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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.This Director position is part of the Regulatory Exam Lifecycle Management (RELM or ‘the Team’) in Global Risk and Compliance (‘GRC’), and reports to the VP/Head of RELM. RELM supports the end-to-end lifecycle of regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express.&nbsp;Within RELM, the Regulatory Risk Management (RRM) team centrally manages RELM’s reporting to management committees and senior leadership and leads the annual regulatory exam Risk Performance Ratings process. RRM is responsible for ensuring exams and issues are accurately and timely updated in the system of record and maintaining ownership of RELM’s reporting platform to support effective reporting to stakeholders.&nbsp; Lastly, RRM manages RELM’s risk management-related efforts and ad hoc initiatives.&nbsp; The RRM Director will partner closely with the Director of Regulatory Professional Practices.&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;Key responsibilities will include: <ul><li>Maintaining reporting and governance standards and developing management and committee-level status reporting of exam and regulatory issues</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leading the regulatory pillar of the Risk Performance Program, including quarterly reporting·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Developing and maintaining regulatory readiness and exam-readiness training material and standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Developing and maintaining RELM’s policies and procedures, including AEMP 69·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establishing and tracking RELM goals and priorities ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing data and overseeing RELM’s work products for quality, accuracy and completeness ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining relationships with key business partners including Operational Risk Management, US Regulatory Relations, General Counsel’s Organization, Enterprise Program Management, Control Management, Enterprise Risk Management, and the Internal Audit Group·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving RELM’s risk management activities including Process Risk Self-Assessment (PRSA), Business Continuity Plan (BCP), Records Management and serving as the Line of Business Compliance Officer (LOBCO) (as LOBCO performing regulatory compliance reviews of new regs/rules in partnership with GCO, as appropriate)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serving as the primary liaison for the issue management system and owner of the Archer Regulatory EngagementMinimum Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 5-7 years of operational experience in exam management, regulatory affairs, risk management, and/or ops risk/compliance is a strong preference.&nbsp; ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to set team direction and operate independently. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Highly collaborative, with ability to build relationships with internal stakeholders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Outstanding project management, organizational, and process/workflow skills. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong communication and presentation skills, with ability to deliver clear, concise messages tailored to the audience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated ability to be flexible when faced with changing priorities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree required, advanced degree a plus.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Director Regulatory Risk Management RELM

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview: Global Credit &amp; Model Risk Oversight, Transaction Monitoring &amp; GRC Capabilities (CMRC)&nbsp;provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of&nbsp;Timeliness,&nbsp;Quality&nbsp;and&nbsp;process&nbsp;efficiency. Responsibilities include:<ul><li>Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules.</li><li>Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery</li><li>Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios.</li><li>Partner with Tech teams in designing and building next generation data quality controls.</li><li>Drive automation initiatives within existing processes and fully optimize delivery effort and processing time</li><li>Effectively manage relationship with stakeholders across multiple geographies</li><li>Contribute into evaluating and/or developing right tools, common components, and capabilities</li><li>Follow industry best agile practices to deliver on key priorities</li><li>Implementation of defined rules on Lucy platform in order to identify the AML alerts.</li><li>Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders.</li></ul>Minimum Qualifications<ul><li>Academic Background: Bachelor’s degree with up to 2 year of relevant work experience</li><li>Strong Hive, SQL skills, knowledge of Big data and related technologies</li><li>Hands on experience on Hadoop &amp; Shell Scripting is a plus</li><li>Understanding of Data Architecture &amp; Data Engineering concepts</li><li>Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and project execution</li><li>Good to have skills - Python / Py-Spark</li><li>Excellent Analytical &amp; critical thinking with attention to detail</li><li>Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li></ul>Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda:<ul><li>Ability to apply thought leadership and come up with ideas</li><li>Take complete perspective into picture while designing solutions</li><li>Use market best practices to design solutions</li></ul>Bring Others with You:<ul><li>Collaborate with multiple stakeholders and other scrum team to deliver on promise</li><li>Learn from peers and leaders</li><li>Coach and help peers</li></ul>Do It the Right Way:<ul><li>Communicate Effectively</li><li>Be candid and clear in communications</li><li>Make Decisions Quickly &amp; Effectively</li><li>Live the company culture and values</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview: Global Credit &amp; Model Risk Oversight, Transaction Monitoring &amp; GRC Capabilities (CMRC)&nbsp;provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of&nbsp;Timeliness,&nbsp;Quality&nbsp;and&nbsp;process&nbsp;efficiency. Responsibilities include:<ul><li>Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules.</li><li>Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery</li><li>Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios.</li><li>Partner with Tech teams in designing and building next generation data quality controls.</li><li>Drive automation initiatives within existing processes and fully optimize delivery effort and processing time</li><li>Effectively manage relationship with stakeholders across multiple geographies</li><li>Contribute into evaluating and/or developing right tools, common components, and capabilities</li><li>Follow industry best agile practices to deliver on key priorities</li><li>Implementation of defined rules on Lucy platform in order to identify the AML alerts.</li><li>Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders.</li></ul>Minimum Qualifications<ul><li>Academic Background: Bachelor’s degree with up to 2 year of relevant work experience</li><li>Strong Hive, SQL skills, knowledge of Big data and related technologies</li><li>Hands on experience on Hadoop &amp; Shell Scripting is a plus</li><li>Understanding of Data Architecture &amp; Data Engineering concepts</li><li>Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and project execution</li><li>Good to have skills - Python / Py-Spark</li><li>Excellent Analytical &amp; critical thinking with attention to detail</li><li>Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li></ul>Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda:<ul><li>Ability to apply thought leadership and come up with ideas</li><li>Take complete perspective into picture while designing solutions</li><li>Use market best practices to design solutions</li></ul>Bring Others with You:<ul><li>Collaborate with multiple stakeholders and other scrum team to deliver on promise</li><li>Learn from peers and leaders</li><li>Coach and help peers</li></ul>Do It the Right Way:<ul><li>Communicate Effectively</li><li>Be candid and clear in communications</li><li>Make Decisions Quickly &amp; Effectively</li><li>Live the company culture and values</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview: Global Credit &amp; Model Risk Oversight, Transaction Monitoring &amp; GRC Capabilities (CMRC)&nbsp;provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of&nbsp;Timeliness,&nbsp;Quality&nbsp;and&nbsp;process&nbsp;efficiency. Responsibilities include:<ul><li>Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules.</li><li>Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery</li><li>Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios.</li><li>Partner with Tech teams in designing and building next generation data quality controls.</li><li>Drive automation initiatives within existing processes and fully optimize delivery effort and processing time</li><li>Effectively manage relationship with stakeholders across multiple geographies</li><li>Contribute into evaluating and/or developing right tools, common components, and capabilities</li><li>Follow industry best agile practices to deliver on key priorities</li><li>Implementation of defined rules on Lucy platform in order to identify the AML alerts.</li><li>Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders.</li></ul>Minimum Qualifications<ul><li>Academic Background: Bachelor’s degree with up to 2 year of relevant work experience</li><li>Strong Hive, SQL skills, knowledge of Big data and related technologies</li><li>Hands on experience on Hadoop &amp; Shell Scripting is a plus</li><li>Understanding of Data Architecture &amp; Data Engineering concepts</li><li>Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and project execution</li><li>Good to have skills - Python / Py-Spark</li><li>Excellent Analytical &amp; critical thinking with attention to detail</li><li>Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li></ul>Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda:<ul><li>Ability to apply thought leadership and come up with ideas</li><li>Take complete perspective into picture while designing solutions</li><li>Use market best practices to design solutions</li></ul>Bring Others with You:<ul><li>Collaborate with multiple stakeholders and other scrum team to deliver on promise</li><li>Learn from peers and leaders</li><li>Coach and help peers</li></ul>Do It the Right Way:<ul><li>Communicate Effectively</li><li>Be candid and clear in communications</li><li>Make Decisions Quickly &amp; Effectively</li><li>Live the company culture and values</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Associate -Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquiring Solutions&nbsp;As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.&nbsp;About the Role&nbsp;This newly created role of&nbsp;PMOAssociate&nbsp;/Analyst, Enterprise Payments Program Management is an exciting opportunity to drive a large scale, enterprise-wide program to redesign our payment execution operating model and accelerate the development of our enterprise payment services. The incumbent will be an integral member of the Enterprise Payments program office, helping to drive the day-to-day management, tracking, and reporting of the program, as well as the overall success of the Enterprise Payments Center of Excellence (COE). They will report into the Director, Enterprise Payments Program Management.&nbsp;Key Responsibilities&nbsp;<ul><li>Support the program manager in the delivery of projects within Enterprise Payments Program that supports delivery of wider&nbsp;multi-rail&nbsp;- Business Solutions and Go to Market strategy.&nbsp;</li><li>Support the project and program manager in the preparation of materials andarrange workstream update meetings.</li><li>Communicate program progress, updates, risks, escalations, and outcomes to program leadership. Drive communication across the various stakeholder teams to ensure integrity of the end-to-end solution.&nbsp;&nbsp;</li><li>Identify challenges and proactively seek to resolve or escalate risk and issues in a timely and well-articulated manner to the projects by engaging relevant stakeholders and PMs</li><li>Produce accurate and insightful project update materials and artifacts, tailoring to various forums and committees.</li><li>Liaise with Project Leads and Stakeholders to understand/cascade guidance and requirements, ensuring adherence to PMO standards</li><li>Manage and maintain Project Plan standards.</li><li>Provide regular quality checks of Milestones, Deliverables, Tasks within Project Plans.</li><li>Review Change Request Forms and confirm required sign-offs.</li><li>Leverage Project Tracking tools and provide update/reports on an ad-hoc basis.</li><li>Lead in the collating and obtaining sign off for status reports for Large programs (10+ projects).</li><li>Provide ad hoc data analysis.</li><li>Work in collaboration with a global team on day-to-day tasks and strategic initiatives.&nbsp;</li></ul>Requirements/Qualifications&nbsp;<ul><li>Project management or PMO in large change programs within financial services.</li><li>Excellent Microsoft Excel &amp; PowerPoint skills.</li><li>Exceptional attention to detail and highly organized</li><li>Experience managing successful small business and technology change projects in Payments within Financial Services. (2 Years + experience)</li><li>Experience of planning and controlling project/PMO delivery</li><li>Strong stakeholder management - Ability to build working relationships with key business stakeholders and business SMEs.</li><li>Lead the governance structure that drives clear ownership, decision making, and risk management.</li><li>Lead updates of the program/projects you own across multiple stakeholders within the business.</li><li>Work with cross-functional teams to ensure seamless integration of product development with other workstreams, including payments operations, legal, and marketing.</li><li>Proven ability to build,&nbsp;maintain, and leverage strong relationships with internal and external stakeholders, including industry partners and regulators.</li><li>A strong understanding of user experience and design principles to ensure the product meets market needs.</li><li>A&nbsp;bachelor’s degree in Business, Marketing, Engineering, or related field.</li><li>Proven experience in Program or Project Management&nbsp;</li><li>2 years+ working with Financial Services, ideally within in Fintech, Payment’s processor, or Credit Card environment as a Programme or Project Manager, or similar role&nbsp;&nbsp;&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Associate, Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Authorization Modernization Program (AMP) is a high priority strategic initiative aimed at uplifting the authorization platform (CAS), which performs critical tasks to support business processes across multiple touch points in the customer lifecycle, for e.g. deciding approval or decline of a transaction based on a business logic, applying payment information, computing key data elements (exposure, delinquency, risk scores, etc.), triggering risk strategies and cascading credit risk related information to other critical systems like RAVEN (for customer communication), WCC (for credit servicing), MYCA (customer self service), etc.The position of Analyst, US Commercial AMP Servicing is within the Commercial Customer and Limit Management team, part of the Commercial Credit Risk organization. The position will report into the Manager, US AMP Servicing and will work closely with business partners across the organization (GSG, Compliance, GCO, Capabilities, CFR peers and leaders). The successful candidate will be responsible for designing POA processes across credit digital and case management functions globally, and closely collaborating with various GSG teams to apply process synergies. This role will also provide the incumbent ample opportunities to lead and influence partners within and outside CFR. The key responsibilities are:&nbsp;<ul><li>Lead transformation of the next gen authorization / customer management capability by defining requirements for key functions of credit concern identification and subsequent servicing (trigger, communication, treatment) globally (including Global Consumer and Small Business Services). </li><li>Collaborate with SMEs from these functional areas to understand end to end process and leverage understanding to drive scope alignment, discovery, design and subsequent implementation. </li><li>Conceptualize and deliver robust and scalable capability, and support functions within it, by leveraging platform uplift synergies across CFR and GSG.&nbsp;</li><li>Deepen understanding of relevant functions and data elements to map out requirements for relevant customer journeys. </li><li>Use analytics to identify key areas to simplify or prioritize for uplift. </li><li>Influence various stakeholders to seek alignment on various decision points</li></ul>Qualifications:<ul><li>Interest in commercial credit risk </li><li>Experience in analyzing structured/unstructured data using SQL or Python </li><li>Internal Description Proficiency with Microsoft Office, especially MS Excel and PowerPoint</li><li>Attention to detail and comfortable working with large data sets </li><li>Capability of translating data-driven insights into actionable results </li><li>Ability to drive change, influence without authority and deliver results </li><li>Desire to build business cases and manage projects </li><li>Logical, consultative, and adaptive to change</li><li>Strategic thinking, ability to work independently and prioritize tasks</li><li>Positive energy, collaboration and excellent communication skills are a must</li><li>Undergraduate degree required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview: Global Credit &amp; Model Risk Oversight, Transaction Monitoring &amp; GRC Capabilities (CMRC)&nbsp;provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of&nbsp;Timeliness,&nbsp;Quality&nbsp;and&nbsp;process&nbsp;efficiency.Responsibilities include:<ul><li>Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules.</li><li>Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery</li><li>Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios.</li><li>Partner with Tech teams in designing and building next generation data quality controls.</li><li>Drive automation initiatives within existing processes and fully optimize delivery effort and processing time</li><li>Effectively manage relationship with stakeholders across multiple geographies</li><li>Contribute into evaluating and/or developing right tools, common components, and capabilities</li><li>Follow industry best agile practices to deliver on key priorities</li><li>Implementation of defined rules on Lucy platform in order to identify the AML alerts.</li><li>Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Academic Background: Bachelor’s degree with up to 2 year of relevant work experience</li><li>Strong Hive, SQL skills, knowledge of Big data and related technologies</li><li>Hands on experience on Hadoop &amp; Shell Scripting is a plus</li><li>Understanding of Data Architecture &amp; Data Engineering concepts</li><li>Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and project execution</li><li>Good to have skills - Python / Py-Spark</li><li>Excellent Analytical &amp; critical thinking with attention to detail</li><li>Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li></ul>Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda:<ul><li>Ability to apply thought leadership and come up with ideas</li><li>Take complete perspective into picture while designing solutions</li><li>Use market best practices to design solutions&nbsp;</li></ul>Bring Others with You:<ul><li>Collaborate with multiple stakeholders and other scrum team to deliver on promise</li><li>Learn from peers and leaders</li><li>Coach and help peers&nbsp;</li></ul>Do It the Right Way:<ul><li>Communicate Effectively</li><li>Be candid and clear in communications</li><li>Make Decisions Quickly &amp; Effectively</li><li>Live the company culture and values</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

POSITION: Project Director, Digital Innovation and Strategic Initiatives&nbsp;REPORTS TO: &nbsp;&nbsp;President &amp; EVP, Chief Operating and Financial OfficerDIRECT REPORTS:&nbsp; NoneLOCATION: New York, NYFLSA STATUS: ExemptWEBSITE: <a href="http://www.thenytrust.org" target="_blank">www.thenytrust.org</a>START DATE: &nbsp;Fall 2025ABOUT USThe New York Community Trust is New York’s largest community foundation, serving New York City, Long Island, and Westchester. For more than 100 years, The Trust has brought together the local knowledge and diverse expertise of its team and nonprofit and philanthropic partners to support thriving and equitable communities and help donors champion the causes they love. The Trust makes approximately $200 million in grants each year from its charitable funds set up by individuals, families, foundations, and corporations.&nbsp;The Trust is a regional philanthropic leader. It established the first donor-advised fund in 1931 and works at the forefront of critical causes, including education, health care, racial and gender equity, immigrant services, affordable housing, and LGBTQ+ rights. The Trust has also played a vital role in our region’s response to crises such as the AIDS epidemic, September 11th, and COVID-19.&nbsp;POSITION DESCRIPTIONThe Project Director, Digital Innovation and Strategic Initiatives, a new permanent position at The Trust, will play a critical role in facilitating project management processes and cross-functional collaboration to drive the successful deployment of key elements of The Trust’s recently adopted strategic plan:Primary Focus: Digital Transformation &amp; Innovation (85% focus during the first three years; percentage to decrease after year four)The Project Director will lead The Trust’s three- to five-year digital transformation initiative, transitioning from a legacy Enterprise Resource Planning (“ERP”) system to a modern, integrated platform built on Salesforce and Sage Intacct. The goal of the transformation is to significantly enhance the user experience for Trust staff, grantees, and donors. This shift is central to The Trust’s strategic growth and modernization, requiring a solid understanding of enterprise systems, data architecture, and process optimization.This role requires strong technical expertise to guide the evaluation, customization, and implementation of digital solutions that streamline operations; balance a keen sense of human dynamics; and drive effective collaborative work processes. The Project Director will manage vendor and consultant relationships, oversee system integration, and ensure that digital tools are aligned with organizational needs and scalable for future growth. The Project Director will also serve as the chief promoter and facilitator of this digital transformation, which will require significant contributions from internal and external system experts, as well as a wide variety of stakeholders.A key responsibility will be to review and transform existing work processes by identifying system requirements, inefficiencies, designing improved workflows, and facilitating their adoption across departments. The Project Director will unite employees with varying levels of ERP and Customer Relationship Management (“CRM”) experience, fostering collaboration and ensuring consistent progress in the adoption of new systems. Reporting to the EVP, Chief Operating and Financial Officer, the Project Director will collaborate closely with the Senior Director of Administration and IT, the Controller and Assistant Treasurer, and key legacy ERP users to ensure a smooth and successful transition.Secondary Focus<ul><li>Strategic Initiatives (15% focus during the first three years; percentage to increase after year four): Supporting a range of collaborative efforts aligned with The Trust’s newly established strategic plan (e.g., Diversity, Equity, Inclusion, Belonging, and Accessibility). The Project Director will report to the President and work closely with the executive team and project owners of the strategic plan.&nbsp;</li><li>Workplace Transformation (starting in 2028): Lead a mission-aligned office relocation that reflects our identity and branding as a leading community foundation. &nbsp;Use workplace design strategies to focus on creating a modern, collaborative, and accessible space that serves as a hub for convening with employees, donors, grantees, and nonprofit partners. The Project Director will report to EVP, Chief Operating and Financial Officer, and collaborate with the Senior Director of Administration and IT, as well as senior leadership.</li></ul>Key ResponsibilitiesProject Management<ul><li>Ensure all initiatives adhere to the established structure, including clearly defined roles, responsibilities, and decision-making frameworks established by the President and EVP, Chief Operating and Financial Officer.&nbsp;</li><li>Utilize project management tools to develop and maintain comprehensive dashboards, project plans, timelines, budgets, performance metrics, and resource allocations across all workstreams for the President and executive team. Continuously update project plans to reflect evolving priorities and workflows, supporting periodic updates for the Distribution Committee and its subcommittees.</li><li>Analyze and synthesize diverse project documentation to define the scope and identify key data points. Review and edit documentation to ensure clarity, consistency, and alignment with internal branding requirements.</li><li>Provide updates on project progress to staff leads, senior leadership, executive team members, and the President as needed. Identify, assess, and mitigate project risks and propose recommendations and contingency plans to the President and EVP, Chief Operating and Financial Officer.</li><li>Schedule project meetings to foster transparent and ongoing communication and collaboration among cross-functional teams. Proactively follow up with team members to maintain momentum and address any challenges that may arise.</li><li>Develop meeting agendas, draft notes, and facilitate discussions on next steps and upcoming deliverables.</li><li>Establish adoption metrics to evaluate project effectiveness and inform strategic decision-making.</li></ul>Employee Engagement and Proactive Communication<ul><li>Develop project-related presentations and memorandums for leadership. Develop communication plans, training programs, and staff engagement initiatives to facilitate change and transition.</li><li>Build meaningful and authentic relationships with staff across departments, gain insight into their role and history at The Trust, current needs, and how existing initiatives intersect and impact their department operations.</li><li>Serve as a proactive and enthusiastic change leader, fostering open communication and continuous feedback during organizational transitions. Demonstrate optimism, adaptability, and a solution-oriented mindset to inspire teams and ensure project momentum, even when navigating challenges.</li><li>Foster strong staff engagement and alignment by proactively supporting clear communication and collaboration. Use sound judgment and discretion to constructively address any challenges, ensuring a positive and cohesive team environment.</li><li>Recognize and celebrate cross-functional team achievements to improve morale and engagement.</li></ul>Requirements<ul><li>Bachelor’s degree in Information Systems, Computer Science, Business Administration, Project Management, or a related field.</li><li>At least 10 years of work experience in project management or related roles, preferably in large-scale multi-year initiatives that require collaboration with cross-functional teams, including leading or supporting ERP system implementations.</li><li>Strong knowledge of ERP/CRM systems (e.g., Salesforce, Sage Intacct, or related), system integration, and digital platforms.</li><li>Proficiency in Project Management tools (e.g., Jira, Asana, Clickup, MS Project)&nbsp;</li><li>Certifications in ERP or Project Management (e.g., PMP, PgMP, Agile, Six Sigma) preferred.</li><li>Familiarity with philanthropic and nonprofit operations is a plus.</li></ul>Core Competencies<ul><li>Exceptional interpersonal and leadership skills to work with cross-functional teams and navigate complex team dynamics and processes with diplomacy and tact.</li><li>High level of emotional intelligence (EQ) with confidence, credibility, and poise in various settings, and active listening skills and empathy to understand different perspectives.</li><li>Effective conflict resolution skills to build team cohesion, minimize project delays, and strengthen stakeholder relationships—critical for delivering complex and technical projects on time and within scope.</li><li>Independently manage and oversee multiple concurrent projects and tasks with competing deadlines, often with limited supervision.</li><li>Self-motivated, resourceful, focused, and adaptable in a fast-paced, mission-driven work environment.</li></ul>COMPENSATIONThe starting salary range for this position is $165,000 to $190,000, based on experience and qualifications. This range is informed by market data for comparable roles in both the philanthropic and broader nonprofit sectors. The Trust is committed to internal equity and transparency in compensation, ensuring salaries reflect our values and the contributions of each employee.The position is on-site at our New York office, and we adhere to a hybrid work model (four days in the office and one remote, seasonal remote weeks, and flexible remote days during the year). The Trust offers excellent benefits, including a pension plan, an 8% employer contribution to a 403(b)-retirement plan, partially subsidized medical insurance coverage &amp; tiered medical plan offerings, generous paid time off, fully paid family bonding leave, and other benefits.HOW TO APPLYPlease apply through The Trust's HRIS platform, <a href="https://recruiting.paylocity.com/Recruiting/Jobs/Details/3455868" target="_blank">Paylocity</a>. Please upload your cover letter and resume as one PDF document.&nbsp;The Trust is an Equal Opportunity Employer and does not discriminate based on age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its recruitment and employment policies. In addition, The Trust will provide reasonable accommodations for qualified individuals with disabilities. We are committed to DEIBA initiatives and identifying qualified candidates to support The Trust's mission, vision, and values.&nbsp;In compliance with federal law, all individuals hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire. &nbsp;

The New York Community Trust

Project Director, Digital Innovation and Strategic Initiatives

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a Sr. Analyst - Data Governance and Mgmt, within Global Services (GS) Data Office, you are a key member in activating and stewarding Servicing data to be a more strategic enterprise asset. The GS Data office is part of the data governance/data management framework lead by Enterprise Data Office (EDO). You will partner with business, product, platform and technology subject matter experts (SMEs), and our Data Custodian team to mature our enterprise data management capabilities and execute the data governance strategy within the scope of the GS Data Office.You are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. Critical data governance initiatives include identifying critical data, maintaining data definitions, classifying data, supporting data sourcing/usage requests, monitoring data quality, and ensuring data incidents are remediated. You will partner across various business, product, platform and technology teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Your stakeholders will rely on you being an efficient collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Primary Responsibilities<ul><li>Manage and advance data governance principles, policies, and programs for stewardship, advocacy and custodianship of data.</li><li>Coordinate working groups with relevant GS Business, Product, Platform and Tech teams, and the Data Custodians</li><li>Identify critical data elements that map to attributes in key reports and/or to key processes within the business unit</li><li>Define and document Business Metadata, Risk Categorizations, Sensitivity Levels, Data Quality rules, Data Lineage for critical data. </li><li>Drive partnership with Product/Platform stakeholders, to ensure timely remediations for Data Quality issues, including root cause analysis, plan formulation, implementation tracking, testing and closure.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Partner with Data Offices within other Business Units to drive end-to-end risk management of data across the data life-cycle</li><li>Partner with legal, compliance, and control management to account for and uphold diverse privacy and compliance requirements across geographies. Ensure appropriate protections for data integrity, privacy, and regulatory compliance.</li></ul>Minimum Qualifications<ul><li>Involvement with data governance, data management, data analytics or any enterprise programs with data at its core</li><li>Minimum of 2 years experience working in a financial or insurance sector or similar&nbsp;</li><li>Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.</li><li>Excellent written and verbal communications skills with ability to communicate highly complex concepts and processes in simple terms that are clearly understood by Business, Product and Technology stakeholders at multiple levels</li><li>Bachelor’s degree in data analytics, information systems, computer science, engineering, or any other data-related field.</li><li>Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity.</li><li>Willingness to learn, introspect and improve.</li></ul>Preferred Qualifications<ul><li>2+ years of direct work experience in large scale/enterprise data projects.</li><li>1+ years of formal data governance and/or data management programs.</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification.</li><li>Prior Large Scale Finance Industry experience preferred.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and best practices.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools.</li><li>Master’s degree in analytics, information systems, computer science, engineering, or any other data-related field.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

76 Project Management / Professional Services Jobs in New York