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Placer County is currently accepting applications for Claims Specialist - I and II.&nbsp; Each level in this job series has different minimum qualifications.&nbsp; To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment:&nbsp;Claims Specialist&nbsp;- I &nbsp; &nbsp; &nbsp; &nbsp;#2025-12855-01Claims Specialist - II&nbsp; &nbsp; &nbsp; &nbsp;#2025-12856-01

County of Placer

Claims Specialist - I/II

SUMMARY:&nbsp; The Facilities Maintenance Technician is responsible for daily support and execution of campus facilities maintenance, custodial services and other general campus operations.&nbsp; Incumbent must strive to provide a safe, clean and efficiently operating campus environment supportive of learning and growth.&nbsp; This role requires the familiarity with cleaning procedures, chemicals, cleaning equipment as well as a variety of trades including, but not limited to basic plumbing, carpentry, minor electrical, roofing, landscaping and various HVAC systems.&nbsp; Qualified applicants must perform as the main point of contact for all campus facility related requests, while adhering to all safety protocols. University philosophy is considered in carrying out duties and responsibilities of position: quality services to clients (students, faculty, staff &amp; visitors); development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion. KEY JOB ELEMENTS: <ul><li>Clean and monitor the campus facilities to ensure a safe, clean, efficiently operating and productive work environment. </li><li>Meet with campus vendors, contractors, security and suppliers as directed by Facilities Management. </li><li>Coordinate and execute facilities/grounds maintenance and janitorial needs as directed by Facilities Management, may work alone or with a crew. </li><li>Assist Facilities Management in schedule and organize any service work performed by technicians, vendors and contractors relative to repairs, cleaning and security operations. </li><li>Perform maintenance repairs for basic plumbing, minor electrical, carpentry, HVAC systems, roofing and general landscaping. </li><li>Consult with Facilities Management before calling in outside services or contractors. </li><li>Conduct regular building rounds and submit reports to Facilities Management to ensure your area of responsibility is clean and that cleaning and maintenance crews are keeping their assigned facilities clean and equipment in working order. </li><li>Respond to client inquires and complaints. Ensure timely and quality service delivery to clients. Follow up with clients to ensure customer satisfaction. </li><li>Setup group moves and events within campus and set the example by maintaining your assigned area clean and direct cleaning staff to ensure their areas are clean and orderly. </li><li>Maintain office and desk key inventory including inventory control and an accurate list of keys assigned to employees and contractors. </li><li>Maintain a detailed understanding of the campus facilities systems and equipment </li><li>Order and maintain inventory of building materials and supplies as required </li><li>Ensure South University standards of performance and safety are maintained. </li><li>Keep and maintain accurate work records </li><li>Other duties as needed. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; </li></ul>REQUIREMENTS:&nbsp;<ul><li>High school degree required. </li><li>2-5 years of solid experience in the maintenance industry preferably in a post-secondary institution. </li><li>Understands working methods and procedures used in cleaning and minor maintenance of buildings </li><li>Understands qualities and uses of all cleaning equipment and maintenance tools </li><li>Excellent written and verbal communication skills. Strong interpersonal skills with a wide variety of populations. </li><li>Superior organization, prioritization, self-motivation, and problem resolution skills. </li><li>Ability to analyze problems and recommend solutions. </li><li>Must be a well-rounded individual who can perform on a variety of cleaning and maintenance tasks each day. </li><li>Ability to interact effectively as a leader or a team member and work collaboratively with other departments. </li><li>Ability to listen to customers (students, faculty, staff and visitors) and to understand and respond positively to their requests </li><li>Ability to work without close supervision and to set one’s own priorities. </li><li>Ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds. </li><li>Ability to stand and walk for lengthy periods of time. </li></ul>Physical or Sensory Demands:&nbsp;<ul><li>Frequently lift up to 25 pounds, occasional heavy lifting of up to 50 pounds </li><li>Occasionally climbs up to 15 feet with a ladder </li><li>Exposure to heavy dust, dirt, chemical or paint fumes, or other airborne matter </li><li>Exposure to extreme heat, electric current, hazardous chemicals or other potential hazards </li><li>Sitting or standing for extended periods with no control over rest periods </li><li>Pushes/pulls brooms, vacuums, buffers, scrubbers, cleaning carts </li><li>Must bend, stoop and crawl and occasionally operate hedge trimmers, pressure washers and leaf blowers </li></ul>ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, through&nbsp;email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. JobFamilyAll PositionsEducationLevelHigh School

South University

Facilities Maintenance Technician 

POSITION SUMMARY: Instruct and facilitate meaningful learning of the course outcomes in the curriculum and proactively support all facets of the learning environment. Provide education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. Encourage a culture of learning that values mutual responsibility and respect, life-long learning, diversity, and ethics as well as personal and professional development. Assure that the South University philosophy: quality service to students; development, growth, involvement, and recognition of employees; and an environment conducive to innovation, positive thinking, and expansion is considered in carrying out the duties and responsibilities of this position. Participate in activities that promote the stature of the academic programs, departments, and colleges and abide by the South University Board of Trustees and administration's mandates.This is an in-person position. Not Remote.KEY JOB ELEMENTS:<ul><li>Manage the educational process to ensure every student is involved in a positive educational experience through the learning, teaching, and social environment.</li><li>Perform faculty responsibilities as outlined in the faculty job description in accordance with the provisions of Faculty Supplement to the South University Employee Handbook. </li><li>Provide course instruction that aligns with the South University model of curricula and supports the South University style of system delivery.</li><li>Design and deliver instruction through the development of instructional plans to meet course outcomes, the development of activities that support lesson objectives, and for online courses, deliver the instruction as approved within each course shell. </li><li>Effectively utilize technology in the classroom to support the student learning experience.</li><li>Enable the achievement of pre-defined outcomes for student achievement and evaluation of learning by providing instruction that fosters proficiency and establishes student performance criteria and evaluation. </li><li>Deliver learning-centered instruction by establishing an educational environment conducive to learning and student involvement and effectively planning and preparing for classes and student success. </li><li>Promote student success by showing flexibility in style and work schedule and exhibiting a passion for teaching and students, and engaging students in the learning process. </li><li>Manage the educational environment through keeping accurate records, submitting grades and other reports on time, and enforcing academic and attendance policies consistent with the school, campus, or online division.</li><li>Relate professional/life/industry experience to learning by continuing professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities.</li><li>Participate in the faculty development process to enhance knowledge, skills, and abilities in learner-centered instruction. </li><li>Communicate consistently and effectively with supervisor(s), faculty, and other South University administrators. </li><li>Contribute to a learning culture by participating in curriculum and system task forces, support local campus events such as orientation and graduation, and participate in various other workshops and meetings. </li></ul>REQUIREMENTS:<ul><li>A master's degree in nutrition or a degree in a related discipline and 18 graduate hours in nutrition classes is required.</li><li>Graduate teaching assistants: master's in the teaching discipline or 18 graduate semester hours in the teaching discipline, direct supervision by a faculty member experienced in the teaching discipline, regular in-service training, and planned and periodic evaluations.</li><li>Experience in instruction or formalized education process, preferably in a post-secondary or college institution.</li><li>Membership in a professional association tied to the area of instruction preferred. </li><li>Active, valid, and unencumbered state licensure or certification as applicable to the discipline.</li><li>Academic Processes - knowledge of university guidelines, course descriptions, and academic terminology</li><li>Clerical - knowledge of office administrative procedures, including accurate record-keeping</li><li>Computer - ability to perform basic computer processes, including word processing, web browsing, and utilization of Microsoft Office</li><li>Technical Knowledge and Application - proficiency with the online learning environment, including the creation of digital media and utilization of learning management systems</li><li>Mathematics – ability to perform basic mathematic calculations</li><li>Critical Thinking - uses logic and reasoning to look at different types of information in order to make conclusions and work through problems</li><li>Research - Locates key facts and information to learn more about different types of information</li><li>Interpersonal Skills - communicates and interacts with people effectively while being aware of social perceptions</li><li>Time Management - manages one's own time to accomplish assigned tasks</li><li>Attention to Detail - thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed</li><li>Written Comprehension - ability to read and understand information and ideas presented in writing</li><li>Written Expression - ability to communicate information and ideas in writing so others will understand.</li><li>Oral Comprehension - ability to listen to and understand information and ideas presented through spoken words and sentences</li><li>Oral Expression - ability to communicate information and ideas in speaking so others will understand</li><li>Selective Attention (Focus) - ability to concentrate on a task over time without being distracted</li><li>Organizational - ability to organize large amounts of information and tasks</li><li>Teaching - ability to convey course concepts and material in a manner that others can understand</li><li>Engagement –ability to learn from students' participation, demonstrate fair and consistent behavior in all matters, and show compassion without being ineffectual.</li><li>Ability to physically work in the United States while performing all responsibilities of the position for the University.</li><li>Computing - ability to access a personal computer, Internet connection, and telephone connection (hardware, software, and Internet access specifications to be provided) to fulfill teaching and related administrative responsibilities.</li><li>Office Hours - ability to hold required office hours and respond to student questions and administration within the required response time.</li><li>Orientation participation -ability to complete the New Faculty Orientation and other assigned/required training (e.g., Code of Conduct) through South University.</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelMaster’s Degree

Adjunct Faculty - Nutrition

SUMMARY:The Program Director is a member of the faculty (rank commensurate with experience) who also holds an administrative appointment related to managing a specific program or programs.&nbsp; Responsibilities include: classroom instruction, day-to-day program operations, assisting students toward successful program completion and staffing the classroom with instructors who support the mission of the University. The Program Director is co-responsible with the Campus Director and Dean of Academic Affairs and Operations for the fiscal wellbeing of the program as it relates to education and helping to maintain/grow enrollment.&nbsp; KEY JOB ELEMENTS:<ul><li>Perform instructional duties as assigned as outlined in the Faculty job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li><li>Select and develop Program Advisory Council (PAC) that meets at least once per year.</li><li>Participates in faculty development each year as required.</li><li>Select, train, develop, manage, and lead regular and adjunct faculty according to the guidelines provided by the Campus Director and Dean of Academic Affairs and Operations, the Program Chair and in accordance with the policies and procedures of the University/Campus.</li><li>Effectively administer and grow the Anesthesiologist Assistant program including curriculum development, student registration/advisement, community relations and campus relations. </li><li>Support University programs designed to achieve student completion rates as outlined in the five-year strategic plan.</li><li>Collaborate with other Academic Program Directors within own school and across schools and with the Department Chair re: scheduling, sharing faculty, curriculum and other.</li><li>Notification of expected or unexpected substantive change within the program and of any change in institutional accreditation status or legal authority to provide postsecondary education.</li><li>Assures full compliance with federal, state and accrediting body standards and regulations, as well as adhering to all policies and procedures.</li><li>Facilitates the submission of required programmatic fees and documentation, including reports of graduation rates, performance on state licensing or certification examinations and employment rates.</li><li>Assures compliance with accreditation criteria within two years or the length of the program, whichever is shorter.</li><li>In the absence of a Department Chair for the Anesthesiologist Assistant program, is co-responsible, with the Dean of the College of Health Professions, for accreditation activities on his/her campus which are normally handled by the Department Chair.&nbsp; </li><li>Supervise those activities of the faculty and administrative staff that are in direct support of the Anesthesiologist Assistant program.</li><li>Organize, administer, continuously review, plan, and develop processes that ensure general effectiveness of didactic education in the program.</li><li>Have regular contact with all entities that participate in the education of the students</li><li>Ensure that continuous and competent medical guidance for the clinically related program components is provided, so that:<ul><li>Supervised clinical instruction meets current standards of acceptable practice</li><li>Anesthesiologist assistant students learn, develop, and practice the knowledge and skills essential to successful professional interactions with physicians in the medical workplace.</li></ul></li><li>Ensure that continuous and competent educational guidance is provided, so that the didactic demands placed by the clinical educational environment are adequately addressed by classroom curriculum design.</li><li>Other responsibilities as determined by the Campus Director and Dean of Academic Affairs and Operations and the Department Chair.</li></ul>OITION REQUIREMENTS:<ul><li>A minimum of two years successful performance in a full-time university-level teaching role and prior management experience in higher education or in another organization within the program director’s discipline.</li><li>Must be Anesthesiologist Assistant certified by the NCCAA or its successor.</li><li>Hold a graduate degree in education, administration, medicine, or the medical basic sciences.</li><li>Have the requisite knowledge and skills to administer the classroom/academic aspects of the program; and have the requisite knowledge and skills to administer the operation of the overall program.</li><li>Ability to read, understand, interpret and implement accreditation criteria and state agency regulations.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, and public groups.</li><li>Experience with computerized administrative systems. Proficient with the use of standard office applications on personal computers.</li></ul>WORK ENVIRONMENT:The individual must be able to travel out of the local area with an occasional overnight stay to participate in a variety of conferences and meetings. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to lift up to 10 pounds. The vision requirements include ability to adjust focus and close vision.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.&nbsp;&nbsp;JobFamilyAll PositionsPayTypeSalaryEducationLevelMaster’s Degree

Program Director, Anesthesiologist Assistant Program

POSITION SUMMARY: Instruct and facilitate meaningful learning of the course outcomes in the curriculum and proactively support all facets of the learning environment. Provide education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. Encourage a culture of learning that values mutual responsibility and respect, life-long learning, diversity, and ethics as well as personal and professional development. Assure that the South University philosophy: quality service to students; development, growth, involvement, and recognition of employees; and an environment conducive to innovation, positive thinking, and expansion is considered in carrying out the duties and responsibilities of this position. Participate in activities that promote the stature of the academic programs, departments, and colleges and abide by the South University Board of Trustees and administration's mandates.This is an in-person position. Not Remote.&nbsp;KEY JOB ELEMENTS:<ul><li>Manage the educational process to ensure every student is involved in a positive educational experience through the learning, teaching, and social environment.</li><li>Perform faculty responsibilities as outlined in the faculty job description in accordance with the provisions of Faculty Supplement to the South University Employee Handbook. </li><li>Provide course instruction that aligns with the South University model of curricula and supports the South University style of system delivery.</li><li>Design and deliver instruction through the development of instructional plans to meet course outcomes, the development of activities that support lesson objectives, and for online courses, deliver the instruction as approved within each course shell. </li><li>Effectively utilize technology in the classroom to support the student learning experience.</li><li>Enable the achievement of pre-defined outcomes for student achievement and evaluation of learning by providing instruction that fosters proficiency and establishes student performance criteria and evaluation. </li><li>Deliver learning-centered instruction by establishing an educational environment conducive to learning and student involvement and effectively planning and preparing for classes and student success. </li><li>Promote student success by showing flexibility in style and work schedule and exhibiting a passion for teaching and students, and engaging students in the learning process. </li><li>Manage the educational environment through keeping accurate records, submitting grades and other reports on time, and enforcing academic and attendance policies consistent with the school, campus, or online division.</li><li>Relate professional/life/industry experience to learning by continuing professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities.</li><li>Participate in the faculty development process to enhance knowledge, skills, and abilities in learner-centered instruction. </li><li>Communicate consistently and effectively with supervisor(s), faculty, and other South University administrators. </li><li>Contribute to a learning culture by participating in curriculum and system task forces, support local campus events such as orientation and graduation, and participate in various other workshops and meetings. </li></ul>REQUIREMENTS:<ul><li>Faculty teaching general education courses at the undergraduate level: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (a minimum of 18 graduate semester hours in the teaching discipline).</li><li>Faculty teaching associate degree courses designed for transfer to a baccalaureate degree: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (a minimum of 18 graduate semester hours in the teaching discipline).</li><li>Faculty teaching associate degree courses not designed for transfer to the baccalaureate degree: bachelor's degree in the teaching discipline or associate's degree and demonstrated competencies in the teaching discipline.</li><li>Faculty teaching baccalaureate courses: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (minimum of 18 graduate semester hours in the teaching discipline). </li><li>Faculty teaching graduate and post-baccalaureate course work: earned doctorate/terminal degree in the teaching discipline or a related discipline.</li><li>Graduate teaching assistants: master's in the teaching discipline or 18 graduate semester hours in the teaching discipline, direct supervision by a faculty member experienced in the teaching discipline, regular in-service training, and planned and periodic evaluations.</li><li>Experience in instruction or formalized education process, preferably in a post-secondary or college institution.</li><li>Membership in a professional association tied to the area of instruction preferred. </li><li>Active, valid, and unencumbered state licensure or certification as applicable to the discipline.</li><li>Academic Processes - knowledge of university guidelines, course descriptions, and academic terminology</li><li>Clerical - knowledge of office administrative procedures, including accurate record-keeping</li><li>Computer - ability to perform basic computer processes, including word processing, web browsing, and utilization of Microsoft Office</li><li>Technical Knowledge and Application - proficiency with the online learning environment, including the creation of digital media and utilization of learning management systems</li><li>Mathematics – ability to perform basic mathematic calculations</li><li>Critical Thinking - uses logic and reasoning to look at different types of information in order to make conclusions and work through problems</li><li>Research - Locates key facts and information to learn more about different types of information</li><li>Interpersonal Skills - communicates and interacts with people effectively while being aware of social perceptions</li><li>Time Management - manages one's own time to accomplish assigned tasks</li><li>Attention to Detail - thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed</li><li>Written Comprehension - ability to read and understand information and ideas presented in writing</li><li>Written Expression - ability to communicate information and ideas in writing so others will understand.</li><li>Oral Comprehension - ability to listen to and understand information and ideas presented through spoken words and sentences</li><li>Oral Expression - ability to communicate information and ideas in speaking so others will understand</li><li>Selective Attention (Focus) - ability to concentrate on a task over time without being distracted</li><li>Organizational - ability to organize large amounts of information and tasks</li><li>Teaching - ability to convey course concepts and material in a manner that others can understand</li><li>Engagement –ability to learn from students' participation, demonstrate fair and consistent behavior in all matters, and show compassion without being ineffectual.</li><li>Ability to physically work in the United States while performing all responsibilities of the position for the University.</li><li>Computing - ability to access a personal computer, Internet connection, and telephone connection (hardware, software, and Internet access specifications to be provided) to fulfill teaching and related administrative responsibilities.</li><li>Office Hours - ability to hold required office hours and respond to student questions and administration within the required response time.</li><li>Orientation participation -ability to complete the New Faculty Orientation and other assigned/required training (e.g., Code of Conduct) through South University.</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelBachelor’s Degree

Adjunct Faculty - Chemistry 

Adjunct Faculty - Nutrition 

SUMMARY:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for providing general financial aid knowledge and overviews to new, continuing, and returning students.&nbsp; Develop, negotiate and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid. Explain and guide students and parents through the application process, including verification, conflicting information, and C Code Resolution.&nbsp; Counsel students on all acceptances and other matters related directly to the student financial plan. Assure that the South University philosophy: quality services to clients; development, growth, involvement and recognition of employees; sound economic principles; and an environment which is conducive to innovation, positive thinking and expansion is considered in carrying out the duties and responsibilities of this position.KEY JOB ELEMENTS:<ul><li>Work cohesively with Admission Representative in order to facilitate outstanding service to prospective students and their parents.&nbsp; </li><li>Efficiently and accurately package assigned students including includes new, continuing, re-entry and transfer students.</li><li>Guide students on the financial aid process, including required forms, documents, and process.&nbsp;&nbsp; </li><li>Create financial plans for assigned students in compliance with institutional policies and Federal regulations, communicate the plan to students and parents, and effectively explain rights and responsibilities for each aid source.</li><li>Assist students and parents with alternative means of financing any remaining balance after awarding eligible federal, state, or institutional aid </li><li>Ensure student files are complete and accurate and that aid is paid to students’ accounts in a timely manner.</li><li>Review ISIRs, request outstanding documents, and perform all levels of verification and C Code reviews.&nbsp; </li><li>Utilize reports to review students, analyze work needed, ability to prioritize daily workload independently prioritize workload.&nbsp;&nbsp; </li><li>Strong Customer Service, ability to calm students and parents, accurately articulate the status of a student’s aid and account.</li><li>Complete the appropriate training modules within 30 days of the new or revised module becoming available.</li><li>Assist with or perform special projects as assigned. Other duties as assigned</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor’s degree in a related discipline or Associate’s Degree and 3 years of related experience with federal and student financial aid, or 5 years of related experience with federal and student aid.&nbsp; </li><li>Financial aid or accounting experience required.</li><li>Customer service, problem-solving experience required.&nbsp; </li><li>Excellent communication and interpersonal skills.&nbsp; </li><li>Ability to make small group presentations as well as skill in interacting on a one on one basis.</li><li>The ability to multi-task, work independently, and make decisions based on guidelines.</li><li>Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid software (Campus Vue/Campus Nexus preferred)</li></ul>WORK ENVIRONMENT:The environment is dynamic and goal oriented requiring multi-tasking of responsibilities at all times. This position requires the ability to work effectively with a variety of personalities both within the school and with the public.&nbsp; A caring and self-directed nature is essential.&nbsp; Must possess a desire and ability to study, practice and obtain additional knowledge and skills on an ongoing basis to remain well versed in financial aid program offerings, policies and procedures. The operating environment requires strict adherence to all regulatory requirements and internal policies.&nbsp; The position works extensively with the financial aid staff and the admissions department personnel.&nbsp; Outside contacts include prospective students and applicants, their families and guests, and others such as government agencies, public school systems and private businesses.&nbsp;&nbsp; The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelHigh School

Financial Aid Advisor - II

POSITION SUMMARY:The Director of Admissions is responsible for assisting the campuses in attaining admissions goals, in particular inquiry conversion to enrollments, and enrollments to new student matriculation at plan. The Director of Admissions must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS:<ul><li>Collaborate with Assistant Vice Chancellor of Admissions to establish forecasts to ensure planned new student targets are met. </li><li>Assure adequate staffing levels and productivity through effective personnel management.&nbsp; This includes but is not limited to selection and hiring of employees coupled with their being trained, developed, motivated, and effectively managed.&nbsp; This includes enrollment teams receiving regular feedback, observation and support.&nbsp; </li><li>Responsible for achieving conversions of inquiry to applicant; and applicant to new student standards.</li><li>Monitor expenses to assure budget compliance. </li><li>Contribute to marketing plans to support inquiry conversion and applicant lock-in. </li><li>Ensure compliance with all SU policies and procedures, ethical standards, and compliance with all federal, state and accreditation requirements. </li><li>Partner with other EC members, faculty and staff to assure a vibrant perpetual student recruitment environment.&nbsp;&nbsp; </li><li>Other duties as assigned.</li></ul>CORE VALUES:Core Values unify the culture of South University and represent the guiding principles that influence the company’s vision, mission, and performance outcomes. <ul><li>Doing the Right Thing.&nbsp; Conveys a position of principle even during opposition.&nbsp; Takes appropriate action to heighten awareness and influence positive change.</li><li>Integrity.&nbsp; Conducts all activities honestly and fairly to create an environment of mutual trust and equity.</li><li>Respect.&nbsp; Openly shows appreciation for the ideas and contributions of others to create an environment of collaboration, involvement and growth.</li><li>Providing Value.&nbsp; Continuously seeks to understand the requirements of all constituencies.&nbsp; Makes collaborative decisions to ensure needs are met or exceeded through the delivery of quality services.</li><li>Excellence.&nbsp; Displays a commitment to exceptional quality that creates an environment of innovation, positive thinking and continuous improvement.</li><li>Learning-Centered Focus.&nbsp; Actively supports an outcomes-based, learning-centered culture through the delivery/support of an engaging educational delivery system.</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor’s Degree preferably in a business or sales related discipline.&nbsp; </li><li>Minimum of 3 years admissions advising experience is required for all external applicants.&nbsp; Internal South University Senior Admissions representatives will be considered with 2 years of experience in admissions. </li><li>Minimum of 2 years of management experience.&nbsp; Preference will be given to managers that have higher education experience.</li><li>Minimum of one year as a Sr. Admissions Representative and completion of the Manager Certificate Program. This may be substituted for the management experience listed in number 3.</li><li>Demonstrated experience in hiring and building a successful team is preferred. Proven experience in meeting/exceeding sales goals and developing strategies.</li><li>Experience managing employee relations issues/concerns is preferred.</li><li>Serve effectively as a member of a team. </li><li>Ability to work a flexible schedule, including evening and weekends as required.</li></ul>ACCOUNTABILITY:<ul><li>Direct:&nbsp; New student and if assigned, readmissions plans; School revenue; Employee staffing, training, development, satisfaction and retention.</li><li>Indirect:&nbsp; Student Persistence; School’s reputation. </li></ul>ABILITY TO TRAVEL:The individual must be able to travel locally, for community outreach, and out of the area to the corporate office or other offsite locations for a variety of conferences and meetingsWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsPayTypeSalaryEducationLevelBachelor’s Degree

Director of Admissions 

SUMMARY:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This position is responsible for providing student centered academic counseling through the student lifecycle and for ensuring the delivery of effective and quality service to students in the following areas: course scheduling, timely response to requests for information, at risk student interventions and referrals to university resources. This is accomplished through proactively advising students of University’s policies and procedures, assisting students with developing goals and plans for progression through the program of study, and collaborating with Admissions, Financial Aid, Faculty, Program Directors, and University Support Services on the student’s behalf.&nbsp; This position provides comprehensive support services and serves as the primary advocate for the assigned student body, aimed to improve the student experience and retention to graduation.KEY JOB ELEMENTS:<ul><li>Provide individualized proactive advising to all assigned students. </li><li>Drive student persistence and success through orientation, exposure to the learning platform, effective class scheduling, and monitoring degree progress to graduation. </li><li>Develop course schedules for new, continuing, transfer and reentry students aligned with course sequencing in the curriculum and provide advisement focused on academic progress toward graduation in the shortest time possible for the student, as applicable to their individual situation. </li><li>Maintain direct contact with assigned students via phone, text and e-mail; respond to student inbound communication within established timeframes</li><li>Monitor student’s attendance, grades, academic progress, and financial responsibilities, and develop success plans for at-risk students, or those experiencing challenges, in collaboration with faculty, academic leadership and University support services. </li><li>Demonstrate proficiency with understanding and communicating policies in the University Catalog, Student Handbook and Programmatic Handbooks as they relate to assigned students, such as Satisfactory Academic Progress Policy, Attendance Policies, Academic Integrity/Academic Honesty Policies, Conduct Policies and Appeals Procedures.</li><li>Provide guidance to assigned students for academic procedures such as grade challenges or appeals.</li><li>Facilitate new student’s acclimation to the academic environment prior to the first class by reviewing the enrollment process, providing an overview of the on-line or campus classroom and reviewing graduation progression options.&nbsp; </li><li>Audit student academic records regularly and determine progression towards and candidacy for graduation.</li><li>Assist students reentering the university after being withdrawn or dismissed from the University with the reinstatement process, monitor student progress to graduation, provide proactive advising, and develop interventions as needed.</li><li>Effectively access and perform assigned duties using the Student Information System, Learning Management System and relevant databases.</li><li>Maintain compliance with management of student information through adherence to FERPA requirements and Record Management Policies.</li><li>Participate and successfully complete all academic counselor training and development activities; mentor new Academic Counselors and participate in onboarding as requested</li><li>Other duties as assigned by supervisor.</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor’s degree in a related degree required, master’s preferred</li><li>3-5 years Academic advising or academic counseling experience</li><li>Customer Service experience preferred</li><li>Strong basic computer software (MS Office) skills as well as exposure to Customer Relationship Management Systems or Student Information Systems (Campus Vue/Campus Nexus preferred)</li></ul><ul><li>Excellent customer service skills, as well as strong written and verbal communication skills</li><li>Strong interpersonal skills with student and faculty populations</li><li>Effective organizational and problem resolution skills</li><li>Ability to communicate and effectively act as a member of a team.</li></ul><ul><li>Able to develop productive relationships with students, colleagues and supervisors in a virtual environment </li><li>Able to effectively present information and respond to questions or requests from students, staff and faculty</li><li>Able to create and act on academic reports and forecasts</li><li>Ability to interact effectively as a member of a team and work collaboratively with other departments</li><li>Able to adapt to changing assignments and multiple priorities</li><li>Ability to work without close supervision and to set one's own priorities and work schedule</li></ul>WORK ENVIRONMENT:The environment is dynamic and goal oriented requiring multi-tasking of responsibilities at all times. This position requires the ability to work effectively with a variety of personalities both within the school and with the public.&nbsp; A caring and self-directed nature is essential.&nbsp; Must possess a desire and ability to study, practice and obtain additional knowledge and skills on an ongoing basis to remain well versed in financial aid program offerings, policies and procedures. The operating environment requires strict adherence to all regulatory requirements and internal policies.&nbsp; The position works extensively with the financial aid staff and the admissions department personnel.&nbsp; Outside contacts include prospective students and applicants, their families and guests, and others such as government agencies, public school systems and private businesses.&nbsp;&nbsp; The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelBachelor’s Degree

Academic Counselor II 

POSITION SUMMARY:Responsible for electronically processing a high volume of loan applications and guarantees, financial aid applications, COD grant payment data, and other financial aid information. Incumbent must assure that the South University philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion is considered in carrying out the duties and responsibilities of this position.This position offers a hybrid remote work arrangement.&nbsp;KEY JOB ELEMENTS:<ul><li>Award student financial aid based on student funding plan. This includes Title IV loans, Pell, and FSEOG.</li><li>Award Institutional grants based on MOU</li><li>Award Employee Tuition Assistance vouchers</li><li>Review ISIRs for conflicting information.</li><li>Perform Verification on ISIRs received</li><li>Clear C-codes on ISIR</li><li>Review Post Screen ISIRs</li><li>Process Late Disbursements</li><li>Process Transfer Monitor Alert</li><li>Import and Export COD, NSLDS, and CPS files using EdConnect</li><li>Resolve COD origination Rejects</li><li>Resolve validation rejects</li><li>Perform Daily batching of Funds</li><li>Perform Daily Posting of Funds</li><li>Perform Return of Title IV calculation</li><li>Perform Institutional Refund Calculation</li><li>Review accounts for Canceled students</li><li>Review and Award Pell based on Enrollment level after the term starts&nbsp;</li><li>Email Initial and Secondary Education plans for VA students</li></ul>REQUIREMENTS:&nbsp;<ul><li>Associate's degree in accounting or finance OR 7 years of financial aid experience.</li><li>Two or more years of support experience in a key data entry role, preferably in a Financial Aid office.</li><li>Knowledge of CARS, CampusVue, Lawson or similar is helpful, although the ability to learn new software may substitute.</li><li>Knowledge of Title IV regulations relating to student loan processing preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal skills with both executive and school staff populations.</li><li>Superior organization, prioritization, self-motivation, and problem resolution skills.</li><li>Comfort in computing environment; high level of proficiency in word processing and spreadsheet software.</li><li>Proficiency in all Microsoft Office Applications, experience with CARS system or CampusVue and Department of Education Software, preferred</li><li>Ability to complete work in a timely fashion in accordance with federal regulations.</li><li>Ability to learn new software packages quickly and with minimal support.</li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.</li><li>Ability to work without close supervision and to set one's own priorities.</li></ul>ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp;While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, via video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.JobFamilyAll PositionsEducationLevelHigh SchoolTelecommutePercentage50

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