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As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>This is a commission based position, ranging $50k to $120k a year.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Advisor - AutoNation Toyota Irvine

A Dealership Sales Associate is responsible for guiding customers through the vehicle purchasing process by identifying their needs, presenting suitable options, and delivering an exceptional customer experience. This role involves greeting and assisting customers, conducting product demonstrations and test drives, explaining features and financing options, and maintaining up-to-date knowledge of inventory and promotions. Sales Associates are expected to meet sales targets, build long-term customer relationships, and uphold the dealership’s standards of professionalism and service.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul>This is a commission based position, ranging $4k to $10k a month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Retail Associate - Porsche Irvine

The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li><li>What are the requirements for this job?</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li></ul>This position is commission based, ranging<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Parts Sales Associate - Porsche Irvine

Join the Clean Energy RevolutionBecome a Finance Integration - Business Transformation and Readiness, Senior Advisor at Southern California Edison (SCE) and build a better tomorrow. The NextGen ERP Program will span over 5 years leveraging emerging digital solutions in concert with re-imagining and transforming our current processes and organization to make dramatic improvements to operational performance, as many companies are doing across industries. We are looking at an approach that not only upgrades the systems but also transforms our business processes to maximize efficiency, improve data quality, and provide better integrated decision making across the enterprise. We are currently in the implementation phase the ERP program, leveraging a hybrid agile approach to drive change. This effort goes beyond a system upgrade—it’s a fundamental redesign of our core financial processes. Our goal is to streamline operations, enhance data accuracy, and enable integrated, enterprise-wide decision-making. Finance Integration is one of four tracks that play a critical role in delivering these outcomes.This role resides in the&nbsp;Treasury, Accounts Payable, and Financial Planning &amp; Analysis Sub-track within the Finance Integration team responsible for implementing future-state designs that transform core finance functions. The position supports efforts to ensure solutions across the finance implementation align with business needs and enterprise goals. Serving in this role, you will ensure business requirements are met and complex integration is fully addressed through streamlined and rationalized processes that align with new technological capabilities for the relevant process area and activities. As a&nbsp;Finance Integration - Business Transformation and Readiness, Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Develop and execute a comprehensive transformation strategy that aligns with the company's goals and objectives.</li><li>Stay current with industry trends and emerging technologies to ensure the organization remains competitive and innovative.</li><li>Analyze the current state of the organization and perform impact assessments around processes, systems, and culture, to identify areas for improvement.</li><li>Develop and maintain project plans, timelines, and budgets to ensure successful delivery of transformation initiatives.</li><li>Monitor and evaluate progress against targets, identifying areas of improvement and making necessary adjustments.</li><li>Engage and influence stakeholders at all levels of the organization, including senior leadership, to gain support and alignment for the transformation efforts.</li><li>Serve as lead on implementation teams and the single point of contact for assigned technology workshops as well as oversee the development of tools, data readiness efforts, and processes needed to ensure a successful implementation of Asset Management principles and asset integration business planning</li><li>This position is expected to be a subject matter expert.</li><li>Provide strategic guidance and mentorship to junior team members, fostering a culture of learning and development.</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of business operations and/or transformation experience.</li></ul>Preferred Qualifications<ul><li>Ten or more years of experience with finance operations, finance business transformation projects, or related financial or business transformation.</li><li>Five or more years of experience in designing and implementing IT projects, data analytics, or advanced reporting</li><li>Experience and proficiency with MS Office 360 applications, including TEAMS, Microsoft Word, Excel, and PowerPoint.</li><li>Bachelor’s degree in Accounting, Finance, Business Administration or other related fields.&nbsp;</li><li>Project Management Certification or working experience equivalent to conducting and facilitating process workshops and end-to-end project management skills.</li><li>Experience and advanced knowledge in building enterprise-level financial reports and dashboards by leveraging S/4HANA capabilities, PowerBI, Alteryx, or other enterprise reporting tools.</li><li>Experience and knowledge of SAP/ERP applications/modules with deep understanding of related business processes and operating models spanning one or more business process domains, such as GL Accounting, SAP Finance and Payroll modules (FI, CO or S4 Hana Finance), and/or SCE cost flows</li><li>Experience with SAP ERP or S/4 HANA ERP full lifecycle implementation.</li><li>Exceptional communication skills, written and verbal, along with negotiation and influence skills.</li><li>Experience translating complex business needs and requirements into appropriate technological solutions.&nbsp;&nbsp;</li><li>Experience advising and recommending courses of action on process improvements, operational plans, or business strategies, often to Sr. or Executive audiences.</li><li>Experience identifying and implementing process improvements or technology solutions. Proven change agent and innovative thinker with ability to influence change.&nbsp;</li><li>Ability to positively enhance and contribute to a culture of safety, collaboration, open dialogue, mutual respect, and appreciation.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li><li>Project Regular: This is a full-time project regular positon for an estimated duration of 28 months, with an estimated end date of March 31, 2028. This position is eligible for company benefits and incentives during the duration of the assignment.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Finance Integration - Business Transformation and Readiness, Senior Advisor

Reporting to the Vice President, Safety and Security, the Global Security Operations Center (GSOC)Manager is responsible for overseeing all operational aspects of West Coast University/American Career College’s GSOC facility and staff. This role serves as the primary point of escalation for regional and global crisis events, ensuring timely and effective response to incidents impacting the organization. The GSOC Manager maintains compliance with all operational protocols, post orders, and campus requirements while fostering a culture of vigilance, accountability, and continuous improvement. In addition to daily oversight, this role drives strategic initiatives to enhance situational awareness, streamline communications, and integrate security technologies that support the University’s mission.Responsibilities:<ul><li>Operations Management<ul><li>Direct the daily activities of the Global Security Operations Center (GSOC), ensuring 24/7 coverage and effective monitoring of all campuses and operations.</li><li>Maintain compliance with GSOC protocols, standard operating procedures, and post orders across all facilities.</li><li>Work collaboratively with the ACC/WCU campus community to maintain a safe and secure campus environment.</li><li>Vendor Management: Oversee contract employees assigned to the GSOC, and collaborate with vendor account managers to ensure their proper training and effective</li><li>Establish key performance indicators (KPIs) for incident response, threat monitoring, and system uptime.</li><li>Provide direction to contracted security vendors to ensure security standards are met.</li><li>Deliver regular reports and dashboards to senior leadership on security trends, operational readiness, and incident outcomes.</li></ul></li><li>Incident &amp; Crisis Response<ul><li>Serve as the primary point of escalation for critical incidents, emergencies, and global/regional crisis events.</li><li>Lead coordination with internal stakeholders, law enforcement, and emergency services to ensure timely response and recovery.</li></ul></li><li>Leadership &amp; Team Development<ul><li>Supervise, mentor, and evaluate GSOC staff, promoting professional growth and</li><li>operational excellence.</li><li>Develop training programs to ensure staff readiness in incident response, technology use, and situational awareness.</li><li>Leverage internal data, partner alerts, social listening tools, and open-source intelligence (OSINT) tools to monitor real-time risks affecting operations, including civil unrest, crime trends, and reputational threats.</li></ul></li><li>Technology &amp; Intelligence Oversight<ul><li>Oversee the use and optimization of security technologies, including video surveillance, access control, mass notification, and intelligence platforms.</li><li>Ensure continuous monitoring of threat intelligence feeds and global security alerts, translating them into actionable insights.</li></ul></li><li>Communication &amp; Coordination<ul><li>Provide clear, timely, and accurate communication to senior leadership and other stakeholders during incidents.</li><li>Build strong working relationships with regional security teams, campus leadership, and external partners.</li></ul></li><li>Continuous Improvement &amp; Strategy<ul><li>Identify trends, risks, and vulnerabilities, and recommend proactive security measures.</li><li>Lead initiatives to enhance GSOC processes, reporting, and analytics in alignment with organizational goals.</li></ul></li></ul>Minimum &amp; Preferred Qualifications:<ul><li>Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, or related field required; Master’s degree preferred.</li><li>Minimum of 5-7 years of progressive experience in security operations, law enforcement, emergency management, or a related field, with at least 2 years in a supervisory or managerial capacity.</li><li>Experience managing a Global Security Operations Center (GSOC) or similar 24/7 critical operations environment.</li><li>Proven ability to lead teams in high-pressure, fast-paced environments.</li><li>Strong understanding of crisis management, threat assessment, and incident response protocols.</li><li>Familiarity with security systems, including video surveillance, access control, alarm monitoring, mass notification, and intelligence platforms.</li><li>Exceptional communication skills, with the ability to brief executive leadership clearly and concisely.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends, assess risks, and recommend proactive solutions.</li><li>High level of integrity, discretion, and professionalism when handling sensitive or confidential information.</li><li>Ability to work non-traditional hours, including nights, weekends, and holidays, as required in a 24/7 operational environment.</li><li>Willingness to travel occasionally for training, site assessments, or crisis response support.</li><li>Strong understanding of Real-Time Operations Centers, security technologies, and emergency response coordination.</li><li>Proficiency in GSOC technology platforms such as LiveSafe, SamDesk, ONTIC, Genetec, or similar incident management/intelligence tools.</li><li>Genetec Technician and CompTIA A+ Certification.</li><li>Familiarity with advanced analytics platforms, dashboards, and AI-enhanced threat </li><li>Prior work with higher education environments, multinational organizations, or healthcare campuses.</li><li>Experience liaising with fusion centers, state emergency management agencies, and federal partners.</li></ul>Experience &amp; Skills:<ul><li>Minimum 5-7 years of progressively responsible experience in security operations, emergency management, law enforcement, military, or related field.</li><li>Prior leadership or supervisory experience in a 24/7 operations or GSOC environment, including team scheduling, training, and performance management.</li><li>Demonstrated success in managing incident response and crisis communications across multiple regions or sites.</li><li>Strong working knowledge of security technologies (video management systems, access control, intrusion detection, mass notification, and threat intelligence platforms).</li><li>Excellent verbal and written communication skills, with the ability to deliver concise briefings to executive leadership and coordinate with external partners.</li><li>Ability to analyze data, identify security trends, and implement proactive measures to mitigate risks.</li><li>Strong organizational skills with the ability to manage competing priorities under pressure.</li><li>High level of integrity, discretion, and judgment in handling sensitive or confidential matters.</li><li>Adaptability and resilience in high-stress environments, with the capacity to remain calm and decisive during critical incidents.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Manager, GSOC

Reporting to the Vice President - Safety and Security, the Global Security Operations Center (GSOC)Analyst/Operator/Tech - Event Manager is responsible for analytical, operational, and technical duties within the Global Security Operations Center (GSOC) as well as managing events. The individual willmonitor security threats, manage physical security systems, coordinate response activities, andadminister security technologies to support global campus operations.<ul><li>Analysis - Monitor security threats and operational risks, prepare threat analyses and intelligence reports. Execute the various core functions of the GSOC to include incident recognition/escalation, intelligence analysis, emergency response, and physical security.</li><li>Operations - Respond to security incidents, manage alarms, access control systems, and coordinate with emergency services. Executing safety and security procedures, adhering to site-specific policies, and facilitating emergency response activities as needed. Monitor alarms across all campuses and respond promptly to all incoming requests for assistance. Actively assess and address potential risks, threats, or incidents that may impact the safety/well-being of students/associates or business continuity of a campus.</li><li>Technology - Security system programming and administration, service ticket and work order management, security database maintenance, and internal security stakeholders. Troubleshooting and escalation. Supports the security integrations landscape by managing technical and operational components of security systems. This role ensures seamless communication with stakeholders and contributes to the stability and optimization of physical and digital security infrastructures.</li><li>Event Management - Plan, coordinate, and oversee security for campus and corporate events. Develop event security plans, including crowd management, access control, and emergency response protocols. Liaise with internal departments, external partners, and local law enforcement to ensure safe event execution. Manage vendor relationships and ensure appropriate staffing, technology, and physical security resources are in place. Conduct after-action reviews and produce post-event reports to identify lessons learned and best practices. Coordinate resources to support executive protection operations, including advance planning, logistics, and real-time monitoring during executive movements and events. Serve as the central point of contact for executive protection teams, ensuring communication, intelligence sharing, and deployment of GSOC resources to mitigate potential risks. Oversee protective support by integrating GSOC monitoring capabilities with on-the-ground executive protection details, ensuring seamless coordination and rapid response. Manage scheduling, travel security planning, and risk assessments to enhance the safety of executives and high-profile visitors across all campuses and corporate offices.</li></ul>Responsibilities:<ul><li>Monitor &amp; Incident Response<ul><li>Monitor and investigate access control and CCTV system alarms and respond appropriately.</li><li>Detect, analyze, and respond to incidents in a calm and orderly manner.</li><li>Provide support and participate in crisis mitigation and after-action reporting.</li><li>Sending emergency mass notifications to employees in the event of a crisis, using a mass</li><li>communication system</li><li>Proactively monitor physical access and video surveillance alarms within the respective</li><li>systems and be able to execute appropriate response protocols in accordance with</li><li>approved operation procedures</li><li>Monitor and report after-hours facilities issues to the correct teams.</li><li>Monitor and respond to 911 and duress alerts in accordance with operating procedures.</li><li>Ability to operate within a GSOC environment, monitoring a video wall along with multiple desk screens and utilizing a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources such as open-source media, Internet, and in-house tools.</li><li>Provide support and participate in crisis mitigation (IMT)</li></ul></li><li> Security Systems &amp; Technology<ul><li>Manage the start-to-end process for granting physical access to campuses. Includes</li><li>interfacing with associates via phone and email, granting and removing access within the access control database, and troubleshooting access problems.</li><li>Monitor functionality of all global security hardware, platforms and applications and alert system administrators of system interruptions.</li><li>Provide backup coverage for all sites supporting continuous operation of SPOE.</li><li>Lead end-to-end implementation of multiple projects.</li><li>Refine security systems and ensure consistent configurations and standards.</li><li>Performing routine maintenance on systems, troubleshooting malfunctions, and repairing or replacing faulty equipment.</li><li>Integrating different security systems and ensuring they function together.</li><li>Keeping records of installations, repairs, and systems configurations.</li><li>Testing security systems to ensure they are functioning correctly and meeting standards.</li><li>Conduct site surveys to assess security needs and recommend proper solutions.</li><li>Ability to diagnose and resolve technical issues related to security systems.</li><li>Collaborate with Security SME for networks, systems, and software.</li><li>Oversee contractors and integrators during installation and repair work.</li><li>Find and propose innovative technologies to enhance security programs.</li><li>Define and monitor performance metrics to evaluate security effectiveness.</li><li>Function as an escalation point for technical issues within the security team.</li><li>Perform security and vulnerability assessments as directed.</li><li>Maintain comprehensive documentation of systems, projects, and procedures.</li><li>Conduct training sessions and take part in developing training materials.</li><li>Perform compliance assessments pre-/post-installation and regularly thereafter.</li></ul></li><li>Communication &amp; Notification<ul><li>Serve as a communication hub for notifications.</li><li>Monitor phone and email communications from associates/students reporting suspicious activities.</li><li>Provide excellent customer service to associates by conducting safety and security procedures, site-specific policies and when appropriate, emergency response activities.</li><li>Create, disseminate, and archive all “BOLO - Be on the Lookout.”</li><li>Ability to respond in a calm, organized, and professional manner.</li><li>Serve as the communication hub for all campuses.</li><li>Write and edit client-specific reports, covering a broad threat spectrum, upon request.</li><li>Present project documentation and updates clearly to stakeholders.</li></ul></li><li>Intelligence, Analysis &amp; Reporting<ul><li>Monitor and assess local and global security events and communicate impact.</li><li>Monitor social media via open source and paid subscriptions for potential risks to sites.</li><li>Support internal investigations when requested by producing supporting access and video evidence.</li><li>Reviewing all incident reports for all twelve campuses.</li><li>Assist in all concerns that pertain to safety and security for all locations.</li><li>Detect, analyze, and alert of critical incidents, which may impact the campuses – these may range from extreme weather conditions, political instability, crime, terror, to technical failures.</li><li>Incorporate incident analysis, threat mitigation strategies and recommendations to help constituent members maintain continuity of operations, keep abreast of key threats, and plan for contingency solutions.</li><li>Produce insightful analysis and provide recommendations for action to mitigate potential security threats.</li><li>Conduct extensive data mining and comprehensive open-source research daily and as needed, using a broad range of tools and resources.</li><li>Track current events in real time and provide situational awareness and lessons learned.</li></ul></li><li>Event Management<ul><li>Plan, coordinate, and execute security measures for university and corporate events,</li><li>ensuring safe and seamless operations.</li><li>Develop event-specific security plans addressing access control, crowd management, transportation, and emergency response.</li><li>Coordinate directly with internal stakeholders, external vendors, and law enforcement to ensure adequate staffing, equipment, and technology support.</li><li>Oversee on-site security operations during events, acting as the central point of command for incident response.</li><li>Support executive protection missions by coordinating logistics, monitoring threats, and integrating GSOC resources with on-the-ground protective teams.</li><li>Conduct pre-event risk assessments and post-event reviews, providing detailed reports and recommendations for continuous improvement.</li><li>Maintain and manage vendor contracts and service providers related to events and executive security.</li></ul></li><li>Event Security &amp; Management<ul><li>Coordinate with event organizers, campus departments, and external vendors to develop security plans at all campus and corporate events.</li><li>Ensure security technology, staffing, and physical equipment are standardized and scaled based on event risk and type.</li><li>Conduct virtual and onsite risk assessments at all external venues.</li><li>Manage event security officers throughout events and ensure effective communication is maintained and monitored via the GSOC.</li></ul></li></ul>Required Education, Certifications &amp; Licensures:<ul><li>Bachelor’s degree in Criminal Justice, Homeland Security, Emergency Management, Intelligence Studies, Information Technology, or a related field required.</li><li>Equivalent combination of education and experience (e.g., military, law enforcement, or corporate security background) may be considered in lieu of a degree.</li><li>Strong understanding of crisis management, threat assessment, and incident response protocols.</li><li>Familiarity with security systems, including video surveillance, access control, alarm monitoring, mass notification, and intelligence platforms.</li><li>Exceptional communication skills, with the ability to brief executive leadership clearly and concisely.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends, assess risks, and recommend proactive solutions.</li><li>High level of integrity, discretion, and professionalism when handling sensitive or confidential information.</li><li>Ability to work non-traditional hours, including nights, weekends, and holidays, as required in a 24/7 operational environment.</li><li>Willingness to travel occasionally for training, site assessments, or crisis response support.</li><li>Minimum 2 years of experience:<ul><li>GSOC Operator</li><li>GSOC Analyst</li><li>GSOC Tech</li><li>CCTV systems</li><li>Wi-Fi routing</li></ul></li><li>Computer troubleshooting and repair.</li><li>Experience managing service tickets and working with cross-functional teams.</li><li>Working knowledge of SQL databases and computer networking.</li><li>Strong understanding of access control, intrusion detection, and surveillance systems.</li><li>Demonstrated ability to manage multiple projects and timelines.</li><li>Experience with Office365.</li></ul>Preferred Education, Certifications &amp; Licensures:<ul><li>Coursework or certifications in Security Operations Management, Threat Intelligence, Event Security Planning, or Physical Security Systems Administration.</li><li>FEMA/NIMS or ICS certifications (IS-100, IS-200, IS-700, IS-800).</li><li>Experience with Genetec, Axis, and DMP is strongly preferred.</li><li>Certified OCAT, PATH, MOAB</li><li>Genetic Technician Certified</li><li>CompTIA A+</li><li>Specialized training such as formal military/law enforcement intelligence analysis</li><li>Corporate intelligence, military intelligence, or government intelligence agency experience</li></ul>Required Experience &amp; Skills:<ul><li>Strong organizational and project management skills with the ability to oversee multiple events simultaneously.</li><li>Expertise in security operations, access control, and incident response protocols.</li><li>Familiarity with protective intelligence and executive protection requirements.</li><li>Ability to collaborate effectively with law enforcement, emergency services, and external partners.</li><li>Excellent communication and interpersonal skills, capable of briefing executives and coordinating cross-functional teams.</li><li>Technical proficiency in GSOC platforms, security systems, and event management tools.</li><li>Ability to work under pressure, adapt quickly to evolving situations, and make sound decisions in real time.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

GSOC Event Manager

Reporting to the Vice President of Safety and Security, the GSOC Account Manager provides leadership and oversight of all operational aspects of West Coast University/American Career College’s GlobalSecurity Operations Center (GSOC) and site operations. Serving as the primary point of escalation forregional and global crisis events, this role ensures timely, coordinated, and effective responses toincidents impacting the organization. The GSOC Account Manager is responsible for maintaining compliance with post orders, operational protocols, and campus requirements while promoting a culture of vigilance, accountability, and continuous improvement. In addition to daily oversight, the role drives strategic initiatives that enhance situational awareness, streamline communications, and integrate security technologies in support of the University’s mission. The GSOC Account Manager also plays a key role in managing contractor relationships, ensuring service delivery excellence, resolving operational issues, and driving continuous improvement across all security operations.Responsibilities:<ul><li>GSOC Operations Oversight<ul><li>Provide leadership and oversight of GSOC staff, ensuring 24/7 operational readiness.</li><li>Monitor and refine GSOC processes, technologies, and workflows for efficiency and effectiveness.</li><li>Serve as the central escalation point for critical incidents and emergencies.</li></ul></li><li>Incident Response &amp; Crisis Management<ul><li>Direct real-time incident response, coordinating efforts across campuses, contractors, and leadership.</li><li>Lead after-action reviews, documenting lessons learned and driving continuous improvement.</li><li>Maintain GSOC readiness by ensuring staff training and preparation for crisis events.</li></ul></li><li>Compliance &amp; Risk Management<ul><li>Ensure operational compliance with campus, local, state, and federal requirements.</li><li>Maintain accurate records of incidents, responses, and operational activities.</li><li>Conduct audits and inspections of GSOC and site operations, escalating risks and&nbsp;recommending mitigation strategies.</li></ul></li><li>Contractor &amp; Vendor Management<ul><li>Serve as the primary liaison with contracted security service providers.</li><li>Oversee staffing levels, service delivery, and performance against established KPIs.</li><li>Address and resolve service issues, implementing corrective actions as needed.</li></ul></li><li>Technology Integration &amp; Situational Awareness<ul><li>Manage GSOC technology systems including CCTV, access control, incident management, and mass notification platforms.</li><li>Drive technology enhancements to improve situational awareness and operational efficiency.</li><li>Collaborate with IT and vendors on upgrades, testing, and system rollouts.</li></ul></li><li>Communication &amp; Stakeholder Engagement<ul><li>Act as the central hub for communication during incidents, ensuring timely updates to leadership and campuses.</li><li>Build and maintain strong relationships with campus leaders, contractors, and external partners.</li><li>Provide clear, consistent communication across campuses during crisis events.</li></ul></li><li>Strategic Initiatives &amp; Continuous Improvement<ul><li>Partner with the Vice President, Safety and Security to design and implement long-term strategies.</li><li>Lead special projects to improve service delivery, resilience, and operational efficiency.</li><li>Develop dashboards and reporting tools to measure and improve performance.</li></ul></li><li>Leadership &amp; Staff Development<ul><li>Work with and mentor GSOC manager and operators, ensuring operational consistency and professional growth.</li><li>Provide training, coaching, and performance feedback to staff.</li><li>Promote a culture of accountability, vigilance, and continuous improvement.</li></ul></li><li>Contractor &amp; Vendor Management<ul><li>Serve as the primary liaison with contracted security service providers.</li><li>Oversee staffing levels, service delivery, and performance against established KPIs.</li><li>Address and resolve service issues, implementing corrective actions as needed.</li></ul></li><li>Technology Integration &amp; Situational Awareness<ul><li>Manage GSOC technology systems including CCTV, access control, incident management, and mass notification platforms.</li><li>Drive technology enhancements to improve situational awareness and operational efficiency.</li><li>Collaborate with IT and vendors on upgrades, testing, and system rollouts.</li></ul></li><li>Communication &amp; Stakeholder Engagement<ul><li>Act as the central hub for communication during incidents, ensuring timely updates to leadership and campuses.</li><li>Build and maintain strong relationships with campus leaders, contractors, and external partners.</li><li>Provide clear, consistent communication across campuses during crisis events.</li></ul></li><li>Strategic Initiatives &amp; Continuous Improvement<ul><li>Partner with the Vice President, Safety and Security to design and implement long-term strategies.</li><li>Lead special projects to improve service delivery, resilience, and operational efficiency.</li><li>Develop dashboards and reporting tools to measure and improve performance.</li></ul></li><li>Leadership &amp; Staff Development<ul><li>Work with and mentor GSOC manager and operators, ensuring operational consistency and professional growth.</li><li>Provide training, coaching, and performance feedback to staff.</li><li>Promote a culture of accountability, vigilance, and continuous improvement.</li></ul></li></ul>Required Education, Certifications &amp; and Licensures:<ul><li>Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, or related field required; Master’s degree preferred.</li><li>Minimum of 5–7 years of progressive experience in security operations, law enforcement, emergency management, or a related field, with at least 2 years in a supervisory or managerial capacity.</li><li>Experience with Global Security Operations Center (GSOC) operations or similar 24/7 critical operations environment.</li><li>Proven ability to lead teams in high-pressure, fast-paced environments.</li><li>Strong understanding of crisis management, threat assessment, and incident response protocols.</li><li>Familiarity with security systems, including video surveillance, access control, alarm monitoring, mass notification, and intelligence platforms.</li><li>Exceptional communication skills, with the ability to brief executive leadership clearly and concisely.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends, assess risks, and recommend proactive solutions.</li><li>High level of integrity, discretion, and professionalism when handling sensitive or confidential information.</li><li>Ability to work non-traditional hours, including nights, weekends, and holidays, as required in a 24/7 operational environment.</li><li>Willingness to travel occasionally for training, site assessments, or crisis response support.</li></ul>Required Experience &amp; Skills:<ul><li>Adept at inspiring, empowering, and developing teams to achieve their full potential, fostering a collaborative and inclusive work environment that drives high-performance and employee satisfaction.</li><li>Strategic thinker with a proven track record in driving operational excellence and leading direct and cross-functional teams.</li><li>Cultivated a strong personal brand within the industry, demonstrating a successful track record of positioning the company's brand effectively throughout local communities and national associations.</li><li>Demonstrated initiative, adept at handling multiple assignments, prioritizing tasks, and meeting deadlines.</li><li>Committed to delivering high-quality customer service, building relationships, upholding integrity, and delivering continuous financial results.</li><li>Proficient In web-based applications and computer systems Including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting and presentations.</li><li>Collaborative and engaged leader that has proven success with all levels of the organization to identify, analyze, and solve problems for continuous improvement.</li><li>Subject matter expert within the security industry with comprehensive knowledge of business practices and challenges.</li><li>Strong financial, oral, and written interpersonal communication skills.</li><li>Military veteran, law enforcement, or contract or proprietary security services experience.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Manager, GSOC Account Management

Reporting to the VP, Application Development in a multi-faceted, multi-location academic setting, the Senior Manager, Quality Assurance leads the QA strategy and execution across American Career College (ACC), West Coast University (WCU), and Administration value streams. Leads the end‑to‑end QA function across American Career College (ACC), West Coast University (WCU), and Administration in a multi‑campus, multi‑system academic environment. You will build and scale a blended onshore-offshore QA organization that safeguards quality for AI‑enabled experiences, modern web applications, and enterprise integrations spanning student, academic, and administrative value streams. This role is both strategic and hands‑on as you will set the QA vision and standards, implement automation and CI/CD quality gates, establish AI safety and evaluation practices, and deliver measurable improvements in reliability, accessibility, performance, and cost‑to‑serve. You will partner closely with product owners, engineering leaders, academic stakeholders, data/AI teams, Security and Compliance, and external vendors to turn institutional priorities into release‑ready outcomes. Success looks like predictable delivery across multiple concurrent initiatives, transparent quality metrics, Responsible AI guardrails in production, and a high‑performing, inclusive QA team operating effectively across time zones.Responsibilities:<ul><li>Quality Strategy &amp; Governance<ul><li>Own the QA strategy and roadmap across ACC, WCU, and Administration; align with institutional goals, portfolio priorities, and release calendars. Define risk‑based testing approaches, entry/exit criteria, and go/no‑go standards; establish OKRs/KPIs and publish executive‑ready scorecards. Standardize test plans, traceability, defect taxonomy/severity, and root‑cause analysis across value streams.</li></ul></li><li>AI/LLM Quality &amp; Safety<ul><li>Lead QA for AI features (student services chatbot/copilot, RAG policy/catalog search, document intake/extraction, content generation). Implement evaluation methods, partner with Security/Compliance to operationalize Responsible AI guardrails (Azure AI Content Safety, PII controls, approval workflows) and model telemetry.</li></ul></li><li>Test Automation &amp; Tooling<ul><li>Scale automation for UI, API, contract, and integration testing. Build CI/CD quality gates in Azure DevOps or GitHub Actions; maintain stable, versioned test environments and synthetic test data. Drive shift‑left quality with component/contract tests, mocking, and testability guidelines for engineers.</li></ul></li><li>Performance, Reliability, &amp; Observability<ul><li>Establish SLIs/SLOs and load/performance practices (k6/JMeter, Azure Load Testing) to ensure peak‑enrollment readiness. Integrate observability (Application Insights/OpenTelemetry) for release health, error budgets, and regression detection; lead incident and post‑incident quality improvements.</li></ul></li><li>Accessibility, Privacy, &amp; Security<ul><li>Ensure accessibility compliance (WCAG 2.2/Section 508) via automated checks (axe/Pa11y) and targeted manual audits. Champion FERPA‑aligned test data management, secrets management, and secure SDLC (SAST/DAST, dependency scanning).</li></ul></li><li>People Leadership &amp; Onshore–Offshore Delivery<ul><li>Hire, lead, and coach a blended onshore–offshore QA team (managers and ICs); define roles, career paths, and quality standards. Implement follow‑the‑sun operations, overlap hours, and disciplined handoff playbooks; track productivity and quality with transparent dashboards. Foster an inclusive, collaborative, high‑accountability culture focused on outcomes.</li></ul></li><li>Vendor &amp; Partner Management<ul><li>Lead QA engagement with vendors/partners; define SOWs, SLAs, acceptance criteria, and governance cadences (weekly checkpoints, QBRs). Validate third‑party deliverables and integrations meet functional, performance, security, privacy, and accessibility standards.</li></ul></li><li>Portfolio, Value Streams, &amp; Stakeholder Communication<ul><li>Coordinate QA delivery across multiple concurrent initiatives and value streams (Student Experience, Enrollment/Financial Aid, Academics/LMS, Administration/Shared Services). Translate technical quality topics into business terms; present risks, mitigations, and go/no‑go recommendations to executives and academic leaders. Collaborate with Architecture, Data/AI, and Operations to align scope, timelines, and success metrics.</li></ul></li></ul>Qualifications:<ul><li>Bachelor degree in computer science, information systems, electronics engineering, voice/data communications, public/business administration, or a related field required; Master's degree preferred.</li><li>7+ years of progressive QA experience, including 3+ years managing teams and running QA across multiple concurrent initiatives/value streams.</li><li>Hands-on expertise with Web stacks: React/TypeScript &amp; Azure Services.</li><li>Test automation: Playwright or Cypress; SpecFlow/NUnit/xUnit; Postman/Newman; contract testing with Pact.</li><li>CI/CD and environments: Azure DevOps or GitHub Actions; familiarity with IaC.</li><li>Demonstrated QA leadership for AI, including safety and evaluation practices.</li><li>Experience leading onshore–offshore QA delivery and managing vendors/partners.</li><li>Strong communication and stakeholder management skills; ability to influence executives, academic leaders, and technical teams.</li><li>Working knowledge of FERPA, accessibility (WCAG 2.2), and secure test data practices.</li><li>Experience with CampusVue, Salesforce CRM, Oracle HCM and Great Plains preferred.</li><li>Previous experience with higher education strongly preferred.</li><li>Demonstrates a high level of understanding of enterprise architecture discipline. Has in-depth knowledge of current and planned Information Technology systems portfolio.</li><li>Demonstrates a high level of business knowledge.</li><li>Ability to manage and work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Excellent analytical and organizational skills.</li><li>Strong communication skills, both written and verbal. Must be able to communicate technical matters into messages that can be broadly understood across the organization.</li><li>Strong customer service skills.</li><li>Ability to self-direct, self-pace, multi-task, and function well under pressure of deadlines and conflicting priorities.</li><li>Willingness to work a flexible schedule.</li><li>Ability to travel/drive locally on a weekly, daily and/or on an as needed basis.</li></ul>#LI-CM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Senior Manager, Quality Assurance

Company Profile SoCal JCB is a highly successful, fast-growing business We pride ourselves in customer service. We invest in our workforce and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers.Position Summary SoCal JCB currently has an opening for a Territory Sales Representative to support our machine sales coverage. This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale of products and services offered by SoCal JCB. The Sales Representative will serve as the primary liaison between SoCal JCB and the customer.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations and preparing quotes.</li><li>Build relationships with customers quickly and in a mutually beneficial manner.</li><li>Listen to and engage every customer to obtain sufficient information to correctly determine or confirm his/her requests.</li><li>Answer customer questions regarding products, prices, availability, product uses and rental policies.</li><li>Fulfill requests promptly and accurately, in line with company procedures.</li><li>Obtain customer information such as name, address and payment method. Enter orders into database.</li><li>Create quotations and maintain records of contacts, accounts and orders.</li><li>Consult with clients after contract signings to resolve issues and provide ongoing support.</li><li>Knowledge of products to troubleshoot machine issues over the phone.</li><li>Ensure showroom, equipment, displays, counters, and signs are clean, well-stocked, orderly and attractive.</li><li>Aid in the schedule and dispatch of deliveries.</li><li>Work with team members to ensure high quality work and the best possible customer experience</li><li>Maintain CRM database, knowledge of Sales Force a plus</li></ul>Minimum Requirements<ul><li>High-dollar, high-volume sales experience</li><li>Experience with customer negotiations</li><li>Prior territory management experience preferred</li><li>High energy, excellent communication skills, and a strong work ethic required</li><li>Leadership Skills a strong plus for future growth opportunities</li><li>Self-Improvement skills and set high standards for personal performance</li><li>Excellent customer service skills</li><li>Ability to perform at a high capacity in fast paced environment</li><li>Must pass any drug screens and background checks</li></ul>Preferred Qualification <ul><li>Bilingual (English and Spanish)</li></ul>SoCal JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JobFamilyManagementPayTypeSalary

SoCal JCB - Territory Sales Rep 

As an Admissions Advisor for a certified Great Place to Work, you will guide prospective students on their path towards a career in healthcare. In doing so, you will help them change not only their own lives, but also those of the patients in their care. You will be a prospective student’s first connection at American Career College, and you will support them through the application and enrollment process.How you can impact:<ul><li>Advise and enroll qualified applicants into programs of study that are beneficial to the students’ career objectives and academic needs in an efficient and supportive manner.&nbsp;</li><li>Build relationships with prospective students primarily through phone and email communications.&nbsp;</li><li>Prioritize the university’s philosophy of truly caring about students.&nbsp;&nbsp;</li><li>Treat prospective and enrolled students with professionalism and respect.&nbsp;</li><li>Establish a strong and up to date understanding about specific programs, program objectives, enrollment process, requirements, and content offered by the university to make a complete and factual presentation to prospective students and other interested parties.</li></ul>Your experience includes:&nbsp;&nbsp;&nbsp;<ul><li>Experience in marketing or related environment preferred.</li><li>Experience with MS Office.&nbsp;</li><li>Experience with data entry and multi-line phone aptitude.&nbsp;</li><li>Experience with reception and telephone techniques.</li></ul>Education:&nbsp;&nbsp;<ul><li>High school graduate or equivalent required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

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