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We have an opening for a Records Processing Specialist at our&nbsp;Chattanooga State campus!
* Please Note: This position is primarily remote. Occasional travel to campus may be required as needed. *
Our Purpose&nbsp;- We support and empower everyone in our community to learn without limits.
Our Values:&nbsp;
We cultivate a welcome and supportive environment.
We care about the well-being of each other.
We instill trust through integrity and transparency.
We encourage fearless innovation and resilience.
We collaborate to build a better future.
Our Mission&nbsp;-&nbsp;We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.&nbsp; Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.
POSITION SUMMARY
Responsible for serving as the lead processor for the Records Office, ensuring accuracy of institutional, state, and federal reporting to agencies such as the Tennessee Board of Regents, the Tennessee Higher Education Commission, the Tennessee Student Assistance Corporation, and the National Student Clearinghouse. This position is also responsible for accurate data entry related to critical processes within the Records Office that support multiple departments and stakeholders. Assist with the schedule building process and registration cycles to ensure system accuracy. Assist with the end of term processing, beginning of term setup, and analyzing Banner updates as they relate to the Admissions and Records Department. Back-up support for transcript request processing, curriculum maintenance, program of study changes, and other Records related requests. Participate in cross-departmental collaboration campus wide to support compliance, student success, and data integrity.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Holistic Student Support
<ul>
<li>Adhere to reporting deadlines and assist with extracting data for both internal and external reporting (Clearinghouse, Tennessee Board of Regents, etc.).</li>
<li>Review reporting errors and resolve them within a timely manner.</li>
<li>Provide accurate data entry for both credit and vocational students related to withdrawal processes for various departments.</li>
<li>Assist with the beginning of term setup, term scheduling, schedule accuracy, and providing guidance on best practices for scheduling in Banner.</li>
<li>Assist with the year-round schedule building process, term set-up, registration codes, course section maintenance, and other schedule related responsibilities.</li>
<li>Assist with end of term processing to produce accurate final grades, academic standing, repeated grade identification, and other Records office reporting.</li>
<li>Develop written training materials highlighting the impact of critical processing errors on high-stakes reports.</li>
</ul>
Fiscal Stewardship
<ul>
<li>Assist with Bursar procedures (deletion, e-rate, dual rate, etc.) to maintain compliance with college, state, and federal policies.</li>
<li>Provide accurate reporting to the Tennessee Higher Education Commission as it directly affects the College’s funding through the outcomes-based funding formula.</li>
</ul>
Program Innovation
<ul>
<li>Provide timely processing related to study abroad, TN eCampus, and other academic related functions.</li>
</ul>
Teaching Excellence
<ul>
<li>Provide timely processing of grade change requests, clock hour change requests, and other Records Office data changes as needed by Academic Affairs.</li>
</ul>
Organizational Culture 
<ul>
<li>Develop and maintain relationships with colleagues across the college and other TBR institutions.</li>
<li>Communicating thoughtful feedback to assist with accurate campus-wide processing by other departments.</li>
<li>Maintain positive working relationships with interrelated departments on campus.</li>
</ul>
KNOWLEDGE / SKILLS / EXPERIENCE / CHARACTERISTICS
Required
<ul>
<li>Associate’s degree</li>
<li>Three years’ experience within Records, Registrar, Admissions, or Enrollment Services</li>
<li>Two years’ experience with Ellucian Banner software</li>
<li>Ability to prioritize multiple assignments</li>
<li>Communicate both orally and in writing on an appropriate level</li>
<li>Establish and maintain a cooperative, productive, and effective working relationship with direct supervisors, staff members, and management from critical departments</li>
</ul>
Preferred
<ul>
<li>Bachelor’s degree</li>
<li>Five years’ experience within Records, Registrar, Admissions, or Enrollment Services</li>
</ul>
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Work is typically performed in a remote (WFH) office environment. While performing the duties of this position, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone, use hands repetitively to operate standard office equipment; and reach with hands and arms.
Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.
Mental Demands
While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform detailed work on multiple, concurrent tasks.
Salary Range: $44,448 - $52,226
* Application review will begin 15 days after posting *

Motlow State Community College


      Records Processing Specialist (Remote)
    

We have an opening for a Financial Aid Coordinator at our&nbsp;Chattanooga State campus!
Our Purpose&nbsp;- We support and empower everyone in our community to learn without limits.
Our Values:&nbsp;
We cultivate a welcome and supportive environment.
We care about the well-being of each other.
We instill trust through integrity and transparency.
We encourage fearless innovation and resilience.
We collaborate to build a better future.
Our Mission&nbsp;-&nbsp;We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.&nbsp; Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.
POSITION SUMMARY
The Coordinator position is the primary point of contact for the TCAT Student Services and TCAT students on our campus. The Coordinator is responsible for the administration for state grants: TCAT TN Promise, TCAT Reconnect, TCAT TSAA, and Wilder Naifeh Technical Skills Grant, as well as the administrator for federal Title IV aid for all TCAT students which encompasses Federal Pell Grant and federal student loans. This includes verification of application and eligibility, calculation of award amounts and adjustments, monitoring of enrollment and engagement, and certification and reconciliation of award payments. The Coordinator serves as the liaison with state agencies (THEC/TSAC) and utilizes the FAST student information system for downloading eligibility reports, updating eligibility data, certifying award payments, and making payment adjustments. In addition, the role maintains extensive knowledge of clock hour programs, federal and state eligibility, and college financial aid requirements, policies, and procedures.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Holistic Student Support
<ul>
<li>Serve as primary liaison between TCAT and Office of Financial Aid</li>
<li>Daily monitoring of award applications, eligibility changes, registration, engagement, and academic progress with timely responses to and communications with TCAT students and parents (within FERPA guidelines)</li>
<li>Builds positive working relationships with colleagues in other Chatt State offices, TCAT offices, TCAT instructors, and outside agencies</li>
<li>advise students and families and answer questions related to aid eligibility requirements, missing or incomplete documentation, and aid status</li>
</ul>
Fiscal Stewardship
<ul>
<li>Ensure accurate administration of federal, state, and institutional financial aid funds in accordance with all applicable regulations.</li>
<li>Monitor fund expenditures and reconcile accounts regularly to prevent over-awards, aid discrepancies, or compliance risks.</li>
<li>Adheres to consistent, accurate policies, procedures, and processes for awarding TCAT students, making award adjustments, and evaluating eligibility in accordance with federal, state, and institutional guidelines</li>
<li>Develops and adheres to consistent, transparent business practices, both within the Financial Aid Office and in collaboration with outside offices, for accurate fund reconciliation, monitoring of award payments/adjustments, and requests or returns of state funds</li>
</ul>
Organizational Culture &amp; Inclusive Practices
<ul>
<li>Collaborates with TCAT for proactive outreach and engagement of students</li>
<li>Establishes clear communication channels with students, faculty, staff, and outside agencies</li>
<li>Coordinate with other Financial Aid staff to maintain constant coverage of escalations and emails from other offices on campus</li>
<li>Contribute to a positive, collaborative, and respectful team culture focused on shared goals, continuous improvement, and high-quality student service.</li>
<li>Engage in ongoing professional development</li>
</ul>
Program Innovation
<ul>
<li>Monitor attendance and eligibility requirements for all students in clock hour programs</li>
<li>Provide input regarding compliance and processing for clock hour programs</li>
<li>Develop innovative approaches to ensure ongoing compliance with federal, state, and institutional regulations.</li>
<li>Evaluate changes in financial aid regulations and adjust internal processes to maintain compliance while optimizing operational efficiency.</li>
</ul>
KNOWLEDGE, SKILLS, AND WORK CHARACTERISTICS
<ul>
<li>Effective time management and prioritization of job demands</li>
<li>Attention to detail and understanding of data analysis, mathematical &amp; financial computations, and identifying/resolving data discrepancies</li>
<li>Ability to work collaboratively and establish positive, productive working relationships</li>
<li>Excellent communication and customer service skills</li>
<li>Demonstrates continuous learning and improvement in knowledge of and compliance with state regulations, technical processes, and professional development</li>
<li>Works independently, with minimal supervision, meets goals and deadlines, is self-directed and seeks innovative ways to perform job responsibilities efficiently and effectively</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS
<ul>
<li>Must possess at least an Associate’s Degree in a related field, such as Accounting, Finance, Business, or Education – Bachelor’s preferred</li>
<li>Proficient in Microsoft Office and other commonly used office applications</li>
<li>Prefer experience working with a student information system, such as Ellucian Banner, Ellucian Colleague, or PeopleSoft.</li>
<li>Extensive experience working in a finance, customer service, or educational setting, preferably at a postsecondary institution</li>
<li>Comfortable working in a stressful, fast-paced environment with a high level of sensitivity towards confidentiality and working with a diverse student population</li>
<li>Demonstrated skills in basic accounting and clerical functions</li>
</ul>
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Work is typically performed in an office environment. While performing the duties of this position, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone, use hands repetitively to operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.
Mental Demands
While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; observe and interpret situations; learn and apply new information or skills; perform detailed work on multiple, concurrent tasks.
Salary Range: $48,572 - $60,715
* Application review will start 30 days after posting *


      Financial Aid Coordinator
    

Title: Adjunct Instructor – Aviation Technology Adjunct Lab Technician
Required Documents Needed to Upload at Time of Application: • Resume • Unofficial Transcripts
Position Summary: To provide technical support to the Aviation Technology program, including personnel and students during class, AVIT program, and courses, as well as provide support in the summer for the program.
Department: Aviation Technology
Duties and Responsibilities: 1. Prepare and set up laboratory activities for instructors and students, ensuring all necessary tools and materials are available and in good working condition. Provide technical assistance to faculty and students during lab sessions, addressing questions and facilitating hands-on learning experiences. Provide oversight of open lab time. 2. Supervising the study and learning activities of students assigned 3. Maintain accurate inventory records of tools, equipment, and consumables, ensuring all necessary materials are available for instructional use. Monitor stock levels, manage reordering processes, and minimize waste through effective resource utilization. 4. Maintain accurate inventory records of tools, equipment, and consumables, ensuring all necessary materials are available for instructional use. Monitor stock levels, manage reordering processes, and minimize waste through effective resource utilization.
Required Qualifications:&nbsp;
Availability/Closing Date: This posting is not a guarantee of an open position. Applications for adjunct lab technician positions are accepted continuously and reviewed by the department if openings are available. Adjuncts are hired on an as-needed basis. Future teaching assignments are on a term-by-term basis, which may include fall, spring, and summer. Postings close yearly on January 31; to maintain your application within the system, you will need to re-apply each year.
Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application.
Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please get in touch with George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions, please contact Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at <a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the top “right” to apply.
 #mrp


      PSCC-Adjunct Instructor – Aviation Technology Adjunct Lab Technician
    

Title: Associate Instructor, Culinary Arts, MCCX
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Oneida/Huntsville
Campus Location: TCAT Oneida/Huntsville - Morgan County Correctional Complex

Job Summary
The Tennessee College of Applied Technology Oneida/Huntsville is accepting applications for the position of Associate Instructor, Culinary Arts located at the Morgan County Correctional Complex, Wartburg, TN.

Job Duties
<ul>
<li>Teach and instruct rehabilitation and correctional students in technical training to prepare them to re-enter the job market in the culinary arts field through lecture, demonstrations, and/or audio visual aids - (Essential)</li>
<li>Prepare syllabi of courses of study with detailed lesson plans - (Essential)</li>
<li>Accurately prepare and submit all required documentation/reports by set deadlines - (Essential)</li>
<li>Administer tests to evaluate student progress - (Essential)</li>
<li>Maintain all student academic records related to the program (i.e., grades, attendance, discipline, etc.) - (Essential)</li>
<li>Attend workshops and/or other training programs to remain current in the Culinary Arts industry - (Essential)</li>
<li>Maintain close communication with correctional personnel and TCAT Oneida/Huntsville administration - (Essential)</li>
<li>Ensure compliance with all TBR, institutional, state, and federal requirements. – (Essential)</li>
</ul>

Minimum Qualifications
Associate Degree or Diploma from an accredited technical training program in Culinary Arts, Family and Consumer Science, or any other field related to the hospitality industry.
Three years of related work experience in the Culinary Arts, nutrition, or dietetics.
ServSafe instructor/proctor certification
Preferred Qualifications
Bachelor’s degree Teaching experience American Culinary Federation certification

Knowledge, Skills, and Abilities
<ul>
<li>Extensive knowledge in the areas of food science, nutrition, sanitation/safety, basic food preparation, professional cooking and meal service, international cuisine, and the management of food production and service in the hospitality industry.</li>
<li>Ability to organize and provide theoretical and practical instructional activities to enable students to compete in the Culinary Arts job market</li>
<li>Organizational and communication skills necessary to be an effective teacher</li>
<li>Computer skills (i.e., Microsoft Office applications, email, etc.)</li>
<li>Indication of willingness to establish and maintain positive working relationships with students, staff, and business/industry personnel</li>
<li>Commitment to remaining current with industry practices through professional development activities</li>
<li>Ability to travel and/or work after school activities such as graduation, in-service, etc.</li>
<li>Strong, moral character, mature attitude, and stable personality.</li>
</ul>
Salary
Commensurate with Tennessee Colleges of Applied Technology salary guidelines
Incomplete online applications will not be considered.
Applicants selected for an interview will be required to tour the Morgan County Correctional Complex.
A criminal background check will be required for the selected applicant.
The Tennessee College of Applied Technology-Oneida/Huntsville does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Tim Smith, Vice President, 355 Scott High Drive, Huntsville, TN 37756, (423) 663-4900, <a href="mailto:awest@tcatoneida.edu" target="_blank">timothy.smith@tcatoneida.edu</a>.


      Associate Instructor, Culinary Arts, MCCX
    

Title: Adjunct Instructor, Practical Nursing
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Oneida/Huntsville
Department: Practical Nursing
Campus Location: TCAT Oneida - Huntsville Campus and Jamestown Campus
Job Summary
Adjunct, part-time instructional position in the Practical Nursing department located on the Huntsville and Jamestown, TN campuses. Instructor will work under the direction of the Coordinator of Practical Nursing and Allied Health along with PN faculty. A high standard of personal and professional ethics with a sincere interest in teaching and nursing is desired.
Job Duties
<ul>
<li>Instruct students through lecture, demonstrations, simulation, and/or audio-visual aids to prepare them to enter the nursing profession. - (Essential) • Supervise students’ clinical experiences as scheduled – (Essential)</li>
<li>Prepare and/or revise syllabi of courses of study with detailed lesson plans. - (Essential)</li>
<li>Administer assessments to evaluate student progress. - (Essential)</li>
<li>Maintain confidential student academic records and submit reports related to the program (i.e., grades, attendance, discipline, etc.). - (Essential)</li>
<li>Maintain ongoing competencies required for RN licensure by participating in continuing education opportunities to remain current in the field. – (Essential)</li>
<li>Attend meetings, day and/or evening, with program stakeholders. - (Essential)</li>
<li>Ensure compliance with all TBR, TN Board of Nursing, institutional, state, and federal requirements. – (Essential)</li>
</ul>
Minimum Qualifications
• Registered Nurse (RN) with active license in Tennessee • Minimum of three (3) years of clinical nursing experience in a hospital and/or long-term nursing facility.
Preferred Qualifications
Bachelor's Degree in Nursing Teaching Experience
Knowledge, Skills, and Abilities
Computer skills, including Microsoft Office applications (Word, Excel, Outlook, etc.) Organizational and communication skills necessary to be an effective teacher. Ability to manage multiple tasks with attention to detail and accuracy. Willingness to remain current through continued education in the occupation to be taught. Potential ability in instruction. Strong, moral character, mature attitude, and stable personality. Networking skills with ability to establish and maintain positive relationships with student, staff, related business, and industry. Time management skills; ability to meet deadlines. Self-starter; ability to work with limited supervision. Ability to lift up to 50 pounds, stoop, stand and walk, with or without accommodation, to demonstrate and perform all work-based projects.


      Adjunct Instructor, Practical Nursing
    

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Want to learn the lost art of meat cutting? If you like precision, are detail-oriented, and you don’t mind frigid temperatures, then our Meat Cutter position, at Texas Roadhouse, is for you!As a Meat Cutter your responsibilities would include:<ul><li>Cutting fresh steaks by hand</li><li>Reading prep sheet</li><li>Following Texas Roadhouse specs</li><li>Tracking product yield</li><li>Setting up a meat display case</li><li>Properly uses and maintains kitchen equipment</li><li>Keeping the meat room walk-in clean and organized</li><li>Following storage and rotation procedures</li><li>Maintains proper safety and sanitation practices</li><li>Exhibits teamwork</li></ul>If you think you would be a legendary Meat Cutter, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.For more information about this position, please contact the restaurant and ask for a manager.

Texas Roadhouse

Meat Cutter

The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Skilled Technician - Honda 385

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

SERVICE ADVISOR-2

The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>AUTONATION</h2>Ford Wolfchase<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Certified Technician - Ford Wolfchase

The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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