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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Pay Range<ul><li>$19.55 up to $29.33 based on experience</li></ul> NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.Per diem role in the Emergency Department &amp; Radiology Department.

Coordinator, Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: PediatricsAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range:19.55 up to 29.33 based on experience

<h3>Job Description:</h3>Director, Product Strategy, Brokerage AlternativesThe Role:We're seeking a Director of Product Strategy, Brokerage Alternatives to manage key initiatives for the growth of self-directed Alternative Investment offerings within our Brokerage business. This role will lead key strategic initiatives to significantly expand customer adoption and drive substantial asset flows.<ul><li>Vision and Roadmap Development: Leads the development and iteration of the strategic roadmap to optimize and meet customer and market needs.</li><li>Market Engagement: Provides market-facing insights and commentary through partnerships with business development, relationship management, and client service teams.</li><li>Competitive Landscape: Leads competitive research on key market participants and builds strategic partnerships with them.</li><li>Business Planning &amp; Execution: Builds comprehensive business plans, including revenue modeling, pricing, and expense projections, while prioritizing, sequencing, and phasing deliverables, and defining go-to-market strategies with compelling value propositions.</li><li>Product Delivery Leadership: Partners with the Delivery Organization to deliver alternatives offerings, features, and concepts to market, targeted to diverse customer segments.</li><li>Cross-Enterprise Collaboration: Leads cross-enterprise business unit alignment for product readiness and deployment of brokerage alternatives, establishing project plans and managing them throughout their lifecycle.</li><li>Market &amp; Regulatory Insights: Communicates strategic insights on regulatory and legislative trends, and their impact on the client/customer experience.</li></ul>The Skills and Expertise You Bring<ul><li>5-10 years of experience in Product Strategy or Consulting roles within financial services.</li><li>Experience with the Alternatives markets or relevant brokerage experience with similar investment vehicles.</li><li>Experience engaging with senior internal and external customers and partners.</li><li>Experience leading teams and working collaboratively across a matrixed organization.</li><li>Experience defining strategic roadmaps and leading the development of solutions and offerings aligned with and in support of the strategic direction of the business.</li><li>Continuous improvement approach and encourage and enable an agile way of working.</li><li>Series 7 is preferred but not required.</li></ul>The Team:This role reports to VP, Product Strategy, Brokerage Alternatives and is part of the Brokerage Customer and Product strategy organization responsible for commercializing our brokerage offering to drive growth within the self-directed investing markets and customer segments. The team defines the Liquid and Illiquid Alternatives strategy and collaborates closely with Enterprise Partners, Delivery, Marketing, and Distribution teams to ensure seamless execution. The team has in-depth expertise in Alternative Investments.The base salary range for this position is $100,000-$169,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Product Management

Fidelity Investments

Director, Product Strategy, Brokerage Alternatives

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: WICAll Locations: 250 Sumner StreetPosition Summary: The Community Coordinator ensures that a wide range of outreach activities/collaboration with health and human service agencies and community agencies are conducted. Develops and maintains community liaison; builds and maintains coordinated referral network and collaborative, working relationships between community agencies and organizations and East Boston WIC.Key Responsibilities:Outreach &amp; Networking:<ul><li>Complete a minimum of 60 activities per quarter.</li><li>Continuously make efforts to contact new groups and organizations, and provide existing organizations with updated eligibility information.</li><li>Visit and follow up with contacts regularly.</li><li>Develop and maintain community liaison relationships with health and human services providers and advocacy organizations within the local service area.</li><li>Build an active, coordinated referral network and foster a collaborative working relationship between community agencies, groups, and the WIC program.</li><li>Provide WIC program education and outreach materials to local agencies and advocacy groups.</li><li>Represent WIC at community health fairs, workshops, and other public forums.</li></ul>Administrative Tasks:<ul><li>Submit weekly schedule of planned activities.</li><li>Update resource bulletin board with current information.</li><li>Collaborate with care coordinators at NeighborHealth and agency partners.</li><li>Maintain the Massachusetts WIC Community Network Database with community contacts made and outreach activities conducted within the service area.</li><li>Enter activities in the database monthly and document details in the ‘Comment Section’.</li></ul>Quality &amp; Customer Service:<ul><li>Ensure a well-rounded variety of outreach activities, including provider visits, presentations, informal sessions to highlight WIC, health fairs, events, material drop-offs, and meeting attendance.</li><li>Interact with patients and other staff in a professional and respectful manner, reflecting the needs and concerns of individuals.</li><li>Consistently provide excellent customer service, making patients feel welcome and valued.</li></ul>Qualifications:Education:<ul><li>Minimum: High School Diploma.</li><li>Associate’s Degree preferred.</li></ul>Experience:<ul><li>2 years of experience in community work or health and human services is desirable.</li><li>Knowledge of the community and neighborhoods served by EBNHC is a plus.</li></ul>Skills/Abilities:<ul><li>Excellent customer service and interpersonal skills.</li><li>Bilingual/bicultural candidates are strongly preferred.</li><li>Ability to work independently and reliably in a fast-paced environment is strongly preferred.</li><li>Exceptional organizational skills.</li><li>Sensitivity to the needs of the participant population.</li><li>A well-organized, systematic approach to work.</li><li>Excellent communication skills.</li><li>Availability to work a flexible schedule, including weekends and evenings, is essential.</li></ul>Compensation:<ul><li>$21.51/hr to $32.26/hr, based on experience.</li></ul>

Coordinator, Community Outreach

<h3>Job Description:</h3>*Remote position in Nationwide US locations.As one of our Managing Directors in our Stock Plan Services business, you will play a key central role for the satisfaction and growth of our clients in this important growth business! Fidelity Stock Plan Services &amp; Non-Qual (SPSNQ) is Fidelity’s equity compensation administration services business, which is a 650+ person, vertically integrated in the Workplace Investing (WI) division. Fidelity’s SPSNQ business manages relationships with 860+ clients and 2.9+M participants in 198 countries, including 150 S&amp;P 500 companies, providing administrative support services for these clients and individual support and guidance to plan participants.The RoleIn this role you will develop positive relationships with Equity Compensation clients in our Strategic client segment and build internal working relationships with Fidelity personnel in support of service delivery!The Managing Director (MD) has overall accountability for the relationship of a book of our most complex, multi-faceted and global institutional equity compensation plan clients. Passionate about cultivating relationships with the key decision makers, guiding the service teams towards high client satisfaction, driving operational effectiveness and plan profitability, growing client relationships through value-driven cross selling initiatives, and strategically positioning Fidelity's products and services in its Personal and Workplace Investing offerings. Effectiveness in the role requires executive presence, understanding in benefits, executive and equity compensation, and financial services acumen. Focus areas include client retention and loyalty, relationship risk mitigation strategies, revenue growth, and product and services adoption.MDs who work with our Strategic clients require broad strategic perspective to monitor clients’ industry trends, engage with C-suite level executives, and navigate across the Fidelity enterprise to bring our 'one Fidelity' perspective and resources to clients.The Expertise You Have<ul><li>College degree preferred or equivalent work-related experience.</li><li>Series 7 &amp; 63/65 licensed</li><li>Bring 10+ years of Relationship Management or Client Service experience preferably within Equity Compensation/Retirement/401K industry.</li><li>Transparent and credible presence in the Equity Compensation industry. Certified Equity Professional designation is helpful.</li><li>Executive presence and experience in forming relationships to the highest level of decision makers across functions, particularly with HR, Benefits, Finance, Treasury, Legal and Procurement</li><li>Broad purview and understanding of Fidelity enterprise offerings across all business units (WI, Wealth, Brokerage, FIL, ERM, Capital Markets, FI)</li></ul>The Skills You Bring<ul><li>Provide a strategic perspective on comprehensive employee benefit solutions for Global 500 corporations, along with well-developed communication, project management, consulting, and leadership skills. Focused on understanding and responding to client needs and assume a consultative role to acquire a clear understanding of the business need and the client’s perception of relevant issues. Accountable for retention, loyalty, satisfaction, and relationship growth of client book of business.</li><li>Maintains proactive awareness of changes in the client's business, their competition, industry, and global marketplace, through proactive solicitation and/or research, to influence and impact client satisfaction within a book of business. Successfully differentiates Fidelity's offerings against a competitive solution(s). Ability to successfully work in a matrix management environment with the ability to build credibility internally and externally at all levels within an organization. Identifies key drivers and maintains consistent formal/informal contact with key client decision makers. Building and developing strong internal working relationships with Fidelity personnel in support of superior service delivery.</li><li>Develop and maintain strong client relationships across multiple client constituencies including HR, Total Rewards, Compensation, Treasury, Legal, and Procurement. Ensure client satisfaction by seeking feedback and anticipate issues and/or concerns to proactively provide solutions.</li><li>Provide focused and proactive leadership, motivation, support and accountability for client service team members and internal business partners to retain clients and deliver consistency and alignment in execution of client objectives and Fidelity priorities. Possessing a true dedication to customer satisfaction, has an outstanding sense of urgency, and views change as an integral component of corporate success.</li><li>Ability to lead and navigate clients and service team members through transition and change.</li><li>Organization and time-management skills and attention to detail. Ability to manage multiple, sometimes conflicting priorities, balancing the needs of the client and the organization.</li><li>Analytical and critical thinking skills. Proven strategic thinking and problem-solving skills in a data-driven approach</li><li>Effective presentation skills, influence and negotiation skills, and ability to deliver solutions to a variety of audiences &amp; levels is key. Excellent verbal and written communication skills. Makes detailed plans and preparations for in person and/or virtual client and Fidelity executive meetings</li><li>High emotional intelligence and interest in other human beings</li><li>Desire to roll your sleeves up and work with and for your client service team members and business partners – Servant Leadership</li><li>Self-awareness and shown history of self-improvement. Ability to adapt and maintain flexibility in demeanor, approach and presence based on clients and business growth needs.</li></ul>The Value You Deliver<ul><li>Supervising client satisfaction and facilitates the timely resolution of client issues to the satisfaction of the client.</li><li>Leading client profitability through periodic evaluations of key revenue and expense metrics, and strategically works to implement proactive steps towards achieving the desired results.</li><li>Developing a strategy and negotiates contract renewals either proactively or through formal rebid activities, including close collaboration with other business partners across Fidelity.</li><li>Working with business partners, including the local branches, Executive Services, and telephone teams to develop programs to increase households and conversions, and to facilitate continued advanced education and communication for participants and clients.</li><li>Providing each client with a formal annual business planning review, addressing client needs and opportunities for enhanced service, consistent with agreed upon time frames with the client</li><li>Procuring a detailed, shown understanding of all types of equity compensation plans and works consultatively with clients to assist them towards industry leading practices environment.</li><li>Supporting client needs to facilitate corporate actions including mergers, acquisitions, splits, divestitures, spin-offs and other similar major corporate activities.</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

VP, Managing Director, Strategic Segment - Stock Plan Services

<h3>Job Description:</h3>The Security Representative is a Brand Ambassador for Global Security Operations who provides exceptional customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property. Is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.<ul><li>Availability to work a flexible 12-hour shift schedule, including days, nights, or weekends</li><li>12% shift differential pay on night and weekend shifts, paid overtime, and a year-end bonus</li><li>Ability to spend periods of time walking or standing at a fixed post</li><li>Ability to perform first-responder rescue activities involved with medical or facility emergency situations</li><li>Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training</li><li>Ability to present a neat, clean, non-threatening appearance and professional demeanor</li><li>Basic computer proficiency</li><li>Good analytical skills</li><li>Basic computer proficiency</li><li>Greet visitors and associates as you welcome everyone who comes through the door while following all security protocols</li><li>Facilitate access control, life safety solutions, and proactive and successful incident management and mitigation</li><li>Deliver Customer Centric experiences when interacting with visitors, vendors, associates, and customers while facilitating the implementation and ensuring compliance with company standards and policies</li><li>Proactively perform inspections, assessments, and reviews to ensure working order of security and life safety equipment to ensure the safety of workspaces</li><li>Provide direct and ongoing support to associates and guests who require accommodations or who are experiencing external threats that could impact the safety of the workspace</li><li>Ability to successfully monitor threat intelligence, and how the internal and external risk environments impact the site security procedures required to address and mitigate risk to our associates and facilities</li><li>Student loan assistance and tuition reimbursement for eligible employees</li><li>18 plus days Paid Time Off (based on years of service) plus 8 Federal Holidays</li><li>Opportunity to volunteer and give to your local community</li><li>Workplace wellness initiatives, weekly meditation calls, company subsidized balanced meal options at onsite cafeterias</li></ul><h3>The Expertise You Have:</h3><ul><li>Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. military service considered)</li><li>1-3 years of prior security, customer service or hospitality experience</li><li>Prior exposure to current security technology &amp; systems</li><li>Understanding of physical security principles</li><li>Ability to perform under stressful conditions</li></ul><h3>The Skills You Bring:</h3><ul><li>Strong interpersonal skills</li><li>Ability to build and maintain relationships in a business setting</li><li>Detail oriented and ability to follow standard operating procedures</li><li>Demonstrated ability to exercise sound judgment under ambiguous circumstances</li><li>Willingness to work both independently and as part of a larger team</li><li>Proficient with standard computer applications and ability to learn specialized programs/applications</li></ul><h3>The Value You Deliver:</h3><ul><li>Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility</li><li>Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces</li><li>Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions</li><li>Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies</li><li>Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – may act as primary decision maker / incident commander</li><li>Produce accurate reports and records of activity and incidents</li><li>Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>The Fidelity Security Team is a part of Global Security and Investigations (GSI) that works around the clock to keep Fidelity associates, customers, and assets safe, through security, intelligence, safety, and business continuity operations. Global Security Operations provides physical and technical security services to Fidelity associates, customers, and assets in the Boston region. Our security representatives are highly trained to respond to safety/security related concerns and monitor state-of-the art security systems.#globalsecurity<h3>Certifications:</h3><h3>Category:</h3>SecurityFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Security Representative

<h3>Job Description:</h3><h3>Financial Consultant</h3>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Financial Consultant - Chestnut Hill, MA

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 1601 Washington StreetPosition Summary: The scope of a Patient Services Coordinator includes support of the health center’s new patient primary care provider (PCP) assignment, registration, insurance enrollment processes and acts as patient advocates. The primary functions includes actively recruiting, assessing, screening, and interviewing potential and actual patients of all ages for eligibility to a government sponsored health coverage programs. The Patient Services Coordinator is responsible for assisting with insuring that all eligibility applications are complete, accurate, and processed in a timely manner and that pertinent coverage and other important data is entered correctly into EPIC. Schedule: Monday - Friday, 8:00 AM - 5:00 PM &amp; includes flexibility based on department needEssential Duties and Responsibilities:<ul><li>Processes applications for actual and potential patients of EBNHC to obtain or maintain eligibility for health coverage not limited to MassHealth (includes disability, 65+, and Buy In), Health Safety Net, Health Connector, Children’s Medical Security Plan.&nbsp;</li><li>Thoroughly and accurately assesses and screens patients to determine probable eligibility for a variety of health coverage programs.&nbsp;This includes comprehensive and an up to date knowledge of the eligibility programs, the eligibility requirements, and covered benefits/services by program, and any out of pocket costs to the patient.​</li><li>Thoroughly and concisely completes applications for eligibility in a timely manner.&nbsp; </li><li>Completes all interface with the state for all applications ensuring that the applications and supporting documentation was completely sent/received.&nbsp; </li><li>Updates EPIC appropriately with coverage, FPL, Enrollment Notices, etc .</li><li>Use all applications and eligibility systems available appropriate to the patient’s situation, specifically, MAP, POSC/ MMIS, etc.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Bilingual fluency Spanish/English required.</li><li>Mass Health Experience is preferred.</li><li>Demonstrated understanding of all government sponsored health insurance programs</li><li>Previous Customer Service work or volunteer experience required.</li><li>Demonstrated excellent organizational, communication, and time management skills.</li><li>Exceptional judgment, initiative, and leadership skills.&nbsp;</li><li>Demonstrated ability to promote a team environment with proven successful outcomes</li></ul>Pay Range:$21.51 to $32.26 based on experience

Coordinator, Patient Services

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: NeighborHealth is hiring a Patient Access Coordinator! As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team, you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to register and arrive patients in the Epic system, and answer phones according to the Registration department guidelines.Job DescriptionDuties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

67 Project Management / Professional Services Jobs in Randolph, MA 02368, USA