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Location: Hybrid at least 3x/week in the office. May be in any Astound East Region office including IL, IN, PA, NY, DC, MA, NJAstound is a leading provider of internet, Wi-Fi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Opportunity Overview:<ul><li>The Human Resources Coordinator plays a pivotal role in contributing to smooth day-to-day HR operations and assists in delivering HR programs and initiatives that enhance the employee experience.&nbsp; The HR Coordinator ensures a seamless onboarding and offboarding experience while managing compliance-related processes, including I-9 verification, E-Verify, and accurate record-keeping in HR systems. This role combines responsibilities from various HR teams with a strong emphasis on supporting the employee life cycle. This role will also work across multiple administration areas, run statistical reporting and rewards program implementation and administration.&nbsp;</li></ul>A Day in the Life of the HR Coordinator: <ul><li>Validate I-9 verifications in compliance with federal regulations and maintain accurate (confidential) records.</li><li>Ensure New Hire data is accurate according to federal/state regulations.</li><li>Ensure all onboarding documents are completed, filed, and stored in the appropriate HR systems.</li><li>Deliver new hire orientation introducing new employees to company culture, policies and benefits.</li><li>Partner with hiring managers, recruiters, and new hires to facilitate a seamless pre-boarding and onboarding process.</li><li>Maintain up-to-date knowledge of federal and state employment verification laws.</li><li>Maintain/update employee records in the appropriate HRIS systems with a high degree of accuracy.</li><li>Run reports and audits to ensure compliance.</li><li>Administer the complete offboarding process, including preparing paperwork, processing Tickets for system owners/access, coordinating with Managers, and conducting employee exit interviews.</li><li>Compile and analyze data from exit interviews to identify key trends and provide actionable insights to the HR and leadership teams.</li><li>Support process improvements by identifying inefficiencies and recommending system enhancements.</li><li>Serve as a point of contact for employees regarding onboarding and offboarding questions.</li><li>Collaborate with Payroll, HRIS, HR Leaders and other departments to ensure smooth onboarding and offboarding processes&nbsp;</li><li>Coordinate and manage local employee activities as needed in support of the market.</li><li>Assist with internal communications to employees and managers regarding HR initiatives including market newsletters and upcoming events.</li><li>Handle a variety of administrative tasks including reporting, auditing, tracking, and preparing presentations.</li><li>Performs other administrative tasks and duties as assigned&nbsp;&nbsp;</li></ul>What You Bring to the Table:&nbsp;<ul><li>2+ years related experience in HR, Talent Acquisition, or onboarding, with experience with I-9/E-Verify compliance</li><li>Organizational Skills: Strong attention to detail, ability to manage multiple priorities, and meet deadlines</li><li>Problem-Solving: Ability to troubleshoot issues and improve processes</li><li>Communication: Excellent interpersonal and written communication skills</li><li>Business acumen</li><li>Maintain confidentiality</li><li>Interpersonal skills</li><li>Tenacity</li><li>Attention to detail</li><li>Self-starter</li><li>Organization skills</li><li>Results oriented</li></ul>Education:<ul><li>Associate degree or equivalent preferred</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;<ul><li>401k retirement plan, with employer match</li><li>Insurance options including medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Compensation: The base compensation range for this position is $26.44 – $33.65 (per hour), plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, relevant skills, experience, and capabilities.&nbsp;Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Human Resources Coordinator

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.&nbsp;At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.&nbsp;Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.&nbsp;We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work:<ul><li>This position will be based in Pittston, PA.</li></ul><h4>Operations Coordinator</h4>Market Support/Order Entry – Responsibilities<ul><li>Place work order for Installs, Change of Service, Downgrades and Upgrades in the Order Entry system called ICOMS.</li><li>High Priority projects as assigned by market management.</li><li>Review daily reports, identify, and resolve issues that will negatively impact Astound, Technicians/Contractors and/or Customer Billing.</li><li>Inbound and Outbound calls to and from Customers.</li><li>Answer incoming phone calls from Sales Agents, Customers, Internal Customers, and provide the requested level of support.</li><li>Research and Resolve Customer Escalations from the Customers, Centralized Service Delivery and local Communities.</li><li>Support the Retention/Customer Care teams.</li><li>Credits/Adjustments approved by the business manager.</li><li>BOLT cases – Assigned by Manager</li></ul>The primary position responsibilities for this position will focus on the Harvest Project, which will last approximately 18 months. The Harvest Project involves contacting customers and switching out their legacy boxes and replacing them with Android boxes. After the Harvest Project has been completed, this position may also be responsible for Payment Center coverage on an as-needed basis.Our Astounding candidate will possess:Skills &amp; Abilities:<ul><li>Demonstrate strong Customer Service skills</li><li>Team oriented mindset</li><li>Remain up-to-date on current offerings/promotions</li><li>Remain calm and courtesy when working with both internal/external customers</li><li>Solid understanding of all Astound products and services</li><li>Strong Computer Skills Working knowledge of Gmail Microsoft Office applications and ICOMS preferred</li><li>Ability to adapt to changing priorities</li><li>Ability to work effectively in a fast paced and dynamic environment</li><li>Ability to multitask</li><li>Close attention to detail</li><li>Strong verbal skills</li><li>Strong troubleshooting skills</li><li>Strong problem solving skills</li><li>Commitment to Punctuality, responsibilities and work habits</li><li>Flexibility in work schedule, OT required at times</li></ul>Required Education and/or Certificates/Credentials:<ul><li>High School Diploma or equivalent</li></ul>We are Proud to Offer an Astounding Benefits Package Including:<ul><li>Rewards: Competitive compensation plan</li><li>Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area</li><li>Retirement: 401k with employer match and immediate vesting</li><li>Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability)</li><li>Professional Development: Paid training &amp; tuition reimbursement program</li><li>Leisure and Fun: Employee discount program</li><li>Live YOUR Life: Generous paid time off plans</li><li>Impact: Established, yet growing, organization where you can make a real impact!</li></ul>Is this the career opportunity you’ve been searching for? Yes? Then let us know about you – apply now!The base salary range in Pennsylvania for this position is $18.00 - $21.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations.Our Mission Statement:&nbsp;* Take care of our customers&nbsp;* Take care of each other&nbsp;* Do what we say we are going to do&nbsp;* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Operations Coordinator

Department: Information Technology
About Us:

Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
Ballard Spahr is looking for a Project Manager responsible for scoping, planning, and executing projects within Ballard Spahr's Project Management Office (PMO). This individual will exercise discretion, build relationships, and develop plans while leading diverse project teams to achieve successful delivery. 
The selected individual will possess demonstrable proficiency in waterfall and some knowledge of agile concepts. This position involves building project charters, scoping custom and packaged vendor solutions (RFPs), developing all aspects of a project plan, managing project invoices and financials, managing resource commitments, and formally closing projects. The ability to understand each project's benefit, solution, technology, and activities while participating and contributing to the evolution of the PMO, including project intake, portfolio management, governance and communication, budgeting, financial management, and resource management with peer groups. This position is remote, and consideration will be given to those near the Philadelphia office or surrounding areas, with the expectation to work in the office as needed. 
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
As a Project Manager within our Information Technology-PMO, your responsibilities include, but are not limited to:
<ul>
<li>Assisting in drafting project charters, including problem statement, objectives/goals, solutions, justification/cost benefit, costs, and resources</li>
<li>Building project teams, which includes identifying team members for each required role within the project team, identifying roles and responsibilities, and building support and facilitating conflict resolutions where required</li>
<li>Facilitating solution selection, including the design of custom solutions and vendor-packaged RFPs; manages a solution evaluation plan to ensure expectations and communication are set and met</li>
<li>Timely project status reporting to key stakeholders and IT leadership, as well as presentation to firm leadership </li>
</ul>
What We're Looking For: 
<ul>
<li> Growth Mindset: Self-motivated with a passion for growth and willing to stay updated with emerging technologies and industry trends, particularly in project management and generative.</li>
<li>Communication: Strong verbal and written communication skills. The ability to listen, understand information and ideas presented, while using analytical skills to interpret the issue at hand and develop applicable or appropriate recommendations and solutions.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
<li>Leadership: Ability to lead, drive, and support projects for successful business outcomes.</li>
</ul>
 Required Experience:
Four plus years of project management experience and a bachelor's degree or equivalent in additional years of experience. Expertise in waterfall and understanding of concepts of agile, as well as experience with Requests for Proposals (RFPs) and delivery of vendor solutions. Experience with custom-built solutions, technologies, and integrations, as well as developing all elements of a project plan. Demonstrated skills in various software applications. Previous experience working in a law firm or legal environment is preferred. A Project Management Professional (PMP) certification, other certifications such as a Certified Scrum Master (SCM) and a Master's Degree are preferred.
The salary range for this position is from $120,000 - $130,000, which reflects the Firm's good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidate's experience, qualifications, and location.
Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the firm's website.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.

At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Ballard Spahr LLP

Project Manager

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work (if applicable): Bethlehem, PAA Day in the Life of the Operations Telecom Specialist:<ul><li>Work with OSP and Headend to resolve signal/plant issues.</li><li>Monitors network plant for signal issues and pages out SMT’s</li><li>Monitors online forums such as Twitter, Facebook and DSL Reports and investigates for information, sending resolutions to the appropriate groups for correspondence.</li><li>Assists Headend and Data and Voice Product Management with overnight customers and maintenances.</li><li>Reviews all pending trouble calls for possible trends or wide scale plant issues.</li><li>Assists Dispatch and Field Techs with outages and any escalated service issues.</li><li>Works with VOD engineers on escalated or widespread VOD issues.</li><li>Monitors daily disconnect quota.</li><li>Assist IR with escalated issues/last line of defense in troubleshooting.</li><li>Acceptance and assurance of proper NOC ticket resolution (MTTR).</li><li>Direct troubleshooting liaison to Internet Engineering Group.</li><li>Sets up and prioritizes maintenance SRO work orders for SMT plant work.</li><li>Reviews and monitors CMTS for congestion.</li><li>Create and review reports in Data Mart to improve operations. Review, analyze and run various daily, weekly and monthly reports.</li><li>Prioritize, lead, act on and direct work within the market.</li><li>Scrub power supplies for issues and potential outages.</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:<ul><li>Years of Experience: 5+</li><li>Proficiencies: ICOMS, Webtools/Enron, Telnet, TEADS, Merlin, Cisco IOS, Microsoft CRM, Bill View, ProComm, Credit Check, Data Mart, Sage Quest</li><li>Must be able to work both autonomously and within a group dynamic.</li><li>Follow policies and department procedures for all decision-making.</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionOur Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Operations Telecom Coordinator

<h3>Job Description:</h3>The Vice President, Relationship Management Team Lead (Team Lead) has overall accountability for a team of 10-15 Managing Directors that oversee Workplace Investing client relationships which are primarily for 401(k) recordkeeping.The position involves establishing, upholding, and expanding solid and dependable client connections with important decision-makers, influencers, and C-suite committee members. The Team Lead oversees a team of service-oriented employees and partners from across the company to address client demands and solve challenges, as well as assists institutional clients in running a successful benefits program to enhance the welfare of their staff.The Expertise You Have<ul><li>College degree preferred.</li><li>Relationship management experience preferred.</li><li>Management experience preferred.</li><li>Complete series 7, 24 &amp; 63 exams within 90 days of hire.</li><li>Strong proven negotiation skills spanning sophisticated financial and service delivery related topics, both internal and client facing</li><li>Ability to navigate and influence executive level business leaders, both internal and client facing across multiple functions and businesses</li><li>Strong revenue management and overall financial acuity</li><li>Lead multiple, sometimes conflicting priorities, balancing the needs of the client and the organization</li><li>Leadership, mentoring, and career developments skills with a tenured team of professionals</li><li>Validated consultative sales skills</li><li>Experienced presentation, meeting management, and interpersonal skills</li><li>In partnership with Core Market Segment Leadership, develop and execute strategy and goals for organization that produce year-over-year profitability.</li><li>Accountable for retention, client loyalty, and revenue opportunities of assigned territory.</li><li>Develop and maintain strong client relationships (along with MD), including multiple constituencies including HR, Treasury, Legal, and Procurement.</li><li>Serve as a senior point of contact for key Plan Sponsor and Advisor clients; address client issues and mitigate risk</li><li>Provide leadership and support for all client re-pricing, renewal, and competitive rebid activity on team. Collaborate with MD, Sales (when applicable) and other business partners in these retention activities.</li><li>Drive engagement with internal business leaders in joint planning and client strategies to deliver upon desired outcomes.</li><li>Serve as functional liaison for optimally representing client and organizational interests with senior leaders across Fidelity.</li><li>Coach and mentor to provide continued career development and evaluate performance.</li><li>Proactively nurture relationships with desired feeder organizations (internal and external) to produce and maintain a talent pipeline.</li><li>Ensure that team is aligned with all appropriate rules and regulations. For example: review customer correspondence, licensing, sales literature and client presentations.</li></ul>The Value You Deliver<ul><li>In cooperation with Core Market Segment Leadership, develop strategy and goals for organization that produce year-over-year profitability.</li><li>Develop and maintain strong client relationships (along with MD), including multiple constituencies including HR, Treasury, Legal, and Procurement.</li><li>Provide leadership and support for all team-based client re-pricing, renewal, and competitive rebid activity.</li><li>Coach and mentor to provide continued career development and evaluate performance.</li><li>Ensure that team is aligned with all appropriate rules and regulations. For example: review customer correspondence, licensing, sales literature and client</li></ul>The TeamThe Team Lead will manage 10-15 Managing Directors (MD) with approximately $15-20B in assets under administration across ~500 clients. MDs are also responsible for a portfolio of multi-product client relationships that span services such as Defined Contribution, Managed Accounts, Self-Directed Brokerage, and Health Savings Accounts.<ul><li>The position involves extensive and ongoing client contact with senior-level client decision makers (CFO, CEO, VP of HR) of existing and prospective customers, placing a premium on executive presence, benefits and financial services acuity, and consultative sales skills.</li><li>Responsible for the overall strategy of the territory in order to improve business results.</li><li>Focus areas include client retention and dedication, revenue growth, cross selling, and relationship risk mitigation strategies.</li><li>Additional management duties include associate development, performance evaluation, compensation planning and hiring.</li></ul>The base salary range for this position is $120,000 - $200,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship Management

Fidelity Investments

VP, Relationship Management Team Leader- Retirement Services

Job Summary:&nbsp;The Human Resources Coordinator plays a key role in supporting the Office of Human Resources by managing a wide range of responsibilities. Reporting to the Vice President of Business Affairs, this position contributes to recruitment efforts, student employment, employee engagement, and overall HR administration. The Coordinator ensures compliance with employment requirements, maintains accurate records, supports onboarding and offboarding processes, provides reporting and technical assistance, and fosters a positive, professional experience for both employees and student workers.Essential Functions:&nbsp;<ul><li>Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University's Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability.</li><li>Safeguard the confidentiality and integrity of employees and departmental records.</li><li>Oversee personnel files and electronic HR records; review and prepare sensitive documents with accuracy and discretion.</li><li>Deliver daily HR office support, including filing, maintaining forms and templates, and managing office inventory to ensure smooth operations.</li><li>Coordinate and schedule university and departmental meetings, interviews, and training sessions.</li><li>Assist with HR administrative tasks and other duties as assigned.</li></ul>Recruitment and Onboarding:<ul><li>Post open positions, screen resumes, and coordinate interviews.</li><li>Complete pre-employment background checks for all new hires.</li><li>Set up employee profiles in ADP HRIS and Power Campus Student Information System.</li><li>Facilitate onboarding for new employees, including required paperwork and orientation support.</li></ul>Systems &amp; Reporting<ul><li>Manage electronic signature processes (Adobe Sign/DocuSign).</li><li>Enter and maintain accurate data in Excel and HRIS systems; generate reports for payroll, headcount, retention, and cost analysis.</li><li>Provide technical assistance to supervisors and students using HR tools, forms, and systems.</li></ul>Student Employment:<ul><li>Process and maintain student employment paperwork in compliance with university, state, and federal requirements.</li><li>Coordinate and oversee onboarding for student workers, including orientations, I-9 verification, background checks, and payroll documentation.</li><li>Facilitate offboarding for student employees, including terminations, exit documentation, and system updates.</li><li>Process job status changes for student employees (role updates, pay adjustments, transfers, supervisor changes).</li><li>Serve as liaison between HR and campus supervisors to ensure consistent employment practices and issue resolution.</li><li>Draft and issue employment contracts for graduate assistants, interns, and special student positions.</li><li>Update and maintain HR portals, website pages, and student employment resources.</li><li>Create training materials, guides, and presentations for supervisors and student workers.</li><li>Respond to student inquiries regarding employment policies, procedures, and resources.</li></ul>Qualifications/Education:<ul><li>Bachelor's degree in Human Resources, Business Administration, or related field.</li><li>1–3 years of human resources experience; experience in a higher education or nonprofit environment preferred.</li><li>Working knowledge of employment laws, regulations, and best practices.</li><li>Strong interpersonal and communication skills with the ability to build collaborative relationships across the university.</li><li>Excellent organizational skills with the ability to manage multiple priorities and problem-solve effectively.</li><li>Demonstrated discretion, emotional intelligence, and professionalism in handling sensitive information.</li><li>Proficiency in HRIS systems, Microsoft Office Suite, and the ability to generate and interpret data reports.</li><li>HR certification (e.g., SHRM-CP, PHR) preferred, or willingness to obtain within three years of employment.</li></ul>Physical Requirements:1. Attendance is required in order to perform the duties of this job.2. Prolonged periods of sitting at a desk and working on a computer.3. Must be able to lift 15 pounds at times.

Alvernia University

<h3>Job Description:</h3><h3>Planning Consultant</h3>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your integrity and adoption of Fidelity’s client commitment standards, we know you will inspire client dedication with the goal of developing lifetime relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Financial services experience preferably in financial planning</li><li>Degree and/or other professional certifications such as CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Planning Consultant works alongside Financial Consultants and/or Wealth Planners in a financial planning capacity. Through your knowledge and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional planning opportunities in which you will partner with the adviser to develop further. This partnership will allow the team to further meet the needs of our clients. You will see your impact on the business and have rewarding interactions with clients every single day!<h3>The Skills You Bring</h3><ul><li>Thorough understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound telephone calls to further educate clients and find opportunities to add value to the relationship</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners, and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Planning Consultant - Exton, PA

The Franklin Institute,&nbsp;the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find TFI offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.Position Description:The&nbsp;Project Manager, Capital Projects, will oversee the Institute’s capital projects, including ongoing exhibition upgrades outlined in the Master Plan and remediation projects for existing exhibitions.&nbsp;The Project Manager, Capital Projects, will also be responsible for:&nbsp;<ul><li>Document existing exhibition conditions and draft project scopes of work.</li><li>Review architectural design documents, specifications, and contracts for feasibility and TFI standards.</li><li>Conduct inspections during construction for conformance to plans.</li><li>Develop, monitor, and maintain project budgets; review and approve invoices.</li><li>Conduct punch lists and ensure receipt of accurate As-Built Drawings.</li><li>Act as liaison between architects, general contractors, subcontractors, and exhibit vendors (design, production, lighting, A/V, interactive, and media).</li><li>Relay exhibit design requirements, including electrical, data infrastructure, rigging, paint, flooring, sprinklers, and lighting.</li><li>Plan and lead construction coordination meetings.</li><li>Synchronize architecture/GC schedules with exhibit design and installation schedules.</li><li>Coordinate with AV technicians and IT teams on networking and building-wide control system integration.</li><li>Collaborate with design, operations, business operations, and marketing teams to minimize public disruption.</li><li>Manage value engineering processes related to GC scope.</li><li>Implement strategies to mitigate risks and maintain project schedules.</li><li>Make periodic inspections of exhibit spaces to review work in progress for conformance to plans and specifications during the GC construction period.</li><li>Ensure projects are delivered on time, within budget, and of the highest quality.</li></ul>Position Requirements:<ul><li>Bachelor’s degree in architecture, project management, construction management, or design preferred.</li><li>5–7 years of project management experience in construction, industrial design, architecture, or exhibitions.</li><li>Proven experience with capital projects in museums, cultural institutions, or similar environments.</li><li>Proficiency in Microsoft Office 365 and Adobe PDF.</li><li>Experience with Vectorworks, Airtable (or similar project management platforms).</li><li>Procore experience preferred.</li><li>Familiarity with early 1900s building architecture is a plus.</li></ul>Status:&nbsp; Full-time, 37.5 hours per week, Monday – FridayBenefits Information:The Franklin Institute offers a comprehensive benefits package including health, dental, and vision, 401K, life insurance, and disability coverage. We also offer generous Paid Time Off, paid holidays, and numerous wellness program benefits.To apply,&nbsp;please visit our&nbsp;<a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ff597998-5237-415e-98a1-ad9a86051a77&amp;ccId=19000101_000001&amp;lang=en_US" target="_blank">Career Center</a>.&nbsp;We look forward to hearing from you!Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications.&nbsp; We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role.&nbsp; If much of this job description describes you, then please apply for this role.&nbsp;The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability, or protected veteran status.

The Franklin Institute

Project Manager, Capital Projects

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:Philadelphia, Villanova, Bucks County, Wilmington, Marlton, NJ<h3>Client Support Specialist</h3>We have an exciting opportunity for a remote, licensed Client Support Specialist in the Greater Philadelphia Metro area! While you will work from home, you must reside near the Greater Philadelphia area as occasional in-person participation with your peers is an important part of our culture. We offer virtual interviewing and onboarding, as well as access to our virtual training and support. You’ll have full access to work from home capability to support our clients remotely.<h3>The Purpose of Your Role</h3>As a Client Support Specialist, you will be focused on enhancing relationships with our high-net-worth clients who have assets of $250,000 to $1 million, and therefore have complex service and investment needs. In this role, you will help to increase customer loyalty and drive business development opportunities.<h3>The Value You Deliver</h3><ul><li>Engaging with customers, via inbound calls, responding to their inquiries, and providing product and service level guidance,</li><li>Processing customer requests to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li></ul><h3>The Expertise We’re Looking For</h3><ul><li>Series 7 required</li><li>Series 63 preferred (paid training &amp; support provided)</li><li>2-3 years of previous experience working in the financial services industry</li><li>Strong technological savvy and comfort with learning how to use new tools</li></ul><h3>The Skills You Bring</h3><ul><li>You have a broad-based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Ability to effectively influence others and use consultative skills to enrich the customer experience</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance.The base salary range for this position is $50,000 - $76,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer Service

Client Support Specialist - Greater Philadelphia, PA Area (REMOTE)

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Pittsburgh, Pitt - South HillsAs a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

12 Project Management / Professional Services Jobs in Pennsylvania