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tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a Team Lead, Referral Management&nbsp;to join our growing team!The Team Lead acts as the subject matter expert for referral management employees within the team while coordinating home health care for all assigned referral requests received. TL acts as a liaison between the Supervisor and employees of the team. The TL maintains and ensures compliance of the team with applicable laws and regulations and the policies of tango. &nbsp;Office Location:** Remote **Responsibilities and Duties:&nbsp;<ul><li>Responsibilities of the Team Lead include, but are not limited to the following:&nbsp;</li><li>As the main point of contact for a team of coordinators, answer questions raised by the team to ensure proper processing of referrals in accordance with policies and desktop procedures.&nbsp;</li><li>Support employee quality and productivity training, as identified on audits or productivity reporting. </li><li>In conjunction with the Training team, train and mentor new associates within the team to ensure on-time requirements can be met without loss of efficiency.&nbsp; </li><li>Report promptly to team Supervisor when delays are identified. </li><li>Coordinate with the Supervisor and the Training team to assist with draft updates to process materials desk top procedures as changes in process are required. </li><li>Run team reports as requested. </li><li>Share with Supervisor employees that require frequent support for retraining opportunity. </li><li>May be assigned to fill in for Supervisor when required, to ensure appropriate scheduling of team members for day-to-day production coverage. </li><li>Manage referrals in production; all duties as outlined within the Coordinator, Qualification Job Description. </li></ul>Qualifications:<ul><li>Must be at least 18 years of age. </li><li>High School Diploma or GED </li><li>Has basic computer knowledge and experience including Microsoft Word, Excel &amp; typing skills. </li><li>Maintain composure in high pressure situations. </li><li>Home care/healthcare background is a plus but not required. </li><li>Is customer service oriented with excellent oral and written communication skills. </li><li>Is self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision. </li><li>Is detail oriented and displays good organizational skills. </li></ul>Proven Personal Attributes:<ul><li>Ability to multitask in a fast-paced work environment. </li><li>Ability to remain calm under pressure and manage stressful situations. </li><li>Provide excellent and professional customer service skills with a positive, patient, and friendly attitude. </li><li>Ability to maintain a high level of confidentiality and remain HIPAA compliant. </li><li>Ability to establish highly productive and detailed organizational skills/habits. </li><li>Ability to motivate others and project a positive attitude.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Team Lead, Referral Management

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a&nbsp;Rotation Coordinator to join our growing team!Position Description:The Rotation Coordinator is responsible for efficiently and effectively assigning referrals to various departments within the organization. The Rotation Coordinator maintains accurate records in compliance with applicable laws and regulations and the policies of tango.Office Location:** Remote **Responsibilities and Duties:Responsibilities of the Qualification Coordinator include, but are not limited to the following:<ul><li>Distribute and assign referrals to the appropriate Referral Management team members in a timely manner.</li><li>Collaborate with various teams within referral management to ensure smooth workflow and efficient patient care is achieved.</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>High School Diploma or GED, some college</li><li>Medical office experience as a Medical Assistant or in a Front Office related role required.</li><li>Prior customer service experience in a medical field preferred</li><li>Has extensive knowledge and experience including but not limited to: Microsoft Word, Microsoft Excel, Adobe PDF, and ability to navigate computer systems efficiently.</li><li>Typing speeds &gt;60 WPM with &gt;95% Accuracy.</li><li>Reading speeds &gt;250 WPM with &gt;90% Comprehension.</li><li>Must be flexible and willing to work weekends and Holidays.</li><li>Must have reliable internet or be willing to commute to the office.</li></ul>Proven Personal Attributes:<ul><li>Self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.</li><li>Detail oriented and displays good organizational skills.</li><li>Capable of following an issue through to its conclusion.</li><li>Able to convey a positive and professional image to customers and employees.</li><li>Possess exceptional time management skills in prioritizing tasks, meeting deadlines and maintaining a high level of productivity. </li><li>Able to remain calm under pressure and manage stressful situations.</li><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Coordinator, Rotation

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a Qualification Coordinator II to join our growing team!The Qualification Coordinator II is responsible for accurately processing all assigned referrals. The Qualification Coordinator II acts as a liaison to facilitate communication between referral sources, patients, and the health care agencies. The Qualification Coordinator II maintains accurate records in compliance with applicable laws and regulations and the policies of tango.Office Location:** Remote **Responsibilities and Duties:Responsibilities of the Qualification Coordinator II include, but are not limited to the following:<ul><li>Receive referrals and enter all applicable information regarding the patient referrals into referral management system including but not limited to: patient demographics, contact information, disciplines requested and all necessary medical information to affirm appropriate patient care</li><li>Ensure all attached documents are HIPAA compliant for each referral processed.</li><li>Identify and process expedited requests immediately and communicate the priority status to all appropriate internal teams.</li><li>Verify insurance eligibility for each patient through software automation, running insurance manually through payor websites when needed.</li><li>Contact appropriate parties (patient and/or referral source) of prior authorization decisions; including but not limited to approvals, requests for more information or not able to process due to insurance.</li><li>Call agencies to coordinate continuance of patient services.</li><li>Ensure service requests include all required documentation and that services approved are appropriate based on documentation provided.</li><li>Contact patients and referral sources to obtain any additional information needed and inform of referral processing outcomes</li><li>Identify and escalate referrals for medical review to the clinical team and follow through on the resolution of each referral.</li><li>Upon approval of referrals, apply the appropriate visits/disciplines to the patient referral per the patient’s demographic area.</li><li>Accurately staff referrals with contracted Home Health Agencies.</li><li>Properly document patient records with the use of notes within the Tempo system and maintain required logs.</li><li>Accurately follow up on patient referrals as needed.</li><li>Adhere to all company policies and procedures</li><li>Adhere to performance expectations</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>High School Diploma or GED, some college</li><li>Medical Assistant or Certified Nursing Assistant with at least 2 years of experience working in a Medical Facility</li><li>Home care/healthcare background is a plus but not required.</li><li>Has extensive knowledge and experience including but not limited to: Microsoft Word, Microsoft Excel, Adobe PDF, and ability to navigate computer systems efficiently.</li><li>Typing speeds &gt;60 WPM with &gt;95% Accuracy.</li><li>Reading speeds &gt;250 WPM with &gt;90% Comprehension.</li><li>Must be flexible and willing to work weekends and Holidays.</li><li>Detail oriented and displays good organizational skills.</li><li>Must be able to sit for long periods in front of computer.</li><li>Must have reliable internet service or willing to commute to the office if local.</li></ul>Proven Personal Attributes:<ul><li>Manage and prioritize multiple tasks effectively and efficiently while working home health referrals.</li><li>Able to apply critical thinking skills to review referrals and determine if they meet the medical necessity criteria.</li><li>Demonstrate empathy and compassion when communicating with patients regarding authorization decisions.</li><li>Proactive in identifying and resolving any issues or challenges that may arise during the referral management process.</li><li>Self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.</li><li>Capable of following an issue through to its conclusion.</li><li>Maintain a growth mindset on improving knowledge in referral management practices.</li><li>Able to remain calm under pressure and manage stressful situations.</li><li>Provide excellent and professional customer service skills with a positive, patient, and friendly attitude.</li><li>Able to establish highly productive and detailed organizational skills/habits.</li><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Coordinator, Qualification II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.Within the Global Fraud and Banking Risk organization, the Suspect Claims team is responsible for leading bogus fraud claim detection and rejection initiatives. In this role, you will work in a highly dynamic and exciting environment and will have the opportunity to shape strategies and policies for American Express Card and Non-Card products as it relates to bogus claims. You will be part of a high performing team and play an influential role working closely with partners in other Risk teams, Global Servicing Network, Legal/Compliance, and Technologies to create world-class strategies and capabilities.Responsibilities:The successful candidate will provide thought leadership for the bogus fraud transaction identification and rebill process, which leverages Amex’s unique closed loop and big data capabilities. You will also work closely with partners on fraud chargeback process to ensure the integration of the entire fraud loss mitigation flow. In this role, you will collaborate with the modeling team to build efficient strategies, reducing the losses due to bogus claims by identifying data signals to accurately distinguish bogus and fraud transactions. You will also partner closely with technology and operations team to ideate and create solutions, capabilities, and strategies.Minimum Qualifications:Qualifications - Internal<ul><li>·Ability to build strong relationships across all levels and across organizations.</li><li>·Strong ability to influence others and work effectively in a matrix environment.</li><li>·Extensive experience manipulating and extracting data from both very large and small datasets.</li><li>Ability to analyze and identify trends and patterns to draw meaningful conclusions to solve business problems.</li><li>Fluence with data processing languages and tools such as SQL, SAS, Hive.</li><li>Ability to marry quantitative and analytical methods and business skills to drive results.</li><li>Ability to manage multiple projects effectively. Proven track record of driving results with a strong sense of urgency.</li><li>Post Graduate Degree in Economics, Statistics, Computer science, Mathematics, Finance, Operations Research, Engineering, Science, or in related advanced quantitative fields is preferred.</li><li>3+ years’ experience in analytics is preferred.</li><li>Ability to work in a dynamic, fast changing environment, with a strong attention to detail, communicate effectively and work well in a cross-functional environment.</li><li>Experience with supervised and unsupervised learning techniques - KNN, GBM, Random Forest, Clustering etc. is preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Risk Management

<h3>Job Description:</h3><h3>Planning Consultant</h3>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your integrity and adoption of Fidelity’s client commitment standards, we know you will inspire client dedication with the goal of developing lifetime relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Financial services experience preferably in financial planning</li><li>Degree and/or other professional certifications such as CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Planning Consultant works alongside Financial Consultants and/or Wealth Planners in a financial planning capacity. Through your knowledge and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional planning opportunities in which you will partner with the adviser to develop further. This partnership will allow the team to further meet the needs of our clients. You will see your impact on the business and have rewarding interactions with clients every single day!<h3>The Skills You Bring</h3><ul><li>Thorough understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound telephone calls to further educate clients and find opportunities to add value to the relationship</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners, and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul><h3>Certifications:</h3><h3>Category:</h3>Relationship ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Planning Consultant - Chandler, AZ

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a Manager, Referral Management to join our growing team!As a key member of the Referral Management team, you will implement KPIs, mentor your supervisors, provide leadership development, and ensure SLAs and compliance metrics are met. Working closely with the Director of Referral Management and your supervisors, the Manager is responsible for onboarding new employees, coordinating with HR, liaising between HR and supervisors for HR issues, schedules and coverage, team building and employee recognition, monitoring of KPI’s, disciplinary actions, hiring and employment termination, and completion of root cause analysis.Office Location: * Remote *Responsibilities and Duties:Responsibilities of the Manager include, but are not limited to the following:Employee Management<ul><li>Address employee concerns and conflicts. Collaborate with HR as needed.</li><li>Manage professional development for employees.</li><li>Maintain department organization charts and employee directory.</li><li>Conduct performance and salary reviews in conjunction with Director, Referral Management.&nbsp;</li></ul><ul><li>Lead and manage assigned teams, providing guidance, mentorship, and support.</li><li>Collect, analyze, and measure employee quality and productivity data; review data for trends and gaps that may require additional employee support.</li><li>Perform monthly one-on-ones with each employee to deliver coaching and performance reviews.</li><li>Ensure appropriate scheduling of team members for day-to-day production coverage.</li><li>Working with QA and Training teams, support employee productivity and quality improvement; identify and support employee gaps.</li><li>Review daily productivity to ensure appropriate distribution of referrals, productivity concerns, and re-dissemination of referrals for timely completion.</li></ul>Collaboration and Communication:<ul><li>Collaborate with cross-functional teams to ensure quality-related requirements are understood and met.</li><li>Communicate quality-related metrics, trends, and issues to senior management.</li><li>Foster a positive and collaborative work environment to ensure effective teamwork and high morale within the teams.</li></ul>Process Improvement and Risk Management:<ul><li>Utilizes knowledge of healthcare regulations, such as HIPAA, CMS, FDA, or other applicable standards to process referrals within the seven day turnaround time frame.</li><li>Support identification of trends, participate in root cause analysis, and create corrective/preventive action plans to address identified issues.</li><li>Promote a culture of continuous improvement by driving quality initiatives and best practices across the organization.</li><li>Disseminate process changes live and redirect team as needed to achieve company goals.</li></ul>Qualifications:<ul><li>Must be at least 18 years of age</li><li>Home care / healthcare background is required</li><li>Bachelor’s Degree or equivalent work experience in management or&nbsp;</li><li>Must be able to travel to Phoenix office for onsite meetings throughout the year</li><li>Must be available for holiday and weekend coverage</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship

Healthcare Manager (Referral Management)

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards.&nbsp;About the roleReporting to the Director of Network Capability Delivery, the Sr. Manager, Digital Product Management will be responsible for delivering the Network capabilities to support the modernization of the Authorization platform driving our transaction processing. The Sr. Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, Product development, compliance, architects and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.&nbsp; You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:<ul><li>Define product vision, strategy &amp; roadmap understanding end user needs</li><li>Continuously engage with partners and stakeholders to review growth&nbsp;opportunities for the product</li><li>Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Coach and mentor Product Owners in the team</li><li>Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility</li><li>Managing the product life cycle from strategic planning to tactical execution closely partnering with business and engineering teams</li><li>Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections</li><li>Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs.</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Craft high quality user stories with robust acceptance criteria</li><li>Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos</li><li>Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering or related field</li><li>MBA or Master’s degree in Computer Science, Computer Engineering or &nbsp;related field preferred</li><li>7+ years’ experience as a product owner or manager within a digital product development team</li><li>Consultancy/Strategy experience a plus</li><li>Network Authorization background preferred</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)</li><li>Excellent written and verbal communication skills</li><li>Highly organized with a can-do attitude</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated teamwork and excellent collaboration skills</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence</li><li>Experience with Agile methodologies including Scrum, Kanban and SAFe</li><li>Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity</li><li>Proficiency in creating presentations</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards.&nbsp;About the roleReporting to the Director of Network Capability Delivery, the Manager, Digital Product Management will be responsible for delivering the Network capabilities to support the modernization of the Authorization platform driving our transaction processing. The Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, Product development, compliance, architects and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.&nbsp; You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:<ul><li>Define product vision, strategy &amp; roadmap understanding end user needs</li><li>Continuously engage with partners and stakeholders to review growth&nbsp;opportunities for the product</li><li>Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility</li><li>Managing the product life cycle from strategic planning to tactical execution closely partnering with business and engineering teams</li><li>Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections</li><li>Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs.</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Craft high quality user stories with robust acceptance criteriaTake a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos</li><li>Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends</li></ul>Qualifications:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering or related field</li><li>MBA or Master’s degree in Computer Science, Computer Engineering or &nbsp;related field preferred</li><li>5+ years’ experience as a product owner or manager within a digital product development team</li><li>Consultancy/Strategy experience a plus</li><li>Network Authorization background preferred</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)</li><li>Excellent written and verbal communication skills</li><li>Highly organized with a can-do attitude</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated teamwork and excellent collaboration skills</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence</li><li>Experience with Agile methodologies including Scrum, Kanban and SAFe</li><li>Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity</li><li>Proficiency in creating presentations</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.This role is part of the Pricing Infrastructure &amp; Business Operation team which enables pricing agility, compliance, and operational excellence through platform management, governance and a dedicated Center of Excellence team.Job Responsibilities:<ul><li>Manage projects with ability to develop plans and timelines, analyze data, manage stakeholders, escalate and clear roadblocks, track and execute workstreams.</li><li>Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.</li><li>Providing support for internal and external audit reviews.</li><li>Coordinate Issue/Event framework processes, including reviewing gaps, initiating issues/events, gathering milestone support, monitoring progress, and preparing reports."</li><li>Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in project management, process improvement, and/or root cause analysis.</li><li>Experience working with internal and external auditors</li><li>Self-starter with strong project/program management experience driving complex, large-scale, cross-functional initiatives.</li><li>Proven ability in leading projects from analysis through implementation.</li><li>High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook</li><li>Ability to analyze complex processes, identify inefficiencies and propose effective solutions.</li><li>Business process management, root cause analysis and improvement focus</li><li>Outstanding communication skills, both oral and written</li><li>Proven executive level presence and ability to influence at all levels.</li><li>Detail oriented individual and creative problem solver willing to challenge traditional ways of doing things and propose solutions.</li><li>Strategic thinker with transformative mindset</li><li>Demonstrated ability to balance multiple requests and prioritize accordingly.</li><li>Experience working with offshore teams is helpful.</li><li>Bachelor’s degree is required.</li><li>Merchant experience is a plus</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager, Risk Management

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a Compliance Coordinator &nbsp;to join our growing team and serve as a departmental support person for Compliance and PI/QM Functions. Responsibilities:&nbsp;<ul><li>Assists in the monitoring of business and operations activities for compliance with internal audit process and external health plan and regulatory rules and regulations. </li><li>Upload monthly, quarterly, and annual reports to secure sites while maintaining high accuracy, timeliness, and security of the data. </li><li>Perform detailed examinations of audit documentation.&nbsp; </li><li>Ability to communicate, interact, and work well with others. </li><li>Coordinate deliverables for internal/external audits, CAP’s, Compliance, and PI/QM projects. </li><li>Coordinate annual policy reviews, makes policy revisions as directed, keep policies organized, revised, and updated in compliance with regulatory and specific contract requirements. </li><li>Does research, updates and assists in tracking of licenses specific to State guidelines and includes clinician licenses. </li><li>Regulations are added, removed, and changed, as such Compliance Specialist must assist and stay up to date with any regulatory action relevant to healthcare. </li><li>Compiles data and can put in pivot table within Excel, etc.</li><li>Works well under deadlines and can meet required timeframes.&nbsp;</li></ul>Qualifications:<ul><li>Healthcare industry experience and knowledge of medical terminology \</li><li>Knowledge of health plan regulatory reports such as ODAG, NCQA /URAC, ICD 10 coding, medical terminology, and EMR Systems is helpful. </li><li>Previous internal audit experience preferred. </li><li>Proficiency in Microsoft Office Applications including Excel, PowerPoint, Adobe, and Word. </li><li>Must be ethical and trustworthy. </li><li>Excellent writing skills. </li><li>Knowledge of HIPAA regulations and guidelines. </li><li>Must be organized, detail oriented, and can multitask. </li><li>Project management skills preferred. </li><li>Excellent verbal and written communication skills. </li><li>Critical thinking and problem-solving skills. </li><li>Must be able to work in a team environment and independently.&nbsp;</li></ul>Education:&nbsp;<ul><li>High school diploma or GED equivalent.&nbsp;</li></ul>Experience:&nbsp; <ul><li>Two (2) years administrative experience in health plan, medical facility, or related field. </li><li>Two (2) years of experience in Customer Service, Billing/Claims, Project Management, or related environment preferred.&nbsp;</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

16 Project Management / Professional Services Jobs in Mesa, AZ, USA