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Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.The primary focus of the Senior Specialist - MSAT Cell Therapy Engineering Services, Process Support is to provide product and process support to Cell Therapy Manufacturing Operations at Bristol Myers Squibb’s GMP facility in Bothell, WA. The Senior Specialist - MSAT Cell Therapy Engineering Services, Process Support:<ul><li>Is a process and product expert</li><li>Authors product impact assessments to determine impact to product from deviating events</li><li>Works with applicable SMEs to determine immediate corrections for manufacturing events</li><li>Supports product impacting root cause investigations and identification of corrective actions</li><li>Owns and drives GMP Quality System records to deliver MSAT initiatives</li><li>Leads/supports process improvement and lean initiatives to support productivity gains</li><li>Makes data driven decisions and recommendations</li><li>Leads MSAT driven cross-functional and cross-site projects</li><li>Routinely collaborates with global teams and other CTDO sites </li></ul>Duties/Responsibilities:<ul><li>Functions as a technology, product, and process subject matter expert; may serve as system SME on one or more manufacturing unit operations or families of equipment</li><li>Provides on-the-floor and on-site/remote troubleshooting and technical support (including on-call coverage outside of business hours)</li><li>Facilitates deviation prevention and deviation closure through site quality systems</li><li>Analyzes and summarizes manufacturing data to support impact assessments and investigations</li><li>Supports site risk assessment program and owns MSAT related risk assessment documentation, as applicable</li><li>Analyzes trends of clinical and commercial production data to drive actions for manufacturing process improvement</li><li>Uses continuous improvement/lean tools to identify opportunities for process improvements and operational efficiencies, and drives cross-functional projects to implement</li><li>Represents MSAT when interfacing with other local and global functional teams</li></ul>Qualifications:<ul><li>Specific Knowledge, Skills, Abilities:<ul><li>Demonstrated problem-solving skills, including issue resolution, root cause investigations</li><li>Demonstrated ability to effectively work in and lead cross functional teams, meet deadlines, and prioritize multiple projects</li><li>Able to apply engineering principles and statistical analysis to resolve processing issues and evaluate process improvement opportunities</li><li>Demonstrated scientific and technical acumen including technical writing skills</li></ul></li><li>Education/Experience/ Licenses/Certifications: <ul><li>BS and/or MS degree in Science or Chem/Bio Engineering</li><li>Immunology education preferred</li><li>3+ years relevant experience in biologics or cell therapy manufacturing or development with BS, or 2+ years relevant experience with MS</li><li>Preferred experience: cGMP, Lean/six sigma</li></ul></li><li>Travel:&nbsp;Infrequent visits to other BMS Cell Therapy sites and the Seattle, WA facility may be required.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Bothell - WA - US: $90,120 - $109,201&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1597969 : Senior Specialist - MSAT Cell Therapy Engineering Support, Process Support

Bristol Myers Squibb

Senior Specialist - MSAT Cell Therapy Engineering Support, Process Support

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary:The primary focus of the Associate, QC Support, Cell Therapy role is supporting the general function of the Cell Therapy Quality Control labs through material delivery, gowning restocking, equipment preventative maintenance, alarm response, and continuous improvement efforts. Additionally, this role may assist with investigations, document revision and ownership, and training and review associated with role.Duties/Responsibilities:<ul><li>Collaborate with QC laboratories, Site Engineering, Facility Services, and other departments for executing lab and equipment support activities.</li><li>Perform routine activities such as preventive maintenance for non-complex equipment and instruments. Support vendor activities for equipment PMs.</li><li>Maintain electronic equipment database, equipment records and logs, equipment status metrics, and apply equipment status labels in accordance with GMP requirements and written procedures.</li><li>Perform routine lab housekeeping and lab maintenance activities, such as equipment cleaning, restocking supplies, solution preparation, etc.</li><li>Support document revision, project, CAPA and deviation/ investigation related tasks and/ or continuous improvement efforts.</li><li>May train others on general job duties.</li><li>May schedule, facilitate and participate in performing the validation, calibration, maintenance, repairs of QC laboratory equipment, whether performed internally or by vendors.</li><li>May review basic GMP documentation, including vendor executed validation documents for GDP adherence.</li></ul>Qualifications:Specific Knowledge, Skills, Abilities:<ul><li>Ability to accurately and completely understand, follow, interpret, and apply Global Regulatory and cGMP requirements.</li><li>Ability to communicate effectively with peers, department management and cross-functional peers about task status, roadblocks and needs.</li><li>Attention to detail and demonstrated organizational skills.</li><li>Ability to work in a fast-paced team environment, meet deadlines, and prioritize work.</li></ul>Education/Experience/ Licenses/Certifications:<ul><li>Bachelor’s degree or Associate’s degree and equivalent combination of education and work required, preferably in science.</li><li>0-2+ years of relevant laboratory experience or equivalent combination of education and experience, preferably in a regulated environment.</li><li>Demonstrated experience with basic laboratory techniques and basic laboratory safety practices.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Bothell - WA - US: $35.29 - $42.77per hour&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1597720 : Associate, QC Support, Cell Therapy

Associate, QC Support, Cell Therapy

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position SummaryThe&nbsp;Sr. Director, Analytical Science and Technology (ASAT) Analytical Excellence&nbsp;is responsible for defining and driving strategic Quality Control (QC) Excellence programs across BMS’s global cell therapy network.&nbsp;This role will be responsible for driving alignment and harmonization of analytical method performance, execution, and efficiency improvements, partnering closely with QC, Quality, and Analytical Development stakeholders. The individual will champion initiatives that improve analytical method performance, facilitate best-in-class operational practices, and optimize the use of analytical instruments and software platforms.Duties/Responsibilities <ul><li>Develop, implement, and continuously improve the QC Excellence strategy for global QC sites, focusing on method harmonization, performance optimization, and operational efficacy</li><li>Lead cross-functional teams to establish standardized procedures, tools, and metrics for routine QC testing</li><li>Partner with site QC, Quality (GPQ and QA), and ASAT functions to assess current practices, identify gaps, and drive alignment</li><li>Champion data-driven decision-making and continuous improvement principles for analytical method execution</li><li>Own and evolve business processes for QC-related analytical instruments and software systems, coordinating with IT and site SMEs</li><li>Benchmark industry best practices and implement innovative approaches to process efficiency, regulatory compliance, and quality improvement</li><li>Monitor performance indicators, compliance metrics, and operational dashboards, using findings to inform global improvement initiatives</li><li>Prepare and present strategic plans, performance updates, and improvement proposals to executive leadership</li><li>Mentor and develop team members, fostering a high-performance and collaborative culture</li><li>Ensure robust change management and stakeholder engagement throughout all initiatives</li><li>Foster a culture of excellence and accountability for cell therapy across all partners and stakeholder.</li></ul>Reporting RelationshipReports to the Executive Director, Analytical Science and Technology&nbsp;Specific Knowledge, Skills, Abilities:<ul><li>Extensive experience in analytical science, QC operations, or method lifecycle management within the pharmaceutical/biologics industry; leadership at a multi-site/global level preferred</li><li>Demonstrated expertise in analytical method development, validation, transfer, troubleshooting, and routine QC operations</li><li>Proven track record of leading complex, cross-functional global initiatives, preferably in operational excellence or continuous improvement roles</li><li>Deep understanding of analytical instrument platforms and enterprise software systems used in QC testing</li><li>Strong project management and organizational skills, able to coordinate multiple initiatives across diverse stakeholders</li><li>Exceptional communication, influencing, and stakeholder engagement abilities</li><li>Data analytics competence, with ability to analyze complex data sets and drive improvement actions</li><li>Sound knowledge of current GMP, regulatory expectations, and quality management systems</li><li>Change management expertise, with experience implementing harmonization or transformation programs at scale</li><li>Collaborative leadership style; ability to inspire and drive teams towards a common vision</li><li>Strategic thinker with a results-driven, proactive approach</li><li>Demonstrated decision making and problem-solving capabilities relative to Quality, compliance, technical considerations, and regulatory requirements are required.</li><li>Ability to build strong, trusting relationships, lead large/complex teams, and work across divisions, diverse business backgrounds and cultures.</li><li>Excellent communication and interpersonal skills, with the ability to interface with a broad range of internal and external stakeholders at all levels of the organization.</li><li>Demonstrates a consistent ability to achieve objectives and maintains a proactive approach to tasks.</li></ul>Education/Experience/ Licenses/Certifications: <ul><li>MSc or BSc in Cell Biology, Molecular Biology, Bioengineering or equivalent with 15+ years of relevant experience in QC operations or commercial manufacturing or PH.D in Cell Biology, Molecular Biology, Bioengineering with minimal of 10 years of experience</li><li>Preference will be given to candidates with Cell Therapy experience</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Devens - MA - US: $230,950 - $279,861&amp;#xa;Seattle - WA: $237,430 - $287,710&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1598030 : Senior Director, Analytical Excellence

Senior Director, Analytical Excellence

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:The MSAT (Manufacturing Sciences and Technology) team is responsible for overseeing and supporting the management of deviation records through the electronic quality record management system at BMS Bothell, WA.&nbsp; The Deviation Investigator on the MSAT team is an individual contributor role responsible for investigating No Impact, Minor, Major, and Critical deviations to determine root cause, corrective actions, ensuring the written report contains the technical merit and completeness according to regulatory expectations.&nbsp;This position will be responsible for operating cross-functionally, collecting necessary data and information associated with the environmental monitoring (EM) and personnel monitoring (PM) related investigations and determine the associated corrective action to prevent the deviation from reoccurringThis person will be a key player in the Bothell MSAT team and a champion for quality priority principles and compliance within the BMS organization.Key Responsibilities<ul><li>Actively manages deviations to achieve RFT (right first time) and on-time phase completion, including deviation closure by the original due date</li><li>Immediately upon assignment of an investigation, partners with their investigation team (QA Reviewer/ Approver, SMEs [subject matter experts], and necessary stakeholders) on definition and alignment of the investigation plan, required data, and timing for completion.&nbsp; Continues to partner with investigation team throughout the investigation process to ensure agreement / alignment on root cause and CAPA</li><li>When CAPA are needed, facilitates the investigation / CAPA team to define objectives, deliverables, ownership, due dates, and effectiveness requirements</li><li>Ensures smooth transition of the defined CAPA to the owning department SME and ensures the CAPA progresses to implementation timely to ensure on-time deviation closure</li><li>Owns and investigates EM/PM trend deviations.&nbsp; Leads investigation team to perform deep-dive analysis of EM/PM trends, including to:<ul><li>Assess trend details to ensure accuracy and alignment across the team</li><li>Facilitate in-depth root cause analysis to determine additional process and system failure modes</li><li>Evaluate previous root causes and CAPA (in-progress or implemented) identified to lessen the trend</li><li>Determine if previous identified CAPA are sufficient to reduce the trend by defined targets</li></ul></li><li>Leads GEMBAs and interviews the people closest to the work to identify failure modes and seek further understanding of the deviations</li><li>Applies HOP (Human and Organizational Performance) principles to investigations</li><li>Uses both soft-skills and technical skills to drive the deviation and CAPA processes:<ul><li>Demonstrates good teamwork, collaboration, and communication skills with all internal and external customers</li><li>Seeks to understand, demonstrates humility, and shows curiosity for learning</li><li>Completes deviations that are thorough, accurate, and complete</li><li>Understands the overall deviation and CAPA processes including all phases of the records and proper content for each phase</li><li>Understands appropriate assignment of classifications and requirements for each</li><li>Understands the importance and impact of lot association within deviations and the relation to product disposition</li><li>Captures the necessary data to support containment activities and impact assessment</li><li>Attaches all necessary supporting evidence to the electronic deviation and ensures all attachments have been referenced in the record</li><li>Performs investigations and root cause analyses that are commensurate to the event being investigated</li><li>Understands multiple RCA tools and when, where, and how to apply them</li><li>Utilizes good technical writing skills</li><li>Contacts vendor as needed to complete investigations in a timely manner</li><li>May participate on deviation governance teams, projects, and other initiatives</li></ul></li></ul>Education:<ul><li>Minimum of Bachelor’s degree in relevant Science or Engineering discipline and/or equivalent combination of work experience is required.</li></ul>Experience: <ul><li>5+ years of relevant cGMP experience.&nbsp; Experience in FDA/EMA regulation in the biotechnology and/or cellular therapy field is preferred.</li><li>2 years working within quality systems managing deviation and CAPA records preferred.</li><li>Preferred Experience with microbiological techniques and/or environmental monitoring</li><li>Experience authoring deviation and CAPA records.</li><li>Proven ability to demonstrate attention to detail, personal and team accountability where it is critical to success.</li></ul>Knowledge, Skills, and Abilities<ul><li>Expertise in GMP compliance and FDA/EMA regulations.</li><li>Demonstrate excellence in written and verbal communication.</li><li>Demonstrated ability to work cross-functionally and to develop and maintain strong business partner relationships.</li><li>Innovative, proactive, and resourceful; committed to quality and continuous improvement.</li><li>Ability to anticipate and mitigate challenges.</li></ul>BMSCARTIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Bothell - WA - US: $90,660 - $109,860&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1598074 : Senior Specialist, MSAT

Senior Specialist, MSAT

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position SummaryCell Therapy is one of the most exciting and groundbreaking new forms of cancer treatments being studied today. The potential of this science combined with continued investment by Bristol Myers Squibb creates the need for ongoing growth of infrastructure and capabilities. The Project Management Organization (PMO) team at the Bothell CAR-T cell therapy manufacturing facility employs best practices in project management to implement critical strategic and operationalchanges at the site. Execution of these projects expands and improves manufacturing operations in support of our patients.This positionis responsible formanaging the planning and execution of cross-functional projects and project workstreams for the manufacturing site.Typical projects supported by this project manager role include manufacturing site readiness for new product trials or launches, implementation ofnew technologiesand materials, information system updates and migrations, changes to the physical plant layout, and technical and business process changes. This position collaborates on these efforts with site and global stakeholders across manufacturing, quality, supply chain, information technology, facilities, manufacturing science &amp; technology, and other functional areas.  The role contributes to the success of the site by applying an organized approach to project initiation, planning and execution, managingthe delivery of complex changes.Given the dynamic nature of cell therapy, these projects require an individual who can provide structure while quickly adapting to change and moving project teams forward.  This positionreports inthrough the site’s PMO team and is actively involved in the maturation of site project management processes, tools, and methodologies.  Key Responsibilities <ul><li>Lead project planning activities including development of a project schedule. </li></ul><ul><li>Identifystakeholders and drive conversations toalign onclear project requirements, scope, and deliverables.   </li></ul><ul><li>Leveragesiteand global resources toidentifythe activities needed to produce the deliverables. </li></ul><ul><li>Plan and secure resources needed to execute the work.  Support the capital asset request and budget management process where applicable. </li></ul><ul><li>Develop and manage detailed project schedules.  Coordinate and track execution of project plan activities and action items to ensure that deliverables are completed on time and in alignment with Quality standards. </li></ul><ul><li>Plan and manage project team workshops and meetings.  Communicate outcomes via meeting notes, risk and issue logs, and action items logs in alignment with site practices. </li></ul><ul><li>Identify, document, and manage project risks and issues.  Lead mitigation planning or escalation as needed.  </li></ul><ul><li>Control changes to scope and timeline in conjunction with project sponsors and governing bodies. </li></ul><ul><li>Prepare and deliver presentations and project status updates to project team members, leaders, and other stakeholders to ensure ongoing visibility to project plans, status, decisions, risks, and issues. </li></ul><ul><li>Capture and share project information electronically using online knowledge management tools. </li></ul><ul><li>Lead planning and management of communications for cutovers to ensure regulatory and cGMP compliance. </li></ul><ul><li>Manage operational handoff and project closure activities. </li></ul><ul><li>Promote excellence in project management capabilities throughuseof PMO best practices, knowledge sharing, innovation, and process improvements. </li></ul> Qualifications &amp; Experience <ul><li>Bachelor’s degree in engineering, science, information technology, business, or related field </li></ul><ul><li>5 years of relevant business experience including 3 years ofdemonstratedproject experience, preferably in life sciences. </li></ul><ul><li>Basic knowledge of financial, operational, and business management principles. </li></ul><ul><li>Experience working in biopharma, cell therapy, Good Manufacturing Practices, FDA regulated, or other regulated environments is a plus. </li></ul><ul><li>Proficient in Microsoft Outlook, Teams, Project, Excel, SharePoint, and PowerPoint. Smartsheet is beneficial. </li></ul><ul><li>Experience applying predictive/waterfall project management processes and methodologies. </li></ul><ul><li>Self-starter who can drive small to mid-sized projects forward with minimal direction and meetobjectiveswitha high levelof accountability. </li></ul><ul><li>Exceptional organizational and time management skills. Canefficiently manage a high volume of information. </li></ul><ul><li>Effective verbal,writtenand presentation skills.  Able to navigate across a global matrix organization to achieve results.  </li></ul><ul><li>Analytical problem solving and critical thinking skills.  Understands detailed relationships and can assess the impact ofnew information. </li></ul><ul><li>Comfortable working in a rapidly changing environment.  Able to prioritize across competing demands. </li></ul><ul><li>A passion for learning andimprovementincluding a desire to advance project managementproficiency. </li></ul><ul><li>A team player who builds positive relationships and contributes to a collaborative project team and PMO work environment. </li></ul><ul><li>PMP or CAPM certificationa plus. </li></ul><ul><li>Travel Requirements: N/A </li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Bothell - WA - US: $99,110 - $120,098&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1598042 : Manager, Project Management, Cell Therapy Manufacturing PMO

Manager, Project Management, Cell Therapy Manufacturing PMO

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>Commission based role estimated between $3k - $12k a month<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Associate - BMW of Bellevue

The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide “world class” customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available. &nbsp; The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.<h2>What are the day-to-day responsibilities?</h2><ul><li>Welcoming customers and listening to their needs</li><li>Using a consultative selling process to match the best vehicle to the Customer needs</li><li>Creating a great vehicle delivery experience for the Customer</li><li>Following up with Customers to ensure satisfaction</li><li>Prospecting through referrals and other creative approaches</li><li>Setting and achieving targeted sales goals</li><li>Gaining superior product knowledge to effectively help Customers</li><li>Transition Customers to the Service Department to support their ownership experience</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful? The performance of a Product Specialist is measured by achieving:</h2><ul><li>Targeted unit sales and gross profit</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Associates have many choices for career growth and development after success in a Product Specialist role.&nbsp; Opportunities may include:<ul><li>Sales Manager</li><li>Financial Services Manager</li><li>Service Advisor</li></ul>$21 hr<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Product Specialist - BMW of Bellevue

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Seattle Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge, and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.<ul><li>It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:</li><li>Welcoming and providing access to our Card Members upon arrival at reception</li><li>Being accountable and taking ownership of the customer’s experience from beginning to end</li><li>Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer</li><li>Employing the Customer First philosophy in meeting customers’ needs and expectations</li><li>Providing concierge and lifestyle recommendation</li><li>Providing travel consultation and minimal reservation assistance</li><li>Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners</li><li>Lounge Hours of operation are from 05:00am - 10:00pm 7 days a week Hours are subject to change due to business need</li></ul>Minimum Qualifications:<ul><li>A successful candidate will possess the following qualifications:</li><li>Minimum of 1-year recent experience servicing premium customers</li><li>Airline, lounge, or travel industry experience is preferred (Travel reservation experience a plus)</li><li>Passion for servicing customers with proactive solutions</li><li>Exceptional communication skills, delighting the customer with every single interaction</li><li>The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received</li><li>Must exhibit the utmost professionalism and maintain a positive attitude in all interactions</li><li>The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do</li><li>Must be resourceful and capable of using the Internet effectively while aiding in a face to face customer environment</li><li>Ability to utilize and switch from multiple technology platforms with ease</li><li>Adapt to an ever-changing environment and being resilient</li><li>Ability to work flexible shifts including nights, weekends, and holidays is essential</li><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $26.75 to $28.00 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Customer Experience Concierge, Centurion Lounge - Seattle

As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Estimator

As a Paint Technician Trainee, you’ll assist the Paint Team Lead with painting various vehicle body parts in accordance with quality standards. Your patience and high-quality craftsmanship make you a valuable asset to the team as you ensure work surfaces are properly prepared, and your keen eye for detail helps you deliver top-notch work to delight our customers.<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the daily job responsibilities?</h1><ul><li>Preparing vehicles and parts for painting, with direction from Paint Team Lead.</li><li>Masking parts that are not to be painted or coated.</li><li>Sanding and priming vehicles and parts as appropriate.</li><li>Removing rust and grease from work surfaces.</li><li>Mixing all paint and chemicals according to manufacturer directions/specifications.</li><li>Review all work with painter.</li><li>Understanding and following federal, state, and local regulations that affect Collision Center operations, such as hazardous waste disposal, OSHA guidelines, etc.</li><li>Gaining superior product knowledge to provide high quality repairs.</li><li>What are the requirements for the Paint Technician Trainee?</li><li>ICAR certification (preferred) or interest to become certified.</li><li>OEM certification (preferred) or interest to become certified.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li><li>Ability to operate an automobile.</li></ul><h1>What are the opportunities for career growth?</h1><ul><li>Our Associates have many choices for career growth and development after success in a Paint Technician Trainee role. Future opportunities may include:</li><li>Paint Team Lead</li><li>Paint Technician</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

201 Jobs in Redmond, WA, USA