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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.The Enterprise Data Office (EDO) is part of EDMP organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth. American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Director of Data Controls Design and Enablement.This role will lead the identification, design, development, implementation and management of robust data controls across the enterprise.Reporting to the VP, Data Controls Implementation, this critical role will be instrumental in strengthening our data governance framework and mitigating key data risks within a complex and highly regulated financial services environment.This Director will collaborate closely with business units, technology teams, and risk management functions to ensure the integrity, accuracy, and security of our valuable data assets.Primary Responsibilities:<ul><li>Lead and develop a team of data control managers and analysts to identify and document control gaps mitigating data risk</li><li>Design, develop, implement and manage effective and efficient data controls (both preventative and detective) to address identified gaps and mitigate enterprise data risks while leveraging the enterprise Risk Controls Self-Assessment framework</li><li>Partner with business stakeholders, federated data offices, technology teams, data stewards, and risk and compliance functions to understand data processes, identify control requirements, communicate data requirements and control implementation processes. </li><li>Contribute to the ongoing development and maintenance of the enterprise data control inventory to align with industry best practices, regulatory requirements and the company’s risk appetite.</li><li>Define and deliver key performance indicator (KPI) and Key Risk Indicator (KRI) requirements to product team to create automated reporting to monitor the effectiveness of implemented data controls.</li><li>Present KPI and KRI reporting results to relevant stakeholders to drive risk reduction</li><li>Collaborate with product and tech teams to identify and implement solutions to automate data controls driving efficiency and effectiveness</li><li>Develop training and awareness content to educate colleagues on data control requirements and best practices</li><li>Support internal and external audits as well as second-line reviews by providing artifacts and insights into the data control environment.&nbsp;</li></ul>Qualification Requirements:<ul><li>Bachelor’s degree in a relevant field such as Information Technology, Data Science, Finance, Business Administration, Risk Management or a related discipline</li><li>8 + years of experience in data management, data governance, risk management, internal controls or audit within the financial services industry</li><li>Experience as a people leader</li><li>6+ years’ experience with data risks and data control frameworks, with proven experience in identifying, designing and implementing data controls</li></ul>Preferred Qualifications:<ul><li>Strong knowledge of financial services regulations and compliance requirements</li><li>Excellent analytical, problem-solving, and critical thinking skills with the ability to assess complex data environments and identify control weaknesses.</li><li>Exceptional communication, presentation and interpersonal skills with proven experience in stakeholder management </li><li>Demonstrated ability to work collaboratively across business and technology teams</li><li>Experience with data governance tools and technologies</li><li>Relevant certifications such as CISA, CISM, CDMP, or CRISC are highly desirable</li><li>Strong project management skills with the ability to manage multiple initiatives simultaneously and meet deadlines</li><li>Experience in data analysis and reporting tools</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Director – Data Governance & Management; Data Controls Design and Enablement

<h3>Brokerage Operations Representative</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Brokerage Operations Representative to work in Jersey City, NJ. The hours of operation for this role is 8:30 AM ET - 5:30 PM ET. The hourly pay rate range for this position is $25.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. How Your Work Impacts the Organization The OSG Treasury provides cash management and banking products, operations, and advisory services in support of the various lines of business within Fidelity Institutional (FI). FI provides products, solutions and services to banks, broker/dealers, registered investment advisors, family offices and other financial intermediaries to meet their brokerage, operations, risk, and technology needs. The Expertise We’re Looking For <ul> <li>Bachelor’s degree or equivalent work experience </li><li>Treasury/Banking operations and customer service experience </li></ul> The Purpose of Your Role As a Brokerage Operations Representative you will work in Fidelity’s Operations and Services Group (OSG), within the Treasury Department, the Banking Services division which supports timely and accurate Money Movement-related transaction processing while adhering to policy, procedures, and regulatory guidelines. The Skills You Bring <ul> <li>Working knowledge of industry recognized reconciliation applications </li><li>Strong written, verbal, and interpersonal communication skills </li><li>Ability to work independently and in a team setting </li><li>Strong time management skills </li><li>Proficient with Microsoft Office applications </li><li>Ability to work overtime, if needed </li></ul> The Value You Deliver <ul> <li>Review and resolves incoming Bill Payment inquires and claims in a timely manner </li><li>Provide back-office support including check writing and ACH direct deposit exception processing </li><li>Print and reconcile Check Disbursements for mailing </li><li>Produce and distribute accurate monthly metrics for Banking Service department </li><li>Build and manage relationships with internal and external business partners </li><li>Deliver best in class customer service to our external clients </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Brokerage Operations Representative

Group Director, CX Program ManagementAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:CHANEL is now hiring Group Director, Client Experience (CX) Program Management in New York City.&nbsp; We are looking for a functional strategist and domain expert to lead the orchestration and governance of our digital marketing platform within the Digital and CX organization. This role will drive the evolution of marketing automation, develop loyalty-driven programs, and expand omni-channel engagement efforts to deepen client relationships.This Group Director, CX Program Management role requires a minimum of 10 years in CRM; customer lifecycle and retention marketing with recent expertise in Salesforce Marketing Cloud.What impact you can create at CHANEL:<ul><li>Ensure seamless governance and execution of marketing automation strategies across multiple channels</li></ul><ul><li>Drive marketing platform product roadmap in partnership with Business and Tech to support CRM capabilities</li></ul><ul><li>Responsible for business sign-off on evolutions that impact digital marketing platform and functional journeys</li></ul><ul><li>Lead program and journey prioritization based on business goals and client needs</li></ul><ul><li>Drive behavioral and lifecycle marketing program strategy and oversee implementation</li></ul><ul><li>Develop and manage direct mail and sampling strategies</li></ul><ul><li>Oversee forecasting and inventory of samples and gifts to ensure seamless execution</li></ul><ul><li>Support priority campaigns through sampling with a focus on operational efficiency and loyalty-driven tactics</li></ul><ul><li>Foster strong relationships with internal teams, effectively bridging Digital, Tech, and Business.&nbsp;</li></ul><ul><li>Manage vendors relationships to align on strategy and drive execution</li></ul><ul><li>Drive innovation and testing to introduce new engagement channels and optimize program performance</li></ul><ul><li>Lead the testing strategy to optimize and improve touchpoints within communication journey.</li></ul><ul><li>Partner with Client Intelligence and Data teams to monitor activated client segments and identify growth opportunities</li></ul><ul><li>Manage budgets, SOWs, and vendor negotiations</li></ul><ul><li>Lead on-going upskilling and training to maintaincutting-edgeexpertise within the team</li></ul>​You are energized by:<ul><li>Strategic vision &amp; execution: Balancing long-term goals with short-term action plans</li></ul><ul><li>Data drive journeys:Leveraging insights to craft seamless, brand-relevant client experiences</li></ul><ul><li>Technical Curiosity: Deep understanding of the digital landscape, CRM tools, and CDP platforms</li></ul><ul><li>Problem-Solving: Ability to manage projects, troubleshoot challenges, and provide solutions</li></ul><ul><li>Detail Orientation: Precision in business rules, program setup, technical logic, and data analysis&nbsp;</li></ul><ul><li>Communication excellence: Strong storytelling and interpersonal skills for presenting ideas and leading discussions</li></ul><ul><li>Collaborative leadership: A hands-on, tactical leader who excels in cross-functional teamwork</li></ul><ul><li>Adaptability: Comfort in navigating change in a dynamic environment</li></ul>What you will bring to the team:<ul><li>&nbsp;Deep, hands-on Salesforce Marketing Cloud expertise</li></ul><ul><li>Minimum of 10 years working in customer lifecycle and retention marketing, mar-tech strategy and execution</li></ul><ul><li>Exceptional story boarding and presentation skills, with proven workflow program management</li></ul><ul><li>6+ years improving marketing processes or developing strategy</li></ul><ul><li>Experience running design thinking workshops</li></ul><ul><li>Strong ability to plan and manage CX programs across different platforms, campaigns, and channels</li></ul><ul><li>Skilled at connecting the dots between Business and Tech teams to keep projects running smoothly and efficiently</li></ul><ul><li>Proven ability to build, develop, and lead high-performing teams, fostering growth and collaboration to deliver strong results</li></ul>Position Logistics:<ul><li>The position is based in New York City, with a hybrid work model requiring three days on-site at the CHANEL corporate office in Midtown Manhattan</li></ul><ul><li>Minimum of 10 years leading customer lifecycle and retention marketing, mar-tech strategy and execution</li></ul><ul><li>6+ years improving marketing processes or developing strategy</li></ul><ul><li>Deep, hands-on Salesforce Marketing Cloud expertisea must</li></ul><ul><li>Bachelor's degree, or higher, preferred</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $134,900 - $184,500.Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund&nbsp;&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li></ul><ul><li>401K and other incentives&nbsp;&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.&nbsp;</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation Chanel:&nbsp;&nbsp;<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    &nbsp;</li></ul><ul><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Chanel

Group Director, CX Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThis newly created role of Senior Manager, Enterprise Payments Network Management is an exciting opportunity to contribute to strategic management and optimization of our treasury banking relationships and non-bank payments partners. The incumbent will be working with a Director to establish a large scale, enterprise-wide program established to redesign our payment execution operating model, optimise and de-risk payment partner relationships, offer best in class payments processing, and create safe and compliant enterprise payments services.The Network Management team will oversee the strategy, performance, and compliance of our global bank and non-bank partners within the payments network to ensure efficient, seamless, and optimized money movement for payment use cases across the enterprise. The tram will&nbsp;establish a network partner management framework to deepen bank and non-bank relationships, drive governance and operational excellence, minimize third party risk,&nbsp;and optimize the commercial terms with partners to drive flawless payments processing globally for American Express. This is a unique opportunity to shape the foundation of a critical function and drive the strategic development of an enterprise payment service.Key Responsibilities<ul><li>Network management strategy: Contribute to development of comprehensive inventory of existing payment partner relationships globally across the enterprise assessing their roles, performance, and alignment with strategic objectives. Work with the team on development and implementation of rationalization strategy to optimize the bank partner portfolio and establish clear rules and criteria for engaging new banking partners. &nbsp;</li><li>Strategic relationship management: Negotiate contracts, fee schedules, and service level agreements with new and existing partners with an enterprise perspective to ensure competitive terms and service levels. Drive strategic and proactive management of third-party payment partners.</li><li>Payments network design and oversight: Evaluate existing third-party relationships against business needs to design appropriate payments network along with the strategies for a resilient, efficient, and secure payments network.</li><li>Operational performance and optimization: Assess operational and performance metrics to monitor, benchmark, and optimize the performance of the partners. Identify opportunities to improve operational efficiency.</li><li>Risk management and compliance: Ensure the participants in the payments network operate in compliance with all applicable regulations, e.g., AML, OFAC, PCI, etc. Work with the third-party partners to prioritize work and lead operational readiness and change management program in response to regulatory mandates. </li></ul>Requirements/Qualifications<ul><li>Relevant experience: Minimum of 5 years’ experience in global bank payments (ACH, wire, RTP) on the consumer and/or wholesale side.</li><li>Network management experience, including building partner management framework, assessment and optimization of third-party partners, third-party risk management, SLA management, and fees optimization.</li><li>Regulatory and payment scheme expertise. Proven experience with payment schemes and their compliance requirements, including experience with The Clearing House, The Federal Reserve, Nacha, SEPA, Faster Payments Scheme, etc.</li><li>Program management: Demonstrated ability to lead and manage comprehensive programs in partnership with key stakeholders.</li><li>Passion for results: Passion to drive execution and deliver results in a fast-moving and innovative environment.</li><li>Analytical mindset:&nbsp;Strong analytical and problem-solving skills with a proactive approach to resolving issues and implementing process improvements.</li><li>Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager, Enterprise Payments Network Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the&nbsp;GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GCS is looking for a Sr Manager of Control Management Risk Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Sr. Manager, Control Management Risk Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g. Risk Control Self Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li><li>Experience within financial services industry</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Control Management - Risk Assessments

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business Unit InformationThe Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.We are seeking a highly motivated and detail-oriented Reputational Risk Manager to join our growing team. This role will support the development and implementation of our reputational risk management program, assisting in monitoring, analyzing, and reporting on potential reputational risks. The ideal candidate will possess strong research, analytical, and communication skills, and a keen interest in understanding the evolving landscape of reputational risks.Key Responsibilities:<ul><li>Monitoring and Research:<ul><li>Assist in monitoring traditional and social media, news outlets, and other relevant sources for potential reputational risks.</li><li>Conduct research on industry trends, competitor activities, and emerging reputational risk issues.</li><li>Support the development and maintenance of a comprehensive database of reputational risk information.</li></ul></li><li>Analysis and Reporting:<ul><li>Analyze collected data to identify potential reputational risks and trends.</li><li>Contribute to the periodic enterprise risk management reporting and commentary related to key reputational risks and underlying drivers.</li><li>Assist in the preparation of reports and presentations summarizing key findings and recommendations.</li><li>Contribute to the development of risk assessments and mitigation strategies.</li></ul></li><li>Support Program Implementation:<ul><li>Assist in the development and implementation of reputational risk management policies and procedures, including testing such policies and procedures for compliance across the Company.</li><li>Support the development and delivery of training materials on reputational risk awareness as appropriate.</li><li>Contribute to the maintenance of internal communication channels related to reputational risk.</li></ul></li><li>Collaboration:<ul><li>Collaborate with cross-functional teams, including communications, legal, compliance, and operations, to address reputational risk issues.</li><li>Support the team in responding to reputational risk incidents and crises.</li><li>Perform ad-hoc tasks as assigned.</li></ul></li></ul>Minimum Qualifications<ul><li>Bachelor's degree in risk management, business administration, communications, public relations, or a related field.</li><li>Strong interest in reputational risk management, corporate communications, or related fields.</li><li>Excellent research, analytical, and problem-solving skills.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>Ability to work independently and as part of a team.</li><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Demonstrated ability to maintain confidentiality.</li></ul>Preferred Qualifications<ul><li>Prior relevant experience in reputational risk management or communications.</li><li>Familiarity with social media monitoring tools and techniques.</li><li>Knowledge of risk management frameworks, regulatory landscape, and methodologies.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Reputation Risk Management

<h3>Job Description:</h3>Job TitleIT Audit Manager The Role Are you looking for a position to grow your technology skills, expand your knowledge of financial services, and give you the opportunity to problem solve with some of the best minds in the financial services and technology industries? There is no better place to drive solutions for improving internal controls than to operate at the nexus of technology and business with Fidelity Corporate Audit! As an IT Audit Manager, you will provide independent and objective audit and advisory services that help Fidelity manage risk, improve customer service, and enhance business performance. Our primary motivation is to drive positive change throughout the firm. The Expertise and Skills You Bring <ul><li>BA/BS/MS in Technology, Information Systems, Cybersecurity, or related field of study. </li></ul><ul><li>Professional audit or information security certifications preferred (CIA, CPA, CISA, CISSP, SANS GIAC, etc.). </li></ul><ul><li>Cloud computing (AWS or Azure) related associate-level certifications preferred. Security or Professional cloud certifications would be a plus. </li></ul><ul><li>5-7 years of experience in performing and leading complex information technology audits, preferably financial services. </li></ul><ul><li>Knowledge of cloud security, containerization, API, DevOps, secure software development, application security, databases, and operating systems. Ability to independently perform hands-on IT general controls testing across many of these areas. </li></ul><ul><li>Knowledge of authentication, authorization, and credential management. </li></ul><ul><li>Understanding of Artificial Intelligence, Machine Learning, Data Science and Robotic Process Automation. </li></ul><ul><li>Understanding of security monitoring activities that enable vulnerability, internal/external threat monitoring, incident management and threat intelligence activities. </li></ul><ul><li>Ability to work simultaneously on multiple tasks and lead team priorities and workload. </li></ul><ul><li>Strong technical problem solving and data analytical skills. Scripting and automation experience would be a plus. </li></ul><ul><li>Commitment to innovative, collaborative, and digital working style. </li></ul><ul><li>Strong presentation, written, and interpersonal communication skills. </li></ul><ul><li>Hands-on work style and ‘can do’ attitude with a strong desire to make things happen. </li></ul><ul><li>Curiosity and hunger to learn. </li></ul>The Team The IT Audit Manager will be responsible for performing complex technology and/or business-integrated audits in support of Fidelity’s businesses. Key areas of focus include developing hypotheses around risk and controls, providing input to the development of the integrated audit plan, and collaborating with a successful team. Responsibilities include and are not limited to: <ul><li>Works with business and technology management to build an understanding of complex functions. </li></ul><ul><li>Workflows technology and end-to-end related processes, highlighting risks and controls embedded throughout the function. </li></ul><ul><li>Leverages audit automation tools in the evaluation of business operations and systems. </li></ul><ul><li>Performs and reviews audit test work including organizing and analyzing data, testing controls and documenting results. </li></ul><ul><li>Applies strategic and data analytics concepts, principles, and techniques to more efficiently and effectively identify control deficiencies. </li></ul><ul><li>Drafts audit reports that provide a clear description of issues identified, related implications to the business or enterprise as a whole and management action plans to resolve the issues. </li></ul><ul><li>Coaches and mentors Analysts and Senior Analysts on the team. </li></ul><ul><li>Builds deep working relationships with audit teams and clients. </li></ul>The base salary range for this position is $76,000-$144,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Audit

Fidelity Investments

IT Audit Manager

<h3>Job Description:</h3>The RoleThis role in the Product Strategy team at Fidelity Digital Assets will be focused defining of business and product strategy as well as overseeing its execution through delivery of new, innovative products. Focus will be on advancing of our platform capabilities and designing new products for our global institutional client base. This role requires a highly skilled leader with a passion for digital assets, markets, and financial services products. Expertise and Skills you bring<ul><li>Minimum of 8-12 years of experience in financial services, preferably with product management or strategy experience</li><li>Develop and refine product roadmap through your interpretation of market needs, informed by collaboration with clients and other internal or external stakeholders</li><li>Develop business cases for new product offerings, including considerations for commercial value, operations and technology requirements, and compliance with regulations</li><li>Design new products to meet the needs of our customers now and in the future</li><li>Understand the market and underlying technology, helping Fidelity anticipate future needs of our broad client base</li><li>Interact directly with our clients, as well as our internal business partners across technology, risk, compliance, legal, operations and service teams to drive strategic initiatives</li><li>Collaborate across the firm, identifying opportunities for collaboration and influencing the enterprise’s digital assets strategy</li><li>Deep understanding of how capital markets function including market structure, key operational functions, and regulatory constructs</li><li>Demonstrated passion for and knowledge of digital assets and blockchain technology</li><li>Experience in leading product concepts from incubation through to production</li><li>Commercial mindset and understanding of financial concepts; ability to develop quantitative analysis to support product and other investment proposals</li><li>Strong communication and presentation skills</li><li>Ability to influence even when holding a position contrary to the majority </li></ul>The TeamFidelity Digital Assets℠ offers a full-service enterprise-grade platform for securing, trading and supporting digital assets, such as bitcoin and ether. Fidelity Digital Assets℠ combines the operational and technical capabilities of the broader Fidelity organization with dedicated blockchain expertise to deliver a completely new offering for investors.The base salary range for this position is $100,000-$169,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Product Management

Product Strategy Director (Custody and Trading)

<h3>Job Description:</h3>The RoleThe primary objective of this role is to safeguard the firm’s capital and reputation using risk tools and technology, while delivering outstanding customer service in meeting our clients trading, borrowing and custody needs. You will be responsible for routine market risk analysis while detecting deviations and resolving or intensifying the issues across all lines of business.The Expertise You Have<ul><li>Bachelor's degree in Finance or related field</li><li>5+ years business experience within a large-scale financial services environment</li><li>Series 7 preferred</li><li>Shown knowledge of the brokerage business, operations &amp; accounting</li><li>Deep understanding of margin and option strategies</li><li>Excellent interpersonal, verbal and written communication skills</li><li>Demonstrate strong investigative, technical, and analytical skills</li></ul>The Skills You Bring<ul><li>You are a proactive, driven leader with the ability to operate effectively from the conceptual stage through to a successful implementation</li><li>You have a strong sense of accountability and ownership in your work</li><li>You have strong analytical, influencing, and interpersonal relationship skills</li><li>You demonstrate the ability to make timely, informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems</li><li>You have excellent relationship and partnership skills to build networks across organizations</li><li>You can effectively communicate sophisticated concepts to influence key decision-makers through a combination of knowledge, reasoning, and relationships</li><li>You demonstrate expert analysis and decision-making skills to be deployed in your day-to-day responsibilities</li><li>You have excellent presentation skills and the ability to communicate effectively up, down, and across the organization</li><li>You can present complex information in a way that is easy for others to understand and articulate a point of view in a compelling and succinct manner</li></ul>The Value You Deliver<ul><li>Analyzing and escalating of margin and cash accounts triggered by real-time trading, securities/money movement activities and market volatility to mitigate exposure</li><li>Ensuring customer accounts maintain sufficient capital to withstand a wide range of probable and possible market conditions/events</li><li>Interacting directly with all lines of business on account escalations</li><li>Monitoring of Correspondent Proprietary trading and allocation accounts</li><li>Being responsible for Correspondent Capital Markets trading activity trade-away</li><li>Evaluating real-time exception requests across the Market Access program</li><li>Ability to engage various risk groups and interested parties, and facilitate discussions and meetings of Market Risk policy</li><li>Seeing opportunities to improve existing risk reporting and developing new key risk indicators</li></ul>The TeamThe candidate will join a nuanced, closely-knit Market Risk Team working in Jersey City. The Risk Management Team evaluates and interprets moderately sophisticated financial and statistical information, and assists in the development, enhancement and testing of the risk management system. The individual will represent the firm in looking after internal and external business partners by articulating risk policies and procedures as it relates to risk management.Note: Fidelity is not providing immigration sponsorship for this position.The base salary range for this position is $76,000-$144,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Risk

Senior Analyst, Market Risk

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThis newly created role of Manager, Enterprise Payments Network Management is an exciting opportunity to contribute to strategic management and optimization of our treasury banking relationships and non-bank payments partners. The incumbent will be working with a Director to establish a large scale, enterprise-wide program established to redesign our payment execution operating model, optimise and de-risk payment partner relationships, offer best in class payments processing, and create safe and compliant enterprise payments services.The Network Management team will oversee the strategy, performance, and compliance of our global bank and non-bank partners within the payments network to ensure efficient, seamless, and optimized money movement for payment use cases across the enterprise. The tram will establish a network partner management framework to deepen bank and non-bank relationships, drive governance and operational excellence, minimize third party risk, and optimize the commercial terms with partners to drive flawless payments processing globally for American Express. This is a unique opportunity to shape the foundation of a critical function and drive the strategic development of an enterprise payment service.Key Responsibilities<ul><li>Network management strategy: Contribute to development of comprehensive inventory of existing payment partner relationships globally across the enterprise assessing their roles, performance, and alignment with strategic objectives. Work with the team on development and implementation of rationalization strategy to optimize the bank partner portfolio and establish clear rules and criteria for engaging new banking partners. &nbsp;</li><li>Strategic relationship management: Negotiate contracts, fee schedules, and service level agreements with new and existing partners with an enterprise perspective to ensure competitive terms and service levels. Drive strategic and proactive management of third-party payment partners. </li><li>Payments network design and oversight: Evaluate existing third-party relationships against business needs to design appropriate payments network along with the strategies for a resilient, efficient, and secure payments network.</li><li>Operational performance and optimization: Assess operational and performance metrics to monitor, benchmark, and optimize the performance of the partners. Identify opportunities to improve operational efficiency. </li><li>Risk management and compliance: Ensure the participants in the payments network operate in compliance with all applicable regulations, e.g., AML, OFAC, PCI, etc. Work with the third-party partners to prioritize work and lead operational readiness and change management program in response to regulatory mandates. </li></ul>Requirements/Qualifications<ul><li>Relevant experience: Minimum of 5 years’ experience in global bank payments (ACH, wire, RTP) on the consumer and/or wholesale side.</li><li>Network management experience, including building partner management framework, assessment and optimization of third-party partners, third-party risk management, SLA management, and fees optimization.</li><li>Regulatory and payment scheme expertise. Proven experience with payment schemes and their compliance requirements, including experience with The Clearing House, The Federal Reserve, Nacha, SEPA, Faster Payments Scheme, etc.</li><li>Program management: Demonstrated ability to lead and manage comprehensive programs in partnership with key stakeholders.</li><li>Passion for results: Passion to drive execution and deliver results in a fast-moving and innovative environment.</li><li>Analytical mindset:&nbsp;Strong analytical and problem-solving skills with a proactive approach to resolving issues and implementing process improvements.</li><li>Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

86 Project Management / Professional Services Jobs in Paterson, NJ, USA