field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Job Title Patient Services Coordinator/UKHC Requisition Number RE51157 Working Title Patient Services Coordinator/ OBGYN Oncology Clinic Department Name M3030:Cancer Clinic Services Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements This position requires using a computer for a large portion of the day, repetitive motion (typing, using a computer mouse), and occasionally lifting/transporting objects up to 25 lbs. Shift Monday – Friday, Day Shift (other shifts as assigned) Job Summary This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred. Skills / Knowledge / Abilities MS Windows, EPIC, Telephone etiquette, customer service Does this position have supervisory responsibilities? No Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience. Deadline to Apply 10/12/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Services Coordinator/UKHC

Join the Clean Energy RevolutionBecome a Protective Services Coordinator at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be the program coordinator for the protective services unit and report directly to program manager. Asa Coordinator, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;&nbsp;<h4>Responsibilities</h4><ul><li>Leads the planning and execution of logistics for protective services (PS) movements, events, and related security operations, ensuring seamless coordination and execution.</li><li>Manages and optimizes scheduling support for PS-related functions, including briefings, scouting/advance work, and team deployments, with a focus on efficiency and effectiveness.</li><li>Serves as one of the primary liaisons between executive assistants/staff, PS team leaders, travel teams and third-party security vendors, fostering strong relationships and ensuring clear communication.</li><li>Tracks and manages invoicing, purchase orders, and other administrative functions tied to PS operations, ensuring accuracy and compliance with budgetary guidelines, policies and procedures.</li><li>Manages the documentation, reporting, and recordkeeping for executive travel and security activity, ensuring thorough and accurate records.</li><li>Assists the PS senior manager, principal manager, and team leaders with overflow risk assessments, program updates, operational coordination, and ad hoc tasks, providing high-level support and insights.</li><li>Maintains and optimizes internal calendars and tracking tools to ensure alignment across security and executive schedules, improving overall efficiency.</li><li>Monitors and follows up on outstanding tasks, deliverables, and support requests tied to PS efforts, ensuring timely completion and accountability.</li><li>Ensures compliance with internal protocols, confidentiality expectations, and security guidelines, maintaining the highest standards of security and discretion.</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>4 or more years of experience in logistical and administrative roles within a security function.</li><li>Experience coordinating and administrating protective services teams.&nbsp;</li><li>Must possess a valid U.S. passport and CA driver's license.&nbsp;</li><li>Valid first-aid and CPR certification or ability to obtain within 3 months.</li><li>Ability to and willingness to travel on a limited basis as needed. </li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree</li><li>Experience in a law enforcement, government or professional executive protection organization and/or role.</li><li>Experience making high-stress decisions in a fast paced, dynamic environment.</li><li>Experience creating and utilizing SharePoint Sites and/or Dashboards.</li><li>Experience creating Power BI Dashboards.</li><li>Experience using Microsoft OneDrive.</li><li>Experience using Microsoft Office Suite: PowerPoint, Excel and Word.</li><li>Experience with various scheduling software/programs.</li><li>Proven ability to maintain composure in dealing with authorities, executives, clients, executive assistants, and the public.</li><li>Possess analytic ability, creativity, keen attention to detail, and problem-solving skills.</li><li>Excellent communication skills and ability to collaborate at all levels.</li><li>Proven ability as a self-starter who can work independently or as part of a team.&nbsp;&nbsp;</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>The primary work location for this position is Rosemead, CA.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at&nbsp;alternate work locations.</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>Position may require up to 20% traveling and being out in the field throughout the SCE service territory and beyond as required.&nbsp;</li><li>This role will provide 24/7 on-call support as necessary.&nbsp;</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Protective Services Coordinator

Join the Clean Energy RevolutionBecome anInformation Technology Product Management, Senior Advisorat Southern California Edison (SCE) and build a better tomorrow. NextGen ERP is a large, complex multiyear program designed to transform the way the electric utility operates. This critical, strategic program leverages the latest business transformation management methodologies and tools as well as advanced technology innovations such as AI/ML capabilities to enable an enterprise-wide future-focused business transformation. In this job, you’ll perform as a Services Architect/Outsourcing Advisor with a deep IT Service Management background. We're ideally seeking people that are familiar with service catalogs and AMS/ADM service delivery models in support of large and complex SAP footprints. In this role, there is the potential that you will deliver Program Management/Delivery Management functions, as needed.As an&nbsp;Information Technology Product Management, Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Leads the end-to-end planning, development, design, implementation, and operationalization of enterprise solutions.</li><li>Designs and establishes scalable, adaptable operating models and governance frameworks to support evolving business and technology requirements.</li><li>Drives business process re-engineering, process optimization, and the design of best-in-class workflows to enhance operational efficiency across the organization.</li><li>Oversees product and program management activities, including the creation and maintenance of comprehensive project plans, solution delivery roadmaps, and supporting documentation for transformation projects.</li><li>Collaborates with business stakeholders to gather, analyze, and prioritize detailed business requirements, translating them into actionable user stories and product features.</li><li>Manages IT portfolio planning by evaluating projects, evaluating financial impact and risks, and aligning initiatives with organizational goals and strategy.</li><li>Develops and communicates clear, actionable roadmaps and strategic plans to guide cross-functional teams toward successful product outcomes.</li><li>Assesses and recommends strategic solutions and technology options to ensure the delivery of high-quality services and achievement of desired business objectives.</li><li>Supports change management initiatives, partnering with OCM practitioners, service providers and stakeholders to ensure smooth adoption of new processes, technologies, and organizational changes.</li><li>Define, track, and analyze key performance indicators (KPIs) and metrics to measure product success, identify areas for improvement, and guide future development. </li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of experience in transformational information technology product or project management including complex process redesign, application development and maintenance.</li><li>5 or more years of experience in designing and implementing IT service delivery and operating models.</li><li>Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Administration, Statistics/ Mathematics or equivalent STEM major. </li></ul>Preferred Qualifications<ul><li>5 years or more of full lifecycle SAP implementations including SAP ECC and S/4 HANA ERP, including familiarity with various SAP ERP modules (e.g., ERP, CRM, SCM, HCM) and their functionalities.</li><li>7 years or more of proven track record of successful SAP implementations, including project planning, execution, and go-live support.&nbsp;</li><li>Proven ability to lead and manage service delivery teams, ensuring adherence to SLAs, KPIs, and customer expectations.</li><li>Strong understanding of service contracts, including negotiation, interpretation, and adherence to contractual obligations.</li><li>Excellent communication, interpersonal, and collaboration skills to effectively interact with clients, stakeholders, and team members.</li><li>In-depth knowledge of Application Management Services (AMS) models, including incident management, problem management, change management, and release management.</li><li>Experience in negotiating and managing broker agreements with third-party vendors.</li><li>Ability to analyze business requirements, identify potential risks and challenges, and develop effective mitigation strategies.</li><li>ITIL certifications strongly preferred.</li><li>Strong project management skills, including planning, budgeting, resource allocation, and risk management.</li><li>Proven leadership and mentoring skills to guide and motivate team members.</li><li>Excellent analytical and problem-solving skills to identify and resolve complex issues.</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>Project Regular Position: This is a full-time project regular position with an&nbsp;estimated end date of December 31, 2027. This position is eligible for company benefits and incentives during the duration of the assignment.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Information Technology Product Management, Senior Advisor

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-North HarrisLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.Job DescriptionPURPOSE AND SCOPE:The Coordinator I, Education Talent Search provides oversight and facilitation of day-to-day operations within assigned area of specialty, participating in planning, development, evaluation and improvement. Assists with ensuring smooth and efficient operations. Responsible for coordination of support functions such as scheduling, communications, workflows, supplies, information processing, and staff support. May be responsible for coordinating budget planning process and for tracking and coordinating budget expenditures. Makes and communicates process decisions based on best practices.This is a temporary, grant-funded position. Continuation of the position from one academic year to the next is dependent upon continued grant funding.ESSENTIAL JOB FUNCTIONS:<ul><li>Oversees daily and some long-term operations of assigned area. Actively maintains up-to-date knowledge of area and acts as Subject Matter Expert and general point of contact within the area of specialty</li><li>Creates and submits a variety of reports related to assigned department. Performs research and analysis to assists with preparation and presentation of findings. May make presentations at various levels both internally and externally</li><li>Some positions may assist with maintaining compliance of processes and documentation</li><li>Assists with training and monitoring of department staff; Schedules and prioritizes work activities and develops and organizes training materials</li><li>Assists with evaluation of programs and makes recommendations for revisions to processes and procedures, with a focus on continuous departmental/process improvement. Assists with development of new programs</li><li>Coordinates and manages various department and management calendars and schedules. Assists with planning, schedules and coordinates various meetings/seminars/events, including site selection and preparation, marketing and training materials, and general support</li><li>Monitors and controls resources such as office supplies and equipment needed within the department. Submits requisitions and follows up with reconciliation documentation</li><li>Monitors and maintains website for department and external use</li><li>Assists with entering and tracking the department or area) budget</li><li>Takes part in and/or leads special projects as needed</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possesses good organizational skills</li><li>Ability to prioritize duties</li><li>High level of customer service</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Associate degree or higher and at least 1 year of experience, or an equivalent combination of education and experience</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Bachelor's degree</li><li>Experience working with disadvantaged youth from diverse backgrounds</li></ul>SalaryHiring salary range is $38,761-$44,576Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Coordinator I, TRiO Educational Talent Search-Grant-Funded

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.The Coordinator, Ticket Operations supports the leader(s) of Ticket Operations and each of the ticket operations staff by providing support and services on all day to day or special project and fulfillment needs.&nbsp;ResponsibilitiesPerforms any combination of the following duties according to specific departmental guidelines:<ul><li>Assist in making recommendations on ways to enhance and simplify the Ticket Operations process</li><li>Assist in all product training for the Consumer Services Center &amp; Sales Academy</li><li>Assist the Regional Ticket Operations staff on all special project needs<ul><li>Reseating</li><li>Declined payment plans</li></ul></li><li>Work closely the Consumer Services Center Management team on handling all Action Forms</li><li>Tier 1 level on all System, Financial Controls<ul><li>Collection and Input of Daily Balancing and Pricing Changes</li></ul></li><li>Track and respond to all emails in the track-specific ticket operations inbox</li><li>Process all Corporate &amp; Complimentary Ticket accounts</li><li>Assist with all Event Weekend Ticket Operations needs<ul><li>Event Staffing</li><li>Will Call Operations</li><li>Nightly Reconciliation</li><li>Final Event Reports</li></ul></li><li>Where applicable, assist in the hiring, staffing and scheduling of all event weekend staff</li><li>Handling and processing of all inbound mail<ul><li>Renewals</li><li>Inbound Consumer Correspondence</li></ul></li><li>Assume responsibility for all walk-up sales and questions</li><li>Assist in developing &amp; implementation of efficiency opportunities within the Ticket Operations</li><li>Other duties as assigned</li></ul>Qualifications<ul><li>High school diploma or GED required or equivalent combination of education and experience</li><li>Experience with ticketing software (i.e., Ticketmaster, Tickets.com) preferred</li><li>Box office experience preferred</li><li>Able to manage projects from conception to implementation</li><li>Familiarity with the sport of NASCAR is a plus</li><li>Proficient in Microsoft Office Suite, specifically Microsoft Excel</li><li>Excellent communication skills, both verbal &amp; written</li><li>Self-starter, able to prioritize and work independently with minimal supervision</li><li>Bilingual candidates fluent in Spanish a plus</li></ul>Apply Now!Learn more about this role and our team by applying at <a href="http://www.careers.nascar.com" target="_blank">www.careers.nascar.com</a> for consideration.We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.Follow us on LinkedIn and X for future opportunities and company news.

NASCAR

Coordinator, Ticket Operations

<h3>Job Description:</h3>Fidelity Medicare Services is rapidly scaling, and we’re seeking a dynamic leader to help shape the future of our Medicare Advice &amp; Planning team. As Director, you’ll lead a high-performing group of licensed Medicare Advisors, driving sales growth while fostering a culture of inclusion, collaboration, and continuous learning.What You’ll Bring<ul><li>Proven success in building diverse, high-performing teams with a growth mindset</li><li>5–7 years of sales leadership experience, ideally in a call center environment</li><li>Deep knowledge of Medicare, compliance, and quality assurance</li><li>Strong cross-functional collaboration skills</li><li>Health insurance license (or willingness to obtain)</li><li>Bachelor’s degree or equivalent experience</li></ul>Your Impact<ul><li>Inspire and develop a team of remote and hybrid associates to deliver exceptional customer experiences</li><li>Champion a culture of curiosity, coaching, and continuous improvement</li><li>Collaborate across Fidelity to advance business goals and elevate our brand</li><li>Ensure operational excellence and regulatory compliance</li></ul>The TeamYou’ll be part of a fast-growing, customer-obsessed organization focused on helping people make confident Medicare decisions. We value positive energy, inclusivity, and a shared commitment to innovation and service.The base salary range for this position is $95,000-$154,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Sales Support

Fidelity Investments

Director, Medicare Sales and Service

<h3>Job Description:</h3>Senior Business Analyst, Digital Solutions The RoleWe are looking for a Senior Business Analyst to join the team! The Digital Solutions &amp; Strategy (DS&amp;S) chapter helps create world class digital experiences at scale. Our chapter members humanize products, services, and experiences by:<ul><li>Integrating deep research &amp; industry awareness</li><li>Impacting product strategy</li><li>Driving implementation across all client and associate touchpoints.</li></ul>You will be embedded on a squad where you will provide business analysis and expertise to support the management and creation of digital voice experiences that support our PI clients. You will play a supporting and leading role in all phases of digital product management, including:<ul><li>Discovering the right opportunities using data</li><li>Defining the requirements</li><li>Crafting innovative solutions</li><li>Supporting client and field readiness</li><li>Measuring the business outcome</li><li>Partnering with technologists and AI teams to bring opportunities to fruition</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor's degree preferred</li><li>5+ years of business analysis experience delivering customer or associate focused digital solutions of high value</li><li>Experience working in an agile team required.</li><li>A strong understanding of the AI model lifecycle, from development to deployment</li><li>Ability to approach complex challenges with critical thinking and creative problem-solving</li><li>Client-obsessed with a passion to tackle challenges through a data driven approach. Advanced proficiency with SQL, Excel and solid understanding of Tableau and data visualization techniques</li><li>An affinity for technology and stay up to date on industry AI/NLP innovations</li><li>Possess strong story telling skills, conveying the vision and impact of digital solutions using data and visualization</li><li>Some relevant experience in prior customer facing roles is a plus</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamDigital Solutions &amp; Strategy Chapter Area associates are passionate about bringing together process, technology, analytics, and user experience to scale our ability to serve our growing client and associate base. Our members share a set of core product management and analytical skills, as well as a set of differentiated skills which extend their ability to meet the needs of the squad to which they are aligned. You will be aligned with the Digital AI Solutions product area, whose mission is to deliver simple, fast, and easy AI-powered digital products and services for customers and associates across all channels. We work towards flawless customer experience on web, mobile, digital voice-based and associate facing interactions driven by AI-based natural language solutions. You will be part of the agentBOT product team which supports an AI-powered, associate-facing search capability that helps customer-facing associates quickly find accurate answers. This experience leverages multiple advanced technologies to deliver efficient results<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Business Analyst, Digital Solutions

<h3>Job Description:</h3>The Managing Director (MD) is entrusted with a book of business of defined contribution. The Managing Director is the primary contact for the client and works in a team structure which is collectively responsible for managing, educating, resolving client issues, building relationships and meeting the needs of Plan Sponsors.The Expertise and Skills We’re Looking For<ul><li>College degree preferred or equivalent work-related experience.</li><li>Series 7 &amp; 63 required.</li><li>8+ years of Relationship Management or Client Service experience; preferably within Retirement/401K industry.</li><li>Your retirement plan record keeping and administration experience.</li><li>Your relationship management experience.</li><li>You have excellent verbal and written communication skills.</li><li>Your excellent organization and time management skills and attention to detail.</li><li>You have demonstrated problem-solving skills.</li><li>Your effective presentation skills, influence and negotiation skills.</li><li>Verifying client agreement about the issues and options before implementing with solutions. Developing, managing and maintaining strong client relationships.</li><li>Building strong partnerships based on shared commitment to mutual goals.</li><li>Sets the strategic direction for the plan and demonstrates ultimate ownership and accountability for the client relationship. Acts as the client’s 'trusted advisor'.</li><li>Building client relationship to highest level of decision makers.</li><li>Planning and conducting effective in-person and/or phone meetings.</li><li>Makes thorough plans and preparations for client meetings.</li><li>Properly planning, influencing, and implementing Fidelity solutions to address needs.</li><li>Differentiating Fidelity's benefits approach against competitive benefit solutions.</li><li>Facilitating discussions with clients regarding legal, regulatory and design issues across the plan. Consults with clients on qualified and potentially nonqualified plan design alternatives.</li><li>Coordinating internal resources to provide analysis and recommendations to clients on design alternatives.</li></ul>The MD is responsible for analyzing the client's investment architecture and providing appropriate alternatives.<ul><li>Identifying key drivers and maintains consistent formal/informal contact with key client decision makers.</li><li>Actively facilitating Investment Review meetings.</li><li>Working closely and actively leads discussions with Investment Consulting to create effective investment strategies and develop solutions that benefit clients/Fidelity.</li><li>Assisting Plan Sponsors with plan corrections, resolving operational defects, PSW navigation, providing plan and participant literature, and contribution inquiries.</li><li>The MD is expected to own the client relationships for which they are accountable.</li><li>his includes problem resolution on behalf of clients to produce a satisfactory outcome.</li><li>The MD is considered the lead associate for the Book of Business with supporting functions (Client Service Manager, Testing and Reporting Analyst) providing services through the MD to the client.</li><li>The MD is responsible for building and developing strong internal working relationships with Fidelity personnel in support of service delivery</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Managing Director- 401K Relationship Manager

<h3>Job Description:</h3>The RoleAs a Director in Customer Solutions, your role will involve operating within the WI Agile model as a key member of the Customer Solutions Chapter. Directors in Customer Solutions must be highly motivated, “self-starters” with a sense of ownership, and a strong desire to succeed.This role will be on the Content squad. It will include analyzing and defining business needs for Content Platform support across digital channels. The team is about to embark on an important platform migration and is looking for someone who can bring not only strong analytical skills to the team, but also is in strong in communication, collaborating with partners, and delivering training to end users. You will work closely with the partnering delivery team to ensure the current content system is maintained, all while working to build the replacement platform.Note: Fidelity is not providing immigration sponsorship for this position.The Expertise and Skills You Bring<ul><li>Proficiency in various business analysis methodologies, including data analysis, use case development, story writing, and user acceptance testing and product documentation.</li><li>Validated experience, preferably in product development / strategy / planning / program management / decision support.</li><li>Highly adaptable and experienced wearing many hats.</li><li>Analytical, including ability to distill insights into a compelling story.</li><li>Strategic professional with shown success working in large, matrixed organizations with leadership to build alignment and drive prioritization.</li><li>Highly collaborative and communicative teammate with experience working in fast-paced, multi-functional team environments.</li><li>Proficient in MS Word, Excel, and PowerPoint</li><li>Excellent program management and organizational skills, with experience organizing and running business workstreams and routines.</li><li>Experience dissecting sophisticated problems, analyzing potential solutions, and independently solving, where feasible.</li><li>Strong verbal, written, and facilitation skills with the ability to interact with a diverse group of partners, including executives, managers, and subject matter specialists.</li><li>Ability to identify, bring awareness, assess program risks, and manage them proactively.</li><li>Strong relationship building skills with proven track record to rally support and move distributed groups to action.</li><li>Strong leadership skills with an ability to lead with empathy to resolve conflicts.</li><li>Negotiation, conflict resolution, influencing and enterprise navigation capabilities.</li><li>Proven time management skills; able to balance multiple priorities consistently with urgency.</li><li>Skill in steering technical dialogues and aiding in reaching critical conclusions.</li><li>Ability to find opportunities to innovate and take thoughtful risks to get the work done better and faster.</li></ul><h3>The Value You Deliver</h3><ul><li>Participate in defining product vision, roadmap, and growth opportunities.</li><li>Identify, define, and articulate strategic product initiatives/roadmaps for the squad.</li><li>Understand Workplace Investing business and enterprise organizational structures.</li><li>Collaborate with key partners to define product features and maintain awareness of internal and external market trends.</li><li>Establish effective relationships with key business, IT and Legal, Compliance, and Risk partners to drive initiatives to completion.</li><li>Support critical business routines including overall structure and design of leadership meetings to ensure alignment of goals, effective use of time, and efficient decision-making.</li><li>Provide program management for key critical initiatives.</li><li>Apply expert knowledge and act as a trusted advisor by providing consultation services to internal clients in areas of critical initiatives.</li><li>Identify business needs and improvement opportunities; develop use cases and propose solutions.</li><li>Actively manage partner expectations and maintain strong communication.</li><li>Participate and/or facilitate the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and Retrospectives</li><li>Perform end to end Business Acceptance Testing and ensure the traceability of test cases.</li><li>5-7 years transferable experience</li><li>Preferred: Bachelor’s degree or equivalent experience</li></ul><h3>The Team</h3>WI Customer Solutions provides the WI Agile organization with business analysts and consultants that are responsible for helping the business achieve results. Our mission is to help employers attract and retain talent by helping them create a successful benefits program that improves their employees' overall well-being. Benefits programs include solutions such as 401k plans, pension plans, employee stock plans, student debt assistance, digital websites and apps, workshops, and communication programs.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

988 Project Management / Professional Services Full Time Jobs