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About Us: Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support. About the role: To ensure successful, widespread adoption of our newly launched IoT telematics solution, we are looking for a candidate who can work in a highly customer-facing role to perform product onboarding and support activities. This role involves project management, guiding customers through a pre-defined onboarding process, and facilitating resolution or escalation of any product support requests. A high degree of focus on providing a best-in-class customer experience is an essential part of this role along with the ability to coordinate with multiple parties (dealers, technicians, 3rd party vendors). What you will do: <ul><li>Support, maintain and improve the entire end-to-end onboarding process.</li><li>Engage new customers as their ambassador providing a positive first impression of MLA while guiding them through a pre-defined, multi-week onboarding process ensuring a positive customer experience.</li><li>Identify internal and external stakeholders for the project and facilitate a sustainable cadence with customers to achieve key milestones.</li><li>Document, monitor, measure, optimize and communicate status toward achievement of related onboarding milestone activities.</li><li>Serve as an MLA subject matter expert to the customer by understanding and maintaining an in-depth knowledge of the IoT solution.</li><li>Ensure customer satisfaction and expectations are met during the initial setup and deployment of the solution while soliciting feedback for continual process/delivery improvements.</li><li>Monitor inbound customer support inquiries, engaging customers in a timely manner while soliciting necessary help from internal cross-functional teams as needed.</li><li>When problems occur, perform root cause analysis to determine how to fix it for good, work collaboratively with cross-functional teams to escalate and solve issues; all with a sense of urgency and empathy towards the customer and their circumstance.</li></ul> Where: <ul><li>Hybrid position based out of Grand Rapids, MI</li></ul> What you need to have: <ul><li>Bachelor's Degree </li><li>0-2 years of relevant experience with new customer onboarding, project management, and/or customer support</li><li>Pleasant demeanor, a positive “can-do” attitude and excellent communication skills are a must.</li><li>Ability to articulate new concepts in a clear/concise manner.</li><li>Detail oriented with a highly developed set of organizational skills</li><li>Ability to organize and implement multiple client onboarding projects simultaneously.</li><li>Demonstrated experience being empathic with a strong customer-focused mindset.</li><li>A proactive approach to problem-solving and the ability to be flexible through unexpected challenges.</li><li>Although not part of the day-to-day, may require some travel at times.</li></ul> What would be nice to have: <ul><li>Experience in material handling, telematics or driver assisted technologies a plus.</li></ul> What we offer: <ul><li>Medical, dental, and vision benefits</li><li>Paid Vacation, Sick Time, and Paid Holidays </li><li>Profit Sharing Opportunities</li><li>Flexible Spending and HSA Accounts</li><li>401k with automatic company contribution and company match</li><li>Short-term and long-term disability insurance</li><li>Life, Dependent Life, and AD&amp;D Insurance</li><li>Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)</li><li>Employee Assistance Program </li><li>Employee Discounts</li><li>On-the-job training and development</li></ul> The salary for this position ranges from $60,000 to $70,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience. To be considered for this role, all applicants must submit a full and complete application through our careers page. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Equal Opportunity Employer/Veterans/Disabled Agency Disclaimer: Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

Mitsubishi Logisnext Americas Inc.

Customer Onboarding Specialist

ResponsibilitiesThis 1st&nbsp;shift position will be located at our Plant 5, Ti-Cast operation. &nbsp;As a Production Control Coordinator, the responsibilities&nbsp;will include, but are not limited to:<ul> <li>Coordinate the timely processing of product at inter plant and outplant operations</li> <li>Maintain clean/accurate inventories for daily, weekly, and monthly ship schedules</li> <li>Help coordinate and manage on time deliveries by utilizing/following the attainment system</li> <li>Learn and support key planning functions</li> <li>Learn and support key Shipping Department functions to serve as back up when required</li> <li>Physical inventory lead</li></ul>QualificationsBASIC QUALIFICATIONS<ul> <li>High school diploma or GED from an accredited institution.</li> <li>Minimum 2 years’ experience working with material ordering and management.</li> <li>Previous experience with supplier communications.</li> <li>Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li></ul>PREFERRED QUALIFICATIONS<ul> <li>Knowledge of inventory process and cycle counting.</li> <li>Associate degree preferred</li> <li>Strong oral and interpersonal communication skills</li> <li>Strong computer skills, proficiency in Microsoft Office Suite, especially Microsoft Excel</li></ul>About us Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

PRODUCTION CONTROL COORDINATOR - Plant 5

<h3>Job Description:</h3>This job requires you to live in the Grand Rapids, MI area, as you will be working on local client campuses 4-5 days a week.The RoleThe Workplace Financial Consultant (WFC), part of Fidelity's Workplace Education Planning &amp; Advice (WEPA) organization, works directly with plan sponsor contacts, client HR representatives, and internal Fidelity partners to drive greater participant engagement and plan sponsor advocacy in our local workplace communities. You will serve as a key liaison between the client and internal business partners to create a client needs-based strategy and ensure Fidelity's overall ongoing success within a defined book of business. In addition, the WFC provides financial advice to participants through face-to-face meetings including one on ones, workshops, help desk sessions, benefits fairs, and lunch and learns. The WFC strives to ensure participants are prepared to make better decisions regarding their personal finances while ensuring industry leading customer satisfaction results are achieved.Specific responsibilities include:<ul><li>Provide 1:1 financial planning and investment advice appointments to plan participants both virtually and in-person</li><li>Apply the Fidelity Relationship Model during participant interactions</li><li>Educate participants on introductory topics in a 1: many format via onsite workshops and Ask Fidelity sessions </li><li>Conduct ongoing engagement planning with plan sponsors</li><li>Network with participants hosting lunch and learns, help desk sessions, and by attending benefits fairs</li><li>Manage relationships with our local branch business partners, strengthening the Personal Workplace Advantage/Partnership</li></ul>The Expertise and Skills You Bring <ul><li>3 years of financial services experience required; BA required</li><li>Series 7 and 66 required (or S63/S65)</li><li>1-2 years of customer facing experience preferred</li><li>Life &amp; Annuity Certification optional</li><li>Demonstrated familiarity with Financial Planning Concepts</li><li>Demonstrated planning experience preferred</li><li>Demonstrated ability to independently problem solve/prepare for new challenges</li><li>Willingness to engage in complex conversations with a clear call to action</li><li>Ability to achieve mastery of fundamental planning and advice topics across Corporate &amp; Tax-Exempt Market (TEM) clients</li><li>Willingness to travel (up to 75%)</li></ul>The TeamThe Workplace Education, Planning and Advice (WEPA) organization exists to help employees in our local workplace communities.<ul><li>Employers who have chosen Fidelity to administer their 401k, 403b, Equity Compensation and assorted benefits plans often require help driving engagement in these valuable programs.</li><li>Our mission is to serve as a trusted partner for plan sponsors and participants, providing education, financial planning and advice, both virtually and on-site, nation-wide.</li><li>Our value is delivered to over one million plan-participants every year, inspiring them to reach their financial goals and bringing the broader Fidelity Advantage to life.</li></ul>Joining WEPA means that you will:<ul><li>UNITE as one team to intentionally connect, inspire and build strong relationships internally and with our plan sponsors</li><li>GROW in your skills to deliver more, world-class planning and education experiences for our participants</li><li>WIN on behalf of our clients, our participants and Fidelity</li></ul>Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.We invite you to Find Your Fidelity at fidelitycareers.com<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity Investments

Workplace Financial Consultant - Grand Rapids, MI

Howmet Aerospace&nbsp;is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company’s primary businesses focus on jet engine components, aerospace fastening systems and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. Howmet Aerospace is transforming the next phase of more fuel-efficient, quieter aerospace engines and sustainable ground transportation. For more information, visit&nbsp;<a>www.howmet.com</a>. Follow @howmet:&nbsp;Twitter,&nbsp;Instagram,&nbsp;Facebook,&nbsp;LinkedIn&nbsp;and&nbsp;YouTube. This 1st shift Defects Coordinator position will be located in our Plant 3, Whitehall Casting Operation.&nbsp; Key responsibilities will include:&nbsp; <ul><li>Focus on improving efficiency of engineering’s review of casting(s) with defects.</li><li>Have daily interaction with engineering (product, process, quality engineer) and manufacturing resources.</li><li>Involve some review and characterization of defects in castings.</li><li>Assist in daily management of defective casting inventory as parts flow through the engineering review process.</li></ul> <a>https://howmet.widen.net/s/hjwjfnsd8t/howmet-engine-products</a> BASIC QUALIFICATIONS: <ul><li>High school diploma or GED from an accredited institution.</li><li>Minimum of two years experience working in an engineering or manufacturing environment.</li><li>Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.&nbsp;</li></ul> PREFERRED QUALIFICATIONS: <ul><li>Associate Degree in a manufacturing, industrial, or mechanical technology from an accredited institution.</li><li>Good oral and written communication skills.</li><li>Experience in Microsoft Office.</li><li>Familiarity with blueprints.</li></ul> Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at&nbsp;<a>www.howmet.com/esg-report</a>. Follow: <a>LinkedIn</a>, <a>Twitter</a>, <a>Instagram</a>, <a>Facebook</a>, and <a>YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

DEFECTS COORDINATOR - Plant 3

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Novi, Farmington, Ann Arbor, Grand Rapids, Troy, Grand BlancAs a High Net Worth Representative, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service, Relationship Management, SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

5 Project Management / Professional Services Jobs in Michigan