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Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul> <li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li> <li>Get paid early. Get paid fast. </li> <li>401(k) with annual company match. </li> <li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. <ul> <li>Maintain customer files to ensure up to date information.</li> <li>Research and respond to customer inquiries.</li> <li>Manage customer requests for assistance, information, and issue resolution.</li> <li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li> <li>Maintain regular communication with decision makers within customer organizations.</li> <li>Train customers on various business issues and applications to maximize value.</li> <li>Respond to various customer requests and needs.</li> <li>Answer inquiries by phone, email, and internet response.</li> <li>Perform other duties as needed or assigned by supervisor.</li> <li>Other duties may be assigned. </li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS: <ul> <li>High School Diploma or GED. </li> <li>Up to 2 years of experience in a customer service role.</li> <li>Ability to type 45 wpm and perform 10-key by touch.</li> <li>Strong verbal and written communication skills, and organization and planning skills.</li> <li>Knowledge and experience with Microsoft office applications.</li> <li>Ability to prioritize pending tasks in a logical manner.</li> <li>Ability to learn quickly and retain information.</li></ul> WORKING CONDITIONS: <ul> <li>Office environment.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

McLane

Representative, Customer Service I

<h3>Job Description:</h3>Director, Dataset OnboardingThe Role: You will lead the dataset onboarding efforts for the Quantitative Research Platform (QRP) team within Fidelity’s Quantitative Research &amp; Investments (QRI) division. In this role, you will collaborate with technology partners to integrate financial and alternative datasets into QRP, ensuring they meet rigorous standards for quantitative research. You will work closely with researchers to design data consumption patterns and partner with Data Operations to maintain data quality.The Expertise and Skills You BringYou bring a strong background in managing and delivering complex data solutions for quantitative research within asset management. Your expertise spans onboarding and curating both vendor and enterprise datasets, ensuring they meet rigorous standards for performance, usability, and research accuracy. You have experience accelerating dataset onboarding processes while maintaining sustainability and quality, and you excel at collaborating with technology partners and researchers to design intuitive data consumption patterns. Your ability to coach teams, improve documentation, and maintain best practices in project management demonstrates your leadership and commitment to operational excellence. You are highly analytical, able to navigate complex data challenges, and communicate effectively with both technical and investment stakeholders.Your technical proficiency includes SQL and Python, combined with a deep understanding of quantitative datasets ranging from traditional financial data such as prices, returns, fundamentals, and corporate actions to alternative datasets like sustainability analytics, supply chain, and credit card data. You have hands-on experience with major financial data vendors (Bloomberg, S&amp;P, FactSet, Refinitiv, Morningstar, MSCI) and a strong grasp of point-in-time data modeling, historical reconciliation, and data governance practices. Your track record includes delivering large-scale data projects on time and at quality, with transparency and collaboration across multiple teams.Education and Experience Highlights • 7+ years of experience in asset management or hedge funds, focused on data analysis, delivery, and transformation across asset classes • Proven ability to lead engineering teams and coach others while contributing individually • Exposure to a wide array of financial and alternative datasets with deep knowledge of consumption patterns • Technical proficiency in SQL and Python • CFA charter holder or progress toward CFA designation is a strong plusNote: Fidelity is not providing immigration sponsorship for this position Team Quantitative Research &amp; Investments (QRI) is an investments and research division within Fidelity Asset Management. QRI is responsible for developing quantitative and hybrid quant/fundamental investment strategies and delivering high-quality, data-driven insights to support Fidelity’s investment professionals.Within QRI, the Quantitative Research Platform (QRP) team is an integral part of this mission because it ensures researchers have access to curated, high-quality datasets essential for quantitative research and portfolio management. QRP partners with technologists and researchers to onboard internal and vendor datasets, maintain rigorous data standards, and enable advanced research across systematic equity, fixed income, sustainable investing, and innovative strategies.The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

Fidelity Investments

Director, Dataset Onboarding

<h3>Job Description:</h3>The RoleDo you want to work for a fast paced, growing organization where people make the difference? Do you thrive on leading projects, operational efficiency and client service? Join us as a Sr. Business Analyst, Trust Operations, where you will work on a team supporting the Integrated Wealth Management clients.The Purpose of Your RoleThe Sr. Business Analyst’s primary role is to provide support of the critical initiatives outlined by the CE Trust Operations organization. Ability to perform a business analysis of the functions through diverse and complex projects, supporting multiple lines of business and products. Participates in tactical projects collaborating with internal business partners in Product, Operations, Implementation and Technology. Including external vendors and service providers that have an impact on both internal and external clients. Supports strategic projects as necessary.The Sr. Business Analyst will be responsible to provide analysis of the current processes and workflows to provide greater product applicability across multiple business units (IWMS, NF, and FFOS), with a focus to improve operational efficiencies within CE, specifically within the Trust Operations Group. The Sr. Business Analyst will participate in the design for new workflows in order to support the transition from the existing trust accounting system to the newly selected vendor. Required to track and report on issues related to the conversion of clients. In addition, the Sr Business Analyst will be required to become subject matter experts on the application, providing training to internal and external users.The Expertise We’re Looking For<ul><li>Bachelor’s Degree or equivalent experience preferred</li><li>5+ years of operations and/or service experience in the financial services industry</li><li>Knowledge of Trusts; specifically understanding of Principal and Income Accounting</li><li>Knowledge of Fidelity systems preferred</li><li>Strong familiarity with financial industry, with a good understanding of the Mutual Fund and Brokerage industry</li><li>Ability to lead projects and work independently with minimal direction</li></ul>The Skills You Bring<ul><li>Your knowledge of Bank/Trust Business</li><li>Your strong written, verbal and excellent interpersonal communication skills</li><li>Your ability to work in a fast-paced, team environment</li><li>Your ability with time management (multi-tasking) skills</li><li>Your ability to collaborate with internal business partners</li><li>Your ability to develop and monitor project plans, meet deliverables and manage escalations</li><li>Your creativity/forward-thinking</li><li>You have intermediate knowledge of Microsoft Office Applications</li></ul>The TeamThe Trust Operations team is primarily focused on supporting the integration between the FBSI Brokerage System and a Trust Accounting platform on behalf of our clients. Fidelity’s trust product offerings are complimentary offerings to attract and retain high net worth clients. The unique integration, and how both our internal and external clients use them, requires the Trust Operations team to interact with a variety of business partners in support of those products. Those partners include FCCS Product and Sales teams as well as Client Service and Implementation Support.How Your Work Impacts the OrganizationThe Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing &amp; Custody Solutions (FCCS), which includes banks and broker dealers in the clearing space and registered investment advisors (RIA), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space. CE provides clients with support of daily activities and overall business strategy to optimize their experience with Fidelity, in the areas of implementation support, technology services, deployment and client training, analysis and data processing, in addition to client management and service support.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Business AnalysisMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Sr. Business Analyst, Trust Operations - IWMS Client Experience

<h3>Job Description:</h3><h3>IT Senior Audit Manager </h3>The Role Are you looking for a position to grow your technology skills, expand your knowledge of financial services, and give you the opportunity to problem solve with some of the best minds in the financial services and technology industries? There is no better place to drive solutions for improving internal controls than to operate at the nexus of technology and business with Fidelity Corporate Audit! As an IT Audit Senior Manager, you will provide independent and objective audit and advisory services that help Fidelity manage risk, improve customer service, and enhance business performance. Our primary motivation is to drive positive change throughout the firm. The Expertise and Skills You Bring <ul><li>BA/BS/MS in Technology, Information Systems, Cybersecurity, or related field of study. </li></ul><ul><li>Professional audit or information security certifications preferred (CIA, CPA, CISA, CISSP, SANS GIAC, etc.). </li></ul><ul><li>Cloud computing (AWS or Azure) related associate-level certifications preferred. Security or Professional cloud certifications would be a plus. </li></ul><ul><li>7+ years of experience in performing and leading complex information technology audits, preferably financial services. </li></ul><ul><li>Knowledge of cloud security, containerization, API, DevOps, secure software development, application security, databases, and operating systems. Ability to independently perform hands-on controls testing across many of these areas. </li></ul><ul><li>Knowledge of authentication, authorization, and credential management. </li></ul><ul><li>Understanding of Artificial Intelligence, Machine Learning, Data Science and Robotic Process Automation is preferred.</li></ul><ul><li>Understanding of security monitoring activities that enable vulnerability, internal/external threat monitoring, incident management and threat intelligence activities. </li></ul><ul><li>Ability to work simultaneously on multiple tasks and lead team priorities and workload. </li></ul><ul><li>Strong technical problem solving and data analytical skills. Scripting and automation experience would be a plus. </li></ul><ul><li>Commitment to innovative, collaborative, and digital working style. </li></ul><ul><li>Strong presentation, written, and interpersonal communication skills. </li></ul><ul><li>Hands-on work style and ‘can do’ attitude with a strong desire to make things happen. </li></ul><ul><li>Curiosity and hunger to learn. </li></ul>The Team The IT Audit Senior Manager will be responsible for performing complex technology and/or business-integrated audits in support of Fidelity’s businesses. Key areas of focus include developing hypotheses around risk and controls, providing input to the development of the integrated audit plan, and collaborating with a successful team. Responsibilities include and are not limited to: <ul><li>Works with business and technology management to build an understanding of complex functions. </li></ul><ul><li>Workflows technology and end-to-end related processes, highlighting risks and controls embedded throughout the function. </li></ul><ul><li>Leverages audit automation tools in the evaluation of business operations and systems. </li></ul><ul><li>Performs and reviews audit test work including organizing and analyzing data, testing controls and documenting results. </li></ul><ul><li>Applies strategic and data analytics concepts, principles, and techniques to more efficiently and effectively identify control deficiencies. </li></ul><ul><li>Drafts audit reports that provide a clear description of issues identified, related implications to the business or enterprise as a whole and management action plans to resolve the issues. </li></ul><ul><li>Coaches and mentors Analysts and Senior Analysts on the team. </li></ul><ul><li>Builds deep working relationships with audit teams and clients. </li></ul>The base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Audit

IT Audit Senior Manager

<h3>Job Description:</h3>The RoleAs a Business Analyst Consultant within the Core Wealth Platform Product Area, you will support multiple squad initiatives aimed at growing our core business and scaling our technology. You are a digitally savvy strategic thinker with a passion for delivering amazing customer experiences and building latest technology solutions. You value pace over perfection, enjoy both big picture strategic thinking and hands-on work, and are a collaborative partner who values commitment to team and Owning the Outcome. The role will focus on the platform health and modernization efforts of the applications and systems supporting the Fidelity Insurance Agency. You will be working to build and deliver initiatives that support our client and associate experiences.The Expertise and Skills You Bring<ul><li>Bachelor’s degree with 5-8 years of experience</li><li>Familiarity with life insurance products, such as annuities, a plus</li><li>Strong execution background with the ability to multi-task and prioritize for efficiency and business need.</li><li>Ability to deal with ambiguity and uncertain, with technologies you may have never worked with previously and gather the data and information to get to the root of an issue to resolve.</li><li>Ability to assess end to end process and analyze opportunities for modernization and enhancement. </li><li>Ability to lead initiatives and take accountability for overall program success.</li><li>Effectively translate business needs into technical requirements for developers and designers. </li><li>The ability to break a Jira story down into small components, understand the underlying purpose and be able to test.</li><li>Ability to identify application and system issues, enhancements and requests by researching platform specifications, conferring with subject matter experts across the Enterprise.</li><li>Ability to think strategically about the end-to-end process and how platform updates may impact the Squad and the business.</li><li>Proficiency evaluating, and making updates to, procedures and processes with an eye towards operational efficiency.</li><li>Experience identifying and working with data to analyze, find opportunities, drive fact-based decision making, and measuring results.</li><li>Experience in managing large scale technical programs and projects with multiple streams of deliverables, resolving challenges, mitigating risks, and working through dependencies while collaborating with internal partners to ensure milestones are met. </li><li>Conducting business acceptance and validation testing and to leading the team through various stages of the release cycle. </li><li>Experience working with a full stack technical infrastructure with the ability to map dependencies and integrations. </li><li>Proficiency in business acceptance testing, validation exercises, and release management. </li><li>Outstanding analytical skills, with the ability to analyze current business and technical processes, triage issues, find opportunities for efficiency and enhance applications and tools based on insights, solutions, and requirements. </li><li>Consistent track record of strategic planning, defining, and writing requirements, testing/learning, iterating on, and delivering best in class technical solutions. </li></ul>The TeamYou will be a member of the Core Wealth Platform Product Area. Your primary focus will be supporting the scale and modernization efforts of the platform, platform health, growth, application and systems supporting the Fidelity Insurance Agency. In this role you will partner with a variety of key stakeholders including other squads withing the Platform Area, Wealth Digital Experience, FIA and Brokerage partners.Note: Fidelity will not provide immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Business Analyst Consultant

<h3>Job Description:</h3><h3>Financial Consultant</h3>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Consultant - Columbus, OH

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRAThe base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Financial Services Representative - Highland Park, IL

<h3>Job Description:</h3>DescriptionWith more than $1.1 trillion in assets under management as of October 2025, Fidelity’s Strategic Advisers, LLC is a leading provider of asset allocation solutions for retail, institutional, and high net worth clients. The range of investment solutions includes managed accounts, financial planning frameworks and custom solutions.Strategic Advisers is a registered investment adviser and Fidelity Investments Company and serves as the investment manager to all Fidelity managed accounts offered by Fidelity’s Portfolio Advisory Services through Fidelity’s Wealth Management Advisory Services. We construct and manage asset allocation portfolios for more than a million accounts.Strategic Advisers is looking for a Portfolio Engineer to join our Denver, CO office. The team is responsible for portfolio construction and trading of Fidelity’s retail and workplace managed accounts. We employ investment expertise, quantitative techniques, and technology to scale our investment processes across both taxable and tax qualified portfolios with a mix of single and multi-asset class strategies, investing in a range of securities, including stocks, bonds, ETFs, mutual funds, and separately managed accounts.Primary ResponsibilitiesYou will work directly with a team of investment experts and lead code design to meet business requirements; establish and enforce coding standards and best practices for the team; design, guide and vet system designs with technology partners and write production code to solve complex investment management problems. You will be part of a dynamic group, tasked with developing innovative ways to manage client investment portfolios at scale. You will work collaboratively within the Systematic Portfolio Engineering team, including support of scaled portfolio management processes; participating in or leading design reviews with peers and stakeholders to meet business requirements; reviewing code developed by other team members and providing feedback to ensure best practices; leading efforts on documentation and code refactoring to reduce team technical debt.Experience and Education<ul><li>Bachelor’s degree required</li><li>Graduate degree in Computer Science, or directly related field preferred</li><li>5+ years of meaningful experience in software development required</li><li>Demonstrated experience working on or directly with investment teams</li><li>Demonstrated experience influencing investment decision making processes</li></ul>Skills and Knowledge<ul><li>Experience with software development in one or more programming languages required and with knowledge in data structures/algorithms</li></ul><ul><li>Practical experience with Java/Groovy preferred</li><li>Passion for financial markets, technology, and innovation</li><li>Experience with R or Python a plus</li><li>Understanding of quantitative portfolio construction techniques, optimization and statistics a plus</li><li>Data visualization experience with Tableau or Spotfire a plus</li><li>Excellent attention to detail</li><li>Proven ability to work effectively in a highly collaborative, team-oriented environment</li><li>Excellent written and interpersonal skills</li><li>CFA or related investment certifications preferred</li></ul>The base salary range for this position is $100,000 - $200,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3><h3>Category:</h3>Investment Professionals

Portfolio Engineer

<h3>Job Description:</h3>The RoleAre you passionate about making a difference by utilizing your deep understanding of Investment Products, bridging the gap between product innovation and client needs? Join our dynamic, cross-functional team dedicated to business enablement and improvements. You would work within our Portfolio Construction Tools Squad, which develops digital portfolio analysis solutions designed for investment professionals to quickly assess, compare, and optimize investment strategies with minimal effort.As a Product Analyst, you would leverage your expertise in Business Analysis and Product Management to drive high-impact technical solutions that empower financial professionals and enhance client outcomes.There are three primary principles of being a great Product Analyst: <ul><li>Strategy: Understanding the problem or the 'why' and aligning it to the mission​</li><li>Execution: This is where and how the work gets done</li><li>Business Readiness: How do you drive your product to launch and support after launch</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree required; a master’s degree in business or a relevant technology leadership field is advantageous</li><li>Over 3 years of experience in a team, specializing in delivering technical solutions throughout the full lifecycle of software development</li><li>Over 3 years of experience in the wealth and asset management industry</li><li>Demonstrated expertise in facilitating requirements gathering by skillfully conducting journey and story mapping exercises, while precisely defining acceptance criteria</li><li>Exceptional analytical skills and technical understanding and use of APIs, relational databases, complex integrations, and DevOps.</li><li>Proven success in managing large-scale projects within a complex ecosystem, with the ability to develop a deep understanding of the domain</li></ul>Note: Fidelity is not providing immigration sponsorship for this position.The Team This is an excellent opportunity to join Product Analysis and Design and work on solutions to drive business forward. The Product Analysis and Design Chapter Area aligns with business partners in an Agile way of working! By putting autonomous Agile Teams at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. By demonstrating and promoting Fidelity and agile leadership behaviors, you sustain and evolve our innovative learning agile culture.#InvestmentProducts #ProductAnalyst #BusinessAnalysis #ProductManagement<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Product Analyst

<h3>Job Description:</h3><h3>Manager, Data Analytics and Insights</h3>The Role: As a Manager on the Talent Data Analytics &amp; Insights team, you will leverage your analytical expertise to deliver data-driven solutions that enhance the effectiveness of Enterprise Talent programs. Your work will span talent analytics, process automation, and visualization—providing insights that help shape how we attract, develop, and retain top talent.This role requires critical thinking, curiosity, initiative, and confidence in applying analytical techniques to real-world challenges in the Talent space. You will collaborate closely with Talent, HR, and business leaders to understand their needs and deliver impactful analytics.Your analytical, technical, and communication skills will support our team and the business in making data-driven talent decisions. The work you do will allow the analysts to communicate trends, patterns, and predictive information found within talent-related data using various analytical and statistical tools and techniques. Our goal is to strengthen our analytical capability, efficiency, and generate operational insights in the organization. By using your full range of skills, you will have a direct impact on streamlining processes to maximize efficiency and effectiveness and elevate the experiences of both candidates and associates within Fidelity.<ul><li>Perform exploratory and forensic data analysis to uncover trends, patterns, and anomalies while developing subject-matter expertise across our various Talent data sets</li><li>Synthesize data findings and be able to communicate findings through clear storytelling and presentations that influence decision-making</li><li>Create and enhance interactive dashboards and visualizations in Tableau and Power BI to provide real-time insights</li><li>Develop and optimize Alteryx workflows to deliver scalable talent analytics and workforce insights and automate processes</li><li>Build and maintain data pipelines using SQL (Snowflake, SQL Server); familiarity with Python and/or R is a plus</li><li>Build strong relationships with team members and key business partners to establish trust and maintain solid working relationships</li><li>Collaborate cross-functionally with Talent and Business leaders to gather requirements, translate business needs into analytics solutions, and deliver insights that influence strategic decisions</li><li>Contribute to the timely turnaround and completion of prioritized ad-hoc data requests and work backlog from our business partners</li><li>Support data governance practices, including documentation and implementation of best practice data standards including process flows, data quality and data definitions</li><li>Work across teams to understand business requirements and measurement outcomes and develop quality documentation to inform analytics approach</li><li>Proactively seek opportunities to provide valuable insights and receive continuous improvement feedback from our business partners</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Education &amp; Experience: bachelor’s or master’s degree with a minimum of 2+ years of experience in data analytics, business intelligence, or related fields</li><li>Stakeholder Collaboration: Demonstrates strong consultative and communication skills to engage stakeholders, foster collaboration, and build trusted relationships across diverse teams</li><li>Analytical Storytelling: Translates complex data into clear, actionable insights by understanding stakeholder needs and regularly communicating ideas that support strategic decision-making and long-term partnership</li><li>Alteryx Skills: Ability to design and optimize workflows for automation and analytics</li><li>Data Visualization: Proficient in creating dashboards and visual stories using Tableau and/or Power BI</li><li>Database Knowledge: Understanding of relational database concepts and hands-on experience with platforms such as Snowflake, Azure, and SQL Server</li><li>SQL Proficiency: Proficient knowledge of SQL for building and tuning queries and troubleshooting across Snowflake and legacy SQL Server environments</li><li>Technical Versatility: Familiarity with Python and/or R is a plus with a willingness to learn</li><li>Data Governance: Understanding of data quality, standards, and stewardship principles</li></ul>Note: Fidelity is not providing immigration sponsorship for this position.<h3>The Team</h3>Our team plays a critical role in helping our many stakeholders and business partners get visibility into our candidate and associate base to ensure we use data to driven strategic decision-making and create the best possible talent experience we can. We are a motivated, highly collaborative team with a strong desire to succeed and make a meaningful impact through data. We get things done while being focused and passionate about delivering value. We are great teammates to one another with a passion to use technology, data, and analytics to support our organizational priorities.<h3>Certifications:</h3><h3>Category:</h3>Business Analytics and InsightsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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