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<h3>Job Description:</h3><h3>Vice President, Research and Analytics</h3><h3>The Role</h3>As the Vice President, Research and Analytics, you will be a trusted partner to the Real Estate organization, providing valuable insight into associate behaviors regarding the use of workspace and amenities. These insights are developed using sophisticated data analytics and timely reporting, underpinned by accurate data. The objective of your work is to develop effective strategies and support data-driven, well-informed decision-making.<h3>The Expertise and Skills You Bring</h3><ul><li>10-15+ years of proven experience in Data Analytics, Strategy or similar role.</li><li>Demonstrated success using data to inform strategies and decision-making.</li><li>Strong executive communication skills with expertise conveying complex information and data simply and meaningfully.</li><li>Critical thinking and creative problem-solving with the ability to identify opportunities to improve processes and data accuracy.</li><li>Passion for people management with the ability to motivate and evolve teams through effective thought leadership, management and coaching.</li><li>Strong collaboration and knowledge sharing across the Enterprise.</li><li>Comfort with ambiguity and working in an ever-evolving, dynamic environment.</li><li>Use your influencing skills to advance Real Estate priorities across a broad group of stakeholders.</li><li>Partner with Real Estate functional leaders to provide insights into various Real Estate strategies and decisions.</li><li>Partner with various technology groups to support and execute data-related initiatives.</li><li>Develop and implement the Real Estate data strategy.</li><li>Oversee Real Estate data governance practices.</li><li>Manage large scale Enterprise-wide initiatives to support reporting and advanced analytics efforts.</li><li>Perform market scans, gathering relevant industry data to support decision-making.</li><li>Lead a high-performing, geographically diverse team.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>Fidelity Real Estate Company is the corporate real estate division of Fidelity Investments, offering a full range of services to Fidelity business units nationally and internationally. Our philosophy is customer centric-everything we do focuses on delivering solutions that meet or exceed the needs of our customers at all levels. We manage more than 11 million square feet of space in the United States and overseas, including thirteen North American and six international locations, multiple data centers, and more than 200 retail investor centers.<h3>Certifications:</h3><h3>Category:</h3>Business StrategyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Vice President, Research Analytics & Insights

<h3>Job Description:</h3><h3>The Team:</h3>Fidelity Corporate Risk Management is a global organization dedicated to protecting Fidelity’s customers, associates, and brand. We do this by helping Fidelity’s business manage operational, regulatory and financial risk. The Project Management Office is responsible for working with our business and technology partners in delivering results associated with strategic initiatives and a multi-million-dollar technology portfolio aligned with Risk mandates. The Expertise You Have:<ul><li>Bachelor's degree or higher in business or related discipline.</li><li>5+ years of working experience, preferably within financial services.</li><li>3+ years of project management experience with a strong understanding of PM methodologies and tools, PMP certification a plus.</li></ul>The Skills You Bring:<ul><li>Your ability to define, manage and successfully deliver corporate risk projects tied to Corporate Risk’s Project Management Office (PMO) portfolio management goals.</li><li>Advanced organizational and prioritization skills.</li><li>Strong communication and leadership skills, able to integrate stakeholders across multiple levels of the technology and business organizations.</li><li>Able to effectively respond to a dynamically changing work environments and positively influence outcomes through stakeholder accountability.</li><li>Extensive experience with MS Office Suite, PowerPoint/PDF, SharePoint and work tracking tools (Jira, Archer). MS Project experience a plus.</li></ul>The Value You Deliver:<ul><li>Project Initiation, Scoping &amp; Planning – Define scope, identify stakeholders, hold kickoff meetings and develop detailed schedules based on the defined project objectives.</li><li>Monitoring &amp; Controlling Outcomes – Drive projects to completion on-time and within budget. Track and report progress through ongoing stakeholder meetings using Corporate Risk PMO artifacts.</li><li>Risk &amp; Resource Management – Identify potential risks and establish mitigation/contingency plans to address them throughout the project lifecycle. Continuously track aligned resource availability and effectiveness.</li><li>Status Reporting – In alignment with PMO transparency expectations, provide periodic status updates to defined stakeholder groups and project sponsors.</li><li>Relationships - Build and foster business and technology partner relationships.</li><li>Project Closeout – Upon project completion, hold debrief sessions to identify and document lessons learned.</li></ul>The base salary range for this position is $89,000-$150,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Risk

Risk Senior Project Manager

<h3>Job Description:</h3>The RoleAre you ready to make an impact? If you are excited about partnering with senior leaders to improve critical processes, identify automation opportunities and strengthen the controls environment, we would love to talk with you! This is your chance to join a world class financial controls function with a leader in the financial services industry.The GFC Senior Associate role delivers significant value by assessing key risks and controls supporting Fidelity’s financial controls environment through integrated audits. This is a high visibility role with frequent interactions with senior leaders including Business Unit Controllers (SVP/VPs), Function Heads, process/control owners, and other risk groups. The role provides fantastic opportunities to learn about Fidelity’s various business units and will report to a Director or Senior Manager within GFC.The Expertise and Skills You BringPlay a pivotal role in GFC’s assurance and advisory integrated reviews through your keen understanding of financially significant processes and controls consideration. Lead engaging walkthroughs, thoroughly evaluate the control environment and partner with management on remediation efforts. Effectively manage relationships and partnerships with internal stakeholders.<ul><li>Bachelor’s Degree or above in relevant fields (e.g., Accounting, Finance, Information Technology)</li><li>Three plus years of relevant progressive experience with supporting integrated financial audits</li><li>Professional certification CPA and/or CISA desired. Other relevant certifications CISSP and CIA</li><li>Blend of Public Accounting (SOX / IT SOX) and Internal Audit experience highly desirable</li><li>Direct experience with general accounting concepts including financial statement risks, and controls</li><li>Exposure to IT Application Controls, report testing and/or IT General Controls</li><li>Familiarity with system implementations, alternative Investments and/or digital assets</li><li>Strong verbal and written communication skills to present information to team members and clients</li><li>Ability to manage competing priorities and workload timely and with the appropriate level of quality</li><li>Learning agility to quickly understand and connect key concepts</li><li>Exposure partnering with IT Audit teams in performing integrated audits as a financial controls SME</li></ul>The TeamThe Global Financial Controls Center of Excellence (GFC-CoE) is an enterprise-wide function that supports the Finance strategic objective of ensuring a strong financial controls environment. The function provides reasonable assurance over the key processes that impact Fidelity’s financial statements. Specifically, the GFC-CoE evaluates financial controls through integrated reviews of key business units including Workplace Investing, Institutional, Wealth &amp; Retail Brokerage, Fund and Brokerage Operations &amp; Technology, Asset Management, Corporate Services, Fidelity Insurance Group, International sites, and advisory reviews over strategic initiatives.The base salary range for this position is $67,000-$105,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Audit

Senior Associate, Global Financial Controls - CoE

<h3>Job Description:</h3>IT Audit Director – Global Financial Controls Center of ExcellenceThe Role:Are you ready to make an impact? If you are passionate about developing talent, cultivating meaningful relationships, partnering with senior leaders, storytelling, and strengthening our financial controls environment, we would love to talk with you! This is your chance to join a world class financial controls function with a leader in the financial services industry.The GFC IT Audit Director is a high visibility leadership role that delivers significant value to the business. You will lead multiple engagement teams to assess key risks and controls supporting Fidelity’s financial controls environment through integrated complex audits and advisory reviews over select strategic initiatives. Specifically, this role will be key in supporting modernization initiatives, including emerging technologies and system implementations, launch of new products and services to ensure a strong controls environment. Based on experience, candidates will be assessed at the Director or Sr. Manager level, and this role will report to the Head of the Global Financial Controls CoE.The Expertise and Skills You BringPlay an integral role as part of GFC’s senior leadership team and through your advanced understanding of IT governance frameworks, Internal Controls over Financial Reporting, and Accounting concepts/standards. Lead and coach associates, including other people managers, to their full potential. Enhance organizational maturity, introduce best practices and develop meaningful relationships with senior stakeholders.<ul><li>Bachelor’s Degree or above in relevant fields (e.g., Information Technology, Accounting, Finance)</li><li>10+ years of experience leading and executing IT audits, IT SOX (ITGC, ITACs, &amp; IPEs) and consulting engagements leveraging relevant IT governance frameworks (e.g., COBIT, NIST CSF, ISO 27001/2)</li><li>Professional certification CISA or CISSP highly desired. Other relevant certifications CPA, CA, or CIA</li><li>Proven ability to design, assess, and implement financial controls during large-scale ERP or financial system rollouts</li><li>Skilled in identifying implementation-related risks (e.g., data migration, system configuration, user access)</li><li>Experience developing risk mitigation strategies and embedding controls into project plans</li><li>Experience with automation, control digitization, and leveraging analytics to monitor control effectiveness</li><li>Experience leveraging AI/ML for continuous control monitoring, anomaly detection, and fraud prevention</li><li>Strong interest in upskilling and coaching non-IT auditors to effectively assess ITACs and IPEs</li><li>Familiarity with financial statement audits, ICFR, and collaborating with financial auditors on integrated audits</li><li>Blend of Public Accounting and Internal Audit experience highly desirable</li><li>Familiarity and proven track record of driving change within complex / matrixed corporate environments</li><li>Exceptional leadership and master relationship builder with proven influencing and people management skills</li><li>Excellent verbal and written communication skills to present and lead conversations with senior management</li><li>Strong project management skills, ability to manage competing priorities and workload</li><li>Financial services industry experience desirable</li></ul>The TeamThe Global Financial Controls Center of Excellence (GFC-CoE) is an enterprise-wide function that supports the Finance strategic objective of ensuring a strong financial controls environment. The function provides reasonable assurance over the key processes that impact Fidelity’s financial statements. Specifically, the GFC-CoE evaluates financial controls through integrated reviews of key business units including Workplace Investing, Institutional, Wealth &amp; Retail Brokerage, Fund and Brokerage Operations &amp; Technology, Asset Management, Corporate Services, Fidelity Insurance Group, International sites, and advisory reviews over strategic initiatives.Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees’ Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity’s hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>. The base salary range for this position is $126,000-$212,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Audit

Director, Global Financial Controls CoE

<h3>Job Description:</h3>Senior Risk Manager – Finance Risk Are you passionate about identifying potential risks before they become challenges while supporting business partners build strategies that keep our organization protected? The Corporate Services Risk Team within the Fidelity Risk Group is looking for a hard-working team member to help support the business in identifying, monitoring, and mitigating risks in order protect the interests of the firm and our customers. The Senior Risk Manager safeguards Fidelity's customers by identifying risks and developing innovative solutions to improve controls, while fostering a strong risk culture. To achieve this goal, the team is tasked with identifying, evaluating, and communicating significant risks and assisting business partners in improving the control environment. The Businesses We Support Our team provides Business Unit Risk support to a variety of Fidelity’s Corporate Functions, including Corporate Accounting and Corporate Treasury. This role is part of a team that is responsible for executing the Risk Management programs (e.g., proactive risk assessment, risk monitoring, scenario planning, incident escalation, management and trending, risk programs, and risk routines) that are tailored to the unique risk profile of each Corporate Function, with a focus on enhancing the existing risk support model and developing a new support model for other Corporate Functions. The Expertise You Have <ul><li>Bachelor’s Degree required </li></ul><ul><li>7+ years industry experience, including, Finance, Public Accounting, Audit or other Risk Management activities </li></ul><ul><li>Excellent verbal and written communication skills </li></ul><ul><li>Proven leadership or project management experience </li></ul>The Skills You Bring <ul><li>Understands, supports and can articulate the vision, mission and strategy of Risk </li></ul><ul><li>Thinks strategically and approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements to mitigate risks and drive positive change </li></ul><ul><li>Experienced with data analytics tools (e.g., Excel, PowerPoint, Tableau, Power BI); adept at shifting from sample testing to analyzing full populations to uncover risks or control issues </li></ul><ul><li>Ability to prioritize and manage multiple tasks, and shift focus quickly based on risk/business need </li></ul><ul><li>Communicates clearly, concisely and impactfully in order to influence others; tailors messaging to audience </li></ul><ul><li>Builds strong and inclusive working relationships, in person and virtually, with business partners and colleagues </li></ul><ul><li>Adaptable to new information, changing business priorities, input from others, and lessons learned </li></ul><ul><li>Proven risk management knowledge and experience, including risk assessment and control evaluation </li></ul>​The Value You Deliver The candidate’s primary responsibility will be providing business unit risk support, including: <ul><li>Engaging effectively with the business and applying data to identify risks, provide guidance, conduct risk assessments, and perform testing activities </li></ul><ul><li>Continuously analyzing and assess the risk profile of the business </li></ul><ul><li>Helping to advance our data analytics strategies and use of digital technologies to support risk assessments and activities </li></ul><ul><li>Collaborating across our Risk team and the Legal, Risk and Compliance group to optimize the Risk Management support provided to the business and advance the effectiveness of our program ​</li></ul><h3>Certifications:</h3><h3>Category:</h3>RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Risk Manager - Finance Risk

<h3>Job Description:</h3>Risk Director – Finance (Accounting, Treasury and Tax)Are you passionate about identifying potential risks before they become challenges while supporting business partners build strategies that keep our organization protected? The Corporate Services Risk Team within the Fidelity Risk Group is looking for a hard-working and experienced Risk Director to help support the Finance business functions in identifying, monitoring, and mitigating risks in order protect the interests of the firm and our customers. As Risk Director, you will be responsible for assessing and reporting on significant risks, developing strategies and solutions to help our business partners manage risk, ensuring risks are identified early, escalated appropriately, and addresses timely and effectively.<h3>The Businesses We Support</h3>Our team provides Business Unit Risk support to a variety of Fidelity’s Corporate Functions, including Corporate Accounting and Corporate Treasury. This role is part of a team that is responsible for driving the Risk Management programs (e.g., proactive risk assessment, risk monitoring, scenario planning, incident escalation, management and trending, risk monitoring, risk programs, and risk routines) that are tailored to the unique risk profile of each Corporate Function, with a focus on enhancing the existing risk support model and developing a new support model for other Corporate Functions. This role requires thinking and collaborating across Fidelity, encouraging partnerships with various teams for risk management.<h3>The Expertise You Have</h3><ul><li>Bachelors’ Degree required; Certified public accounting certification (CPA) a plus</li><li>10+ relevant experience; Finance, Audit or other Risk Management experience preferred</li><li>Proven leadership or project management experience</li><li>Ability to help drive and cultivate a strong risk management mindset within the business</li><li>Excellent verbal and written communication skills with the ability to articulate complex information</li></ul><h3>The Skills You Bring</h3><ul><li>Demonstrated risk management knowledge and experience, including risk assessment and control evaluation</li><li>Strategic thinking by approaching work with an open mind and sense of creativity, and challenging current practices and recommending improvements to mitigate risks and drive positive change</li><li>Knowledge of data analytics capabilities/tools to analyze full populations to surface risk or identify control deficiencies</li><li>Works comfortably in a fast-paced and dynamic environment handling multiple projects simultaneously with minimal day-to-day supervision with the ability to prioritize and shift focus quickly based on risk/business need</li><li>Communicates clearly, concisely and impactfully in order to influence others; able to build strong and inclusive working relationships, in person and virtually, with business partners and colleagues</li><li>Provides supervision, coaching and direction to less experienced associates, as well as training/knowledge sharing as subject matter authority to others</li><li>Adaptable to new information, changing business priorities, input from others, and lessons learned</li></ul><h3>The Value You Deliver</h3>As Risk Director, you will play a leadership role in setting and executing the Risk Management strategy for our Finance business partners, including:<ul><li>Continuously analyzing and assessing the risk profile of the business</li><li>Proactively managing risks and responding to emerging issues</li><li>Developing innovative solutions and influencing meaningful outcomes</li><li>Serving as a trusted advisor to the business</li><li>Collaborating with business leaders and risk, compliance, legal and audit partners</li><li>Creating a culture of learning and development to improve our capabilities</li></ul><h3>Certifications:</h3><h3>Category:</h3>RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Risk Director - Finance (Accounting, Treasury and Tax)

Job Description:The Admissions Operations Coordinator is responsible for providing excellent customer service, admissions department support, and completing general administrative tasks in a fast-paced environment. He/she may serve as the first point of contact for students, visitors, staff, and faculty and assist multiple departments.Position responsibilities include, but are not limited to:<ul><li>Greeting, directing, and&nbsp;maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism</li><li>Serving as campus proctor</li><li>Collecting payments and other miscellaneous fees for Financial Aid, Library Services, and other departments</li><li>Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce including the daily applicant report</li><li>Works closely with the admission operations and accounting departments (system office) to ensure proper linking of documents and advise of forms or payments made by students</li><li>Reorder admission materials as needed</li><li>Responsible for ad hoc projects and administrative tasks supporting the Office of the Campus President</li><li>Handling other projects as assigned by the Senior Director of Admissions</li></ul>Position Requirements<ul><li>Positive, student-focused mindset including excellent customer and problem solving skills</li><li>Ability to multi-task in a fast-paced environment</li><li>Ability to work independently and take ownership for projects</li><li>Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff</li><li>Strong customer service skills and ability work with different personalities</li><li>Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook</li></ul>Position Qualifications<ul><li>High School diploma or equivalent required, associate-level coursework or higher preferred.</li><li>One to two years of customer service-related work experience required.</li><li>Two to three years administrative assistant experience with document imaging experience and high call volume in a fast-paced environment preferred.</li></ul>Physical Requirements: <ul><li>Ability to perform sedentary work</li><li>Ability to operate office equipment including computer, printers, and phone</li><li>Ability to lift objects (up to 25 lbs.)</li></ul>Additional Requirements and Information:<ul><li>Location: 2101 Waterview Pkwy, Richardson TX 752080</li><li>Eligible for full-time benefits: Yes</li><li>Background check required:&nbsp; Yes</li><li>FSLA Classification: Non-Exempt</li></ul>Compensation &amp; BenefitsThis opportunity is budgeted at $$18.00 to $21.53 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

The Chicago School of Professional Psychology

Admissions Operations Coordinator

The Team <ul> <li>Responsible for providing client advisory, ongoing customer servicing, troubleshooting customer problems, handling certain activities for the client account and is the primary point of contact for the day-to-day customer service (e.g., call center, etc.). Incumbents work well with clients every day and assist with maintaining the relationship with several clients. Client Service Associates at this level are knowledgeable on the day-to-day activities of the Health and Welfare product and processes. This individual supports the virtual team leader for the services provided. Client Service Associates will focus on day-to-day resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines, or processes. Roles at this level may have full ownership for one or more processes, reports, procedures, or products. Roles at this level typically require an individual emerging as a specialist in a specific skill set or business area but who remain focused primarily on daily execution. Minimum years of experience: Typically, 3 years of Health and Welfare outsourcing experience. Primary focus is on everyday execution, assisting with regulatory compliance, participating in internal and client audits, and helping to develop client-specific solutions based upon subject expertise. </li></ul> The Expertise You Have <ul> <li> </li><li>Ensure the operational services provided to a client meet their assigned clients’ outsourcing needs, meet internal and external service level agreements, and are delivered in a quality manner </li><li>Act as the knowledge professional relative to their clients’ plan level provisions and recordkeeping processes </li><li>Primary point of contact for day-to-day administration and customer service </li><li>Coordinate resolution of client and plan participant issues brought forward from plan sponsors and internal partners, and work with Client Service Manager to perform high level cost, risk, and benefit analysis without compromising quality customer service </li><li>Ensure that all plan sponsor directions documentation and other requirements documents (e.g., Plan Administration Manual, Procedures, Associate Benefits Library, Communications, Production Calendar) are updated based on client direction and requirements and the appropriate signoff has been received </li><li>Ensures communications across the Virtual Team of client changes or improvements, service issues areas or risks including Service Level Agreements (SLAs) and serve as an internal critical issue point of contact for their clients’ operational issues </li><li>Support scheduled and adhoc client reporting needs (as needed) and supports the H&amp;W billing process </li><li>Identify and recommend efficiency/productivity improvements for client book </li><li>Provide backup coverage for Client Service Manager and represent in internal meetings (as needed) </li></ul> The Skills You Bring <ul> <li> </li><li>BS or BA </li><li>3 years of benefits administration, outsourcing administration (H&amp;W) or proven experience </li><li>Customer obsessed; demonstrates the ability to balance customer service and sound business judgment </li><li>Strong communication skills; written and oral </li><li>Effective organizational, time management, facilitation, and prioritization skills </li><li>Demonstrated ability to get things done </li></ul>

Fidelity TalentSource

Health and Wellness Client Service Associates

<h3>Job Description:</h3>Director, Digital Assets OperationsThe Role In this role you will be responsible for assessing and documenting the requirements for Fidelity’s digital investment products operational ecosystem, including cryptocurrencies and tokenized products. The areas for evaluation will include Fidelity Fund Investment Operations. You will provide critical digital subject matter expertise and context to accelerate product roadmap and target state operating model. This role is in the Digital team within Global Product Solutions (GPS). GPS is a central service team focused on intaking new product requirements from Asset Management to help expand FFIO’s capabilities and to from operational readiness to a scalable target state operating model. The role will interact with many groups within the Fidelity organization and effectively represents the business to customers and business partners.The Expertise and Skills You Bring<ul><li>Advanced knowledge of alternative investments with an emphasis on deep operations of digital products including cryptocurrencies and tokens and requirements related to using a blockchain for recording of capital and portfolio transactions for both registered and pooled investment funds.</li><li>Bachelor’s Degree or equivalent</li><li>8+ Years of experience preferred</li><li>Effective written and verbal communication</li><li>Experience with fund operations including administration, accounting, valuation, and custody</li><li>Investment product knowledge including product pricing, digital, alternative and standard investment vehicle structures, regulatory framework, and distribution</li><li>Investment operations including trading, portfolio analytics, performance, and compliance</li><li>Portfolio transition management</li><li>Transferable skills include risk management, compliance, and project management</li><li>Bachelor’s Degree or equivalent experience. CAIA and /or CFA is a plus.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamIn Global Product Solutions, we’re on a mission to deliver innovation and exceptional product and program solutions from concept through execution while cultivating our talent. Our team is part of the Fidelity Fund and Investment Operations (FFIO) organization. Doing this in the smartest and most effective way is more important than ever as we are amid implementing Fidelity’s new digital and alternative investment products, new and changing regulations, and a brand-new technology platform that will transform the way we work. Lots of opportunities to<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Digital Assets Operations

<h3>Job Description:</h3>The RoleAre you a self-starter and committed to delivering results? Do you enjoy delighting customers with outstanding customer solutions?We are seeking someone who enjoys working with internal and external teams to deliver outstanding Cash Management products and services! The associate will focus in the Cash and Money Movement Product Area within the Cash Management Squad, part of the Business Enablement Chapter.Responsibilities of the job will include the following:<ul><li>Focus on improving the customer experience, platform modernization, and innovating new mobile experiences related to cash and payments.</li><li>Active participation in defining requirements, understanding business &amp; technology needs, and writing Agile stories to help advance the infrastructure and assist with system &amp; process improvements</li><li>Participating in and leading readiness and rollout activities related to production releases</li><li>Performing business testing focused on new functionality, operational processes, and end user experience</li><li>Implementing, measuring, and utilizing metrics &amp; data to aid in identifying enhancement and improvement opportunities</li><li>Participating in the prioritization of the squad work (in partnership with Squad Leader &amp; Scrum Master) to deliver value based on an understanding of business and system needs</li><li>Helping to conduct key research and analysis to prioritize squad work</li></ul>The Expertise and Skills You BringExpertise<ul><li>Bachelor’s degree or equivalent with minimum of 5+ years professional experience and possesses good understanding of Fidelity’s product/services and operational processes. Experience with cash management is a plus</li><li>Familiarity with Agile process &amp; tools including possessing good story-writing skills</li><li>While the focus of this role is on delivery of experience improvements – this individual should possess the ability to think of the broader impact of changes and downstream work</li><li>Embrace working within a team of associates with a diverse skill set, including working directly with a Development Team, Operations Team, Distribution Team, 3rd Parties, Legal Team, and other business partners</li></ul>Skills<ul><li>Synthesizing requirements and business needs into full Agile stories</li><li>Has a strong affinity for business and systems analysis, data analysis, and system &amp; process improvement work</li><li>Business insight, technical insight, and analytical abilities that allows you to make decisions and define work based on data and trends</li><li>General understanding of the financial services industry</li><li>Proven experience in product management, project management, analysis, and process improvement</li><li>Possesses the ability to work &amp; act independently, multi-task, influence others, manage stakeholders, and maintain a positive can-do demeanor</li><li>Strong collaboration, communications, organization, and presentation abilities</li><li>Possesses strong skills in JIRA, Miro, PowerPoint, and Excel</li></ul><h3>Certifications:</h3><h3>Category:</h3>Business AnalysisMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

62 Project Management / Professional Services Jobs in Lewisville, TX, USA