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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant and Network Services&nbsp;(GMNS) is the merchant network of American Express that acquires and maintains relationships with merchants that welcome American Express branded cards. Our goal is to be an indispensable payments partner to our merchant clients while simultaneously delivering differentiated products and services that meet or exceed their needs and drive revenue growth and premium economics for both the merchants and American Express.B2B is a critical priority for the Global Merchant Services business, and American Express, and this role offers a prime opportunity to be part of a strategic growth industry for the Enterprise. This role sits within the B2B Product, Partner, and Client Management Group (BPPC) within Merchant Services – U.S. and is responsible for overseeing a portfolio that contains 25 Merchants in the Freight and wholesale verticals of varying size from $8M+ to ~$250M.&nbsp;The Merchant accounts must be prioritized and organized both for business expansion and customer satisfaction.&nbsp;Our mission is to be warmly welcomed by Merchants and support their growth through American Express forms of payment including credit cards, virtual cards, Accounts Payable Automation, Buyer Initiated Payments (BIP), and innovative product offerings as they become available.How will you make an impact in this role?The Freight and Wholesale vertical offers an opportunity to deliver innovation and efficiency to provide incremental value to our merchant partners.&nbsp; The vertical presents a high level of interaction and engagement across the Blue Box. Managing this portfolio provides the opportunity to leverage strategic thinking, strong relationship management, and consultative selling skills to drive incremental revenue for American Express.Candidates considered for this position will demonstrate a robust account management and business development background, an ability to think innovatively, possess strong financial and analytical skills and the ability to lead in a fast-paced and highly complex environment while contributing to a fun and positive team dynamic as an informal leader. Core expectations are:<ul><li>Strategic Ownership: Build and execute a strong account growth strategy tailored to drive Merchant engagement, expand relationship contact maps, improve client satisfaction with the goal to grow profitable American Express share.</li><li>Sales Leadership: Identify, pitch, and close high-value opportunities across the portfolio. Use a consultative sales approach to uncover client needs and position American Express solutions to meet their needs.</li><li>Pipeline Development: Drive portfolio growth and retention by developing a strong pipeline. Proactively hunt for new growth opportunities within the portfolio, leveraging data, internal partners, and industry insights while also identifying areas of risk that require retention efforts.</li><li>Relationship Management: Cultivate and leverage relationships across the Merchant’s organization to identify opportunities for growth and expand American Express share. Build trust and credibility through strategic insight, responsiveness, and value delivery.</li><li>Project Management: Lead and manage multi-stakeholder initiatives internally and externally. Ensure flawless execution of client deliverables, campaigns, and enablement strategies.</li><li>Internal Collaboration: Partner with cross functional partners including Pricing, Legal, Marketing and more to align on client goals and deliver seamless, compliant solutions.</li><li>Performance Tracking: Deliver against goals by leveraging American Express assets to drive AXP revenue. Monitor portfolio performance against goals. Regularly report on wins, pipeline, risks, and market shifts.</li></ul>Minimum Qualifications:<ul><li>Experience in the Freight industry preferred</li><li>5–8 years of experience in B2B sales, account management, or client success</li><li>Proven track record of closing large, complex deals and managing senior relationships</li><li>Experienced relationship manager with proven ability to learn quickly, develop strong client relationships, sell-in initiatives and uncover new opportunities to grow revenue and share.</li><li>Strong communication with the ability to present to different audience types including Senior/C-level stakeholders. </li><li>Effective negotiation and project management skills, with the ability to prioritize effectively and drive results.</li><li>Excellent influence management skills and the ability to work collaboratively across a wide variety of external and internal partners.</li><li>Analytical with strong financial acumen that can critically think to problem-solve. </li><li>Self-starter and can operate in autonomy.</li><li>Collaborative team player with a will to win.</li><li>Solid foundation in Microsoft Office: PowerPoint and Excel</li><li>Bachelor’s degree required, MBA a plus</li><li>Candidate must reside or be willing to relocate on their own to the East Coast US.&nbsp;</li></ul>Preferred Qualifications:<ul><li>Familiarity with financial statements: Income Statement, Balance Sheet and Cash Flows Statement.</li><li>Possess the ability to understand the unique challenges facing B2B merchants.</li><li>Knowledge of B2B payments, experience developing B2B marketing promotions and/or experience in B2B Issuing organizations a plus.</li><li>Virtual based position, candidates must live near city with airports preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Manager - Client Management (Virtual - East Coast US)

Compensation Type: SalariedCompensation: $53,206.00Job SummaryThe Regional Coordinator supports the K-12 Partnerships Team in executing a regional strategy related to college readiness and other college credit options for K-12 students. The Coordinator is directly responsible for program management of all aspects of a critically important geographic region within the College Credit Plus (CCP)/ K-12 enterprise. This role includes other College department collaborations, such as working with Admissions and other teams that engage in recruitment from K-12. This role serves as a primary point of contact for assigned partner K-12 school districts. The Regional Coordinator ensures that there is awareness across departments of the key strategies for a particular region or district.College Credit Plus &amp; K-12 Planning<ul><li>Prepares materials to support registration and enrollment in college credit options.</li><li>Answers student, family, and stakeholder questions about registration.</li><li>Participates in regional planning conversations and develops an outline of all higher education-related initiatives for the district.</li><li>Handles correspondence, academic planning, and advising details for a specific region or district partnership.</li><li>Plans and manages reports about innovative programs and student success.</li></ul>Student Advising &amp; Support<ul><li>Provides advising support regarding matters related to the assigned functional area.</li><li>Explains the applicable paperwork, processes, and procedures to students and school counselors.</li><li>Shares resources available for students relating to individual needs.</li><li>Provides information on programs of study and next steps for enrollment, including admission criteria, documents needed, financial aid, new student orientation, placement testing, advising, course selection, and registration.</li><li>Facilitates presentations to students, industry partners, and community partners when needed.</li><li>Provides information on College Credit Plus to school districts and parents/families in the form of presentations (CCP Info Nights) and during other meetings at school partner, and college locations as needed.</li><li>Assists special student populations appropriately.</li><li>Advises students in person, via phone, e-mail, or other delivery formats as needed.</li></ul>Building Partnerships<ul><li>Works collaboratively and in person with district partners to increase opportunities for students.</li><li>Serves as a liaison to internal teams regarding district strategic plans.</li><li>Communicates across departments about district needs and priority areas.</li><li>Communicates with local high school counselors and district employees to share news from CSCC.</li><li>Maintains excellent customer service by providing timely responses in person, over the phone, and electronically.</li><li>Works with others in a leadership capacity on strategic planning and goal setting.</li></ul>Fiscal &amp; Administrative<ul><li>Processes registration forms as needed.</li><li>Keeps accurate status reports of districtwide initiatives.</li><li>Ensures compliance with state regulations as well as institutional policies and procedures.</li><li>Maintains confidentiality of student records and other confidential information.</li></ul>Culture of Respect<ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in Student Affairs, Higher Education, Administration, Counseling, or in a related field.</li><li>Three (3) years progressively responsible experience in student advising and support or related field.</li></ul>Additional Information<ul><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li></ul>CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Regional Coordinator - College Credit Plus

Compensation Type: SalariedCompensation: $25.58Job SummaryThe Coordinator will be responsible for front-line management, planning, coordination and successful execution of all services provided by Testing Services: academic testing (in-person and virtual), accommodated testing, placement testing, and vendor specific testing. A Coordinator partners with department leadership to create an engaging environment designed to enhance the student experience. This role will lead staff training, address on-site issues, process academic exams, and communicate to a diverse audience in a variety of settings. The individual best suited for this role is one who is open and willing to working with diverse student populations while remaining consistent and unbiased in the delivery of services. The incumbent will be dedicated to creating a positive, equitable, and inclusive experience for students during their time at Columbus State.ESSENTIAL JOB FUNCTIONSCoordination of Testing Services<ul><li>Responsible for the coordination and administration of comprehensive test proctoring services, including instructional make-up exams, distance learning, special testing requests (proficiency exams, HESI, BOA, Virtual Testing with RM) as well as accommodated testing. Serves as a liaison between all testing locations to ensure consistent processes and practices.</li><li>Administers and monitors academic testing (in-person and virtual). Ensures test instrument security and standardized administration within the guidelines provided by instructors, established college procedures, external certification providers, and National College Testing Association (NCTA) standards. Processes completed tests in accordance with college procedures and maintains department documents. Ensures a safe and supportive learning environment with department procedures, Columbus State’s Academic and Student Code of Conduct policies, National College Testing Association standards, and the college’s security procedures.</li><li>Assists in the review and development of procedures for Testing Services and Instructional Services. Responsible for the front-line operations of testing services; working in conjunction with the DEIS, Assistant Directors, Supervisors, and Coordinators, in collaboration with faculty and campus student services. Provides input to policies for testing-related accommodations.</li><li>Functions as a working coordinator, providing direct service to customers, in-person and virtually. Provides support and functional supervision to assigned Instructional Services Specialists working in Columbus State Testing Centers. Assigns and delegates tasks, communicates job expectations, trains employees, participates in evaluations, employee selection, and other personnel actions. Provides direction and guidance regarding job methods, standards, and operations. Works with Virtual Proctors, Specialists, and other staff as needed with assigned projects. Presents technical concerns and works with appropriate personnel to achieve an appropriate resolution. Coordinates special testing projects. Works in conjunction with appropriate personnel to ensure maintenance and upgrades of testing systems.</li><li>Maintains integrity of testing materials and testing environment. Ensures front line staff enforce policies to maintain academic integrity. Ensures exams and spaces are monitored via video cameras and computer monitoring software. Performs walkthroughs and visual inspection of testing spaces during exams. Follows standard testing protocol by ensuring assessment integrity, distributing appropriate support materials, assisting students with accommodations, troubleshoots technology and Blackboard errors in accordance with college policies and procedures.</li></ul>Clerical<ul><li>Accurately records the receipt and distribution of tests. Completes and maintains required documentation including various spreadsheets, test administration logs, and virtual test proctoring forms. Gathers, maintains and presents statistical reports as needed. Responsible for reporting and tracking students served through Instructional Services – Testing Services. Maintains confidentiality of student files and other sensitive information.</li><li>Record any incidents of academic misconduct via an incident report. Report incidents of suspected academic misconduct to Student Conduct and the Instructional Services Assistant Director as needed. Report any issues with assistive technology software and hardware or general testing software programs to the department leadership team.</li><li>Answers telephones, schedules appointments, provides informational materials and answers questions, operates a variety of office and computer equipment. Uses computer software, assesses material needs, orders, receives, and maintains test instruments and supplies inventories.</li><li>Collaborates with IT and Accessibility Services to determine effective implementation of new testing and accessibility hardware and software. Works closely with the department’s leadership team when purchasing updated equipment and software which will streamline and enhance the services provided to students.</li></ul>​Customer Service<ul><li>Delivers excellent customer service and provides students, faculty, adjuncts, and staff with a secure, comfortable, and accessible environment. Keeps distractions to a minimum during testing appointments. Must be aware and able to conform to the proper etiquette for all individuals with a disability. Answers student, faculty, adjunct, and staff inquiries and makes referrals to other campus resources as appropriate.</li><li>Describes Instructional Services – Testing Services policies and procedures to students and instructors, providing relative training to campus stakeholders as appropriate. Collaborates internally and may facilitate appropriate training within the department as well as to business partners requiring Testing Services – Instructional Services training.</li></ul>Professional Development <ul><li>Attends Digital Education and Instructional Services staff meetings and scheduled training sessions. Stays current on National College Testing Association (NCTA) standards, vendor testing, virtual testing and accessibility related trends. Attends professional development trainings/workshops.</li><li>Maintains credentials &amp; any annual training/recertification necessary to administer any high-stakes certification examinations administered by Testing Services.</li></ul>​Culture of Respect <ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>*Regular, predictable, and punctual attendance is required.Other duties as required MINIMUM EDUCATION AND EXPERIENCE REQUIRED<ul><li>Bachelor’s Degree in a closely related field.</li><li>Three (3) years’ experience in college testing, academic or student affairs, or related services.</li><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li><li>*An appropriate combination of education, training, coursework and experience may qualify a candidate.</li></ul>Compensation: $25.58CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Part timeUnion (If Applicable):Scheduled Hours:20Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Coordinator

Compensation Type: SalariedCompensation: $51,701.00Job SummaryThe Program Coordinator, Student Conduct provides support for departmental efforts involving academic and behavioral accountability standards. This position serves as a hearing officer and as backup to the Behavioral Intervention and Threat Assessment teams. The Program Coordinator is responsible for outreach efforts to train and educate internal and external partners on the Code of Student Conduct.ESSENTIAL JOB FUNCTIONSProgram Coordination<ul><li>Coordinates, administers, and manages day-to-day operations and activities for the Student Conduct department.</li><li>Assesses program operational needs and resources, and initiates processes to direct program or function toward achievement of its objectives.</li><li>Utilizes program quality metrics and measures expected outcomes (i.e., required completion dates, budget limits, and quality standards).</li><li>Complies with the program budget.</li><li>Completes program reports to determine goal attainment.</li><li>Identifies program issues, addresses those within the scope of the role, and escalates those needing additional support.</li><li>Serves as the functional lead for academic integrity programming</li></ul>Administrative<ul><li>Ensures compliance with federal and state regulations as well as institutional policies and procedures. Identifies best practices from peer institutions.</li><li>Maintains records and documentation and prepares reports reflecting program progress, status, and related information.</li><li>Maintains confidential and sensitive information.</li><li>Co-leads assessment efforts with the Director and provides faculty and business partners with updates on trends and best practices</li></ul>Building Partnerships <ul><li>Assesses internal and external networks to determine the need for educational and informational sessions and presents, as needed.</li><li>Assists in fostering relationships with community partners to enhance student enrollment development and support.</li><li>Serves as the liaison with Student Travel process concerning behavioral expectations.</li><li>Acts as the primary point of contact for communications with College Credit Plus (CCP) and K-12 Partnerships.</li></ul>Culture of Respect <ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul><ul><li>Other duties as required </li><li>Attend departmental meetings and training sessions. </li><li>Participate in college sanctioned committees and working groups.</li></ul>MINIMUM EDUCATION AND EXPERIENCE REQUIRED<ul><li><h4>Bachelor’s Degree in a related field.</h4></li><li><h4>Two (2) years of experience in Higher Education.</h4></li><li><h4>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</h4></li></ul>*An appropriate combination of education, training, coursework, and experience may qualify a candidate.CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Program Coordinator - Student Conduct

Compensation Type: SalariedCompensation: $51,701.00Job SummaryThe Territory Coordinator is an experienced recruiter who is a persuasive communicator and relationship builder with a passion for the great outcomes that can result from a Columbus State education. Leveraging K-12 contacts and relationships, this role coordinates K-12 territory recruitment within the Central Ohio region. This role is responsible for territory coordination, territory recruitment, and one-on-one student recruitment efforts. This position requires someone who can build rapport quickly and maintain relationships with potential students, K-12 administrators, internal partners, and other key stakeholders. The incumbent will excel at communicating to a diverse audience in a variety of settings and possesses strong presentation skills with a knack for building robust relationships.ESSENTIAL JOB FUNCTIONSRecruitment <ul><li>Represents and promotes the College and recruits prospective students for Columbus State programs.</li><li>Arranges and conducts targeted recruitment activities, seeks to grow a pool of prospective students and, through a combination of mass communication and individual relationship building, nurtures prospects through to admission and enrollment.</li><li>Establishes expertise in the characteristics, goals, media consumption habits, and locations of prospective students and leverages this expertise to attract quality students.</li><li>Maintains regular contact with future students and performs follow-up communication to ensure they are progressing through the application/enrollment process.</li><li>Collaborates with and executes referrals to department faculty and staff, admissions office team members, and other college departments/personnel to facilitate enrollment.</li><li>Assists with on-campus visits, one-on-one student appointments, student emails, providing campus tours, special event programming, and other internal and external recruitment activities.</li></ul>Territory Coordination &amp; Engagement <ul><li>Generate a network of contacts within the K-12 community comprised of principles, counselors, teachers, and community leaders to assist in yielding enrollment.</li><li>Establishes internal relationships with partners throughout the College to identify recruitment opportunities and coordinate territory outreach to yield prospective students.</li><li>Remains knowledgeable on local, state and national workforce trends, and the College’s offer (credit and non-credit) to effectively present educational program options and transfer opportunities to assigned K-12 territories to grow enrollment.</li><li>Works with academic department faculty and staff to facilitate a deep understanding of the College’s programs and associated academic, co- curricular, and career- development opportunities</li></ul>Administration<ul><li>Tracks territory recruitment and engagement activities, evaluates their effectiveness and recommends outreach changes and improvements.</li><li>Keeps accurate records, completes and maintains all required documentation, including input of contacts, as well as outreach activity statistics and reports.</li><li>Audits and tracks competitor activity in order to articulate the College’s unique offer and the advantages realized by recent graduates of the College.</li><li>Provides recommendations/briefings to inform marketing efforts designed to differentiate College programs.</li></ul>Culture of Respect <ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>MINIMUM EDUCATION AND EXPERIENCE REQUIRED <ul><li>Bachelor’s Degree in Business, Marketing, Public Relations, Communications, Higher Education Administration, or a closely related field.</li><li>Five (5) years of tangible success in outside Sales, Admissions recruitment, Marketing, Promotional Environment.</li><li>Three (3) years of documented success in a territory management/coordination function.</li><li>Demonstrable familiarity and established industry contacts within the K12/high school environment. *An appropriate combination of education, training, coursework and experience may qualify a candidate. </li></ul>Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Territory Coordinator/Recruiter

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Services Representative - Cleveland East

Financial Services Representative - Fairlawn, OH

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Representative - Fairlawn, OH

Financial Representative - Toledo, OH

This is a remote role; however, we only operate in the following states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, MI, MA, MN, MO, NJ, NY, NC, OH, PA, SC, TX, VA, and WI.JOB SUMMARYPartner with senior benefits consultants in evaluating, designing, and implementing benefits solutions for health care and not-for-profit clients across executive, physician, and employee workforces. Serve as the lead benefits consultant for less complex client projects. Help to establish successful client relationships with a laser-focus on providing exceptionally responsive and high-quality client experiences.&nbsp;PRIMARY ACCOUNTABILITIES&nbsp;<ul><li>Responsible for overseeing all analytical aspects of benefits engagements across executive, physician, and employee workforces, working with junior staff to create high-quality client deliverables and ensuring adherence to budgets and timelines.</li><li>Collaborate with senior benefits consultants in the development, communication, and deployment of benefits-related solutions, and with other client team members in the development of integrated deliverables.</li><li>Use benefits subject matter expertise and understanding of practice solutions to identify opportunities to provide additional value to clients.</li><li>Prepare and monitor the success of project plans, effectively keeping client team members apprised of project status and introducing appropriate interventions or activities to keep the timeline, quality, and deliverables on track.</li><li>Participate in client meetings as requested and anticipate client needs and questions.</li><li>Support the development of junior team members and ensure appropriate resource utilization, including prioritizing work and demonstrating effective delegation. Proactively share knowledge, use of tools, processes and methodologies established by the firm and those specific to practice areas to effectively guide more junior associates in complex research, data collection and analytics.</li><li>Develop and implement tools, work product templates, processes and methodologies that will improve productivity and quality.</li><li>Support Benefits Practice initiatives, including research and innovation.&nbsp;</li></ul>KNOWLEDGE, SKILLS &amp; ABILITIES&nbsp;Minimum Required Qualifications<ul><li>Bachelor’s degree in a business-related field, ideally with an emphasis in finance, economics, statistics, mathematics, accounting or health care administration</li><li>10 years of progressively responsible consulting/business-related experience required involving data analysis, financial modeling, benefits program design and/or benefits administration</li><li>Solid technical knowledge and experience working with Excel, Word and PowerPoint</li><li>Role model problem solving and critical thinking skills, including the ability to:</li><li>Direct analysis of complex data sets, resolve complex data issues with limited guidance and interpret complex information with minimal direction to understand impact on client solution(s)</li><li>Visualize and articulate a higher level of complex problems and concepts, recognize patterns in complex sets of data, and develop practical models</li><li>Develop conclusions from analyses; develop solutions to client issues/challenges, with guidance</li><li>Anticipate challenges, identify alternate solutions, and address obstacles impeding project/team progress</li><li>Experience with the relevant laws and regulations that impact our health care clients</li><li>Excellent interpersonal, coaching, writing, verbal and presentation skills are required, including the ability to:&nbsp;</li><li>Foster an open and effective channel of communication with clients and across teams and provide constructive feedback that helps junior associates develop skills and experiences</li><li>Make clear and convincing oral presentations that demonstrate the understanding of the audience and the subject matter</li><li>Successfully tailor communications to the audience, as appropriate</li><li>Effectively present facts, analysis, and conclusions/solutions in a way that demonstrates command of content, factoring in perspectives and interests of the audience</li><li>Write concise project communications, documents, and presentations with appropriate level of technical detail and complexity</li><li>Excellent project management, organizational skills, and ability to manage and execute tasks in a high-pressure, fast-paced, and priority-changing environment</li><li>Strong attention to detail</li><li>Exhibit high levels of enthusiasm and passion for serving our clients and appreciate their mission-based work</li><li>A self-starter with demonstrated ability to successfully assist with complex project deliverables in a very driven and changing organization</li><li>Able to work effectively with ambiguity</li><li>Flexible, adaptable, and able to work under tight deadlines or changing needs</li><li>Have exceptional collaboration skills and behaviors</li><li>Able to lead a group and exhibit successful and positive role model behaviors</li><li>Intellectually curious and able to proactively demonstrate a passion for continuous learning, and a desire for diversity in thought, experience and ideas</li><li>Communicate openly with team members</li><li>Exceptional client service orientation</li></ul>Preferred Qualifications<ul><li>Master’s degree in business-related field</li><li>Certified Employee Benefit Specialist designation or equivalent&nbsp;</li></ul>SALARY, BENEFITS AND PERKS<ul><li>Competitive total compensation package</li><li>Medical and dental coverage at no premium cost for employees</li><li>401(k) and profit-sharing retirement plans</li><li>Flexible spending accounts</li><li>Generous paid time off (PTO)</li><li>Company-paid holidays</li><li>Gender-neutral parental leave</li><li>Bereavement and pet leave</li><li>Continuing education and professional accreditation sponsorship</li><li>Life and AD&amp;D insurance</li><li>Short- and long-term disability</li><li>Employee assistance program</li><li>Mental health support program</li><li>Additional perks&nbsp;</li></ul>Below is the base salary range offered for this position. Actual salaries may vary depending on factors including, but not limited to, academic achievements, skills and experience. The range listed is just one component of the compensation package offered to candidates.&nbsp;<ul><li>$112,100 - $168,100 annually &nbsp;</li></ul>SullivanCotter Holdings,Inc.&nbsp;is an Equal Employment Opportunity/Affirmative Action employer, andall qualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, age, national origin, protected veteranstatus, disability status, sexual orientation, gender identity or expression,marital status, genetic information, or any other characteristic protected bylaw or marital status.

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