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Title:&nbsp;International Admissions Coordinator Division: Provost's Office Department: School of Graduate Studies FLSA Status:&nbsp;Exempt Salary Range:&nbsp;Annual Salary EEO Job Group:&nbsp;2 E2 Position Summary The International Admissions Coordinator is responsible for the admission of international undergraduate and graduate students, Intensive English Program students, and sponsored international students. He/she will plan, coordinate, implement, and evaluate processes and policy for international admissions, including internal processing and communication sequences. Partners with Center for International Programs leadership to strengthen recruitment strategies targeted at recruiting diverse student populations from diverse backgrounds as appropriate. This position reports to the Dean of the School of Graduate Studies. Duties/Responsibilities&nbsp; <ul><li>Manage all aspects of the international admissions processes (undergraduate and graduate students, Intensive English Program, and sponsored students). </li><li>Plan, coordinate, implement, and evaluate processes and policy for international admissions, including foreign credential evaluation, internal processing, and communication plans. </li><li>Participate in strategic international enrollment planning, monitor data and prepare analysis and projections to inform the plan and ongoing strategies. </li><li>Manages foreign credentials evaluation for all international applicants including training staff to evaluate credentials, maintain resources on world education systems, monitor changes impacting student mobility, and keeping up to date with best practices in the field. </li><li>Manage the international admissions email account. </li><li>Supervise graduate assistant, managing all international admissions social media accounts. </li><li>Collaborate with appropriate personnel in the School of Graduate Studies and the Center for International Programs and Services to develop and coordinate web site to ensure consistent look and content. </li><li>Participate in strategic international enrollment plan in collaboration with Dean of the School of Graduate Studies and Center for International Programs staff. </li><li>Monitor data on inquiries/prospects/applicants/admits and prepare analysis and projections to inform the plan and ongoing strategies. </li><li>Advise prospects and applicants/admitted students, families, representatives for international students. </li><li>Create and send targeted communication to prospective students through the CRM system to ensure compliance with university admissions requirements. </li><li>Create and send targeted communication to international stakeholders including high school counselors, agency representatives, EducationUSA advisors, sponsors, etc. in collaboration with School of Graduate Studies and Center for International Programs. </li><li>Assist in design/production of marketing materials targeting international students and families in various regions of the world. </li><li>Conduct periodic benchmarking to guide policy decisions. </li><li>Develop and strengthen recruitment strategies, targeting diverse student populations internationally, as well as domestic students living abroad. Attend international recruitment events and coordinate outreach initiatives for prospects, applicants, high school counselors, agency representatives, EducationUSA Advisors, etc. </li><li>Participate in staff meetings and various other University committees as appropriate. </li><li>Assist in the training of international recruitment representatives (such as hired agencies). </li><li>Partners with School of Graduate Studies and Center for International Programs leadership to strengthen recruitment strategies targeted at recruiting diverse student populations as appropriate. </li><li>Periodically serve as a USI representative at recruitment fairs, workshops, embassy visits, etc., in collaboration with other USI staff and/or international representatives. </li><li>Establish and regularly monitor measurable goals and objectives to ensure that prospective students receive timely and exemplary service during the admissions process. </li><li>Serve as liaison between faculty, administrators, and prospective students. </li><li>Manage student workers and graduate assistant as required. </li><li>Other duties as assigned.</li></ul> Required Knowledge and Skills <ul><li>Bachelor’s degree with two or more years of experience in international admissions, including internal processing of evaluated international credentials and/or evaluation of international credentials required. May consider master’s level coursework in lieu of experience. May consider significant related admissions experience. </li><li>Demonstrated ability to work with complex procedures and processes related to international students and scholars. </li><li>Demonstrated ability to work as effective team member. </li><li>Excellent written and verbal communication skills, including cross-cultural communication competencies. </li><li>Familiarity with international cultures. </li><li>Strong organizational and time management skills. Ability to manage multiple demands in a setting of high student contact and interaction required; demonstrated skills in problem solving. </li><li>Demonstrated ability to work in, update, and design workflows in various systems (CRM) used for recruitment and communications preferred. </li><li>Familiarity with immigration regulations pertaining to F and J visas, including SEVIS reporting requirements and knowledge of Department of Homeland Security regulations. </li><li>Proficiency in using computers, including CRMs, word processing, spreadsheet, email and internet resources. </li><li>Proven commitment to international perspectives and a strong career interest in the field of international education. </li><li>Valid driver’s license.</li></ul> Preferred Knowledge and Skills <ul><li>The Association for International Credential Evaluation Professionals (TAICEP) affiliation. </li><li>Proficiency in a secondary language. </li><li>Master’s degree with one year of experience in international admissions and foreign credential evaluation preferred.</li></ul> Regular Work Hours/Travel Requirements <ul><li>Standard office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.</li><li>Irregular or extended hours, including evenings and weekends, may be necessary to complete departmental deadlines or during special programs and events.</li><li>Occasional local, regional and/or international travel. Overnight travel may be required.</li></ul> About USI&nbsp; &nbsp;&nbsp; The University of Southern Indiana is a public higher education institution located on a beautiful&nbsp;1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this&nbsp;position include: <ul><li>Affordable medical, dental, vision, life and short term and long-term disability insurance plans.</li><li>Retirement plan where the University makes the total contribution equivalent to 11% of annual salary.</li><li>Full tuition fee waiver for employees/75% for spouses and dependent children.</li><li>Vacation and sick time</li><li>Holiday pay</li><li>Free access to Recreation, Fitness &amp; Wellness Center.</li><li>Access to on-campus University Health Center and Dental Hygiene Clinic.</li></ul> For more information about the benefits that USI offers, please visit <a href="http://www.usi.edu/hr/benefits" target="_blank">www.usi.edu/hr/benefits</a>. Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: <ul><li>Cover Letter</li><li>Curriculum Vitae/Resume</li></ul> Search Committee Chair: If you have questions about the open position, please contact Dr. Michael Dixon, search committee chair, at&nbsp;<a href="mailto:mdixon@usi.edu" target="_blank">mdixon@usi.edu</a>.&nbsp; Best Consideration Date: For best consideration, please submit materials by February 5, 2026. Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the Associate Director of Human Resources, Constance Hermann, at <a href="mailto:cjhermann1@usi.edu" target="_blank">cjhermann1@usi.edu</a> or (812) 461-5363. Contacting the Associate Director of Human Resources is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities

International Admissions Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.&nbsp;&nbsp;&nbsp;This role is part of the Pricing Infrastructure &amp; Process Oversight team which enables pricing agility, compliance, and operational excellence through platform management, governance and a dedicated Center of Excellence team.&nbsp;Job Responsibilities:<ul><li>Manage projects with ability to develop plans and timelines, analyze data, manage stakeholders, escalate and clear roadblocks, track and execute workstreams.&nbsp;</li></ul><ul><li>Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.</li></ul><ul><li>Partner with Controls Management and Regional Pricing teams to identify pricing errors, propose and implement controls while also providing meaningful reporting to Pricing leadership.&nbsp;</li></ul><ul><li>Coordinate Issue/Event framework processes, including reviewing gaps, initiating issues/events, gathering milestone support, monitoring progress, and preparing reports."</li></ul><ul><li>Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.</li></ul>Minimum Qualifications<ul><li>4+ years of experience in project/program management with a focus on process improvement, root cause analysis, and driving large-scale cross-functional initiatives.</li></ul><ul><li>Strong analytical skills with the ability to assess complex processes, identify inefficiencies, and implement effective solutions.</li></ul><ul><li>High proficiency in Microsoft Office (Excel, PowerPoint, Outlook).</li></ul><ul><li>Exceptional communication skills (oral and written), with proven executive presence and ability to influence at all levels.</li></ul><ul><li>Strategic thinker and creative problem solver with a transformative mindset and strong attention to detail.</li></ul><ul><li>Demonstrated ability to balance multiple priorities, manage offshore collaboration, and adapt in a fast-paced environment.</li></ul><ul><li>Bachelor’s degree is required.</li></ul><ul><li>Experience working with auditors (internal/external) is a plus.</li></ul><ul><li>Merchant experience is a plus</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager, Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role? American Express entered the travel agency business in 1915 and is today one of the world’s largest travel networks. Over 100 years later the Travel and Lifestyle Services organization remains at the forefront of delivering card member value with a focus on providing premium leisure travel and related lifestyle services to Card Members through various offline and online channels around the globe. The global breadth of this team enables it to serve more Card Members whenever, wherever, and however they want to engage with American Express Travel &amp; Lifestyle Services. And with each market tailoring its products and services to its unique customer base, Card Members are provided with the guidance, protection, value, and seamless experience for which they look when booking and enjoying travel. As a Product Manager/ Product Owner, you will join a team that develops foundational platforms, enabling card members across the full spectrum of digital channels including mobile, email, social and web. This role will liaise heavily with both internal and external partners, therefore making it extremely important this person be able to build and leverage relationships to drive success across cross functional teams.&nbsp; The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation, and deployment. Requires strong organizational, technical, and creative problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team or a set of scrum teams within a&nbsp;SAFE train (stakeholders, designers, developers, and analytics) to deploy the new features across markets and products.&nbsp; Will report to the Director of Product Delivery and Integration&nbsp; Responsibilities include:&nbsp;<ul><li>Identifying opportunities and driving product strategy, roadmap, and features</li><li>Managing the product life cycle from strategic planning to tactical execution.</li><li>Prioritizing engineering work and balancing the requirements of customers and stakeholders.</li><li>Enabling analytics-driven decision making to evolve products and usage.</li><li>Understand how to APIs work and should be able to look into data schema’s and run analytics on how to leverage to the data for internal consumer needs.</li><li>Ability to read request response JSONs / XMLs key for success in this role.</li><li>Evangelizing the product both internally and externally and shepherding products through the development process, advocating to achieve the best outcomes.</li><li>Interacting with customers to identify needs, opportunities, and gaps, and solve problems.</li><li>Brainstorming and negotiating effectively with various stakeholders to continuously define feature priority</li><li>Help your team develop products by making difficult tradeoffs and removing roadblocks.</li><li>Prioritize feature/story backlog</li><li>Lead the business features breakdown into Platform features and stories.</li><li>Lead and/or write stories for scrum teams</li><li>Agile mindset and transformation champion Minimum Qualifications:</li><li>Bachelor’s degree science is highly preferred.</li><li>Minimum 5+ years of experience in Product Management and leading projects/team in a global/complex/fast paced environment and executing complex project. Strong Travel industry experience and/or strong American Express Big data environment desirable</li><li>Hands-on technical knowledge/understanding of data and services including APIs (RestFul and SOAP) services and database storage in a complex/global environment.</li><li>Proven track record of driving innovation and business metrics with a customer-first mindset in a fast-paced environment.</li><li>Strong analytical and product development or product management skills with demonstrated ability to prioritize, track, and deliver results and lead teams.</li><li>Proved track record of executing complex initiative in a Collaborative &amp; Assertive manner and driving innovation and change management.</li><li>SAFe/Agile Product Owner certification preferred.</li><li>Background in Software Development preferred.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express.&nbsp;We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group.Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Audit Control Management team within the Audit Department plays a critical role in strengthening the department’s control environment and risk management practices. This role will play a key role in establishing and maintaining a strong governance framework, developing a control testing strategy, identifying and assessing operational risks, driving issue and event management, and identifying and managing the IAG owned issues. The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency.The objective of the Audit Control Management team is to identify risks throughout audit processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag risk themes for intervention and control enhancement.This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change! IAG is looking for a Control Management Senior Analyst focused on ensuring control management is embedded in the day-to-day operations of the department. It will involve extensive collaboration with multiple partners across IAG.Key Responsibilities:<ul><li>Partner across IAG to enhance the control environment</li><li>Support IAG in their risk assessments performance (e.g RCSA)</li><li>Perform control testing strategy to evaluate the design and effectiveness of controls supporting audit operations.</li><li>Support thematic risk reporting</li><li>Maintain issue trackers and support remediation</li><li>Support risk management practices within the department</li><li>Support control monitoring and compile key operational risk trends, activities, and events</li><li>Support sharing insights, better practices, themes, etc. across the department</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree&nbsp;</li><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Knowledge of process excellence, risk/control assessment data analysis, compliance control frameworks</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Experience working within an internal audit department or second-line risk/control function.</li><li>Familiarity with audit methodologies and audit management systems.</li><li>Strong analytical, problem-solving, and program management skills.</li><li>Proficiency in using data analytics, audit management tools, and agile delivery principles.</li><li>Ability to thrive in a dynamic, fast-paced, and evolving environment.</li><li>Demonstrates flexibility and a growth mindset, thriving in a dynamic, newly formed team environment where processes are evolving.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Control Management | Internal Audit Group

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Role DescriptionThis role is part of the newly formed Enterprise Technology Services (ETS) Data Office.As a Data Governance &amp; Management Analyst, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within Enterprise Technology Services. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Primary Responsibilities:<ul><li>Responsible for supporting Data Governance &amp; Management&nbsp;in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support Data Governance &amp; Management&nbsp; in the execution of their role.</li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support the Data Governance &amp; Management&nbsp;in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with the&nbsp;Data Governance &amp; Management&nbsp;in developing and managing the data management roadmap.</li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>2 - 3 years of experience in data architecture and strategy for Master Data Management (MDM)/Customer Relationship Management (CRM) platform.</li><li>Strong communication skills and ability to influence and engage at multiple levels and cross functionally.</li><li>Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.</li><li>Intermediate competency in SQL &amp; Python or other programming language.</li><li>Prior experience in Finance or Controllership preferred.</li><li>Prior experience with Agile or SAFe project methodologies.</li><li>Bachelor’s degree in Finance, Engineering, Mathematics, Statistics, Computer Science or other similar fields.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.Guardian

Senior Analyst Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technology Business Enablement (TBE) sits under Enterprise Platforms &amp; Technology Business Management. The Technology Business Enablement (TBE) organization powers American Express by driving Predictability, Transparency, and Efficiency to transform how the enterprise plans, invests and operates to drive trust, competitive differentiation and speedEnterprise Ways of Working – Enablement &amp; TalentThe Enterprise Ways of Working Enablement &amp; Talent team shapes how colleagues across the enterprise grow, collaborate, and deliver. We design and enable modern ways of working, learning experiences, and talent practices that help teams adapt, perform, and thrive in a rapidly changing environment.The Director, Continuous Learning &amp; Career Development leads learning &amp; development capabilities for Enterprise Technology Services (ETS) - owning the strategy, execution, and evolution of learning programs that build future-ready skills and meaningful career pathways for technologists.Reporting to the Vice President, Talent &amp; Enablement, this leader manages a team of talent professionals and partners closely with Technology, Colleague Experience Group (CEG), and enterprise stakeholders to deliver scalable, data-driven learning experiences that align to business priorities and colleague needs.Key ResponsibilitiesStrategy &amp; Program Leadership<ul><li>Own and evolve the ETS learning and career development strategy, ensuring strong alignment to enterprise talent priorities and future skill needs.</li><li>Govern and continuously improve core talent platforms and frameworks, including the Tech Career Framework, ETS Skills Hub, and in-band promotion processes.</li><li>Translate strategy into clear roadmaps, investment priorities, and measurable outcomes.</li></ul>Learning Experience Design &amp; Delivery<ul><li>Design and lead enterprise-impact learning initiatives, including:<ul><li>Skills-based learning paths (technical, specialized, digital product &amp; design, leadership, etc.)</li><li>Speaker series focused on applied, real-world case studies</li><li>Cohort-based learning pilots that drive accountability, mentorship, and skill application</li><li>Career enhancement programs (e.g., CAREER {fwd}, 5+, learning campaigns)</li></ul></li><li>Partner with enterprise Learning &amp; Development teams to share and scale ETS learning where appropriate.</li></ul>Learning Ecosystem &amp; Tool Management<ul><li>Oversee learning tool strategy and vendor management (e.g., Pluralsight, O’Reilly), including compliance, GenAI approvals, and platform integration.</li><li>Drive integration of learning platforms into Oracle HCM, improving accessibility, enrollment, and reporting.</li></ul>Measurement, Insights &amp; Continuous Improvement<ul><li>Establish and maintain a learning metrics dashboard to track engagement, adoption, sentiment, and business impact.</li><li>Use data and colleague insights to continuously refine programs and prioritize investment.</li><li>Clearly communicate outcomes and value to senior stakeholders.</li></ul>Leadership &amp; Partnership<ul><li>Lead, coach, and develop a high-performing team of learning and talent professionals.</li><li>Build trusted partnerships across ETS, CEG, and colleague networks.</li><li>Act as a thought partner and consultant to leaders on learning, skills, and career development.</li></ul>Minimum Qualifications<ul><li>7+ years of experience in talent, learning &amp; development, or other people-centered strategy, with demonstrated enterprise-scale impact.</li><li>Proven experience leading teams and complex, cross-functional initiatives.</li><li>Strong stakeholder management skills with the ability to influence at senior levels.</li><li>Data-driven mindset with experience defining metrics, measuring impact, and adjusting strategy.</li><li>Demonstrated ability to design scalable learning experiences aligned to evolving skill needs.</li><li>Exceptional communication, storytelling, and executive presentation skills.</li><li>Comfortable operating in a fast-paced, evolving environment with competing priorities.</li><li>Strong leadership presence with a track record of building trust, clarity, and accountability.</li></ul>Preferred Qualifications<ul><li>Experience working with learning platforms, vendors, and HR systems preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Program Management, Technology Business Enablement

At American Express, our culture is built on a 175-year history of innovation, shared valuesand&nbsp; and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manages operational risks associated with Information &amp; Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in alignment with regulatory requirements and industry expectations. In addition, the team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.&nbsp;&nbsp;How will you make an impact in this roleThe Director, Business Disruption &amp; Operational Resilience Risk Management is a new role dedicated to managing operational resilience risks globally at American Express. Areas of focus include business continuity management across people, processes, technology, third parties, and physical infrastructure. This role sits within the GRC team and reports directly to the Vice President, Firmwide Independent Risk Management Head of Business Disruption &amp; Operational Resilience. The incumbent will be responsible for supporting and executing on the overall operational resilience risk management and governance framework at the Company.Essential Job Functions: <ul><li>Support the implementation of the operational resilience risk governance framework, including building a specialized risk team, establishing risk policies, and enhancing risk management capabilities.</li><li>Conduct independent, proactive risk management and oversight of operational resilience related risks (including people, process, technology, third party, and infrastructure)</li><li>Enhance and maintain the firm’s operational resilience framework, including policies, governance, and minimum standards, to strengthen organizational readiness and responsiveness to business disruption events.</li><li>Provide operational resilience risk oversight through identification, assessment, control, measurement, monitoring, and reporting of risks within the operational resilience program.</li><li>Develop a strong understanding of operational resilience and business continuity management processes, demonstrating curiosity and a willingness to deliver effective and credible challenge.</li><li>Identify risks&nbsp;related to operational resilience, oversee controls in line with American Express’s risk and control framework. Establish guidance and requirements for minimum recommended controls.</li><li>Leverage advanced data analytics to drive insights, proactively identifying opportunities for enhancing the Company’s operational resilience and swiftly adapting to emerging threats.</li><li>Design and implement operational resilience related metrics to identify and report risks.</li><li>Support&nbsp;regulatory exams, to ensure the company is prepared to provide necessary documentation, addressing inquiries from regulators, and demonstrating compliance with legal and regulatory requirements and supervisory expectations.</li><li>Collaborate with senior leadership, across Legal, Technology and Business Unit leaders to&nbsp;support the development of the organization’s risk appetite for operational resilience and monitor adherence to the established thresholds.</li><li>Demonstrate in-depth knowledge in key risk oversight skills, including operational resiliency, business continuity management, disaster recovery, dependency risk management, resiliency monitoring, operational vulnerability management and resiliency compliance management.</li><li>Support compliance with Resilience-related regulations and standards (e.g., OCC Bulletin 2020-94, FFIEC Handbooks, DORA, GLBA, etc.) to meet legal and regulatory obligations.</li></ul>Minimum qualifications: <ul><li>Minimum of seven years’ experience in risk management at a Global Systemically Important Bank (GSIB), with expertise spanning policy and procedure development, risk appetite frameworks, risk and control self-assessments and testing, as well as issue management.</li><li>Deep knowledge of laws, regulations, and industry frameworks (e.g. DORA, FRB SR 2020-24/OCC 2020-94, OCC Heightened Standards, FFIEC IT booklets).</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Understanding of risk assessment methodologies, frameworks and industry standards.</li><li>Deep expertise in key elements of operational resilience framework: risk identification and assessment, business continuity planning, incident response and recovery, crisis management, governance</li><li>Demonstrates ability and aspiration for building and nurturing teams and leading complex and high impact assessments.</li><li>Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.</li><li>Demonstrates learning agility: Learns from unfamiliar experiences. Perseveres through and learns from setbacks.</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making,</li><li>Ability to make decisions quickly and effectively.</li><li>Demonstrates courage and resilience.</li><li>Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.</li><li>Highly motivated self-starter with ability to juggle multiple tasks in a fast-paced, ambiguous environment, with excellent organization skills and careful attention to detail.</li><li>Possess a high degree of technical savvy, with a keen ability to learn new technology quickly and easily.</li><li>Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R)</li></ul>Preferred Qualifications:<ul><li>Industry certifications in Operational Resilience, Business Continuity Management, and Disaster Recovery are preferred.Guardian</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director, Business Disruption & Operational Resilience Risk Management

Join the Clean Energy RevolutionBecome&nbsp;a&nbsp;Construction Senior Specialist - Project Management Support&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;support activities within the Clean Energy space, specifically the Charge Ready Program, for the design, permitting and execution of work to install Electric Vehicle chargers. This work targets reducing the carbon footprint of vehicles and their associated air quality impacts. You will perform pre-site selection activities, coordination with design teams for both SCE and the customer, and support contractors to complete the ultimate end point install of EV chargers.As&nbsp;a&nbsp;Construction Senior Specialist - Project Management Support, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Supports the pre-construction/construction planning processes by crafting and supervising action items and leading project team member adherence; function as a subject matter expert for tool/system of record to help maintain the integrity of the data stored, assist with access and training, and provide other assistance as needed.</li><li>Collaborates with multi-disciplinary project teams which often consist of 30 or more members.&nbsp;</li><li>Assists the project manager with all project-related support tasks, such as preparation of progress reports, tracking of project achievements, metrics, schedules, and budgets. Provide status to project manager leadership and stakeholders. Recommends and implements various project management methodologies to adapt to changing priorities.</li><li>Establishes, presents, and applies project procedures, directives, and bulletins to ensure compliance with SCE's policies and procedures.</li><li>Utilizes project management tools and systems, including Microsoft Project, to maintain sophisticated project schedules.</li><li>Crafts and maintains project documentation, including version control, distribution, document storage/retention in sophisticated document libraries and access control; conducts in-depth analysis of project data, identifies risks/issues, and provides actionable status reports.</li><li>Develops presentations and other project documentation&nbsp;for review by departmental and organizational management and executive committees&nbsp;for approval to proceed through the project gates and stages.</li><li>Independently manages certain project management activities for complex projects with variable interdependencies and tight deadlines; lead change management processes including change orders and relevant construction modifications; stores and distributes construction drawings, submittals, safety plans and ensure version control; communicates and supports site procedures, safety protocols, and construction codes.</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4>•&nbsp;&nbsp; &nbsp;Five or more years of Project Support experience.Preferred Qualifications<ul><li>Knowledge of Ariba for both processing and billing of orders</li><li>Experience using Microsoft Excel, Power Bl, Microsoft SharePoint, and WorkIT</li><li>Knowledge of SAP including navigation and transaction codes for project related functions</li><li>Understanding of the cancellation and close out process as it relates to project Work Orders</li><li>Ability to prepare and maintain spreadsheets in excel for tracking of work orders, construction, or tasking</li><li>Understand the use of Systems of Record to report or export data to assist project managers and management in tracking</li><li>Familiarity with pivot tables and their use for reporting to management on milestones and progress</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li></ul><ul><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Construction Senior Specialist - Project Management Support

Job SynopsisThe Knowledge Management &amp; Process Improvement Specialist will enhance International Program efficiency by organizing and curating resources, improving internal communication, and optimizing operational processes for a diverse, multi-lingual staff. This role manages knowledge/resources, develops accessible materials as requested, streamlines workflows where needed, and supports change management across teams to foster effective information-sharing. Due to the international context of this role, meetings may occasionally fall outside of the standard workday to accommodate other colleagues.Job DetailsSalaried Employee -Full Time at 1 FTEQualificationsOrganizational values and culture: All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply. Essential:<ul><li>Bachelor’s degree in organizational development, communications, information management or related field (or equivalent experience).</li><li>Minimum of 2 years of professional experience in knowledge management, process improvement, internal communications, resource design, or related field.</li><li>Ability to structure and present materials in ways that are coherent, accessible, and optimized for multilingual audiences.</li><li>Strong analytical skills to assess workflows and recommend improvements.</li></ul><ul><li>Experience in a multi-lingual, cross-cultural work environment; NGO or international development experience preferred.</li><li>Proficiency in collaboration tools, especially SharePoint, Teams, and document management systems.</li><li>Demonstrated ability to design visually clear, branded, and engaging resources (e.g., Adobe Creative Suite, Canva, or similar tools).</li><li>Excellent facilitation and interpersonal skills.</li><li>Strong relationship-building skills, with the ability to work across cultures and departments.</li><li>Capacity to manage multiple projects and priorities in a fast-paced environment</li></ul> Employment eligibility: Legally eligible to work in either the U.S. or Canada. MCC offers of employment are subject to a successful criminal background check(s). Preferred:&nbsp;<ul><li>Proficiency in a second language, especially where it overlaps with the organization’s operational languages.</li><li>Change management certification (e.g., Prosci)</li><li>Knowledge management/process improvement certification (e.g., Six Sigma)</li></ul>Anti-oppression commitment: MCC expects all staff to actively participate in an organization culture that focuses on dismantling any barriers based on race, economic inequality or gender-based oppression. This includes an expectation to assess and address any barriers within themselves, within their team(s), and within MCC; supervisors are expected to take leadership in assessing and addressing these barriers. Safeguarding commitment: All staff: All MCC Staff are expected to work collaboratively to create and maintain an organizational culture that prevents and responds to situations of abuse of power (sexual harassment, child abuse, racism, exploitation, and fraud among other situations). Focal Point: Support the implementation of MCC’s safeguarding policies and procedures. Act as a main point of contact for safeguarding concerns and support colleagues and partners to understand, monitor, and manage safeguarding risks. &nbsp;Key ResponsibilitiesSpecific Tasks and Duties: Knowledge Management, Communication &amp; Design – 50%<ul><li>Curate, organize, and maintain up-to-date resources on Omnia (intranet), SharePoint, and Teams to ensure accessibility and ease of use for IP staff in multiple languages.</li><li>Design clear, visually appealing, and culturally relevant layouts for resources, tools, and guidance materials, ensuring alignment with organizational branding.</li><li>Collaborate with content owners to ensure information is current, accurate, coherent, and visually optimized.</li><li>Streamline internal International Program (IP) communication by improving the structure, clarity, and accessibility of materials.</li><li>Promote adoption and effective use of knowledge management tools through training, guidance, and user support.</li></ul>Process Improvement – 25%<ul><li>Analyze operational workflows within IP to identify bottlenecks and opportunities for improvement.</li><li>Recommend and, with approval, implement process enhancements to improve coordination.</li><li>Facilitate cross-department working groups on behalf of IP to design, document, and standardize operational processes as needed.</li><li>Support change management efforts by communicating proposed changes, facilitating feedback, and ensuring smooth adoption.</li></ul>Cross-Functional Collaboration – 10%<ul><li>As necessary, coordinate cross-department projects related to knowledge sharing, resource design, or process improvement.</li><li>Foster a culture of collaboration, transparency, and learning across geographically dispersed teams.</li></ul>Other Responsibilities – 15%<ul><li>Provide training and support to staff on knowledge management systems, process changes, and resource design principles.</li><li>Procure and manage pool of consultant interpreters/translators on behalf of IP.</li><li>Monitor and evaluate the effectiveness of implemented improvements and adjust as needed.</li><li>Stay informed on best practices in knowledge management, change management, design for multilingual contexts, and process improvement.</li><li>Undertake additional time-bound projects as assigned to meet evolving organizational needs.</li></ul> Other duties as assigned on a temporary basis. Start Date07 Apr, 2026 - Start date is flexible, dependent on candidate's availabilityTerm LengthindefiniteSalary DetailsBase salary: $65,725.79. Starting salary may be adjusted up to $73,028.66 USD based on previous experience. For Canadian salary details, please contact <a href="mailto:MarilynPeters@mcc.org" target="_blank">MarilynPeters@mcc.org</a>.BenefitsU.S. benefits:&nbsp; Medical, dental and vision, 23 days paid vacation, sick time and 10 holidays/year. Life insurance provided, as well as long- and short-term disability coverage. The retirement plan, with MCC contribution of 7%, begins after six months of employment. Canadian benefits:&nbsp;MCC Canada (MCCC) has a Group Benefit plan which is paid by MCCC, it includes; Supplemental Medical/Dental/Vision, Employee Life Insurance, AD&amp;D, global medical assistance, RRSP contribution match, Employee Accidental Death, Dismemberment and Specific Loss, and Dependent Life Insurance. Long Term Disability is employee paid. Critical Life Insurance is available at employee discretion and employee paid. These benefits are effective on your first day of employment with MCC Canada. &nbsp;Additional InformationSupervision: No supervisory responsibilities. Key working relationships: Program Training Lead (PLDR), MERL LEAD (PLDR), Research Analyst (PLDR), Digital Solutions Architect (IT), IP Office Manager (IP) Travel expectations: internationally Willingness to travel up to 10% internationally to build relationships, gather input, and understand operational contexts. Physical activity/demands:&nbsp;&nbsp;<ul><li>​​Occasionally​ remaining in a stationary position, often standing or sitting for prolonged periods of time.&nbsp;&nbsp;</li></ul><ul><li>​​Occasionally​ light work that includes moving objects up to 20 pounds.&nbsp;&nbsp;</li></ul><ul><li>​​​Constantly​ repeating motions that may include the wrists, hands and/or fingers.&nbsp;&nbsp;</li></ul><ul><li>​​​Constantly​ assessing the accuracy, neatness and thoroughness of work assigned.&nbsp;</li></ul> Environment Conditions – occasionally exposed to high and low temperatures or other adverse environmental conditions while traveling.&nbsp; &nbsp;Location DescriptionThis position is open to being based in the US in Akron, PA or in Canada in Winnipeg, MB. It can be hybrid in these locations or remote in the U.S. (in U.S. States where MCC is registered) or in Canada. &nbsp;

Mennonite Central Committee

Knowledge Management & Process Improvement Specialist

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Job Profile Summary Role: The RN, Case Manager is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Team (IDT), and providing clinical, palliative and supportive care to the patient/family unit in order to keep the participant in their home environment as long as possible.Job DescriptionQualifications: • Current license as RN in the state where the employee will be working • Minimum of one (1) year nursing experience; hospice or hospital experience preferred- Employees working at PACE, certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested.• During times of emergencies (i.e. Hurricanes, etc.), the RN, Case Manager may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.Compensation Pay Range: $60,058.27 - $90,087.92This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

905 Project Management / Professional Services Jobs