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<h3>Job Description:</h3>The Role We are looking for a Director of Fidelity Technology Strategy &amp; Planning who will demonstrate strategic, analytical, problem-solving, and communication skills to drive our strategy and run business operations across Technology. You will work across the technology organization to support development of the strategy and enable technology planning, business &amp; performance management processes. You will deliver results as both an individual contributor and through influence in a highly matrixed, fast-paced organization. The Expertise and Skills You Bring <ul><li>Bachelor’s Degree with 10+ years of strategy &amp; business leadership experience (in technology a plus) </li></ul><ul><li>You have helped developed the strategic direction for a team or organization and worked with leaders to build consensus around shared priorities, milestones and measures, and accountability. </li></ul><ul><li>You have used a variety of communication strategies, tools, frameworks, and media that develop clarity, collaboration and trust. You are a good listener who can find common threads &amp; connect the dots in a complex environment. </li></ul><ul><li>You can partner with senior leaders, collaborate with members of their teams and peers, and establish relationships to develop and implement strategic plans. You can establish trust and credibility with senior partners. You are accomplished at interacting with and influencing executive level individuals. </li></ul><ul><li>You are highly organized, with a consistent track record to prioritize work and the ability to facilitate meetings, track action items and drive completion. </li></ul><ul><li>You are able to work effectively in a fast-paced environment and to handle stress, as well as to adapt to rapid changes in information, process, direction, or immediate workflow </li></ul>The Team This dynamic team is a part of the Fidelity Technology Strategy &amp; Planning Domain within Enterprise Technology and is responsible for driving our technology strategy, managing performance against the strategy, and managing business routines &amp; operations for Fidelity Technology leadership. The team works with a wide stakeholder network of technology, strategy, finance, and HR leaders across Enterprise Technology &amp; the broader technology function. <h3>Certifications:</h3><h3>Category:</h3>Business StrategyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Fidelity Technology Strategy & Planning

<h3>Job Description:</h3>Team Leader, Client ServicesPlease note, this position is available at a Grade 6 or 7'Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect.' Abby Johnson | Chairman &amp; CEO Fidelity InvestmentsIs it time to explore new challenges in your career?With a focus on employee development and collaboration, as a Team Leader in our Regional Center, you'll have the resources at your disposal to succeed on each count.The Expertise We’re Looking For<ul><li>Proven Leadership Experience</li><li>Previous Management or Leadership Experience in financial services is a plus</li><li>Series 7, 63, 9/10 licenses preferred or able to obtain within 120 days</li></ul>The Purpose of Your RoleThe Team Leader is a key member of the Regional Center Client Services group providing leadership to a team of licensed associates. Their primary responsibility is to lead, coach, and develop the team to drive exceptional customer experiences and build lifetime relationships with our customers.The Skills You Bring<ul><li>Your outstanding mentoring and leadership skills, and ability to empower associates to grow and develop</li><li>Your ability to balance leadership and supervisory responsibilities</li><li>Your ability to partner with peers locally and nationally to maintain a culture of collaboration, success and reward</li><li>Your experience with regulatory and compliance practices and rules</li><li>Your relationship expertise, leading with empathy and enhancing team cohesion</li></ul>The Support You ReceiveWe want to ensure your success as you take on this new leadership role and have everything you need beginning day one. New leaders will go through an onboarding program focused on giving leaders the skills needed prior to leading their team and will also receive continued development throughout their leadership career.Our Investments in YouWe believe it is important to approach life holistically. Our <a href="https://go.fidelity.com/ggbzd" target="_blank">benefit programs</a> are designed to assist you and your loved ones strike the perfect balance. Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements</li><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.bing.com/videos/search?q=Fidelity+Investments+YouTube&amp;&amp;view=detail&amp;mid=E5CC2F036E6425D7933FE5CC2F036E6425D7933F&amp;&amp;FORM=VRDGAR&amp;ru=%2Fvideos%2Fsearch%3Fq%3DFidelity%2BInvestments%2BYouTube%26FORM%3DVRIBQP" target="_blank">Benefits at Fidelity Investments</a></li></ul>The Value You Deliver<ul><li>Coaching and developing a team of associates to deliver an outstanding experience to our clients</li><li>Enabling your team to drive outstanding client service interactions/ results</li><li>Helping associates realize their own personal definitions of success</li><li>Ability to inspire associates to deliver their best</li><li>Partnering with associates to build personalized plans that support their development towards career goals</li><li>Protecting the Fidelity brand through active supervision of associate interactions and transactions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul>We believe in being #Different TogetherFidelity’s nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences such as military service, women’s leadership or environmental sustainability, who come together to create a positive, inclusive workplace for all employees.We continuously strive for a diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.Learn More: <a href="https://jobs.fidelity.com/dynamic-working/" target="_blank">Dynamic Working</a>#PIRCLeader<h3>Certifications:</h3>Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client Services, Team Leader

<h4>Description</h4>Implementation Communications Consultant – Contractor The Role As an Implementation Communications Consultant, you will build and complete the participant communications strategy during their plan transition. You will deliver high quality, critical information to plan participants, via email and print delivery, during periods of change. Your focus will be on corporate actions with existing Fidelity clients. <ul><li>Coordinate with the client on a communication &amp; education strategy for the project, uncovering key client priorities and needs</li><li>Highlight Fidelity's customization abilities and build into the strategy (where applicable) while positioning Fidelity’s standard processes</li><li>Review project requirements and estimate the client cost to complete, by building a communications project plan or timeline, securing communication requirements and provide status updates throughout the life of the project</li><li>Acquire client, plan and project information from the client, internal partners, and prior record-keeper to develop communications</li><li>Draft communications, employee meeting presentations, and other informational components ensuring cost efficiencies</li><li>Review communications with Fidelity legal/compliance, internal service team and the client.</li><li>Coordinate production, setup, and delivery of communications</li><li>Hold communication collaborators accountable for delivery dates and document completion dates</li></ul>The Expertise and Skills You Bring<ul><li>Experience in employee benefits communication and/or financial services preferred</li><li>At least 2 years' communications consulting experience preferred</li><li>Confirmed project management experience required</li><li>Confirmed understanding of communication processes from writing and editing through distribution across print and email</li><li>Ability to write and/or edit readable, user-friendly copy and integrate graphics to improve message</li><li>Ability to think critically and make decisions independently</li><li>Knowledge of the communications and financial industry standards</li><li>Consultative selling skills and experience</li><li>Strong client servicing skills</li></ul>The Team You will work with multiple client projects simultaneously, depending on the level of complexity. Your efforts will help Fidelity profitability by offering efficient, digital solutions that engage participants. You will partner internally with key business partners in implementation, including legal and production to meet client expectations. You will partner externally with key collaborators like plan sponsors, consultants, and Fidelity’s vendors.

Fidelity TalentSource

Implementation Communication Consultant

FCO - Risk Analyst Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Risk Analyst to work at Fidelity Investments in Smithfield, RI or Covington, KY. The Role The duties of the Risk Analyst are to support Enterprise Compliance Management’s Anti Money Laundering programs and maintain full compliance with USA PATRIOT Act regulations as stipulated specifically within section 326 of the Customer Identification Program. The purpose of your role is to support the companies Anti Money Laundering program and maintain compliance with USA PATRIOT Act regulations. A majority of our communications are with internal employees which includes all lines of business including retail, family office, Institutional Wealth Services, stock plan services, health savings as well as Correspondent firms directly. The Expertise We’re Looking For <ul> <li>Bachelor's degree required </li><li>Excellent interpersonal skills, both written and oral, as communicating with internal business units, customers, and correspondents will be required </li><li>Ability to meet time-sensitive requests along with strong research and information gathering techniques </li><li>Ability to balance multiple cases and prioritize accordingly. </li><li>Ability to work as a great teammate as well as work independently. </li><li>Ability to learn Fidelity systems including FBSI, FDOT, IRF, XTRAC </li></ul> The Skills You Bring <ul> <li>Highly motivated, flexible, quality focused, teammate. </li><li>Interested in quickly mastering Fidelity systems including FBSI, CACTUS, IRF, XTRAC, FDOT </li><li>Have the ability to balance multiple cases and prioritize accordingly. </li><li>Broad knowledge of the financial services industry strongly preferred </li></ul> The Value You Deliver <ul> <li>Understanding the USA PATRIOT Act, Section 326 as well as any subsequent updates or guidance as put forth by the regulatory bodies or agencies including but not limited to the SEC, FINRA and FinCEN. </li><li>Communicate directly with appropriate business liaisons and advance issues as appropriate to management in a timely and concise manner. </li><li>Review incoming Customer Identification Program (“CIP”) incidents and perform research to ensure compliance and also minimize risk to the firm. </li><li>Communicate compliance requirements to clients as necessary, restrict accounts as appropriate and bring up issues in a timely manner to senior team members or management. </li><li>In addition to research, review and escalation responsibilities, adherence to a strict timeline and compliance schedule is paramount. This is all done in an effort to mitigate risk to the firm while also minimizing any negative impact to the client experience either real or perceived. </li><li>Develop and participate in ongoing systems and process improvements. Participate in testing of any new system functionality and adapt to changes in policies or practices as required </li><li>Serves as backup for other functional groups as needed </li></ul> The hourly pay rate range for this position is $25-$30 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Risk Analyst

<h3>Job Description:</h3>The RoleAs a Director, Product Management, you will partner with a product to help build consistent digital experiences for our customers by translating customer and business needs into actionable solutions. This role will be pivotal in understanding the current landscape of Fidelity communications across multiple business units and ensuring the design and delivery of a common governance process for Fidelity outbound communications. With a holistic understanding of the digital product, this role is defined by the following responsibilities essential for successful outcomes:Customer Focus: <ul><li>Understand how the customer interacts with Fidelity's digital experiences.</li><li>Articulate the customer journey through visualizations</li><li>Work with data experts to understand friction points for the customer in the communications experience.</li></ul>Business Acumen:<ul><li>Research how outbound communications meet customer needs. Understand gaps in experience.</li><li>Understand customer data, analyze trends, understand competitor landscape and articulate opportunities.</li></ul>Product Expertise: <ul><li>Lead product storytelling to varying audiences.</li><li>Collaborate with teams in other business units to drive a common approach to digital experiences.</li></ul>Delivery Impact:<ul><li>Design, build and activate a governance process of our outbound communications across SMS, email, and push channels.</li><li>Work with cross business unit teams to conduct regular communication channel audits and identify opportunities for optimization by adopting core and common frameworks/ processes/tools recommended.</li></ul>The Skills and Expertise You Bring<ul><li>Bachelor's degree required</li><li>10+ years of business analysis experience delivering digital experiences to customers.</li><li>Customer-focused with a passion to solve challenges through a data driven approach.</li><li>Familiarity with tools like JIRA, Confluence for mapping user requirements, process maps and analysis documentation. Able to identify and document dependencies across cross functional teams.</li><li>Strong story telling skills, conveying the vision and impact of digital solutions using data and visualization. Familiarity with industry standard design or prototyping tools like MIRO, Figma, Drawio is required. Expertise with Tableau, Power BI, Adobe Analytics is preferred.</li><li>Experience with large governance programs is an advantage.</li><li>Having financial domain knowledge is a plus</li><li>Experience working in an agile team required</li><li>An affinity for technology and stay up to date on industry innovations</li></ul>Note: Fidelity is not providing immigration sponsorship for this position· The TeamThis role is aligned to a high impact product area within Fidelity that is focused on building common enterprise solutions for the greater good of our associates and customers' financial lives. We work on building scalable digital products that can be deployed across the enterprise leading to seamless customer experiences.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Product Management

<h3>Job Description:</h3>The RoleAs a Principal Business Analyst, you will partner with a product lead to help build consistent digital experiences for our customers by translating customer and business needs into actionable solutions. With a holistic understanding of the digital product, this role is defined by the following responsibilities essential for successful outcomes:<ul><li>Requirements Gathering &amp; Analysis,</li><li>User Stories and Acceptance Criteria</li><li>Legal, Risk, and Compliance Review and Approval</li><li>Testing and Validation</li><li>Customer Rollout Strategy, Planning, and Execution</li><li>Customer Data and Feedback Analysis and Reporting</li></ul>In this pivotal role, you will need to understand how the customer interacts with Fidelity's digital products, articulate the customer journey through visualizations, work with data experts to understand friction points for the customer, collaborate with other experts (product leads, UX/UI teams, technical teams) to explore potential solutions, document clear requirements for the development teams, lead product storytelling to varying audiences, partner with development teams through deployment of the solution, validate the solution during deployment and measure the impact of the deployed solution.The Skills and Expertise You Bring:<ul><li>Bachelor's degree required</li><li>8+ years of business analysis experience delivering digital experiences to customers.</li><li>Strong understanding of the digital product life cycle.</li><li>Customer-focused with a passion to solve challenges through a data driven approach. Familiarity with NPS/CSAT scores, Adobe Analytics is an advantage.</li><li>Familiarity with tools like JIRA, Confluence, Asana, Trello for mapping user requirements, process maps and analysis documentation. Able to identify and document dependencies across cross functional teams.</li><li>Strong story telling skills, conveying the vision and impact of digital solutions using data and visualization. Familiarity with industry standard design or prototyping tools like MIRO, Mural, Figma, Drawio, LucidChart is required. Expertise with Tableau, Power BI etc. is preferred. Experience with Product Analytics (Google Analytics, Pendo) is an advantage.</li><li>Conceptual understanding of microservices, database concepts (relational, NoSQL, Snowflake), cloud platforms like AWS, Azure , GCP is an advantage.</li><li>Having financial domain knowledge is a plus</li><li>Experience working in an agile team required</li><li>An affinity for technology and stay up to date on industry innovations</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThis role is aligned to a high impact product area within Fidelity that is focused on building common enterprise solutions for the greater good of our associates and customers' financial lives. We work on building scalable digital products that can be deployed across the enterprise leading to seamless customer experiences.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Business Analyst - Digital Solutions

<h3>Job Description:</h3>The Role In Wealth Cash Solutions Personal Cards, we are embarking on a multi-year journey to improve our debit card program – including enhancing our ability to service customers over our live channels, improving the digital experiences (web and mobile), and optimizing our vendor partnership structure. A significant component of this initiative is to establish new direct relationships with a spectrum of vendors across our debit cards ecosystem, ranging from card production to digital wallets to ATM networks. Therefore, the team is searching for a vendor manager who can lead the process of defining the optimal range of partners, establish contractual relationships, and maintain these relationships as we reach a steady state phase in our new operating model. During our implementation phase:​ <ul><li>Work closely with internal teams, including finance, compliance, and operations, to align on an optimal vendor management strategy across debit program ​ </li><li>Identify and assess potential risks to the vendor management transition, develop mitigation strategies, and implement appropriate controls to minimize disruptions​ </li><li>Collaborate with legal and procurement to establish new contracts and/or revise existing contracts​ </li></ul>Once we reach steady state:​ <ul><li>Oversee vendor procurement, diligence, and the onboarding process for all new vendors</li><li>Field inquiries and issues submitted by vendors, ensuring timely and effective resolution​ </li><li>Coordinate vendor billing for all business units and functions​ </li><li>Track and report on vendor KPIs, including service quality, timeliness, and cost-effectiveness,</li><li>Conduct KPI performance reviews to identify areas to improve vendor relationships​ </li><li>Conduct regular KPI performance reviews sessions with vendors, recapping recent performance, addressing concerns, and discussing opportunities for improvement​ </li><li>Oversee vendor contract management by tracking contract milestone, renewals, and amendments​ </li><li>Document interactions and transactions with vendors for reference and audit purposes </li></ul>The Expertise and Skills You Bring <ul><li>Bachelor’s degree in Finance/Accounting or equivalent; Minimum of 5-7 years of experience</li><li>Ability to create financial models, conduct scenario analysis, understanding of financial and accounting principles</li><li>Prior work experience at a bank, asset manager, or similar financial services provider is preferred ​ </li><li>Strong understanding of debit card operations, payments processing, and financial regulations​ </li><li>Exceptional analytical, communication, conceptual thinking, project management and problem-solving capabilities</li><li>Develop and deliver cogent, informative presentations for leadership</li><li>Experience influencing outcomes based upon your ability to establish trust, engage with partners, and lead through difficult situations</li></ul><ul><li>Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions​ </li><li>The ability to communicate complex concepts or situations in a clear and concise manner. </li><li>Thea ability to handle multiple projects or activities simultaneously and deliver results in an accurate and timely manner. </li><li>Discovering, understanding, and mitigating the risks of vendors.</li><li>Cultivate a positive outlook, value diverse perspectives, are naturally upbeat, demonstrate intellectual curiosity, initiative, and have passion for learning new skills and capabilities. </li></ul>The TeamFidelity’s Cash Solutions domain has critical building blocks for our customers. Our vision is to expand the role Fidelity can play for our customers in this critical area of their finances, by offering innovative capabilities to serve the spending and saving needs of new and existing customers.<h3>Certifications:</h3><h3>Category:</h3>RiskFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Vendor Manager, Debit Cards

<h3>Job Description:</h3>Job DescriptionThe Fraud Risk and Control’s (FRC) Debit Card Team is responsible for ensuring that the Fraud Program for Fidelity’s Debit Card portfolios are effectively protecting customers and Fidelity from the risk of fraud while delivering a remarkable customer experience. As a Director in the Debit Card Fraud Team, you will be responsible to support the design and oversight of the Debit Card Fraud Management Program as well as to support Debit Card related strategic initiatives with fraud control subject matter expertise. You will deliver value to the team by providing analytical insights, fraud control and debit card subject matter expertise as well as participating in the daily operation of the team to prevent and detect fraud and mitigate its impact. Specifically, you will:<ul><li>Design dashboards, reports and Key Performance Indicators and monitor that fraud losses, customer experience and costs are within the company’s expectations.</li><li>Use data to generate insights, interpret trends and support root cause analysis.</li><li>Support strategic changes and initiatives by designing and specifying fraud controls and ensure their effective implementation.</li><li>Develop policies and procedures, conduct reviews to manage and mitigate fraud.</li><li>Liaise and collaborate with key partner teams to ensure effective fraud controls are in place for the Debit Card Portfolios.</li><li>Influence the broader strategic decisions of the Debit Card Product Team by providing fraud control insights and communicate the priorities of the FRC team.</li><li>Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact.</li></ul>The Expertise We’re Looking For<ul><li>Batchelor degree in economics, finance, data or computer science or similar technical fields,</li><li>10+ years of work experience in finance and fraud or related fields</li><li>Proven experience in fraud management for payment cards in financial services industry</li><li>Familiarity with current trends and risks in the Payment Card Industry and debit cards specifically</li><li>Hands on experience in generating analytical insights from large scale data using python and SQL or similar programming languages</li><li>Experience in project management and problem solving in complex environment.</li><li>Familiarity with process mapping, control design and fraud investigations</li><li>Excellent communication skills and ability to collaborate with a diverse set of key stakeholders</li></ul>The base salary range for this position is $103,000-$218,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

Director, Debit Card Fraud Risk

<h3>Job Description:</h3>Vice President, Asset Class Lead -- Alternatives Compliance TeamThe RoleAsset Management Compliance (AMC) works closely with Fidelity’s investment teams cross all asset classes to ensure compliance with global regulations, investor requirements, and corporate policies in the interest of promoting customer trust and confidence in Fidelity. AMC is committed to driving Fidelity forward through business partnership and stewardship, platform modernization, and talent development. AMC associates are passionate about providing sound mentorship and creative solutions in a timely and responsive manner to support Asset Management in delivering the best customer experience in the financial services industry. Your responsibilities include:<ul><li>Actively participate in the development and support of an Alternatives compliance program and be the lead compliance subject matter expert for liquid alternatives</li><li>Provide ongoing management of Alternatives compliance program as one of the AMC subject matter experts in Alternatives compliance team</li><li>Support Compliance Operations, Reporting and Data considerations</li></ul>The Expertise and Skills You Bring Expertise You Bring<ul><li>Minimum years of work experiences: Bachelors or equivalent with 12+ years of asset management compliance experience or Masters with 10+ years of asset management compliance experience;</li><li>Strong background in fund formation for alternatives as well as operational, distribution, and compliance matters;</li><li>Experience with various asset classes including hedge funds, managed futures funds, liquid alternatives, Business Development Companies, private equity, private credit, real estate;</li><li>Solid understanding of the asset management laws and regulation, including the Investment Company Act of 1940, the Investment Advisers Act of 1940, the Commodity Exchange Act of 1936, the Commodity Futures Modernization Act of 2000, the related SEC, CFTC and NFA rules and regulations as well as knowledge of industry practices relating to alternative investments.</li></ul>Primary Responsibilities<ul><li>As one of the AMC subject matter experts and member of the Alternatives compliance team provide oversight and guidance to investment teams and business leaders as Fidelity grows its alternatives business through:</li></ul>•  the development and evolution of an Alternatives compliance programs;•  support Alternative’s investment strategies, partnering with internal leadership and product development teams;•  ongoing management of Alternatives compliance program as one of the AMC subject matter experts.<ul><li>Support the product development groups as well as the various stakeholders including Legal, Treasurers Office, AM Risk in launching new alternatives offerings (assess compliance impacts to new offerings, review of offering docs);</li><li>Develop and maintain a robust compliance program that fits and evolves around the Alts businesses (policies enhancements, new procedures);</li><li>Assists with the growth and development of the compliance team;</li><li>As an asset class lead, be a compliance point of contact for various Fidelity teams engaged in Alternative’s business lines;</li><li>Provide oversight and guidance to investment teams and business leaders of the Alts business (co-investment requirements, season &amp; sell, VCOC, etc.);</li><li>Provide compliance support and oversight of various aspects to Fidelity’s registered and private funds and investment advisory services;</li><li>Support the alternatives compliance review of marketing materials;</li><li>Provide oversight as one of the leaders and the contact person for the investment teams on matters involving conflicts management.</li></ul>The TeamThe Alternatives Compliance team is a part of AMC and provides oversight and guidance to investment teams and business leaders as Fidelity grows and evolves its Alternatives business. Team is responsible for developing and maintaining a robust compliance program that fits and evolves around the Alternatives business and provides compliance support and oversight of various aspects of Fidelity’s registered and private funds and investment advisory services, including liquid alternatives, business development companies, hedge funds, private equity, and hybrid funds, insurance-related products. We also support Fidelity Alternatives Funds Board. We interact frequently with Fidelity portfolio management teams and product development groups as well as Fidelity control partners, including Legal, Treasurer’s Office, Risk, and Operations.The base salary range for this position is $123,000-$207,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Compliance

Vice President, Asset Management Compliance

<h3>Job Description:</h3>The RoleAre you a self-starter and committed to delivering results? Do you enjoy delighting customers with outstanding customer solutions? We are seeking a results-focused and motivated associate who flourishes with working with internal and external teams to deliver outstanding Credit Card products and services. Our team is responsible for day-to-day product management and implementation, evolving our strategy through business analytics and insights, market and competitive intelligence, and business management practices. As a member of the team, you will collaborate with your team and lead or support significant strategic programs by defining problem statements, conducting research and/or analysis to find opportunities, recommending (and building consensus for) a solution that supports our offerings, leading solution implementation, analyzing solution results, and refining solutions over time based on results and customer feedback. Responsibilities of the job will include the following:Key responsibilities can include:<ul><li>Leading a variety of initiatives within the personal card’s product area, including short term and opportunistic projects, while partnering with our analytics team to turn data insights into opportunities and recommendations</li></ul><ul><li>Taking ownership of the needs and problems of our customers while working with our customer research team to conduct surveys, interviews and evaluating the competitive landscape to understand differentiation, while working closely with our marketing team to develop compelling product strategies and marketing campaigns</li></ul><ul><li>Accountable for the design and implementation of select end-to-end customer experiences, as well as with other teams across the enterprise to gather information to complete analysis and to drive projects. </li></ul><ul><li>Performing business testing on new functionality, operational processes, and end user experience. Also, participates in/leading readiness and rollout activities related to production releases.</li></ul><ul><li>Navigate multiple partners and processes to simplify communications and client engagement experiences while maintaining compliance and regulatory standards. This includes working with our outside vendors that issue and provide front line customer service</li><li>Act as a strategic partner to internal marketing teams, supporting alignment between product strategy and marketing execution. Work with internal and external marketing team members to ensure consistent messaging and effective coordination across acquisition initiatives and portfolio management efforts, helping to translate business objectives into actionable marketing strategies that drive growth and customer engagement</li></ul>The Expertise and Skills You Bring <ul><li>8+ years of proven experience, focused in the financial services, credit cards area. MBA preferred</li><li>Credit card program management with a large issuer and/or having management consulting or strategy experience is a plus</li><li>Background and passion for solving customer problems and delivering engaging, personalized, digital solutions. Strong focus on execution, identifying and removing impediments to progress.</li><li>Demonstrated knowledge of business analyst techniques, such as: benchmarking, business rules analysis, user stories, user acceptance testing and product documentation.</li><li>Strong analytical skills, with ability to cull large data sets into manageable analyzable data, as well as distill insights into a compelling story.</li><li>Interpersonal skills; ability to work cross-functionally (e.g., technology, marketing, analytics, legal, etc.); strong listening skills to integrate different perspectives and achieve better outcomes</li><li>Strong analytical skills and ability to apply critical thinking skills and understand sophisticated customer needs</li><li>Project management skills to run execution teams aligned to strategic plans &amp; objectives</li><li>Outstanding listening, verbal, written, presentation, and influencing skills to integrate different perspectives and achieve consensus with multiple audiences. Has the ability to write clear, concise product documentation and communications while maintaining compliance and regulatory standards as well as strong presentation and persuasion skills to achieve consensus with multiple audiences.</li></ul>The TeamFidelity’s Cash Solutions domain has critical building blocks for our customers. Our vision is to expand the role Fidelity can play in this critical area of customer finances, by offering innovative capabilities to serve the spending and saving needs of both new and existing customers.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

44 Project Management / Professional Services Jobs in Rhode Island