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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Data Strategy team, in Credit and Fraud Risk Management (CFR) is responsible for optimizing risk decisions through the lifecycle by identifying, testing and integrating internal data with external data assets. The team also manages data, strategy, and relationships with key third party data providers and contribution policy with external data partners (including credit bureaus) to support risk products in new accounts, customer management, and collection practices. The team also serves as a critical channel for the exploration of new data opportunities for the firm. The Senior Manager/Manager will be part of the Open Finance and Banking Data Strategy team. This team is dedicated to optimizing the value of existing data and to defining the roadmap for new banking and open finance data that will help uplift credit underwriting and line management, fraud and credit bust-out verifications. The Senior Manager/Manager will also play a key role supporting the strategy, impact, and opportunities of the new US 1033 Open Banking regulation to CFR inbound use-cases in collaboration with other enterprise teams. The remit of the role primarily spans across the commercial and consumer landscape in US but can support open finance and banking thought leadership in non-US markets. The candidate will lead collaboration with our strategic partners, help deepen in-house expertise on banking data assets, support new behavioral data product development in partnership with decision science teams, and enhance our data capabilities to accelerate growth and controls.Responsibilities include:<ul><li>Lead and support Open Finance and Banking data strategy across the customer lifecycle through structured and risk-based principles.</li><li>Analyze existing and new banking data sources to uncover opportunities that will optimize our data solutions &amp; purchases and address business needs</li><li>Own third party relationships and manage all aspects of relationship including data quality and relationship monitoring, product performance, data testing/use cases and contract negotiations</li><li>Develop innovative and impactful data driven insights and analytics through our strategic partnerships to drive business growth and credit &amp; fraud risk management excellence</li><li>Develop metrics to deliver strong controls and insights</li><li>Closely partner with colleagues across CFR Data Strategy, Product Owners, Compliance, CFR Fraud, Banking &amp; Payments Strategy and Decisions Science to successfully design, implement, monitor, and govern strategies related to external banking data</li><li>Collaborate with external strategic partners to influence data product development</li><li>Be able to handle urgent escalations and time sensitive risk events.</li><li>Influence, lead and communicate across a broad range of audiences, including internal and external senior leadership</li></ul>Minimum Qualifications:<ul><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>Ability to manage and lead large scale projects with multiple cross functional partners</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Good communication and influencing skills with an ability to translate data and analytics into business insights and recommendations, conceptualize and sell ideas</li><li>Strong technical skills to perform data evaluation, analytics, and matrices tracking/reporting</li><li>Knowledge of Python, SQL, Spark, SAS, and familiar with big data and cloud environments</li><li>At least 5 years of experience in a financial services organization in data or strategy function</li><li>Knowledge of Banking, Open Finance or Credit data ecosystem preferred</li><li>Bachelor or Master's Degree required, concentration in a quantitative field or business management preferred</li><li>Experience in managing people preferred</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager – Open Finance & Banking Data Strategy

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.The Corporate Function Control Management (CFCM) team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); American Express National Bank Headquarters (AENB HQ) and Enterprise Shared Services (ESS)The objective of the Corporate Function Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.The&nbsp;Manager-Risk ID, Assessment &amp; Testing, Corporate Functions Control Management&nbsp;will report to the Director of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.Key responsibilities:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g., Risk Control Self Assessment (RCSA) ;&nbsp;&nbsp;Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support risk management practices within the business</li><li>Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Review risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Management., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Reviewing independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li><li>Experience in financial services industry</li></ul>GuardianSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager-Risk ID, Assessment & Testing, Corporate Functions Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Executive Protection Senior Special Agent (EPSSA) is responsible for providing the physical protection and security of the Company's most senior leaders by monitoring their business agendas, travel itineraries and event attendance. This role demands the highest standards of professionalism, discretion, and security expertise in providing physical protection and logistical support to high-profile business executives, political figures, and other individuals at risk. The EPSSA will be responsible for safeguarding clients’ safety, privacy, and well-being in a variety of dynamic environments while maintaining an unwavering commitment to excellence.Although the EPSSA will perform executive protection duties, there are numerous administrative responsibilities. The EPSSA also manages oversight of corporate events, participate in security staffing of those events, maintaining strong relationships with corporate event staff, liaison and connectivity with all internal Global Security personnel.How will you make an impact in this role?<ul><li>Focus: Ensure the safety, security, and privacy of senior executives by providing tailored protection services that meet individual needs and circumstances.</li><li>Surveillance and Monitoring: Actively monitor people, properties, public events, and travel routes for potential threats, using advanced technology and situational awareness to detect and assess risks.</li><li>Access Control: Implement and enforce strict access control protocols, screening visitors, controlling entry points, and managing security perimeters to prevent unauthorized access.</li><li>Physical Protection: Provide close personal protection during domestic and international travel, public appearances, and private events. Escort senior executives in possible elevated-risk environments, ensuring constant vigilance and readiness to respond to any threats.</li><li>Threat Assessment and Mitigation: Continuously assess risks, identify potential threats, measured responses. Proactively intervene in situations that may pose a security concern.</li><li>Emergency Response: Be prepared to act decisively in emergency situations, responding quickly and effectively to security breaches, medical emergencies, or any event requiring immediate action.</li><li>Discreet Operations: Maintain a low profile and operate with the utmost discretion, ensuring that privacy is respected while providing top-tier protection.</li><li>Logistical Support: Coordinate and manage logistical elements of movement, including travel arrangements, secure transportation, and event security, ensuring all aspects of security are covered.</li></ul>Minimum Qualifications<ul><li>Security Experience: 7+ years of prior experience in law enforcement, military, or executive protection. Experience with high-net-worth individuals or public figures.</li><li>Physical Fitness: Exceptional physical fitness and the ability to pass a rigorous physical standard. The role requires stamina, strength, and the ability to perform under pressure.</li><li>Observation Skills: Acute attention to detail and the ability to identify potential threats, even in crowded or chaotic environments. Must be capable of maintaining situational awareness at all times.</li><li>Communication Skills: Strong verbal and written communication skills to coordinate with team members, law enforcement, and other stakeholders. Ability to articulate security protocols and make critical decisions clearly.</li><li>Decision-Making Ability: Excellent judgment and the ability to make quick, sound decisions under high-pressure situations. Ability to assess risk and take appropriate action in a fast-paced environment.</li><li>Training and Certifications: Advanced training in executive protection (e.g., EP courses, defensive driving, firearms training) from a recognized institution is required. Additional certifications in CPR/first aid, medical response, and crisis management are preferred.</li><li>Background and Integrity: Must successfully pass an extensive background investigation, including unannounced drug screening, periodic criminal history check, and credit report review. A demonstrated history of integrity, discretion, and professionalism is essential.</li><li>Flexibility: Ability to travel frequently, including domestic and international locations, and work flexible hours, including evenings, weekends, and holidays. On-call 24/7/365.</li><li>Professionalism and Discretion: Ability to maintain a high level of confidentiality and discretion, especially in sensitive situations. A strong ethical compass and ability to represent our company in a professional manner at all times.</li><li>Must obtain a New York State armed guard license and a HR218 retired LEO, federal carry pistol permit.</li><li>Must be qualified for a TSA/ASO certification. Corporate support for this certification is available.</li><li>Graduate from an accredited recognized Law Enforcement Academy with extensive experience in executive protection. Example: US Secret Service (USSS); Department of State Security (DSS); FBI; NYPD Intelligence; etc.</li><li>Strong problem-solving skills and the ability to think critically in dynamic, high-risk situations.</li><li>Self-motivated, detail-oriented, and a proactive team player.</li><li>Capacity to stay calm and composed in high-stress or emergency scenarios.</li><li>Ability to build strong, trust-based relationships.</li><li>Possess a US Passport.</li><li>Bachelor’s degree.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Protection Senior Special Agent

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.The Colleague Experience Group (CEG) – our Human Resources function – has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they are ready to take on a new career path, we are right there with them, giving them the guidance and momentum into the best future they envision.We’re looking for a Chief of Staff to join us in supporting the VP, Senior Colleague Strategic Partner (CSP) for Global Servicing (GS) — the heartbeat of Amex customer experience worldwide. GS leads our customer service, travel &amp; lifestyle, credit &amp; collections, and fraud operations, serving millions of customers across the globe with the perfect blend of innovation, human touch and Amex’s 175+ years of legendary service.Why This Role MattersThis isn’t just about managing projects — it’s about enabling a team that empowers thousands of colleagues worldwide to deliver the best customer experience every day.If you’re ready to step into a high-visibility role where strategy meets execution, and where your work directly fuels both colleague success and customer delight — we’d love to meet you.What You’ll DoAs Chief of Staff, you’ll be the strategic right hand to the VP, driving projects and processes that keep our CSP team operating at its best. You’ll:<ul><li>Shape big-picture impact by coordinating initiatives that directly influence how our colleagues and leaders deliver for customers.</li><li>Streamline and optimize key operations, ensuring the team stays focused, aligned, and effective.</li><li>Act as a trusted partner to senior leaders, bringing structure, insights, and momentum to the work that matters most.</li><li>Own execution of high-stakes processes such as performance management, talent reviews, year-end evaluations, and engagement analyses — ensuring flawless delivery and impact.</li><li>Set the rhythm for success by creating timelines, templates, and guidance that empower Chief of Staff peers across the business to seamlessly support their leaders.</li></ul>In this role, you’ll be at the center of high-impact initiatives, ensuring our colleagues and leaders have the support they need to thrive. Specifically, you will:<ul><li>Act as the go-to connector for the CSP team, driving key CEG processes, initiatives, and projects from start to finish.</li><li>Partner with Centers of Excellence (COEs) to deliver end-to-end execution of critical HR programs, including talent assessment, succession planning, performance management, compensation, colleague scorecards, and annual surveys.</li><li>Turn insights into action by analyzing human capital data, identifying trends, and presenting compelling reports to senior leaders including the Senior CSP and Business Unit President.</li><li>Be the bridge between the Business Unit Executive Office and CSP team, ensuring alignment, compliance, and the consistent use of best practices across the enterprise.</li><li>Provide people leadership to a data analyst, empowering them to deliver actionable insights and supporting their professional development.</li></ul>Minimum Qualifications:<ul><li>Proven experience working in a highly matrixed organization</li><li>Strong time management and organizational skills, with the ability to prioritize, multitask, and meet time-sensitive deadlines in a fast-paced environment</li><li>Demonstrated ability to analyze and synthesize data, and present insights in a clear, business-focused format</li><li>Excellent communication and influencing skills, with the ability to establish trust and credibility across peers and senior stakeholders</li><li>Strong relationship-building skills and ability to collaborate to drive business objectives</li><li>Sharp attention to detail and commitment to delivering high-quality work with minimal supervision</li><li>Superior Excel and PowerPoint skills</li><li>Ability to adapt quickly, take initiative, and operate effectively in ambiguous situations</li><li>Confidence and maturity to engage with senior leaders and business stakeholders</li><li>Subject matter knowledge or interest in HR/Colleague Experience Group disciplines</li></ul>Preferred Qualifications:<ul><li>Prior experience as a Chief of Staff</li><li>HR/CEG or management consulting background</li><li>Experience overseeing key HR processes, including performance management, talent assessment, and year-end compensation</li><li>Proven track record of leading or supporting enterprise-wide HR programs such as succession planning, compensation, colleague surveys, and scorecards</li><li>Experience analyzing and presenting human capital data and trends to senior leadership</li><li>Demonstrated ability to provide leadership to direct reports (e.g., data analysts), including development and coaching</li><li>Excitement and curiosity about the Global Servicing business unit</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsUS Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Chief of Staff (Manager Assistant)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.The Senior Manager, Compliance Risk Assessment Program, supports the development, governance, and operationalization of the enterprise Compliance Risk Assessment (CRA) framework. Operating within the 2nd Line of Defense (2LOD), this role is responsible for supporting the programmatic oversight of CRA activities and ensuring 2LOD assessments are performed consistently and in alignment with compliance and enterprise risk assessment standards.This position does not conduct business-level CRA execution but serves as a key liaison between 2LOD Compliance Risk Management and Compliance officers.Key Responsibilities:<ul><li>Provide strategic input into the design and ongoing enhancements of the Compliance Risk Assessment framework.</li><li>Support both the rollout and sustainability of the CRA program at the enterprise level.</li><li>Operating as a trusted advisor by working directly with compliance officers, requiring strong influence and stakeholder management.</li><li>Guide and mentor colleagues, ensuring consistency and quality across the Compliance Risk Assessment.</li><li>Support the implementation and continuous improvement of the Compliance Risk Assessment methodology and supporting procedures.</li><li>Maintain documentation, templates, and job aids used by business compliance teams.</li><li>Facilitate CRA-related communications, including training sessions, guidance documents, and forums.</li><li>Track CRA execution status across 2LOD and escalate delays or inconsistencies.</li><li>Analyze CRA submissions to identify thematic risks, trends, and opportunities for challenge.</li><li>Assist in the preparation of executive reports and risk summaries for governance committees.</li><li>Participate in the evaluation of CRA tooling and system enhancements.</li><li>Support regulatory, audit, and testing reviews related to the CRA process. </li></ul>Minimum Qualifications:<ul><li>Bachelor’s and/or master’s degree in finance, law, business, or a related field.&nbsp;</li><li>5–7 years of experience in Compliance, Risk, Audit, or related field in financial services.</li><li>Foundational understanding of risk assessment principles, regulatory compliance, and internal control frameworks.</li><li>Highly organized with strong attention to detail and problem-solving skills.</li><li>Strong written and verbal communication capabilities.</li><li>Excellent understanding of compliance risk management frameworks and the three lines of defense model.</li><li>Professional experience in handling Risk Assessments and clear understanding of inherent risk, residual risk and control effectiveness principles.</li><li>Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.</li><li>Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.</li><li>Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</li><li>Ability to both work independently and collaboratively with team-members and to navigate a complex organization</li><li>Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.</li><li>Experience in delivering high quality work products, reflecting attention to detail.</li><li>Must be a self-starter flexible, innovative, and adaptive.</li><li>Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.</li></ul>Preferred Qualifications<ul><li>Master’s degree or relevant certifications (e.g., CAMS, CRCM) are a plus.</li><li>Experience supporting enterprise programs or control testing is preferred.</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Compliance Risk Assessment Program

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific Info Ever wondered what it’s like to work on J.D. Power’s #1 ranked Mobile App and Website? Do you know what it takes to set up a near real-time transaction anomaly alerting system? As a Software Engineer, you will work on building global scale software with a host of tools and frameworks! You may work in areas ranging from machine learning, using big data, native mobile applications, backend services, full stack web applications, or UX/UI focused development! You’ll work across our software products, like Spring Cloud and Webflux for reactive Java services, or Node.js driving React web applications and various microservice architectures.How will you make an impact?<ul><li>Identify exciting opportunities for adopting new technologies to solve existing needs and predict future challenges. </li></ul><ul><li>Develop software applications as part of a scrum team. </li><li>Learn technical skills, write code, conduct code reviews and write unit tests.</li><li>Partner with Product Managers, Senior Engineers and Application Architects on your team to conceptualize, build new products and prioritize features. </li><li>Take part in social activities, community service events and projects with other Graduates. </li></ul>Minimum Qualifications<ul><li><ul><li>Masters/MBA degree candidates with an expected graduation date of May/June 2026</li></ul></li><li><ul><li>Masters/MBA&nbsp;degree program in Computer Science, Computer Engineering, or&nbsp;other&nbsp;technical field</li></ul></li></ul><ul><li>Ability to sufficiently complete coding questions  </li></ul>Preferred Qualifications<ul><li>Experience in developing products or projects either in an academic, professional, or personal setting. </li></ul><ul><li>Some entry level software development experience, design, or creative experience. </li></ul><ul><li>Strong understanding of data structures and algorithms.  </li></ul><ul><li>Excellent written and verbal communication skills with the ability to articulate work to team members and partners.  </li></ul><ul><li>Familiarity in any of the following languages or applications, Java, JavaScript, C#, Python, Rust, Go, Kotlin, Node.js.</li></ul> American Express Software Engineers can work in a variety of focus areas. Each may require a certain set of qualifications/skills. Please see the below job areas and skillsets needed.&nbsp;<ul><li>Back End Development<ul><li>Required Qualifications<ul><li>Java</li><li>Python</li></ul></li><li>Preferred Qualifications<ul><li>Golang</li><li>Big Data</li></ul></li><li>Additional Skillsets Preferred<ul><li>Data Engineering</li></ul></li></ul></li></ul><ul><li>Front End Development<ul><li>Required Qualifications<ul><li>Java Script</li><li>React</li></ul></li><li>Preferred Qualifications<ul><li>RESTful APIs</li></ul></li><li>Additional Skillsets Preferred<ul><li><ul><li>Typescript</li></ul></li><li><ul><li>Accessibility</li></ul></li></ul></li></ul></li></ul><ul><li>Cloud Engineering<ul><li>Required Qualifications<ul><li>Java</li></ul></li><li>Preferred Qualifications<ul><li>Python&nbsp;</li></ul></li><li>Additional Skillsets Preferred<ul><li>Microservices</li></ul></li></ul></li></ul><ul><li>AI/Machine Learning<ul><li>Required Qualifications<ul><li><ul><li>Java</li></ul></li><li><ul><li>Python</li></ul></li></ul></li><li>Preferred Qualifications<ul><li>Microservices</li></ul></li><li>Additional Skillsets Preferred<ul><li>Awareness of AI/ML, Data Science</li></ul></li></ul></li></ul><ul><li>Mobile<ul><li>Required Qualifications<ul><li>Swift</li></ul></li><li>Preferred Qualifications<ul><li>Kotlin&nbsp;</li></ul></li><li>Additional Skillsets Preferred<ul><li><ul><li>Mobile testing frameworks</li></ul></li><li><ul><li>UI/UX Knowledge</li></ul></li></ul></li></ul></li></ul><ul><li>Full Stack Development<ul><li>Required Qualifications<ul><li><ul><li>JavaScript</li></ul></li><li><ul><li>HTML</li></ul></li><li><ul><li>CSS</li></ul></li><li><ul><li>Java</li></ul></li></ul></li><li>Preferred Qualifications<ul><li><ul><li>React</li></ul></li><li><ul><li>Angular</li></ul></li></ul></li><li>Additional Skillsets Preferred<ul><li>Database knowledge</li><li>AWS Azure</li><li>GCP</li></ul></li></ul></li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Graduate Full-Time - 2026 Software Engineer II, Technology - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsAs part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.American Express is looking for an ambitious Software Application Developer in the Global Risk &amp; Compliance Technology (GRCT) organization. GRCT provides Technology solutions for the Global Financial Crimes Compliance Business starting from the acquisition of a customer and throughout the life cycle of a customer relationship with Amex. This position will be engaged to work on our Second Line Platform Modernization initiative, delivering software and application capabilities for our business and product partner teams.The Senior Engineer in this role will perform aspects of software development for assigned applications including design, developing prototypes, and coding assignments. Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation). Conducting code reviews and following a test driven design approach to deliver software that is fully tested via automation. Debugging software components and identify code defects for remediation. The Engineer will collaborate closely with product and business partners to understand the approach and craft a system that fuels future growth and expansion through reusability.The ideal candidate will have:<ul><li>BS or MS degree in computer science, computer engineering or demonstrable requisite experience.</li><li>Proven Web development work experience.</li><li>Expertise with React, HTML5, CSS3, TypeScript/JavaScript.</li><li>Expertise with developing REST APIs.</li><li>Detailed understanding of JSON, Web Service technologies, and data structure fundamentals.</li><li>Demonstrated experience in Agile development, application design, software development, and test automation.</li><li>Understanding of test automation frameworks and approaches, performance testing, CICD and DevOps.</li><li>Be self-motivated, able to collaborate and get results. Be curious, and have an ability to experiment with, learn and apply new technologies quickly.</li><li>Excellent written and verbal communication skills.</li><li>A shown ability to solve technology problems and the ability to influence and optimize guidance from key partners.</li><li>A passion for shipping quality software fast and frequently with keen attention to detail.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Software Engineer  - Financial Crimes, GRCT

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Digital Experiences team (EDX) EDX seeks to embed customer centricity in digital experiences by delivering personal, integrated and intuitive products &amp; solutions. The team is responsible for the product management of American Express’ proprietary digital products – Amex Mobile App, Americanexpress.com, Amex Offers, Customer Personalization, Push Notifications and Enterprise Identity.We're looking for an experienced and dynamic digital Product Manager to join the mobile app and web Payments team. The Product Manager will drive global development for digital experiences with millions of daily views- focusing on our core payments functionality and manage banks capabilities. With an outcome-first approach our core goals include driving customer satisfaction, engagement, digital adoption, and revenue contribution. This person will partner closely with a team of product managers, engineers, designers, analytics and effectively engage multiple stakeholders across the organization. Our product managers are often at the center of it all, connecting the dots, driving the core vision and the day-to-day. If that fits your career vision, we'd love to hear from you<ul><li>Define your product vision and your roadmap by working with leadership, key stakeholders, and partners&nbsp;</li><li>Drive global development for experiences with millions of daily views, partnering closely with the Web, Mobile, and Push channel teams</li><li>Work closely with technology teams to develop, test and deliver features and services</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria&nbsp;</li><li>Communicate the vision of personalization, its impact to marketing and other content, and the high-level business needs to leaders across the organization</li></ul><ul><li>Lead prioritization and development efforts with scrum team</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria&nbsp;</li><li>Embody design-thinking in your practice, including empathy and journey mapping, and UX research</li><li>Leverage data and analytics (qualitative + quantitative) to drive informed decisions, experimentation and product strategy.</li><li>Understand and apply new trends and competitive best practices into product roadmap and requirements.</li><li>Support development of appropriate tracking and reporting to determine product performance.</li></ul> Minimum Qualifications<ul><li>Bachelor’s Degree in related field required</li><li>4-7+ years of experience in Product Management/Development</li><li>Proven track record with consumer-facing product(s) and a core product vision</li><li>Experience with rapid and iterative software development methodologies</li><li>A solid understanding of application architecture (e.g. web, native app, PWA, etc)</li><li>Experience working as a technical Product professional, with solid understanding of both front-end and backend.</li><li>Knowledge of reporting/analytical applications, i.e. Adobe</li><li>Experience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.) a plus</li><li>Impeccable communication skills, both on and offline</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. &nbsp; The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.  We are looking for Associate, Program Management to partner closely with eCRMs leadership, product and engineering counterparts, Line of Business stakeholders, technical delivery support, vendor partners, and financial management partners to support the Project Bedrock initiative where we are uplifting the Sales experience. The role will be responsible for assisting with a variety of key functions across the Bedrock project, including contributing to the 2026 roadmap &amp; strategy for the overall program, workstream project plans and tracking, executive communications, vendor management, and financial management. This role will report to the Senior Manager, eCRMs - Program Management. This role will be critical in supporting program management best practices, ensuring efficient utilization of resources, on-time delivery of Project Bedrock, and ongoing buy-in from critical stakeholders. Responsibilities:<ul><li>Collaborate with eCRMs Product team to contribute to the 2026 roadmap, scope, and OKRs for Project Bedrock, and ensure buy-in across eCRMs and Line of Business stakeholders.</li><li>Continue establishing foundational PMO framework for Project Bedrock, including the governance model, workstream project plans, issues escalation management, decision rights, and reporting standards.</li><li>Support the execution of multiple workstreams simultaneously, adjusting scope, timing, and budgets to efficiently utilize resources as necessary.</li><li>Contribute to communications for senior Tech leadership, Line of Business stakeholders, eCRMs leadership and colleagues to provide regular updates as to ongoing activities, schedules, and risks.</li><li>Participate in vendor management, including onboarding and performance management, to ensure alignment with Bedrock objectives.</li><li>Conduct ongoing measurement and dashboard reporting of progress towards OKRs for Project Bedrock.</li><li>Collaborate with Technical Delivery colleagues to ensure all engineering development is on-time and efficient Qualifications:</li><li>Bachelor’s Degree required with degree in Business, Computer Science, Engineering, Analytics, Information Technology preferred.</li><li>Minimum of 3 years professional experience in technology program implementation, product management, or technology strategy.</li><li>Project Management Professional (PMP) or equivalent Project Management certification (e.g., e.g., Certified Project Management Practitioner, International Project Management Association / Prince 2 / CSM - Certified Scrum Master / CSPO - Certified Scrum product owner) preferred.</li><li>Experience with project management and reporting tools (e.g., Jira, Excel, Tableau, MS Project).</li><li>Excellent/sharp/concise/clear verbal and written communication skills, a must. The ability to interact effectively with diverse audience across Business and Technical teams, and more senior audiences are a must.&nbsp;</li><li>Superb presentation building skills with ability to “tell a story”In a clear and concise way to various types of audiences.</li><li>Very strong collaboration skills – ability to build strong partnerships and navigate cross functional teams to deliver on shared objectives.</li><li>History of high performance and adaptability to adjust to shifting priorities and manage through ambiguity.</li><li>Proven ability to support workstreams independently and juggle multiple projects in a rapidly changing environment.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

eCRMs Associate – Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The RRM Analyst will&nbsp;become a Subject Matter Expert on the data generated during regulatory exams and findings to deliver effective reporting to various stakeholder groups.&nbsp;&nbsp;The position will also support the RRM Manager and Director in&nbsp;risk management-related activities and various exam/findings-related deliverables.&nbsp;Key responsibilities will include:<ul><li>Data management, which includes data entry of regulatory information in the system of record.</li><li>Maintaining RELM’s Tableau repository</li><li>Updating and creating Tableau reports to support reporting to various stakeholders</li><li>Assisting in the preparation of Control Rating, Committee, Business Unit, and other reporting</li><li>Analyzing exam data to provide business partners advanced insights and information to drive exam and remediation strategy</li><li>Conducting quality control on key regulatory deliverables, in partnership with US Regulatory Relations</li><li>Supporting other risk management-related efforts and exam/findings-related deliverables</li></ul>Minimum Qualifications<ul><li>Highly collaborative, with ability to build relationships with internal stakeholders</li><li>High attention to detail, sense of follow-through, and accountability</li><li>Strong communication skills both verbal and in writing</li><li>Ability to effectively manage multiple priorities</li><li>Solid analytical skills with the ability to translate data into actionable communications</li><li>Adept with Microsoft Office suite, with a focus on MS PowerPoint and Excel</li><li>Experience with Tableau and other reporting and AI platforms</li><li>Willingness to become a Tableau or similar application developer</li><li>Bachelor’s degree required, advanced degree a plus</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

335 Jobs in Rye, NY, USA