation of reporting instructions to ensure reporting requirements are met and appropriate data elements are captured and adhered to.</li><li>Perform specialized risk reviews and ongoing monitoring activities on important financial reports and regulatory reports required by FRB and OCC, including FR Y-9C, Call Report (FFIEC 031), FR2052a, and FR Y-14 etc.</li><li>Support the creation of an ongoing monitoring program including Risk Appetite metrics for the key reporting processes in AXP and other Key Risk Indicators; Track and monitor risk metrics to provide regular updates to senior management, risk committees and the Board.</li><li>Communicate effectively with all stakeholders and senior leaders in reporting units; Ensure regulatory compliance and manage regulatory relationship and exams for safety &amp; soundness related applicable regulations.</li></ul>Minimum Qualifications:<ul><li>Leadership experience in risk management or a similar role</li><li>Post Graduate degree, CPA/Chartered Accountant, or similar qualification, with an in-depth knowledge of U.S. Regulatory and US GAAP requirements is must</li><li>Prior experience in assisting with preparation of Regulatory Reports required by FRB and OCC, including FR Y-9C, Call Report (FFIEC 031), FR2052a, and FR Y-14 would be strongly preferred</li><li>Proven people leadership experience and ability to attract, engage, and retain high caliber global talent</li><li>Prior Regulatory/Federal Reserve/SEC/External Reporting and banking/financial services experience strongly preferred. Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results</li><li>Ability to translate complex and disparate information to develop a comprehensive and cohesive conclusion for colleagues, business partners, and senior leaders</li><li>Ability to lead across a matrix organization engaging with business partners, functional owners, capabilities, controllership teams and external vendors</li><li>Excellent written and verbal communications with ability to communicate complex concepts in simple terms</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization collaboration across teams/geographies</li><li>Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks</li></ul>Salary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director, Financial & Regulatory Reporting – Operational Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Role Descriptions:Enterprise Data Products (EDP) is a key pillar within the broader Technology organization, driving critical initiatives on behalf of the Chief Data Officer. At American Express, we are deeply committed to strengthening our enterprise data management capabilities through sustained, multi-year investment.EDP plays a central role in delivering the Enterprise Data Management (EDM) program, our flagship initiative to enhance data lifecycle capabilities, policies, and processes across the company. As part of this effort, EDP is building a robust and scalable suite of enterprise data management products that operationalize company-wide data policies, standards, and processes. These products are foundational to ensuring high-quality, trustworthy, and well-governed data across the enterprise.Primary Responsibilities:<ul><li>Own and manage the product backlog for EDM platforms, including but not limited to: Enterprise Data Catalog, Data Lineage. Data Products &amp; Marketplace, Master and Reference Data Management (MDM), Metadata Management Solutions</li><li>Lead the full product lifecycle, from ideation and requirements gathering to testing, deployment, and continuous improvement.</li><li>Deliver on the product roadmap in partnership with Engineering, Architecture, and business stakeholders to ensure timely, high-quality releases.</li><li>Translate enterprise needs including regulatory, privacy, and risk compliance into actionable product features.</li><li>Collaborate with engineering teams to assess technical feasibility, manage delivery tradeoffs, and maintain alignment across sprints.</li><li>Support quality assurance by coordinating and participating in SIT, UAT, and PIV testing activities.</li><li>Drive product adoption by preparing enablement materials, release notes, and training sessions for users and business partners.</li><li>Mentor junior team members, lead cross-workstream initiatives, and represent EDM Products in enterprise working groups.</li><li>Monitor usage and feedback, helping to establish KPIs and gather insights to inform product improvements and prioritize roadmap features.</li></ul>Qualification Requirements:<ul><li>6+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level.</li><li>Proven experience in a technology- and data-intensive environment, preferably within a large financial, technology, or regulated enterprise.</li><li>Demonstrated ability to translate complex business and compliance needs into clear, scalable product solutions.</li><li>Strong collaboration skills with a track record of influencing cross-functional teams including engineering, risk, privacy, and business leaders.</li><li>Hands-on understanding of enterprise data management tools such as metadata management, lineage, MDM, data marketplaces, or data catalogs.</li><li>Comfortable with technical concepts and able to assess product feasibility, architecture implications, and solution design options.</li><li>Familiarity with Agile product development practices, including backlog grooming, sprint planning, and iterative delivery.</li><li>Proficient with SQL and tools like Microsoft Excel, PowerPoint, and collaboration platforms.</li><li>Exceptional communication skills with the ability to convey complex data and technology concepts to both technical and non-technical audiences.</li><li>Bachelor’s degree in Computer Science, Information Systems, Business, or a related field; or equivalent practical experience.</li><li>(Preferred) Experience with product delivery in financial services, enterprise compliance tooling, or global data platforms.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Digital Product Management

<h3>Job Description:</h3>The RoleFidelity Investments is seeking a Squad Leader (SL) within our Personalization Platform team. Our portfolio of personalization solutions enables creation and orchestration of real time personalized experiences for our customers across different channels (web, mobile, virtual assistant, call routing, etc.).The SL leads an integrated roadmap for product development within an assigned squad, partnering with other leaders to align product cluster- and product area-level strategic priorities, planning, and curating a shared backlog. They also ensure clear backlog prioritization and communication to squad members, adjacent squads, internal clients, and other partners for successful execution.<ul><li>Sets overall mission and vision for their squad, providing integral thought leadership across different platform components and key points of integration, backlog trade-off definition, prioritization, and alignment in collaboration with the Product Cluster and Product Area leaders to ensure alignment on overall strategy.</li><li>Partners as a 'powerful pair' with the respective Chapter Leaders across Engineering, Analytics, and Data Science to align on strategic decisions, solution development and work priorities, ensuring the best-in-class engineering and analytics are at the core of our product solutions.</li><li>Supports an assigned squad as they add new value delivered through prioritization, creativity, innovation, collaboration, and decision making.</li><li>Is accountable for squad's performance and represents the voice of the client in all squad activities. Ensures alignment on the 'what' and 'when' work is to be performed through ongoing planning and prioritization of a product backlog.</li><li>Partners with chapter and product area leaders to support squad talent needs, defining skill gaps, and building learning opportunities to achieve the strategic direction of the domain and product areas.</li><li>Makes decisions based on anticipated future trends, issues, and business drivers. Identifies and negotiates dependencies across business partners.</li><li>Navigates and guides the squad through high degree of organizational complexity in support of cross-domain and cross-squad work. </li><li>Provide leadership and support in the research and resolution of sophisticated problems, including definition, solution recommendation, testing, and communication with end-users, vendors and other management and staff leading to timely problem resolution.</li><li>Lead/collaborate with a team of 5 - 7 engineers and analysts to strategize and deliver personalization capabilities.</li><li>Handle changes with analytic and business teams as we migrate workloads to the cloud-based designs.</li><li>Advocate for adoption of recommender systems, API’s and algorithmic capabilities across the company. </li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree required; graduate degree preferred.</li><li>10-15+ years proven leadership and strategic experience</li><li>Proven track record of customer-focused engagement and collaboration across business units with a strategic approach and ability advocate for the adoption of tools and methods that improve the usability and value of personalization solutions.</li><li>Background in common AI, ML, and data science methods and general familiarity with Multi Arm Bandit, Reinforcement Learning, Transfer Learning algorithms.</li><li>Experience leading projects with new/emerging technology and/or products in the early strategy and design stage.</li><li>Makes decisions that impact results with limited guidance and oversight and shift focus and/or direction to meet changing conditions.</li><li>Uses strong analytical and judgment skills to set direction and achievement of goals; keeping key business partners informed on progress.</li><li>Uses strong influencing and problem-solving skills to resolve competing product area/squad level strategic priorities.</li><li>Effective communicator and relationship manager with internal and external customers.</li><li>Excellent written and verbal communication skills with the ability to communicate complex technical information in a clear and concise manner to executives and non-technical leaders.</li></ul>The TeamAs part of the Digital Channels Product Area in Fidelity’s Brokerage business unit, you’ll have the resources of an industry leading organization and the agility of an innovation-first team. When you join us, you will:<ul><li>Become a valued member of a trusted fintech leader that combines scale, innovation, and mission-driven impact</li><li>Thrive in a people-first, customer-obsessed culture where we value empathy, diversity of thought, inclusion and curiosity. This is where your voice matters and your ideas can craft the future of digital finance.</li><li>Work on meaningful products that help millions invest smarter, trade confidently, and manage their financial lives with clarity.</li><li>Work in an environment that encourages creativity, experimentation, and innovation—we believe that some of the smartest ideas come from outside the room, and we actively seek inspiration beyond our walls.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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