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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Registration<p>All Locations: </p>1601 Washington Street<p>Position Summary: </p>Primarily performs all registration and scheduling related activities in the South End Patient Access Department.  This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and of demographic, insurance, and account information.   In addition, the PAC supports various clinical department operations by answering incoming calls to the South End, performing primary functions such as appointment scheduling, coordinating refill requests, appropriately screening of calls that need to be transferred to a nurse, messages to providers, and outreach calls to patients by provider request. As a member of the Patient Access team, your goal is to maximize health center revenues through accurate comprehensive demographic, and account information and verified insurance coverage while facilitating efficient patient flow within the South End Location. A successful candidate would demonstrates superior customer service, written and verbal communication, judgment and problem solving skills.<p><i>Essential Duties &amp; Responsibilities</i></p><ul><li>Promotes a welcoming environment, being mindful of body language and side conversations, while consistently focusing on making patients feel welcomed by being attentive and responsive to their situation.</li><li>Communicates accurately and clearly to make sure patient/colleague understands information provided</li><li>Demonstrates the willingness to problem solve independently and the judgment to know when to seek assistance from others</li><li>Is responsive to feedback and demonstrates ability to apply feedback</li><li>Maintains a positive attitude</li><li>Adheres to Attendance, Punctuality, Dress code, Cell phone &amp; all NeighborHealth policies such as privacy, patient identification and infection control.</li><li>Maintain excellent punctuality and attendance.</li><li>Timely and accurate completion and submission of timesheets</li><li>Exhibits attentiveness at work by following NeighborHealth cell phone policy.</li><li>Attends and actively participates in staff meetings and trainings.</li><li>Maintains cooperative working relationships and builds team identity within the department, the Patient Access team and across the organization</li><li>Demonstrates self-motivation and independence by making optimal use of standby time</li><li>Understands the importance of covering all areas/tasks as needed to fulfill core departmental functions.</li><li>Verifies insurance per dept protocol using external insurance websites/portals and or RTE</li><li>Works within the scope of the departmental guidelines</li><li>Takes detailed messages and documents/sends via the appropriate communication tool</li><li>Proficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows/guidelines as well as other electronic network tools such as Workday, Outlook, MyChart.</li><li>Reports delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.</li><li>Interacts in manner that is mindful of the individual by being sensitive to culture, age, gender and lifestyle</li><li>Strives to find common ground when interacting with patients and colleagues</li><li>SE PA Staff have a dual role: call center agents and registration staff. 50% or more of their time, they are functioning as call center agents.</li><li>Promptly answers all incoming calls via Touchpoint for the following queues: Main line, Primary Care, Hass Center, Nutrition, Vision, Patient Services, and Behavioral Health. Also assist with the COVID lines as needed. Back up agents for Women’s Health, Pediatrics and Recovery Services lines.</li><li>*plan to take service lines as prime agents</li><li>Meets departmental metric of completing 60-90 calls per day</li><li>Appropriately schedules, cancels, and or reschedules appointments for the following departments: Primary Care, Hass Center, Nutrition, Vision, Patient Services, Behavioral Health,, and the COVID Department</li><li>Appropriately creates telephone and refill encounters and routes to the appropriate pools</li><li>Appropriate create COVID lab orders in Epic and create negative test result letters as needed</li><li>Appropriately refers patients to other departments when required and announces all warm transfer calls, in accordance to guidelines, to assure optimal delivery of customer service&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Knowledge of “red flag”/urgent symptoms; know when immediate nurse involvement is needed&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Assists in escalated complaints that are not specifically requesting a supervisor and creates CRMs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Follows the check in/registration guidelines</li><li>Follows check out guidelines when at the Hass, covering in BH/Dental/Vision departments in person</li><li>Process co-pay, self-payment posting as appropriate and cash handling following NeighborHealth protocol</li><li>Monitors waiting rooms when covering Registration</li><li>Process UDS, Privacy Notice, Consent to Bill/Treat forms, Care Partner forms, PHQ9, MVA/WC forms.</li><li>Faxing sorting and distribution</li><li>Complete pre-registration WQs for Primary Care (includes WH and Pedi), Nutrition, Vision, BH, Dental, Recovery Services, Neurology, Acupuncture, and Pedi Asthma</li><li>Complete the telehealth reports for all departments/providers at South End</li><li>Completes the Nutrition WQ/outreaches in the SE Internal WQ</li><li>Completes the in basket/staff messages request from providers</li></ul><p><i>EDUCATION: </i></p><ul><li>High School Diploma or G.E. Equivalent required.</li></ul><p><i>EXPERIENCE:</i></p><ul><li>One year of customer service experience previous experience in health insurance or medical setting strongly preferred.</li></ul><p><i>SKILLS/ABILITIES:</i></p><ul><li>Bilingual in English and Spanish required. </li><li>Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously.</li></ul><p>Benefits:</p><ul><li>Medical, dental, and vision coverage</li><li>Life and disability insurance</li><li>401(k) retirement plan</li><li>Tuition reimbursement</li><li>Flexible spending and transportation accounts</li><li>Paid holidays, vacations, sick, and personal time</li><li>Generous staff development benefit</li><li>Excellent malpractice coverage</li><li>Pet insurance</li><li>Free parking</li><li>And much more</li></ul>

East Boston Neighborhood Health Center

Coordinator Patient Access SECHC

<br><h4>Company Description</h4><p><strong>About Veolia North America</strong></p><p>A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.</p><h4>Job Description</h4><p><strong>BENEFITS</strong></p><p>Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.&nbsp; Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.</p><p><strong>POSITION PURPOSE: </strong>Manages all activities to ensure the successful delivery of assigned small and medium sized capital infrastructure projects from inception to completion.&nbsp; Works closely with SIB T&amp;P Engineering and Project Management personnel in accomplishing successful project delivery.&nbsp;</p><p>Experienced Electrical Infrastructure Project Manager to oversee the planning, execution, and completion of electrical infrastructure projects. Strong leadership skills, technical expertise in electrical systems and the ability to effectively manage resources (internal and external) to ensure projects are completed on time and within budget.</p><p><strong>PRIMARY DUTIES / RESPONSIBILITIES</strong><strong>:</strong></p><ul><li>Directly reporting to Engineering Manager.</li><li>Provide project leadership for assigned projects.</li><li>High level accountability for Veolia customer relationships.</li><li>Support Veolia Business Development team when needed.</li><li>Support of processes established to streamline standard operations.</li><li>Collaborate with other teams on cross-functional initiatives.</li><li>Supporting project management requests as required by the client or project leadership.</li><li>Training of team members where appropriate.</li></ul><h4>Qualifications</h4><p><strong>Education / Experience / Background</strong></p><ul><li>BS in Electrical Engineering preferred, other Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications, or training, and/or work experience.</li><li>Minimum 5 years of owner's representative or owner's engineer experience.</li><li>Minimum 3 years’ experience managing a team of internal project-based resources and/or external contractors.</li><li>In-depth knowledge of electrical systems, including power generation, distribution and control systems.</li><li>Minimum of 10-years’ experience in project management or project delivery work&nbsp;</li><li>Minimum of 3-years’ AutoCAD experience desired.</li><li>Experience in power/energy systems preferred.</li></ul><p><strong>Knowledge / Skills / Abilities</strong></p><ul><li>Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams.</li><li>Demonstrated experience in budgeting, cost control, and resource management.</li><li>Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.</li><li>Problem-solving skills and the ability to make timely decisions to overcome project challenges.</li><li>Familiarity with relevant industry standards, regulations, and safety practices</li><li>Lead the planning and implementation of electrical infrastructure projects from conception to completion.</li><li>Develop project scopes, schedules, and budgets in collaboration with stakeholders.</li><li>Coordinate with engineers, contractors, and subcontractors to ensure project requirements are met.</li><li>Oversee the procurement of materials and equipment necessary for project execution.</li><li>Monitor project progress and performance against established goals and objectives.</li><li>Identify and mitigate risks to ensure project delivery according to specifications and quality standards.</li><li>Communicate project status, updates, and milestones to stakeholders regularly.</li><li>Manage project documentation, including contracts, drawings, and technical specifications.</li><li>Ensure compliance with relevant regulations, codes, and safety standards throughout project execution.</li><li>Conduct post-project evaluations to assess lessons learned and identify areas for improvement.</li><li>Strong analytical/problem solving skills required.</li><li>Strong oral and written communication skills</li><li>Attention to details and ability to review materials for accuracy.</li><li>Ability/flexibility to learn and apply new skills.</li><li>Proficiency in project management software and tools (e.g., Microsoft Project, Primavera, Smartsheets, Google).</li><li>Ability to navigate through a variety of computer applications.</li><li>High level of professionalism and integrity.</li></ul><p><strong>Required Certification / Licenses / Training</strong></p><ul><li>Professional licensing desired but not required.</li><li>Ability to obtain Professional Project Management Professional certification (PMP) required within the first year of employment.</li><li>Industry certifications preferred.</li><li>Valid local state driver’s license required.</li></ul><h4>Additional Information</h4><p>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><p>Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.</p>

Sr. Electrical Project Manager

<br><h4><strong>Cybersecurity Consultant (Internal Audit Facilitator)</strong></h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Sr. Cybersecurity Consultant (Regulatory &amp; Audit) to work in Fidelity’s Enterprise Cybersecurity division in Smithfield, RI!</p><h4><strong>The Team</strong></h4><p>The Enterprise Cybersecurity (ECS) Regulatory &amp; Audit team helps ECS and corporate partners manage firm-wide cybersecurity risk by providing key support services. As part of Cyber Regulatory &amp; Audit, the ECS Internal Audit Engagement (IAE) team supports 25-30 internal audits annually. IAE seeks to reduce cyber risk through improved engagement and partnership with ECS Product Areas and Audit to ensure alignment, transparency, and efficiency throughout pre-audit, active audit, and post-audit efforts.</p><h4><strong>The Role</strong></h4><p>The ECS Internal Audit Engagement (IAE) team is seeking a hard-working and expert cybersecurity risk professional to support and partner with ECS Product Areas and Fidelity Corporate Audit. The role requires steadfast collaboration throughout the three phases of audit engagement: pre-audit (roadmap alignment, pre-audit control risk gap assessments, trend/theme analysis), active audit (risk quantification, drafting action plans, facilitating risk acceptances), and post-audit (action plan closure, reporting and metrics).</p><h4><strong>The Expertise and Skills You Bring</strong></h4><ul><li>Proven Risk Management and Mitigation experience </li><li>Strong Risk, Process, Cyber Threat Analysis, and Control Gap Assessment skill </li><li>Broad knowledge of cybersecurity threats and tactics </li><li>Understanding of NIST Cybersecurity Framework standards and practices, COBIT 5 </li><li>Knowledge of Operations &amp; Technology (identity &amp; access management; physical/personnel security; security ops assessments), Information Risk Management (vendor risk management; cloud computer security; data management), Software Development Process and application security. </li><li>Understanding of FAIR (Factor Analysis of Information Risk) cyber risk framework </li><li>Familiarity with Archer GRC, Jira, and ServiceNow </li></ul><h4><strong>General Business Skills</strong></h4><ul><li>Experience working as corporate/internal auditor or working with corporate audit function </li><li>Analyst mentality to deep dive into audit findings to understand and communicate risks and appropriate responses </li><li>Highly motivated, self-directed, independent problem solver with attention to detail. </li></ul><h4><strong>Responsibilities</strong></h4><ul><li>Partner with internal teams to identify ECS control gaps </li><li>Partner with Audit and ECS teams to confirm reported audit issues and perform FAIR quantitative risk assessments </li><li>Drafting responses (Action Plans) to address valid audit observations </li><li>Manage ECS Product Areas progress toward timely completion of action plans </li><li>Find opportunities to improve team processes to better support ECS Product Areas </li><li>Manage ECS Risk Acceptances </li><li>Maintain and make use of metrics that support various reports and critical meetings </li><li>Partner w/ ECS Product Areas to gain in-depth understanding of roadmaps, backlogs, etc. </li></ul><h4><strong>Education and Experience</strong></h4><ul><li>Bachelor’s degree (or equivalent experience) in technology, computer science, or engineering strongly preferred </li><li>5+ years’ experience in cybersecurity risk management, technology operations, system analysis, and/or project management </li><li>Certification a plus: CISSP (Information Systems Security Professional), CEH (Certified Ethical Hacker), CISA (Certified Information Systems Auditor) </li></ul><h4><strong>Dynamic Working</strong></h4><p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fidelity TalentSource

Cybersecurity Consultant (Internal Audit Facilitator)

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Registration<p>All Locations: </p>1601 Washington Street<p>Position Summary: </p>As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth.  As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience.  The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.<p>Essential Duties and Responsibilities:</p><ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul><p>Qualifications and Requirements:</p><ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul><p>Benefits:</p><ul><li>Medical, dental, and vision coverage</li><li>Life and disability insurance</li><li>401(k) retirement plan</li><li>Tuition reimbursement</li><li>Flexible spending and transportation accounts</li><li>Paid holidays, vacations, sick, and personal time</li><li>Generous staff development benefit</li><li>Excellent malpractice coverage</li><li>Pet insurance</li><li>Free parking</li><li>And much more</li></ul>

<br><h4>Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for a Business Analyst to&nbsp;work Hybrid at our&nbsp;Merrimack, NH facility.</h4><h4>The Role</h4><p> Do you like to uncover issues and help make processes better? As the Business Analyst, and a member of our team, you will partner across multiple Financial Crimes Compliance teams to document requirements, build and test user acceptance cases and make recommendations to improve processes.  </p><h4>The Expertise and Skills You Bring</h4><ul><li>6 plus years’ experience with business analysis related activities with a focus on process improvement and user acceptance testing </li><li>Exposure to any of the following: Financial Crimes Compliance, Sanctions, Corruption, Operational Risk, Cybersecurity and/or Fraud a plus </li><li>Solid track record of ensuring accurate user acceptance test case writing and testing </li><li>Demonstrated ability to perform complex problem resolution and root cause analysis </li><li>Ability to make process and internal control recommendations to increase risk mitigation effectiveness and efficiency </li><li>Ability to work in fast paced environment with competing priorities and tight deadlines </li><li>Experience with Agile and Scrum a plus </li><li>Outstanding organizational skills related to balancing multiple tasks </li><li>Effective communication skills including written presentations and facilitation of cross-functional meetings </li><li>Careful attention to detail </li><li>Comfort with complexity and ambiguity, and ability to adapt and learn quickly </li><li>Ability to work with teams and build productive, collaborative relationships through constructive dialogue and “tells it like it is” </li></ul><h4>The Team</h4><p> We partner with the Corporate Technology Group to drive the multi-year technology strategy which delivers automation, increased capabilities, and scale while mitigating risk.<br> Dynamic Working<br> &nbsp;<br> At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. </p><p> Company Overview </p><p> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com. <br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.</p><p> Information about Fidelity Investments<br> &nbsp;<br> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p><p> ???????</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Business Analyst - Financial Crimes

<br><strong>&nbsp;Senior Business Analyst&nbsp;</strong><p>As part of an Agile squad, the Analyst will be examining business systems and processes to identify user needs, document requirements, and address operational issues. They will collaborate with a Squad Leader to build, prioritize and maintain product backlog in order to focus the team on delivering business solutions with the highest impact to desired outcomes. Where appropriate they will translate business requirements to technical resources in support of helping develop business solutions that reduce risk, improve business efficiency, and minimize impact. The successful candidate will be capable of performing in a fast paced, deadline driven environment.</p><h4>The Expertise You Have</h4><p>Expertise in various business analysis methodologies, including data analysis, uses case development, story writing, and user acceptance testing and product documentation.</p><p>Proven ability to translate business vision into defined and prioritized narratives for the team backlog</p><h4>Bachelor’s degree preferred</h4><p>Proficient in MS Word, Excel and PowerPoint</p><p>Experience with Jira or similar Agile backlog management tool preferred</p><h4>The Skills You Bring</h4><p>Exceptional analytical skills with the ability to understand complex customer needs and translate them in stories with actionable acceptance criteria</p><p>Customer obsessed and have demonstrated dedication to delivering frequent, high business value features</p><p>Display strong interpersonal skills, including the ability to work expertly across the organization and interact/influence/negotiate effectively at all levels of management and peers including a vendor</p><p>Comfortable with ambiguity and with making autonomous decisions while working within a fast-paced team environment</p><p>Ability to break down complex problems into smaller and more manageable tasks or units of work</p><h4>The Value You Deliver</h4><p>Partnering daily with the system engineers to provide business context for key deliverables and to advance overall product development</p><p>Working within a team environment, execute high quality and timely content management system (CMS) data updates in support of product development efforts</p><p>Collaborating with strategic partners to problem-solve and to prioritize critical customer-facing product enhancements</p><p>Coordinating eReview process with LRC to secure approval of customer-facing content</p><p>Participating in agile ceremonies such as daily standups, sprint planning meetings, demos and retrospectives. Help maintain backlog of stories for the squad.</p><p>Inspect the progress at the end of sprints with the authority to accept or reject work done.</p><p>Mitigate impediments that may impact successful team completion of release/sprint goals.</p><h4>Company Overview</h4><p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com</p><p>Fidelity Investments is an equal opportunity employer.</p><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

7 Project Management / Professional Services Jobs in Smithfield, RI, USA