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<h3>Job Description:</h3><p>We are looking for a Principal Systems Analyst to join us!</p><h3><strong>The Role</strong></h3><p>As a Principal Systems Analyst, you will play a key role on a Scrum team within the Digital Platforms WI Technology organization. Working closely with the Squad Lead, Business Analyst, Scrum Leader, Software Engineers and Quality Engineers, you will help to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences that are designed to delight our customers, anticipate their needs and match services or solutions to support effective decision making. You will also be expected to provide guidance and mentoring to the other Systems Analysts within the wider Digital Platforms Technology team</p><h3><strong>The Expertise And Skills You Bring</strong></h3><ul><li><p>8+ years of systems analysis experience; a focus in financial services applications is a plus</p></li><li><p>BS/BA Degree or equivalent experience preferred</p></li><li><h3>​<strong>An understanding of the Agile software development methodology</strong></h3></li><li><p><strong>Ability to perform technical analysis of sophisticated Web application development concepts</strong></p></li><li><p><strong>Experience with Web component design, API, database query tools, SQL skills</strong></p></li><li><p><strong>Experience with Jira and Confluence</strong></p></li><li><p>Robust critical thinking and analytical skills</p></li><li><p>Learns quickly and work through ambiguous situations</p></li><li><p>A technical problem solver comfortable working in a sophisticated and fast-paced environment.</p></li><li><p>Ability to triage system defects in all environments</p></li><li><p>Strong analytical, facilitation and communication skills including written, verbal, and technology illustrations</p></li><li><p>Proactive, organized, highly responsive and committed to quality</p></li><li><p>Applies a long-term mentality to help produce scalable and maintainable solutions</p></li><li><p>Ability to work with a variety of individuals and groups in a constructive and collaborative manner</p></li><li><p>Confidence to convey technical concepts, capabilities and needs to team members, product owners and other internal partners</p></li><li><p>Asks exploratory questions to uncover hidden or un-identified use cases and requirements</p></li><li><p>Proficiency in writing supporting documentation including product guides, business process diagrams and/or system workflows</p></li><li><p>Skilled at influencing team members and external groups</p></li><li><p>Produce and/or maintain system feature design documentation and user training and materials</p></li><li><p>Passion to provide guidance on standard methodologies and mentoring support to junior Systems Analysts</p></li></ul><h3><strong>The Team</strong></h3><p>Fidelity's Workplace Investing Digital Platforms Technology team designs, develops, implements, and supports WI’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions that meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which furthers a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.</p><p>You will support digital experience scrum teams within Stock Plan Services, an emerging equity compensation services division of Fidelity Investments.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Principal Systems Analyst

<h3>Job Description:</h3><p><strong>Target Class Start Date: January 12, 2026</strong></p><p>Are you customer focused and also strive to deliver experiences that foster customer loyalty? Then this might be the right role and opportunity for you! Apply now to be considered for the upcoming October class that includes an immersive paid training during onboarding!</p><p>**Associates in this role can work in Smithfield, RI or in Westlake, TX.</p><p><strong>The Role</strong></p><p>The <strong>Operations &amp; Services Group (OSG)</strong> <strong>Client Services</strong> division is seeking entry level, driven and knowledgeable associates! As a Representative for Client Services, you will be directly involved in navigating transaction processing and carrying out our already-established record-keeping business practices, provides best in class service to financial advisors and other institutional clients by executing client requests and acting as a client advocate throughout the Fidelity organization through telephone within contact center. You ensure customer satisfaction by delivering extraordinary service, handling standard and complex interactions and processing of client inquiries received by phone or in writing.</p><p>We are customer-obsessed and strive to deliver experiences that foster customer loyalty through consistent, high-quality service, delivered by associates who can effectively transform knowledge to performance, complexity to simplicity, and customer service into relationships.</p><p><strong>The Expertise/Skills You Bring</strong></p><ul><li><p>2+ years of relevant experience in either call/contact center customer service and/or financial services operations</p></li><li><p>Excellent, proactive customer or client servicing skills, highly preferred</p></li><li><p>Experience working in a very dynamic environment managing competing priorities</p></li><li><p>Effective time management skills to meet deadlines</p></li><li><p>Self-motivated and has the desire to proactively take on additional responsibilities</p></li><li><p>Highly attentive to detail and organized, in order to execute on responsibilities efficiently</p></li><li><p>You are punctual, and demonstrate a strong dedication to attendance</p></li><li><p>You have a drive for learning all facets of the OSG Client Services business, including its' teams, systems, and processes</p></li><li><p>You have phenomenal communication, influencing and problem-solving skills</p></li><li><p>Working experience multi-tasking and working in a fast-paced environment to meet processing timeframes or deadlines</p></li><li><p>You have the desire to identify areas of improvement and be a part of developing the plan to implement change</p></li><li><p>You are customer-obsessed and strive to deliver exceptional experiences that foster customer loyalty</p></li></ul><p><em><strong>Note: Fidelity will not provide immigration sponsorship for this position.</strong></em></p><p><strong>The Team</strong></p><p>We provide superior customer service to Fidelity’s Institutional businesses through innovation, dedication and commitment to excellence. This division is responsible for servicing our customers via inbound phones interactions, transaction processing and record-keeping for the transfer agent, Fidelity Investments Institutional Operations Company, Inc., as well as intermediary support and relationship management for Fidelity Institutional Asset Management (FIAM).</p><h3>Certifications:</h3><h3>Category:</h3>Brokerage Operations<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Representative, Client Services - January 2026 (Smithfield)

<h3>Job Description:</h3><h3>The Role</h3><p>Are you enthusiastic about propelling technological advancement and adherence to regulations? As a Program Manager at Fidelity Investments, you'll have a crucial part in updating our technology solutions and improving user experiences. You'll be leading the way in delivering outstanding Financial Crimes Compliance technology projects, guaranteeing seamless compliance with our regulatory, audit, and compliance requirements!</p><p>In this role, you will be:</p><ul><li><p>Collaborating with different departments to understand and address their current and future needs</p></li><li><p>Developing, testing, and implementing technical solutions that align with our strategic goals</p></li></ul><h3>The Expertise and Skills You Bring</h3><p>We are seeking a candidate with a proven track record of excellence in program management and dedication to compliance with regulations. Here are the qualifications we are seeking:</p><ul><li><p>A Bachelor's degree in business administration, finance, or information systems</p></li><li><p>Over 6 years of related experience</p></li><li><p>Strong problem-solving and data analytical abilities</p></li><li><p>Excellent presentation, written, and interpersonal communication abilities</p></li><li><p>A strong communal working style with superb relationship management and facilitation skills</p></li><li><p>The ability to take initiative and make decisions driven by customer needs</p></li><li><p>Experience engaging with both internal and external partners to support dependencies and integrations</p></li><li><p>Outstanding skills in building positive relationships with cross-functional teams</p></li><li><p>Proficiency in MS Word, Excel, and PowerPoint</p></li></ul><h3>The Team</h3><p>Our team at Fidelity is dedicated to maintaining the highest standards of integrity and compliance. The Enterprise Compliance group is crucial in upholding Fidelity’s reputation for trustworthiness. We focus on several key functions, including Regulatory Compliance, Strategy and Planning, and Global Sanctions. Our mission is to protect the firm’s reputation by providing outstanding operational and project management leadership.</p><h3>Certifications:</h3><h3>Category:</h3>Program/Project Management<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Program Manager, Compliance

<h3>Job Description:</h3><h3><strong>Director, Software Engineering - Digital Marketing </strong></h3><h3><strong>The Team</strong></h3><h3>Fidelity's Workplace Investing (WI) CRM Solutions chapter designs, develops, implements, and supports features that enable thousands of WI associates in the acquisition of new business and the daily support of our valued clients. Our solutions help associates lead prospect, client, and advisor relationships. We are passionate about delivering innovate solutions that exceed our customer’s needs. We embrace diversity of thought and experience. Our team thrives with a steadfast dedication to innovation which promotes a culture of continuous improvement and significant product advancement. </h3><h3>As a Director of Software Engineering, you will collaborate with the MarTech team, a part of the WI Client Engagement Tools &amp; Support function, which is dedicated to designing and delivering capabilities and customer experiences that enable seamless and effective engagement with our clients. You will work closely with the MarTech Product Area Lead and approximately seven agile squads to develop and support scalable, personalized, and measurable capabilities and experiences across all customer engagement channels. You will provide guidance and mentor developers within the wider MarTech team.</h3><h3><strong>The Value You Deliver:</strong></h3><h3>Strategy &amp; Planning:</h3><ul><li><h3>Defines and executes on tech vision in consultation with architecture, engineering and product leadership.</h3></li><li><h3>Facilitates the alignment of the product roadmap with tech driven initiatives.</h3></li><li><h3>Brings tech vision to life; emphasizes platform stability, engineering excellence, and builds a plan to address end-of-life technologies.</h3></li></ul><h3>Coaching &amp; Mentoring:</h3><ul><li><h3>Mentors agile teams including developers, testers and analysts. Serves as a link between product and architecture.</h3></li><li><h3>Creates next-gen tech leads by investing significant efforts in coaching and mentoring associates.</h3></li><li><h3>Serves as the authority on technical solutions and standards.</h3></li></ul><h3>Hands-on Engineering:</h3><ul><li><h3>Acquires expertise in Fidelity-specific practices while knowing the latest with industry standards. Shapes engineering guidelines, ensuring they remain up-to-date with the latest industry trends.</h3></li><li><h3>Works on strategic projects that span multiple business units and product teams. Provides technical guidance and leadership. Gets into details and takes on development activities.</h3></li><li><h3>Serves as the steward of tech vision, delivers on complex projects with a focus on incremental value delivery to achieve the tech vision.</h3></li></ul><h3>Scope:</h3><ul><li><h3>Provides technical leadership to multiple agile teams.</h3></li><li><h3>Works across business units to develop an engaged engineering community. Maintains focus on strong engineering excellence.</h3></li><li><h3>Serves as a developer advocate. Brings developer experience concerns to the fore and helps improve developer experience.</h3></li></ul><h3><strong>The Expertise You Bring:</strong></h3><ul><li><h3>10+ years technology experience with progression toward leadership responsibilities</h3></li><li><h3>Deep understanding of MarTech platforms, data integration, and digital campaign enablement.</h3></li><li><h3>Hands on technical experience with CRM (e.g. Salesforce Sales Cloud, Service Cloud), Marketing Automation (e.g. Marketing Cloud), Customer Data Platforms (e.g. Twilio Segment), Content Management Systems (e.g. Adobe Experience Manager), Digital Asset Management Systems, and other enterprise MarTech tools.</h3></li><li><h3>Hands on experience developing cloud-native applications on Microsoft Azure, with proficiency in Azure App Services, Azure Functions, and integration with PostgreSQL databases using Azure Database for PostgreSQL</h3></li><li><h3>Ability to influence technology strategy to enable delivery of business value.</h3></li><li><h3>Ability to quickly get up to speed on business needs and assess viability of solutions while considering scale and reuse.</h3></li><li><h3>Strong problem-solving competence.</h3></li></ul><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Director, Software Engineering (Digital Marketing)

<p><b>Working with Us</b><br>Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.</p><p>Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.</p><p><b>What we are looking for</b></p><p>The WW Medical Learning team is currently looking for a talented individual who possesses the skills needed to ensure both the immediate and long-term success of WW Commercialisation Learning (WW CL). The Sr. Manager, WW/International Markets Medical Learning – Oncology (Myeloid &amp; Lymphoma) is responsible for supporting the strategic planning, development, execution, and continuous optimization of scientific training programs for medical colleagues with field facing responsibilities across international markets under the strategic guidance of the Associate Director for Myeloid and Lymphoma. This role ensures that medical teams are equipped with the knowledge and tools to support BMS’s oncology portfolio, with a specific focus on myeloid and lymphoma indications, under the strategic oversight of the Associate Director for Myeloid and Lymphoma.&nbsp;</p><p>The Sr. Manager, WW/International Markets Medical Learning, embodies our medical mission by supporting medical colleagues with field facing responsibilities across the globe in becoming the trusted partner of choice to a broad set of stakeholders, driving scientific exchange and collection of timely insights under the guidance and oversight of the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma that can create measurable medical impact on patient outcomes, ultimately advancing science and enhancing patient access to our medicines.</p><p><b>Who you will work with</b></p><p>This position reports to the Director, WW/International Markets Medical Learning with a dotted line to the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma. The primary remit of the Sr. Manager, WW/International Markets Medical Learning, Myeloid and Lymphoma is to support the training needs of the WW/International Markets field facing medical teams covering Myeloid and Lymphoma under the strategic oversight of the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma with an eye towards collaborating with WW Medical Learning and WW Commercialisation Learning teams to share, co-create, and leverage existing content, where applicable. The incumbent will spend a majority of time collaborating with Global Medical Affairs, International Markets Medical Enablement, WW Commercialization Learning Center of Excellence, Medical Excellence, US Medical Learning, and International Markets FM and HOM stakeholders to construct and execute training plans aligned with WW medical matrix teams under the strategic direction of the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma.</p><p>This position is office based (Uxbridge, PPK). Ability to travel (up to ~15% based on requirements). &nbsp;<br></p><p><b>Primary responsibilities</b></p><p><i>Planning &amp; Execution</i></p><ul><li>Support the development and implementation of annual global training plans aligned with GlobalMedical Affairs` strategic imperatives for Myeloid and Lymphoma under the strategic guidance of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Support launch readiness training for new indications and data releases, ensuring timely and compliant dissemination of scientific content under the strategic direction of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Support the coordination of tiered training for clinical trials in myeloid and lymphoma, ensuring alignment with FM capabilities and market needs under the oversight of the Associate Director, Myeloid and Lymphoma.&nbsp;</li></ul><p><i>Cross-Functional Collaboration&nbsp;</i></p><ul><li>Partner with Global Medical Affairs, International Markets Medical Enablement, and US Medical Learning to co-create and adapt training content.&nbsp;</li><li>Collaborate with the Associate Director, WW/ International Markets for Myeloid and Lymphoma to ensure therapeutic area-specific priorities are embedded in all learning initiatives.&nbsp;</li><li>Align with US Medical Learning and R&amp;D to ensure synergistic and non-duplicative training efforts under the strategic supervision of the Associate Director, Myeloid and Lymphoma.&nbsp;</li></ul><p><i>Training Development &amp; Delivery&nbsp;</i></p><ul><li>Design and deliver live and virtual training sessions using adult learning principles under the guidance of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Manage scientific onboarding programs and continuous learning curricula for medical colleagues with field facing responsibilities across the globe in collaboration with the MSDP team under the strategic guidance &nbsp;of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Evaluate training effectiveness through feedback loops, assessments, and performance metrics.&nbsp;</li></ul><p><i>Operational Excellence&nbsp;</i></p><ul><li>Maintain training archives and documentation in compliance with BMS SOPs.&nbsp;</li><li>Support knowledge retention strategies (e.g., Q-stream, post-congress updates) in collaboration with the Associate Director, Myeloid and Lymphoma.&nbsp;</li></ul><p>(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)</p><p><b>Qualifications and Experience </b></p><ul><li>Science based degree; Advanced degree (APN/NP, PA, MS, MD, PharmD, PhD, etc.) preferred.&nbsp;</li><li>5-7 years in pharmaceutical/biotech/ relevant industry experience as a field MSL or similar field-based and/or office-based position (inclusive of fellowship experience) with a proven track record of success with 1+ years in hematology (myeloid/lymphoma preferred).&nbsp;</li><li>Experience in medical training, scientific communication, adult learning principles and cross-functional partnership management preferred</li><li>Strong project management, communication, and stakeholder engagement skills.</li><li>Experience and strong skills in public presentation&nbsp;</li><li>Ability to travel (up to ~15% based on requirements)</li></ul><p><i>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.</i></p><p><b>Uniquely Interesting Work, Life-changing Careers</b><br>With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.</p><p><b>On-site Protocol</b><br>BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:</p><p>Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.</p><p>BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.</p><p>BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.</p><p>BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.</p><p>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.</p><p>Bristol Myers Squibb is Disability Confident – Employer</p><p>A UK Government scheme</p>

Bristol Myers Squibb

Sr. Manager, WW/International Markets Medical Learning, Oncology (Myeloid, Lymphoma)

<strong>The Team:</strong><br> The Health and Benefits Accounts Domain within the Fidelity Healthcare Group is looking for an expert client facing program manager to help coordinate outreach to Workplace Clients (Employers). This outreach will include a process to review and confirm the employee digital experience to request opening a Fidelity Health Savings Account (HSA) offered by their Benefits Administrator or similar enrollment solution.<br> <br> <strong>The Role:</strong><br> In this role, you will be a member of the HSA Product Area with responsibility for client engagement, reviewing and capturing data to help ensure Fidelity is opening accounts for employees of Workplace Clients in accordance with the agreement set forth between Fidelity and the Client. You will have the opportunity to work directly with Fidelity’s relationship management team and our Workplace Clients to capture insights, trends, and customer feedback on how Fidelity could improve our customer experience.<br> <br> <strong>The Expertise We Are Looking For:</strong> <ul> <li>Bachelor’s Degree required</li> <li>5+ years client service or client/vendor relationship management experience</li> <li>Understanding of the Health Savings Account (HSA) product and brokerage account opening experience is a plus</li> </ul> <strong>The Skills you Bring:</strong> <ul> <li>Proven expertise working with large client (employer) relationships, leading discussions, responding to questions, and overcoming objections.</li> <li>Strong experience advocating for the needs of clients.</li> <li>Meticulous project/program management skills are needed to coordinate and complete several unrelated tasks in a timeline desired by the business.</li> <li>Curious and analytical with a customer-centric approach to help overcome client objections and share alternatives to help improve alignment across Fidelity and our Clients.</li> <li>Positive relationship building, interpersonal and influencing skills to stay in sync with team members across Fidelity.</li> <li>Experience leading, influencing, and motivating colleagues without formal authority, and have a history of delivering extraordinary outcome for clients and the business.</li> </ul> <strong>The Value you Deliver:</strong> <ul> <li>Ensure Fidelity’s product offering remains aligned with industry regulations.</li> <li>Support the success of continued Fidelity HSA account growth through bulk account opening solutions available to Workplace Clients.</li> <li>Provide clear and timely follow-up to all client questions and concerns.</li> <li>Define, refine, and communicate the progress of the initiative to Fidelity team members.</li> <li>Discover and prioritize approach to client outreach which balances a positive client experience and timeliness of overall process.</li> <li>Routinely engage Fidelity Legal, Risk and Compliance to discuss new account opening considerations, proposals and options requested by our Clients. Advocates for clients to ensure any novel solutions or exceptions follow industry regulations, are well-documented and are consistent with Fidelity policy &amp; procedures.</li> </ul> <strong>How Your Work Impacts the Organization</strong><br> Health Savings Accounts are a fast-growing product offering across Fidelity. Your work will have a direct impact on the overall attractiveness of our offering to current and prospective clients.<br> <br> <strong>Company Overview</strong><br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<br> <br> Please see the below pay rate range for the work location of Smithfield, RI only: $71.00-91.00 per hour. <br> <br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<br>

Fidelity TalentSource

Program Manager

<h3>Job Description:</h3><h3>The Role </h3><p>The Legal Operations Senior Analyst will interpret, analyze, and respond to legal, government, or regulatory documents within a strict timeframe set by these entities. The Associate must perform these tasks while being cognizant of the real and potential risk and liability to Fidelity and its customers.</p><p><strong>The Expertise You Have and Skills You Bring</strong></p><ul><li><p>Bachelor's degree and/or equivalent (1-3) years of legal, compliance and/or regulatory experience.</p></li><li><p>Experience in the financial services industry or legal setting.</p></li><li><p>Paralegal certificate a plus</p></li><li><p>Knowledge of the industry.</p></li><li><p>Excellent interpersonal skills.</p></li><li><p>Strong command of the written language.</p></li><li><p>Excellent organizational and time-management skills.</p></li><li><p>Independent and team contributor.</p></li></ul><p><strong>The Value You Deliver</strong></p><ul><li><p>Interpret rules and regulations that govern a vast array of legal and regulatory documents. Working within these parameters to analyze, interpret, and respond to complex documents that that need precise and accurate responses to ensure that we respond appropriately to the legal, governmental or regulatory authority while not opening Fidelity Investments to lawsuits from out clients.</p></li><li><p>Analyze court and administrative orders to determine whether they are enforceable and when it is appropriate restrict accounts or transfer assets in accordance to the legal documents.</p></li><li><p>Analyze and respond to subpoena requests. The analyst must determine scope of production, what documents can be produced pursuant to the request and Fidelity’s policy and procedures</p></li><li><p>Respond to Class Action requests</p></li><li><p>Respond to child support, tax and federal levies.</p></li><li><p>Be a team member who is expected to be responsible for a number of workflows as volumes require</p></li><li><p>Regularly interact with regulators, attorneys, and customers on highly visible and complex items.</p></li><li><p>Explain rationale for Fidelity's policy or position with respect to legal documents.</p></li><li><p>Build and maintain internal and external working relationships necessary to elicit information and assistance in completing responses within strict timeframe.</p></li><li><p>Develop strong command of the relevant rules, laws, and regulations, as well as Fidelity's internal policies and procedures.</p></li><li><p>Some OT required based on volumes</p></li></ul><h3>Certifications:</h3><h3>Category:</h3>Compliance<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Senior Legal Analyst

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>Strategic Advisors Technology is seeking an <strong>IT</strong> <strong>Product Manager</strong> to join our team, focusing on the Model Management area of the business. In this role, you blend project management and product management expertise, with a passion for delivering results. You will work in in an Agile structure of several collaborating squads across geographic regions, where you will partner with Squad Leads, Chapter Leads, Scrum Masters, and other Fidelity leaders. This group has responsibility for building and maintaining the products that enable the Model Management function within Fidelity’s Strategic Advisors team to deliver valuable investment solutions to our clients.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li><p>Bachelor's degree or above, preferably in Finance or Information Technology</p></li><li><p>10+ years of experience in program management and/or product management. Project/Program management accreditation a plus.</p></li><li><p>Experience in Agile/Scrum/Scrum at Scale, preferably in a financial services organization. Proficient in Agile and project management tools, including Jira/JiraAlign.</p></li><li><p>Strong focus on project execution and ability to identify, communicate and mitigate risks, issues and impediments to progress</p></li><li><p>Ability to partner with stakeholders to understand business needs and priorities in large and complex organizations, preferably with experience of investment management</p></li><li><p>Experience designing, developing and maintaining dynamic products, with the ability to understand and influence the direction of complex solutions</p></li><li><p>Proven experience managing deployment and support processes for Cloud and on-prem platforms in an enterprise software environment</p></li><li><p>Excellent communication, presentation, and collaboration skills, with an ability to mine data to provide insights to teams and stakeholders; high level of proficiency in Excel and PowerPoint</p></li><li><p>Capable of leading, influencing, and motivating colleagues without formal authority, and a track record of building highly effective teams</p></li><li><p>Establish and maintain unquestioning relationships with peers and stakeholders as you work across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach</p></li><li><p>Intellectually curious and model a culture of continuous learning, mentoring, and coaching.</p></li></ul><p>The Value you Deliver </p><ul><li><p>You are accountable, along with the team's Scrums Masters and Squad Leads, for the efficient delivery of product increments according to the Release Plan, monitoring the execution of sprints and overseeing the planning and execution of software releases</p></li><li><p>You will partner with the team and business stakeholders to oversee ongoing planning and prioritization routines and ensure alignment on when work is to be performed and resource needs and availability</p></li><li><p>You will influence the plan’s goals, prioritization calls and solution approaches, and assist in the development of a Product Area-level roadmap</p></li><li><p>You champion the evolution, establishment and monitoring of key metrics that evaluate team progress, results, and drive organizational excellence</p></li><li><p>Partner with Chapter and Engineering Leads to optimize development and delivery processes and maximize how the team delivers value</p></li><li><p>Organize, facilitate and run effective stakeholder meetings and ensure strong governance routines are in place across the group and its projects</p></li><li><p>You will take the lead on specific key projects, partnering with the team’s leaders and business stakeholders to define project goals and scope, and put a plan in place</p></li><li><p>For key projects, you will drive project tracking and governance routines, including executive updates</p></li><li><p>You champion an agile way of working and practices of continuous improvement throughout the team.</p></li></ul><p><strong>The Team</strong></p><p>Strategic Advisers is a registered investment advisor and wholly owned subsidiary of FMR LLC that provides investment management services to clients through Fidelity’s retail, workplace and institutional distribution channels. For more than 30 years, Strategic Advisers has specialized in the design, construction and management of asset allocation solutions to help investors reach their financial goals. With over $1 trillion in assets under management, the Strategic Advisers team of investment professionals constructs and manages portfolios for over three million customer accounts. In Strategic Advisors Technology, we build and maintain the platforms that drive this growing business.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Director, IT Delivery Program Manager

<h3>Job Description:</h3><p>Fidelity Stock Plan Services (SPS) is Fidelity’s equity compensation administration services business, which is a 650+ person, vertically integrated in the Workplace Investing (WI) division. Fidelity’s Stock Plan Services business manages relationships with 850+ clients and 2.9+M participants in 198 countries, including 150 S&amp;P 500 companies, providing administrative support services for these clients and individual support and guidance to plan participants.</p><p>The Stock Plan Services Product and Platform Domain exists to focus and deliver world class equity plan administration capabilities of behalf of our Stock Plan Clients and digital experiences for their Participants. The domain focuses on four major tenets in operating principles and design decisions:</p><ul><li><p>Delivering Customer Value: Listening and adapting to our customers’ (Sponsors and Participants) needs to deliver the best SPS and NQ experience.</p></li><li><p>Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets</p></li><li><p>Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.</p></li><li><p>Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.</p></li></ul><p><br>As the <strong><em>VP, SPS Modernization Program Lead</em></strong>, you will own the successful delivery of the SPS Modernization portfolio in partnership with the delivery teams and partners. The SPS business has a multi-year journey of transformation ahead of us. In this role you will be responsible for leading a team and a multi-year large scale platform modernization. This will require you as a leader to thrive in an environment of leading large complex change and commitment to iterative in delivering high impact. To succeed, you will blend broad product and delivery expertise with an obsession for delivering business partner and/or customer value.</p><p>You will help set the product vision, strategy and roadmap for the portfolio priorities and drive planning and alignment across the Product Areas and respective partners. You will own oversight of project engagements across the domain and provide strategic inputs into organizational alignment and initiative definition associated with the work to ensure successful delivery. You will ensure continued alignment and prioritization in the work being delivered across Product Areas throughout the quarter and aligned to the 5-year plan.</p><p> As a leader, you will empower these teams, and associates to maximize value delivered through prioritization, creativity, innovation, collaboration, and decision making while also playing a supportive role in identifying structural questions that hinder success. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will focus on looking at “what’s next” and formulating a strategic point of view as we develop our multi-year roadmap, while also assisting with the intake of new initiative requests and driving the most important initiatives with execution discipline.</p><p><br>In an agile structure, you will partner with and enable a group of Product Areas, Chapter Leaders, and COEs around strategic goals, business partner or customer experiences, products or product sets, or platforms.</p><p><strong>The Expertise You Have </strong></p><ul><li><p>Bachelor’s Degree required; MBA preferred</p></li><li><p>15+ years of work experience</p></li><li><p>Agile Leadership Experience</p></li><li><p>Proven track record executing large complex programs across multiple, cross-functional teams across various products, customer segments, and technology platforms</p></li><li><p>Expert at synthesizing program status and ability to tell the story to Executive and senior (C-suite) internal and external customers and partners</p></li><li><p>Fluency partnering with technology on program execution and defining and leading sophisticated products and programs within the domain and across the business</p></li><li><p>Financial services experience, with brokerage experience a plus</p></li></ul><p><strong>The Skills You Bring </strong></p><ul><li><p>Experienced and inspirational people leader, skilled at setting objectives and critical success metrics that align with and enable delivery of strategic priorities and measure performance against agreed upon business, technology, financial, and people results.</p></li><li><p>Evaluate and respond to capacity needs and ensure access to and the best utilization of resources through alignment of ongoing prioritization, structure of forums and planning routines that enable our portfolio discipline.</p></li><li><p>Innovative, forward-thinker who quickly understands the context, comfortable challenging the status quo and making tough decisions.</p></li><li><p>Dynamic and inspiring Agile leader with a proven record of developing a strong culture and focusing on the development of a tenured team of professionals.</p></li><li><p>Proactively collaborating with and influencing the SPSNQ Leadership Team, other Domain, Product Area and Chapter Area leaders, WI Strategy &amp; Planning, COE, and Team leaders to understand and align to the needs of customers and business partners.</p></li><li><p>Contribute strategic updates for high-priority deliverables, such as executive presentations, regulatory updates, and client communications.</p></li><li><p>Executive level experience leading the development of broad, complex, innovative solutions and product offerings aligned with and in support of the strategic direction of the organization</p></li><li><p>Strong communication, interpersonal and relationship building skills with which you influence and engage externally with customers and internally, across Fidelity and at all levels of the firm</p></li><li><p>Passion for developing associates while attracting and retaining hard-working individuals and teams with a proven commitment to diversity and inclusion.</p></li><li><p>Experienced and inspirational people leader, skilled at setting objectives and critical success metrics that align with and enable delivery of strategic priorities and measure performance against agreed upon business, technology, financial, and people results. </p></li><li><p>Ability to create a psychologically safe culture that drives debate and encourages all levels to challenge each other for the betterment of our business and our clients.</p></li></ul><p><strong>The Value You Deliver </strong></p><ul><li><p>Focused on both leading and driving the long-term execution for SPS Modernization.</p></li><li><p>Tenured leader to manage a team responsible for delivering quality solutions throughout the Product Development lifecycle as part of Fidelity’s highest critical initiatives.</p></li><li><p>Advancing and enabling a portfolio oversight and integration organization by having a deep SME of the SPS product and strong execution experience to support teams in oversight of our portfolio against goals.</p></li><li><p>Proactively partnering with the SPS Leadership Team, Product Domain, Chapter Area, COE, and Team leaders to:</p><ul><li><p>Understand the needs of customers and business partners</p></li><li><p>Establish objectives and critical metrics that align with and enable delivery of strategic priorities and measure performance against agreed upon business, technology, financial, and people results</p></li><li><p>Develop technology roadmaps, to drive consistency in use of platforms and APIs to minimize duplication and manage IT costs</p></li><li><p>Evaluate capacity needs and ensure access to and the best utilization of resources through alignment of ongoing prioritization, evolution of the domain mission and customer sentiment and feedback</p></li><li><p>Remove impediments to delivering on strategic priorities and value</p></li><li><p>Responding to the needs of our customers, and the market, industry, and regulatory changes by continuously evolving and aligning strategic priorities</p></li><li><p>Sharing relevant insights, knowledge, and developments across the Domain</p></li></ul></li><li><p>Encouraging continuous learning and development, a growth attitude and increased skill proficiency</p></li></ul><h3>Certifications:</h3><h3>Category:</h3>Program/Project Management<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Vice President, Program Management - Stock Plan Services

The Role<br> Do you like to tackle problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and are encouraged to be constantly innovating? Do you enjoy math and Excel, and do you have the drive to be consistently improving to help participants?<br> Under minimal supervision, the Senior Pension Administrator will be responsible for accurate and timely processing of moderate to high complexity calculations and/or transactions in a multi-client environment. They learn to execute employee information and financial transactions on several Fidelity systems within each client’s respective database. The Senior Pension Administrator interacts with many different groups within Fidelity and is a key contributor to the team environment and overall effective services provided to Fidelity’s client base.<br> This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work.<br> <br> The Team<br> You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients!<br> <br> The Expertise You Have <ul> <li>Bachelor’s Degree (Mathematics, Finance or Business preferred) or equivalent work experience </li><li>Defined Benefit knowledge and experience is a plus, but not required. Associates will be given training on DB and calculations which will be required to be successful in the role. </li></ul> <br> The Skills You Bring <ul> <li>Strong math, analytical and intuitive skills. Ability to build calculation tools </li><li>Motivated and committed to precision; positivity and “can do” work ethic </li><li>You're a great teammate, and meet individual timeliness and accuracy goals </li><li>Ability to adapt to an evolving environment </li><li>Strong organizational skills and attention to detail </li><li>High integrity and discretion to ensure the confidentiality of sensitive client data </li><li>Demonstrate initiative in solving problems and implementing solutions </li><li>Ability to work independently </li><li>Strong PC Software skills (i.e. Excel, Outlook, and Word) </li><li>Strong communications skills </li></ul> <br> The Value You Deliver <ul> <li>Play an integral role servicing existing and new clients in defined benefit retirement plan administration, including a full range of administrative and operational support services to a variety of defined benefit clients and plan participants in a fast paced and time critical environment </li><li>Process various types of calculations and disbursement set ups, meeting timeliness and accuracy standards </li><li>Review and triage all participant requests to determine correct resolution and routing. Manage and monitor workflows </li><li>Interpret plan rules to ensure correct calculations and disbursements. Build calculation tools. </li><li>Analyze and process transactions to ensure proper quality standards for calculations, disbursements and data updates </li><li>Contact participants to explain calculations or resolve participant/client related issues. This could be by phone or letters and forms </li><li>Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert </li><li>Manually calculate and review pension benefits for plan participants </li><li>Support the monthly testing of various systems upgrades and releases </li><li>Participate in special departmental projects </li></ul> <br> How Your Work Impacts the Organization<br> You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients!<br> <br> Company Overview<br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<br> <br> <em>The hourly pay rate range for this position is $30.00 - $35.00 per hour. </em><br> <em>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</em><br>

135 Jobs in Providence, RI, USA