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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Automation Engineer in Smithfield, RI! The Expertise We’re Looking For <ul> <li>8+ years’ experience in software quality engineering </li><li>Experience creating test automation solutions in tools and frameworks such as Cucumber, Selenium, TestNG, </li><li>Maven, Gradle, Karate, Wiremock </li><li>Hands-on experience with Github </li><li>Experience with continuous integration practices and automated deployment tools </li><li>Proficient in Java or equivalent software languages </li><li>Familiar with some of the following: Spring/Spring Boot, RESTful services </li><li>Familiar with Azure or equivalent cloud-based services </li><li>Experience with Agile methodologies and ceremonies </li></ul> The hourly pay rate range for this position is $59.00 - 89.29 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Senior Automation Engineer (Karate, Selenium)

<h3>Job Description:</h3>Fidelity Global Security Operations Center (GSOC) – Lead GSOC Specialist The Lead GSOC Specialist is responsible for supporting Fidelity’s business operations in Security/Fire/Life Safety Alarm Monitoring; Global Threat Management, Video Monitoring, Incident Management, and dispatching of security and public safety personnel to corporate locations. Responsibilities: <ul><li>As a senior member of the operations center team, the Lead Specialist will be responsible for assisting management in coordinating Fidelity’s security response to incidents that occur on company premises or at corporate events using appropriate communication methods. Responses may be to medical emergencies, burglar, fire, duress alarms, or business impacting events. Lead Specialists will be required to liaison with law enforcement, fire, or other public safety organizations related to emergencies on or near company property. </li></ul><ul><li>Review, analyze and disseminate open-source and subscription-based intelligence to help mitigate and report global threats to company property, employees, and partners. </li></ul><ul><li>Document, assess, and report on instances of possible threats in the workplace. </li></ul><ul><li>Support the travel security program through monitoring of associate travel and be prepared to account for them during events of concern or elevated risk. </li></ul><ul><li>Reporting out of the ordinary or abnormal conditions to the company’s security personnel, management, employees, suppliers, and facilities organization. </li></ul><ul><li>Receiving, evaluating, and disseminating incoming information and reports from company security personnel, contract security officers in the field, and Fidelity associates, suppliers, and local agencies. </li></ul><ul><li>Develop concise, fact-based incident reports for distribution to various Fidelity partners. </li></ul><ul><li>Coordinating service requests for afterhours site access and requests for additional security coverage at retail locations. </li></ul><ul><li>Play an integral role in helping to develop new security, incident management, and intelligence gathering processes. </li></ul><ul><li>Refine existing GSOC response and escalation procedures. </li></ul><ul><li>Responsible to lead the on-duty shift when delegated to by management. </li></ul><ul><li>Support and mentor junior personnel to enhance proficiency with GSOC technology resources, processes, and procedures. </li></ul>Requirements: <ul><li>4+ years of full-time experience in a security function, preferably in an operations or control center setting. </li></ul><ul><li>Bachelor’s Degree preferred. </li></ul><ul><li>Computer proficiency with Microsoft Office suite of products. </li></ul><ul><li>Demonstrated experience in the use of Alarm Monitoring, Access Control, Video Management, and Crisis Communication technology. </li></ul><ul><li>Ability to work in a flexible scheduling environment (rotating shifts, nights, weekends, and holidays). </li></ul><ul><li>Experience collecting, analyzing, and disseminating open source or subscription-based intelligence. </li></ul><ul><li>Providing excellent customer service in a high call volume environment </li></ul><ul><li>Ability to work in a fast-paced organization; coordinate and manage multiple tasks with limited supervision </li></ul><ul><li>Must be able to communicate effectively with all levels of the organization. </li></ul><h3>Certifications:</h3><h3>Category:</h3>SecurityFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Lead GSOC Specialist

<h3>Job Description:</h3>The RoleThe Financial Analyst is part of a team responsible for the delivery of accurate, high quality financial information for Fidelity’s Fund boards. The Board Finance team works with and supports a variety of customers including Fidelity-wide business unit leaders, and independent trustees. A successful candidate will develop and use their knowledge of the Fidelity businesses and investment products to support the renewal of mutual fund fee contracts. The Expertise and Skills You Bring<ul><li>Bachelor’s degree in finance, accounting, economics, or related field</li><li>At least 2-3 years of professional experience in finance, preferably in the financial services industry</li><li>A self-motivated teammate who brings energy, enthusiasm, and intellectual curiosity</li><li>Works effectively as part of a team, and successfully collaborates with business partners</li><li>Solid analytical and problem-solving skills, working independently to perform tasks</li><li>Strong written and oral communication skills – can articulate clearly with all levels of employees</li><li>Proficiency in modeling, presentation, and data visualization tools (MS Excel, MS PowerPoint, Oracle BI, Power BI)</li><li>Ability to synthesize large amounts of information into concise, digestible, and actionable stories</li><li>Ability to respond to shifting priorities while maintaining progress of regularly scheduled work</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The TeamThe Board Finance team is responsible for providing the Fidelity Trustees with materials and analysis in support of their consideration of the Funds’ contracts with Fidelity. The team interacts with each business division and is focused primarily on the competitiveness of fund fees and the profitability of the mutual fund business. <h3>Certifications:</h3><h3>Category:</h3>FinanceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Analyst

<h3>Job Description:</h3>The RoleIn this role as Director, Engagement &amp; Change Management Strategy, you will focus on leading and supporting efforts to build and execute superior, cohesive readiness, engagement and experience strategies on a range of topics supported within ET HR – including manager and leader effectiveness, performance and pay cycle, talent practices, rewards and recognition, associate experience, learning, etc.<ul><li>Creating and managing strategic solutions that create awareness, build understanding, drive action, and enhance associate experience; appropriately leveraging communications and learning tactics, opportunities for feedback, and measurement</li><li>Leading and supporting efforts to capture technology associate feedback and sentiment through roundtables, supplementing existing Enterprise feedback channels; providing recommendations for consideration</li><li>Crafting and editing compelling, clear content for key communication, readiness and education tactics, including monthly technology leader education sessions (slides, presenter talking points and panelist questions), monthly e-newsletters, videos, playbooks, leader messaging, etc.; coordinating timing, branding and distribution</li><li>Developing and supporting change management strategies to help drive adoption and behavior changes; helping ensure alignment with other tech talent strategy initiatives</li><li>Partnering with key HR team members including Talent Management, Learning &amp; Development, HR Business Partners and other subject matter experts as a member of cross-functional teams to assess and meet engagement and change management needs</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree; Experience creating communication content for leadership and a large enterprise business setting</li><li>Exceptional writing and editing skills, with the ability to synthesize/enhance content from business partners and turn sophisticated themes into compelling content for a variety of audiences and channels and with strong attention to detail</li><li>Passion for innovative, authentic and effective messaging that help audiences feel informed, connected, inspired and supported</li><li>Strong consulting and customer-focused mindset with a sincere desire to help and solve problems</li><li>Proven experience driving behavior change and leveraging change management principles and tactics (e.g., audience analysis, change agent networks, stakeholder listening)</li><li>Effective storytelling skills and ability to articulate large complex problems and solutions at the right level for senior leader consumption and decision-making</li><li>Confidence and curiosity to ask challenging questions and create value by offering creative solutions and options</li><li>Ability to effectively influence internal and external partners through clear communication; speaking up to offer insight</li><li>Strong project management experience, including management of end-to-end solutions</li><li>Positive teammate who works well independently and with others; ability and desire to develop and grow impactful relationships with the team through collaboration and a mutual commitment to success</li><li>Ability to thrive in a fast-paced and nimble environment; self-starter with strong delivery orientation, obsessed with quality but can balance pace and perfection and manage multiple, competing and oftentimes shifting priorities</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The TeamWorking within the Enterprise Technology HR team, the Engagement &amp; Change Management Strategy team is responsible for informing, educating and inspiring new behaviors and actions in support of Fidelity’s technology talent strategy through a best-in-class engagement experienceThe base salary range for this position is $103,000-$174,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Program/Project Management

Director, Engagement & Change Management Strategy

<h3>Job Description:</h3>The RoleThe FundsNetwork team is looking for a Senior Business Analyst who will work with the FundsNetwork Platform team to deliver added value to FundsNetwork customers. The candidate will work with several products to gain functional expertise and look to improve the customer experience. You will work closely with the Contracts Management team, the Relationship Management team and Investment Managers to solve problems. You will interact with the technology teams to define functionalities and ensure those developments meet customer needs. The FundsNetwork products are deeply embedded across the entire enterprise and you will work with other business units to meet each of their customers unique needs. There are competing priorities and the ability to develop a business case to make data driven decisions is a must. The Expertise and Skills You Bring<ul><li>Bachelor’s degree in Management Information Systems </li><li>4+ years of experience in business analysis in a product development environment</li><li>Experience thinking strategically about business problems and solutions</li><li>Capable of supporting significant system implementations in a highly technical ecosystem with complex customer data flows</li><li>Excellent requirements analysis, story writing, story validation and stakeholder collaboration skills</li><li>Can document testing use cases drawing on deep familiarity with customers, features and platform</li><li>Agile mentality and experience in Agile tools such as Jira, Confluence, Miro or similar Agile backlog management tools preferred</li><li>Ability to assist in the creation and ongoing management of the scrum team’s product backlog</li><li>Proven time management and organizational skills; able to balance multiple priorities</li><li>Engage with LRC (Legal, Risk &amp; Compliance) and other stakeholders to complete pre-release requirements such as eReview</li><li>Collaborate across multiple squads and functions (Analysts, Delivery, UX, etc.) to support product delivery</li><li>Ability to synthesize sophisticated details and requirements into easily consumed concepts</li><li>Experience making formalized recommendations to senior leaders</li><li>Ability to build credibility and trust with diverse partners across all layers of the organization</li><li>Experience working with UX Design and comfortable providing guidance to UXD.</li><li>Strong data analysis experience</li><li>Proven experience in analytics tools such as Adobe Analytics and Tableau preferred</li></ul>Note: Fidelity is not providing immigration sponsorship for this position.The TeamThe FundsNetwork Platform and Delivery team exists to provide applications and access for third party asset manager partners. We manage several platforms including FundsNetwok.com in order to support the growth of their business. In addition, we are responsible for several internal applications that help Fidelity manage the complex distribution environment. Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees’ Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.<a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity’s hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.<h3>Certifications:</h3><h3>Category:</h3>Business AnalysisFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Business Analyst

<h3>Transaction Processor</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor in Westlake, TX and Smithfield, RI! Do you want to work for a fast paced, growing organization where people make the difference? Do you flourish with providing exceptional client service? Join us as a Transaction Processor where you will assist in servicing and processing transactions for our Custody clients. <h3>The expertise we’re looking for</h3> <ul> <li>1 year of financial or customer services experience or equivalent work experience </li><li>Consistent record in high volume, high paced data centric processing environment </li><li>Customer oriented </li><li>High school diploma </li></ul> <h3>The purpose of your role</h3> The Transaction Service Representative (TSR) will work in a centralized Operations team, which consists of Money Movement, TOA, and New Account/Maintenance associates. Associate will work on all operational requests submitted from Fidelity Custody Advisors and Service Teams, ranging from fundamental/simple transactions to specialty/complex transactions. The TSR will be expected to master the fundamental processing queues and will be responsible for the accurate and timely processing of the transaction requests, ultimately providing a positive overall operational experience for those clients. To be successful in this role, one must have or gain a working knowledge of several Fidelity processing and workflow systems. Representatives are expected to be key contributors to a positive workplace environment, process improvement, and demonstrate a strong commitment to partnership and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Representatives are expected to consistently track and maintain performance metrics related to productivity and quality. <h3>The skills you bring</h3> <ul> <li>Your ability to work well on teams and in fast-paced, cross-collaborative environments. </li><li>You think analytically and deliver solutions to complex challenges. </li><li>You take pride in your work and have a detail-oriented mindset. </li><li>Your eagerness to learn is driven by self-motivation, curiosity, and ability to ask questions. </li><li>You have intermediate to advanced knowledge of Microsoft Office applications. </li></ul> <h3>The value you deliver</h3> <ul> <li>Providing exceptional service to all of our clients by processing their requests in an accurate and timely manner. </li><li>Driving high satisfaction, quality and efficiency for both the client and Fidelity. </li><li>Delivering superior results quickly and efficiently, using effective time management skills. </li><li>Driving innovation through curiosity and comprehensive understanding of business processes and challenges. </li><li>Bringing energy and excitement to your role every day. </li></ul> <h3>How your work impacts the organization</h3> The Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing &amp; Custody Solutions ("FCCS"), which includes banks and broker dealers in the clearing space and registered investment advisors ("RIA"), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space. CE provides clients with support of daily activities and overall business strategy in an effort to optimize their experience with Fidelity; in the areas of implementation support, technology services, deployment and client training, analysis and data processing, in addition to client management and service support. Please see pay rate for the work location of Rhode Island only: $22.00. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Transaction Processor

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Squad Lead in Smithfield, RI! The Role We are seeking a Squad Leader in the OSG Client Services space to lead strategic digital initiatives that improve the client experience and accelerate our organization’s digital transformation. As the Squad Leader you are the end-to-end gatekeeper of the squads’ mission and tactical execution associated with delivering on strategic priorities. In an agile structure, you will complete specific product features and ensure respective products or services are available, stable, performant, and supported when required. You will ensure alignment on the 'what', 'why' and 'when' work is to be performed through ongoing planning and prioritization of a product backlog along with other OSG and Technology Leaders. You will enable squad members to work iteratively, innovate through testing and experimentation, and learn from failures while celebrating success. Key Responsibilities You are committed to developing your own expertise and knowledge to ensure you bring the latest thinking to your role. In addition, your responsibilities include: <ul> <li>Defining, refining, and communicating the squads' mission and roadmap to empower and build team and partner support and alignment </li><li>Anticipating, discovering through ongoing interaction with, and prioritizing client / partner needs to serve as their voice and guide execution of the team </li><li>Defining, evaluating, and communicating results against acceptance criteria </li><li>Measuring performance through established critical metrics and deliver agreed upon business, technology, and people results </li><li>Inspecting and evaluating progress, and removing impediments </li><li>Drive enhancement requirements, technical solution review, business acceptance testing, and implementation coordination </li><li>Making informed trade-off decisions to strike the right balance between quality, cost and timelines </li></ul> The Expertise and Skills You Bring <ul> <li>Bachelor’s degree (preferred) and 8+ years of related product management experience, systems development, product development, and/or project/product management </li><li>Demonstrate the ability to comprehend technical requirements and optimally communicate them to both technical and non-technical partners, ensuring clarity and alignment across all teams. </li><li>You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to enhance value delivered </li><li>You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams </li><li>Demonstrate strong cross-functional leadership and collaboration experience by establishing and maintaining unquestioning relationships across Fidelity to deliver business outcomes </li><li>Exhibit strong communication and presentation abilities with business and technology partners and leaders at various levels </li><li>You are intellectually curious and model a culture of learning and coaching </li><li>Agile, Jira and Jira Align experience, and financial services experience, preferred </li></ul> The Team In Operations &amp; Services Group (OSG) Client Services, our vision is to Deliver superior service to our clients through outstanding transaction operations and delivery. As a member of OSG Client Services, you will help bridge the gap between our business and technology. You will partner with both business collaborators and technology leadership aligned to your squad. The hourly pay rate range for this position is $60.00 - $107.14 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Squad Lead

<h3>Job Description:</h3>The Expertise we are Looking For<ul><li>4 year degree in related major</li><li>Experience in brokerage/finance/banking preferred</li><li>Sense of urgency and prioritization of work a must</li><li>Communication and influence skills</li><li>Must have impeccable work ethic and time management skills</li><li>Fast learning and retention skills with the initiative/drive to proactively become a subject matter expert. </li></ul>The Purpose of Your RoleThe Reconciliation Representative II position is focused on banking, finance, and problem resolution as it relates to Fidelity Brokerage activity and related products. The Bank Reconciliation Representative II is responsible for ensuring the reconciliation, balancing, exceptions, and analysis of the general ledger activity/bank activity for the accounts he/she is assigned is completed accurately and completely on a daily basis. A full understanding of all aspects of the activity, money movements, products reconciled, and underlying processing systems related to the general ledgers that he/she is assigned is expected to be learned and mastered over time. The ledger activity that is reconciled ranges from physical check deposits, imaged check deposits, wires, ACH’s, funding/investment instruments, currency trades, SWAP instruments, disbursements, and Fidelity specific products. The representative proactively reviews open item processing that might result in potential exposure/loss and act accordingly with business partners to resolve the outstanding monetary and underlying procedural/processing issues with expedited urgency according to established departmental procedures. It is essential they fully research and communicate items clearly and correctly over the phone/email to internal business partners, banks, correspondent clients, and management. They must respond well to inquiry and be able to fully articulate the issue and resolution steps. When a problem situation occurs, it is essential they work swiftly to resolve them utilizing sound decision making skills based on departmental procedures and training. If the problem is not immediately resolved after all avenues are exhausted, it is mandatory they escalate to ensure all appropriate people are notified so a new course of action can be identified. They should be alert to finding areas for improvement both within the department as well as suggestions for our processing areas/business partners. They are expected to be proactive, independent, and have an impeccable work ethic which is rooted in Fidelity standards.The Skills You Bring<ul><li>You must be a dependable problem solver with excellent organization/time management skills</li><li>You have experience in Microsoft Excel, Word, and PowerPoint</li><li>You must work well independently as well as in a team environment</li><li>You must have effective communication and influence skills, personally and electronically</li><li>You have the initiative and self-confidence to go the extra mile </li></ul>The Value You Deliver<ul><li>The Brokerage Reconciliation Representative plays a supporting role in numerous business units’ ledger and bank reconciliations.</li><li>The Bank Reconciliation group acts in an educating aspect to end users stressing best practices and standard Fidelity policy.</li><li>The representative is engaged in accurately reviewing, resolving, and validating exception items, audit and compliance backup and business unit reporting, </li><li>Through urgency and detail oriented diligence, the Reconciliation Representative is involved in mitigating risk and potential loss on a daily basis.</li><li>The bank reconciliation group is responsible for accurate reporting of open exceptions, risk related items, Regulatory reporting, departmental control metrics, as well as cyclical escheatment of assets to the states. </li><li>All Bank Reconciliation Representatives will be engaged in initiating change within the group and department through enhancement projects, new product rollouts etc. </li></ul>Note: Fidelity will not provide immigration sponsorship for this position.How Your Work Impacts the OrganizationFI Operational Accounting Bank reconciliation group is a back office accounting and finance group which is responsible for supporting various Fidelity company’s internal and external reconciliations processes. The group observes: external audit standards, internal compliance controls, compliance to Federal legislations, SEC regulatory requirements, and strict adherence to the Fidelity code of ethics.<h3>Certifications:</h3><h3>Category:</h3>OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Accounting Operations Representative I

<h3>Job Description:</h3>Job Overview:The Digital Solutions Software Engineering team is looking for a highly motivated software engineer technical lead. This role involves developing high-performance, secure, and scalable applications. The ideal candidate will have a strong understanding of modern software engineering best practices and experience in Agile software delivery.You will be responsible for designing, developing, and maintaining quality software components for core and critical applications used throughout the organization. Additionally, you will help define, implement, and advance development practices, standards, and strategies, contributing to the modern engineering practice across our platforms and teams. Key Responsibilities:<ul><li>Design, develop, and maintain high-quality software components for core OSG applications.</li><li>Ensure the performance, security, and scalability of microservice-based applications.</li><li>Collaborate with cross-functional teams to define, design, and ship new features.</li><li>Participate in code and design reviews to maintain high development standards.</li><li>Contribute to the continuous improvement of development practices, standards, and strategies.</li><li>Implement and maintain CI/CD pipelines to ensure smooth and efficient software delivery.</li><li>Advise and approve unit and integration tests to ensure software quality and reliability.</li><li>Work closely with product owners, chapter leads, and architects to influence technical improvements.</li><li>Investigate and share innovative practices with team members.</li></ul>Required Expertise:<ul><li>Bachelor's degree (or higher) in a quantitative or computational field such as Computer Science, Information Technology. </li></ul><ul><li>8+ years of hands-on experience in building complex software solutions preferably working with investment management professionals. </li></ul><ul><li>Ability to effectively communicate with multiple stakeholders including technology partners and the business.</li></ul><ul><li>Full-stack software development knowledge preferably with Angular, Java, Spring Boot, Batch and Kafka</li></ul><ul><li>Experience with testing software, including writing automated unit, integration, performance, and end-to-end tests. </li></ul><ul><li>Agile development practices that prioritizes the incremental delivery of working software and responds well to change in requirement scope. </li></ul><ul><li>Ability to accept and adapt to scope changes incorporating it seamlessly. </li></ul><ul><li>Experience with AWS cloud environment development and deployment. </li></ul><ul><li>Kubernetes/EKS deployment and operations management exposure is a plus. </li></ul><ul><li>Experience leading development teams through mentorship, technical expertise, and technical excellence </li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal, Full Stack Engineer

Job Description: Director, User Experience Design The Role Fidelity Investments is looking for a hands-on User Experience Director who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. The Expertise and Skills You Bring <ul> <li>10-15+ years of UX or related experience is preferred </li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred </li><li>Provide design and product thought leadership, identifying and developing strategic design opportunities to drive business and product strategy, creating artifacts to align stakeholders and teams to </li><li>Work across and collaborate with product, engineering, UX research, and others to develop and prototype product vision </li><li>Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching </li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li><li>An array of design skills including service design and strategic design methods. Information architecture, prototyping, user research, and visual design will also be critical </li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives </li><li>Experience working on agile teams delivering value in digital products preferred </li><li>Experience running and/or using research to support evidence-focused design decisions preferred </li><li>A digital portfolio we can review online is required </li><li>Ability to design across all channels including web, native, and automated </li><li>A foundation of development knowledge, both web and mobile </li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li><li>Partnering with user research to understand the customer problems to tackle </li><li>An unwavering curiosity to ask why </li><li>Design brings you happiness </li><li>Work across the organization to drive consistent associate-facing experiences </li><li>Contribute to the culture of the UXD group </li><li>Coach and mentor junior designers across the group </li></ul> ?The Team This role will support the business critical work of modernizing one of our Billing systems. You will join multiple squads and UX Designers who are engaged in envisioning and delivering this large-scale body of work. These are fast-paced teams who need a seasoned UX Designer to join their flow. Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. Join Us At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling "Dynamic Working." We invite you to Find Your Fidelity at fidelitycareers.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

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