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Aftersales Business Intelligence &amp; Pricing SpecialistCompany Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position supports Aftersales activities across the North America region. The role is responsible for managing the pricing strategy for Aftersales parts and attachments to optimize capture rate (price realization), achieve sales targets, and maintain profitability. Additionally, the role maintains a variety of recurring and ad-hoc KPI reports that provide strategic insights to the Product Support Management team. The position also oversees the development and maintenance of streamlined reporting tools using SharePoint, Power Automate, and SAP Analytics Cloud (SAC).Major Tasks, Responsibilities &amp; Key Accountabilities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pricing<ul><li>Maintain multiple price files to ensure strategic and competitive market pricing.</li><li>Support the global pricing strategy for the North American market.</li><li>Ensure timely pricing of new and required materials for machines.</li><li>Collaborate with product groups on pricing initiatives to support successful campaigns.</li><li>Proactively manage daily operations, including resolving dealer price discrepancies and supporting ship-direct programs.</li><li>Provide urgent pricing assistance to field staff as needed.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Intelligence<ul><li>Deliver performance monitoring and insights through dashboards, scorecards, and ad hoc analyses using SAC, Power Pivot, and Excel.</li><li>Maintain and enhance SharePoint sites for improved data accessibility and collaboration.</li><li>Develop and manage Microsoft Forms for data collection and analysis.</li><li>Ensure efficient operation of workflows within Power Automate.</li><li>Streamline manual reporting processes using Power Query and shared databases to ensure data consistency.</li></ul>Minimum Qualifications<ul><li>Successful completion of drug screening, background checks, and applicable pre-employment tests.</li><li>Minimum of 5 years of experience in an analytical role within an OEM environment.</li><li>Bachelor’s degree in Business, Finance, or a related field.</li><li>2–4 years of experience in quantitative analysis and business reporting, preferably within the construction OEM industry.</li><li>Strong analytical and problem-solving skills.</li><li>Demonstrated financial acumen and understanding of financial statements.</li><li>Advanced proficiency in Excel, including XLOOKUP, Power Query (M code), and Power Pivot.</li><li>At least 2 years of experience with Microsoft 365 tools, including SharePoint, Power Automate, and Forms.</li><li>A strong desire for continuous learning and professional development.</li></ul>Preferred Qualifications<ul><li>Knowledge of construction equipment parts.</li><li>Experience in aftersales parts pricing.</li><li>Familiarity with pricing tools such as Vendavo and Markt Pilot.</li><li>Experience with BI tools such as SAC and TARGIT.</li><li>At least 2 years of experience developing queries using Power Query.</li><li>Strategic thinker with a “big picture” mindset.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and ERP systems (SAP preferred).</li><li>Experience with data warehouse and reporting tools such as SAP Business Warehouse and SAP Analytics Cloud.</li><li>Strong written and verbal communication skills.</li><li>Ability to manage multiple projects and prioritize tasks effectively.</li><li>Ability to interpret engineering drawings.</li><li>In-depth understanding of pricing strategies and sales processes.</li><li>Knowledge of OEM and distributor roles in product sales.</li><li>Self-motivated with the ability to work independently.</li><li>Experience with equipment parts and pricing.</li><li>Ability to research vendors for competitive pricing.</li><li>Market research skills to identify business trends and opportunities.</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyAdministration/SupportPayTypeSalary

Business Intelligence & Pricing Specialist - Aftermarket Sales

Company Summary 80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position SummaryThis position will be the primary point of contact between our company and our Direct Sales customers and field sales staff as potential customers to identify and facilitate sales of JCB products &amp; services. This individual will be able to accept ownership for in bound and out bound communication, effectively manipulate complaints and inquiries keeping customer satisfaction at the core of every decision and behaviour. The candidate will ensure customer inquiries are given personalized attention and are treated as a priority.The ideal candidate will aspire to grow into a Regional/Field-based Sales Manager role.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Handles all customer inquiries and responds within twenty-four hours</li><li>Serves as a primary point of contact for the field sales staff to resolve customer order inquiries</li><li>Supports Direct Sales Account customer “open houses” and events</li><li>Performs projects for the Direct Sales Team as required</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business or a related field</li><li>3+ years of sales or account management experience</li><li>Must pass any drug test, background check and any pre-employment testing as applicable</li></ul>Preferred Qualifications<ul><li>Experience in sales or marketing</li><li>Knowledge of customer support systems/procedures or channels of distribution</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Customer oriented due to considerable amount of customer contact</li><li>Proficiency with Microsoft Word, Excel, Access and PowerPoint</li><li>Ability to perform multiple tasks while maintaining a sense of urgency</li><li>Excellent problem-solving skills – ability to think outside the box</li><li>Strong interpersonal and relationship management skills</li><li>Effective oral and written communication with an emphasis on phone skills</li><li>Flexible and thrive in a fast-paced work environment</li><li>Identify and succinctly report emerging and evolving trends and customer/dealer feedback beyond fixed metrics</li><li>Likes to work hard and has a thirst for knowledge</li><li>Active listener</li></ul>Job Conditions:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.</li><li>The employee is occasionally required to stand and walk.</li><li>The employee must frequently lift and/or move up to 10 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

Account Manager - Direct Sales 

&nbsp; COMPANY NAME: JCB IncPOSITION TITLE: Sales Engineering ManagerPOSITION DUTIES: <ul><li>Directing and managing the activities of a team of Sales Engineers in relation to production, pricing, sales and distribution of JCB’s products;</li><li>Developing and implementing JCB’s business strategy for product sales to the North American agriculture and construction market;</li><li>Leading the development of the JCB North American sales growth in Heavy Line and Municipal products;</li><li>Reviewing operational records and reports to project sales, determine profitability and assist JCB in achieving its goals;</li><li>Setting and achieving quarterly and annual sales targets, and Key Performance Indicators (KPIs);</li><li>Developing and implementing standard operating procedures and policies for Sales Engineers, ensuring consistent and effective support to the dealer network;</li><li>Forecasting, tracking and reporting territory fastrac and large excavator sales activities to the leadership team;</li><li>Identifying business development opportunities and developing strategies to improve revenue and overall profitability;</li><li>Reviewing the Heavy Line target market opportunities and providing feeds into JCB’s dealer pipeline;</li><li>Managing, mentoring, training and developing Sales Engineers on product marketing initiatives and procedures to maximize their sales potential and support their growth;</li><li>Identifying, building and developing strategic and profitable relationships within JCB’s dealer networks;</li></ul><ul><li>Maintaining an up-to-date understanding of JCB agricultural and construction products to facilitate sales efforts with clients and undertaking competitive product evaluations.</li></ul> POSITION REQUIREMENTS: Bachelor’s degree in Agricultural Engineering or a related field plus one year of full-time work experience as an Agricultural Sales Engineer or a related occupation.SPECIAL REQUIREMENTS: Experience to include: 1) Experience working with JCB’s agricultural heavy line product range, including fastrac and wheel loading shovel products; 2) Experience of using agriculture technology software and systems, including JCB Service Master and JCB GPS; 3) Experience with business operations and customer relations software, such as SAP and Lotus Notes; 4) Experience of managing fastrac and large excavator product sales to the international agriculture and construction equipment market; 5) International experience of heavy line product testing, demonstrations and installations; 6) Experience of new business development and maintaining relationships with key clients within the international agricultural and construction industry.LOCATION OF POSITION: JCB Inc2000 Bamford BlvdPooler, GA 31322APPLICATION INSTRUCTIONS: Please submit your resume to <a href="mailto:jcbnaresumes@jcb.com" target="_blank">jcbnaresumes@jcb.com</a> or apply below.&nbsp;&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

Sales Engineering Manager

<h4>Company Profile</h4>80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.&nbsp; At JCB, we stand behind our products – and our name.&nbsp;Position SummaryThis role is an opportunity to lead the aftermarket sales team and is responsible for creating, analyzing, and tracking the North American market demand to understand customer product requirements then developing the current range of products accordingly, as well as adding new products, to meet market demand.Reports to the Vice President of Product Support, based in Savannah, GA.What you will be able to do<ul><li>Gather and review data from all pertinent internal and external sources to create an accurate baseline of parts &amp; attachments volume for all JCB sales channels in the United States, Canada &amp; Mexico</li><li>Analyze current point of sale trends, shipments and inventory levels across the JCB Dealer network to create and modify forecasts as needed</li><li>Analysis of North American market to understand the customer requirements in order to develop North American aftermarket product offering</li><li>Liaise with UK based product specialists to develop product ranges according to market demand</li><li>Focus on JCB Service Core-12 competitive products</li><li>Research market pricing of each specific product group to ensure competitiveness </li><li>Plan and develop a product marketing strategy to improve volume, revenue and profitability</li><li>Plan and develop a marketing strategy for JCB Service Exchange remanufactured products to increase volume, revenue and profitability</li><li>Provide demand planning intelligence for the development of training and marketing material for both the dealer network &amp; customer direct, to assist the promotion of all products to end users in the market place.</li><li>Imparting key product knowledge and information to internal and external customers through training classes</li><li>Lead and build an effective team, including the management of remote team members</li></ul>Requirements for the position<ul><li>Bachelor's Degree in business, marketing or similar field.</li><li>10+ years of experience with aftermarket sales, supply chain, forecasting &amp; demand planning</li><li>Sales, product and marketing experience beneficial</li><li>Travel will be required, including international</li><li>Detailed understanding of a dealership business model</li><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li></ul>What you will receive in return<ul><li>As part of the JCB family you will receive a comprehensive benefits package.</li><li>The start of a great career with a global company with a growing North American presence.</li><li>Competitive salary, PTO allowance, retirement plans and much more.</li><li>Supported personal development with technical and professional training.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

5 Sales Jobs in Pooler, GA, USA