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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a member of the Enterprise Digital team, you will be responsible for developing world class digital products and capabilities that support our global markets and help drive performance marketing growth.In the role of&nbsp;Sr Assoc-Digital Product Mgmt: Omni Channel Marketing Solutions, you will be a part of the Enterprise Performance Marketing Products team, responsible for delivering critical Omni Channel Marketing Solutions and Capabilities that support execution, measurement &amp; optimization of Omni Channel intelligence driven marketing strategy, and innovation with a primary focus on acquisition. Acquisition represents a significant portion of marketing investment, and this team plays a significant part in delivering on revenue-driving business outcomes. A successful candidate will have experience in solutioning and management of digital data products at scale for Direct and Performance channels (Paid Search, Media, Affiliates) in a fast paced, cross functional team environment.&nbsp; They would have demonstrated exceptional communication skills, user story development and product delivery skills using the Agile methodology. This is an exciting opportunity to join a global team of experts, while also gaining exposure to many products supporting marketing channels and teams across the business. This role is based in Phoenix, AZ and follows a hybrid working model, with three in-office days per week on average.<ul><li>Ownership of Omni Channel Marketing features to improve the speed &amp; robustness of compliant marketing data delivery for better keyword management and robust bidding strategies.</li><li>Drive continuous feature delivery at scale, including discovery, collaborative feature design, user story authoring and engineering management for building, test, release &amp; post-launch validations.</li><li>Partner closely with Channel Enablement, Analytics, Marketing, Engineering, Compliance &amp; Control Management teams to incrementally improve performance and scale the Omni Channel program.</li><li>Influencing &amp; regularly developing and presenting Program Increment (PI) plans, progress, solution options &amp; trade-offs within them to senior stakeholders across marketing team and other central teams</li><li>Monitoring internal and external digital trends and technologies to continually improve the program and maintain competitive advantage.&nbsp; </li></ul>Minimum Qualifications<ul><li>3 or more years of delivering product development results across a few stages of product development (solutioning, design &amp; delivery) for marketing products &amp; capabilities. </li><li>Proven ability to driving process flows and mapping them to&nbsp;capabilities &amp; features.</li><li>Acumen in building relationships with internal and external partners.</li><li>Skilled at clear, concise communication.</li><li>A curiosity for the wider digital marketing landscape.</li><li>Detail-oriented with solid organizational and time-management skills.</li><li>Bachelor’s Degree</li></ul>Preferred Qualifications<ul><li>Experience leading data product management, Agile certification.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the&nbsp;Finance Data Governance (FDG) team&nbsp;within Corporate Controllership, this role is responsible for bringing and managing data under governance for Finance.&nbsp;FDG team is leading the effort of defining the future roadmap for data governance within Finance and ensuring that trusted information is used for critical processes,&nbsp;decision making, and accounting across various finance processes.This FDG Sr. Manager is focused on ensuring that trusted information is used for critical processes, decision making and accounting/reporting across various finance processes. FDG Sr.Manager will be responsible for validating Source Data from various AXP Systems, ensuring accuracy and completeness of data.The FDG Sr. Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Responsibilities:<ul><li>Strategic thought partnership with the Enterprise Data Governance team to bring under governance for the enterprise.</li><li>Establish Finance Data Governance implementation roadmap including strategic priorities.</li><li>Implementing requirements of the Enterprise Data Governance Policy within various critical Finance systems/processes.</li><li>Participate in all aspects of Data Governance specifically on data classification, Data Quality, data catalog and lineage, as well as compliance to data standards and privacy regulations.</li></ul><ul><li>Serve as a liaison between Business/Functional areas and Technology to ensure that data related business requirements for governing critical data are clearly defined, communicated, and well understood/considered as part of operational prioritization and planning·</li></ul><ul><li>Define roles and responsibilities related to finance data governance and ensure clear accountability for stewardship of the finance systems.</li></ul><ul><li>Advancing the Data Governance Strategy for the Finance Data Management initiative. This initiative involves utilizing new technologies to create one standardized data set that can be utilized for broader Finance thus minimizing multiple point solutions, data duplication and reconciliation over time among other benefits.</li></ul>Minimum Qualifications:<ul><li>7 years of work experience in Banking/Financial Services.</li><li>Bachelor’s degree in finance/accounting</li></ul>Preferred Qualifications:<ul><li>Master’s degree in finance/accounting</li><li>Knowledge of data governance practices, business and technology issues related to management of enterprise information assets is strongly preferred</li><li>Knowledge of AXP Financial and Regulatory reporting is strongly preferred</li><li>Proven people leadership experience and ability to attract, engage and retain high caliber global talent</li><li>Demonstrated working knowledge of Agile methodology and delivery concepts or other project management methodologies</li><li>Strong relationship management and conflict resolution skills with a proven track of positively collaborating, influencing, and extensively coordinating with internal and external partners</li><li>Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically across Finance, Business and Technology stakeholders</li><li>Ability to be think strategically, flexible, prioritize multiple demands, and effectively manage in a matrix organization&nbsp;</li><li>Proven people leadership experience and ability to attract, engage and retain high caliber talent</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview:American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML functions. GFCC is part of the broader Global Risk &amp; Compliance organization.The Program Governance team oversees project management, inter-company agreements (ICA), issue management, the new product approval process, audit and review management, and financial institution due diligence (FIDD) for GFCC.This is an exciting opportunity to join the GFCC Program Governance team in a role that will help the successful applicant build knowledge of virtually all GFCC processes, create relationships with stakeholders across GFCC, Compliance, and all lines of defense, and lead impactful decisions and projects.Role Overview:This role will focus on Audit Management, Regulatory Response Management, and as applicable, Finding Management. In addition, the role will support the broader GFCC Program Governance team in other Audit Management, Financial Institution Due Diligence, and Product Approval work.&nbsp;Audit Management:Global Financial Crimes Compliance (GFCC) is reviewed by various oversight teams including the Internal Audit Group (IAG), Independent Compliance Testing (ICT), and Global Risk Oversight. These reviews, associated requests, and resulting responses are managed and/or tracked centrally by the GFCC Audit Management function. This work requires broad understanding of all Financial Crimes Compliance disciplines and detailed understanding of GFCC organization and structure. As part of this function, the analyst will interact with all levels of leadership, provide regular updates to stakeholders, and ensure that stakeholders send and receive timely responses.Audit Management also includes oversight of findings and action plans resulting from these reviews to ensure on-time closure.Regulatory Response Management:AMEX is subject to financial institution regulation and oversight in markets around the world. Similar to Audit Management, this work requires understanding of Financial Crimes Compliance processes and structure. Additionally, the analyst will need to work with stakeholders to interpret regulatory requests and questionnaires based on the unique circumstances within each market, including AMEX’s status as either an issuer, acquirer or network operator, the level of outsourcing in the market, and where services may be provided between legal entities.Financial Institution Due Diligence:The analyst may help support responses to financial crime-related inquiries by third-party financial institutions with which American Express has relationships or is establishing a relationship. The analyst will work with GFCC SMEs to ensure appropriate responses for each of American Express’s legal entities, lines of business, and markets are provided to financial institutions. Product Approval:The analyst may provide some support to Product Approval functions on the Program Governance team. Product Approval consists of understanding new product initiatives for American Express products, socializing those initiatives with GFCC Subject Matter Experts, and guiding the initiative through the review, sign off, and formal approval processes required by AEMP54.Responsibilities:<ul><li>Coordinate and manage communication between non-GFCC stakeholders, GFCC SMEs, and GFCC Leadership to address detailed questions regarding GFCC processes.&nbsp;</li><li>Manage multiple project and request deadlines to ensure compliance with IAG, Risk Oversight, and Compliance Testing requirements.</li><li>Maintain documentation and evidence for requests and responses.</li><li>Become an expert in GFCC processes, including Sanctions Screening, Transaction Monitoring, Investigations, Risk Management, etc. to provide direction and context to all stakeholders.</li><li>Contribute to and provide support to DFS504, Finding Management, FIDD, and New Product Approval processes as needed, including coordinating with the other managers and analysts on the Program Governance team to ensure appropriate resourcing as priorities and demands change.</li></ul>Minimum Qualifications:<ul><li>Three years professional experience</li><li>Two years in any of the following areas: Transaction Monitoring, Suspicious Activity Reporting, Sanctions/Politically Exposed Persons (PEP) Screening, Regulatory Exam Management, Audit Management, or other Compliance functions.</li><li>&nbsp;Experience with and/or knowledge of Global Financial Crimes Compliance roles/responsibilities and application platforms.</li><li>Strong written and verbal communication skills; ability to interact with all levels of management.</li><li>Strong skills with Microsoft Office products including Excel and PowerPoint.</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timeframes.</li><li>Self-starter with demonstrated ability in taking the initiative to address issues, and strong eye for detail and organizational skills.</li><li>Ability to work alternate time zone hours for this position, within the hours of 8am ET - 5pm ET.</li><li>Bachelor’s degree or relevant work experience required.</li></ul>Salary Range: $50,000.00 to $90,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance, Global Financial Crimes Compliance, Audit Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Credit &amp; Fraud Risk ManagementManager/Senior Manager, Risk ManagementAmerican Express Credit &amp; Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience. Credit &amp; Fraud Risk colleagues are the industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to identify insights and actions that can have a meaningful impact on our customers and our business.The successful candidate will join the Bank Money Movement Servicing Team within CFR, which is a team of highly skilled professionals that designpost onboarding servicing strategies, partner in building banking servicing capabilities, develop monitoring controls and lead fraud ring response.This position would participate in foundational controls and processes compliant with Banking regulations, for commercial and consumer banking programs. In this role, you will collaborate with the multiple partners including product teams, legal, compliance, servicing operations, Digital Banking platform, technology, vendors, and capabilities teams. Successful candidates implement compliant strategies that drive great customer experience and offer robust fraud and credit controls.Role Responsibilities:<ul><li>Manage and enhance Operating Procedures utilized by back-office team for alert reviews to improve outcomes including financial, compliance and customer experience</li></ul><ul><li>Conduct Risk Assessment of existing processes and procedures to identify and close gaps under existing control environment</li></ul><ul><li>Drive servicing strategy changes by leveraging advanced analytics and expertise in fraud servicing</li></ul><ul><li>Act as a risk subject matter expert in leading fraud ring responses and share best practice across the enterprise</li></ul><ul><li>Ability to innovate and provide functional strategies recommendations for enabling effective fraud servicing framework for new product /features</li></ul><ul><li>Support Risk Strategy Teamon improving fraud detection, decisioning and customer experience by driving functional requirements</li></ul><ul><li>Be a trusted advisor for key business stakeholders for matters related to Fraud Servicing Strategy</li></ul><ul><li>Communicate effectively across teams and gain credibility by understanding end to end impacts of the fraud strategies that are implemented</li></ul><ul><li>Collaborate with internal and external stakeholders including business, technology, product management, operations management, legal, compliance, risk, audit, and technology to ideate and create solutions, capabilities and strategies for fraud mitigation.</li></ul><ul><li>Daily / Weekly/Monthly KPI reporting, monitoring and case review, and Accurate Documentations for audit readiness and regulatory compliance</li></ul>Minimum Qualifications<ul><li>Bachelors or Master’s degree in Business, Statistics, Mathematics, Computer Science, or equivalent disciplines</li></ul><ul><li>3+ years of experience working in banking industry and direct interacting with Fraud Risk Operations and developing procedures and processes</li></ul><ul><li>Familiarity with banking fraud regulations and framework. Knowledge of data privacy, compliance and financial crime policies.</li></ul><ul><li>Highly detail oriented with excellent investigative skills, with ability to detect patterns, assess impacts and recommend solutions</li></ul><ul><li>Experience with SAS/SQL is required</li></ul><ul><li>Demonstrated ability to influence and drive alignments without direct authority across multiple business units</li></ul><ul><li>Excellent organizational skills. Ability to build strong relationships across all levels and across organizations.</li></ul><ul><li>Strong written and verbal communication skills; ability to interact with all levels of management</li></ul>Preferred Qualifications<ul><li>Experience at a GSIB or top 20 banks with direct review/oversight of Fraud Operations processes.</li></ul><ul><li>Excellent analytical skills.Qualitative and quantitative problem-solving skills in complex and unstructured environment</li></ul><ul><li>Strong technical acumen. Exposure toBig data, Machine Learning, Python and other advanced analytical tools is strongly desired</li></ul><ul><li>Six sigma training or equivalent training on process design/quality assurance</li></ul><ul><li>Co-location with Fraud Operations colleagues</li></ul><ul><li>Work hours of 7:00AM PHX to 4:00PM PHX / 9:00ET-6:00ET</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Risk Management

American Express Travel Related Services Company, Inc. seeks Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking.Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Within product development, create features, user stories, and acceptance criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, Business Analytics, or a related field, and 2 years of experience with product design and development. Experience must include 1 year of experience with each of the following: Business systems analysis, including requirements analysis and definition; Root cause analysis and developing business process flows; Defining, measuring and reporting Key Performance Indicators (KPI) for delivered products and outcomes; Enhancing existing data management processes; Leading and influencing development partners in a cross-functional environment; Data analysis using SQL; Scaled Agile (SAFe) principles; Jira, Putty, Rally, Scrum methodologies, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $90,000.00 to $165,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.&nbsp;The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU’s resilience through managing a clear methodology of inherent and residual risk. GCS is looking for a first line of defense (1LOD) Senior Manager, Control Management - Product Risk Assessments, within Risk ID, Assessment, Testing &amp; Reporting. The Senior Manager will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Senior Manager, Control Management - Product Risk Assessments will:<ul><li>Perform risk assessments on new business initiatives, including product development, to ensure accurate risk identification and mitigation in partnership with Risk Stripes, including but not limited to, Compliance, General Counsel, Information Security, Finance, Fraud, and Third-Party Risk. &nbsp;</li><li>Support business stakeholders with identification of risks where changes or mitigating controls are needed prior to deployment.</li><li>Monitor internal issues and events to proactively identify areas of concern that may impact future business initiatives </li><li>Remain informed of the external regulatory landscape and current events impacting the financial services industry </li><li>Be a key leader for sharing insights, better practices, themes, etc. across other control management teams </li></ul>Required Qualifications:&nbsp;&nbsp;<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications: &nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least two of the following:&nbsp; </li><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Managing large scale risk assessments for products, projects or services</li><li>Managing independent control monitoring, including identification of control improvements</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Control Management - Product Risk Assessments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology Business Enablement (TBE) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management capabilities. Within TBE is the Technology Portfolio Transformation team which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.Within the Technology Portfolio Transformation team, the Digital Product Manager will oversee and optimize the management of our data as a product strategy, including data capture, data curation and data consumption. This role combines operational oversight, strategic planning, and thought leadership to ensure the seamless operation and migration of data across our tooling ecosystem and data architecture. The successful candidate will drive a robust agile solutions strategy, planning and implementation, and ensure effective change management to support the organization’s data driven reporting and modeling initiatives.Moreover, as a leader of a high-performing technology portfolio organization, this candidate will have a passion for process innovation, data-driven mindset, relentless attention to detail, and the ability to build and leverage meaningful relationships with the team and partners.Key Responsibilities:<ul><li>Communicate and execute the Data as a Product roadmap, managing risks and ensuring smooth delivery.</li><li>Collaborate with cross-functional teams to align strategy, vision, and execution.</li><li>Lead product strategy discussions, identifying opportunities and driving innovation.</li><li>Partner with product, engineering, and data science teams to unlock actionable insights and enhance financial, portfolio, and agile management data and reporting offering.</li><li>Drive data design for complex solutions, ensuring consistency with architecture principles and performance standards</li><li>Develop and implement master data management, metadata governance, and data architecture strategies to optimize business applications and reporting.</li><li>Utilize data analysis tools to enhance operational efficiency and decision-making.</li></ul>Education and Experience<ul><li>Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.</li><li>Experience in product management, project management, agile transformation or similar role.</li><li>Data management, data science or business analytics background.</li><li>Proven track record of strong leadership and strategic thinking.</li></ul>Technical Skills<ul><li>Working knowledge of Power BI, Python, SQL, and Data Warehouse concepts.</li></ul>Preferred Qualifications <ul><li>Certified Scrum Product Owner/Manager (CSPO), SAFe Agilist, Certified Scrum Master (CSM), or similar agile certifications.</li><li>Financial Acumen</li><li>Agile delivery</li><li>Portfolio Management</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Management

Arizona Kidney Disease and Hypertension Center (AKDHC)&nbsp;is one of the nation's largest groups of physicians specializing in the care of patients with renal disease. Since 1976, we have enjoyed the trust of patients and the respect of the community throughout the Phoenix Metropolitan area and across Arizona. We are a professional medical association consisting of physicians and other vital support staff. To learn more about us, please visit our website: <a href="http://www.akdhc.com" target="_blank">www.akdhc.com</a>.Bilingual Patient Care Coordinator/Medical Assistant, Front Office - AKDHC Thunderbird OfficeUnder the direction of the Office Coordinator, the Bilingual Patient Care Coordinator/Medical Assistant, Front Office will be responsible for performing general medical assistant functions in support of the care and treatment of patients while providing assistance to all office personnel as needed.Responsibilities:<ul><li>Perform patient care activities, such as back-office check-in, check-out, prescription refills, anemia, and iron management, administer injections, schedule procedures and provide patient education.</li><li>Schedule and process 24-hour blood pressure monitoring.</li><li>Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, height; and update medication list; record information in patients’ charts/EMR to include urine tests per Clinitek.</li><li>Notify physician of changes in patient’s clinical status and/or abnormal test results.</li><li>Collect urine samples and process specimens for courier transport.</li><li>Monitor and optimize allotted time slots in all schedules utilizing the available programs/reports.</li><li>Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel.</li><li>Adhere to company policies and procedures and prioritize and complete day to day activities.</li><li>Maintain office equipment, office, and medical supplies through efficient inventory management.</li><li>Process Hospital Disposition Reports.</li><li>Process Recall Reports and mail recall and no-show letters to patients; follow up with patients and/or primary care physicians as needed.</li><li>Monitor dictation process by maintaining accurate dictation logs, ensuring physician review and signature, mailing report and scanning dictation into patient files.</li><li>Process medical record requests for patients, referring physician offices and attorneys by adhering to HIPAA regulations to ensure HPI.</li><li>Assist in the annual purging process of patient charts.</li><li>May be required to report to alternate AKDHC worksites, as directed.</li></ul>Qualifications:<ul><li>Current certification as a Medical Assistant or a diploma or certificate of completion of a Medical Assistant course of training from an accredited training organization</li><li>Bilingual Spanish and English skills in speaking, reading, and writing</li><li>Excellent customer service and communication skills for interfacing with patients, staff, and outside vendors</li><li>1-2 years front/back office experience preferred</li><li>Ability to support a pleasant, positive, and cooperative teamwork environment</li><li>The successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax, and copier.</li><li>Ability to multi-task and lift and/or move 50 pounds essential.</li></ul>Benefits:We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Insperity

Bilingual Patient Care Coordinator/Medical Assistant, Front Office - Thunderbird Office

Arizona Kidney Disease and Hypertension Center (AKDHC)&nbsp;is one of the nation's largest groups of physicians specializing in the care of patients with renal disease. Since 1976, we have enjoyed the trust of patients and the respect of the community throughout the Phoenix Metropolitan area and across Arizona. We are a professional medical association consisting of physicians and other vital support staff. We are seeking a Bilingual Clinical Research Coordinator I or II to join our team. To learn more about us, please visit our website:<a href="http://www.akdhc.com" target="_blank">www.akdhc.com</a>Bilingual Clinical Research Coordinator I or II - AKDHC Phoenix Access Surgery CenterWith the support of the Bilingual Clinical Research Operations Manager, the Clinical Research Coordinator I or II will provide research study assistance and coordination services to different clinical research areas for AKDHC Medical Research Services, LLC. You will also be responsible for assisting the Principal Investigator and ancillary staff in educating patients about research studies. &nbsp;Clinical Research will include clinical trials in our regular nephrology offices, as well as our surgery center and dialysis units.Your responsibilities as the Bilingual Clinical Research Coordinator will include:<ul><li>Promotes research studies’ initiation and review, including completion of associated reports/questionnaires.</li><li>Promotes the positive growth of research within the company</li><li>Supports other team members with Research related activities</li><li>Required to know the Standard Operating Procedures</li><li>Maintains a thorough working knowledge through studying to achieve Clinical Research Coordinator Certification through attending seminars and training sessions necessary to achieve required credit hours through our education Fund</li><li>Maintain the ability to provide basic patient care including: the use of medical terminology, understanding basic lab values, vital sign assessment, phlebotomy, medication administration under the direction of the PI, the ability to recognize adverse events and/or patients in distress requiring advanced patient care and reporting the same to the appropriate personnel</li><li>Perform other tasks as assigned by the Clinical Research Operations Manager</li><li>Maintain a positive, pleasant, professional working relationship with all research and ancillary staff.&nbsp;</li><li>Some travel between offices is required (may occur on a daily basis) – mileage reimbursement provided. &nbsp;There is also some travel to Investigator’s Meetings out of state as necessary (up to twice per year).</li></ul>You should have:<ul><li>Currently enrolled in a relevant undergraduate program or relevant work experience accepted; Preferred: Bachelor’s degree from a four-year college or university</li><li>At least 1-2 years related experience and/or training; or equivalent combination of education and experience</li><li>Strong interest in the clinical trial industry and medical research. Preferred Certificates and Licenses: Clinical Research EDC, GCP, and IATA training certificates; knowledge of ICH guidelines, GCP, and the clinical trial study process</li><li>Excellent patient care skills and excellent organizational and communication skills.</li><li>Positive work ethic and attitude and high energy a must!</li><li>Detail-oriented with a commitment to accuracy in research tasks.</li><li>Ability to learn computer applications as necessary for the conduct of business such as AKDHC Intranet, Athena, and other software to retrieve and interpret information as needed; a basic ability to utilize Microsoft Office software is becoming necessary</li></ul>Benefits:We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

19 Project Management / Professional Services Jobs in Surprise, AZ, USA