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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.As a Senior Digital Product Manager for the Email and Loyalty Enablement team, you will play a vital role in forging the next generation of the American Express Marketing Technology ecosystem. Tasked with improving speed to market, investment agility and creating best in class experiences, this exciting role requires a motivated individual with vision and passion, coupled with attention to detail, to define and unlock these new capabilities to accelerate marketing enablement.You are passionate about creating exemplary Martech experiences that are configurable, integrated and high-quality by the application of your deep product mastery and experience. You demonstrate:<ul><li>Product Mastery – Visionary, customer and value centric storytelling, in-depth knowledge and robust application of Agile processes and principles to operate in a global LPM structure for annual, PI and sprint planning cycles. You take a leading role in the definition of the product vision, strategy, roadmap, growth opportunities, iteration planning and product release plans, creating clear sprint/increment goals and testing plans. You apply precision to backlog refinement, sprint planning, ceremonies, user story creation through to acceptance, sprint demos, testing, PIV, customer outcome driven prioritization, iterative continuous improvement and collaborative roadmap creation.</li><li>Technical fluency – ability to articulate complex solutions and technical capabilities to communicate to colleagues across disciplines. Direct experience working with B2B &amp; B2C marketing email, Adobe Experience Platform and AJO, and/or other ESPs a plus.</li><li>Customer Experience – UX Design thinking is inherent in your everyday, user sentiment and journey measurement drives your prioritization. You have a keen understanding of the customer experience, researching and analyzing user experience data and analytics to identify and quantify opportunity areas. You power through technical and product issues to find resolution because you are unwilling to make your problems your users’ problems.</li><li>Highly organized - Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/complex initiatives. You are great at research and documenting your learnings, detailing decisions and solutions for alignment and strategic input, you thrive dealing with fast paced and changing needs in a matrixed environment.</li><li>Partnership - Able to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (including Marketing, Technology, Design, Operations, Analytics, 3rd party vendors, Risk, Compliance, Legal, Finance and other partners). You set a high bar and empower yourself and others to achieve great results; constantly pushing toward clarity and delivery while balancing the need for great collaboration and building strong relationships</li><li>Data and Insights – Ability to provide insight and accurate judgment in addressing and resolving complex business issues and making prioritization decisions. You hold personal accountability for ensuring data is accurately stored, high quality, auditable and well governed. You define customer needs, metrics, controls &amp; monitoring, key risk indicators and key performance indicators that are clear and concise to track the success of the features launched, feeding back into the next prioritization cycle.</li><li>Control and Compliance – ability to apply a keen focus on monitoring and observability, prioritizing preventative controls, and meeting control and compliance needs to deliver robust and compliant communication channels. You take ownership of storing high quality, auditable data.</li><li>Growth mindset – you are a problem-solving change agent. You communicate clearly and constructively, make decisions effectively with demonstrable backing and co-create with colleagues a coaching and development culture. You actively participate in team and business unit learning and development activities, communities of practice and company networks.</li><li>Finger on the pulse – Keep up to date with industry advances, competitor solutions, Agile/SAFe methodologies and new trends within Martech to bring fresh ideas and capability updates to your remit.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. Within GCS, the Small Business Product, Loyalty and Experiences team is responsible for our leading Small Business Card products and adjacent features.&nbsp;&nbsp;Within this team, the Small Business Cashback and Proprietary Lending Card team leads the end-to-end product management of our large portfolio of premium cashback and no-fee Cards including The Plum Card, Blue Business Cash and Blue Business Plus. The team is responsible for driving profitable growth of our portfolios by meeting the evolving needs of small business owners and designing best-in-class value propositions and customer experiences. How will you make an impact in this role?As a Senior Analyst on the Small Business Cash Back team, you will play a key role in serving and growing our premium cash back Card Members. You will partner with teams across the enterprise, including Servicing, Sales &amp; Account Development, Marketing, Legal, Compliance, Finance and others to deliver value to customers. We are looking for a curious, customer-focused, analytical thinker with strong project management skills and attention to detail.&nbsp;This is a unique opportunity to join one of GCS's most dynamic Card Product teams and gain exposure to a broad set of enterprise partners.&nbsp;Key Responsibilities:<ul><li>Lead end-to-end customer communications processes, including the development and maintenance of both new and existing assets for any product changes in the portfolio (e.g., claims, disclosures, guidelines, servicing letters, marketing assets, legal documents)&nbsp;</li><li>Support execution of projects and pilots that affect the Cash Back Card portfolio and ensure all elements of customer and product impacts are considered</li><li>Drive frontline servicing, sales and account development strategies, including creation of training materials and collateral for new and existing benefits&nbsp;</li><li>Facilitate strategic discussions with Marketing channel owners to monitor results, gather insights &amp; customer trends, and connect findings to broader product strategy&nbsp;</li><li>Analyze customer feedback (NPS, complaints) and portfolio dynamics to identify opportunities, inform strategic decisions, and help shape the future product roadmap and feature enhancements&nbsp;</li><li>Manage budgets and invoice payments with robust tracking and organization&nbsp;</li><li>Deliver high-impact strategic work in partnership with the team’s two Managers&nbsp;</li></ul>Minimum Qualifications:<ul><li>2+ years of work experience&nbsp;</li><li>Proficiency in MS PowerPoint, Excel and Word&nbsp;&nbsp;</li><li>Customer-first mentality with interest in backing small business owner needs&nbsp;</li><li>Excellent written and oral communication skills&nbsp;</li><li>Experience synthesizing data and insights into actionable recommendations&nbsp;</li><li>Strong organizational skills with ability to manage multiple priorities and execute efficiently&nbsp;</li><li>Creative problem-solver with a growth mindset and a passion for learning&nbsp;</li></ul>Preferred Qualifications:<ul><li>Prior experience in product, marketing, analytics, finance or related fields</li><li>Understanding of the B2B and commercial payments landscape</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Small Business Cashback Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Global Real Estate &amp; Workplace Experience (GREWE):Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise. GREWE’s key priorities include:&nbsp;GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every day.GREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring&nbsp; &nbsp; &nbsp; &nbsp;environments at a competitive cost.Strategic Priorities:<ul><li>Portfolio: Best buildings in the best places at the most competitive costs.</li><li>Environment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brand.</li><li>Hospitality: Frictionless experiences for colleagues across moments that matter.</li><li>Operations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate risk.</li></ul>Reporting to the Director, Northeast Subregion, this role is responsible for managing day-to-day relationships between Real Estate and internal Amex customers, Business Units, and leaders. This person will play a pivotal role in implementing regional strategies for Amex colleagues and will help Business Units optimize their working environments.The Manager, Business Partnership is focused on understanding the unique working styles of different persona groups and delivering tailored office experiences around those needs. To be successful in this role, s/he must lead with a data driven approach and have advanced analytical skills. This person will oversee projects from end-to-end and must be a seasoned Project Manager with advanced Excel, PowerPoint, presentation, and communication skills.&nbsp;The success of this role is measured through employee satisfaction surveys, user feedback, and proactivity in service delivery. This position requires a hospitality mindset and a strong commitment to making Amex the “workplace of choice” around the world. This is a unique opportunity to help build culture, foster community, and enhance the colleague experience.&nbsp;To ensure seamless delivery of the workplace experience s/he will collaborates closely with other regional and global GREWE functions (transaction management, design and construction, facilities management, workplace services, etc.), CEG (medical, benefits, etc.), Global Security Services, Regulatory Agencies, Country Leaders, and Country Executive Teams/Boards and planning.&nbsp;Responsibilities of the role will include, but not be limited to the following:· Cultivate relationships with Business Units (BUs) to understand real estate requirements to support demand forecasting and solutions development.·Spearhead analytics and forecast modeling to drive real estate strategy. Leverage data and analytics (qualitative + quantitative) to make informed decisions.· Work closely with business partners to craft solutions to business problems and implement them. Provide actionable, insightful analytical solutions to help evaluate and drive business results.·Define, plan, implement, measure and improve GREWE offerings while balancing enterprise objectives, GREWE resources and BU requirements.·&nbsp; Partner with Colleague Experience Group, Digital Workplace, Security, Communications and other key functional areas for solution development and seamless delivery of GREWE initiatives.·Bring new ideas and innovation to current processes and solutions.·&nbsp; Deliver an exceptional customer and colleague experience.Minimum Qualifications:· &nbsp;Strong analytical skills: Applying analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions. Drive insights and recommendations on real estate solutions.·Strong Business Partnership and communication skills enabling ability to interact effectively with business leaders and to present structured and compelling messages to various levels within the organization.·Strong working knowledge of Excel, Word and PowerPoint with the ability to break down complex ideas into understandable and actionable messages and executive presentations.·Strong project management skills with proven experience in managing large scale initiatives.·&nbsp; Highly collaborative, balancing multiple internal stakeholders and external parties such as vendors, landlords and other service providers.·Comfortable working in multi-tasking environment with multiple stakeholders, situational ambiguity, project complexity and need for change management.·&nbsp; Organized, detail-oriented self-starter with the ability to learn and adapt.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Manager - Business Partner, Global Real Estate & Workplace Experience

<h2>About the position</h2>The Managing Editor of <a href="https://www.americanbanker.com/" target="_blank">American Banker</a>, the largest of the seven <a href="https://arizent.com/" target="_blank">Arizent</a> publications, leads day-to-day editorial operations for our 185-year-old brand.<h2>Who we’re seeking:&nbsp;</h2>This position is a trusted second-in-command to the Editor-in-Chief. The Managing Editor is both an air traffic controller for daily and longer-term copy and a mentor to reporters and editors on our team, helping them work through reporting issues and craft careful prose. The ideal candidate has meticulous attention to detail, a strong grasp of grammar and style, and both empathy and a sense of humor. We’re looking for someone who can help execute our strategy of focusing reporting on specific roles within banking, starting with payments executives, and can work with reporters to tailor coverage to these roles. This editor will help coordinate across functions with our editorial research, data and events teams to infuse our reporting with all of the insights available across Arizent.<h2>Core responsibilities:&nbsp;</h2><ul><li>Establish and maintain editorial standards of ethics, quality, objectivity, style and independence in our coverage that is distinctive, trustworthy, and actionable;&nbsp;</li><li>Assign story and other format ideas to staff journalists and actively coach them on reporting and writing; ensure their work achieves its stated goals before publication (clear focus, excellent production values, bold headlines, appropriate sourcing, strong supporting assets);</li><li>Identify, assign stories to and manage freelancers, including administrative requirements related to expenses/invoicing;</li><li>Manage and curate American Banker’s daily email newsletters and update the AmericanBanker.com homepage</li><li>Provide editing help for our three reporting teams when needed;</li><li>Run live blogs;&nbsp;</li><li>Oversee copy editing;</li><li>Oversee the editing of BankThink, our op-ed section, and our Think Tank contributor forums;&nbsp;</li><li>From time to time, report and write original stories.</li></ul>In pursuit of the above, the Managing Editor, American Banker is expected to:&nbsp;<ul><li>Ensure that content for each of the brand’s touch-points (website, email newsletters, social media, video, podcasts) is consistently produced on schedule, at a high level of quality, and in alignment with our journalistic standards.</li><li>Manage freelance and T&amp;E expenses according to budget, coordinating with and reporting to the Editor-in-Chief on a regular basis. Plan industry coverage requiring travel and approve plans in accord with budget.</li><li>Establish and maintain a public profile as a leading voice on banking in the press, on social media, and at industry events.</li><li>Actively collaborate with journalists and editors at other Arizent publications.</li></ul> Additional responsibilities:&nbsp;Journalists at Arizent are expected to contribute to and participate in all channels and platforms in which we engage our readers. Those activities include:&nbsp;<ul><li>Create social media posts on a daily basis.</li><li>Participate in digital media, including podcasts, web seminars, and video interviews.</li><li>Participate in live and virtual events hosted by Arizent brands.</li><li>Represent American Banker in other media, industry events, and other public contexts; and&nbsp;</li><li>Offer creative ideas for how American Banker can continue to expand its rapidly growing presence and leadership within the community it serves.&nbsp;</li></ul>Job Requirements Preferred candidates for the Managing Editor role will have:&nbsp;<ul><li>10+ years of experience in journalism.</li><li>Experience in managing teams of reporters and contributors, both internal and external, in person and remote.</li><li>Experience in creating and shaping journalism for multiple channels, including print, digital, video, audio and live events.</li><li>Track record of delivering journalism on time and within budget.</li><li>Detail-oriented approach with excellent organization and prioritization skills.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Excellent oral and written communication skills.</li><li>Ability to work on multiple projects simultaneously.</li><li>Ability and willingness to travel.</li><li>Experience and confidence participating in digital media and other public forums; excellent public speaking and presentation skills.</li><li>B.A./B.S. degree; journalism master's degree is a plus.</li><li>Experience covering banking or finance is a plus.</li></ul><h3></h3><h3>About Us</h3>American Banker is the essential resource for senior executives in banking and financial services. We deliver timely insights on the issues shaping the industry—innovation, transformation, disruption, technology, regulation, and reform. Each day, financial professionals rely on us to stay ahead of the curve, with breaking news, in-depth analysis, and exclusive research and data. American Banker engages the industry’s top decision-makers across digital platforms, print, and live events.Arizent is a business information company that empowers professional communities by providing insights, analysis, and opportunities to connect. With deep industry expertise and a data-driven platform, we deliver subscriptions, marketing services, live events, and access to Leaders, our executive forum. Our brands include trusted financial services publications such as American Banker, The Bond Buyer, Financial Planning, and National Mortgage News, as well as professional services brands like Accounting Today, Employee Benefit News, and Digital Insurance.We are looking for creative thinkers with the skills and drive to help advance our vision. If you are interested in bringing 150 years of experience and reputation together with a start-up mentality, then we invite you to get to know us!&nbsp;To learn more, visit <a href="http://www.arizent.com" target="_blank">www.arizent.com</a>.<h3>Why Join Arizent?</h3>At Arizent, we believe equal opportunity is more than a policy it’s a source of strength and innovation. We are committed to creating an inclusive workplace where every employee feels valued, respected, and empowered to bring their authentic selves to work. Our Employee Resource Groups (ERGs) play a key role in creating a supportive and enriching work environment.&nbsp;We offer competitive compensation and a comprehensive benefits package designed to support your well-being and growth. Benefits include:<ul><li>Medical, dental, and vision coverage</li><li>Disability and life insurance</li><li>Paid vacation, sick, personal, and mental health days</li><li>Parental leave and holiday pay</li><li>401(k) program</li><li>Pretax transportation benefits</li><li>Fitness reimbursement</li></ul>Salary will be based on experience, skills, knowledge, and location. Applicants are encouraged to include salary expectations in their cover letter.As an equal opportunity employer, we provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, height and weight, protected veteran status or any other protected status. &nbsp;This policy of equal employment opportunity applies to all terms and conditions of employment. PI277405186

Managing Editor, American Banker

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRAThe base salary range for this position is $45,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Fidelity Investments

Financial Services Representative - Nanuet, NY

Financial Services Representative - Albany, NY

Title Facilities Custodian&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Facilities Custodian- Outside Hires&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location West Sayville, NY&nbsp; Salary $40,000/yr.&nbsp; Days/Hours Tuesday-Saturday; 8am-4pm&nbsp; Description Concern Housing is seeking a Facilities Custodian to be&nbsp;responsible for the routine, general cleaning of the building and renovation/ repair of the individual apartments in the building. Duties and Responsibilities:<ul><li>Clean offices, hallways, stairs, lobby, lounge area, exercise room, conference room and all other common areas</li><li>Dust all office furniture, windowsills, countertops, etc.</li><li>Empty office, bathroom, lounge, exercise room, conference room and all other common area wastebaskets</li><li>Clean bathroom fixtures, counters, mirrors, and mop floors</li><li>Assure adequate supplies are in bathrooms</li><li>Clean building floors by sweeping, mopping, scrubbing, or vacuuming them</li><li>Maintain adequate stock of all custodial supplies, ordering additional as needed</li><li>Follow procedures for the use of chemical cleaners</li><li>Notify managers concerning the need for major repairs</li><li>Remove snow from sidewalks, driveways, and parking areas, using snowplows, snow blowers, and snow shovels, and spread snow melting chemicals</li><li>Maintaining the cleanliness of the exterior of the building including removing debris from the property, sweeping patios and walkways as needed</li><li>Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facility for events such as banquets and meetings</li><li>Spray insecticides and fumigants to prevent insect and rodent infestation as allowed by law and with proper protection</li><li>Dust, clean and maintain exercise equipment</li><li>Minor maintenance repairs as needed including changing light bulbs, filters etc.</li><li>Wearing proper Personal Protective Equipment at all times</li><li>Cleaning of individual apartments: kitchens, bathrooms, flooring, dusting of blinds, emptying trash baskets&nbsp;</li><li>Remain current with all Agency required compliance documents and trainings.</li></ul> Major periodic cleaning:<ul><li>Wash inside and outside of all windows, as assigned</li><li>Wash off marks on walls and doors</li><li>Dust door ledges and floor boards</li><li>Dust chair/furniture legs</li><li>Scrub bathroom floor, walls, and fixtures</li><li>Clean and/or shampoo carpeting and upholstery</li><li>Coordinate moving or set up of furniture to individual units</li><li>May be required to assist with the clean up of areas damaged by resident</li></ul> Salary: $40,000/yr.&nbsp; Position Requirements High School Diploma (preferred) plus 6 months or more related experience (preferred). Must have a valid drivers license. Good communication and interpersonal skills a must, as well as good client/customer service skills, ability to follow oral and written instructions, prioritize multiple tasks and work effectively with a team. Basic knowledge of cleaning products is required. The work requires routine walking, standing, bending and carrying items weighing less than fifty pounds.&nbsp; Moving items over fifty pounds utilizes a team lift. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! &nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Facilities Custodian

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Here at Jaguar Land Rover White Plains, as a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>The position is commission based. The average compensation for this position is from $5,500-$11,000 per month<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Advisor - Jaguar Land Rover White Plains

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Certified Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Here at Land Rover White Plains, the AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul>The position is commission based. The average compensation for this position is from $5,500-$11,000 per month<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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