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Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Position Overview:Astound Broadband is currently searching for a Network Support (CNOC) Technician I for our Applications, Systems and Network Operations Department.&nbsp; The Commercial Network Operations Center is responsible for monitoring and response of service related issues impacting customers in order to expedite repair and minimize negative customer experience. The Operations department is a 24/7 service provider for the organization.The CNOC Technician I provides 24/7 trouble isolation and remote restoration for Commercial customers services as they connect to the Astound Broadband Powered by Wave network. These include, but are not limited to detection, ticketing and triaging of switch, network, transport, or systems faults across multiple technologies on the Voice, Video and Data and Power Plant network. The CNOC Technician I utilizes all available OSS platforms and tools to perform isolate, repair or restore faults for Enterprise Customer networks.&nbsp; Additionally, the CNOC Surveillance Technician I will maintain strong situational awareness of changes being performed throughout the core network through a solid change management process. This position reports directly to the CNOC Manager/Supervisor and has no supervisory responsibilities.&nbsp;This position has a potential for a Hybrid work environment.The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The company reserves the right to modify or change the duties or essential functions of this job at any time.A Day in the Life of the Network Support Technician:<ul><li>Triage commercial services and equipment for outages and performance issues</li><li>Isolate and identify cause of faults for customer network related issues</li><li>Remote restore/reroute competencies</li><li>Perform equipment checks remotely using automated monitoring tools in accordance with established policies and procedures</li><li>Properly assess impact to core network/services and resulting impact to Customers and escalate appropriately</li><li>Interface directly with Internal and External Enterprise Engineers/Technicians</li><li>Event Escalation</li><li>Reporting</li><li>Support of hosted voice services</li></ul>The ideal person for the role will:<ul><li>Ensure accuracy and completion of work performed and evaluate the effectiveness of results, in conjunction with team leads or management staff</li><li>Maintain a good working image to Customers and the community with regard to personal presentation, communication, and caliber of work effort</li><li>Punctual, regular, and consistent attendance</li><li>Availability to work any shift in a 24/7/365 environment</li><li>Work in a strong team environment</li></ul>What You Bring to the Table:<ul><li>3+ years of technical experience in a telecommunications, network, cable, or related industry.</li><li>Strong verbal, written, and interpersonal communication skills.</li><li>Telecom or MSO Network Operations Center experience is a plus.</li><li>Proven experience and detailed knowledge in supporting Network protocols and networking technologies, HFC plant and system delivery, and VoIP platforms.</li><li>Working Knowledge of Microsoft Desktop Applications &nbsp;(Excel, Word, Outlook).</li><li>Ability to assess and troubleshoot complex technical issues with a logical, detail-oriented approach.</li><li>Ability to execute remote system restorations and implement alternate routing strategies during outages or maintenance.</li><li>Hands-on experience in identifying and resolving issues in RF networks.</li><li>Solid understanding of network protocols: Basic Linux Commands, LANs and Wans, OSI model, Subnetting and routing, Cisco iOS software.</li><li>Familiarity with power infrastructure components including generators, UPS systems, batteries, commercial power feeds, and ATS.&nbsp;</li><li>Proficient in utilizing NOC tools for issue identification and escalation.</li></ul>Education:&nbsp;<ul><li>High School Diploma or equivalent experience or related vendor certification preferred. </li></ul>Travel:<ul><li>0% </li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Salary:&nbsp;The base salary range for this position is $22.00 - $28.00/hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington &amp; California and may not be applicable to other locations.<ul><li>Network Support Technician I - $22.00 - $23.63/hr</li><li>Network Support Technician II - $23.50 - $26.65/hr</li><li>Network Support Technician II - $26.00 - $28.00/hr</li></ul>Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have fun&nbsp;Diverse Workforce / EEO:&nbsp;Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):&nbsp;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. &nbsp;CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Network Support Technician I, II or III

<h4>Our Culture</h4>EDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;24&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022, 2023 and 2024 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 44 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Loads, secures, transport, delivers, and unloads products to and from specified destinations</li><li>&nbsp;Provides exceptional customer service</li><li>&nbsp;Participates and promotes growth incentives</li><li>&nbsp;Perform daily inspections (DDVIR) of the truck, maintaining it in excellent working condition.</li><li>&nbsp;Must be willing to be a significant member of the service team</li><li>&nbsp;Inspects vehicle and notifies supervisor of needed equipment, supplies, or routine maintenance</li><li>&nbsp;Maintains compliance with all federal, state, DOT and company safety requirements</li><li>This role includes on-call responsibilities, as the needs of the company require that you work past your regular departure time or otherwise outside of your regular work hours</li></ul>Minimum Education:<ul><li>High school diploma, GED or equivalent training and experience.</li></ul>Minimum Work Experience:<ul><li>Previous truck driving experience preferred</li><li>Basic understanding of computer concepts and usage</li><li>Physically able to lift 75 pounds and pull objects up to 125 pounds in all weather conditions</li><li>Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.</li></ul>Required Licenses, Certifications, Registrations:<ul><li>Class A or B CDL, Hazmat and Tanker Endorsement</li></ul>Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Seasonal Heating Oil Delivery Driver

A subsidiary of H.O. Penn Machinery, SITECH is a Trimble, Spectra, and Precision DealerMachine Control Technology - Field Service Technician &nbsp;Territory: Southeastern PA, DE and Mid-Southern NJ&nbsp;Pay: $70,000 - $80,000/year (dependent on relevant experience)Bonus: 5% Bonus PotentialBenefits:<ul><li>Medical/dental/vision insurance</li><li>Retirement plan</li><li>Paid time off &amp; company holidays</li><li>Company-provided vehicle (Ford 150 XL)</li><li>Company-provided cell phone</li></ul>Based out of: Allentown, PATerritory:&nbsp;Southeastern PA, DE, and Mid-Southern NJ&nbsp;Details on SITECH Products:Trimble: machine control, site positioning, intelligent compaction, paving control, drilling and piling, and office softwareSpectra Precision: laser levels, grade levels, pipe lasers, and laser receiversPropeller: 3D drone mapping and data analyticsResponsibilities:<ul><li>Installing, maintaining, and troubleshooting all types of Trimble Machine Control Technology</li><li>Performing training and completing service work orders</li><li>Requirements: travel to customers, on site / some overnight stay when needed</li><li>Opportunity to grow (with identified strengths) – into sales, support, training, etc.</li><li>Represent the company in a positive, professional manner</li><li>Proactively pursue sales opportunities during customer interactions</li><li>Work in a proactive, safe manner in compliance with all safety practices, policies and training</li><li>This is a field position that is offered with a company vehicle: Ford F150 XL</li></ul> Qualifications:<ul><ul><li>Minimum two (2) years’ experience in mechanical service – troubleshooting electrical software and hardware issues<ul><li>Construction machinery, and technology preferred</li></ul></li><li>Clean and valid driver’s license required (this is a road/field service position)</li><li>Must be highly computer proficient to be able to run diagnostic software and prepare service communications</li><li>Must have strong communication and high-level self-management skills</li></ul></ul> Physical Requirements:<ul><ul><li>Standing and walking</li><li>Lifting (up to 60lbs.)</li><li>Carrying (up to 50lbs.)</li><li>Push/pull (up to 80lbs.)</li><li>Sitting, rotation and forward bending (sitting and standing)</li><li>Hand coordination and reaching</li><li>Grip (80lbs. with both hands, 30lbs. with preferred/single hand)</li><li>Foot pedal operation</li><li>Crawling, low work (kneeling), and awkward positioning</li><li>Outdoor work (as required)</li></ul></ul> We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.

3 Technician Jobs in Ottsville, PA 18942, USA