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<h3>Job Description:</h3>Our Site Reliability Engineering (SRE) group within Enterprise Infrastructure blends Operational excellence with developer experience to deliver highly available, scalable, and resilient services through automation and infrastructure as code. We embed reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability, and Chaos Testing.As a Director for SRE Core &amp; Automation Engineering, you will lead a high-performing team of engineers focused on building the foundational platforms and tools that power our reliability strategy. You will bring a systems-thinking mindset and a passion for automation to help scale our infrastructure and improve the developer experience across the enterprise. You will also play a key role in people development, performance management, and fostering a culture of collaboration, innovation, and continuous improvement.The Expertise You Have and The Skills You Bring <ul><li>Bachelor’s degree or higher in Computer Science, Engineering, or a related field; Master’s degree is a plus.</li><li>10+ years of experience deploying and supporting highly distributed, multi-tiered systems at scale.</li><li>3+ years of experience in a technical leadership or people management role, with a proven ability to lead and grow engineering teams.</li><li>Deep hands-on experience with public cloud platforms (preferably AWS and Azure); certifications are a plus.</li><li>Strong background in container orchestration (Kubernetes) and cloud-native architectures.</li><li>Proven experience in leading complex technical initiatives using Agile methodologies.</li><li>Proficiency in scripting and automation (Python, Shell, etc.).</li><li>Experience with infrastructure as code tools (Terraform, ARM, Chef, etc.).</li><li>Strong understanding of cloud infrastructure components (compute, storage, networking, security).</li><li>Expertise in CI/CD pipelines and DevOps practices.</li><li>Solid programming experience in compiled/OOP languages (Java, C#) and scripting languages (Python, JavaScript/TypeScript).</li><li>Deep knowledge of observability tools and practices (DataDog, Prometheus, Splunk, etc.).</li><li>Experience with instrumentation, monitoring, logging, and alerting for distributed systems.</li><li>Strong analytical and troubleshooting skills, especially under pressure.</li><li>Ability to interpret large datasets using query languages and visualization tools.</li><li>Excellent communication skills, with the ability to engage both technical and non-technical audiences.</li><li>Demonstrated ability to mentor, coach, and develop engineers, fostering a high-trust, high-performance team culture.</li><li>Experience with performance reviews, career development planning, and team capacity management</li></ul>The Value You Deliver<ul><li>Define and execute a comprehensive reliability and observability strategy to ensure systems are always available when customers need them.</li><li>Reduce operational toil and increase efficiency through automation and platform engineering.</li><li>Drive standardization and process refinement across the SRE organization.</li><li>Lead incident response and root cause analysis for complex production issues.</li><li>Coach and mentor SREs and development teams on building and operating highly available systems.</li><li>Foster a culture of ownership, accountability, and continuous learning within the team.</li><li>Collaborate with engineering and product leadership to align team goals with business priorities.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Site Reliability Engineering

<h3>Job Description:</h3>Location Requirement: You must permanently reside within a 90-mile radius of a Houston Fidelity Investor Center. Put your expertise in retirement planning to work every dayThe Expertise We’re Looking For<ul><li>Series 7 &amp; Series 63 licenses required</li><li>2+ years of experience in a customer service or sales role preferred</li><li>Knowledge of tax exempt retirement products and services highly desirable</li><li>Previous phone center experience preferred</li><li>Demonstrated ability to deliver exceptional customer results</li></ul>The Purpose of Your RoleRetirement Planners play a critical role in driving customer loyalty so our Tax Exempt retirement plan participants choose to become Fidelity customers for life. They will be responsible for helping our workplace participants better understand and maximize their plan benefits and provide the education and guidance they need to make their own informed decisions.The Skills You Bring<ul><li>Your comprehensive understanding of the current market, economy, &amp; economic trends</li><li>Your robust consultative, influencing and communication skills</li><li>Proven capability to be proactive and demonstrate initiative</li><li>Strong time management and prioritization skills</li><li>Your receptiveness to feedback and willingness to adapt to change</li></ul>The Value You Deliver<ul><li>Onboarding new participants into their workplace plans by providing education on their company’s match and savings as well as fundamental guidance to help with choosing their investment strategy</li><li>Supporting consolidation inquiries by proactively asking participants about prior workplace plans and other outside investments and offering suitable solutions to meet the customers’ needs</li><li>Actively engaging Tax Exempt Market retirement plan participants in a needs based analysis to identify appropriate solutions that will compliment and support their overall retirement plan</li><li>Leverage guidance offering and appropriate tools to assist customers with their retirement readiness</li><li>Applying consultative selling skills to customer interactions to identify suitable solutions and guidance while acquiring, retaining and developing assets</li><li>Understanding and articulating Fidelity Viewpoints to provide general education to clients</li><li>Identify opportunities to provide more complex guidance and partner with other Retirement Planner associates as appropriate</li></ul>How Your Work Impacts the OrganizationThe Regional Center Retirement Planner provides education and support for our workplace participants. You’re tasked with creating awareness around retirement readiness and influencing our customers to take action to improve their personal retirement situation. You’re providing value to Fidelity in a variety of ways including increasing cash flow through increasing deferrals and driving crossover customers that creates Personal &amp; Workplace Investment flows.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Retirement Planner - Houston, TX (Remote)

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRAThe base salary range for this position is $45,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Financial Services Representative -Redmond, WA

<h3>Job Description:</h3>Senior UX Designer The Role Fidelity Investments is looking for a Senior User Experience Designer with experience working in web and mobile channels, who is passionate about their craft and excited to explore the opportunities that conversational AI technology presents for making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are customer centered, data-focused, collaborative, and iterative. The organization deeply values modern design thinking and problem-solving. . The Expertise and Skills You Bring <ul><li>Experience </li></ul><ul><li>4-6+ years of UX or related experience is preferred </li></ul><ul><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, information systems design, or human factors is preferred </li></ul><ul><li>Experience working on agile teams delivering value in digital products preferred </li></ul><ul><li>Experience working in multi-product environments is preferred </li></ul><ul><li>Experience running and/or using research to support evidence-focused design decisions preferred </li></ul><ul><li>A digital portfolio we can review online is required </li></ul><ul><li>Skills </li></ul><ul><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, front end development, strategic design methods (such as design thinking), user research, or writing </li></ul><ul><li>Ability to design across all channels including web, native and conversational </li></ul><ul><li>Effective communication as a writer, presenter, storyteller and facilitator; equally at ease speaking with developer partners or executives </li></ul><ul><li>A foundation of development knowledge, both web and mobile, bonus for experience with vibe-coding, or NLU/NLP. </li></ul><ul><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li></ul><ul><li>Partnering with user research to understand the customer problems to tackle </li></ul><ul><li>Ability to work closely with data scientists and cognitive engineers on AI problems and capabilities </li></ul><ul><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li></ul><ul><li>An unwavering curiosity to ask why </li></ul><ul><li>Design brings you happiness </li></ul><ul><li>Senior UX Designers typically: </li></ul><ul><li>Lead the design strategy and execution on their product team, with some guidance and coaching </li></ul><ul><li>Help define the design work and deliver business outcomes on the product team </li></ul><ul><li>Consult with the product owner to help inform product strategy </li></ul><ul><li>Contribute to the culture of the UXD group </li></ul>The Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. #UXDesign #UXHiring COVID Work Policy (exclude if role is 100% remote) Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic (exclude if role is 100% remote) Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior UX Designer, AI Product Design

<h3>Job Description:</h3>The TeamFidelity Wealth Group – Core Wealth Platform Technology is looking for a passionate Principal Software Development Analyst to drive the development of software solutions for its business-critical Executive Services Product Area. Our engineering team is innovative, diverse, passionate and dedicated. We work in a dynamic agile environment.As a principal SDA, your primary role will be to understand and analyzing emerging business requirements, translate is to a modern solution design. You will assist and work with architects and engineers to help deliver the solution into production. You will be expected to quickly gain understanding of the business needs and collaborate with the domain and solution architects to define and implement the next generation platform for the Executive Services.The Expertise and Skills You Bring<ul><li>Bachelor's / Master’s degree or equivalent in Computer Science or Engineering</li><li>Extraordinary problem-solving skills dealing with complex systems design</li><li>10+ years of Analysis and solution design in Java, Oracle and CRM environments</li><li>3+ years of solutioning and coding experience with one or more of the following: <ul><li>AWS Cloud environments (DMS, SNS, SQS, Lambda, Glue with Scala or Python, RDS like Oracle and PostgreSQL etc.)</li><li>Oracle PL/SQL development</li><li>Reporting and Analytics platforms like Snowflake</li></ul></li><li>Experience with deploying solutions using REST API development</li><li>Proven technical design, analysis, and problem-solving skills</li><li>Strong understanding of Data Structures and design patterns</li><li>Strategic thinking and critical problem-solving skills</li><li>Experience in building/ deploying highly automated, scalable and maintainable platforms and solutions.</li></ul>Responsibilities<ul><li>You will help analyze business and technical requirements to design effective Executive Services platform and solutions that can evolve and scale to meet business needs</li><li>You will define product solutions by working directly with business and product teams</li><li>Evaluate existing systems and recommend enhancements or replacements to ensure the systems complies to Fidelity technology and security standards, and meets the business needs</li></ul><ul><li>You will actively promote good engineering practices and standards</li><li>You will help navigate new technologies and cloud-based deployments to help deliver high value to our business</li><li>You will contribute to continuous process improvement initiatives</li><li>You will perform code reviews, unit testing, and integration testing using Open Source frameworks.</li><li>Coordinate with scrum master’s to ensure timely delivery of software solutions</li><li>You will proactively lead process and technology improvement initiatives</li><li>You will mentor junior team members</li></ul>The Value You Deliver<ul><li>Understand and execute on the product vision and chapter goals</li><li>Help strengthen the culture of innovation further by setting examples</li><li>Find creative ways to get things done, and do them right</li><li>Champion a culture of best-in-class software engineering practices</li><li>Exercise a passion for keeping your knowledge up to date with the latest and greatest</li><li>Help maintain a high level of integrity</li><li>Take ownership and accountability for determining what needs to be done</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Systems & Design Analyst (Strategic Delivery, SQL, APIs)

<h3>Job Description:</h3>The RoleDo you like to solve problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and strive to constantly be innovating? Do you have a passion for mathematics, analytics, and Excel? Do you have a desire to help research and resolve participants questions? If so, the Lead Pension Administrator role may be the role that is right for you!Under limited supervision, the Lead Pension Administrator will be responsible for processing and approving all types of calculations and transactions prior to mailing or finalizing payment. They also interact with many different groups within Fidelity.This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work.In addition to normal responsibilities, this individual will be charged with the following:<ul><li>Work directly with the Defined Benefit Managers to accomplish DB specific goals and initiatives.</li><li>Technical resource for the team and will assist in resolving client, and system issues</li><li>Provide review and approval of all participant calculations, disbursements and documentation may be the role that is right for you!</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s Degree or equivalent work experience</li><li>Solid grasp of Defined Benefits Administration and Defined Benefits systems</li><li>Strong mathematical, analytical, and intuitive skills including the ability to perform manual pension calculations using directions documents</li><li>Ability to work as a standout colleague while meeting individual timeliness, accuracy goals and quality standards</li><li>Strong interpersonal skills and attention to detail</li><li>Ability to mentor, train and coach team members</li><li>High integrity and discretion to ensure the confidentiality of private client and participant data</li><li>Strong written and verbal communication skills</li><li>Strong PC Software skills (i.e. Excel, Outlook, Word and Access)</li></ul>Value You DeliverThe Lead Pension Administrator must interact with a diverse group within Fidelity, which may include client contacts and participants, and is a key contributor to the team environment and services provided to Fidelity’s client base.<ul><li>Ability to perform moderate to high complexity calculations using just the plan rules with little additional instruction, ability to build own manual calc sheets, and high levels of accuracy in transaction processing</li><li>Acts as subject matter professional of end to end processing of calculations, participant issue resolutions, disbursements and data updates</li><li>Is accountable for logging and testing defects against various applications and systems including the calculation engine</li><li>Must demonstrate the ability to manage escalations as well as client critical issues and partner closely with the client facing team.</li><li>Mentors and trains new associates to build depth and strength throughout the team while assisting the Defined Benefit Managers with developing associate goals and completing annual reviews. Assists with updating client documentation and procedures</li><li>Leads participant and client request workflows, including researching and resolving sophisticated or critical customer issues</li><li>Assists with monitoring client specific Service Level Agreements (SLAs)</li><li>Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert</li><li>Proactively identifies client and participant trends and works with various internal business partners to arrive at customer-centric solutions</li><li>Provides support for project related tasks</li><li>Supports monthly testing of various systems upgrades and releases</li><li>Participates in special departmental projects</li><li>Provides back up support to DB Manager as needed</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamYou will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients!<h3>Certifications:</h3><h3>Category:</h3>Transaction ProcessingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Lead Pension Administrator

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety.You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Services Representative - Charlotte South, NC

<h3>Job Description:</h3>As a Senior Data Engineer, you will utilize your strong Cloud with scripting experience to develop solutions in support of FFIO's development squads. This position involves working on an exceptionally talented team whose job is to build platforms and solutions in support of Fidelity’s cloud journey.The ideal candidate for this position will have a strong background in Snowflake, cloud technologies, and the ability to work in a fast-paced agile environment. They will be able to navigate and mange technical complexities while developing secure and scalable solutions for our customers.The TeamFFIO Snowflake Platform Engineering (PE) team is responsible to support, maintain and govern the platform. This will accelerate build-out of subject areas within Snowflake cloud platform, while ensuring appropriateadherence to Enterprise and Architectural standards. You will be a key member of the Platform Engineering team who is responsible for building tools and processes to advance the organization’s ability to use the public cloud for solving business problems.The Expertise You Have<ul><li>Strong working experience in Snowflake using stored procedures, streams, snow pipes, tasks, stages, storage integration, ingestion frameworks and tools etc.</li><li>Strong hands-on experience with requirements gathering analysis, coding, testing, implementation, maintenance, and review.</li><li>Extensive development experience using Python and other scripting languages (Perl, shell etc.)</li><li>Strong experience in AWS services, IAM, Build Automation &amp; Management, CloudFormation, CI/CD tools and implementing pipelines.</li><li>Proficient in using Amazon Web Services (AWS), extensive experience focusing on services like EC2, EKS, IAM, Lambda, Auto Scaling, KMS, Cloud Watch, CloudFormation, S3 and RDS.</li><li>Good hands-on experience on scheduling tools such as Airflow, Control M, Autosys scheduling tools.</li><li>Good hands-on experience with PL/SQL Oracle programming. (writing sql queries, stored procedure, functions, triggers etc.)</li><li>Strong experience with application Support &amp; resolving production issues.</li><li>Great customer support skills and adaptable to changing business needs.</li><li>Possessing exceptional technical and analytical skills with strong business knowledge.</li><li>Good project management, experience in Agile methodologies (Kanban and SCRUM), communication, and interpersonal skills.</li></ul>The Skills You Bring<ul><li>Intellectually curious and love learning new skills and capabilities, e.g., new Cloud services</li><li>Enjoy giving to the success of your team while solving difficult technical problems</li><li>Enjoy finding opportunities to innovate and take thoughtful risks to get things done faster</li><li>Truly client-obsessed and dedicated to understanding and learning about customer needs and requirements; both external and internal</li><li>Confident working in an agile environment</li><li>Providing support to the FFIO development community for the products and platforms built by Platform Engineering</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Data Engineer (Snowflake)

<h3>Job Description:</h3><h3>Financial Consultant</h3>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Consultant - Greenville, SC

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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