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Principal Systems Analyst Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Systems Analyst in Smithfield, RI! The FI Data Solutions team within Fidelity Institutional Business Enablement Technology is seeking an experienced, highly motivated and energetic Principal Systems Analyst to fill a position within the Fidelity Institutional Business Enablement Technology data squad located in Smithfield, RI. You will be responsible for providing leadership on a complex Territory Management Conversion &amp; Client Infrastructure initiative that will deliver a strategic client and territory data experience that will support 2027 streamlined sales segmentation coverage models for our FI Sales clients. You will work on a dedicated data squad with CRM Sales to execute on this Phase 2 CRM workstream including end-to-end design and integration of client hierarchies, territory logic, and segmentation rules while collaborating with CRM to provide a flexible and scalable workflow that unlocks long term efficiencies for our Sales partners. We will expect strong leadership and influence in driving timely, data-driven coverage planning while reducing manual intervention and improving alignment across platforms. The data infrastructure is going through significant growth and modernization, and this is an opportunity to take a leading role in shaping FI capability in this area. The work involves solution design, data analysis, innovation and collaboration across multiple groups to ensure a successful delivery to our customers. The candidate will be responsible for providing leadership on complex systems analysis projects as well as providing influence with our business partners to develop recommendations that address business needs and opportunities. Additionally, the candidate will be skilled in negotiating business priorities through partnership with product owners and translating needs back to the team for timely delivery. The ideal candidate will have a passion for data and fall in love with the problem at hand, working through systems analysis and team collaborations to solve it. This position requires an independent thinker and collaborator, who demonstrates analytical thinking, active listening and champions continuous improvement. The Team This position will work on a critical, newly formed data squad converting the existing Territory Management experience and client infrastructure while partnering with our existing Data Swarm (Bsharks &amp; Tech Mavericks) and CRM Salesforce Delivery squads to form the data integration center for customer relationship management (CRM) within FI. We provide our CRM users with essential data for their day-to-day operations and support our clients. In addition, we deliver CRM team data to operational and reporting platforms, while building lasting and insightful relationships with our consumers. The team partners closely with the Fidelity Institutional (FI) Market Readiness Team, is innovative, diverse, passionate, self-driven and customer obsessed. This is a dynamic environment that operates using mature agile practices and principles. We stress customer-obsessed thinking and a creative culture! The Expertise You Have <ul> <li> 10+ years of Systems Analysis experience, with a solid understanding of data intensive applications. </li><li> Bachelor’s degree in Computer Science, Information Systems or related field </li><li> Experience working in a Full Stack environment (UI, Middleware and Database layers). </li><li> Skilled in collaborating with business users, technical teams, and project managers to gather requirements, clarify data rules, and resolve discrepancies. </li></ul> The Skills You Bring <ul> <li> Your strong analytical skills and ability to solve issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment. </li><li> Demonstrated expertise interviewing and extracting high quality business requirements from stakeholders. </li><li> Demonstrated experience with Snowflake and PostgreSQL experience is a nice to have </li><li> Familiarity with Scrum methodology. </li><li> You love working with data and are confident in your SQL skills. </li><li> Your passion for data analysis with the ability to navigate and master complex transactional and warehouse databases. </li><li> Experience with RESTful Web APIs </li><li> Excellent analytical, reporting and problem-solving skills. Including strong judgement, issues management and problem analysis techniques. </li><li> Excellent interpersonal, relationship management and facilitation skills while having attention to details. </li><li> Demonstrated ability to effectively balance multiple tasks and priorities in a fast-paced environment. Must be an organized, self-starter with a collaborative work style and customer service focus. </li></ul> The Value You Deliver <ul> <li> Facilitating requirements elicitation sessions with business partners and be the active driver in the backlog refinement process. </li><li> Executing analysis and evaluate systems on large and complex projects. </li><li> Encouraging the agile and cloud first methodologies. Including active participation in the daily Scrums, Sprint Planning Meetings, sprint reviews and reflections. </li><li> Building a deep understanding of the domain and actively share that understanding through team mentoring. </li><li> Communicating effectively to influence team members and external groups, including navigating the organization to effectively accomplish tasks. </li></ul> The hourly pay rate range for this position is $68.93-$108.93 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Principal Data Modeler/Systems Analyst

Principal Data Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Data Engineer in Smithfield, RI! The FI Data Solutions team is seeking an experienced, highly motivated and skilled Principal Data Engineer to join our Fidelity Institutional Business Enablement Technology data squad in Smithfield, RI. The data infrastructure is going through significant growth and modernization, and this is an opportunity to take a leading role in shaping FI capability in this area. The work involves solution design, data analysis, innovation and collaboration while maintaining the operational and analytical capability in FI’s data platforms while testing, production rollout and quality execution on project activities in data lakes using Snowflake, AWS, and Python. You will be responsible for providing leadership on a complex Territory Management Conversion &amp; Client Infrastructure initiative that will deliver a strategic client and territory data experience that will support 2027 streamlined sales segmentation coverage models for our FI Sales clients. You will be part of a dedicated data squad partnering with CRM Sales to execute on this Phase 2 CRM workstream including end-to-end design and integration of client hierarchies, territory logic, and segmentation rules while collaborating with CRM to provide a flexible and scalable workflow that unlocks long term efficiencies for our Sales partners. We will expect strong leadership and influence in driving timely, data-driven coverage planning while reducing manual intervention and improving alignment across platforms. The ideal candidate will have a passion for data and fall in love with the problem at hand, working through systems analysis and team collaborations to solve it. This position requires an independent thinker and collaborator, who demonstrates analytical thinking, active listening and champions continuous improvement. The Team This position will be part of a critical, newly formed data squad converting the existing Territory Management experience and client infrastructure while working with our existing Data Swarm (Bsharks &amp; Tech Mavericks) and CRM Salesforce Delivery squads to form the data integration center for customer relationship management (CRM) within FI. We provide our CRM users with essential data for their day-to-day operations and support our clients. In addition, we deliver CRM team data to operational and reporting platforms, while building lasting and insightful relationships with our consumers. The team partners closely with the Fidelity Institutional (FI) Market Readiness Team, is innovative, diverse, passionate, self-driven and customer obsessed. This is a dynamic environment that operates using mature agile practices and principles. We stress customer-obsessed thinking and a creative culture! The Expertise and Skills You Bring <ul> <li> Bachelor’s or master’s Degree in a technology related field (e.g. Engineering, Computer Science, etc.) required with 10+ years of experience </li><li> 6+ years of experience in Data Warehousing, Data mart concepts &amp; implementations </li><li> 4+ years of experience developing ELT/ETL pipelines to move data to and from Snowflake data store </li><li> 4+ years of experience using AWS services such as EC2, IAM, S3, EKS, KMS, SMS, CloudWatch, CloudFormation, etc. </li><li> 4+ years of experience in object-oriented programming languages (Strong programming skills required in Python or Java) </li><li> Your passion for Data Analysis with the ability to navigate and master complex transactional and warehouse databases </li><li> Hands-on experience on SQL query optimization and performance tuning is preferred </li><li> Experience in job scheduling tools (Control-M preferred) </li><li> Advanced SQL/Snow SQL knowledge is preferred </li><li> Strong data modeling skills doing either Dimensional or Data Vault models </li><li> Experience in Container technologies like Docker and Kubernetes </li><li> Experience with DevOps, Continuous Integration and Continuous Delivery (Maven, Jenkins, Stash, Ansible, Docker) </li><li> Experience in Agile methodologies (Kanban and SCRUM) is a plus </li><li> Proven track record to handle ambiguity and work in a fast-paced environment </li><li> Good interpersonal skills to work with multiple teams in the organization </li></ul> The Value You Deliver <ul> <li> Passion and intellectually curiosity to learn new technologies and business areas </li><li> Exploring new technology products and using them to help our business needs </li><li> Working on teams to improve efficiency </li><li> Delivering system automation by setting up continuous integration/continuous delivery pipelines </li></ul> The hourly pay rate range for this position is $114.73-$74.73 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Principal Data Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Data Engineer in Smithfield, RI! The FI Data Solutions team is looking for a highly motivated Data Engineer responsible for designing, building, and maintaining the operational and analytical capability in FI’s data platforms. The data infrastructure is going through significant growth, and this is an opportunity to take leading role in shaping FI capability in this area. The work involves solution design, data analysis and production rollout project activities on data lakes using Snowflake, AWS, Python. This role will work with a sophisticated Territory Management Conversion &amp; Client Infrastructure initiative that will deliver a strategic client and territory data experience that will support 2027 streamlined sales segmentation coverage models for our FI Sales clients. You will work on a dedicated data squad partnering with CRM Sales to execute on this Phase 2 CRM workstream including end-to-end design and integration of client hierarchies, territory logic, and segmentation rules while collaborating with CRM to provide a flexible and scalable workflow that unlocks long term efficiencies for our Sales partners. This highly visible workstream will expect strong leadership and influence in driving timely, data-driven coverage planning while reducing manual intervention and improving alignment across platforms. The ideal candidate will have a passion for data and fall in love with the problem at hand, working through systems analysis and team collaborations to solve it <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s or master’s Degree in a technology related field (e.g. Engineering, Computer Science, etc.) required with 10+ years of experience </li><li>Advanced SQL/SnowSQL knowledge and experience working with snowflake database </li><li>Good experience in working with AWS (Batch, S3) </li><li>4+ years of Python development </li><li>Hands-on experience on SQL query optimization and tuning to improve performance is desirable </li><li>Experience in job scheduling tools (Control M preferred) </li><li>Your passion for Data Analysis with the ability to navigate and master complex transactional and warehouse databases </li><li>Strong data modeling skills doing either Dimensional or Data Vault models </li><li>Good to have - Working experience with some or all of the following: AWS, Containerization, associated build and deployment CI/CD pipelines, Lambda development. </li><li>Experience with DevOps, Continuous Integration and Continuous Delivery (Maven, Jenkins, Stash, Ansible, Docker) </li><li>Experience in Agile methodologies (Kanban and SCRUM) is a plus </li><li>Proven track record to handle ambiguity and work in fast paced environment </li><li>Good interpersonal skills to work with multiple teams in the organization </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Passion and intellectually curiosity to learn new technologies and business areas </li><li>Exploring new technology products and using them to help our business needs </li><li>Working on teams to improve efficiency </li><li>Delivering system automation by setting up continuous integration/continuous delivery pipelines </li></ul> The hourly pay rate range for this position is $60.18-$100.18 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Data Engineer

<h3>Job Description:</h3><h3>Principal Data Engineer in Workplace Investing </h3><h3>Role </h3>Fidelity's Workplace Investing Reporting and Analytics chapter is seeking a Principal Data Engineer to play a key role in improving and maintaining the Workplace Investing data warehouse which supports multiple key client applications including Reporting and Analytics.This role is ideal for a developer who not only codes but provides design suggestions and recommendations. Works with technical partners, and assists developers and testers as needed. The role demands significant collaboration with members of various business and technology groups. Our engineering team is innovative, diverse, hardworking, and resolved. We work in a very dynamic agile environment.<h3>Expertise in </h3><ul><li>Bachelor’s Degree or equivalent experience in a technology related field (e.g., Computer Science, Engineering) required.</li><li>7+ years of hands-on experience in Data engineering, data warehousing and analytics technologies</li><li>10+ years of experience with Relational Databases in specific Oracle (Exadata preferred)</li><li>8+ years demonstrated experience with PL/SQL and complex queries</li><li>5+ years on Database Performance tuning and techniques</li><li>5+ years of demonstrated ability with ETL tools like Informatica and data movement design patterns</li><li>5+ years of experience with scheduling tools like Autosys or ControlM</li><li>3 + Experience in Shell scripting (K-Shell, Bash)</li><li>Design and development of data loading pipelines into databases to support reporting platforms.</li><li>Demonstrable understanding of data modeling and data structures</li><li>Experience with DevOps, Continuous Integration and Continuous Delivery</li><li>Your ability to collaborate with other technical and business minds across the firm.</li><li>Understanding of Technology Lifecycle management standard methodologies</li><li>Your experience in delivering projects in an Agile environment (Kanban and Scrum)</li><li>Good understanding of financial services specifically in the plan sponsor &amp; administration / Benefits &amp; record keeping area.</li></ul><h3>The Skills You Bring</h3><ul><li>Good technical design and analysis skill</li><li>Ability to deal with ambiguity and work in fast paced environment.</li><li>Superb interpersonal skills, both through written and verbal channels</li><li>Excellent collaboration skills ability to work with multiple teams in the organization.</li><li>Ability to understand and adapt to changing business priorities and technology advancements.</li><li>Solid understanding and technology trends in implementing business applications.</li><li>Phenomenal teammate and versatile</li></ul><h3>Nice to have</h3><ul><li>Solid understanding of Oracle database architecture and internals.</li><li>Experience with Python or/and Java</li><li>Experience with Power BI</li><li>Knowledge of Snowflake or any other DaaS (Data as a Service)</li><li>Experience with business intelligence and analytics tools such as OBIEE, PowerBI or Tableau</li><li>Experience in AWS, Snowflake, Airflow.</li></ul>Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in crafting and championing a work environment that attracts the best talent and reflects our dedication to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their outstanding perspectives and experiences. For information about working at Fidelity, visit <a href="https://jobs.fidelity.com/?utm_source=fidelitycareers.com&amp;utm_medium=vanity" target="_blank">Fidelitycareers.com</a>Fidelity Investments is an equal opportunity employer.Dynamic Working Associates are expected to be in-person in the office, currently it is one week every other week in a month (bi-weekly) which could potentially change.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

<h3>Job Description:</h3>Please Note: We are unable to provide Visa Sponsorship for this roleThe RoleFidelity Tax-Exempt Market’s (TEM) Product and Strategy Product Area is seeking an ambitious, client-obsessed team member who has a strong history of strategic planning and portfolio management. An associate who enjoys working collaboratively with others across the enterprise and who can inform decision-making and identify opportunities to deliver against key strategic initiatives critical to the long-term success of the TEM organization.The role will require one to:<ul><li>Build effective business cases against lookahead efforts, inclusive of competitive implications, revenue and expense modeling, and/or understanding of key internal business priorities to identify and develop opportunities.</li><li>Develop TEM strategies and communicate them effectively to the teams responsible for developing and executing against them, including TEM Senior Leadership and key business stakeholders.</li><li>Effectively program manage to pull together information across a diverse set of individuals and teams, articulate the full story across multiple streams of work, and influence the prioritization of products/offerings/initiatives to ensure that TEM and its partners are delivering the most impactful work for our business.</li><li>Be curious and have a passion for the TEM business and its participants (mission-driven individuals in the Healthcare, Higher Education, or other skilled professions and non-profits) and the unique business opportunities they present.</li><li>Enjoy leading change and have a record of building strong working relationships with interpersonal skills, empathy, adaptability, and emotional intelligence.</li><li>Be a self-starter who is comfortable operating independently when needed.</li></ul>The Expertise and Skills You Bring <ul><li>Ability to be a strategic thought partner, using data and insights to help develop strategies to support senior leadership and business partner decision making.</li><li>Ability to balance big picture thinking about our market and industry with a get it done, execution-oriented attitude.</li><li>Keep a pulse on the market (e.g., Healthcare and Higher Education) to maintain knowledge of customer expectations, industry dynamics, and competitive trends.</li><li>Synthesize complex data from multiple, disparate sources and present analyses, relevant insights, and themes in a simple/clear way.</li><li>Oversee complex programs by tracking the status, dependencies, priority, and progress of that work, escalating items where necessary to leadership.</li><li>Ability to build credibility and trust with partners and stakeholders across the enterprise and influence without authority.</li><li>Excellent written &amp; oral communication skills and organizational skills</li></ul>Knowledge/Industry Experience<ul><li>Bachelor’s degree or equivalent with 10+ years functional experience, with focus on business strategy and/or program management.</li></ul>The TeamThe TEM Product Area sits within the broader TEM organization and is a collaborative and dedicated team of passionate learners. This diverse group of business strategists, product specialists, and technologists is focused on exploring opportunities for Fidelity’s Tax-Exempt Market with senior-level visibility and support.<ul><li>TEM provides retirement plan services to plan sponsors and their employees at not-for-profit organizations (e.g., healthcare systems, colleges &amp; universities).</li><li>Our dedicated business unit includes client-facing associates (e.g., Relationship Managers, Communications Consultants, Financial Planners), strategy &amp; analytics teams, and product developers.</li><li>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.</li><li>Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manger to understand the potential impact to your registrations before a final hiring decision is made.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Business StrategyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, TEM Product and Strategy

&nbsp;Plan works for girls’ rights. Harmful barriers like child marriage, human trafficking and gender-based violence are preventing girls and young women from achieving their full potential.&nbsp;Plan, along with government and private partners, fights against harmful gender norms and empowers young people to create positive change in their communities. We have worked in communities for more than 80 years and provide locally-driven programming through 240&nbsp;offices around the world.Plan International USA is fully committed to the safeguarding of all children and young people from all forms of violence.This position is responsible for providing all Plan International USA donors and prospective sponsors and donors, with quality customer service, resulting in their satisfaction, retention and full engagement in Plan’s mission and programs. Reporting to the Outbound Donor Engagement Manager, the incumbent will be part of the Outbound team calling Plan’s existing and prospective donor base. &nbsp;(i.e. welcome calls to welcome new sponsors and donors, arrears calls to recover lost revenue, various campaigns etc.) The Outbound Donor Engagement Representative should be knowledgeable, solution oriented and professional.&nbsp;The hours for this role are as follows: (hours are listed in Eastern Standard Time)Monday: 1:30pm - 10:00pmTuesday: 12:30pm - 9:00pmWednesday: 12:30pm - 9:00pmThursday: 12:30pm - 9:00pmFriday: 9:30am - 6:00pmResponsibilities:Manages customers’ accounts (sponsors, contributors, donors):<ul><li>Makes 65 to 80 calls to donors daily</li><li>Builds donor loyalty by providing recommendations and alternatives, up-selling of products and services to improve revenue</li><li>Provides exceptional service in all interactions with our donors through all forms of communication</li><li>Possess superior time management skills to ensure optimum performance, deadlines are met</li><li>Contributes to the success of the outbound campaign through process improvements and donation processing</li><li>Educates donors about donation options, Plan International USA’s initiatives and willingness to be supportive and take part in retention campaigns</li><li>Encourages donors to become sponsors or make a one-time gifts toward various campaigns</li><li>Assesses the prospective clients’ interest and motivation and help them decide the type and level of engagement they can have with Plan</li><li>Enrolls sponsors, contributors, and donors</li><li>Processes, maintains, and updates customers’ accounts</li><li>Ensures positive closure of customers’ experience if they discontinue</li></ul>Builds, manages and retains customer relationships:<ul><li>Contacts donors to welcome them to the program, inform them of changes or to find out issues or concerns they may have that are resulting in arrears or dissatisfaction (i.e. bonding call, arrears call, etc.)</li><li>Provides accurate and adequate information to the customers to help them explore other avenues to help children</li><li>Stewards the customers toward extending their involvement through renewals, multiple sponsorships/gifts, upgrades and/or major gifts</li><li>Strong verbal communication skills and ability to represent the organization</li><li>Ability to employ active listening techniques, to ensure complete understanding</li><li>Demonstrated interest in international development issues and current affairs</li><li>Ability to meet and exceed daily/weekly/monthly sales targets</li><li>Strong negotiation and promotional skills</li><li>Possesses initiative and follow-through</li><li>Dedication and commitment to providing outstanding service</li><li>Flexible and adaptable in handling varying schedules, new situations and change</li><li>Analytical, research and solution driven</li></ul>Education and Experience:<ul><li>High School diploma; Post-secondary education preferred</li><li>Previous call center sales experience is mandatory</li><li>PC skills, with knowledge of Windows; MS-Word, Outlook, Excel and CRM or Similar Customer Service Database</li></ul>Other DutiesThis job description does not contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time.Plan is an equal opportunity employer and follows all laws associated with the EEOC. PI278638285

Donor Engagement Representative

<h3>Job Description:</h3>The RoleWe will welcome you onto an agile track that is at the forefront of engineering in Asset Management Technology, FAMS with a prominent level of focus on ATDD, Continuous Integration/Delivery and engineering excellence. We want to work with an engineer who is versatile, always eager to take on the latest problems and share solutions as we push the technology forward. Working independently as well as collaboratively, it is paramount for this person to have a positive ‘can-do’ approach to teamwork.The Expertise We are Looking For<ul><li>You care deeply about doing excellent work with excellent people.</li><li>You have a BS/MS in computer science, Engineering, Information Technology or equivalent and you want to learn more.</li><li>A minimum of 10 years of design &amp; development experience.</li><li>You have extensive experience in SpringBoot, Java, RESTful services , Kafka, Caching</li><li>Basic working understanding of Angular(RXJS) , JavaScript, TypeScript, HTML, CSS</li><li>Ability to set ambitious standards in applying practices across the squad in areas such as Unit testing, Automation, ATDD, DevOps, CI/CD, design, and code reviews.</li><li>Working experience on ATDD, Karate, Cypress , Storybook or similar frameworks is a plus.</li><li>Exposure to Cloud Technologies such as AWS (Amazon Web Services) and Kubernetes would be an advantage.</li><li>You enjoy working in Agile Teams, focused on delivery incremental business value.</li><li>You are a strong collaborator and build positive strong relationships.</li><li>You enjoy mentoring and helping to develop talent at all levels.</li><li>You have effective communication skills and can convey technical concepts with stakeholders and influence meaningful discussions with partners.</li><li>You have experience in breaking down high-level requirements into solutions.</li><li>You have experience in leading the design of enterprise solutions across the stack.</li><li>Ability to work on complex business and technical domain, Investment Management/ Financial Business Domain would be beneficial, but it is not required.</li></ul>The Value You Deliver<ul><li>Deliver high quality, timely, cost effective and maintainable software solutions in an agile environment to meet functional and non-functional business requirements.</li><li>Actively contribute to evangelize engineering practices such as code and design reviews and the definition of source control strategy, environment strategy, and build and deployment pipeline.</li><li>Work with product owner, technical leads and architect as required to influence technical improvements to the platform.</li><li>Develop a keen understanding of the business domain you are working on and actively participate in technology discussions with business partners and other external parties.</li><li>Investigate creative practices and share them with your team-mates.</li></ul>The Team Fidelity Asset Management Solutions (FAMS) is looking for a Principal Software Engineer to join a full stack dynamic engineering team. You will be a hands-on lead developer contributing to building a suite of Micro-Services and UIs (User Interface), whilst also leading the squad on technical direction, design, and development. This will be done in collaboration with Team Leads, Product Owners, Architects, Business Partners, your Peers, and other Team Members. You will lead a team responsible for developing Asset Allocation products within FAMS. Your role will involve expanding the portfolio of capabilities in Global Asset Allocation and Liability Driven Investment products. Additionally, you'll have the opportunity to engage in the calculation of Multi-Portfolio Risk Analytics, which is a fascinating aspect of the position.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Accounting Associate in Smithfield, RI! **Please note this is a part time (20 hrs/week) role for slated 4-5 months <h3>Please see the below pay rate range for the work location of Rhode Island only: $26.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. The Role</h3> In this position, you will assist FILI’s Accounting Department with meeting its yearend regulatory filings and back office obligations for fiscal year 2025. These are highly visible and critical projects due to licensing and compliance requirements. <h3>The Expertise and Skills You Bring</h3> <ul> <li>High School or equivalent plus current pursuit of a Bachelor’s degree (preferably in Accounting)</li> <li>Familiarity with computer spreadsheets (Excel is recommended)</li> <li>Strong research, communication and organizational skills</li> <li>Proven attention to detail</li> <li>Self-starter with excellent interpersonal as well as verbal and written communication skills</li> <li>Great teammate and individual contributor</li> <li>Strong computer skills (Excel, Word, Internet, etc.)</li> </ul> <h3>Responsibilities of this role include:</h3> <ul> <li>Reviewing and documenting year end filings policies and procedures for all 50 states</li> <li>Assisting in the preparation of state annual filings (including input of financial information into Sovo’s Wings reporting package), respond to inquiries received by various state and regulatory agencies and maintain state correspondence database</li> <li>Preparing state specific forms, preparing and posting journal entries</li> <li>Researching expense account fluctuations in account balances and determine if adjustments are required</li> <li>Assisting in providing schedules and other analysis for external audits</li> <li>Review statement changes made by Shareholder Publishing group to ensure accuracy</li> <li>Confirm prior year data accuracy</li> <li>Use of financial software systems (SmartView/Oracle) to refresh reports and ensure data accuracy</li> <li>Participate in other projects as assigned.</li> </ul> <h3>The Team</h3> One of the many responsibilities of the Accounting Department at Fidelity Investments Life Insurance Company (FILI) is to provide financial results under Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (SAP) guidelines to both internal and external customers. In order to comply with our external customers (i.e. state insurance departments, rating agencies, auditors, etc.) regulatory requirements, Accounting files statutory financial packages annually in all 50 states for licensing and compliance. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers

Accounting Associate

Senior System Analyst The Workplace Investing (WI) Platform technology group within Fidelity Investments is tasked to develop and maintain technology solutions supporting Fidelity's Defined Contribution (DC) business. The platform serves plan sponsors in authoring rules and configuration of their DC plans and operates in a mixed-technology environment (Java, Spring, Angular, Oracle) across multiple tiers (web server, app server, DB). “Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.” Page range: $45 - 70/hr Location: Smithfield, Rhode Island ONLY The Role Seeking an experienced, skilled, and upbeat Senior Systems Analyst to be part of a squad responsible for launching and growing business/technology capabilities focused on helping address the retirement savings coverage gap. You will support one or more multi-functional squads, engaging with all team members to reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. The Expertise and Skills You Bring <ul> <li>6+ years of experience in systems analysis focused on building software solutions for technology initiatives.</li> <li>Deep knowledge of Agile development methodologies and scrum tools – Jira, Jira Align experience desired.</li> <li>Experience in developing and authoring solution requirements and specifications for moderate to complex software systems</li> <li>Experience with Structured Query Language (SQL) and API (Application Programming Interface) consumer tools such as Postman.</li> <li>Bachelor’s degree in computer science or related technology subject area</li> <li>Ability to mentor and coach junior analysts across divergent functions, experiences, and geographies</li> <li>Ability to influence behavior without having organizational hierarchy.</li> <li>Strong analytical, problem-solving skills and adaptive to organizational changes</li> <li>Ability to brainstorm with teams on solutions to address challenges and roadblocks.</li> <li>Effective communication and people-interaction skills</li> <li>Efficiency in written and verbal communications and dedication to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)</li> <li>Ability to rapidly assimilate business processes, goals and objectives and distill them into well-defined User-Stories/requirements.</li> <li>Flexibility to adjust your work schedule to accommodate both U.S. and India-based teams and associates.</li> <li>Knowledge of technical solutions and back-end systems</li> </ul> The Team This team is looking for Sr Systems Analyst at its Smithfield, Rhode Island site to be part of its multidimensional, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s WI plan administration platform. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles. You will partner with other members on the squad to accelerate value delivery, by acting as a change agent, role model, and teacher. You will assist with requirement gathering and story writing and may participate in a wider Scrum of Scrums to help influence standard methodologies at a tribe level.

Systems Analyst

<h3>Job Description:</h3>The RoleWe are looking for a Principal Full Stack Engineer to join us!As a Principal Full Stack Engineer, you will play a key role on Scrum teams and within Digital Platforms Technology. You will be encouraged to gain understanding of all the components of our web applications and will work with the members of the squad to deliver outstanding customer experience solutions. The ideal candidate should show ease at making personal connections and enjoy partnering across a diverse group of roles. You will work closely with the Squad Lead, Scrum Master, Developers, Quality Assurance, and Architects to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. You will also be expected to provide guidance and mentoring to the other Developers.The Expertise and Skills You Bring<ul><li>Full stack software engineering 8+ years of experience; with a focus in financial services applications is a plus</li><li>BS/BA Degree or equivalent experience required</li><li>Demonstrated experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners</li><li>Experience collaborating in a team environment to develop, deploy, and support key applications and features</li><li>A proven understanding of the Agile software development methodology</li><li>Extensive experience decomposing sophisticated business problems into creative, efficient, and scalable solutions</li><li>Relevant knowledge of modern application architecture patterns and emerging technologies</li><li>Detailed experience with modern MV*/SPA JavaScript frameworks (Angular, Vue, React JS), prefer Angular</li><li>Hands-on experience with API Design &amp; Development and Microservices Architecture (Java, REST, GraphQL, NodeJS)</li><li>Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: Java EE, Apache Tomcat, Spring MVC/Spring Boot, Logback, SLF4j, Maven</li><li>Client-side language, library, and framework proficiency: Angular 8+, JavaScript/TypeScript, Node, NPM, HTML/CSS, RxJS, Jasmine/Karma</li><li>Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverage</li></ul>Your experience with the following will be a plus:<ul><li>DevOps concepts governing SCM, continuous integration, monitoring, and deployment processes</li><li>Enterprise application architecture patterns and orchestration frameworks such as Apache Camel</li><li>Client-side unit testing frameworks and test runners like Jasmine and Karma</li><li>Docker containerization and AWS cloud deployment and application management via the AWS console</li><li>AWS certification(s)</li><li>The W3C’s Web Content Accessibility Guidelines and their implementation</li></ul>The TeamFidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which nurtures a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.You will support digital experience scrum teams within Stock Plan Services, an emerging equity compensation services division of Fidelity Investments.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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