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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Lending, Analytics, and Beyond the Card Products Team within U.S. Consumer Services manages a suite of lending &amp; non-card products including Pay Over Time, Personal Loans, Plan It, Line, MyCredit Guide, and Insurance. This team also manages pricing strategies &amp; capabilities and data &amp; analytics for the US Consumer business.&nbsp;Within Lending, Analytics, and Beyond the Card Products, the U.S. Insurance Team owns a portfolio of No Additional Charge (NAC) and fee-based insurance products and services for customers across the Consumer, Small Business and Corporate portfolios, totaling $170M in Revenue. &nbsp;The Sr Manager, NAC Product Management, will play a pivotal role on this specific benefit vertical providing valuable insurance and non-insurance services and protections to 60+ million Card Members. The Sr Manager will manage 9 protection products in the Retail and Travel verticals. This includes managing and creating the strategic vision for the NAC book of business focused on continuous product innovation, improving customer experience, and all core aspects of product management (e.g., P&amp;L management, engagement strategies, customer sentiment, performance reporting, and complaint tracking), product strategy (e.g., value proposition definition, product refresh), and external partnership management, to offer these key products. This role requires close collaboration across American Express, including Card Product teams, Amex Assurance Company, Technologies, Legal, Compliance, Marketing, Amex Travel, Finance and Servicing.This is a great opportunity to not only get hands-on experience maintaining innovative products embedded across a wide portfolio of consumer and commercial cards, but also to hone knowledge and expertise in managing products and strategic partner relationships. &nbsp;Key Responsibilities&nbsp;<ul><li>Define and manage the NAC product strategy and roadmap to align with business goals and objectives.&nbsp;</li><li>Effectively manage the P&amp;L and execute high-priority COCMs reduction strategies and broader product efficiency initiatives.</li><li>Partner with internal and external partners and stakeholders to lead contract negotiations and achieve joint business objectives.</li><li>Lead critical product lifecycle workstreams, managing initiatives from ideation to successful delivery or sunset decisions, within established timeframes.</li><li>Oversee operational excellence and issue resolution, ensuring timely and effective solutions, and ensuring products comply with regulations.</li><li>Build a robust reporting framework to monitor KPIs to assess product performance and provide insights.&nbsp;</li><li>Lead a direct report in NAC through product workstreams, including market research, competitive analysis, customer sentiment (NPS, RFT, complaints), invoice process, and monthly reporting.</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree or 5 years of work experience.&nbsp;</li><li>Strong project management and analytic skills &nbsp;</li><li>Self-starter with the ability to work independently and drive projects to completion&nbsp;</li><li>Energetic team player with a passion for our customers&nbsp;</li><li>Highly organized with attention to detail&nbsp;</li><li>Highly adaptable and able to balance multiple priorities in dynamic environment&nbsp;</li><li>Exceptional oral and written communication skills with the ability to partner with cross-functional teams and influence decisions&nbsp;</li><li>Solutions-oriented mindset and critical thinker&nbsp;</li><li>Prior experience with project management&nbsp;</li><li>Prior experience with insurance sector &nbsp;</li></ul>Preferred Qualifications<ul><li>Prior experience with project management&nbsp;</li><li>Prior experience with insurance sector &nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - NAC Product Management, US Insurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Supply Management (GSM) is responsible for helping Amex maximize the purchasing power of over $11B of third party spend. We provide strategic consultation to the business and provide end to end procurement services. We maximize the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM, together with our business partners manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves and revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring an optimal user experience for Amex employees and suppliers.Global Supply Management (GSM) is responsible for helping American Express maximize its purchasing power, of which over $3B is focused on the marketing and promotions (M&amp;P) category.The Category Manager role is to help develop and grow relationships with business partners to understand objectives, key priorities, and opportunities.&nbsp; Additionally, they will develop strategic, forward-thinking plans with multi-year value generating initiatives to enable business success. This is a global role supporting all American Express customer segments across multiple sub-categories such as creative, media, print, and marketing services.The successful candidate willdevelop and growth of relationships with business partners to understand objectives, key priorities, and opportunities while leading a cross-functional team to develop strategic, forward-thinking strategies with multi-year value generating initiatives to enable business success.&nbsp;Responsibilities will at a high level, include:<ul><li>Lead the development and growth of strong relationships with business partners to gain business unit knowledge, understand goals, and help identify issues and potential opportunities (e.g., influence requirements, educate business how to capture the most value from supplier relations); with a customer first mindset and strategy.</li><li>Develop strategic, forward thinking global category plans with multi-ear value generating sourcing initiatives to enable the business success.</li><li>Bring external insights, innovative ideas, and an enterprise view on market trends, competitive landscape value generation and strategic sourcing opportunities.</li><li>Create strategy on best practices around supplier and services based on both internal conditions and plans as well as industry trends.&nbsp; This includes but is not limited to price, scope, performance and right sourcing.</li><li>Build strong partnerships with select strategic suppliers and manage them effectively.</li><li>Develop a category review cycle to refresh strategy and ensure alignment with business partners on a regular basis.</li><li>Monitor total spend across the business to leverage global spend where applicable.</li><li>Act as a point of contact for select business partners.</li><li>Ability to travel 10% </li></ul>Minimum Qualifications:&nbsp;<ul><li>5+ years of extensive, broad-based strategic sourcing and/ or category management experience.</li><li>Strong critical thinking and planning skills, balanced with proven track record of delivering tangible results in complex, global and matrix work environment.</li><li>Excellent relationship management and communication skills with ability to collaborate and influence across levels with internal and external partners (including senior executives) globally. Proven ability to engage and maintain senior partner relationships.</li><li>Proven track record of data analysis to develop insights and recommendations, solve business challenges, improve customer experience and bottom-line results.</li><li>Strong leadership skills and commitment to collaborating and partnering with customers, colleagues and key collaborators to deliver high-quality output with limited resources.</li><li>Positive attitude, ability to work in a fluid, fast paced, and at times unstructured environment and maintain flexibility to meet the changing needs of the customers, business units and the organization.</li><li>Bachelor's degree Required.</li></ul>Preferred Qualifications:<ul><li>Experience in Procurement, Marketing and Promotions or related field a plus.</li><li>Financial acumen experience with standard accounting treatment.</li><li>Project management skills: to manage sourcing events, contract renewals, system/ process changes.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Category Management – Marketing & Promotions

American Express Travel Related Services Company, Inc. seeks Directors, Digital Product Management to lead the architecture strategy and delivery for digital products across the full product life cycle, from initial discovery to final implementation, by partnering with product and engineering teams. Define scalable risk management solutions and technical capabilities to support a wide range of digital products and customer journeys. Develop and communicate architecture solutions tailored to various stakeholder groups and organizational levels. Design and implement release strategies that align with business goals and drive measurable outcomes. Perform solution architecture for digital platforms by applying advanced software design principles. Enhance customer digital journeys through improved service design, experience standardization, and continuous solution improvement. Collaborate with solution and enterprise architects to elevate the technical platform across the portfolio.Position requires a Master’s degree in Applied Analytics, Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of experience with digital product development and business analysis in an enterprise setting. Experience must include 1 year of experience with each of the following: translating technical and business objectives into software solutions; software development lifecycle (SDLC) and launching products in Agile and Scrum environments; performing data analysis to generate organizational insights; documenting solutions and requirements using Confluence; creating workflow diagrams using Visio; developing user stories, linking business requirements, and conducting User Acceptance Testing (UAT); managing the data project lifecycle, including requirement gathering and analysis, solution design, implementation, and testing; working with cross-functional teams; and utilizing algorithms, API, Cornerstone, Cucumber, Excel Macros, Gitlab, Jenkins, Jira, MongoDB, MS Visio, Postgres, Python, R language, Rally, SQL queries, and Trello. Telecommuting is available up to 2 days per week.Job Location: New York, NY&nbsp;Salary Range:&nbsp;$186,056.00 - $256,250.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

Directors, Digital Product Management

<h3>Job Description:</h3>It's said that the key to a successful sales strategy is to sell yourself, sell your company, and sell your product. With a focus on employee development and collaboration, as the leader of a Fidelity branch team, you'll have the resources at your disposal to succeed on each count.The Expertise We’re Looking For<ul><li>We ask that you have at least five years in financial sales role</li><li>We believe that three or more years of management within a financial services environment is helpful</li><li>We require an active Series 9/10, 7 and 66 licenses</li></ul>The Purpose of Your RoleOur mission in the branch is to drive business opportunities by building a strong sales and service team that will embrace the company brand and cultivate revenue while ensuring high levels of customer happiness. By educating the local market, you will drive national initiatives and grow local business through in-branch customer meetings, informative seminars, lead utilization, and client appreciation.The Skills You Bring<ul><li>All-encompassing brokerage and mutual fund knowledge and expertise in financial planning</li><li>A contagious enthusiasm for hiring, mentoring and developing new branch associates</li><li>Inspired by a real passion for working collaboratively, improving productivity, and implementing ideas</li><li>Coordinating and supporting cross-company partnerships and regional corporate relationships that lead to business opportunities</li><li>Positive attitude, empowering business professionalism and strong work ethic with high level of integrity</li></ul>The Value You DeliverYou are a key leader in the Investor Center and beyond. As someone who leads, recruits, and works closely with branch employees, team building is something you take seriously. You develop sales capabilities through dedicated mentoring and coaching. You are an integral figure in running branch infrastructure, including lobby and operational technology, back office processing, and quality assurance processes.How Your Work Impacts the OrganizationYou will function as a general manager for the branch, building and leading strategies to develop your associates and their business. Your leadership and decisions will have significant impact on branch success, market growth and profitability.The base salary range for this position is $115,000 - $170,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA<h3>Category:</h3>Sales

Fidelity Investments

VP, Branch Leader - Lincoln Center, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant &amp; Network Services primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally.Network &amp; Acquirer Solutions (NAS) drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.7 trillion in transaction volume globally each year.The Global Network team is a critical part of the NAS organization. Our remit spans the maintenance of existing functionality, the development of new products and services, operating the Network and managing the end-to-end partner lifecycle. Our solutions deliver value to American Express’ Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express’ issuers, acquirers and merchants.About the Role The Contactless Payments Growth team is responsible for defining and scaling use cases which drive everyday spend on the Network. This role will be responsible for supporting the business development, enterprise strategy, and operationalization for our Global Transit “Tap &amp; Go”, SoftPOS, and QR products. This is an exciting opportunity for a talented product associate to join a new team focused on defining and scaling emerging use cases.&nbsp;Primary Responsibilities: <ul><li>Support the product vision, strategy, and roadmap for our Global Transit “Tap &amp; Go”, SoftPOS, and QR products</li></ul><ul><li>Standardize and operationalize product enablement, onboarding, and reporting.</li></ul><ul><li>Understand competitive and internal positioning for the products through internal and external market research to assist in developing business cases for new products, features, or enhancements.</li></ul><ul><li>Support in the documentation of as-is processes for product management, product enhancements, key findings and standard methodologies.</li></ul><ul><li>Support in the creation and maintenance of the product backlog, prioritizing features and establishing timelines for product releases. Partner closely with analytics team to provide input and prioritize analytics requests.</li></ul><ul><li>Collaborate with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies.</li></ul><ul><li>Assist in the identification of technical gaps and collaborate with broader teams to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes. Maintain core critical metrics. Use analytical abilities and strategic perspective to identify trends &amp; recommend solutions that will help improve the user experience.</li></ul><ul><li>Regulatory Compliance and Industry Trends: Stay informed about regulatory requirements and ensure that our products comply with applicable laws and regulations, whilst maintaining a pulse on industry trends to shape the direction of product features and capabilities. </li></ul>Qualifications &amp; Skills:<ul><li>Experience: 1+ years in an analytical or product-related role, ideally supporting enterprise product growth within an Agile environment.</li><li>Agile Product Development: Strong understanding of Agile methodologies, requirements management, and the end-to-end product development lifecycle.</li><li>Product Strategy: Ability to support product strategy, develop roadmaps, and prioritize features based on customer needs and business goals.</li><li>Market &amp; Data Analysis: Skilled in market research, data analysis, and structured problem-solving to generate insights, inform decisions and improve user experiences.</li><li>Communication &amp; Collaboration: Strong communication skills with the ability to lead cross-functional discussions, influence outcomes, and align stakeholders.</li><li>Enterprise Mindset: Ability to balance the needs of customers, partners, colleagues, and shareholders while connecting work to enterprise priorities and capabilities.</li><li>Adaptability &amp; Organization: Highly organized, with the ability to reprioritize and manage multiple projects in a dynamic, fast-paced environment.</li><li>Team Player: Collaborative, supportive, and proactive, with a strong can-do attitude.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Associate, Digital Product Management-Contactless Payments Growth

<h3>Job Description:</h3>The Role The Head of FMAX Distribution leads the integrated sales strategy and execution for Fidelity’s FMAX platform across Relationship Management and Advisor Sales teams. This role drives advisor adoption, client growth, and platform expansion through strategic planning, performance oversight, and cross-functional alignment. As a senior leader, they ensure operational excellence, foster talent development, and represent FMAX in key client and industry engagements.Strategic Leadership &amp; Sales Execution​ <ul><li>Develop and own the integrated sales strategy for FMAX across RM and Advisor Sales teams, including segmentation, territory planning, and vertical-specific approaches. ​</li><li>Align distribution efforts with broader Fidelity initiatives, ensuring consistency and scalability across IWMS and FI channels.​</li><li>Drive advisor engagement and platform adoption through coordinated field and desk sales efforts, strategic</li></ul>Client &amp; Partner Engagement​<ul><li>Represent FMAX at advisor conferences and industry events, articulating Fidelity’s managed solutions strategy and value proposition.​</li><li>Manage strategic relationships, including Envestnet, to ensure platform alignment and joint execution.​</li><li>Serve as the voice of the client, channeling feedback into product enhancements and roadmap decisions in partnership with Product Leaders.​</li></ul>Performance Management &amp; Talent Development​<ul><li>Lead, coach, and develop high-performing RM and Advisor Sales teams, fostering a culture of collaboration, innovation, and continuous improvement.​</li><li>Implement and oversee performance scorecards, flash reporting, and business reviews to monitor team effectiveness and drive accountability.​</li><li>Promote Fidelity’s managed solutions through internal referrals, lead conversion strategies, and advisor activation initiatives.​.​</li></ul>Business Management Leadership​<ul><li>Ensure operational excellence in lead conversion, deployment processes, and client transitions—especially for MAS and ENV Direct.​</li><li>Manage client-level P&amp;L, pricing strategy, and profitability analysis to inform growth decisions and optimize economic outcomes.​</li><li>Balance leadership focus with business operations, including cross-functional coordination and strategic planning</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor's degree required. MBA, CFA or equivalent graduate degree a plus.</li><li>Series 7 &amp; 63 licenses required (pass within 90 days)</li><li>15+ years of financial services experience</li><li>Willingness to travel 60% Nationally</li><li>Note: Fidelity will not provide immigration sponsorship for this position.</li></ul>The TeamWe are dedicated to the intermediary and institutional marketplace, Broker Dealers, Registered Investment Advisors, and financial advisors. We are a gateway to Fidelity’s broad and deep institutional investment management products and capabilities in equity, fixed-income, high-income and global asset allocation. We are passionate about overall client satisfaction and participation in key initiatives sought at retaining or gaining new assets are important components to the success of Fidelity Institutional. We have a direct impact on revenue and profitability for the firm. However, our most critical skill is our ability to listen to our clients, so we can respond with purpose and conviction!The base salary range for this position is $70,000 - $175,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA, Series 63 - FINRA<h3>Category:</h3>Sales

Vice President, Head of FMAX Distribution

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRAThe base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Financial Services Representative - Millburn, NJ

Financial Services Representative - Wayne, NJ

American Express Company seeks Senior Managers, Control Management to work on execution plans for operational risk management within the business unit (BU), including guidelines, project plans. Identify, research, and document operational and financial risks. Track issues with KRI limits and risk appetite to ensure operational risks are managed within agreed thresholds. Monitor risk and control governance forums, interface with org-wide governance processes and committees. Support development of procedures and standards related to the execution of the Operational Risk Management programs. Monitor and ensure integration of regulatory changes and updates into the Operational Risk framework and training materials.Position requires a Master’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 2 years of experience with operational risk analysis and management. Experience must include 2 years of experience with each of the following: risk analysis and data analysis throughout product lifecycle; conducting risk assessments and developing operational risk protocols and procedures to comply with regulatory requirements; instituting controls to mitigate operational risk; developing risk mediation and mitigation strategies in the credit card industry; implementing, monitoring, and addressing Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs); deriving business insights utilizing data and analytical tools and platforms, including Archer, JIRA, Rally, and Tableau; and Confluence, Hive, Lumi, Microsoft Office Suite, Oracle, process mapping, process risk assessment, stakeholder management, and SQL. Telecommuting is available up to 2 days per week.Job Location: New York, NY&nbsp;Salary Range: $94,910.00 to $174,750.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI

Senior Managers, Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations.If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey!How will you make an impact in this role?Help shape how thousands of colleagues meet, collaborate, and get work done. As a standout product leader in Digital Workplace, you’re pivotal to the success of the Enterprise Meeting Experience—turning strategy and vision into continuous, real-world value. You enhance, integrate, and implement capabilities that make every meeting exceptional and consistent across the enterprise.You bring deep expertise in Enterprise Meeting technologies and integrations, backed by a track record of delivering impactful, transformational solutions at scale.Every day, you collaborate with business leaders and partner with technology teams to co-create and deliver the product vision, drive the roadmap and backlog, actively participating in every phase of the iteration process, while being a champion of cross-functional collaboration. Working across Business and Technology, you translate data and sentiment driven requirements into crisp features for Agile teams to implement.You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through rigorous industry research, and clearly articulate how every deliverable meets customer and colleague needs—so the Enterprise Meeting Experience keeps improving, every single day.&nbsp;<ul><li>Possesses extensive knowledge and experience of industry leading digital meeting capabilities, integration potential, industry &amp; marketplace trends, and how these align to the colleague value proposition</li><li>Collaborates with colleagues, stakeholders, and partners, to define a product vision and strategy that is aligned with the high-level product roadmap with clearly defined business metrics (OKRs) and targets (KPIs)</li><li>In conjunction with the Product Director, leads the feature backlog creation for the Meeting Experience through direct input with colleagues, analysts, developers and architects and knowledge of the domain</li><li>Communicates and build consensus across disciplines when crafting and executing on the product roadmap</li><li>Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations</li><li>Identify risks, challenges and opportunities, with a maniacal focus on strong risk management posture</li><li>Demonstrates a highly collaborative cross-functional approach with relevant teams to deliver on the product scope</li><li>Translates product roadmaps into well-defined product requirements for POs to develop stories and acceptance criteria</li><li>Partners with the design and technology teams to develop, test, deliver the defined capabilities, and rapidly iterate on new solutions</li><li>Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the Meeting Experience, alongside measuring the impact and success of new capabilities</li><li>Reviews and partners with engineering to conduct sprint-related or general functionality demos to stakeholders</li><li>Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog &amp; development lifecycle</li></ul>Minimum Qualifications:<ul><li>5+ years of experience as a Product Manager with proven track record in delivering results at pace alongside defining impactful product visions and strategies</li><li>Experience in delivering within Agile methodologies</li><li>Proven track record managing large, complex features or products with multiple partners</li><li>Bachelor’s Degree in related field required; advanced degree preferred</li><li>Extensive knowledge and experience product managing Enterprise SaaS meeting platforms (e.g. Webex, Zoom, Teams and Google Meet) and integration capabilities</li><li>Familiarity with reporting/analytical applications</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

55 Project Management / Professional Services Jobs in New York, NY, USA