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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description At the Center for Education Policy Research at Harvard University (CEPR) our mission is to transform education through the power of quality evidence. We believe that if we want to dramatically improve educational outcomes for all children, evidence must play a critical role.&nbsp;The Strategic Data Project (SDP), an initiative of the Center for Education Policy Research, is a national network of education leaders working to use data to improve student success. SDP has trained more than 1000 data leaders through its data fellowships, and SDP Institutes in Leadership and Analytics (SILA).&nbsp;CEPR offers programs that connect doctoral students with opportunities to apply their research in real education agencies, while also building networks and learning from faculty across Harvard through seminars and events. These experiences help students bridge academic training with practical impact in the field.Job-Specific Responsibilities: The Higher Education Program Coordinator will be a core member of the Strategic Data Project’s team, and will support other CEPR fellowship programs as needed, by helping support high quality events, in-person and virtual; on and off campus.&nbsp;Event Support (30%)&nbsp;Coordinate in-person and virtual workshops to ensure a high-quality experience for fellows and partners.&nbsp;<ul><li>This includes making purchases within a pre-assigned event/function budget, and negotiating and liaising directly with hotel management, food vendors, and A/V contacts to create a successful event experience.</li><li>Support event speakers and attendees by booking their travel and securing their lodging at in-person events held across the country, in a manner that is consistent with university policies, event timeline, and available resources.</li><li>Provide in-office support for pre- and post-event organization, including printing materials and packing and shipping supplies to on-site event locations.</li></ul>Event Planning and Facilitation (20%)&nbsp;<ul><li>Contributing to creation of event collateral, agenda design, session delivery, and other aspects of event and experience planning for events and workshops.&nbsp;</li><li>Presenting at planning meetings, engaging key stakeholders and internal and external partners throughout event planning and execution and ensuring seamless event implementation.&nbsp;</li><li>Monitoring event attendees as they register for programs, progress through logistical tasks, and ultimately participate in the event.&nbsp;</li><li>Providing strategic reminders, support, and accountability to ensure successful and productive attendance at CEPR events.</li></ul>Fellowship Monitoring (25%)&nbsp;<ul><li>Monitoring fellowship participants progress through program milestones, identifying participants who are behind schedule or at-risk of falling behind for the Program Manager.</li><li>Maintain accurate contact records in QuickBase and related platforms; managing access to partner tools; tracking attendee progress through operational tasks (e.g., booking travel to events); and keeping attendees informed of upcoming milestones and deadlines.&nbsp;</li><li>Support Program Manager with tasks related to onboarding and offboarding cohorts, including contact management, development of communication plans, and management of Learning Management Software.&nbsp;</li><li>Provide support to the fellow experience by being a “first line” of triage and question support via email and/or at in-person events.&nbsp;&nbsp;</li><li>Providing strategic reminders, support, and accountability to ensure successful and productive attendance at SDP events.&nbsp;</li></ul>Program Operations (15%)&nbsp;<ul><li>Preparing and maintaining financial documentation including reimbursement paperwork, financial reports in Concur, and reviewing complex documents, such as hotel contracts, to assure compliance with university requirements and/or government regulations.&nbsp;</li><li>Work with program directors and managers to effectively leverage partner tools, including learning management platforms (e.g., Canvas), event websites (e.g., Sched), and Slack. This also includes incorporating these partner tools into communication strategies, creating templates as needed, and finalizing materials to ensure consistently branded, high-quality content.&nbsp;</li><li>Work with program directors and managers to effectively leverage partner tools, including learning management platforms (e.g., Canvas), event websites (e.g., Sched), and Slack. This also includes incorporating these partner tools into communication strategies, creating templates as needed, and finalizing materials to ensure consistently branded, high-quality content.&nbsp;</li></ul>Cross-Team Collaboration and Participation (10%)<ul><li>Work as part of a team that supports the success of CEPR initiatives.&nbsp;</li><li>Proactively collaborate with other events coordinators and team members responsible for financial processing to ensure consistent practices, share learnings and resources, and troubleshoot challenges together.&nbsp;</li></ul> Qualifications Basic Qualifications: <ul><li>Associates degree and 3 years of experience, or the equivalent.&nbsp;</li><li>Prior program/ project coordination experience.&nbsp;</li></ul>All candidates invited to the final interview round will be asked to complete an activity / task.&nbsp;To be considered, you must submit a cover letter. Please submit your resume and cover letter as one document when applying for the role.This position is a term appointment for one year from the date of hire, with a strong possibility of continuation.This position is Hybrid and requires occasional travel (approximately 10%). Overtime opportunities may be available. Flexibility to work early mornings, late evenings, and weekends as needed to support scheduled events is required. 
Additional Qualifications and Skills: <ul><li>Excellent, organizational, interpersonal and communication skills required.&nbsp;</li><li>Ability to prioritize work in an environment with multiple and conflicting interests.&nbsp;</li><li>Ability to work independently with minimal supervision.&nbsp;</li><li>Ability to handle complex and confidential information with discretion.&nbsp;</li><li>Competency using a variety of computer programs, especially Microsoft suite and Google docs.&nbsp;&nbsp;</li><li>Experience with Quickbase, Qualtrics, Canvas, Concur, Zoom, and project management platforms (e.g. Asana) are pluses.</li><li>Bachelor’s degree preferred.&nbsp;</li><li>Experience working with (or in) education or the public sector preferred.</li></ul> Additional Information <ul><li>Appointment End Date:1 year from Date of Hire&nbsp;</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 054. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Program Coordinator, Higher Education

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Compensation ConsultantThis position will be part of the Broad-Based Compensation team and has responsibility for execution and administration of the Bristol-Myers Squibb (BMS) compensation programs. This includes, but is not limited to, compensation including base pay, long and short-term incentives, job evaluations and pricing, allowances, and one-time payments.Detailed Position Responsibilities<ul><li>Perform job evaluations and market pricing in alignment with global principles and processes.</li><li>Responsible for review and analysis of market data, market trends, and internal equity; ensure competitive positioning within the market and apply knowledge of business and industry best practice.</li><li>Perform testing activities for annual compensation planning, system implementations, changes and ongoing enhancements.</li><li>Conduct and participate in Annual Salary Surveys (Compensation Surveys - local &amp; regional)</li><li>Support the execution and delivery of Global and Regional compensation projects and programs, influencing, educating and collaborating with the stakeholders for optimum execution.</li><li>Leverage expertise in proactively understanding changes in legislation, practices and trends for our industry and markets; proposes solutions/recommendations to stakeholders to drive the company’s strategy.</li><li>Own local market expertise and knowledge on:</li><li>how collective agreements apply to specific country locations, understanding local grading structures according to the respective collective agreement. Identify and implement improvements to training materials utilized by other teams on local grading and liaise with payroll teams to conduct reconciliations ensuring we have accurate local grading and ensuring readiness for annual mandatory increase processes.</li><li>allowance plans and market specific compensation programs, ensuring detailed process documentation is prepared and maintained and that knowledge is shared within the team to enable accurate understanding and application of the rules, ensuring compliance with local market policies.</li><li>Act as the local market expert for assigned EMEA markets, advising global teams on any local market requirements as well as proactively identifying any potential risks and formulate solutions to mitigate risks identified seeing solutions through to completion.</li><li>Act as escalation point to research and resolve Total Rewards inquiries that need specialized rewards knowledge or access to specific systems.</li><li>Assist with compliance and governance of compensation plans and programs including identifying risks, participating in audits and recommending and delivering corrective or preventive actions.</li><li>Identify and recommend opportunities for improvements to existing systems and processes.</li></ul>Qualifications<ul><li>Bachelor's degree from an accredited university/college or equivalent required</li><li>Proven experience and expertise in Compensation</li><li>General knowledge and understanding of HR policies, processes, employment laws and total rewards legislative requirements for the relevant region.</li><li>Demonstrated analytical abilities, attention to detail and the ability to successfully manage multiple competing tasks and priorities.</li><li>Ability to network across a global organization to align with organization objectives and strategy to operationalize and deliver enterprise-wide solutions.</li></ul>#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Tampa - FL - US: $74,970 - $90,846&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Compensation Consultant

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-MontgomeryLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-Montgomery, the premiere student-centered educational institution in Montgomery County, serves The Woodlands and Conroe communities. LSC-Montgomery provides a relaxing and conducive learning atmosphere while offering leisure learning opportunities, individual classes, and unique programs such as radiologic technology, physical therapy, and biotechnology.Location address is 3200 College Park Drive, Conroe, TX 77384.Job DescriptionPURPOSE AND SCOPE:The Coordinator III, Science Lab will be responsible for creating and managing a multidimensional educational link between the science lectures and the science laboratory experience (Biology, Chemistry, and Physics &amp; Geology). This is accomplished through close coordination with the professors' lectures and a knowledge of the sciences. Leads, plans, develops, evaluates and improves assigned science lab. Directs the daily and general operations of the science teaching labs including creating laboratory schedules, maintaining inventory, and quality assurance of lab items, managing department budgets, coordinating and updating laboratory safety protocols, and hiring/training/evaluating/supervising lab assistants. ESSENTIAL JOB FUNCTIONS:<ul><li>Directs daily operations of the science teaching lab; Recruit, hire, schedule, and prioritize work and activities and organize training for lab assistants</li><li>Analyze and evaluate success factors for the science lab and create plans for improvement to ensure learning environment enhances student intellectual and skills development</li><li>Ensure and maintain local/state/federal compliance of processes and documentation with assigned lab; includes chemical and bio-hazardous waste and ongoing maintenance of Material Safety Data Sheets</li><li>Schedule equipment repair/inspection and chemical &amp; medical waste removal</li><li>Manage budget and order needed supplies, chemicals and equipment; work with vendors, purchasing, and Accounts Payable to purchase materials; assist with department/division budget preparation, track expenditures, monitor expenses versus budgets, and assure that discrepancies are resolved</li><li>Train and mentor subordinates on proper technique in making chemical solutions and on calibrating and checking laboratory instrument/equipment</li><li>Manage and plan various lab classrooms and schedules including meetings, seminars, events, and general support</li><li>Direct and monitor laboratory safety protocols such as OSHA Hazard Communication, OSHA Laboratory Standard, Tier II Chemical Reporting &amp; Right to Know Stations (SDS), and monitor regulated &amp; bio-hazardous materials ensuring proper disposal</li><li>Maintain an accurate inventory and quality assurance of lab items including media, videos, software, models, mannequins, equipment, and learning lab materials</li><li>Oversee cleanliness and maintenance of facility; walk facility regularly to observe and report unsafe or unsightly conditions, and ensure these items are addressed and corrected promptly</li><li>Identify new technologies &amp; safety regulations and conduct risk management assessments to evaluate the prospective lab and ensure compliance of the college with regulatory agencies.</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>An astute and broad knowledge of the sciences and related safety protocols and regulations (EPA, OSHA) for the successful handling of day-to-day operations</li><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications.</li><li>Ability to prepare and analyze reports</li><li>Possesses excellent organizational skills</li><li>Strong multi-tasking abilities with the ability to prioritize duties</li><li>High level of customer service</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office and/or laboratory environment with exposure to safety hazards typical in a laboratory (working with chemicals, live specimens, moving equipment, etc.)</li><li>Safety protocol must be strictly followed at all times</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Bachelor's degree and at least 1 year of experience, or an equivalent combination of education and experience </li></ul>PREFERRED QUALIFICATIONS:<ul><li>Bachelor's degree in a related field</li><li>At least 3 years of science lab experience</li></ul>SalaryHiring salary range is $48,152-$55,375Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Coordinator III, Science Lab

Project Management Office Intern – Summer 2026Please note that we do not offer visa sponsorship for this position.ROLE SUMMARY:As a Summer Project Management Intern at National Life Group, you will play a vital role in supporting our Project Management Office (PMO) team to ensure smooth and effective project delivery. This hands-on role provides a unique opportunity to work on strategic projects, build your project management skills, and gain valuable industry knowledge in the insurance field. You’ll collaborate with cross-functional teams, helping to track project progress, analyze data, and support communication efforts across departments.RESPONSIBILITIES: <ul><li>Project Support: Assist project managers with planning, executing, and closing projects, including managing project schedules, timelines, and resources.</li><li>Documentation: Help maintain project documentation, such as status reports, meeting minutes, and task lists to ensure clear communication and up-to-date project tracking.</li><li>Data Analysis &amp; Reporting: Compile and analyze project data to create reports that assess project progress, risks, and overall performance. Present insights and recommendations for improvements.</li><li>Stakeholder Communication: Work with internal teams to gather project updates, support in preparing presentations, and assist with stakeholder communication on project status and milestones.</li><li>Risk Management: Support risk identification and mitigation processes, including tracking risks, documenting issues, and updating risk logs as needed.</li><li>Process Improvement: Contribute to initiatives aimed at optimizing project management processes and workflows within the team.</li></ul>QUALIFICATIONS: <ul><li>A rising senior currently pursuing a Bachelor’s degree in Business, Project Management, Insurance, or related field.</li><li>Strong organizational and time-management skills, with keen attention to detail.</li><li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with project management tools like Asana, JIRA, or MS Project is a plus.</li><li>Excellent verbal and written communication skills, with the ability to communicate clearly and concisely.</li><li>Strong analytical and problem-solving skills with a proactive approach to identifying solutions.</li><li>Enthusiastic about learning, with a genuine interest in project management and the insurance industry.</li></ul>HOW YOU SHOW UP: Success within project execution demands that our practitioners deliver with both hard and soft skills. Strong candidates will have soft skills including the ability to adjust their engagement styles to build relationships and connections with collaborators, find creative and analytical ways to navigate uncertainty, and be comfortable communicating via multiple forms to land their intended messages. Critical hard skills will involve critical analysis skills, comfort in&nbsp;navigating financial and budgetary data, and an ability to be organized and follow through on tasks and activities promptly.PROGRAM HIGHLIGHTS: <ul><li>10-week paid internship (June 3-Aug 8) with formal orientation and onboarding</li><li>Networking opportunities with peers and leaders throughout the summer</li><li>Cross-departmental group project focused on an enterprise-wide solution presented at a&nbsp;company-wide event</li><li>Presentation skills coaching sessions</li><li>Learning opportunities throughout the&nbsp;program</li><li>Access to mentors (former program participants)</li></ul> <h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Project Management Office Intern – Summer 2026

Job Title: Instructor of Respiratory Care and Site Coordinator - Grant Funded Position
Job Grade:&nbsp;907
Campus Location:&nbsp;Walters State Community College - Sevier County Campus (Employees are assigned to a “home” location but may occasionally or regularly be required to work at other WSCC locations.)
Job Purpose:&nbsp;To provide instructional assistance to the Respiratory Therapy Program, function as a full-time faculty member, and actualize the goals/standards of the program.
Essential Job Functions:
<ul>
<li>Coordinate and oversee all instructional and programmatic activities at the designated satellite site, ensuring student learning experiences are consistent and equivalent to those offered at the main campus.</li>
<li>Serve as a full-time faculty member by delivering an appropriate teaching load through traditional, hybrid, and computer-mediated instructional methods, incorporating established program curriculum, and engaging in collaborative teaching with faculty peers.</li>
<li>Support the Program Director in conducting annual program evaluations, accreditation reviews, and budget development processes.</li>
<li>Provide academic and professional guidance to students while maintaining effective communication with faculty, staff, and administration across the department, division, and college through both in-person and virtual platforms.</li>
<li>Demonstrate flexibility in work schedule, including availability for evening, weekend, and off-campus instructional responsibilities as required.&nbsp;</li>
<li>Perform additional academic, administrative, and service-related duties as assigned to support the mission and goals of the program and college.</li>
</ul>
Required Qualifications:
<ul>
<li>Bachelor’s Degree in an area of Respiratory Care or related field of study. 
</li>
<li>Registered Respiratory Therapist (Current RRT credential) by the National Board of Respiratory Care. 
</li>
<li>Minimum of two (2) years’ experience as a Registered Respiratory Therapist 
</li>
<li>Holds current Tennessee license as a Registered Respiratory Therapist. 
</li>
<li>Working knowledge of computer software and standard office equipment, various academic software, and Microsoft Office Suite. 
</li>
<li>Previous teaching experience in Respiratory Care. As faculty or as a clinical instructor/preceptor. 
</li>
</ul>
Preferred Qualifications:
<ul>
<li>Master’s Degree in a related field of study. 
</li>
<li>Two (2) years teaching experience 
</li>
</ul>
Behavioral Core Competencies:
<ul>
<li>Empowers and motivates the team to maximize effectiveness. 
</li>
<li>Listens effectively, encourages, and is receptive to new ideas; invites response/dissent; verifies he/she has a clear understanding of what others are saying. 
</li>
<li>Breaks down barriers and develops influential relationships across teams/functions/layers; challenges others to identify new ways to view existing situations. 
</li>
<li>Empowers team to adjust procedures to improve service quality and find creative solutions to problems. Recognizes and rewards achievement. 
</li>
<li>Spends time with the team to learn about their capabilities, needs, and priorities. Manages team conflicts effectively, providing constructive feedback and coaching to help develop team members. 
</li>
<li>Inspires improvement to advance the College’s mission while preserving institutional principles and character; recognizes and rewards people whose actions support organizational change efforts. 
</li>
<li>Considers the impact and efficiency of decisions prior to deciding on a specific course of action in deference to WSCC’s benefactors and supporters. 
</li>
</ul>
Leadership &amp; Supervisory:&nbsp;
<ul>
<li>Manage the operations of the Respiratory care program on the Sevierville campus.</li>
<li>Ensure that the educational experiences of students on the Sevierville campus are equivalent to those of the Niswonger campus (base program).</li>
<li>Assist with analysis and interpretation that helps build or manage the budget.</li>
<li>Maintain adequate, ongoing communication with the Program Director and Director of Clinical Education</li>
<li>To serve in a leadership capacity to meet CoARC standards and divisional needs</li>
</ul>
Environment &amp; Working Conditions:&nbsp;The office environment is temperature-controlled with occasional fluctuations.&nbsp; May be exposed to varying conditions when traveling to various work locations.
Physical Demands (including requirements for travel or working nights/weekends/holidays):&nbsp;
<ul>
<li>Ability to travel by motor vehicle.</li>
<li>Sitting or standing for extended periods of time.</li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.
REQ#501816
Posting Closes: Monday, November 10, 2025

Motlow State Community College


      Instructor of Respiratory Care and Site Coordinator
    

Join the Clean Energy RevolutionBecome an&nbsp;Outage Management System (OMS) Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide in-depth technical knowledge for critical outage management project work defining the future of Grid Management.&nbsp; Your technical understanding will help ensure our team’s success by supporting the operations and maintenance of the existing OMS system.&nbsp; You will also leverage your skills and experience to solve technical issues with our next generation outage and grid solutions.&nbsp; As part of the IT team that brings these core capabilities to our T&amp;D organization, you will make a true difference in the planning, delivery, and operational support of our Outage Management technologies.SCE’s OMS provides critical planned and unplanned outage information to our Transmission &amp; Distribution Organization as well as our Customer Service Organization. The system allows identification and management of outages from initial incidents through restoration and feeds analytical data to several outage-related systems.As an Outage Management System (OMS) Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;<h4>Responsibilities</h4><ul><li>Performs technical evaluations of grid application systems and develops user training guide alongside team and management</li><li>Performs comprehensive energy audits to assess current energy usage, identify inefficiencies, and propose energy-saving measures</li><li>Advises management on various reliability issues, grid application tools performance gaps, and potential need for new analysis, software or technology development</li><li>Provides comprehensive engineering solutions to improve transmission system reliability and enable future growth of the Electric Transmission Grid</li><li>Identifies potential risks related to energy management and develops strategies to mitigate them</li><li>Evaluates electrical system engineering alternatives for various attributes, including cost, weight, package, quality, benchmarking, geometry creation and functional analysis</li><li>Provides recommendations to senior management on high-level technical issues pertaining to the grid applications</li><li>Ensures compliance with energy-related regulations and reporting requirements, preparing accurate reports for relevant authorities</li><li>Participates in major grid application vendor software enhancements, new product implementation and acceptance testing, ensures deployment in production is successful and cost effective</li><li>Ensures project KPIs are met and stays up-to-date with the latest energy management technologies and innovations, assessing their suitability for implementation</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience in designing, building, implementing, maintaining, and supporting complex Utility, Realtime or Enterprise systems&nbsp; - OR - Five or more years of experience as a user of a Utility grid application</li></ul>Preferred Qualifications<ul><li>Experience with Transmission and Distribution networks, SCADA and control systems.</li><li>Five or more years of experience working with and/or supporting an electric utility Outage Management System.</li><li>Possesses proficient analytical skills to troubleshoot complex problems related to real-time systems.</li><li>Experience creating and executing shell script and/or Python.</li><li>Experience with SQL queries and reporting tools and platforms.Experience performing data analysis and development of business reporting.</li><li>Strong coordination and communication skills to support working with cross-functional teams and vendors to achieve success in project activities.</li><li>Experience with Kubernetes and Jenkins.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>This position includes providing phone and occasional on-site technical support related to troubleshooting and resolving moderate to highly complex system issues.&nbsp; OMS is supported 24/7, 365 through after-hours on-call that this position will participate in through weekly rotation.</li><li>The primary work location for this position is Santa, Ana.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at an alternate work location.</li><li>Position will require up to&nbsp;5%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Outage Management System (OMS) Senior Specialist

Join the Clean Energy RevolutionBecome an Outage Management System (OMS) Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide in-depth technical subject-matter expertise for critical outage management project work defining the future of Grid Management.&nbsp; Strong technical leadership and guidance will ensure our team’s success.&nbsp; Your technical expertise will help ensure our team’s success by supporting the operations and maintenance of the existing OMS system.&nbsp; You will also leverage your skills and experience to solve technical challenges with our next generation outage and grid solutions.&nbsp; As part of the IT team that brings these core capabilities to our T&amp;D organization, you make a true difference in the planning, delivery, and operational support of our key outage management technologies.SCE’s OMS provides critical planned and unplanned outage information to our Transmission &amp; Distribution Organization as well as our Customer Service Organization. The system allows identification and management of outages from initial incidents through restoration and feeds analytical data to several outage-related systems.As an Outage Management System (OMS) Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;<h4>Responsibilities</h4><ul><li>Manages the reliable, safe, and compliant operation and maintenance of the grid application system, and implements grid modernization capital and expense programs</li><li>Develops and manages energy efficiency projects, integrating advanced technologies and renewable energy sources to reduce energy consumption</li><li>Develops and implements tools, processes and procedures that enhance system reliability and organizational efficiencies</li><li>Collaborates with cross-functional teams to promote energy-saving practices and ensure effective energy management throughout the organization</li><li>Identifies, implements, and maintains key performance and process metrics to evaluate the efficiency and effectiveness of processes, procedures and applications</li><li>Designs, develops and maintains plans related to data integrity, system reliability, and consistency</li><li>Oversees software development and maintenance support for the grid applications as they relate to the operation and control of the electrical grid</li><li>Designs, administers and monitors grid application software configurations</li><li>Facilitates grid application vendor software enhancements and leverages product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions</li><li>Develops group performance expectations and goals that align with line of business and Company goals</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in designing, building, implementing, maintaining, and supporting complex Utility, Realtime or Enterprise systems&nbsp; - OR - Seven or more years of experience as a user of a Utility grid application</li></ul>Preferred Qualifications<ul><li>Seven or more years of experience with Transmission and Distribution networks, SCADA and control systems.</li><li>Seven or more years of experience working with and/or supporting an electric utility Outage Management System.</li><li>Have proficient analytical skills to troubleshoot complex problems related to real-time systems.</li><li>Experience creating and executing shell script and/or Python.</li><li>Experience with SQL queries and reporting tools and platforms.</li><li>Experience performing data analysis and development of business reporting.</li><li>Strong coordination and communication skills to support working with cross-functional teams and vendors to achieve success in project activities.</li><li>Five or more years of experience with Kubernetes and Jenkins.</li><li>Experience with SAP ISU.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>This position includes providing phone and occasional on-site technical support related to troubleshooting and resolving moderate to highly complex system issues.&nbsp; OMS is supported 24/7, 365 through after-hours on-call that this position will participate in through weekly rotation.</li><li>The primary work location for this position is Santa Ana, CA.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at an alternate work location.</li><li>Position will require up to&nbsp;5%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Outage Management System (OMS) Advisor

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Coordinator, Appeals ManagementESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Location: Remote within US onlyRequired Schedule: Monday - Friday, 8:00 AM - 5:00 PM ESTHourly Payrate: $18.27Overview:Our Denial Management department is responsible for managing denied inpatient referrals from our partnered clients, handling a consistently high volume of cases each day. We support approximately 100 facilities, utilizing a structured workflow coordinated through a dedicated queue schedule maintained in SharePoint. Each team member is assigned specific facilities or tasks but remains cross-trained to work across multiple areas to ensure seamless coverage and operational flexibility. The department functions exclusively as an outbound call center, with all incoming communication routed to a centralized mailbox for triage and follow-up.Job Summary<ul><li>Perform denial research and follow-up work with insurance companies via phone to resolve appeals that have been submitted but remain without a determination</li><li>Compile multiple documents into appeal bundles and submit appeal bundles to payers in a timely manner</li><li>Determine and document appeal timeframes and payer process per facility within CorroHealth proprietary system</li><li>Transcribe information from clients’ EMRs and payer portals into required electronic format; check completed work for accuracy</li><li>Monitor and complete tasks within shared inboxes and internal request dashboards</li><li>Receive and document incoming emails, calls, tickets, or voicemails</li><li>Follow up with the client or internal staff via email or phone for additional information as requested</li><li>Export and upload documents within CorroHealth proprietary system</li><li>Cross-trained on various functions within the department to support other teams as needed</li><li>Other responsibilities as requested by management</li></ul>Minimum Qualifications: <ul><li>Must love communicating with others over the phone</li><li>Computer proficient. Must have intermediate skills with Outlook and Excel.</li><li>Must be able to schedule meetings, log onto Teams for meetings.</li><li>Must be able to open a new excel workbook, use formulas such as; adding and subtracting, copying and pasting.</li><li>Must be able to type a minimum of 25wpm</li><li>Detail oriented</li><li>Shows initiative and responsibility in taking the necessary steps towards problem resolution</li><li>Works independently, but is a team player</li><li>Able to work in a fast-paced environment</li><li>Possess good verbal and written communication skills</li><li>Required to keep all client and sensitive information confidential</li><li>Strict adherence to HIPAA/HITECH compliance</li></ul>Education/Experience Required:<ul><li>High School Diploma or equivalent required</li><li>Bachelor’s degree preferred</li><li>Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines</li><li>Prior experience of accessing hospital EMR’s and Payer Portals preferred</li><li>Proficient in MS Word and Excel. Needs to be able to open a new excel workbook, copy and paste, do basic formulas such as adding, subtracting and copying and pasting.</li><li>Must have basic skils in Outlook. Should be able to create a meeting invitation, accept a meeting invitation, receive and respond ot email and set up folders.</li><li>Must be able to type a minimum of 25 wpm with a 90% accuracy rate.</li></ul>What we offer:<ul><li>Hourly salary $18.27 (firm)</li><li>Medical/Dental/Vision Insurance</li><li>Equipment provided</li><li>401k matching (up to 2%)</li><li>PTO: 80 hours accrued, annually</li><li>9 paid holidays</li><li>Tuition reimbursement</li><li>Professional growth and more!</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Coordinator, Appeals Management

Client Service Representative Quality Team Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Charitable Planning Associate to work in Westlake, TX. The primary goal of the Quality Specialist is to ensure the accuracy and completion of all transactions processed by the Fidelity Charitable Service Delivery team. This role will support Service Delivery in its mission to improve processes, measure capability, and drive performance. The Expertise We’re Looking For <ul> <li>Bachelor’s degree or equivalent experience in a related field </li><li>1-2 years of work experience, including demonstrated success working in a fast-paced environment </li><li>Financial Services experience preferred </li><li>Experience within the quality field </li><li>Understanding of analytical tools for process improvement; Six Sigma and Lean </li></ul> The Purpose of Your Role In this role, you will be part of the Service Delivery team and support the execution of Fidelity Charitable’s operations strategy. This position exists to mitigate risk, create efficiencies and provide quality analysis to our operations teams. The primary role is to identify errors in daily processing and analyze available data to prevent future errors from occurring. The Skills You Bring Your ability to be a self-starter with a high degree of ownership and accountability for results, and ability to take initiative, learn quickly and think independently will enable Service Delivery to reduce risk and enhance the customer experience. Your flexibility and adaptability will enable you to react constructively and with a positive demeanor to multiple and shifting priorities, unexpected events and seasonal demands. Your strong communication and interpersonal skills will drive collaboration with internal and external business partners to help create and implement solutions. Your attention to detail and inquisitive nature will be key in helping you problem solve. The Value You Deliver <ul> <li>Review transactions and work items to determine accuracy. Ability to code and concisely capture the details regarding the review to enable trending and further analysis. </li><li>Apply the appropriate business tools to identify and gather samples as outlined in Quality Management plan. </li><li>Perform testing of samples using the appropriate business rules to ensure completion and accuracy. </li><li>Collaborate with other quality specialists to ensure daily completion of audits per SLA requirements. </li><li>Proactively look for opportunities to improve Fidelity Charitable’s operational capabilities and performance; and stay abreast of internal and external operational developments and best-in-class capabilities. </li><li>Develop and maintain strong and effective relationships with internal and external business partners upon which Fidelity Charitable relies to complete its work. </li><li>Provide feedback as directed to assist with root cause identification. </li><li>Identify gaps in business partner organization’s policies and procedures based on assigned predefined audit points. </li><li>Share new insights or realized trends with analysts and peers. </li></ul> How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising.

Fidelity TalentSource

Client Service Representative

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position SummaryThe Senior Manager, Internal Fraud Program Management &amp; Quality Assurance plays a critical leadership role in ensuring the success, consistency, and control effectiveness of the enterprise-wide Internal Fraud Program. This leader will oversee a small team of program managers responsible for driving program execution, strategic initiatives, and quality assurance across the Internal Fraud Center of Excellence (COE).This position is accountable for establishing program discipline, ensuring adherence to enterprise standards, managing cross-functional coordination, and embedding quality assurance (QA) mechanisms that monitor control performance and operational readiness. The ideal candidate will have a strong background in program management, governance, and risk oversight — with the ability to influence across multiple stakeholders in a highly regulated, complex environment.Key Responsibilities<ul><li>Lead the development and execution of internal fraud program plans, ensuring alignment with enterprise fraud risk strategy and risk management frameworks.</li><li>Manage cross-functional initiatives that enhance detection, prevention, governance, and reporting capabilities within the Internal Fraud COE.</li><li>Establish and maintain program management standards, tools, and documentation consistent with enterprise PMO expectations.</li><li>Oversee tracking and delivery of program milestones, budgets, and risk mitigation activities.</li><li>Serve as the central coordination point between stakeholders across all lines of defense for internal fraud related matters</li></ul><ul><li>Design and oversee the Quality Assurance (QA) framework for internal fraud processes, ensuring consistent adherence to enterprise standards, procedures, and policies.</li><li>Lead the review and testing of internal fraud processes, controls, and rule implementations to assess design and operating effectiveness.</li><li>Identify gaps or weaknesses in process execution and partner with control owners to develop timely and effective remediation plans.</li><li>Create standardized QA scorecards and reporting to provide transparency into control health and program maturity.</li><li>Support readiness and validation activities for audits, regulatory exams, and internal reviews.</li></ul><ul><li>Partner with the Director to prepare materials and updates for governance committees, management meetings, and risk reviews.</li><li>Coordinate across the Reporting &amp; Insights and Governance teams to align quality and program performance metrics with enterprise dashboards.</li><li>Build strong partnerships with 2LOD (Operational Risk, Compliance) and 3LOD (Audit) partners to ensure alignment on QA methodology and testing outcomes.</li><li>Ensure consistent communication and engagement across program stakeholders to drive transparency and accountability.</li></ul><ul><li>Lead, mentor, and develop a small team of program managers and QA analysts to deliver high-quality results and foster professional growth.</li><li>Cultivate a culture of operational excellence, collaboration, and continuous improvement within the team.</li><li>Provide guidance and structure to ensure consistent execution, documentation, and adherence to governance processes.</li></ul><ul><li>Identify opportunities to enhance efficiency and effectiveness in program delivery and QA testing processes.</li><li>Leverage automation, workflow management tools, and data insights to strengthen QA precision and reporting.</li><li>Stay current on industry trends and best practices in fraud governance, risk management, and program quality disciplines.</li></ul>Qualifications<ul><li>Bachelor’s degree in Business, Risk Management, Project Management, or related field required; Master’s preferred.</li><li>8+ years of experience in program management, risk management, or governance, ideally within financial services.</li><li>Proven experience leading program execution and quality assurance in a risk, compliance, or fraud-related function.</li><li>Prior experience managing a small team of program or project professionals.</li><li>PMP, Lean Six Sigma, or related certification a plus.</li></ul><ul><li>Strong knowledge of risk management and fraud prevention frameworks.</li><li>Expertise in program management tools, methods, and documentation practices.</li><li>Experience designing and implementing QA frameworks or testing programs.</li><li>Strong analytical and problem-solving skills with exceptional attention to detail.</li><li>Proficiency in project tracking tools (JIRA, Asana, Smartsheet) and data visualization tools (Tableau, Power BI) preferred.</li><li>Excellent communication, organization, and presentation skills.</li></ul><ul><li>Collaborative leader who drives results through influence and partnership.</li><li>Strategic thinker who can balance tactical execution with long-term program vision.</li><li>Skilled at managing multiple priorities and delivering results in a fast-paced environment.</li><li>Effective communicator capable of engaging senior stakeholders and cross-functional partners.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

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