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<h3>Job Description:</h3><h3>Is it time to make new investments into your career?</h3>Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a premier investment platform. We empower professional growth, flexibility and support thus enabling long-term success for you and our clients. Your desire to grow and learn within the industry will open the door to a career path full of professional rewards.We believe your natural resourcefulness unlocks new opportunities and your communication skill opens participants’ minds. We know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>What to expect…</h3>As part of the Workplace Planning and Advice outbound and inbound call team, you will start your journey in our multi-stage development to career planning and advice.<ul><li>You will connect with our participants to build effective relationships through calling and engaging warm leads. Guide our inactive and active 401(k) participants through all their available options while introducing them to our services.</li><li>You will learn and develop expertise in assisting 401(k) participants with general service needs and withdrawal requests in an inbound capacity, providing timely and accurate support to meet our participants needs.</li><li>As you gain relationship building and industry expertise, you’ll advance to taking consultative inbound calls from 401(k) participants helping them with their retirement and investment needs.</li></ul>You are learning. We provide all the training you need to develop the skills needed to service our participants and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment.You will be supported in learning the business and building skills in Fidelity's Relationship Model, our planning culture and how to best leverage technology to help our clients. Our top-quality training resources will ensure you have all the answers you need to provide participants with the best guidance – and to get the results you are striving toward.You are celebrated. Your achievements will be recognized and celebrated as you progress through your career. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.You can explore. You’ll experience variety in your work with dedicated time for development activities that go beyond answering participant calls so you can discover advanced planning roles to further your career.<h3>The Skills You Bring</h3><ul><li>Outstanding client relationship experience as well as an understanding of a sales process, including calling and working with warm leads</li><li>Knowledge or experience in sales or the consultative relationship process</li><li>Demonstrate accountability and a goal-oriented mindset </li><li>Natural and demonstrated success in asking deeper questions to fully understand the client’s situation </li><li>Ability and flexibility to work in a “hybrid” work setting, both at home and in office</li><li>Comfortable with technology and ability to navigate multiple systems simultaneously</li><li>Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire</li></ul><h3>The Value You Deliver</h3><ul><li>Learn book-management skills and effectively handle leads while utilizing tools i.e. Salesforce</li><li>Build rapport and open a conversation with Fidelity participants through profiling and utilizing consultative skills during participant interactions</li><li>Introduce 401(k) participants to business partners to have appropriate Investment Solutions conversations</li><li>Set up targeted appointments while identifying opportunities to address participant needs related to products and services</li></ul><h3>Our Investments in You</h3>Our benefits programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Backup Dependent Care, Charitable match, and Concierge Services.Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.youtube.com/watch?v=k3eVjXbsVA4" target="_blank">Benefits at Fidelity Investments (opens in a new tab)</a></li><li>Click here for a local news story about how we are helping our <a href="http://www.star-telegram.com/news/business/biz-columns-blogs/teresa-mcusic/article69488977.html" target="_blank">employee’s payback their student loan debt (opens in a new tab)</a></li></ul>Required Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service, SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Workplace Planning Associate - Smithfield, RI

<h3>Job Description:</h3>Fidelity Global Security Operations Center (GSOC) – Lead GSOC Specialist The Lead GSOC Specialist is responsible for supporting Fidelity’s business operations in Security/Fire/Life Safety Alarm Monitoring; Global Threat Management, Video Monitoring, Incident Management, and dispatching of security and public safety personnel to corporate locations. Responsibilities: <ul><li>As a senior member of the operations center team, the Lead Specialist will be responsible for assisting management in coordinating Fidelity’s security response to incidents that occur on company premises or at corporate events using appropriate communication methods. Responses may be to medical emergencies, burglar, fire, duress alarms, or business impacting events. Lead Specialists will be required to liaison with law enforcement, fire, or other public safety organizations related to emergencies on or near company property. </li></ul><ul><li>Review, analyze and disseminate open-source and subscription-based intelligence to help mitigate and report global threats to company property, employees, and partners. </li></ul><ul><li>Document, assess, and report on instances of possible threats in the workplace. </li></ul><ul><li>Support the travel security program through monitoring of associate travel and be prepared to account for them during events of concern or elevated risk. </li></ul><ul><li>Reporting out of the ordinary or abnormal conditions to the company’s security personnel, management, employees, suppliers, and facilities organization. </li></ul><ul><li>Receiving, evaluating, and disseminating incoming information and reports from company security personnel, contract security officers in the field, and Fidelity associates, suppliers, and local agencies. </li></ul><ul><li>Develop concise, fact-based incident reports for distribution to various Fidelity partners. </li></ul><ul><li>Coordinating service requests for afterhours site access and requests for additional security coverage at retail locations. </li></ul><ul><li>Play an integral role in helping to develop new security, incident management, and intelligence gathering processes. </li></ul><ul><li>Refine existing GSOC response and escalation procedures. </li></ul><ul><li>Responsible to lead the on-duty shift when delegated to by management. </li></ul><ul><li>Support and mentor junior personnel to enhance proficiency with GSOC technology resources, processes, and procedures. </li></ul>Requirements: <ul><li>4+ years of full-time experience in a security function, preferably in an operations or control center setting. </li></ul><ul><li>Bachelor’s Degree preferred. </li></ul><ul><li>Computer proficiency with Microsoft Office suite of products. </li></ul><ul><li>Demonstrated experience in the use of Alarm Monitoring, Access Control, Video Management, and Crisis Communication technology. </li></ul><ul><li>Ability to work in a flexible scheduling environment (rotating shifts, nights, weekends, and holidays). </li></ul><ul><li>Experience collecting, analyzing, and disseminating open source or subscription-based intelligence. </li></ul><ul><li>Providing excellent customer service in a high call volume environment </li></ul><ul><li>Ability to work in a fast-paced organization; coordinate and manage multiple tasks with limited supervision </li></ul><ul><li>Must be able to communicate effectively with all levels of the organization. </li></ul><h3>Certifications:</h3><h3>Category:</h3>SecurityFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Lead GSOC Specialist

<h3>Job Description:</h3>The RoleIn this role as Director, Engagement &amp; Change Management Strategy, you will focus on leading and supporting efforts to build and execute superior, cohesive readiness, engagement and experience strategies on a range of topics supported within ET HR – including manager and leader effectiveness, performance and pay cycle, talent practices, rewards and recognition, associate experience, learning, etc.<ul><li>Creating and managing strategic solutions that create awareness, build understanding, drive action, and enhance associate experience; appropriately leveraging communications and learning tactics, opportunities for feedback, and measurement</li><li>Leading and supporting efforts to capture technology associate feedback and sentiment through roundtables, supplementing existing Enterprise feedback channels; providing recommendations for consideration</li><li>Crafting and editing compelling, clear content for key communication, readiness and education tactics, including monthly technology leader education sessions (slides, presenter talking points and panelist questions), monthly e-newsletters, videos, playbooks, leader messaging, etc.; coordinating timing, branding and distribution</li><li>Developing and supporting change management strategies to help drive adoption and behavior changes; helping ensure alignment with other tech talent strategy initiatives</li><li>Partnering with key HR team members including Talent Management, Learning &amp; Development, HR Business Partners and other subject matter experts as a member of cross-functional teams to assess and meet engagement and change management needs</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree; Experience creating communication content for leadership and a large enterprise business setting</li><li>Exceptional writing and editing skills, with the ability to synthesize/enhance content from business partners and turn sophisticated themes into compelling content for a variety of audiences and channels and with strong attention to detail</li><li>Passion for innovative, authentic and effective messaging that help audiences feel informed, connected, inspired and supported</li><li>Strong consulting and customer-focused mindset with a sincere desire to help and solve problems</li><li>Proven experience driving behavior change and leveraging change management principles and tactics (e.g., audience analysis, change agent networks, stakeholder listening)</li><li>Effective storytelling skills and ability to articulate large complex problems and solutions at the right level for senior leader consumption and decision-making</li><li>Confidence and curiosity to ask challenging questions and create value by offering creative solutions and options</li><li>Ability to effectively influence internal and external partners through clear communication; speaking up to offer insight</li><li>Strong project management experience, including management of end-to-end solutions</li><li>Positive teammate who works well independently and with others; ability and desire to develop and grow impactful relationships with the team through collaboration and a mutual commitment to success</li><li>Ability to thrive in a fast-paced and nimble environment; self-starter with strong delivery orientation, obsessed with quality but can balance pace and perfection and manage multiple, competing and oftentimes shifting priorities</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The TeamWorking within the Enterprise Technology HR team, the Engagement &amp; Change Management Strategy team is responsible for informing, educating and inspiring new behaviors and actions in support of Fidelity’s technology talent strategy through a best-in-class engagement experienceThe base salary range for this position is $103,000-$174,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Program/Project Management

Director, Engagement & Change Management Strategy

<h3>Job Description:</h3>The Role: Transfer Agent (TA) Compliance is seeking a Compliance Advisor to support Fidelity’s SEC-registered transfer agents and their compliance with the federal securities laws. As a member of TA Compliance, you will provide day-to-day compliance support for the transfer agent functions dispersed throughout Fidelity’s business units, including FI, FBOT, WI, and FMR India – providing, among other things, regulatory guidance on the federal securities laws that govern transfer agents and/or investment companies, clarification of applicable policies and procedures, guidance on the remediation of risk incidents, compliance issues, or audit findings; and consultation on the adoption of new systems, applications, or processes employed by Fidelity’s business units to fulfill transfer agent duties.Responsibilities:<ul><li>Establish and maintain an effective relationship with business partners and provide advice with respect to a wide range of compliance/regulatory topics.</li><li>For assigned compliance/regulatory topics, support all elements of the transfer agent’s 38a-1 Compliance Program, which includes compliance support for scheduled risk assessments and control testing conducted by Corporate Risk, completing comprehensive annual reviews of the transfer agent’s Compliance Policies and Procedures and related underlying procedures and making required edits prior to submission to the approval workflow, monitoring Key Risk Metrics (KRMs) and investigating reported metrics that exceed established thresholds to ensure the effectiveness of the key compliance controls.</li><li>Provide compliance advice and problem resolution to business partners and other Legal, Risk and Compliance personnel when moderate to complex regulatory compliance issues are identified.</li><li>Analyze moderate to complex findings identified via risk assessments/control testing, internal audits, service recoveries/risk incidents, respond to management with a proposed course of action, and track progress of remediation efforts, escalating where appropriate.</li><li>Assess inherent and residual compliance risks associated with key business activities, new products or services, new or modified systems, applications or logic and assist with developing recommendations to mitigate risks, including but not limited to the implementation of process improvements and/or new control activities.</li><li>Analyze new regulatory rule proposals, identify those potentially impacting the transfer agent and work with business partners to implement any necessary changes.</li><li>Provide timely responses to compliance questions received via TA Compliance’s compliance inquiry intake tool, email, or otherwise.</li><li>Assist in the support of regulatory examinations and/or data/information production requests received from regulators.</li></ul>The Expertise and Skills You Bring:<ul><li>Bachelor’s degree (required).</li><li>5+ years of relevant business operations experience, ideally with experience supporting Fidelity’s mutual funds, or 2+ years of experience in a compliance, risk or audit role.</li><li>Proficient in Microsoft Office Word, Excel, and PowerPoint.</li><li>Foundational understanding of the mutual fund industry coupled with a strong understanding of Fidelity’s businesses, systems, and operational procedures that support Fidelity’s mutual funds.</li><li>Excellent verbal and written communication skills.</li><li>Effective relationship management skills and ability to influence decision makers. </li></ul><ul><li>Ability to apply regulatory and compliance concepts to Fidelity’s business units, independently develop informed opinions concerning the application of compliance requirements to Fidelity’s operational business practices, and articulate those opinions in the form of advice, training, and/or other communications with business management.</li><li>Proficient in managing multiple, concurrent projects and making effective judgments in prioritizing and allocating time to complete project deliverables and tasks within targeted deadlines.</li></ul>The Team:TA Compliance is a team within FI &amp; FBOT Compliance that provides compliance support for Fidelity’s SEC-registered transfer agents: Fidelity Investments Institutional Operations Company LLC (FIIOC), National Financial Services LLC (NFS), Fidelity Business Services India Private Limited (FBS India) and Fidelity Stock Transfer Solutions (FSTS). TA Compliance administers the transfer agent oversight elements of the Fidelity Funds’ 38a-1 Compliance Program, a program designed to ensure that the Funds and its service providers maintain written policies and procedures and a strong system of controls to comply with the federal securities laws. On behalf of FSTS, Fidelity’s equity stock transfer agent, TA Compliance administers a similar compliance program built on governance and oversight elements designed to prevent, detect, and promptly remediate violations of the federal securities laws.<h3>Certifications:</h3><h3>Category:</h3>ComplianceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Compliance Advisor

<h3>Job Description:</h3>Fidelity’s Workplace Investing (WI)/Healthcare (HCG) business units help employers offer successful benefit programs to improve their employees’ overall well-being. WI/HCG offers a broad range of integrated financial, health, and benefits solutions and provides innovative technology, strategic collaboration, outstanding service, and engaging employee experiences. WI/HCG is the market leader with ~30% market share serving 26K employer clients &amp; 34M employees and administrating $3.0T in assets.The Stock Plan Services (SPS) Product Domain exists to focus and deliver upon the needs of our Stock Plan Clients and their Participants. The domain focuses on four major tenets in operating principles and design decisions:<ul><li>Delivering Customer Value: Listening and adapting to our customers’ (Sponsors and Participants) needs to deliver the best SPS and NQ experience.</li><li>Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets</li><li>Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.</li><li>Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.</li></ul>The RoleAs the Director, SPS Product Offering, you will lead a team accountable for the strategy and execution of our internal go-to-market strategy. Key areas of focus will be<ul><li>Driving awareness and confidence in the product strategy and roadmap with our internal partners</li><li>Partnership with marketing to package our product deliverables into a broader story, ensuring the what, why, when are clear</li><li>Increasing efficiency for our internal work intake, business readiness processes, and overall feedback loop processes and communications</li></ul>You will partner closely with our SPS Marketing team, Sales, Relationship Management, and within Product. The Expertise You Have <ul><li>Bachelor’s Degree required; MBA preferred.</li><li>10+ years of financial services work experience, with stock plan experience a plus</li><li>Experience in product positioning and go-to-market strategy</li></ul>The Skills You Bring <ul><li>Experienced people leader, skilled at setting strategic direction and leading seamless execution</li><li>Ability to manage and proactively engage multiple stakeholders representing different functions</li><li>Strong communication, interpersonal and relationship building skills with which you influence and engage across SPS</li><li>Ability to refine processes and communications used to manage work intake and business readiness for a large product domain</li><li>Ability to create an inclusive culture that encourage diversity of thought, drives debate, and encourages all to unlock their potential on behalf of our clients.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The Value You Deliver <ul><li>Effective and efficient work intake and go-to-market functions to ensure success of feature deployments</li><li>Transparency of our product strategy, roadmap, and deliverables to our internal stakeholders so that the impact is clear and can be shared</li><li>Awareness through an ongoing feedback loop that ensures our client and sales teams are heard, and feel clear of what is prioritized and why</li></ul><h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, SPS Product Offering

<h3>Job Description:</h3>The RoleThe VP, Implementation manages team of project and program managers responsible for leading client facing conversion and on-boarding projects. While the size and complexity of these projects varies, each represents a significant event for the clients we serve, is frequently the first experience clients have with Fidelity, and establishes the foundation allowing clients to achieve their growth goals. The VP supervises the project portfolio as well as ensures associates develop, positioning the organization for future success. Additionally, this person plays an instrumental role supporting sales efforts communicating the value Fidelity brings to each project.The TeamFidelity operates one of the largest clearing and custody businesses in the industry with nearly $4 Trillion in assets under administration serving thousands of intermediary clients including RIAs, broker dealers, banks, and family offices. The Client Experience Client Conversion Services (CCS) organization manages asset transition events for these clients. Broker Dealer conversions, advisor onboardings, mergers, acquisitions are just some of the event’s CCS manages daily. Over the last three years, CCS has led projects for our FI clients which resulted in the movement of $245B of assets to Fidelity.Our mission is to create a differentiated on-boarding experience supporting sales and relationship managers as they focus on growth through client acquisition.The Expertise and Skills You Bring<ul><li>A Bachelor's degree, preferably in Finance, Accounting, Business Administration or Engineering, or a Master’s degree or Masters in Business Administration is preferred.</li><li>Proven experience managing relationships (internal or external), including demonstrated success working in a fast-paced environment.</li><li>Experience working directly with custody and clearing clients in a proactive manner.</li><li>Strong communication, presentation, and storytelling skills able to distill complex concepts into a clear message for internal and external executive audiences.</li><li>Passion for developing associates and fostering a collaborative team environment.</li><li>Innovative, forward-thinker who embodies the spirit of continuous improvement and is not afraid to pursue new ideas and approaches.</li><li>Effective organizational navigator with demonstrated success building strong working relationships with key partners (technology, sales, relationship management, service leaders, etc..).</li><li>FINRA Series 7 required and Series 24 to be acquired within the first 120 days.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>Client ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Implementation - IWMS Client Experience

<h3>Job Description:</h3><h3>The Role</h3>Are you passionate about making a difference by utilizing your knowledge of Investment Products? Join our dynamic, cross-functional team dedicated to business enablement and improvements. You will work within a Fidelity Institutional Wealth Advisers (FIWA) Research Squad, partnering closely with various stakeholders to gather requirements, collaborate on solutions, and ensure successful implementation.As a Product Solutions Senior Manager, you leverage your expertise in Investment Products, Product Management, and Business Analysis to effectively drive Investment Product business deliverables across the entire Product Development Life Cycle. Your passion for empathizing with customers, defining problem statements and opportunities, collaborating with diverse partners, generating innovative solutions, and bringing those solutions to life!There are three primary principles of being a great Product Delivery Associate: <ul><li>Strategy: Understanding the problem or the “why” and aligning it to the mission</li></ul><ul><li>Execution: This is where and how the work gets done</li></ul><ul><li>Business Readiness: How do you drive your product to launch and support after launch</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor’s degree required; a master’s degree in business or a relevant technology leadership field is advantageous</li><li>Proven knowledge of Investment Products</li><li>Over 5 years of experience in a team, specializing in delivery, technology, and full lifecycle software development</li><li>Demonstrated expertise in facilitating requirements gathering by skillfully conducting journey and story mapping exercises, while precisely defining acceptance criteria</li><li>Exceptional analytical skills and technical understanding and use of APIs, relational databases, integrations, and DevOps.</li><li>Proven success in managing large-scale projects within a complex ecosystem, with the ability to develop a deep understanding of the domain</li></ul><h3>The Team </h3>This is an excellent opportunity to join the Product Solutions and Strategy Chapter Area and work on solutions to drive business forward. The Product Solutions and Strategy Chapter Area aligns with business partners in an agile way of working! By putting autonomous agile teams, at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. By demonstrating and promoting Fidelity and agile leadership behaviors, you sustain and evolve our innovative learning agile culture.#InvestmentProducts #ProductSolutions #BusinessAnalysis #ProductManagement<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Product Delivery Sr. Manager - Fidelity Institutional Technology

<h3>Job Description:</h3>Asset Management Compliance (AMC) works closely with Fidelity’s investment teams cross all asset classes to ensure compliance with global regulations, investor requirements, and corporate policies in the interest of promoting customer trust and confidence in Fidelity. AMC is committed to driving Fidelity forward through business partnership and stewardship, platform modernization, and talent development. AMC associates are passionate about providing sound guidance and creative solutions in a timely and responsive manner to support Asset Management in delivering the best customer experience in the financial services industry.The RoleThe Senior Advisor, Asset Management Compliance will perform Operational Due Diligence (ODD) of third-party private fund managers on behalf of the CCOs, other governing bodies, and investors. Compliance oversight programs require continuous assessment of improvement opportunities and regulatory changes. The compliance environment must be proactively evaluated to assess strengths or weaknesses of controls that support products and services. The successful senior advisor will foster strong partnerships with key business partners to support the expansion of solutions-based products and fund offerings, particularly in the alternatives asset class.The Expertise and Skills You Bring<ul><li>Bachelor’s degree or equivalent</li><li>5+ years of compliance, risk, and/or regulatory experience in the financial services industry</li><li>Strong understanding of the federal securities laws including the Investment Advisers Act of 1940</li><li>Experience with supporting private funds and/or private equity investments (preferred, not required)</li><li>Strong analytical and problem-solving skills with an ability to understand complex issues and regulatory requirements and to provide clear and concise point of view in written and verbal communications, including to senior management</li><li>Drive to evaluate opportunities for improvements in process through technology solutions</li><li>Strong organizational skills and attention to detail, with a proven ability to succeed in a fast-paced environment</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Team supports various aspects of Fidelity’s overall investment adviser, mutual fund, and illiquid alternatives compliance programs and regulatory management. We interact frequently with Fidelity control partners, including Legal, Treasurer’s Office, Risk, and Operations. Our key oversight activities include due diligence questionnaires, periodic check-ins, onsite visits (some travel required), and reporting to Chief Compliance Officers (CCOs), Steering Committees, and Boards.The base salary range for this position is $85,000-$143,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Compliance

Senior Advisor, Asset Management Compliance

<h3>Job Description:</h3>Fidelity’s Workplace Investing (WI)/Healthcare (HCG) business units help employers offer successful benefit programs to improve their employees’ overall well-being. WI/HCG offers a broad range of integrated financial, health, and benefits solutions and provides innovative technology, strategic collaboration, outstanding service, and engaging employee experiences. WI/HCG is the market leader with ~30% market share serving 26K employer clients &amp; 34M employees and administrating $3.0T in assets.The Stock Plan Services (SPS) Product Domain exists to focus and deliver upon the needs of our Stock Plan Clients and their Participants. The domain focuses on four major tenets in operating principles and design decisions:<ul><li>Delivering Customer Value: Listening and adapting to our customers’ (Sponsors and Participants) needs to deliver the best SPS and NQ experience.</li><li>Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets</li><li>Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.</li><li>Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.</li></ul>The Role<ul><li>Serve as our product content lead, managing our product guide, job aids, sales demo, and other communications</li><li>Empower our stakeholders to clearly understand our product offering today and upcoming deliverables </li><li>Drive consistency and accuracy of our product documentation and content</li><li>Support the SPS Product Offering Leader in assessing new product ideas</li></ul>You will partner closely with our SPS Marketing team, Sales, Relationship Management, and within Product. The Expertise and Skills You Bring<ul><li>Bachelor’s Degree required</li><li>5+ years of financial services work experience, with stock plan experience a plus</li><li>Experience in stock plan and product communications desired</li><li>Strong written product communication and organizational skills</li><li>Understanding of SPS product and ability to articulate value prop in a consumable way</li><li>Creative and data driven approach to developing engaging internal communications </li><li>Ability to balance multiple priorities at once</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The Value You Deliver As the Senior Manager, SPS Product Offering, you will be part of a team accountable for the strategy and execution of our internal go-to-market strategy. Key areas of focus will be:<ul><li>Driving awareness and confidence in the product strategy and roadmap with our internal partners</li><li>Partnership with marketing to package our product deliverables into a broader story, ensuring the what, why, when are clear</li><li>Increasing efficiency for our internal work intake, business readiness processes, and overall feedback loop processes and communications</li></ul><h3>Certifications:</h3><h3>Category:</h3>Business AnalysisFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, SPS Product Offering

<h3>Job Description:</h3><h3>CONSULTANT, PRODUCT DEVELOPMENT – Fidelity Health Emerging Products Innovation Team</h3>As a Product Development Consultant, you blend deep experience in health care benefits and product development with a passion for analysis, harnessing technology to solve complex business problems, while focusing to deliver and implement technology solutions within a digital experience. You will work closely with the Emerging Products Innovation Team and technology partners to determine how to enable innovation opportunities for Fidelity Health and enable broader innovation in our digital environments. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, entrepreneurial, and data-driven environment!The Team The Product Development Consultant will be part of the Fidelity Health Emerging Products Innovation Team (FHEPIT). FHEPIT’s mission is to bring new and innovative capabilities to Fidelity Health, addressing critical customer needs such as health care navigation, employer-sponsored benefits optimization, and rising health care costs.You will work alongside innovation product leads on the team, to partner with business leaders, technology, and external vendor partners to develop and implement product and service features in health care applications, from inception to delivery. Alongside the emerging products squad lead and innovation tech team, you will determine the development strategy and technical feasibility of new innovation opportunities for Fidelity Health.The Expertise You Have <ul><li>Bachelor’s degree required; Master’s degree preferred</li><li>Solid understanding of the Fidelity business with work experience in health care and/or benefits administration and/or product development</li><li>6+ years Systems Development Business Analyst experience, ideally working in an Agile Scrum environment, with demonstrable ability to work across multiple multi-functional teams</li><li>Shown expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation.</li><li>Skilled in MS Word, Excel, PowerPoint, Visio; Experience with JIRA or similar agile backlog management and testing tool</li><li>Experience with early-stage design, development and rapid iteration in an Agile environment is a plus</li><li>Experience with Data analysis, SQL or basic database concepts is a plus</li></ul>The Skills You Bring<ul><li>Data-driven approach to understanding customer and business needs, translating strategic objectives into action, and prioritizing value for delivery</li><li>Ability to understand complex customer needs, translate them into user stories with concrete acceptance criteria, and drive solution formulation with a multi-functional team</li><li>A customer-first mindset and a creative problem-solver with proven success in defining and launching new digital experiences</li><li>Comfortable operating in a gray space and consistently looking for opportunities to innovate and take thoughtful risks to get work done better and faster</li><li>You effectively and regularly lead, facilitate, and drive individuals and group meetings to common goals</li><li>Highly organized and have a proven ability to prioritize and work under tight deadlines</li><li>Skilled at building relationships, fostering strong teams, and influencing others</li><li>Self-motivated, great teammate with the ability to plan and complete work independently, and partner effectively to handle dependencies</li><li>Strong desire to learn and develop additional skills and expertise over time, as well as drive process improvement</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The Value You Deliver<ul><li>Leading and conducting business analyses to formulate and make recommendations on the evaluation and build of new opportunities to expand our footprint in the health care space</li><li>Collaborate with business partners, development teams, and QA on plans, project management, requirements, design, testing, and implementation of solutions throughout the development lifecycle</li><li>Supporting deployment, business readiness, and solution enablement, e.g., defining and documenting enablement tasks, supporting user procedure documentation, creation and delivery of solution training to internal teams, and communication</li><li>Prioritize multiple initiatives and business analysis tasks at the same time</li></ul><h3>Certifications:</h3><h3>Category:</h3>Business Analysis, Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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