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Title: Adjunct Instructor – Healthcare Management, Medical Management Concentration (Pool)
POSITION SUMMARY This position is responsible for delivering quality instruction in Healthcare Management, Medical Management Concentration.
ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online and hybrid or web-enhanced delivery modes as assigned. Work with course leads and/or program coordinators to ensure consistent and equitable student experiences. Utilize the College’s learning management system to provide course materials to students. Submit updated department syllabus prior to the first day of class. Regularly check College email account and department mailbox. Respond to emails/messages within 48 hours, except on weekends. Complete all required reports, such as attendance, Early Alerts, student progress reports, grade submissions, and administer and return surveys and student outcome assessments by the deadlines. Submit final grades for each semester by the deadline established by the Registrar. Comply with all College and TBR policies and guidelines.
REQUIRED QUALIFICATIONS Bachelor's degree in a healthcare-related field Current industry certification Three years of related industry experience
PREFERRED QUALIFICATIONS Master's degree in Healthcare Administration or Business Administration with a concentration in Healthcare Administration ICD and CPT coding experience Two years’ college level teaching experience
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and/or experience with a variety of instructional delivery modes, including synchronous and asynchronous online teaching. Ability to communicate effectively and work cooperatively with a diverse student, faculty and staff population. Proficient with Microsoft Office applications.
Rate of Pay: $650.00 - $740.00 per credit hour
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
AVAILABILITY/CLOSING DATE This posting is not a guarantee of an open position. Applications for adjunct pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.

Motlow State Community College


      Adjunct Instructor – Healthcare Management, Medical Management Concentration (Pool)
    

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences.Role OverviewWe are seeking an accomplished Senior Manager, Digital Portfolio Management who demonstrates exceptional presence, strong communication capabilities, and the ability to effectively manage multiple concurrent workstreams within a cross-functional environment.This position will oversee the Martech &amp; Communications Portfolio, with a primary focus on the intake and prioritization of initiatives spanning Marketing, Global Email Marketing, and the Enterprise Outbound Ecosystem, as well as capability requests originating from across the enterprise. The successful candidate will leverage lean portfolio management and systems thinking to inform strategic planning, investment funding, capacity management, performance reporting, and agile operations.The ideal candidate will foster and sustain productive stakeholder relationships by enhancing transparency, predictability, and alignment in capacity planning and delivery. They will partner with business unit stakeholders to define and execute strategic objectives, while collaborating closely with the Portfolio Teams —across Product, Operations, and Engineering—to facilitate PI Planning, manage portfolio intake and prioritization, and monitor progress across both individual initiatives and the broader Martech &amp; Communications Portfolio.The position requires a results-oriented professional who can balance strategic thinking with operational excellence — maintaining professionalism, resilience, and a constructive attitude in the face of complex challenges.Key Responsibilities:<ul><li>&nbsp;&nbsp; Partner with Portfolio and Product leaders across EDDS and Enterprise Platforms to manage intake, prioritization, planning, and delivery across the complex Marketing &amp; Servicing Ecosystem.&nbsp;</li><li>Collaborate with ECMX, Technology, and Marketing teams to ensure seamless &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;operational and organizational support for key initiatives.</li><li>Develop and deliver clear stakeholder communications on priorities, progress, and alignment decisions across internal and external partners.</li><li>Drive enterprise impact by enabling effective prioritization and accelerating delivery across the Martech &amp; Communications Portfolio.</li><li>Foster continuous improvement by challenging the status quo and enhancing Product, Execution, and Portfolio Management practices within a dynamic, matrixed environment. </li></ul>The Senior Manager will:<ul><li>Oversee the project intake and prioritization process to ensure alignment with broader Blue Box initiatives and the long-term portfolio roadmap. Build and manage strong partnerships across Marketing, Technology, Product, and LPM teams to drive prioritization, impact assessment, and execution while setting clear expectations and delivering results.</li><li>Document and analyze current processes to define the future-state vision, developing actionable roadmaps in collaboration with stakeholders across product platforms and execution teams within American Express.</li><li>Lead proactive communications, developing recurring updates and executive materials that convey progress, key priorities, and alignment decisions across leadership and partner teams.</li><li>Track and monitor portfolio initiatives, maintaining a prioritized backlog and codifying best practices to enhance consistency and efficiency in prioritization and stakeholder communication.</li><li>Synthesize complex information into clear, compelling, and educational presentations tailored to diverse audiences, including technical teams, product owners, and senior leadership. </li></ul>Preferred Qualifications:<ul><li>Minimum of 5 years experience working in project, portfolio, product or program management, or operational experience</li><li>Experience with enterprise collaboration tools (JIRA, Confluence, Airtable)</li><li>Demonstrated ability to bring organization to multi-layered and complex processes</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence.&nbsp;</li><li>Experience working with Agile product development methodologies, program and project management</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;As a Senior Manager of Product Development, you will play a pivotal role in shaping and executing our Identity and Access Management (IAM) strategy—a foundational capability and customer need underpinning the digital experiences we build for our Global Commercial Services (GCS) customers. You will drive both strategy and execution, ensuring IAM solutions enable seamless, secure, and scalable experiences across products and platforms.In this role, you will collaborate with product, technology, architecture, and design teams to define strategies and deliver capabilities that balance security with usability. You will transform complex requirements into clear, actionable roadmaps, ensuring IAM solutions not only safeguard our customers but also empower their engagement with American Express products.This role is ideal for a strategic yet execution-driven product leader who thrives in cross-functional environments, understands enterprise thinking, and is passionate about delivering trusted, customer-centric solutions at scale.Key Responsibilities:<ul><li>Define and drive the strategy for IAM capabilities across the GCS ecosystem, ensuring alignment with customer needs and business priorities</li><li>Translate strategic vision into execution by developing clear roadmaps, leading prioritization, and managing delivery of IAM features</li><li>Drive strong collaboration across business, product, engineering, design, risk, compliance, and additional cross-functional teams to prioritize and execute key initiatives</li><li>Identify opportunities to enhance existing capabilities to improve scalability and better meet customer and business needs</li><li>Take a big-picture perspective, ensuring IAM capabilities integrate seamlessly across multiple customer journeys and lines of business</li><li>Leverage data-driven insights to refine experiences and capabilities</li><li>Communicate product strategies and updates to senior leadership and key partners</li><li>Occasional domestic travel</li></ul>Qualifications:<ul><li>4+ years of experience in product management, product development, or a related field, with a strong focus on digital experiences and capabilities</li><li>Proven track record of driving complex, cross-functional initiatives from strategy through execution</li><li>Strong ability to collaborate across teams and drive alignment on priorities and execution</li><li>Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs</li><li>Strong analytical skills with experience using data to guide decision-making</li><li>Ability to navigate ambiguity and simplify complexity into clear, actionable plans</li><li>Exceptional collaboration and stakeholder management skills, with the ability to influence across product, tech, and design organizations</li><li>Excellent communication skills, with the ability to articulate vision, strategy, and outcomes to diverse audiences</li><li>Bachelor's degree</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Digital Product Management (Identity/Access)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate and B2B Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences. As the corporate payments ecosystem rapidly evolves, we are committed to continuing to be at the forefront of our customer needs. The Corporate Program Product Management organization was created earlier this year to consolidate all core corporate payment products under one leadership structure (including corporate card, central billing solutions (BTA), virtual cards, expense management solutions and more) and spearhead the creation of best-in-class payment experiences and capabilities solidifying our leadership position. The Senior Analyst, Product Management – Expense Management Go-to-Market (GTM) Enablement will play a key role in defining, launching, and scaling Expense Management solutions across the corporate ecosystem. This role will sit at the intersection of product strategy, GTM execution, and sales enablement, helping to shape how Expense Management capabilities are positioned, introduced, and adopted by customers. You will work closely with other members of the Corporate Product team and collaborate with key partners across Marketing, Sales Enablement, Servicing, GCS Sales and Account Development, and Control Management to bring our Expense Management roadmap to market. This role reports to the Senior Manager, Expense Management Go-to-Market Enablement.How will you make an impact in this role?This is an exciting opportunity to work at the intersection of product management, go-to-market strategy, and sales execution. You will help drive alignment across Product, Marketing, and Sales to ensure successful launches and sustained adoption of Expense Management solutions across customer segments.<ul><li>Support and execute product go-to-market (GTM) plans for new Expense Management solutions and features -&nbsp;from launch through adoption and scaling across customer segments, focusing on effective marketing activation and customer adoption.</li><li>Maintain and manage control/compliance trackers and product asset repositories to ensure visibility, coordination, and execution consistency across teams.</li><li>Collaborate with Control partners, Legal, Compliance, and Product teams to ensure strong governance, risk management, and alignment through efficient end-to-end asset review and approval processes.</li><li>Monitor and share insights on the Expense Management competitive landscape, providing regular updates and implications to stakeholders to inform product positioning and GTM strategy.</li><li>Support sales motions, including the creation of ad-hoc internal enablement materials, training content, and talk tracks to enable client-facing colleagues to effectively articulate product value/benefits and drive adoption.</li><li>Partner across Product, Marketing, Sales Enablement, and Sales to define and deliver the vision, strategy, and go-to-market approach for Expense Management within the broader Corporate and SBS card value proposition.</li><li>Support development of product positioning, messaging, and marketing communications for Expense Management as both a standalone solution and a key component of the Corporate Program value proposition.</li></ul>Minimum Qualifications<ul><li>Excellent interpersonal, written/verbal communication, and organizational skills</li><li>Proven ability to prepare decision support materials and uncover meaningful business insights</li><li>Ability to operate in whitespace in a fast-moving environment, by self-starting, driving momentum, and translating high-level ideas into actionable plans</li></ul>Preferred Qualifications<ul><li>Experience within product, marketing, go-to-market or related functions</li><li>Experience with governance processes, either within Amex or at other companies</li><li>Operational pragmatism and ability to forge relationships across the organization to drive progress forward</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Analyst, Product Management - Expense Management Go-to-Market (GTM) Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li><ul><li>Support solutioning, backlog development, build &amp; testing for Project Nova Pillar 2 Capabilities &amp; Loyalty Domains&nbsp;</li></ul></li><li><ul><li>Develop tracking &amp; reporting new digital experiences</li></ul></li><li><ul><li>Generating necessary documentation including scope, expected outcomes, solutioning approach and timelines</li></ul></li><li><ul><li>Partner with internal teams (e.g., Product Managers, Product Owners, Servicing, Operations, Engineering, et. al) to push forward and execute long term initiatives</li></ul></li><li><ul><li>Facilitate resolution of risks, issues &amp; changes related to the product development lifecycle</li></ul></li><li><ul><li>Create and maintain artifacts for PMO and Enterprise required controls processes</li></ul></li></ul>Minimum Qualifications<ul><li><ul><li>Experience in a product development or related product management/engineering role, with exposure to Agile methodologies of software development</li></ul></li><li><ul><li>Familiarity with roadmapping, backlog development, story writing, and testing processes</li></ul></li><li><ul><li>Demonstrated ability to work collaboratively with cross-functional teams</li></ul></li><li><ul><li>Basic understanding of data analytics tools to derive insights including A/B testing, funnel analysis, session replay, user surveys, cohort analysis, etc.</li><li>Occasional travel</li></ul></li></ul>Preferred Qualifications<ul><li><ul><li>Solutions-oriented, results-driven, and ability to show up with passion and enthusiasm</li><li>Comfortable working in an innovative and fast-paced environment</li><li>Self-starter, organized, appreciate the details, and accountable for delivery</li></ul></li><li><ul><li>Strong communication skills, with ability to share findings/recommendations with both technical and non-technical partners</li><li>Experience with marketing technology and analytics tooling</li></ul></li><li><ul><li>Strong organizational skills and attention to detail</li></ul></li><li><ul><li>Strong time management skills with ability to multi-task and work under pressure</li></ul></li><li><ul><li>Good learning agility, able to show initiative with a proactive approach to tasks and enthusiasm for learning new marketing technologies</li></ul></li><li><ul><li>Effective problem solving and critical thinking skills, able to analyze problems, their root causes, and propose effective solutions</li></ul></li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management (Front End Experiences)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This Analyst position is a critical hands-on role in the US Commercial Capacity team that will be responsible for Commercial Limits Underwriting strategies. The incumbent will play an influential role working closely with partners in Product, Sales, RPDS &amp; GSG to create and drive strategies to grow the portfolio through transformational ideas and new capabilities that outclass competitors and provide world-class customer experienceMinimum Qualifications<ul><li>Undergraduate Degree in statistics, econometrics, operations research, mathematics, data science, engineering, business management or a related quantitative field of study</li><li>Strong analytical skills and an innovative approach to solving both practical and theoretical business problems</li><li>Intellectual curiosity, adaptability in a dynamic environment, and an ability to re-engineer long-standing processes and infrastructure</li><li>Ability to build strong relationships, operate within large cross-functional teams, and influence business partners to drive change</li><li>Ability to communicate and interact effectively with internal CFR and commercial executive leadership team/partners</li></ul>Preferred Qualifications<ul><li>Knowledge of business financials and understand the risk from business documents</li><li>Knowledge of SQL, PYTHON</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a portfolio of products including consumer and commercial banking, commercial card, marketing capabilities, partner integrations, and the virtual payments platform. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.One of the ways that GCS advances its agenda is by driving customer engagement and payment volume through partnerships. These partnerships come in different shapes and sizes, but most require the integration of APIs to share data and capability. Creating a seamless experience for our partners and their developers is critical so that we can quickly power up functionality to meet end-user needs.We are seeking a versatile and experienced Senior Manager - Digital Product Management, Integrations to join our dynamic team! The ideal candidate will be enthusiastic about leading and managing a diverse portfolio of external partners through digital API product integrations and enhancements. The individual in this role will be an innovative technical thinker, responsible for refining a best-in-class integrations experience from inception to launch while setting the vision and strategy for our portfolio of digital features as part of the Enterprise Banking COE &amp; Card Product Development team.This candidate will be required to have a deep understanding of technical development, be comfortable interfacing with external partners and should ideally be familiar with APIs.&nbsp;The candidate should be a strategic thinker, strong results driver, possess thought leadership, be a critical thinker with effective communication and have robust organizational skills. The candidate should have a consistent record of operating within a matrixed corporate environment to deliver meaningful impact. The role will feature a heavy emphasis on testing and development cycles as we launch partnerships which will necessitate developing partner-facing materials, working with compliance, and frequent meetings with our largest partners.Key Responsibilities:<ul><li>Lead external partners through technical integrations for our B2B digital API payments products from inception to launch</li><li>Collaborate across a wide range of internal stakeholder teams including Tech, Product, Servicing, Marketing and Compliance</li><li>Develop subject matter expertise to train and prep materials for internal stakeholders and external partners on API integration processes</li><li>Manage of diverse portfolio of B2B payment partnerships</li><li>Act as the central point of contact for external partners for all things development related and use feedback to drive product and capability enhancements</li><li>Contribute innovative ideas to enhance our partner onboarding experience and expedite time to launch</li></ul>Success Factors:<ul><li>Passion for creating compelling high-impact strategy to increase customer and business value</li><li>Highly organized - familiarity with project management techniques, frameworks, and tools</li><li>Thrives in a fast-paced, agile, and results-driven organization</li><li>A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for excellent collaboration</li><li>Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and engagement</li><li>Technical proficiency – ability to communicate and collaborate effectively with technology and business teams</li></ul>Minimum Qualifications:<ul><li>Related experience in Product Development or Product Management</li><li>Proven history of collaboration across a broad set of various partners, both internal and preferably external</li><li>Excellent communication, collaboration, and critical thinking skills</li><li>Familiarity with business card products and virtual payments</li><li>High diligence with an eye for accuracy and controls</li><li>Strong results-orientation, resourcefulness, and flexibility to overcome significant obstacles to achieve goals in a demanding environment</li><li>Adaptive learner and great team player</li><li>Ability to thrive in undefined, complex project spaces</li><li>Bachelor’s degree or equivalent experience</li><li>Wants to be part of a fun, motivated and high-performing team</li></ul>Preferred Qualifications:<ul><li>B2B Financial services experience&nbsp;</li><li>Understanding of digital payments APIs</li><li>Knowledge of how credit card authorizations and transactions work</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click hereto view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Manager - Digital Product Management, Integrations

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp;The Premium Products, Rewards &amp; Benefits (PPRB) organization is part of US Consumer Services and is responsible for making membership essential through the sourcing and delivery of relevant, differentiated, and world-class&nbsp;products and benefits that drive demand and inspire card members to deepen loyalty.&nbsp;Since its launch in 1984, the Platinum Card has been the pioneer and leader in the Premium Card space. The Platinum Card is built for today’s established professionals who expect exclusive experiences, rich travel and lifestyle rewards and best-in-class service whether they’re across the globe or at home city. Platinum drives significant topline growth and is a key contributor to the U.S. Consumer business. It’s also a flagship brand for American Express and drives meaningful consideration across the enterprise.The US Platinum Product Management Team owns the product strategy, branding, value propositions, and&nbsp;P&amp;L for our US Platinum product. This Senior Analyst will play a key role in supporting the marketing strategy for product positioning, benefit messaging, and Card Member experiences. This team member will partner with cross-functional partners to ensure we are delivering valuable benefits, exceptional servicing, and a personalized customer experience to our Platinum Card Members. This team member will also support critical run-the-business product functions, including budget management, legal and compliance reviews, and ad hoc marketing updates. This is a great opportunity to build a diverse set of skills ranging from branding to customer engagement strategy and partnership management.This individual will work cross-functionally with key internal partners including Consumer Marketing, Content Management, TLS, Resy, Business Development &amp; Partnerships, GABM, GCS, GCO, Privacy and Compliance. This role reports to the Senior Manager - US Platinum Card Product Management.Key Responsibilities:<ul><li>Develop the marketing strategy for Platinum, including the Product’s branding, positioning, identifying target audience, and visual identity, and communicate the strategy to various Marketing teams across the enterprise</li><li>Manage run-the-business functions such as budget, product-related marketing campaign execution, launch calendars and Customer experience monitoring and enhancement</li><li>Work with cross-functional partners to launch new customer experiences and channels for premium products</li><li>Support Platinum marketing operations requirements, such as creating and maintaining the Platinum toolkit, CDRC/CTC management, creative reviews, and monitoring Partner owned marketing assets</li></ul>Minimum Qualifications:<ul><li>1-3 years of relevant experience</li><li>Bachelors required</li><li>Fun, energetic self-starter with “can do” positive attitude</li><li>Team player with a passion to create the best customer experience for our Card Members</li><li>Passion for and/or thorough understanding of the premium card marketplace and trends</li><li>Solutions-oriented, strategic thinker with attention to detail</li><li>Strong verbal and written communications skills</li><li>Strong organizational and project management skills</li><li>Confidence, personal presence, and comfort interacting with all levels of the organization</li><li>Ability to identify opportunities proactively and independently for improvement and drive results</li><li>Ability to stay calm under pressure and flexible amidst change</li><li>Ability to seamlessly juggle multiple projects and priorities</li><li>Ability to influence and bring partners together towards common goals</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - U.S. Platinum Card Product Management - Go to Market

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Essential Duties and Responsibilities:1. Order entry processing for residential and commercial customers, efficiently and accurately.2. Answer inbound calls from Property Managers and residential customers regarding billing inquiries, technical support, new sales, change of service and other customer service functions.3. Manage cases escalated to the Chicago Market from corporate to be completed within the specified timeline, by working with other key departments.4. Make outbound calls to customers for appointment confirmation, customer satisfaction, product/service evaluation and upselling.5. Escalate complex issues as appropriate in a prompt and professional manner.6. Work with the MDU Team in preparation for launch and renewal events and attendance at events as needed.7. Complete various projects as assigned by Manager in a timely and efficient manner.Minimum Qualifications:· High School Diploma or GED required; College degree preferred· 2-5 years previous experience in customer service, sales and technical support from a customer centric organization is preferred.· A high level of professionalism is critical.· Excellent verbal and written communication skills, ability to multi-task, pay strong attention to detail, solid organizational skills, resourceful and thorough follow up skills are required.· Identifying the appropriate internal resources to resolve building related issues and is heavily involved with internal cross functional teams.· Valid driver’s license required.· Availability to work evenings and weekends.We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Salary: The base salary range for this position is $18.00-$20.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

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