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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The NAS organization has been building a program to drive more efficiency and productivity to how we develop, deliver and deploy products and capabilities. As a Data Product Manager on the NAS Product and Business Operations team, this individual will work within NAS and GMNS stakeholders to design reporting &amp; metrics to help drive insights, understand product performance and enable informed management decisions.&nbsp; Reporting to the Director of NAS Business Planning &amp; Reporting, the individual will work across NAS to develop dashboards which represent NAS products’ contribution to the GMNS business. These dashboards for senior leadership will reflect OKR &amp; KPI tracking, target metrics for success, and the impact of technology investment on the GMNS business. Leading stakeholder partnerships across the NAS Product organization will be a key responsibility for understanding strategic goals and metrics that quantify products’ success. Partnering with the broader GMNS analytics team to build these leadership dashboards, this individual will lead the effort to progress the organization to more data-driven investment in NAS products. This is an exciting opportunity to join a growing team which organizes and delivers highly impactful information to the most senior leaders in the GMNS organization.How will you make an impact in this role? •&nbsp;&nbsp;&nbsp;&nbsp;Works across Analytics teams to design dashboards that support senior product leadership needs, including transaction volume trends, metrics for success, card member adoption, authorization rates, and geographical coverage •&nbsp;&nbsp;&nbsp;&nbsp;Leads stakeholder partnerships with product teams to collect and collaborate on requirements which will form the strategic roadmap for the metrics dashboards •&nbsp;&nbsp;&nbsp;&nbsp;Consults with product teams, inside and outside of NAS, on how/where they enable metrics collection for new product features so metrics can be sourced for the dashboard. •&nbsp;&nbsp;&nbsp;&nbsp;Works across NAS leadership to identify other reporting needs to drive better management oversight. •&nbsp;&nbsp;&nbsp;&nbsp;Marks key product launches in the dashboard and investigates the nuances in the data to determine what success can be directly attributed to said launches •&nbsp;&nbsp;&nbsp;&nbsp;Leads partnership with TRACE and NIC teams to ensure data reporting is visualized in a clean manner that accurately conveys the most important product story lines •&nbsp;&nbsp;&nbsp;&nbsp;Partners closely with their Director and VP to craft data-driven insights for product leadershipMinimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Experience as a data product manager working with data engineers to create clear, concise, and accurate reporting dashboards. Cornerstone experience is a plus. •&nbsp;&nbsp;&nbsp;&nbsp;Experience working across teams to identify reporting needs, identify data sourcing opportunities &amp; develop reporting solutions &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Ability to communicate across different teams &amp; band levels to achieve outcomes. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to build storylines using data to support trends &amp; opportunities. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent project management skills to deliver on commitments •&nbsp;&nbsp;&nbsp;&nbsp;Understanding of dashboard tools, with some experience in Power BI preferred.Initial Success Criteria: •&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain reporting that is used by NAS product leadership to drive product strategy &amp; measure results •&nbsp;&nbsp;&nbsp;&nbsp;Ongoing insight into product teams’ strategic goals via regular partnership touch bases with product teams •&nbsp;&nbsp;&nbsp;&nbsp;Clear insight into how product teams incorporate tracking in their product initiatives to inform sourcing of dashboard data •&nbsp;&nbsp;&nbsp;&nbsp;A framework for how investments in specific products drive success metrics of NAS product organization •&nbsp;&nbsp;&nbsp;&nbsp;Bringing analytics teams’ along on our strategic journey and influencing what a successful NAS business reporting dashboard looks likeSalary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Manager-Data Product Management & Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. &nbsp;Let’s share success. The Global Infrastructure Cost Transparency team, a part of Infrastructure Data &amp; Analytics (ID&amp;A), aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency. We are seeking a Data Engineer who knows that delivering on that promise takes foresight, planning and agility. Metric-driven cost optimization, workload-specific forecasting and robust cost modeling are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. If you have proficiency and experience with designing and building these tools, join our team and build a career with us.Let’s build on what you know. If you have deep experience with cost transparency, allocation, and optimization, you'll find a fit within our enterprise-wide Cost Transparency team responsible for establishing consistent workload attribution, unit economics and business value metrics.Here’s just some of what you’ll do: •&nbsp;&nbsp;&nbsp;&nbsp;Build well-architected pipelines to extract, transform and load data from various sources, including general ledger fields and other systems of record into a coherent, actionable format •&nbsp;&nbsp;&nbsp;&nbsp;Design, develop, and maintain reports, processes and KPIs that provide detailed usage statistics, cost correlations and actionable insights across the multi-product infrastructure environment •&nbsp;&nbsp;&nbsp;&nbsp;Build data models for comparisons of deployments on various platforms, cause and effect scenarios, and consumption pattern analysis to underpin business value measurements and cost stewardship for enterprise deployments, platform growth, and product lifecycle strategies •&nbsp;&nbsp;&nbsp;&nbsp;Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation) •&nbsp;&nbsp;&nbsp;&nbsp;Debug basic software components and identify code defects for remediation •&nbsp;&nbsp;&nbsp;&nbsp;Enable the deployment, support, and monitoring of software across test, integration, and production environments •&nbsp;&nbsp;&nbsp;&nbsp;Influence team members with creative changes and continuous improvementsQualifications: Are you up for the challenge? Here’s what you should have: •&nbsp;&nbsp;&nbsp;&nbsp;Hands-on experience with IBM’s ApptioOne and TBM Studio •&nbsp;&nbsp;&nbsp;&nbsp;Hands-on experience designing pipelines to orchestra data ingestion and integration from external systems of record (SORs) into IBM ApptioOne •&nbsp;&nbsp;&nbsp;&nbsp;A deep understanding of ApptioOne modules, namely Cost Transparency, Total Cost of Ownership and Bill of IT •&nbsp;&nbsp;&nbsp;&nbsp;Expert-level knowledge and experience in RDBMS (SQL Server or Oracle or PostGres), NOSQL, Json, Node Js, Python Programming, Astronomer Airflow, HTML and XML •&nbsp;&nbsp;&nbsp;&nbsp;Acumen towards building reporting dashboards and collections for varying audience personas such as executives, finance managers, product leaders, portfolio managers and application owners/managers •&nbsp;&nbsp;&nbsp;&nbsp;Keen ability and interest to build financial strategies, frameworks and tools from the ground up •&nbsp;&nbsp;&nbsp;&nbsp;Ability to demonstrate increased self-reliance to achieve team goals •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrable software development experience in a professional environment and/or comparable experience such as: •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with Agile or DevOps •&nbsp;&nbsp;&nbsp;&nbsp;Experience with API design, either as a provider or consumer •&nbsp;&nbsp;&nbsp;&nbsp;Experience with object-oriented design and coding with variety of languages •&nbsp;&nbsp;&nbsp;&nbsp;Experience with Power BI or Tableau is a plus, but not required •&nbsp;&nbsp;&nbsp;&nbsp;Hands-on expertise with distributed (multi-tiered) systems and relational database design, development, troubleshooting and automated testing •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree in Computer Science, Information Technology, Data Science or related experience is a “nice to have”Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Data Engineer I

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Customer Marketing Analytics team supports US Consumer Marketing through best-in-class Data analytics.This position is responsible for growing and deepening relationships with customers, increasing profitability for American Express and customer relevance in marketing campaigns through best-in-class analytics. In this team, you will have the opportunity to provide critical analytics that drive the core business strategy for marketing channels at American Express. You will perform strategic analyses to identify business opportunities, model customer behaviors to optimally target customers, and perform an in-market test &amp; learn to understand the efficiency of key marketing initiatives throughout the customer lifecycle for US Consumer Business. At the Manager level, the colleague does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems, conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization.How will you make an impact in this role?<ul><li>Develop strong relationship with internal marketing partners to understand and help frame key business problems.</li><li>Drive incremental revenue by scaling spend and lend treatments through targeting customers at the right time with the right offer by continuously intercepting the relevant customer behavior signals in our rich data sources.</li><li>Enhance economic optimization framework with focus on increasing short-term and long-term revenue while optimizing cost through customer level ROI driven targeting.</li><li>Conduct strategic analyses to inform business decisions and provide actionable recommendations. Write and present fact-based presentations to key partners.</li><li>Manage BAU campaign targeting, experimental design, results read, etc. across the entire US consumer portfolio.</li><li>Point of Contact on customer acquisition campaigns for marketing channels</li></ul>Qualifications:<ul><li>Advanced degree in a statistics/business/economics/decision science related field highly preferred.</li><li>Experience with using analytics to drive business results.</li><li>Strong quantitative skills with a solid understanding of probability and statistics</li><li>Deep experience and expertise with databases query languages (HiveQL, SQL, or the equivalent) is a must.</li><li>Experience in working with very large datasets using Big Data tools and platforms (Hadoop, Spark, or the equivalent).</li><li>Understanding of experimental test design in campaign marketing</li><li>Demonstrated ability to frame business problems into analytical problems, leverage external thinking and tools to deliver business insights.</li><li>Self-motivated and ability to work autonomously on multiple projects simultaneously.</li><li>Strong communications and relationship building skills with an ability to develop and deliver effective presentations.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Considerations for sponsorship: Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Marketing Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the General Counsel’s Organization (GCO)The General Counsel’s Organization (GCO) of American Express is where great legal minds influence global business strategy. The GCO mission is to protect and strengthen American Express through legal expertise and strategic advice that helps business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services.About the RoleThe legal landscape is transforming — and so is American Express. Within the General Counsel’s Organization (GCO), we are redefining how legal teams deliver value by embedding innovation, operational excellence, and strategic foresight into everything we do.As Director &amp; Counsel – Legal Risk, Central Support &amp; Service Delivery, you will combine legal expertise with a business partner’s mindset. Drawing on your experience inside a corporate legal department, you will help shape frameworks, partnerships, and innovations that strengthen governance, enhance efficiency, and elevate legal service delivery globally. This role offers the opportunity to drive transformation and influence how American Express identifies, manages, and mitigates legal risk, while advancing innovation and consistency in legal service delivery.Key ResponsibilitiesLegal Risk Management &amp; Governance:<ul><li>Support the development and evolution of GCO’s approach to legal risk management, governance, and operational excellence.</li><li>Contribute to shaping the operating model for the legal function, supporting the 3 Lines of Defense model, robust controls, and strong engagement across teams.</li><li>Assist in defining the future ambition of the legal department and help drive progress toward those goals.</li></ul>Program Oversight &amp; Execution:<ul><li>Manage cross-functional initiatives that strengthen legal governance, internal controls, and compliance frameworks.</li><li>Help develop and embed standards for legal risk and operational accountability.</li><li>Partner with Business, Compliance, Technology, and Risk colleagues to support consistent and effective implementation of frameworks.</li></ul>Innovation &amp; Transformation:<ul><li>Contribute to modernizing legal services using technology, data, and process improvements.</li><li>Promote adoption of generative AI, automation, and analytics to enhance decisions and service delivery.</li><li>Serve as a bridge between legal teams and business partners, translating legal frameworks into practical, client-centered solutions.</li><li>Foster a culture of continuous improvement by supporting scalable, data-driven delivery models that promote transparency, simplicity, and measurable value.</li></ul>Stakeholder Engagement &amp; Communication:<ul><li>Build trusted relationships across Legal Operations, Control Management, and Business Units to align on priorities and drive outcomes.</li><li>Develop and present materials and dashboards for governance forums and executive briefings.</li><li>Collaborate with Audit, Compliance, and Risk teams to proactively identify, manage, and report on legal risks.</li></ul>Why You’ll Love This Role:<ul><li>Help shape the future of legal risk management and service delivery at a global financial leader.</li><li>Influence how the GCO delivers value, combining your experience as a lawyer and business advisor to impact legal risk and business outcomes.</li><li>Thrive in a culture that values integrity, agility, and continuous learning — where your expertise has global impact.</li></ul>Required Qualifications and Experience:<ul><li>Juris Doctor (JD) and admission to practice law in the United States, or equivalent international qualification.</li><li>At least 6 years of relevant legal experience, including work as in-house counsel and/or in private practice.</li><li>Familiarity with compliance, risk management, or operations will be helpful.</li><li>Strong appreciation for both the in-house legal perspective and the client experience, with the ability to deliver practical, business-oriented legal solutions.</li><li>Experience working with legal technology platforms is a plus.</li></ul>Key Competencies:<ul><li>Strategic and forward-thinking, with a passion for innovation and transformation.</li><li>Collaborative and skilled at building strong relationships across teams and locations.</li><li>Curious about how business teams operate and motivated by helping them achieve goals responsibly and efficiently.</li><li>Excellent communication skills, with the ability to translate complex issues into actionable insights.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director & Counsel – Legal Risk, Central Support & Service Delivery

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>The role will support AXP credit reserves (CECL) team in conducting deep dive and analytics around macroeconomic data and trends and international CECL reserve</li><li>Research and analyze macroeconomic data used in models to be able to assess their impact on the credit reserves</li><li>Monitor key economic indicators, such as unemployment, GDP, interest rates, inflation, etc.</li><li>Follow macroeconomic data, trends, and events, and quantify impact on credit reserve due to changes in key macroeconomic trends and assumptions</li><li>Prepare reports and presentations on macroeconomic trends and forecasts for senior management and various committee meetings</li><li>Maintain comprehensive documentation of macroeconomic assumptions on credit reserving assessment for audit and regulatory compliance</li><li>Partner with various cross-functional teams, including Controllership, Corporate Planning, Risk Modeling and Technology on macroeconomic topics</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in Economics or a related field</li><li>Advanced skillset with SQL, Python or R, Excel and PowerPoint</li><li>Strong understanding of statistical/predictive models, data extraction and analytical techniques using complex macroeconomic and financial databases</li><li>Successful candidate will have proactive "can do" attitude and strong background in economics</li><li>Excellent communication and presentation skills, with the ability to convey complex concepts to non-technical stakeholders</li><li>Ability to present to and influence senior leaders, internal validation teams, and external regulators</li><li>Must be able to translate ideas into understandable business solutions and demonstrate thought leadership in developing value-added analyses</li><li>Must be results driven and proactive with the ability to manage multiple projects and work within tight timelines</li><li>Detail-oriented with a commitment to accuracy and compliance</li></ul>Preferred Qualifications:<ul><li>Master's Degree in Economics or related field</li><li>3+ years of related experience preferred</li><li>Experience working with macroeconomic data from Moody’s, Oxford Economics or S&amp;P Global preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Title: Manager, Program Management&nbsp;Location:&nbsp;New York, NY or PHX, AZ (Hybrid)&nbsp; Reports to:&nbsp;VP, Digital Workplace Product Management Organization:&nbsp;Global Infrastructure / Digital Workplace, American ExpressOverview:American Express is seeking a highly motivated PM&nbsp;to support the&nbsp;Vice President of Digital Workplace Product Management.This role is designed for a strategic partner who thrives at the intersection of strategy and execution—helping drive business priorities, operational excellence, and leadership alignment. The Program Manager will be a core member of the Product Management Leadership Team, enabling them to maximize impact by managing business rhythms, connecting cross-functional priorities, and ensuring successful execution of key initiatives.Key Responsibilities:<ul><li>Strategic Partner to Leadership&nbsp;– Act as a trusted advisor, helping to set priorities, track progress, and ensure alignment with enterprise goals.</li><li>Business Rhythm Management&nbsp;– Coordinate and execute leadership routines (business reviews, staff meetings, town halls), ensuring preparation, follow-up, and high-quality outputs.</li><li>Cross-Functional Alignment&nbsp;– Connect the dots across Digital Workplace and partner teams to drive execution of enterprise-wide initiatives.</li><li>Operational Excellence&nbsp;– Manage tasks, reporting, and key performance metrics to monitor progress and identify areas of improvement.</li><li>Transparent Management- Monitors and communicates the progress of project delivery, providing regular updates to stakeholders on cost, forecast, schedule, and risk assessment</li><li>Collaborator - Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Experience:<ul><li>Experience in leading in a fast-paced, complex, and dynamic global environment</li><li>Experience in managing/leading technology implementation projects</li><li>Experience in project management and reporting tools (e.g., MS Project, Jira, Trello, Asana, Excel, Tableau)</li><li>Experience in business case development</li><li>Experience in data analysis</li><li>Experience in stakeholder management and/or leading complex governance structures</li><li>Bachelor's degree in business administration and/or comparable experience; advanced degree preferred</li><li>MBA or Master's degree in Computer Science, Analytics, Information Technology and/or comparable experience; advanced degree preferred</li><li>Project Management certification preferred</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Program Management - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.&nbsp;You’ll be part of the Mobile Engineering team whose mission is to be essential in our customers’ digital lives by providing value, convenience, and delight wherever they are. You will be responsible for leading a team of mobile engineers building mobile applications that will be used by tens of millions of American Express Customers around the world. We are looking for a Senior Engineering Manager, Mobile to drive the delivery of new mobile features (iOS and Android), capabilities and advancement of mobile platform via innovative mobile technology tools and practices for the American Express global membership mobile app.We are looking for someone with strong technical skills for mobile app development (iOS and Android), sense for creativity and passion for building beautiful mobile apps. You should enjoy solving complex technical problems and working with newer technologies. Also, you&nbsp;should be a huge advocate for building amazing user experiences, beautiful code and craftsmanship.You will be part of the Mobile Engineering team whose mission is to be essential in our Customers’ digital lives by providing value, convenience, and delight wherever they are. Your primary responsibilities will be to lead a team of engineers developing mobile applications that will be used by tens of millions of American Express Customers around the world. You should have expertise building mobile apps using modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity. You will be working in a fast-paced environment with the stability of working for a Fortune 100 company. This leader will encompass a unique blend of strong leadership and an in-depth engineering skillset especially with modern application development technologies for building high quality and delightful mobile experiences.Responsibilities<ul><li>Work with a team of highly talented mobile engineers to build and deliver the mobile roadmap in the areas pertaining to - redesign of enterprise mobile app, new information architecture, native design language, consistent mobile UI patterns, building scalable mobile search and many other features to bring the customer experiences&nbsp;to life via the mobile app</li><li>Responsible to build the mobile features using the right iOS and Android architectural patterns to ensure scalability and robustness</li><li>Work with mobile product development closely to understand the product and customer needs; and enable the product and customer vision for the company&nbsp;</li><li>Contribute to advance the mobile platform to improve developer efficiency&nbsp;</li><li>Responsible for the people management of a co-located and remote engineering teams&nbsp;</li><li>Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics&nbsp;</li><li>Recruit best in class and diverse mobile talent from the industry&nbsp;</li><li>Drive innovation within a fast-paced agile environment&nbsp;</li><li>Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps&nbsp;</li><li>Collaborate with a wide variety of stakeholders within business and technology teams to drive change required to execute product roadmaps&nbsp;</li><li>Coach, guide and promote creation of high quality, clearly documented, and compliant deliverables across engineering teams</li><li>Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product release</li></ul>Minimum Qualifications<ul><li>Solid experience building and leading native Mobile App development (iOS / Android)</li><li>Mobile UI/UX experience using Apple’s Human Interface Design and Google Material Design</li><li>Experience building out consumer-facing products and platforms for mobile apps with high performance, availability and high scalability</li><li>Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment&nbsp;</li><li>Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies&nbsp;</li><li>Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams&nbsp;</li><li>Experience attracting, hiring retaining and leading top engineering talent&nbsp;</li><li>Experience with Agile, Scrum or other rapid application development methodologies is required&nbsp;</li><li>Bachelors Degree in computer science, or engineering-related field required</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager-Mobile Engineering - USCDT

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.The Amex Offers Digital Media (AODM) is a global organization that sits within US Consumer Services (USCS) and is American Express’ marketing services center of excellence with the charter of driving high quality, customer-first marketing that accelerates business growth through optimized go-to-market solutions. Join our dynamic team at AODM Platforms, where our vision is to create seamless, user-friendly colleague journeys to enhance innovative and impactful marketing. We achieve this through cutting-edge technology that's configurable, composable, and automated – all supported by best-in-class product management.&nbsp;As a Senior Associate, you'll report to the Product Owner of Merchant List Exchange (MLE). MLE plays a crucial role in curating targeted lists of merchants to use within marketing Card Member offers such as Amex Offers. You'll be instrumental in managing the issues management process as well as supporting the Product Owner in roadmap delivery.Role Responsibilities:<ul><li>Manage and optimize our incident and production support, as well as prioritization processes.</li><li>Collaborate with the Product Owner to establish clear and measurable outcomes and key results (OKRs) with a customer-centric focus.</li><li>Work alongside the Product Owner to develop a well-defined product roadmap that takes into account impacts and dependencies.&nbsp;</li><li>Partner with customers and engineering teams to ensure roadmaps incorporate partner demand solutions and ongoing product enhancements.</li><li>Engage extensively with customers to identify needs, opportunities, gaps, and potential solutions.</li><li>Demonstrate your ability to translate business requirements into technical solutions.</li><li>Support the execution of the roadmap using agile product development practices.</li><li>Plan and conduct User Acceptance and Business Validation Testing.</li></ul>Minimum Requirements:<ul><li>At least 1 year of experience in agile product management or roadmap development, with a competent technical background.</li><li>Proven adaptability to changing priorities, multiple demands, ambiguity, and rapid change.</li><li>Effective oral and written communication skills with the ability to engage with diverse audiences across Business and Technical teams.</li></ul>Preferred Qualifications:<ul><li>Self-starter qualities with strong organizational and time management skills.</li><li>Exceptional problem-solving and critical thinking skills with meticulous attention to detail.</li><li>A natural inclination to challenge the status quo and a willingness to learn.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate, AO Digital Media Platforms

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.WHO WE ARE:&nbsp; Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 19,000 venues globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table. We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way. ABOUT THE ROLE:&nbsp; We are seeking a talented and passionate Product Director to lead our Hospitality Product team and lead the Resy OS suite of products that serve our restaurant partners. The product suite, comprised of a native iOS app and web dashboard, includes a wide range of features and functionality that keep us competitive with other table management software providers and support our partners in running their day-to-day operations. With Resy OS, restaurant operators can set up user permissions and service settings, manage reservations and tables, track guests, and view real-time data to help them deliver the best hospitality to diners. &nbsp; The Director of Product, leads a team of three Product Managers and drives a cohesive product strategy across multiple squads and roadmaps. In this role, you will partner closely with two fellow Directors of Hospitality Product, as well as Engineering and Design leadership, to translate business requirements into actionable plans, identify dependencies, and align priorities to deliver meaningful outcomes that move the business forward. You will bring together the individual workstreams of your Product Managers to define what success looks like, set clear priorities, and guide day to day execution in support of broader company objectives. This position reports directly to Resy’s VP of Product Management. Key responsibilities for this role include: ·&nbsp;&nbsp;&nbsp;&nbsp;Developing and refining the Hospitality B2B strategic approach and prioritization framework alongside the Product, Engineering and Business teams ·&nbsp;&nbsp;&nbsp;&nbsp;Being the source of truth for our Hospitality Product audience, prioritization process and product experience&nbsp; ·&nbsp;&nbsp;&nbsp;&nbsp;Establishing and maintaining standards for product quality, and ensuring that issues are escalated and resolved in a timely manner ·&nbsp;&nbsp;&nbsp;&nbsp;Managing all Product Management team members on the Hospitality Product team ·&nbsp;&nbsp;&nbsp;&nbsp;Partnering with members of the Product Leadership team to define success metrics and goals tied to your team’s performance and growth ·&nbsp;&nbsp;&nbsp;&nbsp;Monitoring and escalating capacity issues and blockers that could prevent the team from achieving their objectives or meeting timelines ·&nbsp;&nbsp;&nbsp;&nbsp;Supporting the integration strategy with American Express’ recent acquisitions of Tock and Rooam ·&nbsp;&nbsp;&nbsp;&nbsp;Serving as a key counterpart to Operational Excellence stakeholders to ensure all product enhancements are meeting compliance and privacy standards&nbsp; ·&nbsp;&nbsp;&nbsp;&nbsp;Creating connective tissue and highlighting gaps between different strategies and projects across the team ·&nbsp;&nbsp;&nbsp;&nbsp;Refining the process and working model for the Hospitality Product Management team to support end-to-end delivery across the software development lifecycle This role is ideal for someone with a passion for B2B or marketplace products and a strong interest in people leadership. It is highly collaborative and strategic, requiring close partnership with Product, Engineering, and Business teams, as well as stakeholders across the Resy and Amex ecosystem. You’ll join a dynamic Product team that values iteration, collaboration, and data-driven thinking, all in pursuit of our mission to connect the best diners with the world’s best restaurants and deliver exceptional hospitality. This posting is for a hybrid role based out of the New York, NY or Chicago, IL offices.&nbsp; Minimum Qualifications<ul><li>7+ years in a Product role</li><li>Analytical and methodical thinker with the ability to leverage qualitative and quantitative data to inform the roadmap, converting it into concrete product requirements</li><li>Passionate about technology, product, user insights and data</li><li>Strong time management and organizational skills and attention to detail</li><li>Grasp of technical concepts and comfort working closely with engineers and product managers</li><li>Grasp of user experience and user research concepts and comfort working closely with designers and UX researchers</li><li>Collaborative and inclusive approach that values diverse perspectives and helps uncover and address questions and assumptions</li><li>Team player with strong communication skills who evangelizes product knowledge and thinking across the team and broader business&nbsp;</li><li>A self-starter who thrives in a fast-paced environment</li><li>Able to navigate ambiguity and manage high degrees of change</li><li>Creative problem solver who appreciates thinking in the “white space” and designing complex, new-to-market solutions&nbsp;</li><li>Takes an ethical approach to product strategy and understands how to assess and navigate risk</li><li>Proven track record of mentoring Product Managers and desire to nurture and upskill talent</li><li>Shares our love of restaurants and dining out, and wants to play a role in helping the dining industry continue to thrive also a plus </li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director, Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus.The Director, Corporate Site Experience, will own the end-to-end experience of the U.S. Corporate prospect pages on Amex.com. This leader will set the vision and roadmap for how prospects learn about the Corporate Program and take action, ensuring a compelling, modern experience that educates prospects through a buying journey. The Director will build and lead a team of 5, responsible for conversion optimization, content ownership, governance, experimentation, and reporting in partnership with cross-functional stakeholders.Key Responsibilities:<ul><li>Owning all U.S. Corporate prospect pages on Amex.com, including strategy, roadmap, content and UX, information architecture, and quality standards.</li><li>Driving performance across the end-to-end conversion funnel by optimizing page flows, components, copy and imagery in partnership with UX Design, Product, Engineering, and Sales.</li><li>Leading a disciplined test-and-learn program (A/B and iterative experiments) with clear hypotheses, measurement plans, and rollouts that improve the experience over time.</li><li>Evolving reporting across various platforms and teams to inform performance (creative and targeting) and investment optimization, including dashboards and experiment readouts.</li><li>Ensuring strong lead capture and routing in partnership with Sales and Marketing Operations, including compliance with privacy, legal, and risk requirements.</li><li>Advancing site foundations such as content freshness, accessibility, search discoverability (SEO &amp; SEM), page performance, and on-page guidance that supports intent from paid and organic channels.</li><li>Collaborating closely across Enterprise Digital, Analytics &amp; Investment Management, GCS Marketing, Product, Sales, Risk, Legal, and Design; managing external agency partners as needed.</li><li>Supporting digital application paths in partnership with product and engineering teams.</li><li>Managing prioritization and trade-offs across a multi-stakeholder roadmap, ensuring alignment to broader business objectives. </li></ul>Minimum Qualifications<ul><li>8+ years of experience owning high-conversion website pages or funnels for complex products or services.</li><li>Proven approach to experimentation and iterative optimization across UX, content, and forms.</li><li>Demonstrated ability to set goals, measure outcomes, and make data-informed decisions in partnership with analytics teams.</li><li>Experience with Adobe Analytics or similar enterprise analytics platforms; comfort defining requirements and interpreting results.</li><li>Strong collaboration skills and stakeholder management across product, design, engineering, analytics, sales, compliance, and legal functions.</li><li>Track record of building and leading teams and managing agency partners.</li><li>Clear, concise communicator who can translate complex program value into simple, prospect-friendly experiences.</li></ul>Preferred Qualifications:<ul><li>Working knowledge of web accessibility standards and site performance best practices.</li><li>Familiarity with lead capture, routing, and marketing operations in a B2B context (i.e., Salesforce). </li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

364 Jobs in Teterboro, NJ, USA