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Driver - PoolJob ID: 6311Location: El Paso, TXFull/Part Time: Part TimeRegular/Temporary: RegularFLSA StatusNon-ExemptPosting End DateReview of resumes will begin immediately and continue until a qualified candidate is selected.Salary$17.00 hourly; Semi-monthlyHours per WeekOn call - As neededHiring DepartmentParking and Transportation ServicesPlease NoteMust possess a valid Class B commercial driver's license (CDL) with passenger endorsement issued by the State where the applicant resides and must be insurable as defined in the UT System BPM 16-05-02, as applicable to the performance of essential duties and responsibilities of the position.Finalist must successfully pass a motor vehicle record check and a pre-employment drug and alcohol test.This position is part-time and on an as needed basis.Required Application MaterialsA resume is required in order to apply.Purpose of PositionProvide safe, reliable, and efficient transportation to all faculty, staff and students.Essential FunctionsDrives and operates University shuttle buses and other vehicles over assigned routes.Stops at designated points to load and unload passengers.Assists in the boarding of passengers using wheelchairs or other mobility aids and properly secure wheelchairs and scooters.Provides service to students, employees and visitors.Notifies dispatch of deviations, overload, accidents, passenger incidents, medical/behavioral problems, or bus mechanical/electrical trouble.Checks condition of vehicles and reports needed adjustments or repairs.Performs minor maintenance, cleaning of vehicles, and fueling vehicles.Maintains mileage reports.Completes and submits written reports concerning passengers and all accidents.Complies with all State and University policies.Other duties may be assigned.Required QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High school diploma or general education degree (GED)Valid driver's license, CDL Class B with passenger endorsementSix weeks minimum of commercial driving experience.Preferred QualificationsTwo (2) years or more of commercial driving experience.Driving a bus and passenger carrying experience.Working ConditionsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to feel and reach with hands and arms. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 50 pounds.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.The noise level in the work environment is usually moderate.EO/AA StatementIn keeping with its Access, Excellence, and Impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6291395jeid-9aedb497739db449932a06fe9f64b46b" target="_blank">https://apptrkr.com/6291395jeid-9aedb497739db449932a06fe9f64b46b</a>

The University of Texas at El Paso

Driver - Pool

Position Title: Laboratory Technician (Physical Science) Department: Physical Science (PHS) Division: Mathematics and Sciences (MAS)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Status: Continuous Part-time (up to 25 hours/week) Working Hours: Monday - Friday, Daytime and Evening Group: Support Staff Association (SSA UNION)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Grade: 9 Salary Range: ($19.11 - $21.00 hourly) FLSA: Non-exempt Revised: 05/2025 ________________________________________________________________________________ Reporting Relationships Reports to: Dean of Mathematics and Sciences Closely Partnered with: Physical Sciences Laboratory Manager Supervision Exercised: Supervision may be exercised over student workers Job Summary Perform specialized chemical lab duties as required using knowledge from a chemistry education and the experience level required for this position. These duties include the determination and preparation of the proper concentrations of a variety of chemical solutions and the best packaging and placement for students’ safe usage. Also required is the setup and removal of laboratory equipment for the student exercises, experiments and faculty demonstrations for the chemistry labs. Prepare and store all chemicals and solutions in a safe manner as to meet state OSHA requirements. Work closely with the faculty and full-time laboratory manager to identify and mitigate laboratory safety hazards. Excellent communication and organization skills are a must.&nbsp; Essential Duties and Responsibilities include the following. Additional related duties may be assigned.<ul><li>Prepare materials and anticipate prompt setup and take down of those items and resources needed for the chemistry labs to operate appropriately, including experiments and lab practicals.</li><li>Prepare stock solutions and unknowns using analytical equipment (including but not limited to burette hand titration and serial dilution). Familiarity with IR and GC operations preferred.</li><li>Provide laboratory solutions and chemicals in appropriately labeled containers and in amounts suitable for student use and to reduce waste and contamination.</li><li>Maintain and restock general laboratory utility equipment as necessary for student use.</li><li>Maintain and restock scientific and analytical instrumentation support materials and report low stock to full-time laboratory manager for re-ordering.</li><li>Repair breakdowns of small equipment (drawer locks), and facilitate glass waste removal.</li><li>Perform daily maintenance and rudimentary cleaning of equipment and countertops in student laboratories and storage rooms to ensure a safe and clean work environment.</li><li>Maintain a safe and logically ordered laboratory storage room.</li><li>Store chemicals in recommended cabinets or shelving by groups of compatibility.</li><li>Clean and wash laboratory equipment and glassware which has been cleaned improperly by the students after their use.</li><li>Assist the full-time Laboratory Manager in ordering chemical supplies using Colleague and assorted vendors as needed.</li><li>Assist in maintaining the chemical inventory database of all chemicals in stock. This must be updated at a minimum of annually.</li><li>Assist in updating the computer database of experiment setup sheets. This must be updated at the close of each semester to keep abreast of all changes.</li><li>Assist in coordinating laboratory check-in and check-out procedures.</li><li>Request maintenance service for needed items through email to the Dean who will submit a ticket to Plant Operations and Maintenance or IT.</li><li>Conduct informational tours for prospective students as needed.</li><li>Assist in providing for the safe storage of in-house generated hazardous wastes. Maintain ongoing inventory lists as these wastes are generated.</li><li>Possess the ability to prioritize and organize work effectively, to work with minimal supervision, and to develop and maintain effective working relationships with faculty and the full-time lab manager.</li><li>Use tact and courtesy, and establish and maintain effective relationships with persons contacted in the course of work.</li><li>Regular attendance is expected and mandatory to employee success. This is a twelve-month position. Hours may change on a semester basis to accommodate scheduled labs.</li></ul>Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Bachelor’s degree in life science or physical science (preferred) or Bachelor’s degree in Education or related field with a major in Chemistry; must have minimum 20 hours total, including both chemistry and physics.&nbsp;Other qualifications include working knowledge of: adherence to proper laboratory safety practices and procedures, computers and software, analytical instrumentation operation and maintenance, spreadsheets and databases. The successful candidate must have the desire and ability to interact positively with all Physical Science faculty (Chemistry, Physics, Geology, and Physical Geography). &nbsp; Work Environment While performing the duties of this job, the employee works indoors. &nbsp; Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Application Process Applicants are encouraged to submit their materials electronically at <a href="http://www.rockvalleycollege.edu/employment" target="_blank">http://www.rockvalleycollege.edu/employment</a>. Application review will begin July 6, 2025.&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;

Rock Valley College

Laboratory Technician (Physical Science)

Contract Change SpecialistPlease note that we do not offer visa sponsorship for this position.The primary responsibility for this position is to provide quality after-issue servicing of life insurance products.&nbsp; This includes processing changes to life policies and annuities based on the contractual rights indicated within the policy and product specifications, in a timely and accurate manner; to communicate with field associates and home office associates in order to process changes in compliance with both company and state regulations.&nbsp;&nbsp;The incumbent will work with a wide variety of individuals, including producers, policy owners and field associates, as well as coordinate work with several home office business units including, but not limited to, New Business, Underwriting, Replacements, &nbsp;Inbound and Outbound Payment Centers , Contract &amp; Licensing , Title and Claims.&nbsp;Key Responsibilities<ul><li>Analyze requests from policy owners or field associates for availability; involves reviewing product specifications, contractual language, old rates books and agent guides, etc.</li></ul><ul><li>Review for completeness of requirements received and communicate any missing requirements to agent or policy owner</li><li>Coordinate with After Issue Underwriter for requirements needed for changes that add a risk to the company and order&nbsp;underwriting requirements such as but not limited to medical exams, RX reports, MIB, Motor vehicle&nbsp; reports and any other requirements the underwriter requests, includes preparing each case for the Underwriting review and acting as liaison between Underwriting and Agent/Policyholder for additional information</li></ul><ul><li>Responsible for managing the case (change) from beginning to end , communicating in a timely manner with the agent or policyholder and other business areas as needed</li></ul><ul><li>Prompt and efficient processing of submitted transactions within designated time frame</li><li>Perform final review of policy change, calculate changes to premiums and commissions, preparation of &nbsp;documentation of all reviews</li><li>Process changes to policies by inputting updated information into&nbsp; our administrative systems, including the traditional life, disability and vantage systems; issues new policies on the new business system and makes appropriate changes to many supporting systems to complete the actual changes to the policy</li><li>Maintain quality work and perform quality checks of &nbsp;new or changed policy and mails out appropriate forms and documentation directly to agent and/or policy owner</li><li>Complete updates of systems and files all documentation in permanent, imaged application; performs follow-up as needed and appropriate</li></ul><ul><li>Reviews the legacy system controls each morning and if the system reports show any out of balance situations, will work with the Team Manager and/or Team Lead to determine if we alert IT or a business area</li><li>Reviews error reports and reports from the legacy systems that require business areas to take action and responsible for alerting each business area of the action required or errors ; will work closely with Team Manager and/or Team Lead as needed</li></ul><ul><li>Actively involved with the SEC, FINRA and state audits; also involved with transactional audits that occur annually</li><li>Perform other duties related to servicing and maintaining Inforce Policies</li></ul>Job Requirements<ul><li>High School diploma</li><li>Strong math skills preferred</li><li>Thorough and observant, with an eye for detail</li><li>Strong communication skills both verbal and written</li><li>Maintain confidentiality</li><li>Organized and Driven</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook)&nbsp;</li><li>Ability to meet established deadlines; must be able to work independently and as a team player</li><li>Ability to work in a fast-paced environment; strong interpersonal skills a must</li><li>Establish and maintain effective working relationships</li><li>Must be able to pass a background check</li><li>Strong problem solving skills</li><li>Conscientious and responsible</li><li>LOMA course completion required within first year on the job (FLMI Level 1 – Course 280 &amp; 290); strongly encouraged to obtain LOMA designations ACA and ALMI</li><li>Ability to pass a background check</li><li>A strong work ethic and a demonstrated ability to work independently in a fast-paced environment with a high degree of accuracy</li></ul> <h6>&nbsp;The base compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package, which includes a 401(k) retirement plan match, medical, dental, and vision insurance, paid holidays, and a generous paid time off plan, as well as other benefits.</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Contract Change Technician

DescriptionAt. St. Francis-Emory Healthcare, we recognize that our patients deserve qualified, engaged, and competent healthcare professionals. And we know that our employees deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop. We have a positive, hopeful, and resilient leadership team that is solely focused on taking care of the heart of St. Francis – the people who work here. If you feel that your skills and compassion fit with our vision for person-centered care and evidence-based practice, and you would like to belong to a hospital family that only the best are invited to join, we invite you to apply today.<ul><li>Under the direction of an RN is responsible for patient safety, welfare, and the implementation of therapeutic milieu and treatment plans.</li><li>Serve as a patient observer on a patient care unit who has been assessed to require any degree of observation in order to maximize patient safety.</li><li>Perform general receptionist and clerical duties in order to facilitate efficiency of the nursing unit. </li></ul>FLSA: Non-exemptEEO:<ul><li>01 Officials and Managers</li><li>02 Professionals</li><li>03 Technicians </li><li>04 Sales Workers</li><li>05 Administrative Support Workers</li><li>06 Craft Workers</li><li>07 Operatives</li><li>08 Laborers and Helpers</li><li>09 Service Workers</li></ul> QualificationsMinimum Education<ul><li>High school diploma or equivalent Required</li><li>Two (2) years of collegiate coursework to include general psychology, interpersonal communication, abnormal psychology, and/or human growth and development Preferred</li></ul>Certifications<ul><li>Basic Life Support (BLS)</li><li>Certified Nursing Assistant (CNA) preferred</li><li>Handle with Care Certification or CPI within 90 days of hire</li></ul>Minimum Work Experience<ul><li>One (1) year of experience in a healthcare setting is preferred</li></ul>Required Skills<ul><li>Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision</li><li>Must be able to work in a stressful environment and take appropriate action</li></ul>

St. Francis-Emory Healthcare

Mental Health Technician Adult Psych, PRN

<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.<h4>What you'll be doing</h4>Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.PATIENT CARE TECHNICIAN STATE SPECIFIC BOARD OF NURSING REQUIREMENTS California<ul><li>Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR</li><li>Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program. </li></ul>Maryland<ul><li>Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR</li><li>Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR</li><li>Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.</li></ul>New Mexico<ul><li>Must have New Mexico dialysis technician certificate at time of hire OR</li><li>Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR</li><li>New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician. </li><li>After January 1st, 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.</li><li>The applicant must submit proof of a valid national hemodialysis technician certificate from a recognized organization.</li><li>Hemodialysis technician students must have a current basic life support credential prior to and while the student has contact with patients</li></ul>OHIO<ul><li>Must have Ohio dialysis technician intern certificate at time of hire OR</li><li>Hired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program.</li><li>Must obtain Ohio Board of Nursing Certificate (OCDT) not less than twelve (12) months and not later than eighteen (18) months of enrolling in the USRC OCDT program.</li></ul>OREGON<ul><li>Must possess current Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division at time of hire OR</li><li>Must obtain Oregon dialysis technician provisional certificate within three (3) weeks of successful completion of training program and obtain Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division within eighteen (18) months. An Oregon Provisional Certification is valid for six months and can be renewed for one additional six month period.</li></ul>&nbsp;

U.S. Renal Care

Dialysis Patient Care Technician- CCHT Required

Dialysis Patient Care Technician

<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients.&nbsp; The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.What you'll be doingPatient care. &nbsp;You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. &nbsp;You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. &nbsp;You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings. PATIENT CARE TECHNICIAN STATE SPECIFIC BOARD OF NURSING REQUIREMENTS California<ul><li>Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR</li><li>Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program. </li></ul>Maryland<ul><li>Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR</li><li>Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR</li><li>Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.</li></ul>New Mexico<ul><li>Must have New Mexico dialysis technician certificate at time of hire OR</li><li>Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR</li><li>New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician. </li><li>After January 1st, 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.</li><li>The applicant must submit proof of a valid national hemodialysis technician certificate from a recognized organization.</li><li>Hemodialysis technician students must have a current basic life support credential prior to and while the student has contact with patients</li></ul>OHIO<ul><li>Must have Ohio dialysis technician intern certificate at time of hire OR</li><li>Hired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program.</li><li>Must obtain Ohio Board of Nursing Certificate (OCDT) not less than twelve (12) months and not later than eighteen (18) months of enrolling in the USRC OCDT program.</li></ul>OREGON<ul><li>Must possess current Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division at time of hire OR</li><li>Must obtain Oregon dialysis technician provisional certificate within three (3) weeks of successful completion of training program and obtain Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division within eighteen (18) months. An Oregon Provisional Certification is valid for six months and can be renewed for one additional six month period.</li></ul>&nbsp;

<h4>Description</h4>6+ Month Contract Investment Support Analyst – High Touch Services The Investment Support Analyst will provide dedicated technology, productivity and collaboration support services to Fidelity’s Investment Management and trading professionals. The Senior Support Technician must be customer obsessed, adaptive to change and thrive in a rapidly evolving Agile organization. The role will provide productivity, innovation and preventative technology support and services for Fidelity’s associate IT computing product offerings. If you have the experience and expertise with a passion for End User Computing, a career in High Touch Services at Fidelity may be right for you! The Expertise you Have <ul><li>4+ years working in an enterprise environment, troubleshooting Windows 10, MacOS and iOS, virtual and cloud solutions </li><li>Strong customer service, oral and written communication skills </li><li>Experience working in an enterprise AD environment </li><li>Experience installing software, security patches, SW updates on desktops, virtual devices, laptops, etc. </li><li>Experience supporting a Citrix environment preferred </li><li>Experience supporting multi-media and video conferencing hardware and software </li><li>Strong working knowledge of Office 365 and Office for Mac </li><li>Ability to work easily as a member of a team or independently; prioritize workflow based on urgency and customer requirements </li><li>Ability to be able to work comfortably with members of the firm of all skill and seniority levels </li><li>Associates degree in Computer Science, Information Technology or equivalent work experience preferred </li><li>Microsoft Window10 certification, Apple certification preferred </li></ul> The Purpose of Your Role In this role, the Technician works in collaboration with other members of the Fidelity business and End User Computing community to: <ul><li>Provide technology support for onsite and remote associates by resolving moderately complex to highly complex technical issues and problems. </li><li>Demonstrate an expert ability to manage the needs of multiple requests to create an effective schedule and successfully adapt to changing that schedule on short notice as situations change. </li><li>Collaborates with helpdesks and 3rd level support teams and across the organization to troubleshoot highly complex issues and identify technology solutions. </li><li>Support IT projects, including but not limited to: office moves, data recovery, hardware and software testing, product migrations, platform migrations, software delivery, event support, home office support, etc. </li><li>Provide desk side support by identifying, tracking, troubleshooting and resolving requests\incidents. </li><li>Serves as subject matter expert in all service areas including Windows 10, hardware platforms, mobile devices, phone systems, printers, application deployments and other technologies. </li><li>Provides support to a myriad of corporate and BYOD mobile devices using both android and iOS. </li><li>Addresses customer expectations and meets customer requests for multiple service offerings </li><li>Proactively identifies trends in the environment and potential areas that may cause future problems, escalates and communicates diagnostics appropriately </li><li>Provide issue resolution of reported systems and application issues while keeping the end user community regularly informed of your progress </li><li>Eliminates common problems before escalating issues to the next level then break complex issues into appropriate parts in order to understand the issues at hand as well as the needs of the customer </li><li>Maintains hardware inventories and provides procurement services for end user community </li><li>Coordinates new user access and systems setup with various support groups </li></ul> The Skills You Bring Skills and Knowledge<ul><li>Experience demonstrating proficiency installing, troubleshooting and supporting laptops, MacBook’s, PCs, virtual machines, iPads and business critical applications via 1:1 desk side visits, phone, chat and remote. </li><li>Experience demonstrating proficiency supporting Windows 10, MacOS, Office365 and productivity tools </li><li>Experience supporting investment applications such as Bloomberg, Factset, Morningstar, Etc… </li><li>Experience demonstrating proficiency providing in person multi-site video conferencing meeting support. </li><li>Experience demonstrating proficiency supporting end user collaboration tools, such as Microsoft SharePoint, Teams, and video conferencing technologies </li><li>Experience demonstrating expert level customer services skills, communication written and verbal </li><li>Experience demonstrating proficiency supporting mobile devices utilizing iOS and Android operating systems. </li><li>Experience demonstrating proficiency working independently, with minimal guidance. Ability to identify and resolve key issues using partial or conflicting data and pattern recognition. Ability to take a broad perspective to problems to identify and document new, less obvious solutions. </li><li>Mobile Platforms : Intune, Symantec VIP </li></ul> The Value You Deliver The End User Support Technician plays a key role in ensuring investment professionals succeed in navigating business challenges by understanding their technology needs, delivering productivity tools, collaboration services and technology support. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com

Fidelity TalentSource

End User Technician

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Position Overview: Astound Broadband is currently searching for a Field Deployment Technician in our SW Washington area. This position is responsible for troubleshooting, administration, installation, and maintenance of the company’s and customer’s access infrastructure equipment, particularly in our wireless and towers division.The primary position responsibilities will include, but are not limited to:<ul><li>Perform installations, troubleshoot and repair of Wave infrastructure including network connections from microwave and millimeter-wave radio headend to backbone equipment/hardware (interior and exterior)...</li><li>Tower Inspections and PMI's - new and existing – perform PMI’s and correct potential issues.</li><li>&nbsp;Part of a 24/7 on-call rotation.</li><li>Perform connects and disconnects, upgrades, downgrades, and relocates; install additional hand-offs and install or remove equipment</li><li>Network Equipment Installation and Troubleshooting: o Radio installation - microwave and millimeter-wave equipment. o Routers and Switch's o Cable Placement -Terminations and Splicing - Optical fiber and copper. o Wi-Fi Equipment - indoor-outdoor</li><li>Basic DC/AC installation, knowledge and best practices</li><li>As-Builts and Documentation – Create build history/document and upload to the internal Wiki. o Perform Site Survey</li><li>Various tasks and special projects assigned by manager associated with the organization and company with the emphasis of driving efficiency and optimization</li></ul>Our ideal candidate will possess:<ul><li>Required to work at heights installing telecom equipment/materials on towers, monopoles, etc. including mounts, radios and antennas – ideally, 1+ years of tower climbing experience.</li><li>Competent Tower Climber and Rescue per ANSI/ASSE Z490.1-2009 &amp; ANSI/ASSE Z359.2-2017 (will certify)</li><li>RF awareness preferred (will certify)</li><li>Rigging experience preferred</li><li>Basic to Intermediate experience is required in the following areas: o Physical, data-link and network protocols and architectures o Routers o Firewalls and switches o System load balancing and redundant system architecture.</li><li>Able to set up and or design simple to complex network involving wireless equipment, Cisco switches and routers.</li><li>Demonstrates ability to diagnose and solve problems.</li><li>Exhibits the ability to follow direction and possesses the ability to follow through.</li><li>Must enjoy the challenge of technical concepts and communicate those concepts at varying levels.</li><li>Basic experience with LAN and WAN Technology</li><li>Ability to comply with all Company implemented safety procedures</li><li>Knowledge of basic mathematics and electronics</li><li>Vision ability: close vision, peripheral vision, and ability to adjust focus</li><li>Ability to work in fast-paced and dynamic environments with limited supervision</li><li>Strong attention to detail with excellent time management and organization skills</li><li>Basic knowledge of DC components and best practices</li><li>Basic understanding of the physical network layer, CAT 5e/6, 66 blocks, 110 blocks, patch panels, fiber optic cables, etc.</li><li>Ability to work in fast-paced and dynamic environments with limited supervision</li></ul>Essential Job Functions:<ul><li>Ability to work independently.</li><li>Ability to work while standing 50 - 70% of the time.</li><li>Ability to work with small components and wires to make cable connections.</li><li>Ability to make cable connections in tight spaces by bending, reaching, twisting.</li><li>Ability to differentiate between different sizes and colors of wires.</li><li>Ability to lift 50lbs repeatedly</li><li>Ability to perform Tower Rescues</li><li>Vision ability: close vision, peripheral vision, and ability to adjust focus.</li><li>Must have the ability to communicate by telephone, correspondence, and in person.</li><li>Must possess a good command of the English language, including excellent enunciation, grammar and lack of slang.</li><li>Must have basic mathematics techniques</li><li>Must be able to sit for extended periods.</li><li>Must have ability to frequently use repetitive motions of the wrist, hands and/or fingers.</li><li>Must be able to work in a standard office environment; no hazardous or disagreeable work conditions.</li><li>Must have ability to operate standard office equipment, to include personal computer, telephone, copier, facsimile machine, and calculator.</li><li>Must possess a Valid driver's license</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionBase Salary: The base salary range in Washington for this position is $23.00/hr - $30.00/hr, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.<ul><li>Field Deployment Technician I: $23.00/hr - $27.50/hr</li><li>Field Deployment Technician II: $26.00/hr $30.00/hr</li></ul>Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

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