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DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Clinic Coordinator oversees the operational, administrative, and/or financial activities of an assigned medical clinic or physician practice. This role serves as a key liaison among providers, staff, and other departments to ensure high-quality service delivery, efficient workflow, and regulatory compliance. Responsibilities may include supervising clinic staff, managing revenue cycle processes, supporting patient care coordination, and maintaining accurate records and communications.</li></ul>Essential FunctionsClinical &amp; Operational Coordination<ul><li>Coordinates daily activities in the clinic to ensure effective patient flow, staffing, and customer service</li><li>Assists physicians and clinicians in supporting patient care delivery</li><li>Maintains clinic schedules, manages administrative documentation, and ensures adherence to regulatory standards</li><li>Supports or provides direct patient care within the scope of licensure (if applicable)</li><li>Maintains a safe, respectful, and professional clinical environment aligned with organizational values</li></ul>Revenue Cycle &amp; Administrative Support<ul><li>Oversees front-end revenue cycle functions, including demographic and insurance entry, eligibility verification, and TOS collections</li><li>Assists with claims resolution, payment posting, denial management, and appeals processes</li><li>Performs reconciliation of payments, deposits, and billing reports; addresses returned mail and patient inquiries</li><li>Provides training and feedback to clinic staff on billing and compliance processes</li><li>Supports enrollment and credentialing updates for providers and communicates with stakeholders accordingly</li></ul>Other Responsibilities<ul><li>Participates in performance improvement initiatives and audits</li><li>Maintains confidentiality of patient and financial records in compliance with HIPAA</li><li>Collaborates with external billing teams and internal departments to align workflows</li><li>Performs other duties or special projects as assigned</li></ul>Knowledge/Skills/Abilities/Experience<ul><li>Strong interpersonal, organizational, and communication skills</li><li>Proficiency in Microsoft Office, EHR, and PM systems</li><li>Knowledge of front-end and back-end billing processes</li><li>Ability to multitask and work effectively in a fast-paced clinic setting</li><li>Familiarity with HIPAA, insurance verification, and healthcare compliance standards</li><li>Frequent sitting, typing, and use of computer systems</li><li>Occasional bending, stooping, lifting &lt;25 lbs</li><li>Rare exposure to biohazards or patient contact depending on clinic type</li><li>Clinic or office-based setting</li><li>May involve coordination with multiple departments or offsite providers</li></ul> QualificationsEducation<ul><li>High School Diploma or GED (Required)</li><li>Associate degree or healthcare/business coursework (Preferred)</li></ul>Licenses/Certifications<ul><li>Certified Professional Coder (CPC) (Preferred)</li></ul>Experience<ul><li>Minimum 1 year of experience in a medical practice or clinic (Required)</li><li>5 years of experience in medical billing and revenue cycle for physician practices (Preferred)</li><li>Previous supervisory or training experience (Preferred)</li></ul>

St. Francis-Emory Healthcare

Joint Coordinator

SUMMARY:This Physician Assistant Program Coordinator will provide administrative management for the Physician Assistant program.&nbsp; The Physician Assistant Program Coordinator must ensure that the South University philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion is considered in carrying out the duties and responsibilities of this position.KEY JOB ELEMENTS:<ul><li>Assist program leadership in managing, administering, and coordinating the operations of the department.</li><li>Assist the Program Director in managing and forecasting the program’s expenses and budgetary needs.</li><li>Oversee event coordination for the PA program faculty, staff, and students including maintaining all up-to-date vendor invoices and documents.</li><li>Support the functions of the Admissions Committee including the planning, preparation, and set-up for applicant interviews, new student orientation, and graduation.</li><li>Support program assessment by coordinating with the departmental data coordinator to ensure timely and accurate processing and reporting of data related to accreditation.</li></ul><ul><li>Assist program leadership with coordination and implementation of departmental projects including the ongoing accreditation process and site visits as required.</li><li>Assist the Directors of Didactic and Clinical Education in ensuring the completeness and accuracy of student data and documentation for graduation requirements in the student’s academic record while ensuring confidentiality.</li><li>Assist program leadership in development, review, and publication of marketing materials, flyers, handbooks, and newsletters.</li><li>Maintain and assist with SharePoint documents and the program website to ensure compliance with accreditation requirements.</li><li>Maintain all confidential program files according to accreditation standards.</li><li>Work with the program leadership to ensure timely publication of the quarterly course schedule for the students and the registrar.</li></ul><ul><li>Complete student course registration, coordinate data from various systems, and run relevant reports</li><li>Inventory and ensure timely ordering of supplies/replacements for all program laboratory equipment and disposables. </li><li>Perform routine clerical duties including filing, copying, typing, preparing agendas, and meeting minutes.</li><li>Answer telephones and direct inquiries as appropriate.</li><li>Greet visitors and direct them to appropriate destination.</li><li>Maintain program calendars, assist with travel arrangements as needed, and schedule meetings.</li><li>Participate in special projects as assigned.</li></ul>JOB REQUIREMENT:<ul><li>Associate’s Degree required; Bachelor’s or Master’s Degree preferred</li><li>3-4 years of progressive experience providing administrative support.</li><li>Experience scheduling conference calls and meetings.</li><li>Excellent communication skills, both verbal and written.</li><li>Strong interpersonal skills with student and staff populations.</li><li>Superior organization, prioritization, and self-motivation skills.</li><li>Strong computer skills. MS Office Suite.</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.</li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.</li><li>Ability to adapt to changing assignments and multiple priorities.</li><li>Ability to manage multiple tasks and successfully meet deadlines.</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsPayTypeHourlyEducationLevelAssociate Degree

South University

Program Coordinator, Physician Assistant Program

Description - External Under limited supervision, this position handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Get paid early. Get paid fast. </li><li>401(k) with annual company match. </li><li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: <ul><li>Monitor customer reporting; communicate critical issues. </li><li>Research and respond to customer inquiries.</li><li>Maintain customer files to ensure up to date information.</li><li>Manage customer requests for assistance, information, and issue resolution.</li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li><li>Maintain regular communication with decision makers within customer organizations.</li><li>Train customers on various business applications to maximize company value to the organization.</li><li>Analyze and respond to various customer requests involving store level and group level information.</li><li>Respond to various customer requests and needs.</li><li>Answer inquiries by phone, email, and internet response.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS: <ul><li>High School Diploma or GED. </li><li>2 or more years of customer service experience.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Strong verbal and written communication skills, and organization and planning skills.</li><li>Knowledge and experience with all Microsoft office applications.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly, retain information and meet deadlines.</li></ul> WORKING CONDITIONS: <ul><li>Office environment.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

McLane

Representative, Customer Service I

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Operations Director is responsible for establishing and maintaining a smooth operation of the Transportation Department and helps provide 24-hr coverage. Provides general supervision of all transportation drivers and administrative staff. Primary responsibility is to make sure that all Teammates are on the job at the start of the shift or at the scheduled dispatch time. This position involves the planning, directing, and coordination of all delivery and backhaul activities, and must keep product moving smoothly, accurately, and efficiently. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Director of Operations: <ul><li>Report any accidents/unsafe conditions to the Senior Transportation Manager and Safety Manager. </li><li>Responsible for compliance and knowledge with Federal Department of Transportation regulations and other safety standards. Maintain fleet in a safe manner in accordance with company and governmental standards. </li><li>Keep all mistakes and waste to a minimum and check to make sure that routes are properly set up. </li><li>Maintain effective and timely scheduling of Transportation Teammates, current week and following week schedules should always be posted with a working copy available by request for the next week. </li><li>Facilitate communication within management team and between the Teammates and management. </li><li>Provide training to maintain an efficient and knowledgeable workforce. </li><li>Enforce company policies and issuance of coaching/disciplinary documentation to Teammates, final written warning and termination will be presented for approval to the Senior Transportation Manager and/or Human Resources Manager. </li><li>Responsible for productivity data including but not limited to unload rates, routes, stops, and pieces; timely scheduling of all routes for "on-time" departures. </li><li>Assist Senior Transportation Manager with research and development of new techniques/procedures to increase efficiency of any transportation operation. </li></ul> Qualifications you'll bring as a Director of Operations: <ul><li>3+ years of experience in all facets of outbound transportation, preferably in the food service industry. </li><li>Have mainframe computer software knowledge related to record keeping. Preferred experience on AS 400 Mainframe, Excel, Microsoft Word, and Access programs; XATA, TRUCKS or similar programs. </li><li>Be able to write reports, business correspondence, procedure manuals, and inter-company memos/outside correspondence. </li><li>2-3 years of accounting, planning, and analytical and/or reporting experience, in positions with increasing responsibility is preferred. </li><li>Be able to read, analyze, and interpret general business periodicals, professional journals, and technical procedures. </li><li>Understand financial statements and resulting cost implications. </li><li>Knowledge of distribution systems including order routing. </li><li>Bachelor's degree in a related field is preferred. </li><li>Must be able to ascend and descend stairs and inclined surfaces (or something of this nature. They have to climb in and out of the truck on the ramp during route rides). </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Director, Operations I

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. Benefits you can count on: <ul><li>Pay rate: $16.00 per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Customer Service Representative II: <ul><li>Monitor customer reporting; communicate critical issues. </li><li>Research and respond to customer inquiries. </li><li>Maintain customer files to ensure up to date information. </li><li>Manage customer requests for assistance, information, and issue resolution. </li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. </li><li>Maintain regular communication with decision makers within customer organizations. </li><li>Train customers on various business applications to maximize company value to the organization. </li><li>Analyze and respond to various customer requests involving store level and group level information. </li><li>Respond to various customer requests and needs. </li><li>Answer inquiries by phone, email, and internet response. </li><li>Perform other duties as needed or assigned by supervisor. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Customer Service Representative II: <ul><li>High School Diploma or GED. </li><li>2 or more years of customer service experience. </li><li>Ability to type 45 wpm and perform 10-key by touch. </li><li>Strong verbal and written communication skills, and organization and planning skills. </li><li>Knowledge and experience with all Microsoft office applications. </li><li>Ability to prioritize pending tasks in a logical manner. </li><li>Ability to learn quickly, retain information and meet deadlines. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Representative, Customer Service II

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. Benefits you can count on: <ul><li>Pay rate: $16.00 per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Customer Service Representative II: <ul><li>Monitor customer reporting; communicate critical issues. </li><li>Research and respond to customer inquiries.</li><li>Maintain customer files to ensure up to date information.</li><li>Manage customer requests for assistance, information, and issue resolution.</li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li><li>Maintain regular communication with decision makers within customer organizations.</li><li>Train customers on various business applications to maximize company value to the organization.</li><li>Analyze and respond to various customer requests involving store level and group level information.</li><li>Respond to various customer requests and needs.</li><li>Answer inquiries by phone, email, and internet response.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Customer Service Representative II: <ul><li>High School Diploma or GED. </li><li>2 or more years of customer service experience.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Strong verbal and written communication skills, and organization and planning skills.</li><li>Knowledge and experience with all Microsoft office applications.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly, retain information and meet deadlines. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Sr Customer Service Representative is responsible for achieving customer satisfaction with accurate, timely, and consistent information, as well as offering effective solutions to both internal and external customer issues. This position provides reliable communications to customers resulting in strong business relationships. This position also handles more complex customers and situations. In addition, cases will be escalated from other Customer Service Representatives to this position for resolution. Benefits you can count on: <ul><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Sr. Customer Service Representative: <ul><li>Monitor customer reporting; communicate critical issues and handle wider scope of customers and complex customer situations. </li><li>Manage customer requests for assistance, information, and issue resolution. Handle escalated calls from other teammates. </li><li>Provide accurate and consistent responses to customer concerns and questions. Take immediate action to ensure customer needs are met. </li><li>Maintain regular communication with customers and customer service teammates. </li><li>Train teammates on customer service tools and applications. </li><li>Assist manager with written procedures and training of new CSRs. </li><li>Maintain customer files. </li><li>Perform other duties as needed or assigned by supervisor. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Sr. Customer Service Representative: <ul><li>High School Diploma or GED. </li><li>4 or more years of McLane customer service experience. </li><li>Ability to type 45 wpm and perform 10-key by touch. </li><li>Excellent verbal and written communication skills, and organization and planning skills. </li><li>Experience with Microsoft office applications and proficient using Excel. </li><li>Ability to prioritize pending tasks in a logical manner. </li><li>Ability to learn quickly, retain information, communicate effectively, and meet deadlines. </li><li>Ability to make autonomous decisions that will benefit both the company and the customer. </li><li>Extensive internal system knowledge, as well as an understanding of overall business structure and customer base. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Representative, Sr Customer Service

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Sr Customer Service Representative is responsible for achieving customer satisfaction with accurate, timely, and consistent information, as well as offering effective solutions to both internal and external customer issues. This position provides reliable communications to customers resulting in strong business relationships. This position also handles more complex customers and situations. In addition, cases will be escalated from other Customer Service Representatives to this position for resolution. Benefits you can count on: <ul><li>Pay rate: $16.00 per hour.</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Sr. Customer Service Representative: <ul><li>Monitor customer reporting; communicate critical issues and handle wider scope of customers and complex customer situations.</li><li>Manage customer requests for assistance, information, and issue resolution. Handle escalated calls from other teammates.</li><li>Provide accurate and consistent responses to customer concerns and questions. Take immediate action to ensure customer needs are met.</li><li>Maintain regular communication with customers and customer service teammates.</li><li>Train teammates on customer service tools and applications.</li><li>Assist manager with written procedures and training of new CSRs.</li><li>Maintain customer files.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Sr. Customer Service Representative: <ul><li>High School Diploma or GED. </li><li>4 or more years of McLane customer service experience.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Excellent verbal and written communication skills, and organization and planning skills.</li><li>Experience with Microsoft office applications and proficient using Excel.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly, retain information, communicate effectively, and meet deadlines.</li><li>Ability to make autonomous decisions that will benefit both the company and the customer.</li><li>Extensive internal system knowledge, as well as an understanding of overall business structure and customer base. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Description - External This position is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Get paid early. Get paid fast. </li><li>401(k) with annual company match.</li><li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL FUNCTIONS: <ul><li>Prepare daily records and memos, and maintain filing system for Driver Vehicle Inspection Reports. </li><li>Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and store keys for drivers. </li><li>Develop and update driver and helper dispatch schedule daily. </li><li>Understand DOT hours of service and ensure driver compliance. </li><li>Set up daily tractor/trailer assignment for drivers. </li><li>Verify the roadworthiness of tractors and trailers and keep maintenance records. </li><li>Contact customers to inform them of variances in delivery times. </li><li>Expedite driver manifests and highlight keys. </li><li>Provide timely reports to immediate supervisor as requested. </li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul><li>Have a high school diploma or equivalent. </li><li>At least 2 years of similar work experience is preferred </li><li>Have a solid working knowledge regarding the distribution environment and dispatch issues and procedures. </li><li>Be knowledgeable with PeopleSoft relating to recordkeeping and scheduling for drivers and helpers. </li><li>Proficiency with Microsoft Office programs (Excel, Outlook, Word, Access) is preferred. </li><li>Be able to read maps. </li><li>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

36 Project Management / Professional Services Jobs in Georgia