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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Governance team is to establish the Operational Risk and Controls strategy for GMNS set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GMNS is looking for a Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager, GMNS Control Management Governance will:<ul><li>Advise on execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. </li><li>Track issues with KRI limits and risk appetite for GMNS to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly </li><li>Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU </li><li>Manage details of specific risk and controls governance forums for GMNS, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums </li><li>Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs </li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication </li><li>Facilitate the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) </li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU </li><li>Administer implementation of key areas training initiatives that align with Operational Risk Management </li><li>Facilitate processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials </li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul>Required Qualifications:&nbsp;&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:&nbsp; <ul><li>Translating operational risk strategy and appetite into execution guidelines </li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds </li><li>Oversee the implementation of the operational risk governance frameworks&nbsp; </li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp; </li><li>Facilitating the operational risk exam management processes </li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Control Management Governance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express Credit &amp; Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience. Credit &amp; Fraud Risk colleagues are the industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to identify insights and actions that can have a meaningful impact on our customers and our business.The successful candidate will join the Banking Onboarding Fraud Risk team, which is a team of highly skilled analytical professionals that defines policy and procedures, designs strategy, partners in building banking capabilities, and develops monitoring controls.This position would participate in foundational controls and processes compliant with Banking regulations, for commercial and consumer banking programs.&nbsp; In this role, you will collaborate with the multiple partners including product teams, legal, compliance, servicing operations, Digital Banking platform, technology, vendors, and capabilities teams.&nbsp; Successful candidates implement compliant strategies that drive great customer experience and offer robust fraud and credit controls.Key responsibilities include:<ul><li>Risk Management Strategy: Design and execute Third Party Fraud risk management strategies for American Express Deposit and Lending Products, monitor growth and trends in the portfolio and evaluate new data sources to enhance Third Party Fraud risk strategies.</li><li>Develop, enhance, and monitor capabilities and controls that support industry leading loss rates as well as best in class customer experience for new product launches and product enhancements.</li><li>Execution of risk-related policies, procedures, and strategic initiatives: Critically evaluate our risk-related policies and procedures and drive execution of the next generation of improvements and strategic initiatives.</li><li>Driving profitable growth: Work with Capabilities, Product, Compliance and Servicing partners to ensure timely execution of risk controls.</li></ul>Qualifications:<ul><li>3+ years of banking and/or lending experience, across the fraud life cycle. Background/experience in analytics preferred.</li><li>Fluency with data manipulation tools like Python, Tableau, or SQL plus experience in data-driven decision making strongly preferred.</li><li>Exceptional problem solving and analytical skills and strong project management and communication skills to work effectively in a team environment.</li><li>Solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems.</li><li>Able to work in a very dynamic environment. Direct experience working with cross-functional internal teams and external vendors to implement strategies and drive results.</li><li>Strategic thinking, ability to work independently and prioritize in real-time.</li><li>Bachelor's or Master’s degree or equivalent work experience in risk management, especially deposit &amp; operational risk (Masters in Science, engineering/tech, math/stats or MBA degree a plus).</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager-Risk Management

Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location West Sayville, NY&nbsp; Salary $55,000&nbsp; Days/Hours Tuesday - Friday; 10am - 6pm &amp; Saturday; 8am - 4pm&nbsp; Description Concern Housing is seeking a Service Coordinator to be&nbsp;responsible for providing linkages with community resources, daily living skills training, counseling and support, documentation, and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for their clients. Responsibilities Include but are not limited to:<ul><li>Facilitate residents’ linkage with services available in the community (e.g., case management, clinical services, day programs, vocational services and opportunities, community integration, entitlements, etc.).</li><li>Development of quarterly goal plans, functional assessments, goal plan reviews. Weekly meetings with clients to develop skills and review progress.&nbsp; Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.).</li><li>Provide individual counseling and support services.</li><li>Housing services including assistance with maintenance issues.</li><li>Provide daily living skills training (e.g., medication monitoring and training, cleaning, money management, etc.).</li><li>Perform monthly fire safety inspections.</li><li>Attendance at weekly supervision and staff meetings.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Other duties as assigned by the Program Director or Supervisor.</li></ul> Salary: $55,000 &nbsp; Position Requirements Bachelors Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, &nbsp;Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! &nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Service Coordinator

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li> Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li> Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li> Demonstrate effective use of supplies and staff labor hours. </li><li> Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li> Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li> Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li> Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li> Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li> Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li> Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li> Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li> Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li> Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li> May assume Charge Nurse's responsibilities as needed.</li><li> May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li> Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li> Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li> Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li> Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li> Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li> Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li> Maintain collaborative working relationship with Medical Director and physicians.</li><li> Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li> Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li> Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li> Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li> Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li> Assists with recruitment, training, development, and supervision of all personnel.</li><li> Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li> Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li> Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

U.S. Renal Care

Dialysis Clinical Coordinator

<h3>Job Description:</h3>Manager, Research and InsightsFidelity Charitable is looking for a customer obsessed data analyst and program manager to oversee our customer experience insights program, turning data into insights and driving those insights into business actions. This role is made for candidates who enjoy research and analysis and who also want to work with people and advocate for customer needs.The Role <ul><li>Managing our customer experience feedback programs:</li><li>Maintaining our net promoter score survey and system across Fidelity Charitable donors, advisors, and nonprofits, including programming and maintaining surveys, managing email sends, monitoring technology infrastructure, and developing results reporting.</li><li>Conducting data analysis and synthesizing data inputs from multiple listening posts and feedback mechanisms to create insights-driven reporting for business stakeholders. Data sources include feedback surveys, qualitative and quantitative primary research, internal data, customer conversations, and secondary research. </li><li>Acting as the day-to-day contact for organizational questions and input regarding the customer experience feedback program. Working to continuously improve programs.</li><li>Maintaining text analytics programs</li><li>Developing and maintaining insights analysis dashboards for the team and the organization, visualizing and analyzing customer feedback. Working with stakeholders across the business to understand needs and use cases, then developing dashboard solutions. </li><li>Performing data analyses in response to research requests or to uncover business improvements. Interpreting and helping communicate key findings.</li><li>Contributing to additional qualitative and quantitative strategic research initiatives as needed, including supporting the growth of the marketing insights function and driving the adoption of existing insights across a rapidly growing organization.</li></ul>The Expertise and Skills You Bring<ul><li>Bachelors’ degree and 3+ years of experience in marketing research, insights, customer experience programs, data, and/or business analytics or consulting; requires some experience in project or program management.</li><li>Research and quantitative analysis skills; ideally a familiarity with marketing and customer research. </li><li>Excellent verbal and written communication skills.</li><li>A learning mindset – you actively seek new ways to help the team stay ahead of business objectives, bring new vendors / methodologies to the table, stay on top of best practices.</li><li>Ideally experience with Salesforce, Qualtrics (or similar survey platforms), and Tableau</li><li>Experience with NPS/CX a plus.</li><li>Nonprofit, philanthropic, or financial services background advantageous but not required.</li><li>You are a skilled and self-directed project manager who thrives in a small team environment; you can proactively oversee and execute end-to-end projects with limited inputs.</li></ul>The TeamThe customer insights manager will be part of a small dynamic team that sits within Fidelity Charitable marketing. In addition to the marketing team, the insights manager will work most closely with technology, business analytics, service delivery, and fundraising teams.Note: Fidelity is not providing immigration sponsorship for this positionCompany Overview Fidelity Charitable’s mission is to make charitable giving simple, accessible, and effective. Your work will drive our growth through customer obsession; with a rapidly expanding donor base and program offerings, your work will help ensure we have our finger on the pulse of customer sentiment.The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising <h3>Certifications:</h3><h3>Category:</h3>Business Analytics and InsightsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity Investments

Manager, Data Analytics and Insights

<h3>Job Description:</h3>Job Description<h3>Director, Testing and Reporting Services</h3>The Director, Testing and Reporting Services (TRS) position is responsible for leading a TRS production team that is dedicated to outstanding client service and operational excellence in support of annual compliance activities for Workplace Investing (WI) defined contribution plans. TRS supports the Strategic, Select, Large and Core markets and partners closely with Client Relationship Management and Client Service Managers and Administrators to help plan administrators comply with plan-year ERISA and DOL rules and regulations.<h3>The Expertise You Have</h3><ul><li>Bachelor’s Degree is required</li><li>8+ years’ experience leading operations teams</li><li>Strong understanding of defined contribution plan ERISA, DOL and IRS regulations</li></ul><h3>The Skills You Bring</h3><ul><li>Demonstrated leadership and professional growth</li><li>Passion for mentorship, innovation and problem-solving</li><li>Ability to form and clearly communicate vision and purpose, and influence the adoption of change</li><li>Excellent interpersonal, presentation, verbal and written communication skills</li></ul><h3>The Value You Deliver</h3><ul><li>Successfully lead a high-volume, deadline-driven operations team in a regulatory environment</li><li>Manage to critical Key Process Indicators (KPIs) that reflect outstanding performance at the team, function and department level</li><li>Foster a culture of associate engagement, growth and development</li></ul><h3>The Team</h3>Testing and Reporting Services (TRS) provides annual reporting and other services to more than 25,000 plan sponsors at Fidelity Investments. TRS’ services span several work streams: Plan Year End Summary (PYES), Form 5500, Employer Calculations &amp; Additional Testing (ECATs), Nondiscrimination Testing (NDT), and Customer Service. TRS produces more than 125,000 annual reporting campaigns which are provided electronically via our highly secure client portal – Plan Sponsor Webstation (PSW). This suite of reporting is the underpinning for our plan sponsor’s annual compliance related activity. Services we provide are provided to clients’ auditors and to governmental agencies such as the Department of Labor (DOL) or Internal Revenue Service (IRS). Our team manages Service Level Agreements and regulatory deadlines that must be met in order to avoid penalties and to maintain client satisfaction.<h3>Certifications:</h3><h3>Category:</h3>ComplianceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Director, Testing and Reporting Services

Senior Coordinator - Industrial Engineering Part-Time (Temporal)Job ID: 13384Location: El Paso, TXFull/Part Time: Part TimeRegular/Temporary: RegularAbout UTEP<a href="https://www.utep.edu/UTEP" target="_blank">https://www.utep.edu/UTEP</a> is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.<a href="https://www.utep.edu/engineering/The" target="_blank">https://www.utep.edu/engineering/The</a> College of Engineering at The University of Texas at El Paso (UTEP) is committed to excellence in education, research, and innovation. With a strong focus on applied and interdisciplinary learning, the College serves a diverse student population and is nationally recognized for graduating the largest number of Hispanic engineers at the doctoral level.Located at the U.S.-Mexico border, the College of Engineering plays a vital role in regional economic development and global research initiatives. Our faculty, students, and industry partners work together to solve real-world problems in areas such as advanced manufacturing, sustainability, aerospace, and data science.Position InformationHiring Department: <a href="https://www.utep.edu/engineering/Posting" target="_blank">https://www.utep.edu/engineering/Posting</a> End Date: Open until filled.Hours: 20 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekendsFLSA status: ExemptEarliest Start Date: As soon as possible.Salary: Commensurate with experience.Required Application Materials:• Resume• Cover Letter• List of three referencesNote: This position is Grant Funded and subject to availability of funds.The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionSummary: The primary purpose of this position is to work with project principal investigator and the team on a National Science Foundation funded project on National Research Traineeship (NRT). Coordinates program related activities and initiatives, keeps official records, and executes administrative policies determined by or in conjunction with other officials. Duties are performed under limited supervision and with moderate latitude for the use of independent judgment.The normal work schedule is 20.00 hours per week, with a standard work schedule from 8:00 AM to 5:00 PM. Flexibility in the work schedule is occasionally required to support NRT program activities that occur outside the normal work schedule.Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Statement of Duties and Responsibilities:Supports the NSF NRT program goals and planning activities.Manage finances, event scheduling and coordination, coordination about course scheduling, coordination with community partners, center for community engagement and independent advisory board members, assist with human subjects submissions and amendments, communication with program faculty and participants such as seminar speakers, setup team communication platforms and share regular and routine communication to student trainees, and assist in data collection, monitoring progress of student trainees, and input to program evaluation and assessment.Assist in marketing and recruitment of potential trainees and facilitating the online course transition by communicating with the Division for Continuing Education.Assist in the setup of the Equity Design Corp towards the end of the project period.Serves as an advocate for the NSF NRT program, both within UTEP and in the community.Oversees budget accounts and purchasing to show receipts and expenditures.Reconciles NRT program accounts online and maintains back up documentation in an organized fashion.Plans and coordinates special events (student activities, workshops, seminars, open houses, etc.) on behalf of the NRT program. Drives within city limits to pick up supplies or make deliveries for planned program activities.Has knowledge of all Microsoft Office software and is able to learn and use institutional software systems.Complies with all State and University policies.Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.QualificationsQualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Qualifications:Education: Bachelor's degree from four-year college or university within area of assigned responsibility or equivalent combination of education and experience.andExperience: Three years of related experience; or equivalent combination of education and experience.Additional InformationPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and talk or hear. The employee must regularly be able to lift and move up to 50 lbs.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level for this work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office atStatement of Duties and Responsibilities:Supports the NSF NRT program goals and planning activities.Manage finances, event scheduling and coordination, coordination about course scheduling, coordination with community partners, center for community engagement and independent advisory board members, assist with human subjects submissions and amendments, communication with program faculty and participants such as seminar speakers, setup team communication platforms and share regular and routine communication to student trainees, and assist in data collection, monitoring progress of student trainees, and input to program evaluation and assessment.Assist in marketing and recruitment of potential trainees and facilitating the online course transition by communicating with the Division for Continuing Education.Assist in the setup of the Equity Design Corp towards the end of the project period.Serves as an advocate for the NSF NRT program, both within UTEP and in the community.Oversees budget accounts and purchasing to show receipts and expenditures.Reconciles NRT program accounts online and maintains back up documentation in an organized fashion.Plans and coordinates special events (student activities, workshops, seminars, open houses, etc.) on behalf of the NRT program. Drives within city limits to pick up supplies or make deliveries for planned program activities.Has knowledge of all Microsoft Office software and is able to learn and use institutional software systems.Complies with all State and University policies.Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.QualificationsQualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Qualifications:Education: Bachelor's degree from four-year college or university within area of assigned responsibility or equivalent combination of education and experience.andExperience: Three years of related experience; or equivalent combination of education and experience.Additional InformationPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and talk or hear. The employee must regularly be able to lift and move up to 50 lbs.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level for this work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6153822jeid-a989ef1bdd89494c9ff7efb89a41bb30" target="_blank">https://apptrkr.com/6153822jeid-a989ef1bdd89494c9ff7efb89a41bb30</a>

The University of Texas at El Paso

Senior Coordinator - Industrial Engineering Part-Time (Temporal)

Proposal Development SpecialistJob ID: 13390Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEPUTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.<a href="https://www.utep.edu/research/advancement/Research" target="_blank">https://www.utep.edu/research/advancement/Research</a> Advancement is committed to supporting UTEP's research efforts by providing strategic services to enhance the university's competitiveness in today's research landscape. Our team, comprised of research developers, evaluation experts, and writers, guides faculty through every step, from identifying funding opportunities to proposal development to garnering collaborative approaches and formative and summative evaluation. We work across all colleges, departments, and units, offering comprehensive services to advance research, innovation, and impact.Position InformationHiring Department: Research AdvancementPosting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekendsFLSA status: ExemptEarliest Start Date: As soon as possible.Salary: $65,000 annually.Required Application Materials:• Resume• Cover Letter• List of three referencesIncomplete applications will not be considered.The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionSummary: The Proposal Development Specialist in Research &amp; Innovation primarily provides comprehensive support for developing grant proposals and secondarily provides marketing assistance. This position operates under moderate supervision with opportunities for initiative and independent judgment. The role involves collaborating with faculty staff and external stakeholders to ensure the preparation of competitive and well-structured grant proposals and providing support for marketing strategies. The specialist will also support internal funding opportunities and honorific awards programs.Essential FunctionsSupport faculty and staff in designing and preparing grant proposals at each process phase, including analyzing the solicitation, assessing, summarizing, and outlining proposal requirements, strategy consultations, and supporting engagement with funding agencies.Assist and support drafting letters of intent, institutional letters, and other non-scientific documents.Support faculty and staff in preparing and reviewing proposals by providing qualitative and editorial reviews of proposal drafts and specific content within the proposal.Facilitate internal and external review of proposals.Conduct in-depth analysis and research on funding agencies, funding opportunities, and agency programs.Support the administration of internal funding programs and coordinate honorific awards, including communicating opportunities, assisting with nominations, and supporting faculty throughout the process.Monitor the funding landscape for opportunities aligned with faculty and staff research interests and University priorities.Analyze and provide summaries of funding announcements.Support faculty and staff with strategic post-submission consultations on unfunded proposals, developing a strategy for re-submission opportunities.Build knowledge of campus research strengths through relationships with staff and faculty.Prepare and disseminate email communications, including funding opportunities, workshops, and events.Prepare marketing collateral, including, but not limited to, email bulletins, digital/print graphics, video recording and editing, one-pagers, and program briefs.Assist in developing guides and toolkits for effectively using online tools and processes, which will enhance proposal development and departmental goals.Assist in developing, facilitating, and presenting programs, workshops, and training.Assist in the development and periodic updating of website content.Analyze departmental data, creating reports and graphics to track and improve processes.Stay abreast of university policies and federal and state regulations governing sponsored research administration.Perform other related duties as assigned.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Required Qualifications:Education: Bachelor's DegreeandExperience: 3-5 years of experience, related to the statement of duties &amp; responsibilities; or equivalent combination of education and experiencePreferred Qualifications:Experience in higher education, sponsored programs, or nonprofits.Strong writing and editing skills.Experience in collaborative teamwork.Familiarity with Microsoft Office software and learning and using institutional software systems.Experience in successful proposal writing in academia or industry preferred.Experience in email marketing.Experience in detailed data analysis and reporting.Strong communication and presentation skills.Additional InformationThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, kneel, and crouch. The employee must frequently use hands to feel, reach with hands and arms, and talk or hear. The employee is occasionally required to lift and move up to 25 pounds.The noise level in the work environment ranges from moderate to very loud.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6154827jeid-763a98e45ea88f44b8cc357f81ae55d5" target="_blank">https://apptrkr.com/6154827jeid-763a98e45ea88f44b8cc357f81ae55d5</a>

Proposal Development Specialist

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-OnlineLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College. LSC-Online, the newest LSC campus, features dedicated instructors and offers courses for students who are enrolling in a 100% fully online program. The LSC-Online Campus is an independent campus led by the Executive Vice Chancellor/ CEO, Online Campus. LSC-Online will provide a guaranteed schedule so that students can complete the programs in a two-year period if they so desire. Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070.Job DescriptionPURPOSE AND SCOPE:The Coordinator III provides oversight and facilitation of day-to-day and some long-term operations within a large and/or System-wide area of specialty, playing a strong role in leading and planning, development, evaluation and improvement. Assigned area and responsibilities will be extensive and/or highly specialized. May be responsible for the success of assigned area, ensuring smooth and efficient operations as well as compliance with policies, procedures and a variety of local, state and federal regulations. Coordinates logistics, services and support surrounding significant/diverse programs or departments. Makes and communicates process decisions based on best practices.ESSENTIAL JOB FUNCTIONS:<ul><li>Oversees daily and some long-term operations of assigned area. Actively maintains up-to-date knowledge of area and acts as a Subject Matter Expert within area and as a point of contact and liaison for internal and external constituents</li><li>Performs research relevant to area of specialty. Develops, monitors and maintains a variety of spreadsheets, databases, reports, and presents findings to internal/external constituents (may include LSCS Managers/Executives, community members, and/or outside groups and organizations)</li><li>Enters, tracks and maintains a variety of data, including documents, spreadsheets and databases</li><li>May be responsible for ensuring and maintaining compliance with local/state/federal compliance of processes and documentation within assigned area</li><li>Supervises, trains and develops department staff. Schedules and prioritizes work and activities and develops and organizes training materials</li><li>Creates methods of evaluation of assigned area. Analyzes results and makes recommendations for revisions to objectives and strategies, with a focus on continuous program improvement. Takes part (or takes Lead) in developing new programs.</li><li>Coordinates and manages various department and management calendars and schedules. Plans, schedules and coordinates various meetings/seminars/events, including site selection and preparation, marketing and training materials, and general support.</li><li>Monitors and controls resources such as office supplies and equipment needed within the department. Submits requisitions, and reviews and approves/denies purchase requests in accordance with the budget.</li><li>Manages or assists with management of the department budget</li><li>Takes part in and/or leads special projects as needed</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possesses excellent organizational skills</li><li>Strong multi-tasking abilities with the ability to prioritize duties</li><li>High level of customer service</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE &amp; CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Bachelor's degree and at least 1 year of experience, or an equivalent combination of experience and education</li></ul>SalaryHiring salary range is $48,152 - $55,375.Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Coordinator III

<h3>Job Description:</h3>The Security Representative is a Brand Ambassador for Global Security Operations who provides exceptional customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property. Is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.<ul><li>Availability to work a flexible 12-hour shift schedule, including days, nights, or weekends</li><li>12% shift differential pay on night and weekend shifts, paid overtime, and a year-end bonus</li><li>Ability to spend periods of time walking or standing at a fixed post</li><li>Ability to perform first-responder rescue activities involved with medical or facility emergency situations</li><li>Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training</li><li>Ability to present a neat, clean, non-threatening appearance and professional demeanor</li><li>Basic computer proficiency</li><li>Good analytical skills</li><li>Basic computer proficiency</li><li>Greet visitors and associates as you welcome everyone who comes through the door while following all security protocols</li><li>Facilitate access control, life safety solutions, and proactive and successful incident management and mitigation</li><li>Deliver Customer Centric experiences when interacting with visitors, vendors, associates, and customers while facilitating the implementation and ensuring compliance with company standards and policies</li><li>Proactively perform inspections, assessments, and reviews to ensure working order of security and life safety equipment to ensure the safety of workspaces</li><li>Provide direct and ongoing support to associates and guests who require accommodations or who are experiencing external threats that could impact the safety of the workspace</li><li>Ability to successfully monitor threat intelligence, and how the internal and external risk environments impact the site security procedures required to address and mitigate risk to our associates and facilities</li><li>Student loan assistance and tuition reimbursement for eligible employees</li><li>18 plus days Paid Time Off (based on years of service) plus 8 Federal Holidays</li><li>Opportunity to volunteer and give to your local community</li><li>Workplace wellness initiatives, weekly meditation calls, company subsidized balanced meal options at onsite cafeterias</li></ul><h3>The Expertise You Have:</h3><ul><li>Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. military service considered)</li><li>1-3 years of prior security, customer service or hospitality experience</li><li>Prior exposure to current security technology &amp; systems</li><li>Understanding of physical security principles</li><li>Ability to perform under stressful conditions</li></ul><h3>The Skills You Bring:</h3><ul><li>Strong interpersonal skills</li><li>Ability to build and maintain relationships in a business setting</li><li>Detail oriented and ability to follow standard operating procedures</li><li>Demonstrated ability to exercise sound judgment under ambiguous circumstances</li><li>Willingness to work both independently and as part of a larger team</li><li>Proficient with standard computer applications and ability to learn specialized programs/applications</li></ul><h3>The Value You Deliver:</h3><ul><li>Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility</li><li>Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces</li><li>Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions</li><li>Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies</li><li>Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – may act as primary decision maker / incident commander</li><li>Produce accurate reports and records of activity and incidents</li><li>Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>The Fidelity Security Team is a part of Global Security and Investigations (GSI) that works around the clock to keep Fidelity associates, customers, and assets safe, through security, intelligence, safety, and business continuity operations. Global Security Operations provides physical and technical security services to Fidelity associates, customers, and assets in the Boston region. Our security representatives are highly trained to respond to safety/security related concerns and monitor state-of-the art security systems.#globalsecurity<h3>Certifications:</h3><h3>Category:</h3>SecurityFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

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