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Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Warwick Street, Brooklyn (Pitkin)&nbsp; Salary $55,000&nbsp; Days/Hours Tuesday - Saturday; 8am - 4pm&nbsp; Description The Service Coordinator is responsible for assisting tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for special needs tenants. Duties and Responsibilities: <ul><li>Facilitate tenant linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports).</li><li>Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly goal plans, functional assessments, goal plan reviews. Meeting with clients to develop skills and review progress.&nbsp; Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.).</li><li>Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self management, medication self sufficiency, housing readiness and financial competency.</li><li>Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim.</li><li>Provide support to ensure availability of full range of housing services, including maintenance issues.</li><li>Attendance at weekly supervision and staff meetings.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Other duties as assigned by the Program Director or Supervisor.</li></ul> Salary: $55,000&nbsp; Position Requirements Bachelors Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Service Coordinator

Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Jerome Ave., Bronx (St. James Terrace)&nbsp; Salary $55,000&nbsp; Days/Hours Tuesday - Friday; 12pm - 8pm &amp; Saturday; 8am - 4pm&nbsp; Description Concern Housing is seeking a Service Coordinator to be responsible for assisting supportive tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for special needs tenants. Responsibilities Include but are not limited to: <ul><li>Facilitate supportive tenants’ linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports)</li><li>Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly Support Plans, Functional Assessments, and Support Plan Reviews. Meeting with residents to develop skills and review progress.&nbsp; Responsible for all documentation required for resident record (e.g., progress notes, discharge plans, etc.)</li><li>Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self-management, medication self-sufficiency, housing readiness and financial competency</li><li>Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim</li><li>Provide supports to ensure availability of full range of housing services, including maintenance issues</li><li>Attendance at weekly supervision and staff meetings</li><li>Other duties as assigned by the Program Director or Supervisor</li><li>Remain current with all Agency required compliance documents and trainings</li></ul> Salary: $55,000 &nbsp; Position Requirements Bachelors Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Title Senior Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Senior Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location MacDougal Street, Brooklyn NY&nbsp; Salary $60,000&nbsp; Days/Hours Monday - Friday; 8am - 4pm&nbsp; Description Concern Housing is seeking a Senior Service Coordinator to be responsible for providing linkages with community resources, daily living skills training, counseling and support, documentation, and compliance with program requirements. &nbsp;The Senior Service Coordinator is an essential resource and advocate for their clients.Duties and Responsibilities:<ul><li>Facilitate residents’ linkage with services available in the community (e.g., case management, clinical services, day programs, vocational services and opportunities, community integration, entitlements, etc.).</li><li>Development of quarterly goal plans, functional assessments, goal plan reviews. Weekly meetings with clients to develop skills and review progress.&nbsp; Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.).</li><li>Provide individual counseling and support services.</li><li>Housing services including assistance with maintenance issues.</li><li>Provide daily living skills training (e.g., medication monitoring and training, cleaning, money management, etc.).</li><li>Coordination of client admissions, and discharges, as well as discharge follow-up and post discharge collection.</li><li>Perform monthly unit inspections.</li><li>Attendance at weekly supervision and staff meetings.</li><li>Flexibility in scheduling.</li><li>Participate in agency committees as assigned.</li><li>Assists Supervisor and Director with staff training, as well as being on ongoing support and resource for other staff.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Other duties as assigned by the Director or Supervisor.</li></ul> Salary: $60,000 &nbsp; Position Requirements Bachelors Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Senior Service Coordinator

Title Program Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Program Coordinator, Shoreham&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location East Patchogue, NY&nbsp; Salary $70,000&nbsp; Days/Hours Tuesday - Friday; 9am - 5pm &amp; Saturday; 8am - 4pm&nbsp; Description Concern Housing is seeking a Program Coordinator to be&nbsp;responsible for the overall supervision and management of Concern East Patchogue Enhanced Crisis and Transitional Housing Program. The Program Coordinator will be responsible for managing the programs in a manner which promotes client/guest growth, safety, crisis intervention, effective delivery of rehabilitation and recovery-oriented/trauma informed services. In addition, oversee operations such that they maintain compliance with all program requirements. Duties and Responsibilities: <ul><li>Assist with the supervision and coordination of direct care and crisis respite services.</li><li>Conduct weekly individual and group supervisory meetings with staff, including completing weekly chart review.</li><li>Provide training to assigned staff, as needed.</li><li>Conduct screenings, assessments, and intakes of prospective applicants.</li><li>Maintain program occupancy rates, assisting with the intake process, collection of supporting documentation and admission process.</li><li>Monitor/review all documentation to ensure timely submission, qualitative content, etc.</li><li>Provide crisis intervention (including on-call responsibilities).</li><li>Compliance with NYSOMH, LIHTC, and other regulations, including data collection, and reporting requirements.</li><li>Cooperation with Property Management regarding site maintenance.</li><li>Acts as a liaison with other service providers, as well as with community agencies.</li><li>Responsible for assisting staff and guests with crisis intervention and linkages to community resources.</li><li>Assist with the coordination of staff schedules, including Per Diem staff.</li><li>Perform periodic staff evaluations; participate in hiring and dismissal of staff.</li><li>Periodically fulfill responsibilities of staff as needed in times of staffing turnover.</li><li>Remain flexible in scheduling according to program needs.</li><li>Adhere to all policies and procedures set forth in Concern’s employee manual.</li><li>Remain current with all agency required compliance documents and trainings.</li><li>Other duties as assigned by the Director.</li></ul> Starting Salary- $70,000&nbsp; Position Requirements Master’s Degree and License in Social Work, Rehabilitation Counseling or other related field, minimum of three years experience working in a similar setting/ or working with people with mental illnesses. The individual in this position must have good leadership and supervisory skills, good verbal and written communication skills, and the ability to make sound judgments regarding guest care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! &nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Program Coordinator

Position Summary:** Experience in ServiceChannel Platform and 5 years in a similar role is Required **The Retail Facilities Coordinator will be responsible for maintaining our retail stores to maintain the standards of a first-class shopping environment, including managing all aspects of store maintenance and repairs and coordinating all related outside services.&nbsp;Duties and Responsibilities:• &nbsp; &nbsp;Manage the repair, maintenance, and upkeep of store indoor and outdoor space, and including building systems and appliances.• &nbsp; &nbsp;Work with vendors, contractors, and property managers to ensure timely completion of repairs and maintenance tasks, including the management of preventive maintenance programs• &nbsp; &nbsp;Coordinate and monitor facilities services, including custodial, landscaping, and security services.• &nbsp; &nbsp;Monitor and manage facility access and safety protocols, including security systems and protocols.• &nbsp; &nbsp;Ensure compliance with all regulations and codes related to building safety and maintenance. • &nbsp; &nbsp;Develop and maintain relationships with other stakeholders to ensure a high level of customer service. • &nbsp; &nbsp;Participate in the development of long-term plans for facility maintenance, upgrades, and improvements, including budget development and project management. • &nbsp; &nbsp;Provide regular reports on facility operations, expenses, and projects to management.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform store site visits as required. On site activities may include, but are not limited to - light carpentry/plumbing, troubleshooting HVAC, lamp replacement, assisting employees with internal moves• &nbsp; &nbsp;Maintain up-to-date procedures, manuals and checklists • &nbsp; &nbsp;Provide as needed after-hours emergency calls and occasional weekend support. •&nbsp;&nbsp;&nbsp; Provide status updates to Director of Facilities •&nbsp;&nbsp;&nbsp; Liaison with the store teams for all Facilities activitiesPerforms other related duties and assignments as required.&nbsp;Physical Requirements:•&nbsp; &nbsp; Ability to lift and carry materials and equipment weighing up to 50 lbs.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to climb and work on ladders at various heights.•&nbsp; &nbsp; May require limited outdoor work and exposure to poor weather conditions when addressing outdoor issues.Benefits• Annual Company Bonus Plan• 401(K)• Employee Stock Ownership Plan• Generous Paid Time Off (including holidays &amp; year-end closure, personal observance days, sick/personal)&nbsp;• Comprehensive Health Insurance (medical, dental, FSA &amp; HSA, life ins, etc.)• Flexible Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)• Commitment to wellbeing activities (Employee Assistance Program, wellness gatherings)• Clothing Allowance• EILEEN FISHER Friends Discount Program (25% off product)&nbsp;The salary range for this role is $75,000- 80,000/yr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program. <h4>Required Experience</h4>Education:&nbsp;High school diploma or equivalent&nbsp;• &nbsp; &nbsp;Minimum of 5 years of experience in facilities management or related field • &nbsp; &nbsp;Excellent verbal and written communication skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in Microsoft Office, CMMS, ServiceChannel Software·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong Project Management skills with demonstrated ability to manage multiple projects and prioritize competing demands. Adept at managing project punch lists.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience working with vendors, contractors, and property managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong Negotiation Skills. Experience creating and working with budgets.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In-depth knowledge of building codes, regulations, and safety protocols·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational and analytical skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and as part of a team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comfortable working cross-functionally with various internal and external stakeholders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Able to work well under pressure in a fast-paced, ever-changing environment.Preferred Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience managing facilities across multiple locations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of sustainability practices and energy efficiency initiatives.Hours: Monday – Friday 10:00am - 6:30pm On call for emergencies nights/weekends.EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last - and then take them back to be re-worn again or remade into entirely new designs. We believe in the fundamental potential of every person - our employees, our customers and those who make our clothes - and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability and transparency.Values Statement:As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.• We are authentic• We thrive in connection• We trust each other• We innovate through creativity• We are committed to the health of the whole• We are united by purposeEILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.#EF123

Eileen Fisher

Retail Facilities Coordinator- Irvington NY

Group Director, CX Program ManagementAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:CHANEL is now hiring Group Director, Client Experience (CX) Program Management in New York City.&nbsp; We are looking for a functional strategist and domain expert to lead the orchestration and governance of our digital marketing platform within the Digital and CX organization. This role will drive the evolution of marketing automation, develop loyalty-driven programs, and expand omni-channel engagement efforts to deepen client relationships.This Group Director, CX Program Management role requires a minimum of 10 years in CRM; customer lifecycle and retention marketing with recent expertise in Salesforce Marketing Cloud.What impact you can create at CHANEL:<ul><li>Ensure seamless governance and execution of marketing automation strategies across multiple channels</li></ul><ul><li>Drive marketing platform product roadmap in partnership with Business and Tech to support CRM capabilities</li></ul><ul><li>Responsible for business sign-off on evolutions that impact digital marketing platform and functional journeys</li></ul><ul><li>Lead program and journey prioritization based on business goals and client needs</li></ul><ul><li>Drive behavioral and lifecycle marketing program strategy and oversee implementation</li></ul><ul><li>Develop and manage direct mail and sampling strategies</li></ul><ul><li>Oversee forecasting and inventory of samples and gifts to ensure seamless execution</li></ul><ul><li>Support priority campaigns through sampling with a focus on operational efficiency and loyalty-driven tactics</li></ul><ul><li>Foster strong relationships with internal teams, effectively bridging Digital, Tech, and Business.&nbsp;</li></ul><ul><li>Manage vendors relationships to align on strategy and drive execution</li></ul><ul><li>Drive innovation and testing to introduce new engagement channels and optimize program performance</li></ul><ul><li>Lead the testing strategy to optimize and improve touchpoints within communication journey.</li></ul><ul><li>Partner with Client Intelligence and Data teams to monitor activated client segments and identify growth opportunities</li></ul><ul><li>Manage budgets, SOWs, and vendor negotiations</li></ul><ul><li>Lead on-going upskilling and training to maintaincutting-edgeexpertise within the team</li></ul>​You are energized by:<ul><li>Strategic vision &amp; execution: Balancing long-term goals with short-term action plans</li></ul><ul><li>Data drive journeys:Leveraging insights to craft seamless, brand-relevant client experiences</li></ul><ul><li>Technical Curiosity: Deep understanding of the digital landscape, CRM tools, and CDP platforms</li></ul><ul><li>Problem-Solving: Ability to manage projects, troubleshoot challenges, and provide solutions</li></ul><ul><li>Detail Orientation: Precision in business rules, program setup, technical logic, and data analysis&nbsp;</li></ul><ul><li>Communication excellence: Strong storytelling and interpersonal skills for presenting ideas and leading discussions</li></ul><ul><li>Collaborative leadership: A hands-on, tactical leader who excels in cross-functional teamwork</li></ul><ul><li>Adaptability: Comfort in navigating change in a dynamic environment</li></ul>What you will bring to the team:<ul><li>&nbsp;Deep, hands-on Salesforce Marketing Cloud expertise</li></ul><ul><li>Minimum of 10 years working in customer lifecycle and retention marketing, mar-tech strategy and execution</li></ul><ul><li>Exceptional story boarding and presentation skills, with proven workflow program management</li></ul><ul><li>6+ years improving marketing processes or developing strategy</li></ul><ul><li>Experience running design thinking workshops</li></ul><ul><li>Strong ability to plan and manage CX programs across different platforms, campaigns, and channels</li></ul><ul><li>Skilled at connecting the dots between Business and Tech teams to keep projects running smoothly and efficiently</li></ul><ul><li>Proven ability to build, develop, and lead high-performing teams, fostering growth and collaboration to deliver strong results</li></ul>Position Logistics:<ul><li>The position is based in New York City, with a hybrid work model requiring three days on-site at the CHANEL corporate office in Midtown Manhattan</li></ul><ul><li>Minimum of 10 years leading customer lifecycle and retention marketing, mar-tech strategy and execution</li></ul><ul><li>6+ years improving marketing processes or developing strategy</li></ul><ul><li>Deep, hands-on Salesforce Marketing Cloud expertisea must</li></ul><ul><li>Bachelor's degree, or higher, preferred</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $134,900 - $184,500.Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund&nbsp;&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li></ul><ul><li>401K and other incentives&nbsp;&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.&nbsp;</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation Chanel:&nbsp;&nbsp;<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    &nbsp;</li></ul><ul><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Chanel

Group Director, CX Program Management

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is the leading payment card issuer for small businesses in the United States and supports business owners with products and services to help them run and grow their businesses.&nbsp; Global Commercial Services (GCS) is committed to service and innovation and offers our Commercial Card Members a wide range of differentiated products and services.GCS is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast-growing business.&nbsp;GCS is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with small businesses and corporate clients to help them manage business expenses and make large purchases through proprietary payment solutions and expense management tools.Role ObjectiveThe Accounts Payable (AP) Automation Sales Manager will be responsible for driving sales from prospective clients in partnership with internal partners on all key activities related to the sourcing, qualifying, presenting, and ramping of Accounts Payable software solution deals. The ideal candidate works in tandem with internal partners to drive charge volume through Accounts Payable software solutions. The ideal candidate also engages directly with clients to understand customer needs and leverage product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products.Job ResponsibilitiesProspecting<ul><li>Partner with Sales, Marketing, and internal partners on targeted accounts to generate strong pipeline</li></ul><ul><li>Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through self-generated leads</li></ul><ul><li>All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective client’s needs.</li></ul>Pipeline management<ul><li>Effectively manage a pipeline of prospective AP Automation customers provided by American Express and self-prospect</li></ul><ul><li>Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects</li></ul>Client solution and delivery<ul><li>Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement</li></ul><ul><li>Maintain a high level of knowledge and expertise across all AP Automation software offerings as the expert within American Express</li></ul><ul><li>Coach and train Sales teams to effectively identify opportunities and schedule appointments</li></ul><ul><li>Identify opportunities through needs assessment, serving as a consultant to the customer’s business; recommend the best tools to optimize and improve client’s payment processes</li></ul><ul><li>Coordinate internal resources to ensure smooth delivery of the solution and platform, and implementation</li></ul><ul><li>Drive collaboration across internal stakeholders, i.e., product and marketing teams.</li></ul><ul><li>Manage and execute all key phases of the sales process from sourcing to closing</li></ul>Compliance<ul><li>Ensure all aspects of the American Express Code of Conduct, and our Business Conduct policies, standards, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements</li></ul>Knowledge and SkillsConsultative sellingEffectively identifies client needs to configure solutions that address client requirements and deliver valueInfluence &amp; persuasionUses appropriate interpersonal styles and communication methods to gain acceptance for products and/or servicesDemonstrating valueProactively and consistently demonstrates the value of partnering with American ExpressResults focusDemonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacksMarket, industry, &amp; product knowledgeUnderstands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes<ul><li>High learning agility</li></ul><ul><li>Intellectually curious</li></ul><ul><li>Collaborative and growth mindset</li></ul><ul><li>Personal accountability</li></ul><ul><li>Compliance focused</li></ul>Experience<ul><li>Bachelor's degree preferred</li></ul><ul><li>Minimum of 5 years in a direct client facing role with commercial customers</li></ul><ul><li>Experience partnering with clients across various markets / industries</li></ul><ul><li>Experience in a highly regulated industry</li></ul><ul><li>The ability to understand complex technology and articulate it in simple non-technical terms</li></ul><ul><li>Experience working with 3rd party SAAS partnerships to assist with lead generation.</li></ul><ul><li>Solid track record of working with sales process engineering and complex business processes</li></ul><ul><li>Demonstrated ability to work with teams</li></ul><ul><li>Strong working knowledge of AP and ERP solutions and software</li></ul><ul><li>Deep understanding of the overall Procure to Pay processes</li></ul><ul><li>Proficient in discussing and selling in our full AP Automation product suite</li></ul><ul><li>Ability to thrive in highly fluid environments, where technology and processes are always transforming</li></ul><ul><li>Ability to bring along peered stakeholders in an organization from C level to Accounts payable clerk</li></ul><ul><li>Ability to quickly make decisions and drive results in a dynamic and ever-changing environment</li></ul><ul><li>Creative problem-solving skills with track record of overcoming objections to drive growth</li></ul><ul><li>Understanding of risk management decisions and processes</li></ul><ul><li>Ability to lead informally, collaborate and build relationships within and across all levels of the organization (i.e., Product, Marketing, Servicing, Risk, Sales, etc.)</li></ul><ul><li>Strong communication and presentation skills, with the ability to tailor a message to a diverse set of audiences (customer, colleague, business partners, leadership)</li></ul><ul><li>Excels at prioritizing multiple tasks, developing daily, weekly, and monthly call strategies</li></ul><ul><li>Availability to travel up to 10%</li></ul>Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Manager, AP Automation Sales Consultant - Field Sales (Virtual- NY/NJ/CT)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the&nbsp;GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GCS is looking for a Sr Manager of Control Management Risk Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Sr. Manager, Control Management Risk Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g. Risk Control Self Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li><li>Experience within financial services industry</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Control Management - Risk Assessments

<h3>Job Description:</h3><h3>Investment Consultant</h3>You joined the financial services industry to make a difference in the lives of your clients. At Fidelity, we have a relentless commitment to our clients. Come join a firm that is a stable industry leader where we focus on the importance of communicating to connect and not just communicating to transact. We empower professional flexibility, growth, and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will develop customized financial plans through a wide range of products and services using your sound judgment, keen knowledge of products, and Fidelity‘s planning tools. Instead of spending your time sourcing new customers, you will engage with existing clients and warm leads, which will allow your focus to remain where it matters most: providing investment solutions and growing relationships with a dedicated local advisor.<h3>The Expertise We’re Looking For</h3><ul><li>Effectively utilizing Fidelity’s guidance tools, you engage in financial planning discussions by presenting solutions and service offerings that best meet client needs</li><li>Leveraging technology, you can prepare for and conduct efficient one-on-one appointments to make the best use of the client’s time, as well as plan for post-appointment follow-up</li><li>Growing relationships through proactive outreach, you seek to understand clients’ goals and objectives and refer them to a wealth management partner based on needs and financial complexity</li><li>Series 7 &amp; 63 licensed; Series 65 or 66 and appropriate state registrations preferred, OR ability to acquire quickly upon hire</li><li>Degree and/or other professional certifications such as a CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one!</li></ul><h3>The Skills You Bring</h3><ul><li>You have a comprehensive understanding of various investment solutions, and can educate customers on the values and differences of each</li><li>Your interpersonal skills and ability to grow relationships are exemplary; you take initiative and exceed expectations</li><li>You have outstanding communication and consultative skills, and you thrive in a fast-paced work environment</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3>In this role you will work directly with clients to help them make investment decisions that are in their best interest. By effectively navigating Fidelity’s planning and guidance tools, presenting and implementing solutions that best meet the client’s needs, you will have a lasting impact on the client’s financial future. Please note this role requires in-person attendance in the assigned Branch location.The base salary range for this position is $56,000 - $72,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Fidelity Investments

Investment Consultant - Rochester, NY

American Express invites you to share your resume so you can be considered for future Senior Manager-level opportunities in Control ManagementAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Where are these roles located within American Express? &nbsp;Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework. &nbsp;The objective of the GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. We are looking for Senior Managers to support this team. They will focus on ensuring control management is embedded in the day-to-day operations of our organization. &nbsp;&nbsp;The Senior Manager will:&nbsp;<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)&nbsp;</li><li>Facilitate BUs in their risk assessments performance (e.g. Risk Control Self Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)&nbsp;</li><li>Perform risk assessments on new business initiatives, including product development, to ensure accurate risk identification and mitigation in partnership with Risk Stripes, including but not limited to, Compliance, General Counsel, Information Security, Finance, Fraud, and Third-Party Risk.  &nbsp;</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making&nbsp;</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing&nbsp;</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes&nbsp;</li><li>Manage categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)&nbsp;</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)&nbsp;</li><li>Champion risk management practices within the business&nbsp;</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring&nbsp;</li><li>Develop risk profiles and maintain an updated risk register(s)&nbsp;</li><li>Remain informed of the external regulatory landscape and current events impacting the financial services industry and be a key leader for sharing insights, better practices, themes, etc. across the enterprise. &nbsp;</li></ul>Required Qualifications:  <ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively &nbsp;</li></ul>Preferred Qualifications:  <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least two of the following: &nbsp;<ul><li>Providing identification of operational risks throughout business processes and systems&nbsp;</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met&nbsp;</li><li>Enhancing risk assessments and associated methodologies&nbsp;</li><li>Managing large scale risk assessments for products, projects or services&nbsp;</li><li>Managing independent control monitoring, including identification of control improvements&nbsp;</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing&nbsp;</li><li>Managing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul></li><li>Experience in financial services industry&nbsp;</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

71 Project Management / Professional Services Jobs in New York