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The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The Director of Configuration Management (SACM) is the Process Owner for the Service Asset and Configuration Management process. The role is responsible for ensuring the CMDB meets its goals in terms of scope, accuracy, and useability to provide support to the ITSM processes and benefit to the organization. The role provides technical and strategic direction for the area, and day-to-day direction to a team of SACM Specialists. The position requires working with stakeholders, infrastructure support teams, management, architecture, application support teams and other areas throughout the organization in support of the goals of the CMDB, as these areas are often providers and well as consumers of CMDB data. Close interaction with the Management &amp; Budget team (that own asset management) and the Event Management team are required as these areas have strong interdependencies with SACM. Responsibilities will include: -Manage day-to-day operational aspects of the Service Asset Configuration Management team (includes data governance, data validation, task approval, working with the CI Custodians); -Directly manage staff responsible for SACM; -Define and drive strategic direction to progress CMDB quality and process efficiencies; -Work with stakeholders to gather and document new requirements; -Work with the architecture and development areas on new SACM requirements. Test, approve, and demo functional changes to stakeholders; -Institute policies and procedures concerning services, methods, standards, and scope for providing services; -Publish CMDB Governance metrics, and establish CMDB data remediation processes: work with support teams, partners, and stakeholders to ensure CMDB quality; -Implement, configure, and maintain all CMDB processes, work instructions and activities in compliance with the information technology infrastructure library (ITIL) framework; -Ensure support documentation exists for the CMDB. Ensures internal processes, procedures, tools, data definitions are documented, maintained with accuracy, and are adhered to in day-to-day operations; -Assist in defining and registering of configuration items (CIs); the appropriate level of attributes, and relationships required to support IT Service Management (ITSM) processes; -Establish CMDB Data governance processes of measurement and remediation; -Reconcile CMDB data when exceptions are noted between CMDB, discovery information, and other authoritative production data repositories; -Support the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data; -Ensure that changes to the Configuration and Asset Management methods and processes are properly approved and communicated to staff before being implemented; -Oversee special projects and initiatives as assigned. HOURS/SHIFT Day - Due to the necessary technical duties of this position in a 24/7 operation, the candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (<a href="http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml</a>) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: <a href="http://www.nyc.gov/html/dcas/html/work/work.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/work.shtml</a> * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID # 731803 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify TELECOMMUNICATIONS MANAGER (NO - 8298A<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following:-Bachelor’s or associate degree in computer science, information technology, engineering or business administration + 5 years experience, or 8 years’ equivalent experience -ITIL v3/2011 Foundation certification and applied knowledge of real-world ITSM environments, specifically knowledge of Incident and Change processes -Experience in managing direct reports, and being responsible for a functional area -Experience in strategic planning, and project implementation -Ability to work across the organization to maintain communication channels with the Infrastructure Project Delivery teams, vertical leads, and 3rd party vendors to ensure successful implementations -Practical experience of ServiceNow CMDB, hardware and software asset management, and configuration management, discovery, and service mapping implementations -Demonstrable technical understanding of ServiceNow CMDB including knowledge of Class model, CSDM, Business rules, and data policy controls. The role does not involve development but a good knowledge of ServiceNow’s capabilities is required -A strong customer service attitude is required -Ability to manipulate date in common tools such as Access or Excel including use of functions and macros -Ability to analyze data trends and produce quality documentation such as requirements, process flows, procedures, and policy documents <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Office of Technology & Innovation (OTI)

Director, Configuration Management (SACM) | City of New York Jobs

<h3>Job Description:</h3><h3>IT Audit Manager </h3>The Role Are you looking for a position to grow your technology skills, expand your knowledge of financial services, and give you the opportunity to problem solve with some of the best minds in the financial services and technology industries? There is no better place to drive solutions for improving internal controls than to operate at the nexus of technology and business with Fidelity Corporate Audit! As an IT Audit Manager, you will provide independent and objective audit and advisory services that help Fidelity manage risk, improve customer service, and enhance business performance. Our primary motivation is to drive positive change throughout the firm. The Expertise and Skills You Bring <ul><li>BA/BS/MS in Technology, Information Systems, Cybersecurity, or related field of study. </li></ul><ul><li>Professional audit or information security certifications preferred (CIA, CPA, CISA, CISSP, SANS GIAC, etc.). </li></ul><ul><li>Cloud computing (AWS or Azure) related associate-level certifications preferred. Security or Professional cloud certifications would be a plus. </li></ul><ul><li>5-7 years of experience in performing and leading complex information technology audits, preferably financial services. </li></ul><ul><li>Knowledge of cloud security, containerization, API, DevOps, secure software development, application security, databases, and operating systems. Ability to independently perform hands-on IT general controls testing across many of these areas. </li></ul><ul><li>Knowledge of authentication, authorization, and credential management. </li></ul><ul><li>Understanding of Artificial Intelligence, Machine Learning, Data Science and Robotic Process Automation. </li></ul><ul><li>Understanding of security monitoring activities that enable vulnerability, internal/external threat monitoring, incident management and threat intelligence activities. </li></ul><ul><li>Ability to work simultaneously on multiple tasks and lead team priorities and workload. </li></ul><ul><li>Strong technical problem solving and data analytical skills. Scripting and automation experience would be a plus. </li></ul><ul><li>Commitment to innovative, collaborative, and digital working style. </li></ul><ul><li>Strong presentation, written, and interpersonal communication skills. </li></ul><ul><li>Hands-on work style and ‘can do’ attitude with a strong desire to make things happen. </li></ul><ul><li>Curiosity and hunger to learn. </li></ul>The Team The IT Audit Manager will be responsible for performing complex technology and/or business-integrated audits in support of Fidelity’s businesses. Key areas of focus include developing hypotheses around risk and controls, providing input to the development of the integrated audit plan, and collaborating with a successful team. Responsibilities include and are not limited to: <ul><li>Works with business and technology management to build an understanding of complex functions. </li></ul><ul><li>Workflows technology and end-to-end related processes, highlighting risks and controls embedded throughout the function. </li></ul><ul><li>Leverages audit automation tools in the evaluation of business operations and systems. </li></ul><ul><li>Performs and reviews audit test work including organizing and analyzing data, testing controls and documenting results. </li></ul><ul><li>Applies strategic and data analytics concepts, principles, and techniques to more efficiently and effectively identify control deficiencies. </li></ul><ul><li>Drafts audit reports that provide a clear description of issues identified, related implications to the business or enterprise as a whole and management action plans to resolve the issues. </li></ul><ul><li>Coaches and mentors Analysts and Senior Analysts on the team. </li></ul><ul><li>Builds deep working relationships with audit teams and clients. </li></ul>The base salary range for this position is $97,000-185,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Audit

Fidelity Investments

IT Audit Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager of Product &amp; Systems Management&nbsp;will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer and other GRC tools.The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.&nbsp;&nbsp;This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.&nbsp;</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function).</li><li>Significant of experience in product space executing on responsibilities as noted above with expertise in user stories, designing test cases, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Experience in supporting transformation and change initiatives within an organization.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>GUARDIANSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Enterprise Control Management, Systems & Product Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Specialized Risk Management team is to provide subject matter expertise on specific Operational Risk topics to ensure the business unit (BU) is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.US Consumer Services is looking for a Sr. Analyst for Specialized Risk Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Sr. Analyst, USCS Control Management, Conduct Risk Management will:<ul><li>Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 - Conduct Risk Management Policy)</li><li>Participate in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 - Conduct Risk Management Policy)</li><li>Support in tasks required to support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs</li><li>Contribute to administrative tasks to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise</li><li>Assist in administrative duties required to compile materials and disseminate targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas</li><li>Enable research and gather topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes</li><li>Assist in specific tasks to gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape</li><li>Gather relevant operational risk insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications<ul><li>2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preffered Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li><li>Support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Advising on decentralized risk types into broader operational risk policies and programs</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Analyst - Control Management, Conduct Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Consumer Banking Organization’s mission is to become essential to American Express Members’ lives by providing Everyday Banking products with unparalleled value, service, and convenience. Our Member deposits represent the largest source of funding for American Express, and a key strategic priority is to continue to grow our portfolio of cost efficient, resilient deposits.The Senior Manager, Saving Product Management will be a critical part of the team responsible for product strategy and identifying opportunities to drive efficiency and growth for our High Yield Savings and CD products.&nbsp;This role will focus on delivering seamless and integrated digital experiences for our customers, as well as playing a key role in identifying and prioritizing items for the Savings product roadmap. The successful candidate will be instrumental in spearheading the implementation of key features to deepen engagement and unlock our growth potential. The Senior Manager will collaborate closely with key partners across the Blue Box including Analytics, Product Development, CFR, Legal, Compliance, Marketing, Servicing, Control Management, and Pricing.Key responsibilities include:&nbsp;·Lead feature launches independently from end-to-end, building consensus while also identifying risks and communicating with leadership to remove roadblocks.·Execute on opportunities to collaborate across Banking, Marketing and Card Product teams to leverage cross-product integration points.·Understand key P&amp;L drivers to develop portfolio strategy and optimize performance·Develop requirements for and work closely with Product Development, Fraud Risk, Servicing and other teams on design and delivery of select product features.·Contribute to and glean insights from customer research agenda. Monitor industry trends and updates to competitor value propositions and product offerings.·Maintain product terms and disclosures, own key product procedures and controlsMinimum Qualifications·Strong financial acumen and general management mindset to understand drivers of product P&amp;L and key product metrics.·Exceptional&nbsp;interpersonal, communication and influencing skills with the ability to work with colleagues across different functions and at all levels.·Proven project management skills with ability to prioritize and lead multiple initiatives.·Resourceful, strategic thinker with analytical and create problem solving mindset.·Action-orientation with track record of collaborating to drive results.·Intellectual curiosity to go deep to truly understand customer needs and competitive trends, think creatively, challenge the status quo and drive innovation.·Positive “roll-up your sleeves” attitude and “start-up” mentality with the flexibility to adapt as organization grows and evolves·3-5 years in product management or related functionSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Savings Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?<ul><li>Lead delivery of large-scale, cross-functional programs involving multiple teams, systems, and stakeholders</li><li>Drive alignment to enterprise outcomes and OKRs, ensuring business and technology readiness</li><li>Establish and enforce governance frameworks, change controls, and audit-compliant documentation.</li><li>Own end-to-end execution—from epic and PI planning to milestone management and delivery tracking.</li><li>Monitors and communicates progress of project delivery by cost, scope, schedule and including the assessment of risks/issues</li><li>Identifies the project critical path and closely manage those activities</li><li>Identifies inter-team and external technical dependencies</li><li>Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery</li><li>Proactively identify and resolve risks, interdependencies, and delivery challenges across workstreams</li><li>Ensure mitigation plans are in place, escalations are managed, and delivery confidence is maintained</li></ul>Minimum Qualifications:<ul><li>Masters/bachelor’s degree in computer science, Business Management/Administration, Information Systems Technology or related field</li><li>Experience in project/program management; experience in Agile/SAFe delivery environments strongly preferred.</li><li>Good to have – Rally/JIRA/Confluence experience</li><li>Good to have – Agile/Scrum methodology experience</li><li>Excellent time management skills with ability to manage multiple projects</li><li>Prior relevant Technology and business work experience</li><li>Ability to work with Engineers, Product Managers and Vendors to achieve project goals </li></ul>Required Skills:<ul><li>Strong strategic thinking and execution orientation; able to navigate ambiguity and align efforts with enterprise priorities</li><li>Ability to collaborate across teams and bring different opinions to consensus</li><li>Ability to maintain a high attention to detail in a deadline-driven work environment</li><li>Strong verbal and written communication skills with demonstrated experience engaging cross-functional stakeholders and business partners</li><li>Understanding of project management process, project management software tools, templates, and management techniques</li><li>Experience in risk management disciplines</li><li>Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation</li><li>Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives</li><li>Strong organizational and project management skills with ability to multi-task and manage multiple work-streams</li><li>Ability to analyze issues and business use cases, document analysis, and execute plans to action</li><li>Ability to work under pressure and adapt quickly in an environment with evolving business demands</li><li>Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale and be able to defend it</li><li>Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders</li><li>Excellent problem solving and analytical skills with comfort with data-driven decision making</li><li>Strong interpersonal and communication skills</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Digital Product Management

ABOUT THE CAMPAIGN FINANCE BOARD The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program. We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. ABOUT THE DEPARTMENT The Public Affairs division promotes the agency’s key role in equipping all candidates and voters to power a fairer and more open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Within Public Affairs, the Partnerships and Outreach unit works to build partnerships across the city to disseminate voting information, deliver accessible voter education, and conduct direct to voter outreach. The intention of this team’s work is to create pathways for all New Yorkers to gain trustworthy and accessible information and education around voting and democracy. Only then can we authentically increase civic participation and mobilize our communities beyond just voting. JOB DESCRIPTION In the 2021 NYC Mayoral Election, only 11.1% of New Yorkers aged 18-29 turned out to vote. In the Bronx, only 4% of eligible 16 and 17-year olds are pre-registered to vote. NYC Votes seeks to increase civic participation among young New Yorkers through the implementation of Peer to Peer Model of civics. The team is seeking a Youth Engagement Coordinator who will focus on outreach to youth ages 14-18. This role will play a critical role in enhancing our civic engagement education and empowerment training for youth across New York City, with a focus on young people ages 14-18 years old. The Youth Engagement Coordinator will work closely with high schools, community-based organizations, academic institutions, libraries, and other youth-centered groups to deliver civic education and training opportunities. The role will also support the Partnerships and Outreach team in building and maintaining strong internal systems to organize and track partnership development. The Youth Engagement Coordinator will work closely with the Youth Programs Manager on the Community Engagement and Education team to identify and forge relationships with key stakeholders, primarily with youth-focused City agencies, CBOs, and high schools to increase youth voter turnout. The Youth Coordinator will be expected to travel independently across the five boroughs to deliver NYC Votes’ civic engagement curriculum to priority youth audiences. They will be tasked with understanding, tracking, and meeting community needs through the provision of resources and materials, education delivery, event execution, among other engagement and education approaches. The Youth Engagement Coordinator will also work closely with Public Affairs staff to assist in the overall development of resources and materials and coordination of services for voters of all ages We are seeking a candidate that is curious about our work and driven to learn. Candidates should have a strong interest in politics, democracy, social justice, or community organizing. Experience working directly with young New Yorkers, especially in a classroom setting, is a huge bonus. Prior experience working on political campaigns is not required. Members of our team are committed to modeling the values of collaboration and actively seek to disrupt harmful patterns in government service. The Partnerships and Outreach team believes in the redistribution of power and resources to community members who are most impacted by the systemic issue of low-voter turnout. We encourage anyone who cares about New Yorkers and shares these values to apply, regardless of your experience level. We especially encourage applicants who have direct life experience navigating these systems to apply. We strongly encourage candidates to submit a cover letter, as this helps us gain a more holistic view of applications. RESPONSIBILITIES Relationship Management - Research and identify new and existing partner organizations including city agencies, high schools, community-based organizations (CBOs), nonprofits, and advocacy groups to expand NYC Votes’ outreach. - Become familiar with NYC Public Schools and build partnerships with teachers, staff, students, and administrators, with focus on schools in priority zip codes. - Develop and implement a tailored partnership building plan to deliver NYC Votes content and material in public schools based on partnership criteria, demographics, and barriers faced. - Serve as the primary relationship manager between individual NYC Public Schools, as well as, other organizations that serve high-school aged youth and the Campaign Finance Board. - Manage material requests and distribution to high schools and teachers, and ensure NYC Votes printed materials and toolkits are widely available at all NYC Public Schools before every election. - Manage Partner accounts and contacts in internal database. - Incorporate new learnings regarding partners and college-aged voters into the overall team and division strategy. Trainings, Workshops, and Education Programs - Develop relevant educational content that encourages use and understanding of accessibility tools, civic engagement, and voter participation for NYC high school students, staff, and administrators. - Plan community conversations, training, and workshops both virtually and in-person for NYC high school students, staff, and administrators. - Work closely with high schools to improve NYC Votes education content and delivery, providing accessible tools like print and downloadable materials. - Deliver education based on audience needs which may include various formats depending on trust, safety, engagement-level, and other aspects of the audience (conversation circles, presentations, classroom-style activities, etc.) - Ensure education is delivered in an accessible way by working with the Project Management and Operations Team to secure access and purchase necessary learning materials. - Create experiential engagement programming and other creative forms of community engagement. - Travel to sites across the city to deliver education, distribute materials and resources, and participate in community events. - Analyze and incorporate feedback in collaboration with partners to promote continuous improvement of education content and delivery. - Represent the CFB and NYC Votes at public events. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Major in relevant field such as: Political Science, Community Organizing, English, Journalism, Ethnic or Cultural Studies, Social Work, Public Administration, etc. - Understanding or experience with New York City systems such as libraries, public schools, criminal legal system, etc. - Knowledge or experience working in New York City public schools, with preference for working with high schools. - Interest in New York City politics and/or social justice. Basic knowledge of the voting process and local government. - Experience working directly with young New Yorkers or in NYC public skills strongly preferred. Skills - Excellent public speaking and facilitation skills are essential to this role. Candidates should feel comfortable and confident teaching a lesson or presenting to a large audience. - Can clearly communicate with partners and stakeholders and build authentic relationships rooted in trust and understanding. - Demonstrated strong organizational skills. Can follow procedure and neatly track metrics. - Proficient with Microsoft Suite Abilities - Willingness to ask questions and learn on the job - Can engage in public speaking and community education - Can travel independently to events across New York City, often outside of regular work hours. This is necessary to participate in community events reaching out priority neighborhoods. Car service is provided by the office in certain circumstances. Other - We are seeking a candidate that is curious about our work and driven to learn. Candidates should have a strong interest in politics, democracy, social justice, or community organizing. Prior experience working on political campaigns is not required. - Members of our team are committed to modeling the values of collaboration and actively seek to disrupt harmful patterns in government service. The Partnerships and Outreach team believes in the redistribution of power and resources to community members who are most impacted by the systemic issue of low-voter turnout. - We encourage anyone who cares about New Yorkers and shares these values to apply, regardless of your experience level. We especially encourage applicants who have direct life experience navigating these systems to apply. PREFERRED QUALIFICATIONS - Minimum 2 years of relevant experience - Strong project management skills - Experience organizing or facilitating presentations and workshops for diverse audiences - Experience working with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook, Publisher) and Google Suite. - Willingness to travel independently to deliver presentations, participate in speaking engagements, etc. sometimes outside of regular working hours. Occasionally, travel to areas in which public transportation may not be available. - Pursuant to Department of Citywide Administrative Services Commissioner’s Directive No. 2020-2 (concerning the Recruitment of Personnel During the COVID-19 Crisis), New York City residency must be obtained within six months after Emergency Executive Order No. 98 is rescinded. If that time period has passed, residency must be obtained within 90 days of the start date. __________________________________________________________________________________________________________ TO APPLY: All applicants must apply through NYC Government Jobs | Explore Careers | City of New York - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency. __________________________________________________________________________________________________ ADDITIONAL INFORMATION: The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF. The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>MINIMUM QUALIFICATIONS: A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above. __________________________________________________________________________________________________________<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Youth Engagement Coordinator

ABOUT THE CAMPAIGN FINANCE BOARD The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program. We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. ABOUT THE DEPARTMENT The Public Affairs division promotes the agency’s key role in equipping all candidates and voters to power a fairer and more open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Within Public Affairs, the Partnerships and Outreach unit works to build partnerships across the city to disseminate voting information, deliver accessible voter education, and conduct direct to voter outreach. The intention of this team’s work is to create pathways for all New Yorkers to gain trustworthy and accessible information and education around voting and democracy. Only then can we authentically increase civic participation and mobilize our communities beyond just voting. JOB DESCRIPTION In the 2021 NYC Mayoral Election, only 11.1% of New Yorkers aged 18-29 turned out to vote. In the Bronx, only 4% of eligible 16 and 17-year olds are pre-registered to vote. NYC Votes seeks to increase civic participation among young New Yorkers through the implementation of our flagship NYC Votes Youth Ambassador Program. The team is seeking a Youth Programs Coordinator who will focus on the internal facilitation and organization of our NYC Votes Youth Ambassador Program and NYC Votes-led programs. This role will play a critical role in enhancing our civic engagement education and empowerment training for youth across New York City, by supporting the implementation of the Youth Ambassador Program and other NYC Votes-led events. The Youth Programs Coordinator will work closely with both Campaign Finance Board staff to execute the Youth Ambassador Program and with community partners to deliver high-quality youth engagement programming. The role will also support the Partnerships and Outreach team in building and maintaining strong internal systems to organize and track partnership development. The Youth Programs Coordinator will work closely with the Youth Programs Manager on the Community Engagement and Education team to strengthen and support existing NYC Votes-led programming and work with Youth Ambassador and other key stakeholders to implement new education events. All programming is executed to increase youth-voter turnout. The Youth Programs Coordinator will be expected to travel independently across the five boroughs to deliver NYC Votes’ civic engagement curriculum to priority youth audiences. They will be tasked with understanding, tracking, and meeting community needs through the provision of resources and materials, education delivery, event execution, among other engagement and education approaches. The Youth Programs Coordinator will also work closely with Public Affairs staff to assist in the overall development of resources and materials and coordination of services for voters of all ages We are seeking a candidate that is curious about our work and driven to learn. Candidates should have a strong interest in politics, democracy, social justice, or community organizing. Experience working directly with young New Yorkers, especially in a classroom setting, is a huge bonus. Prior experience working on political campaigns is not required. Members of our team are committed to modeling the values of collaboration and actively seek to disrupt harmful patterns in government service. The Partnerships and Outreach team believes in the redistribution of power and resources to community members who are most impacted by the systemic issue of low-voter turnout. We encourage anyone who cares about New Yorkers and shares these values to apply, regardless of your experience level. We especially encourage applicants who have direct life experience navigating these systems to apply. We strongly encourage candidates to submit a cover letter, as this helps us gain a more holistic view of applications. RESPONSIBILITIES Relationship Management - Research and identify new and existing partner organizations including city agencies, high schools, community-based organizations (CBOs), nonprofits, and advocacy groups to expand NYC Votes’ outreach. - Become familiar with NYC Public Schools and build partnerships with teachers, staff, students, and administrators, with focus on schools in priority zip codes. - Develop and implement a tailored partnership building plan to deliver NYC Votes content and material in public schools based on partnership criteria, demographics, and barriers faced. - Serve as the primary relationship manager between individual NYC Public Schools, as well as, other organizations that serve high-school aged youth and the Campaign Finance Board. - Manage material requests and distribution to high schools and teachers, and ensure NYC Votes printed materials and toolkits are widely available at all NYC Public Schools before every election. - Manage Partner accounts and contacts in internal database. - Incorporate new learnings regarding partners and college-aged voters into the overall team and division strategy. Trainings, Workshops, and Education Programs - Develop relevant educational content that encourages use and understanding of accessibility tools, civic engagement, and voter participation for NYC high school students, staff, and administrators. - Plan community conversations, training, and workshops both virtually and in-person for NYC high school students, staff, and administrators. - Work closely with high schools to improve NYC Votes education content and delivery, providing accessible tools like print and downloadable materials. - Deliver education based on audience needs which may include various formats depending on trust, safety, engagement-level, and other aspects of the audience (conversation circles, presentations, classroom-style activities, etc.) - Ensure education is delivered in an accessible way by working with the Project Management and Operations Team to secure access and purchase necessary learning materials. - Create experiential engagement programming and other creative forms of community engagement. - Travel to sites across the city to deliver education, distribute materials and resources, and participate in community events. - Analyze and incorporate feedback in collaboration with partners to promote continuous improvement of education content and delivery. - Represent the CFB and NYC Votes at public events. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Major in relevant field such as: Political Science, Community Organizing, English, Journalism, Ethnic or Cultural Studies, Social Work, Public Administration, etc. - Understanding or experience with New York City systems such as libraries, public schools, criminal legal system, etc. - Knowledge or experience working in New York City public schools, with preference for working with high schools. - Interest in New York City politics and/or social justice. Basic knowledge of the voting process and local government. - Experience working directly with young New Yorkers or in NYC public skills strongly preferred. Skills - Excellent public speaking and facilitation skills are essential to this role. Candidates should feel comfortable and confident teaching a lesson or presenting to a large audience. - Can clearly communicate with partners and stakeholders and build authentic relationships rooted in trust and understanding. - Demonstrated strong organizational skills. Can follow procedure and neatly track metrics. - Proficient with Microsoft Suite Abilities - Willingness to ask questions and learn on the job - Can engage in public speaking and community education - Can travel independently to events across New York City, often outside of regular work hours. This is necessary to participate in community events reaching out priority neighborhoods. Car service is provided by the office in certain circumstances. Other - We are seeking a candidate that is curious about our work and driven to learn. Candidates should have a strong interest in politics, democracy, social justice, or community organizing. Prior experience working on political campaigns is not required. - Members of our team are committed to modeling the values of collaboration and actively seek to disrupt harmful patterns in government service. The Partnerships and Outreach team believes in the redistribution of power and resources to community members who are most impacted by the systemic issue of low-voter turnout. - We encourage anyone who cares about New Yorkers and shares these values to apply, regardless of your experience level. We especially encourage applicants who have direct life experience navigating these systems to apply. PREFERRED QUALIFICATIONS - Minimum 2 years of relevant experience - Strong project management skills - Experience organizing or facilitating presentations and workshops for diverse audiences - Experience working with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook, Publisher) and Google Suite. - Willingness to travel independently to deliver presentations, participate in speaking engagements, etc. sometimes outside of regular working hours. Occasionally, travel to areas in which public transportation may not be available. - Pursuant to Department of Citywide Administrative Services Commissioner’s Directive No. 2020-2 (concerning the Recruitment of Personnel During the COVID-19 Crisis), New York City residency must be obtained within six months after Emergency Executive Order No. 98 is rescinded. If that time period has passed, residency must be obtained within 90 days of the start date. __________________________________________________________________________________________________________ TO APPLY: All applicants must apply through NYC Government Jobs | Explore Careers | City of New York - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency. __________________________________________________________________________________________________ ADDITIONAL INFORMATION: The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF. The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>MINIMUM QUALIFICATIONS: A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above. __________________________________________________________________________________________________________<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Youth Programs Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Key Responsibilities<ul><li>Develop and drive product roadmap and define timelines for future features and capabilities while applying new trends and competitive best practices.&nbsp;</li><li>Build, prioritize, and sequence the feature backlog according to defined metrics including business value, return on investment, and job size.&nbsp;</li><li>Actively collaborate with risk managers, product managers, engineers and other relevant partners in delivery execution.&nbsp;</li><li>Identify use cases, define business processes, and craft end-to-end user flows.&nbsp;</li><li>Break down sophisticated business requirements into actionable product features and technology user stories.&nbsp;</li><li>Develop and implement Test and Learn plans to support ongoing iteration of customer experience and product feature sets.&nbsp;</li><li>Conduct driven assessments and develop product recommendations based on analysis.&nbsp;</li><li>Support development of appropriate tracking and reporting to resolve product performance.&nbsp;</li></ul>Minimum Qualifications<ul><li>Master’s/bachelor's degree in computer science, Computer Engineering, Information Systems Technology, or equivalent.&nbsp;</li><li>4+ years of digital product experience within a large financial institution.&nbsp;</li><li>Demonstrate proficiency in user experience, design, and architecture – You easily recognize aesthetic and functional details and can make pragmatic decisions about what details are important.&nbsp;</li><li>Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders including software developers and engineers.&nbsp;</li><li>Possess Agile/Scrum methodology and rally/Jira/ Confluence proficiency.&nbsp;</li><li>Good balance of technical knowledge and an eye for business with a proven track record of driving digital innovation and business metrics with a customer-first mentality.&nbsp;</li><li>Digital product development experience preferred.&nbsp;</li><li>Experience in risk management in subject areas.&nbsp;</li><li>Strong strategic problem solver with the ability to prioritize tasks and drive results across various initiatives.&nbsp;</li><li>Excellent interpersonal, time management, and communication skills.&nbsp;</li></ul>Preferred Qualifications<ul><li>Familiarity with ServiceNow IRM modules or workflows.&nbsp;</li><li>Experience supporting enterprise GRC technology programs.&nbsp;</li><li>Background in audit, compliance, or operational risk domains.&nbsp;</li><li>Agile or product development certifications (Scrum, SAFe, CSPO, etc.).&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team DescriptionThe Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79) compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.&nbsp;Role DescriptionAs a Data Steward Delegate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Other Primary Responsibilities: <ul><li>Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role. </li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with the Data Steward in developing and managing the data management roadmap. </li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.&nbsp;</li><li>4+ years of direct experience relating to creation and execution of formal data governance and/or data management programs.</li><li>Consistent record of understanding business challenges and strategies and connecting those to data and capabilities.</li><li>Strong communications skills.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends.</li><li>Eagerness to test, learn, fail and improve is crucial.</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li></ul>Preferred Qualifications:<ul><li>Master's Degree preferred.</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.</li><li>Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li><li>Working knowledge of SQL &amp; Python or other programming language preferred.</li><li>Prior experience with Agile or SAFe project methodologies preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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